2017 Thor Motor Coach Chateau

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 5 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Structure › Body1
000

5 safety recalls

Part 573 reports
Equipment › Other › Labels19V714000
Filed Oct 8, 2019101 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Risk. An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Remedy. TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach

Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Equipment › Other › Labels17V634000
Filed Oct 9, 2017507 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

Risk. If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

Remedy. TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

Seat Belts17V166000
Filed Mar 13, 2017171 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2017 Chateau, Freedom Elite, and Four Winds Motorhomes. The sofa may not have a seat belt for the middle seating position.

Risk. Without a seat belt, the occupant sitting in the middle position of the sofa will not be properly restrained in the event of a crash, increasing the risk of an injury.

Remedy. Thor Motor Coach will notify owners, and dealers will install a middle seat belt, free of charge. The recall began on May 8, 2017. Owners may contact TMC customer service 1-877-855-2867. TMC's number for the recall is RC000130.

Tires › Temporary/Emergency Spare Tire16V696000
Filed Sep 27, 2016223 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Four Winds and Chateau motorhomes manufactured June 16, 2015, to April 29, 2016. The affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operation.

Risk. If the spare tire bracket and spare tire detaches, it could be a road hazard, increasing the risk of a crash or injury.

Remedy. TMC will notify owners, and dealers will install carriage bolts to properly secure the spare tire bracket, free of charge. The recall began on October 31, 2016. Owners may contact Thor customer service at 1-877-500-1020. TMC's number for this recall is RC000122.

What owners reported

Newest filings
Wheels
Filed Sep 11, 202027,700 milesTX

FOR THE SECOND TIME IN TWO YEARS, THE VEHICLE HAD AN ON-THE-HIGHWAY DOUBLE LEFT (DRIVER'S) SIDE REAR-TIRE BLOWOUT. THE MUDFLAP LOCATED DIRECTLY IN FRONT OF THE TIRES (OSTENSIBLY TO PROTECT THE PROPANE TANK) WAS WORN FROM FRICTION -- CAUSED FROM BEING PRESSED AGAINST THE ROTATING TIRES. THE OME TIRES IN THE FIRST INCIDENT WERE MANUFACTURED BY MICHELIN. THE REPLACEMENT TIRES IN THE SECOND INCIDENT WERE FROM GOODYEAR.

Structure › Body
Filed Sep 11, 20172,000 milesOK

TL* THE CONTACT OWNS A 2017 THOR CHATEAU. WHILE DRIVING ON THE HIGHWAY, THE CONTACT HAD TO BRAKE ABRUPTLY AND THE CABINETS OPENED INDEPENDENTLY. THE CONTENTS OF THE CABINETS FLEW OUT TOWARDS THE CONTACT AND DAMAGED THE RADIO. THE VEHICLE WAS TAKEN TO THE RV GENERAL STORE (3333 NORTH MERIDIAN AVE, NEW CASTLE, OK 73065) WHERE IT WAS CONFIRMED THAT THE RADIO NEEDED TO BE REPLACED; HOWEVER, NOTHING COULD BE DONE REGARDING THE CABINETS. THE RADIO WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20260200Routine
20250200Routine
20241100Routine
20230200Routine
20220200Routine
20212200Routine
20200700Routine
20190300Routine
20185520Routine
2017 — this page2500Routine
20161400Routine
20152300Routine
20142210Routine
20131210Routine
20120300Routine
20110300Routine
20100200Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine
20050100Routine
20040100Routine
20030100Routine

Compare every Chateau year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 8, 2019. Source: NHTSA Office of Defects Investigation.