2023 Tesla Model Y complaints

First cold day of the year and the heater stopped working. With the heater not available the windshield couldn’t be cleared it would always fog and cover the windshield blocking the view infront of the vehicle. Next couple days it was even cooler and the windshield was frozen with no way of heating and clearing the view. Yes the issue was reproduced by the service center upon taking the vehicle there once the vehicle was a little warm. Tesla service center mentioned there was an internal fault in the compressor which they can’t be clear so have to replace a compressor, exv valve, pressure temperature sensors and coolant. Vehicle was parked when I tried to turn the heat on in the morning it would just blow cool air. No warning before the failure. Once the compressor faulted it would give a warning “vcfront_a447” cabin climate control system requires service. And just blow cold air everytime the vehicle is started. If turning on heat from the phone app or inside the cabin it would blows cold air for about 10 mins then it will show the warning lamp.

Subject / Issue: Driver Seat Belt Failure – Safety Restraint System Defect VIN: [XXX] Vehicle: Tesla Model Y 2023 Complaint Description: On November 11, 2025, at approximately 10:00 PM, while driving near my home, the driver seat belt cable snapped, leaving only the shoulder strap functional. This occurred under normal driving conditions, with no accident, impact, or misuse. The vehicle was then parked at my residence at [XXX] , and the failure made the car immediately unsafe to operate. The driver seat belt assembly and anchor points are part of the federally regulated Safety Restraint System, covered under FMVSS 209 (Seat Belt Assemblies) and FMVSS 210 (Seat Belt Anchorages). A functional seat belt is critical to occupant safety in any collision, and this defect directly compromises the primary safety system of the driver. Immediately after discovering the failure, I contacted Tesla Service via the Tesla App. My initial communication explained that the seat belt cable had snapped during normal driving, leaving only the shoulder strap, and requested immediate escalation to a Service Manager and replacement of the entire seat belt assembly. Tesla acknowledged receiving my vehicle at their service center (7077 W Sahara Ave, Las Vegas, NV 89117) but did not provide a repair under warranty. In multiple follow-up communications with Tesla Service (including with Efrain), I emphasized that this is a serious Safety Restraint System failure, federally covered under FMVSS 209 and 210

I am reporting a safety defect involving loose lower control arm bolts on my 2023 Tesla Model Y Long Range (VIN: [XXX] ), discovered at 33,008 miles. We purchased the vehicle brand new, and it has no modifications or repairs to the suspension. On 09/02/2024, a warning light appeared. At the time, I did not know if it was related to the suspension. In the weeks after, I began noticing popping/clunking noises when turning or going over bumps, and the steering felt noticeably looser and less stable. On 11/08/2024, the issue was identified: bolts on the lower control arm were backing out and were extremely loose. On 11/11/2024, during a scheduled Tesla service visit, I drove the vehicle to the service center and demonstrated the noises and steering issues. Tesla technicians inspected the vehicle and confirmed it was unsafe to drive due to the loose control arm bolts. This is a serious safety concern. Loose or backing-out lower control arm bolts can lead to loss of steering control or suspension separation, creating a high risk of a crash. The vehicle did not provide a clear suspension-related warning prior to this issue, and the problem would not have been noticeable to an average driver until it became severe. Because this occurred on a well-maintained, unmodified vehicle with just over 33,000 miles, I am concerned this may indicate a broader manufacturing or quality-control issue affecting other Tesla Model Y vehicles. I am requesting that NHTSA investigate this defect for pote

I was trying to park my vehicle on a normal street and Tesla's Automatic Emergency Braking APP_w050 kicks in and aggressively brake when i try to parallel park.

REAR LIFT GATE: When the rear lift gate opens fully, it immediately and unexpectedly closes within a few seconds with force. This could strike someone standing behind the vehicle. The issue occurs every time the liftgate is opened, even on level ground. I used the pinch button to open the lift gate, and while it was opening I started to put something in the back up near the back seats. As soon as the lift gate fully opened it quickly closed down on me (seemed faster than normal) and I was stuck. The lift gate safety mechanism did not work in that it did not sense that it had closed on something and it continuedd to put pressure on me as it tried to fully close. I was able to rearrange myself and lift it off of me, but the whole time it was still trying to close and when I let it go it immedately finished shutting.

Pulled into hospital parking garage. Stopped to pull parking ticket. When the parking gate was raised, Tesla immediately took off at very high uncontrolled speed. Basically a runaway vehicle. There was no accerlation on my part. Brakes did not work. Hit parked car in the garage about 300 feet from the parking gate. I was taken to hospital with broken wrist. Car has been totaled.

Our tesla y is under warranty but despite a baby seat and an adult sitting in the back seats the rear AC wont turn on automatically and thus providing extreme danger to my toddler. Tesla tried to fix but refuses to continue further citing a software update is needed. THIS IS PUTTING BABIES IN TEXAS HEAT IN EXTREME DANGER AS THEY CANT TELL THE PARENTS THE REAR AC IS NOT WORKING. WHILE MOST TESLAS DO NOT HAVE THIS ISSUE, OUR BATCH OF TESLA HAS THIS PROBLEM YET TESLA REFUSES TO HONOR THEIR WARRANTY CARING MORE ABOUT DOGS WITH THEIR DOG MODE BUT GIVING NO SUCH OPTION TO BABIES(WOULD YOU BELIEVE NO WAY TO KEEP REAR AC on all the automatically unless seat sensor detects baby seat or adult which both are broken in our car

What component or system failed or malfunctioned, and is it available for inspection upon request? HVAC heat pump and defrost/defog system failure. The failure caused immediate fogging/condensation on the windshield and door windows. The vehicle is available for inspection upon request and no parts have been removed. [Tesla Model/Year, VIN last 8]. How was your safety or the safety of others put at risk? Sudden loss of forward and side visibility made it impossible to see lane markings, surrounding traffic, or mirrors, preventing a safe lane change or pull-over to the shoulder. This created a risk of collision with vehicles ahead or beside me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes but they are not covering it. This is a very common issue reported by many owners Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The vehicle has not yet been inspected by Tesla, law enforcement, insurance, or third parties. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. The fogging occurred suddenly while driving on [date, approx. time], immediately after the cabin heat pump failed to clear the glass and visibility dropped to near zero.

Just in school driveway going over speed bumps and 2 bolts that is hold the control arm fell out.

Driving our 2023 Tesla model Y east on [XXX] on [XXX] near Pecos TX. Car suddenly lost power and started hard braking. We were rear ended by a large pick-up truck that was following as we were both traveling approximately 80 miles per hour when this occurred. The car was towed back to Dallas from Big Springs, TX (approximately 280 miles). The car's rear-end damage was such that my Tesla was deemed totaled by the insurance company. This power failure and hard braking had happened to me repeatedly over the last few years. When I spoke to Tesla at the Dallas service center about this issue, they acted as though they had never heard of this happening to anyone. We were both shaken by this accident but other than some soreness the next day we are physically OK. Tesla repair estimate was approximately $22,000. I was forced to buy another car. I had not planned on doing this as my car was fairly new with low mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving home from a shop, my Tesla Model Y suddenly stopped in middle of busy road and became unable to move forward. I had to press the accelerator hard, which caused a loud noise before the car moved slightly and I was able to pull over to side of road. I narrowly avoided being hit by another car. Upon inspection, it was found that front tire connecting rod and suspension had failed, causing rod to drop off. The tow truck who assisted me mentioned that this is common issue with Tesla vehicle. This was a terrifying experience and I feel extremely fortunate to have escape an accident. My vehicle is less than 24 months old and I am deeply concerned about the safety and reliability of this component . I strongly urge Tesla to issue a recall and investigate this defect. There is no assurance that this failure won’t happen again. And this is scary

FSD tried to pass on the shoulder multiple times and brake checked people multiple times. The FSD is unsafe and getting worse. Speed cannot be controlled. NO WAY TO CONTROL SPEED!!!?? Did you know this? Did you approve it? Did elon convince you it is ok?

My Tesla has a water leak through the liftgate, which is often caused by water ingress through the liftgate assembly. Tesla issued Service Bulletin SB-23-10-003 regarding this issue. When I contacted Tesla for service, they said my vehicle's VIN is not covered under this service bulletin, and I need to pay a service fee. The service bulletin mentions that vehicles built in Fremont, CA, are affected. Additionally, the rear light is constantly clogged with water, even in 80-degree weather. Furthermore, there is an air leak on the driver’s side door whenever the vehicle is moving in the next lane. Tesla says this is not covered under warranty. I paid a service fee for the repair, but it is still leaking. I requested them to take another look, and they are sending me a bill again. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

*Lower lateral link assembly, front lower compliance link assembly, front aero shield, and front halfshaft assembly were damaged. Unable to steer the car afterwards. *Sudden loss of steering, blocking lanes of traffic. *Problem is common on Teslas and a previous isolated recall was done. Tesla denies this being a widespread issue. *Car made some clunking sounds prior, no lights or any indication this was life threateningly serious. Car suddenly made a loud snap sound backing up, can see parts of the suspension dragging on the ground. Car needed to be towed by flat bed to a Tesla service center.

June 9, 2025 Phantom acceleration. No foot on accelerator. Car jumped from 5 to 35 mph. Breaks unresponsive for 3 seconds, smashed into 4 parked cars, creating a Chain-Reaction crash, my Tesla Model Y Totaled, Airbags deployed. Burlington Police Department arrived, took statements, filed report, no copy yet.

Both B-pillar camera housings on my 2023 Tesla Model Y Performance become extremely hot even when the vehicle is parked in a closed garage and not in use. On the morning of the incident, the garage temperature was approximately 78°F. The car had been parked overnight for over 12 hours, plugged in, and charging to 80%. While the vehicle was preconditioning, no defrost features were active. Despite this, both pillar surfaces measured 156°F with an infrared thermometer—hot enough to cause skin burns within seconds according to standard burn-threshold data for human skin (~155°F). Both sides heating to this temperature simultaneously suggests an electrical or control malfunction keeping the pillar camera assemblies energized. These components sit near the seatbelt anchor and side-curtain airbag area, raising concern of fire, electrical, or occupant-safety risk if the condition persists. Continuous heating while parked could also degrade wiring insulation or camera electronics used by the vehicle’s driver-assistance systems. The vehicle and affected components are available for inspection upon request. The issue has not yet been inspected or confirmed by Tesla, but a service appointment request was submitted immediately after the event. Tesla repeatedly rescheduled the appointment, delaying it by more than six weeks despite the described safety concern. No diagnostic alerts, warning messages, or notifications appeared in the vehicle or Tesla app. This abnormal heating has occurred

It was raining on I-287 North bound in Bridgewater Township, NJ. I was driving my Tesla Model Y well below the posted speed as it was raining. Suddenly my car took a spin, i lost control of the steering. Car took a 360 degree turn from right most lane on 3-lane highway and ended up on the side of the left most lane, rear ended into the bushes, hit the trees and damaged the back of the car. My car is all wheel drive, still i lost the control. I was so lucky to be alive.

While driving, I heard a loud clicking noise from the front driver side wheel, followed by resistance and dragging of something under the vehicle. I did my best to pull over safely, but I could no longer steer the car. The control arm complete broke off of the wheel, and was now almost resting on the street while the tire/wheel was lodged into the wheel well bent sideways.

The bolt that holds the front lateral link portion the the lower control arm to the subframe fell out while driving. I lost the ability to steer the car and had to stop immediately and have the car towed. In searching the internet this is a know issue by Tesla but has not been recalled.

RE: VIN [XXX] Battery problem Car is less than 3 years old. Suddenly stopped in the middle of the road. Only had about 5 seconds or so to react and the car stuttered and shut down. Could not move it or drive it all. Dashboard was still working but it would not move and flashing red in the console. Very scary and frustrating experience. Fortunately, I was on a city and not on a highway. The car had an error: "Pull to the side" which was very short of an alert response. I tow the car to Tesla center and was told that more than likely main battery issue with the inverter or similar. The Service center does confirm the inverter has been reset but they cannot find anything wrong with it. I do not think it is safe to drive as incident could happen again with the battery/inverter. This has happened to many other cars Tesla had. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Noticed a minor squeaking sound during turning and during minor road bumpiness. Got worse, so did troubleshooting (turn wheel full right/left at very slow speed). There was a very loud pop/bang, and then a horrible grinding sound with accompanying vibration. Got out, noticed a large bolt laying on the ground. Looked under the car, and noticed the bolt was missing from the LH lateral linkage. The wheels are now canted/misaligned with each other (both facing inward, or one straight/one turned). There were zero warnings from the on board computer. If this had happened at highway speeds it could have been deadly or otherwise catastrophic. Completely unacceptable design.

During normal driving on Sat Sep 27 2025, unusual noises started to come from the front left wheel. There were no warning lamps or messages, and no indication of issues prior to onset of the noise. I had the vehicle towed to a Tesla Service Center the following day. Tesla's technicians found that the front lateral link bolt on the left hand side had backed out and fallen out of the subframe. They determined that the cause was related to improper torque specification or application of the original bolt. They reached this conclusion in part because the passenger side lateral link to subframe bolts were also under-torqued. Rear bolts were not affected. Tesla has replaced the front lateral links on both sides with new bolts. There was no vehicle accident or damage, so there has been no involvement or inspection by police or insurance. It is fortunate that this issue began when the vehicle was traveling at low speed, and that I chose to have the vehicle towed to the service center rather than driving it. The bolt has loosened when the noise started, and finally fell out at the service center. Had I been driving at highway speeds when the bolt fell out, I could have lost control of the car and injured myself and others. Online research suggests this is not an isolated incident for this model of car.

I picked up my son from school and got home at about 3:30 PM on Sunday 9/21/2025. My son got out of the car and I heard a “clicking” sound when turning my steering wheel to the left to prepare for backing into my garage. There were no warning lights or messages for this issue. I did get out of my car and checked, but did not see anything that hit my car underneath. I got back in my car and continued backing my car into the garage. The nightmare started happening - The bolts connecting the front control arm and steering knuckle fell off that caused the left “arm” disconnected from the steering knuckle. This had resulted a sudden total loss of steering control. Please see attached photos. I could not imagine if this would have happened on the freeway.

On last sunday (Sep.21, 2025), I drove my tesla model Y on high way. The vehicle suddenly loss of control and start shaking a lot. In the mean time, there are many system error messages posed on the screen, making the vehicle totally not drivable. On the second, it was identified by the Tesla service team that the lateral link bolt is missing. This issue has been the subject of Tesla recalls and reports, but after double check, my model Y never receive this recall, and cause me having no chance to prevent this accident happen. On last Saturday (Sep.21, 2025), I already reported the suspension issue through tesla app, but no Tesla service team person contact me, nobody help me. In summary, missing lateral link bolt is a very serious problem that cause the vehicle loss of control. However, Tesla never gives me a chance for recall repair, and even I report this and I still got no response.

The Full Self Driving (Supervised) ADAS in this vehicle will react to shadows on the road and can put the car or other cars at risk. We have had multiple instances where, on a sunny day, the car will react to shadows cast on the road and take evasive action like braking or switching lanes abruptly. This can be hazardous due to the random nature of the of the occurrences and them happening at times when a driver may be lulled into a false sense that the car seems to be driving itself well. So far we have been lucky that no other vehicles were traveling too close behind or to the side of us. We have experienced this behavior multiple times and there are other people online who have reported this. The car gave no warning indicators either before, during, or after the occurrence. Note that our car uses a Hardware 3 computer. I believe that this issue may have been fixed on newer Tesla cars that use Hardware 4.

I am writing to formally lodge a complaint against Tesla, Inc. regarding multiple critical safety failures that occurred with my Tesla Model Y (VIN: [XXX] ) during a collision on Saturday, [XXX], while I was traveling eastbound on [XXX] from the [XXX] exit to the [XXX] exit in Pennsylvania. At approximately [XXX], I was driving in the left lane when a BMW SUV abruptly cut into my lane ahead of me, accelerated briefly, and then suddenly braked. I immediately applied the brakes multiple times in an effort to stop my car. Even though there was sufficient space to stop safely, the braking system failed to respond, resulting in a collision with the BMW in front of me. Despite my efforts to avoid the impact, the following dangerous and unacceptable failures occurred at the time of the accident: 1.Failure of Regenerative Braking / Deceleration: When I lifted my foot from the accelerator, the vehicle did not decelerate as expected under Tesla’s regenerative braking system. 2.Failure of Braking System: Despite pressing the brake pedal twice—including a heavy application—the braking system failed to prevent collision, contrary to Tesla’s advertised safety performance. 3.Failure of Collision-Avoidance Features: Critical safety systems—including Automatic Emergency Braking, Forward Collision Warning, and Obstacle-Aware Acceleration—did not engage to mitigate or prevent the impact. 4.Failure of Airbag Deployment: Despite the severity of the crash, none of the airbags deployed, exposing me

Summary of Complaint: My 2023 Tesla Model Y has had two roof glass failures in three months (two glass roof replacements). Both times, the glass cracked from small road debris while driving under normal city conditions. Safety Concern The roof glass appears unusually fragile and prone to cracking, raising concerns about whether it meets industry standards for impact resistance and occupant safety. The rapid failure rate (two roof glass panels in three months) suggests a potential design or materials defect rather than isolated incidents of road damage. If roof glass panels cannot withstand normal road debris, this presents a safety risk for drivers and passengers, as well as for other motorists if large shards detach while driving. The roof glass seems unusually fragile. Two failures in such a short time suggest a design or material defect. If the glass cannot withstand normal road debris, it may not meet durability or safety standards. There is also risk to occupants and other drivers if roof glass fails while in motion. Request: Please investigate whether the 2023 Tesla Model Y roof glass meets required safety standards, and whether this issue is affecting other owners.

This started at about 65000 miles in my 2023 Model Y. The rear camera first lost picture and I received a warning that it may be intermittent. It has progressed now to the point that autopilot, navigation, all cameras, cruise control, auto headlight, and auto wipers are all nonfunctional. The car does not know its location. All safety features such as lanekeeping, cross traffic alert, auto braking are disabled. The rearview camera no longer functions. Software updates no longer complete downloading. While there are numerous reports of computer short circuits in hardware 4 cars, the only solution I am offered is to have the computer replaced at my own cost of just under 3000 dollars. And that would be warranted only for one year or 12500 miles. Reviewing the submissions on the NHTSA website as well as searching online, this problem is not infrequent. I do not feel safe letting my wife or daughter drive the car. Certain 2024 and 2025 models with this problem have been recalled for new computers. This must be expanded to include 2023 models as well.

The front driver’s side wheel came off of the axel while parking. Lug nuts/studs appear intact, suggesting a suspension component failure. This is a serious safety hazard that could have caused loss of control and injury.

The shoulder straps will not stay. They are supposed to lock in place once you adjust it and buckle the child in, but unfortunately, they will play back-and-forth and they will not lock in place. It is the same problem that Nuna is having with other versions of their car seat. We followed all instructions for cleaning, all instructions for maintenance, we have contacted the manufacturer and are unsatisfied with their response. They will not tell us what they think is broken, they will not tell us how to potentially fix it, nor will they admit that there is a problem, even though we have shown them video evidence. Instead, they want us to re-purchase a replacement item for half price. This issue allows the child to climb out of the car seat because the straps will not restrain them. The child can simply push on the straps and climb out.

This is a complaint regarding intermittent camera blindness, driver assistance failure, and dismissed diagnostics on a 2023 Tesla Model Y. These issues have impacted critical safety systems including: •Pillar and rear-view cameras •Autopilot and Traffic-Aware Cruise Control (TACC) •Park assist and visualization systems Despite multiple service visits and clear documentation, Tesla has failed to diagnose or remedy the malfunction, attributing the issues to external weather factors despite my repeated statements that the problems occurred in clear conditions. The vehicle has also generated camera blocked/blinded alerts, even when the lenses were clean, and service technicians confirmed the B-pillar camera was blocked during 8.7% of the drive cycle — a serious figure given that Tesla’s driver-assist systems depend entirely on vision-based processing. The vehicle has shown alerts related to Automatic Emergency Braking being disabled, which Tesla attributed to a “false trigger.” Regardless, the vehicle may have operated without key crash-avoidance systems enabled at unknown times. I live near Santiago Canyon, a winding road I specifically raised concerns about in relation to Tesla’s camera-only system. A recent fatal crash in that same area involving a Tesla with severe post-collision fire damage has made this complaint more urgent. My concerns appear predictive and ignored. Timeline of Complaints •12/20/2023: Rear camera issues begin. •12/22/2023: Initial service request opened.

The 2 bolts on the lower lateral control arm on the front driver side fell off as I was driving. This caused the front wheel to collapse into the wheel well. Two large bolts were on the ground. Car had to be lifted onto tow truck . The car is out of warranty but this is a manufacture defect for the bolts to just fall off. If I had been on the freeway, there would have been a major collision. Luckily I was on a residential street. Tesla needs to do a recall. I looked up this issue and many Tesla owners have the same experience. Please help

The contact owns a 2023 Tesla Model Y. The contact stated while driving 2 MPH, in a parking lot, the message for an alignment was displayed for several seconds before the front driver’s side wheel separated from the vehicle. The vehicle was towed to the dealer. The tow truck driver had difficulties placing the vehicle on the tow truck. Upon inspection, the contact found two loosened bolts had detached and fallen to the ground. The front suspension was also loose. The dealer confirmed that the bolts had detached from the vehicle. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 21V835000 (SUSPENSION). The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.

When using the adaptive cruise control or “autopilot” feature on my Model Y, the vehicle will brake extremely hard without warning. This sudden, unnecessary braking is commonly referred to as phantom braking. The failure is available for inspection upon request. This malfunction poses a significant safety risk to myself and others, especially vehicles following behind, as it could lead to rear-end collisions. The issue is widespread, with many other drivers experiencing the same problem. The problem is easily reproducible on highways, particularly at certain intersections where no obstacle is present. The system will sometimes display a “curvature assist” prompt despite the road being straight, causing the vehicle to brake abruptly. I have not taken the vehicle to a dealer because the warranty has expired. The issue has not been confirmed by a dealer or independent service center, nor has it been inspected by the manufacturer, police, or insurance representatives. However, I reported it directly to Tesla and have received no response. No warning lamps or error messages appear before the failure, aside from the inaccurate “curvature assist” prompt. Cause: UNKNOWN.

Two days ago a warning popped up on the Tesla screen saying to schedule service for something the car had detected. It said the car could still be driven. I submitted a service request in the app, and in the meantime researched the error. Per Google, it said this was a potential issue with suspension / steering components that needed to be looked at. The next day, a Tesla technician called and asked what my appointment was for. I told him about the error and that I had found it said it was for a suspension or steering issue. He told me I was wrong, and that it was only for low tire pressure. The car did not have low tire pressure. He said the appointment wasn't needed, cancelled the appointment, and told me to drive 30-40 miles to clear the error. Literally 5 hours later, after my wife driving my kids down the freeway, when parking on the street in front go my house the car made a giant pop and the front left sank. We looked under the car and the front drivers side control arm had completely disconnected, popping straight down towards the road. More concerning, two bolts popped out, not broken, but just clearly loose and had finally unscrewed. You will see them on the ground in the pictures. If this had happened 5 minutes earlier while on the freeway I don't want to even think about what might have happened. These cars should be recalled, this is super dangerous. Not to mention the fact that Tesla explicitly canceled my appointment for this and told me not to bring the car in

Incident Details: • Date/Time: [XXX]. • Location: [XXX] • Event: While driving, the front left wheel partially detached without warning, causing an immediate loss of steering control. Findings (third-party technician at the scene): • The wheel/control arm/linkage had come loose/detached. • Two major suspension bolts were extremely loose or had detached. • A rotor screw detached easily during inspection. • Photos, videos, and witness statements are available upon request. Current status: Tesla has not provided a failure analysis or demonstrated that the issue is resolved. Similar failures have been reported on social media, and recalls between 2021–2023 addressed front suspension lateral link fasteners that could loosen or detach. “A 2021 recall (NHTSA Recall #21V835) affected Model 3s from January 2019-April 2021 and Model Ys from March 2020-June 2021. A 2022 recall (NHTSA #22V895) was for certain 2023 Model Ys with issues on the left-hand lateral link. “ My vehicle has not been included in any such recall, and I received no prior notification. Supporting documentation (emails, service records, publications) is available upon request. Risk Level: Extremely high. This defect creates a severe danger to drivers, passengers, and the public. Tesla’s lack of corrective action leaves many customers at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Statement of Facts Regarding Tesla Accident [XXX] On [XXX], I was involved in an accident with a Tesla that I had rented directly from Tesla’s rental program. The vehicle was equipped with Tesla’s full software capabilities, including AutoDrive and the Smart Summon feature. At no time during the rental process was I given warnings, training, or any overview about how these features work, the risks they pose, or the long history of reported incidents involving Teslas colliding with stationary objects while operating under self-driving or summoning functions. On [XXX], I used the Summon feature for the first time in the parking lot of my business at [XXX] . The car was parked in spot [XXX], where I regularly park. I attempted to use Summon while standing in full view of the vehicle, but the software repeatedly displayed “lost connection.” After disabling Wi-Fi, I held the Summon button again and the car successfully pulled out of the spot, drove forward, and arrived directly in front of me. This demonstrated the feature was functioning properly on that day. On [XXX], while again parked in the same spot, I attempted to demonstrate Summon to my wife. I was standing in clear view, approximately 50–75 feet away, near the complex entrance. As before, the software repeatedly displayed “lost connection.” I attempted to reengage by hitting the summon button to reconnect the command. That did not work. When I walked up to the vehicle, I discovered that the front quarter panel near the w

Tesla has a bug with their basic Autopilot software that they refuse to fix and that I believe is causing a safety issue. They advertise Autopilot as standard on all Tesla's as an active safety feature that helps reduce driver stress and improve safety on the road. Here is the issue. Basic Autopilot has a feature built into it that limits the speed to 5 mph over the speed limit. This is a great idea! However, since a software update that was released early last summer, the car struggles to read the proper speed limit. For instance, many roads in my area are posted at 65 mph. The car doesn't read these and defaults the speed limit to 50 mph, meaning I can only use Autopilot at 55 mph max. When most people are driving 70 mph, this causes a safety issue. Tesla is aware of the problem. I have filed MANY bug reports, and even contacted a service center about the issue. The service center claims to be aware of it, and said that they escalated the problem to the software team, but no fix has been issued in over a year. Either they just don't care about this issue and are too busy trying to work on FSD and Robotaxi to fix it, or they are purposely not fixing it to force people to subscribe to FSD as FSD doesn't have this issue.

While driving a Tesla Model Y on a freeway in Arkansas, the vehicle was operating in Autopilot mode (Tesla's driver-assistance system). During a highway merge, the vehicle followed a state trooper's car too closely and failed to slow down appropriately. The trooper had to apply his brakes to avoid a collision. After stopping the vehicle, the trooper issued a written warning, explicitly attributing the issue to equipment failure and advising immediate correction. This issue appears to involve a failure of the adaptive cruise control and forward collision detection system while Autopilot was engaged. No collision occurred, but the situation posed a clear safety risk to both the trooper and my vehicle. This was not the first issue with the vehicle's automation. In a previous incident (November 2024), the vehicle exceeded the posted speed limit while on Autopilot, resulting in a traffic citation. Tesla has been notified, and a service request is open. Diagnostic review is pending. There were no warning lights or alerts from the vehicle before the incident. The vehicle remains available for further inspection if required.

According to TESLA service, my two "lateral links" for the front wheels need to be replaced. They sent us photos of the issue and it looks like one of the fasteners for one of the lateral links was missing (1 of two fasteners) If the other fastener failed/fell out the car could easily steer out of control. The problem of the lateral links was confirmed by Tesla servicing. They are repairing it under warranty. It was only been inspected by the manufacturer, Tesla. There were no warning lamps. The only indication was the thumping sound during turns.

The vehicle went into Turtle mode and there was a warning sign that power was reduced. The car eventually stopped moving on the highway seconds later. The warning time was minimal and I was on a two lane highway when the car stopped in one of the lanes during rush hour. This is the third time I have had this warning since February 2025 and I started leasing the vehicle December 2024. The first time, the service replaced the accelerator pedal. The second time, the rear motor. This third time, they are saying it's the accelerator pedal again. Each time there is no warning or signs that there is an issue and it is unacceptable for a vehicle that is only one year old.

Front wipers stoped during use on windscreen, returned to functionality and then minutes later shut down. No ability to manually or via rain sense to get arms to move. Performed soft, hard, and thired suggested Tesla reboot. Not resolved. Service scheduled for 15 days rendering vehicle unsafe to drive.

2nd Seat belt does not latch and cannot be secured. This poses a serious safety risk while driving.

Driving on I 880 south on the fast lane. The car suddenly braked for no reason and began to shutdown. It warned me to pull over before complete shutdown. Luckily there was space on my left and I was able to rolling stop. Nothing on the screen was working. Turned on hazard light. Got out of car with my phone. Accessed Tesla app and ran battery check. After couple mins the error went away. Tried to slowly move with hazard light on. It appeared to have fixed itself. Slowly merged back into freeway when it was safe. Attached notification when I tried to schedule service request.

Las luces son demaciado fuertes y el aire conducionsdonen Florida no funciona

I am writing to report severe safety concerns involving my Tesla Model Y. Without any accident or impact, my vehicle experienced a mechanical failure on [XXX}, when the front left tire detached, making the car immobile. The vehicle had approximately 31,500 miles and no prior damage or accident history. Tesla towed the car for repairs. However, during the repair process, I discovered that the vehicle was transferred to a body shop in Chantilly, VA, without my prior knowledge or consent. When I visited the shop to retrieve personal belongings, I was shocked to see that the condition of my vehicle had significantly worsened. The technician informed me that the car now had serious structural damage, including a twisted frame and extensive paint damage. This damage did not exist before and was not caused by an impact. The technician indicated that repairs would take at least a week if only bodywork was addressed. Most concerning, the vehicle was transferred with no visible damage, yet now has severe structural issues. Tesla has suggested replacing the damaged body parts later, which makes no sense given that the car was in a safe condition prior to the transfer. Additionally, the front wheel, which detached earlier, was reassembled without impact, but the vehicle remains unsafe. It has taken over 30 days to attempt repairs, and the vehicle still is not fully fixed. I do not feel safe driving it under these conditions. Furthermore, communication regarding the damage has been poor.

The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the steering wheel, and the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.

I am writing to formally report a serious safety incident involving my Tesla Model Y 2023, VIN: [XXX] , in which the front right tire detached from the axle while parking on [XXX] at [XXX] . Description of Incident: While maneuvering the car slowly into a parking spot, the front tire suddenly dislodged from the axle or aero suspension. The car became immobile on the spot. Thankfully, there were no injuries, but the outcome could have been catastrophic had this happened at speed. The car was immediately towed to Tesla Service Center Sacramento, Arden Way, where technicians diagnosed the failure as being due to The issue being caused by loose front lower lateral link mounting bolts and damaged front compliance links — a structural suspension component. Critical Concerns: Tesla’s own technicians confirmed that: This failure was not caused by user error or road impact. The issue was caused by loose front lower lateral link mounting bolts and damaged front compliance links The bolts had loosened over time or were improperly torqued during manufacturing or servicing. Emotional & Functional Impact: I am now afraid to drive this vehicle, unsure of its reliability and safety. I’ve experienced anxiety, sleep disruption, and ongoing depressive symptoms since the incident. This event has interrupted my daily life, shaken my trust in Tesla, and caused extreme emotional stress. Had this happened on a highway or in traffic, it could have led to serious injuries or fatalities. My Formal Requ

The vehicle in front of us came to a sudden stop, but my Tesla failed to issue any alerts or activate automatic braking. When we attempted to brake manually, the car did not allow full braking and continued moving forward, ultimately causing a collision. This strongly suggests a malfunction in the Tesla’s safety or braking system. As a result, I’ve suffered significant financial losses due to the vehicle being totaled and damage caused to other vehicles/other persons injuries involved. This incident is also likely to lead to increased insurance premiums moving forward.

-As a regular driver in the DC area, I have repeatedly experienced the Lane Departure Avoidance system disabling itself mid-drive. This is particularly troubling in city driving conditions marked by unpredictable traffic, unclear lane markings, and frequent distractions—scenarios where these safety features are most essential. Lane Departure Avoidance helps prevent accidents by alerting drivers or gently correcting steering if the vehicle unintentionally drifts out of its lane. -I don't know if there was a specific concern about the safety of others, but it may have. -Unknown -Not needed -No - just happened