Page 14 of 18 · complaints 651–700 of 874

2022 Tesla Model Y complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →

Service Brakes
Filed Jun 15, 2022AZ

Driving with adaptive cruise on and car will brake suddenly

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 14, 2022UT

The car will break for no reason when cruise control is enabled or autopilot. This happens at least once every time I use it. The deceleration is abrupt and could cause someone to rear end me. The cruise control is useless because it’s so bad.

Electrical System
Filed Jun 14, 2022WA

The car was being driven on a low speed road (about 30mph) and suddenly the traction control, ABS, power steering, and all drivers assistance features (automatic vehicle hold, emergency braking, etc) all went out as well. The car became very dangerous, instantly and the car was almost in an accident. The manufacturer has been completely unresponsive.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 14, 2022AZ

While operating the car in adaptive cruise control on AZ87 the vehicle braked hard two separate times. There were no other vehicles around and there were no obstacles in the road.

Vehicle Speed Control
Filed Jun 12, 2022CA

Reporting “phantom braking” issues during 1600 mile cross-country from Kansas to California. During this trip there were approximately 45 incidences of the rapid uncommanded braking while on 4 lane divided highways. All driving was daytime, sunny weather at speeds between 70-80 mph. Braking occurred with both cruise control/auto steer enabled (No FSD), as well as only cruise control enabled.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 11, 2022PA

Car applies breaks while cruise control is set when there are no obstacles in the road and no risk of collision.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 11, 2022WA

With Autopilot engaged (either adaptive cruise or self-steering), the car break unexpectedly on 2 way highways. This usually happened when a semi truck was coming in opposite direction, in its lane or the car in front will move into a left lane and slow down at a safe distance. This had the potential to be rear-ended. Not reported to Tesla or inspected. No prior warnings. There were 6-7 incidents in the span of 3 days of travel from WA state to CA, over 1100 miles, starting on May 18, 2022.

Service Brakes
Filed Jun 10, 2022NV

I was pulling out of the garage and I heard disturbing sound coming from the bottom it sounds like something is breaking. I thought I drove over something like water bottle but a lot louder. So I stopped halfway through the garage and looked under, nothing visible looked around each tire nothing, checked the monitor screen no warning, nothing, so I thought maybe the sound is not coming from the car and I decided to continue, pulling out and made it to the drive way and still a lot of noise sounds like big crack sound. I parked and checked the tires nothing. Looked under the front bumper, it looks like something is a little out of shape but it wasn’t clear. Then I realized I can’t drive like this so I started to drive forward the noise was very loud, barely made it to the original parking spot then I got out of the vehicle, checked again and a lot of stuffs hanging near front wheels, looks like something is wrong with the suspension, the car has only 2000 miles on it. The worst part is that there is not a single warning sign on that big screen which supposed to show If something is not in order. If it wasn’t for the unpleasant noise, my 7 month pregnant wife would have been driving in the middle of a freeway in less than 5 minutes. I am still shaking from how close we were to be a real danger to ourselves and to other drivers on the roads. We got lucky that it happened right before we get to the roads. I want a full safety and defects inspections on the 2022 model Y

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 10, 20225,000 milesPA

The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 50-60 MPH with the self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

Service Brakes
Filed Jun 10, 2022CA

I have encountered several "phantom" braking events while driving my Tesla Y in auto-pilot mode, all on the freeway or highway. This most recent event occurred while returning from Las Vegas. In each case, something dark across the road triggered the event. In two cases it was dark asphalt strips that were perpendicular to the highway. in the other case, it was a dark shadow of a bridge across the highway. I assume the car's auto-pilot system thought these things were solid objects and therefore braked. I captured each phantom braking event on the car's built-in camera and am enclosing the screen captures.

Air Bags
Filed Jun 10, 2022GA

Tesla Model Y passenger airbags are armed automatically based on the weight in the seat. The manual states the airbag should be on with a person weighing above 100 lbs. The airbag does not turn on consistently for my wife who weighs about 120 lbs. About 80% of the time the airbag remains off. Even when the airbag is on, sometimes it will turn off from a deceleration approaching a stop sign. Took the car in for a service at the Tesla service center and they say airbag staying off is "normal" for a 120 lbs person. They advised we tilt the seat cushion down in the back to help activate the weight sensor. The passenger weight sensor or the program logic of the car is not reliable to turn on the airbag for my wife consistantly.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 10, 20223,700 milesFL

The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking and stopped completely. The contact stated that there were no other vehicles nearby during the failure. The contact depressed the accelerator pedal and the vehicle responded after several attempts. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,700.

Service Brakes
Filed Jun 10, 2022CA

My car, while in autopilot, panic brakes for no reason. We took a trip cross country and this happened at least 20 times at highway speeds. I had to have my foot over the accelerator to be ready to overtake the panic braking when it happened. Add me to the owners experiencing this issue: https://www.autoblog.com/2022/06/03/tesla-brakes-complaints-nhtsa/

Service Brakes
Filed Jun 9, 2022CA

Phantom Braking. I was on Auto Pilot on the freeway traveling at 75 mph. All of a sudden the car did an automatic hard brake and the car started to veer toward the center divider. The car only had 64 miles and was brand new. This was the first time I had used autopilot and had been on the freeway. There was a truck on my right and it was a 2 lane freeway. Nobody has inspected the car.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 9, 2022UT

While on autopilot my car will randomly brake hard. This issue seems to occur when passing a semi truck on a curve or narrow roadway; when shadows or pavement color creates a clear contrast, and other instances for seemly no good reason.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 8, 2022CA

While having the autopilot engaged (speed and lane control) with no vehicle near by, the autopilot reduced the speed, aggressively, by applying the brakes. I immediately stepped on the gas pedal to override the braking. This has occurred a few times (3-4 times), since it was first experience. Additionally, the autopilot will engage the brakes when there is an oversized vehicles (mainly RV's) in the next lane, even if the oversized vehicle is properly in their own lane.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 6, 2022CA

Phantom Breaking. I was driving just after the sunset on the highway 101 with autopilot/FSD engaged today 06/05/2022 at about 8.15 pm. The car was driving over 70 mph but suddenly it applied break for no obvious reason. There was a truck behind me and I was really afraid I would be rear ended, but luckily I took the control and was able to avert the situation. It is a significant safety issue and I am afraid riding Tesla with autopilot engaged.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 6, 2022TX

It is the phantom braking issue. When I was using autopilot driving at high way at around 70 miles per hour and a car behind was approaching my car, I passed a car at my right lane and changed to the right lane after I turned on the turn signal and the autopilot mode was changed to cruise control mode. As soon as I completely changed the lane, the car decrease the speed suddenly. It is dangerous since the car behind my car was close, so I had to increase the car speed by push the speed paddle. No injure happened but it is an issue needs to be fixed. I have not reported this to Tesla and have not sent the cat to the service center for inspection yet.

Service Brakes
Filed Jun 6, 2022CO

We rented this vehicle for 2 days, in which we experienced phantom braking thrice. It was seemingly the forward collision detection. The first time was after a car had fully crossed the highway at a reasonable distance ahead of us. The second time was when it detected cyclists along the shoulder, with no danger of collision. The third time was as we approached a sharp turn in the highway, where a semi-truck was parked/stationary on the shoulder mid-turn. In each of these instances there was no need to slow the vehicle, but the car suddenly braked almost to a complete stop. Cars around and behind us were surprised and we were forced to swerve. It is unclear if the brake lights engage during these sudden phantom braking incidents.

Vehicle Speed Control
Filed Jun 4, 2022FL

On June 3rd I was driving on I-80 heading West towards Chicago. The car was on Auto Pilot (Cruise Control) and traveling at 70 mph. Without any warning or warning lamps/messages the braking system suddenly applied the brakes. I had to quickly apply the accelerator. If a truck or car would have been following me closely they would not have had time to react. I am afraid to use the auto pilot in heavy traffic for fear that I could be rear ended as semis always tailgate in Chicago. I have a service appointment set with Tesla on Monday the 6th of June to have this looked at.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 4, 2022UT

It suddenly stopped at highway without any warnings. It happened several times.

Electrical System › Adas › Autonomous/Self Driving
Filed Jun 3, 20221,000 milesKS

The contact owns a 2022 Tesla Model Y. The contact stated that while driving 72 MPH with the self-driving feature activated, the vehicle experienced phantom braking causing the speed of the vehicle to abruptly decrease. The contact indicated that the failure had occurred on eight separate occasions while driving on the highway the same day with no other vehicles nearby to cause the system to activate. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 1,000.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 3, 2022MI

Ever since Tesla removed the radar units in the Model 3 and Y phantom breaking has gotten worse and worse. I have a 2022 Model Y Performance and every time I use the Basic Autopilot, which is glorified adaptive cruise control, it will slam on its breaks for no apparent reason. It happens at night, in the day, and without any warning. I have almost been rear ended multiple times now. Tesla said they were working on a fix but that was over 6 months ago now and it's only getting worse. I am no longer comfortable using that feature with how unsafe it is.

Service Brakes
Filed Jun 3, 2022GA

Experienced sudden braking at 79mph on interstate Highway while using Auto Pilot

Service Brakes
Filed Jun 3, 2022IL

"Phantom braking" has been an issue in which it randomly brakes while using cruise control. We have been on flat, wide open roads with no cars or visible obstacles in front of us. We are concern as we have an infant and it jerks everyone forward when it happens. We are on high alert especially when someone is behind us because it might cause an accident. This must be immediately corrected by Tesla.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 3, 2022TX

Two occurrences of “phantom braking” in my new Tesla Model Y: 1) While in Autopilot on the highway traveling approximately 70mph, the computer system falsely registered a colliding vehicle and aggressively slowed down, endangering me from being rear-ended by a vehicle behind me. 2) Multiple times while in Cruise Control (not autopilot) the set speed of 65mph changed to 35mph on the highway, quickly braking endangering me from causing a collision

Vehicle Speed Control
Filed Jun 3, 2022CA

While driving on the freeway at around 4pm my tesla broke hard on the freeway without me asking it to. The hard braking incident occurred while using autopilot on the freeway.

Vehicle Speed ControlCrash
Filed Jun 1, 2022400 milesTX

The contact was driving a 2022 Tesla Model Y. The contact stated that while pulling into a driveway, the vehicle unintendedly accelerated, colliding with a vehicle in front. The contact stated that the vehicle then went backward, crossing the road, colliding with the neighbor's garage door, and pushing it to the side as the vehicle stopped once it collided with the parked vehicle in the garage. The contact stated that no warning lights were illuminated. The contact stated that she suffered from a headache for a couple of days but no medical attention was sought. No one else was injured. A police report was filed. The vehicle was towed to the Tesla collision center in Austin, TX. The vehicle was towed to the collision center where it was still awaiting diagnoses and repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 400. Consumer's son is filing the complaint on behalf of his mother.*JB

Service Brakes
Filed May 28, 2022ND

We were driving on interstate. We had cruise control engaged but had accelerated to pass a vehicle. The car rapidly braked with no warning, to at least 10 miles lower than our cruise control speed. There were no warnings associated with this rapid braking and there were no risk factors around us at all. This is fortunate, as if someone had been close behind us an accident could have very easily happened. -- This has happened once before, while driving on interstate. Very startling and inexplicable. -- Both times have hit the accelerator to get back to a speed appropriate to flow of traffic.

Unknown or Other
Filed May 27, 2022MD

Dear Sir/Madam, We bought the car from Tesla two weeks ago. We got a flat tire and have been stranded for a while. We been given very conflicting responses. First, Tesla told us that within 24 hours they will send us a tire tech. Second, Tire tech was scheduled, but in the last minute they cancelled. Then, they said Saturday. It was cancelled again. They said Monday. Then, they said we do not have your wheel so need to tow. It has been very frustating.

Unknown or Other
Filed May 27, 2022NJ

Child opened door to exit vehicle. Finger was resting near window. Window retracted as door opened and took child's finger with it. Child's finger was trapped and smashed between glass and door. Finger was able to be removed with injury to finger. Window did not pop back up when door was closed in an effort go release the finger.

Forward Collision Avoidance › Automatic Emergency Braking
Filed May 27, 2022600 milesAZ

The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle started braking without driver input. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 600.

Vehicle Speed Control1 injured
Filed May 23, 2022WA

See attached report

Forward Collision Avoidance › Adaptive Cruise Control
Filed May 22, 2022CO

This happened on our first and so far only highway drive since purchasing our 2022 Tesla Model Y LR AWD car new last week. I was driving on I-25 southbound in Wyoming north of Cheyenne. Speed limit was 80 mph (and my speed). I was using adaptive cruise control and Autosteer. Partly cloudy day, no traffic, long stretches of straight highway with gently rolling hills. Collision avoidance braking was turned on but at lowest sensitivity setting. There were several instances of phantom braking where speed dropped slightly (5-10 mph) but resumed instantly. These would not have been a problem unless someone had been tailgating me. One time, same conditions, the collision alert (red flashing lights and alarms) was set off and car did a hard braking on its own from 80 to maybe 50 before I took over control. This was very dangerous and could have caused me to be rear ended if a following driver had not been attentive. In all cases I was NOT near an overpass and there was no surrounding traffic in either southbound lane. There is a considerable distance separating the northbound lanes which had little traffic anyway. I was NOT near an overpass and could see no shadows or dips that could explain the problem. It does not appear to necessarily be a problem with the Autosteer system or ACC but rather the collision avoidance system (which uses the same sensors and algorithms, I know).

Forward Collision Avoidance › Adaptive Cruise Control
Filed May 20, 2022SD

My vehicle hits the brakes when cruise control or autopilot is on, and it’s pretty frequent. It happens randomly when other vehicles are around but just as often when there are no other vehicles around. We passed a semi truck on the interstate doing 80, moved into the lane in front of it, suddenly my Tesla hits the brakes and goes from 80 to 60 in about a second. The semi was right on our bumper. Now when there’s a vehicle behind us we try not to have the cruise control on. I could go on and on. Bottom line is, it does it all the time, it’s not safe, and Tesla keeps telling me it’s a firmware problem. I added a screenshot of just our last drive to Denver from South Dakota. But it does it all the time.

Forward Collision Avoidance › Adaptive Cruise Control
Filed May 19, 2022AZ

When using cruise control or autopilot the car will brake for no reason. Most often this will occur at highway speeds causing the car to decelerate at a dangerous rate. Yesterday I was driving at 68 mph and the car braked to under 30 mph in less than 2 seconds causing me to almost get rear ended by a semi truck. This will occur when there is no one else on the road in front of my car and no obstacles on the road. It seems to occur any time I use these features regardless of location or speed.This is very dangerous and has made both the cruise control and autopilot unusable on the vehicle.

Vehicle Speed Control
Filed May 18, 2022CA

Vehicle braking for no reason when using adaptive cruise control or autopilot. On a 485 mile trip on a 2 lane highway going one direction no oncoming traffic lanes and no vehicles close by vehicle would suddenly just slow down rapidly 20vto 30 moh. It did this 9 times until I just turned off cruise control.

Service Brakes
Filed May 14, 2022CA

In late February we were driving up California State Highway 5 at approximately 70-75 miles per hour. There were no cars within half a mile, and we had turned on adaptive cruise control. Suddenly, there was a strong brake applied for no apparent reason, which was very disturbing for the entire family. We have never turned on adaptive cruise control since. This appears to be an instance of "phantom breaking" according to our online research.

Service Brakes
Filed May 13, 2022CA

On a recent road trip we used cruise control for the first time and had multiple incidents of phantom braking. These were sudden application of brakes completely at random and repeated for no apparent reason.. We haven't used cruise control since due to the possible danger of getting rear ended. Apparently this has been reported for a year or more and currently is being nvestigated. We have had no word from Tesla warning us about this issue.

Vehicle Speed Control
Filed May 13, 2022NM

Phantom braking while using cruise control.

Seat Belts
Filed May 12, 2022CA

Rear passenger seatbelt disengages while driving.

Seat Belts
Filed May 11, 20223,500 milesVA

The contact owns a 2022 Tesla Model Y. The contact stated that the rear driver’s side seat belt failed to latch. The contact stated no warning light was illuminated. The contact stated he was able to reach out to the manufacturer on the App and made them aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500. THE CONSUMER STATED THERE WAS A FOREIGN LODGED IN THE BELT LATCH.

Electrical System
Filed May 10, 2022NY

Backup camera is not working properly it failed going Blank quite a few times

Visibility/Wiper
Filed May 9, 2022CA

Tesla adaptive cruise control requires user to put the windshield wipers to automatic functioning. However, the auto wipers have a high false positive detection rate, which leads to the wipers unnecessarily turning on while I'm driving. Even after exiting adaptive cruise control, the wipers stay on auto. This is extremely problematic because it makes me have my eyes + one one hand off of the wheel to turn the wipers off. Please put pressure on Tesla to remove faulty auto-wipers software from adaptive cruise control. It's dangerous and distracting.

Forward Collision Avoidance › Adaptive Cruise Control
Filed May 8, 2022WY

When the adaptive cruise control is engaged, it will brake excessively for no known reason. It can reduce its speed very quickly sometimes by 10 to 15 mph causing the vehicle behind me to take drastic actions to avoid a collision. I have informed the manufacturer of this issue and told them it happens every day I drive the car, but they have done nothing except saying they are looking into the issue.

Service Brakes
Filed May 3, 2022UT

Autopilot Phantom Braking while using cruise control, adaptive speed control. Occurred 9 times on a single drive. Often with no other cars, or anything in sight - in Death Valley to be specific. Instant breaking would occur, sometimes drastic, at times might have brought car to a complete stop if I'd not taken over control. We are now very reluctant to even use cruise control. This occurs with either adaptive speed control or Enhanced Auto-pilot. FSD is not enabled.

Forward Collision Avoidance › Adaptive Cruise ControlCrash
Filed May 1, 2022CA

I was driving West bound an the 91 Freeway, just about 1 miles East of the 241 Fasttrack at about 5:30 PM on 30 April 2022. The 241 Fasttrack was shut down for road work and the traffic was averaging about 4 miles and hour, but very stop and go traffic, not a smooth flow. I put the can into dynamic cruise control -- this was done by press down twice on the drive shifter on the right side of the steering wheel. I then took the car out of dynamic cruise control by pressing the drive shifter up once. But I much have forgot I did so as I press the drive shifetr up once again, which puts the can into reverse. I pressed the gas pedal and the car started going backward and I crashed into a vehicle -- I believed the car was in Drive, not Reverse. No one was hurt. My car was undamaged; his 2004 Toyota Corolla had some cracked paint and the left driver side bumper was push back about 3/8th on an inch. I paid the man $450 and he will contact me if he needs more. My complaint is this: the drive selector is being used for drive selection AND engaging and disengaging dynamic cruise control -- it may me to easy to make a mistake where the drive thinks he took it out of dynamic cruise control, but in fact put it into reverse. I do not think the same motion for turning off dynamic cruise control and putting the car in reverse should be on the some stick with the same motion. The only indication is a audible 'tone' when disengaging the dynamic cruise control, but road noise, cabin noise, radio

Electrical System
Filed Apr 24, 2022DC

We were on the highway the power went out. The car did not have emergency brake . We could have gotten hit. We finally was able to stop on the shoulder with the driver not letting go off his foot pedal to keep the car from moving. We called Tesla and he wasn’t able to restart the car and yet he said the car has lots of power. The back door doesn’t open in an emergency as well

Service Brakes
Filed Apr 21, 2022IL

Car set at 75 MPH cruise control, brakes unnecessary with no obstructions or danger, and reduces speed to 45 MPH while having adaptive cruise control active. Tesla response = this is a Beta feature. Read your manual. This is incredibly dangerous and a rear end collision waiting to happen. I feel like this is reckless and to just blame it on being Beta is borderline criminal.

Vehicle Speed Control
Filed Apr 18, 2022CT

While on cruise control, the car will, out of nowhere, apply the brakes very aggressively ("phantom breaking"). This despite there being no vehicles nearby or any potential threats to safety. This phantom braking is obviously very dangerous and is a reason why I don't really use it anymore. It has happened 3-4 times since I bought my car, and that's despite not really using cruise control very often (for this reason). Clearly there's a software fault of some kind

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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