Owners filed 5 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility › Windshield Wiper/Washer › Linkages
2
0
0
0
Suspension
2
0
0
0
Structure › Body
1
0
0
0
6 safety recalls
Part 573 reports
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility › Windshield Wiper/Washer17V555000
Filed Sep 7, 20171,105 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk. If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy. TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility › Windshield Wiper/Washer17V162000
Filed Mar 13, 20178,617 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk. Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Remedy. TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Equipment › Recreational Vehicle/Trailer15V745000
Filed Nov 10, 201512,656 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Equipment › Recreational Vehicle/Trailer15V004000
Filed Jan 8, 2015154 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain model year 2015 Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes manufactured April 24, 2014, to December 11, 2014, and equipped with certain Latitude awnings manufactured by Carefree of Colorado. The affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.
Risk. The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.
Remedy. TMC will notify owners, and dealers will remove and replace the defective screws, free of charge. The recall began January 23, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000097.
Equipment › Recreational Vehicle/Trailer14V695000
Filed Nov 3, 2014215 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2015 Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Four Winds Siesta, Windsport, and Freedom Elite motorhomes manufactured August 7, 2014, to October 17, 2014. The affected motorhomes have awnings whose mounting brackets may crack, and the awnings may fall.
Risk. If an awning falls, there is an increased risk of injury to anyone under the awning.
Remedy. Thor has notified owners, and dealers will replace the defective mounting brackets, free of charge. The recall began on November 10, 2014. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000095.
What owners reported
Newest filings
Visibility › Windshield Wiper/Washer › Linkages
Filed Apr 7, 2017WV
FIRST INCIDENT OCCURRED WHEN DRIVING IN A HEAVY RAIN STORM, THE PASSENGER SIDE WIPER ARM DISAPPEARED FROM THE WINDSHIELD AND EVENTUALLY BECAME ENTAGLED WITH THE DRIVERS SIDE RENDERING THE WIPERS FROM WORKING. WENT TO THE DEALER AND WAS TOLD THEY WOULD BE UNABLE TO LOOK AT IT. ANOTHER MECHANIC WAS ABLE TO INSPECT THE WIPERS AND REPOSITIONED THE WIPER ARMS TO THE SPLINES AND TESTED OK. HE TOLD ME THE PROBLEM APPEARS TO BE WITH THE SPLINES ON THE PIVOT SHAFT THAT IS NOT STRONG ENOUGH TO KEEP THE ARM IN PROPER ALIGNMENT EVEN THOUGH THE NUT HOLDING THE ARM WAS TIGHT. IT WAS FINE TILL SEPTEMBER WHEN THE WIPERS FAILED AGAIN IN THE SAME MANNER DURING A HEAVY RAINSTORM OUTSIDE ANNAPOLIS, MD. TOOK IT TO A DEALER IN DELAWARE WHICH, AFTER 5 DAYS THEY WERE ABLE TO REPAIR IT REPLACING ORDERED PARTS. I WAS NOT GIVE ANY INVOICE AS TO WHAT THE REPAIRS WERE.
Visibility › Windshield Wiper/Washer › Linkages
Filed Apr 4, 2017NM
I HAVE HAD SEVERAL WIPER FAILURES ON MY MOTORHOME THAT THOR HAS NOT BEEN ABLE TO CORRECT. THE FIRST HAPPENED IN JANUARY 2015 WHEN DRIVING DOWN THE ROAD AT 55MPH DURING A NORMAL RAIN, THE DRIVERS SIDE WIPER ARM OVER EXTENDED CAUSING THE WIPERS TO BE OUT OF ALIGNMENT. THIS CAUSED THE PASSENGER SIDE TO INTERFERE WITH THE DRIVERS SIDE AND THE WIPERS CEASED TO FUNCTION. IT WAS TAKEN TO A DEALER WHERE THEY INSTALLED A NEW WIPER MOTOR. EVERYTHING WAS FINE TILL THE 2ND TIME IN JULY 2015, THE DRIVERS SIDE OVER EXTENDED AGAIN CAUSING THE SAME CONDITION. I STOPPED SINCE I WAS UNABLE TO SEE AND TRIED TO ADJUST THE ARM WHERE IT ATTACHED TO THE PIVOT, BUT THE PIVOT ASSEMBLY BROKE. I AGAIN TOOK IT TO THE DEALER WHERE THEY INSTALLED NEW WIPER ARMS. OVER THE LABOR DAY WEEKEND 2015, THE PASSENGER SIDE WIPER ARM WENT BELOW THE WINDSHIELD CAUSING THE ARMS TO BIND RESULTING IN NO WIPERS. I WILL BE TAKING IT BACK TO THE DEALER FOR REPAIRS. THERE SEEMS TO BE A PROBLEM WITH THE WIPER ARMS STAYING ON THE WINDSHIELD WHEN DRIVING HIGHWAY SPEEDS. ITS ALMOST AS THEY "LIFT" OFF THE WINDSHIELD AND THEN CAN'T REALIGN THEMSELVES.
Structure › Body
Filed Oct 23, 20165,600 milesMI
WE HAD AN ISSUE WITH THE OUTSIDE KITCHEN ON OUR 2015 MIRIMAR. ON OUR LAST OUTING, ONE OF THE STRUTS THAT HOLD THE DOOR OPEN BROKE OFF. NOBODY WAS HURT, BUT IT WAS SCARY. I TOOK A LOOK AT THE STRUT AND IT LOOKED FINE. HOWEVER, THE BRACKET ON THE DOOR WAS BADLY BENT. UPON CLOSER INSPECTION, I FOUND THE THREE REMAINING BRACKETS WERE ALSO BENT. PLEASE UNDERSTAND, WE NEVER DID ANY THING WITH THIS DOOR OTHER THAN OPEN AND CLOSE IT. IN ORDER TO BE ABLE TO KEEP USING THE KITCHEN, I THOUGHT ABOUT USING THE BRACKET OFF THE DOOR STRUT ON THE BATTERY COMPARTMENT. I REALIZED IT MIGHT NOT FIT SINCE THE APPLICATION WAS DIFFERENT (HORIZONTAL VS VERTICAL). I WAS SURPRISED TO FIND THE EXACT SAME BRACKET USED THERE.
Suspension
Filed Nov 10, 20155,690 milesMI
FOUND REAR SWAY BAR BRACKET UPPER BOLT MISSING, BRACKET LOOSE AND BUSHING OUT OF PLACE. NO MODIFICATIONS HAVE BEEN MADE TO SWAY BAR, AXLE OR CHASSIS. THIS CONDITION WAS FOUND WHILE PREPARING THE VEHICLE FOR WINTER STORAGE. IT WAS NOT NOTICED DURING ANY INSPECTION DURING THE SUMMER. VEHICLE HAS APPROXIMATELY 5690 MILES ON IT. UNKNOWN MILEAGE WHEN CONDITION OCCURRED.
Suspension
Filed Jul 20, 20153,500 milesMA
TL* THE CONTACT OWNS A 2015 THOR MIRAMAR. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END ON THE DRIVER SIDE. THE CONTACT OBSERVED THAT THE FRONT DRIVER SIDE WHEEL WAS TILTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NUT THAT HOLDS THE WHEEL TO THE AXLE DETACHED FROM THE VEHICLE. IN ADDITION, THE OUTER BEARING WAS FRACTURED. AS A RESULT, THE SPINDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.