2016 Thor Motor Coach Chateau

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

4 safety recalls

Part 573 reports
Equipment › Other › Labels19V714000
Filed Oct 8, 2019101 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Risk. An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Remedy. TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach

Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Tires › Temporary/Emergency Spare Tire16V696000
Filed Sep 27, 2016223 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Four Winds and Chateau motorhomes manufactured June 16, 2015, to April 29, 2016. The affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operation.

Risk. If the spare tire bracket and spare tire detaches, it could be a road hazard, increasing the risk of a crash or injury.

Remedy. TMC will notify owners, and dealers will install carriage bolts to properly secure the spare tire bracket, free of charge. The recall began on October 31, 2016. Owners may contact Thor customer service at 1-877-500-1020. TMC's number for this recall is RC000122.

Equipment › Other › Labels15V224000
Filed Apr 15, 2015168 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain model year 2016 Four Winds, Citation, Outlaw, Chateau, Siesta, and Freedom Elite motorhomes manufactured February 14, 2015, to April 6, 2015. The affected vehicles may be missing the water weight carrying capability information on the Occupant and Cargo Carrying Capacity (OCCC) label . As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Risk. If the vehicle is loaded to its weight capacity without including the weight of the water carried onboard, the motorhome may be overloaded. This can cause a loss of vehicle control, increasing the risk of a crash.

Remedy. TMC will notify owners and will provide a new OCCC label with the correct information, free of charge. The recall began on May 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000099.

What owners reported

Newest filings
Unknown or Other
Filed Nov 2, 20151,500 milesFL

I AM NOT THE OWNER OF THIS VEHICLE . JUST RV TECH DOING PREP FOR DELIVERY MULTIPLE OPD FAILURES . ARMEBE ASME LP TANK(S) ON MOTORHOMES.. I PERSONALLY HAVE SEEN AT LEAST A DOZEN FAILURES. OUR FILLING EQUIPMENT HAS BEEN CHECKED AND IS UP TO DATE . I'M MASTER CERTIFIED RV TECH. LICENSED TO PUMP AND SERVICE LP IN THE STATE OF FLORIDA. I WAS TOLD TO FILL THE "OLD FASHIONED WAY". NOT TO USE OPD. THIS HAS BEEN GOING ON SINCE 2014 . I ALWAYS TEST OPD ON NEW TANKS . NO PROBLEM WITH MANCHESTER OR COMMON TRAVEL TRAILER TANKS. ONLY THE ARMEBE TANKS. THE OPD IS AN IMPORTANT APPURTENANCE ON PROPANE CYLINDERS. IN SECTION 5.7.3 OF NFPA 58 WE HAVE THE REQUIREMENTS FOR OPD'S INCLUDING FUNCTIONALITY UNDER ANSI/UL 2227 AND FOR CYLINDERS TO RETROACTIVELY HAVE THESE DEVICES IF THEY ARE TO BE FILLED. I WOULD SUGGEST CONTACTING THE DEPARTMENT OF TRANSPORTATION OR THE CONSUMER SAFETY BOARD IF YOU BELIEVE THERE IS AN ISSUE WITH CYLINDERS IN SERVICE. NFPA PUBLISHES SAFETY STANDARDS BUT DOES NOT ENFORCE THEM OR REGULATE THE INDUSTRY. THE PICTURES ARE ALL SOME OF THE TANKS THAT FAILED. I WAS TOLD BY AN EXECUTIVE IN THE RV INDUSTRY THAT ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION DURING THE FILLING PROCESS AND YOU COULD HAVE A POTENTIAL BOMB !!

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20260200Routine
20250200Routine
20241100Routine
20230200Routine
20220200Routine
20212200Routine
20200700Routine
20190300Routine
20185520Routine
20172500Routine
2016 — this page1400Routine
20152300Routine
20142210Routine
20131210Routine
20120300Routine
20110300Routine
20100200Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine
20050100Routine
20040100Routine
20030100Routine

Compare every Chateau year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 8, 2019. Source: NHTSA Office of Defects Investigation.