Owners filed 3 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
1
0
0
0
Structure › Body
1
0
0
0
Service Brakes
1
0
0
0
4 safety recalls
Part 573 reports
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility › Windshield Wiper/Washer17V555000
Filed Sep 7, 20171,105 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk. If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy. TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility › Windshield Wiper/Washer17V162000
Filed Mar 13, 20178,617 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk. Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Remedy. TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Equipment › Recreational Vehicle/Trailer16V571000
Filed Aug 2, 20165,633 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk. A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy. Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
What owners reported
Newest filings
Service Brakes
Filed Jul 7, 2018PA
HYDROLIC BOOSTER IS LEAKING INSIDE COACH AND DRIPPING UNDER BRAKE PEDAL. I NOTICE IT MORE WHEN ENGINE IS COLD.
Structure › Body
Filed Jul 1, 201820,000 milesTN
BOUGHT RV FALL 2017. WHILE PARKED IN GARAGE, COULDNT GET IN BECAUSE DOOR LOCKED BY ITSELF. HAD TO BREAK INTO RV AND TAKE DOOR HANDLE OFF AS KEYS WOULD NOT OPEN IT OR MANUAL OPERATION WOULD NOT OPEN IT. REFUSED TO PURCHASE ANOTHER REPLACEMENT FOR FEAR OF THIS HAPPENING AGAIN. VERY POOR DESIGN. THE POP ALUMINUM SLAVE BROKE WITH NORMAL OPENING AND CLOSING OF DOOR. WE JUST CAME BACK FROM A FAMILY VACATION AND WOULD HAVE HATED TO THINK WHAT WOULD/COULD HAVE HAPPENED WITH 2 SMALL DOGS AND 2 CHILDREN. *TT *JS
Visibility/Wiper
Filed Sep 30, 201617,000 milesWI
TL* THE CONTACT OWNS A 2014 THOR ACE. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY BOX FILLED UP WITH WATER. THE VEHICLE'S RELAYS WERE REPLACED AND THE POSITION OF THE BOX WAS MOVED TO PREVENT WATER INTRUSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.