2011 Thor Motor Coach Ace

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System1
010

2 safety recalls

Part 573 reports
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach

Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Electrical System13V265000
Filed Jun 25, 20137,593 vehiclesThor Motor Coach

Defect. Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.

Risk. If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.

Remedy. Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.

What owners reported

Newest filings
Electrical SystemFire
Filed Nov 7, 201346,000 milesAK

I AM THE SERVICE MANAGER OF A MOTORHOME DEALERSHIP, WE STARTED HAVING ELECTRICAL ISSUES INCLUDING A FIRE UNDER THE DASH, BROKEN EQUIPMENT FOUND THAT THE FLOOR HAD DETACHED FROM THE SIDES AND ROOF OF THE MOTORHOME, IT IS HELD ON BY SMALL SCREWS ALONG THE WALL UNDER THE TRIM, AS YOU DROVE THE VEHICLE THE STRUCTURE MOVED UP AND DOWN ON THE FLOOR FOUR TO SIX INCHES, CAUSING NUMEROUS ELECTRICAL ISSUES, INCLUDING A FIRE, I HAVE TAKEN THIS PEACE OF EQUIPMENT APART TO THE POINT THAT I CAN WITH CERTAINTY SAY THAT THE ONLY THING HOLDING THE WALLS AND ROOF TO THE FLOOR AND FRAME ARE THESE SCREWS AND 85% OF THEM HAD BROKEN, I BELIEVE THAT IT WAS ONLY THE WALL SLIDER THAT KEPT THIS COACH TOGETHER, WE HAVE HAD TO REINFORCE THE WALLS AND DASH ASSY SO THAT THIS IS CORRECTED, I CONTACTED THOR MOTORCOACH AND THERE ONLY RESPONSE IS THIS VEHICLE IS NO LONGER IN WARRANTY, I WOULD NOT WRITE THIS IF I DID NOT BELIEVE THAT THIS MOTORCOACH BY DESIGN IS NOT DEFICIENT IN STRUCTURE FOR A ON HIGHWAY VEHICLE AND DANGEROUS TO ITS OCCUPANTS, IF WE WOULD NOT HAVE CAUGHT THIS, I CAN NOT EVEN THINK OF THE POSSIBLE RESULTS. *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20231000Routine
20223100Routine
20213100Routine
20200100Routine
20192000Routine
20185300Routine
20173400Routine
20167500Routine
20155410Routine
20143400Routine
20133420Routine
20121300Routine
2011 — this page1210Routine

Compare every Ace year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.