STUDENT SEATS BROKEN. FIVE OUT OF FIFTEEN OF THE SEATS ON THIS BUS HAVE BROKEN SEAT BACKS. THE SHEET METAL BACKING IN THE INTERIOR CONSTRUCTION OF THE FRAME IS BREAKING AROUND THE SPOT WELDS WHERE IT IS WELDED TO THE STEEL TUBE FRAME. THERE IS A SERIOUS PROBLEM WITH THESE SEATS MANUFACTURED BY SYNTEC INC. MOST BUSSES RUNNING DOWN THE ROAD HAVE BROKEN SEAT BACKS IF THEY HAVE NOT ALREADY BEEN REPAIRED. THE SEATS ARE THE SAFETY BARRIER FOR THE STUDENTS IN THE EVENT OF A CRASH AND THIS COULD BE AFFECTING THE STUDENT SAFETY. *TR
2009 Thomas School Bus
Owners filed 3 complaints about this vehicle with federal regulators, most often about the seats. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Seats | 2 | 0 | 0 | 0 | |
| Electrical System | 1 | 0 | 1 | 0 |
What owners reported
Newest filingsSEAT BACKS BROKEN, SHEET METAL BACKING BREAKING AROUND THE SPOT WELDS WHERE IT IS SECURED TO THE TUBE FRAME. SYNTEC SEAT - MANUFACTURER. *TR
BUS WAS IN SERVICE AND ON ROUTE WITH STUDENTS ON BOARD. BUS INTERIOR STARTED FILLING WITH SMOKE. DRIVER PULLED OVER AND DID AN EMERGENCY EVACUATION OF STUDENTS. SUBSEQUENT INVESTIGATION REVEALED THE A/C 24 VOLT ALT HAD FULL FIELDED AND CAUSED THE WIRING TO COMPLETELY MELT THE SHEATHING ON THE ALT POWER WIRE. BACKFEED THROUGH THE SYSTEM CAUSED THE CONTROLLER TO BURN UP INSIDE THE BUS. CARRIER HAS TOLD US THEY KNOW OF THIS PROBLEM AND THEY HAVE A FIX FOR IT. THIS IS ONE OF AT LEAST 10 WE HAVE HAD HAPPEN. SOMETIME IT BURNS UP THE CONDENSER MOTORS AND THE EVAP MOTORS AS WELL. *TR
3 of 3 complaints, reproduced as filed.
Across model years
Worst on record: 1998Other Thomas models
All Thomas models →Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.