2017 Tesla Model S complaints

Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.

While backing out of a parking space turning the steering I felt the car lurch and then heard a grinding noise from the left front tire area. Car was un-driveable and the front wheel moved forward and backward in the wheel well causing the tire to rub.

The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.

The contact owns a 2017 Tesla Model S. The contact state that while driving at slow speeds over minor bumps in the road, an abnormal clunking noise would emit from the vehicle. He also stated that as the failure was intermittent and that no warning light would appear on the instrument panel during the failure. The contact had taken the vehicle to a service center where a service manager requested to ride along with the contact to evaluate the failure. The service manager was able to diagnose the failure and the service center replaced the fore link assembly on the driver’s side as well as other parts on the suspension. The contact questioned why the passenger’s side fore link assembly was not repaired. The contact was informed that the passenger’s side had no visible damage. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was 13,224.

On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.

What component or system failed or malfunctioned, and is it available for inspection upon request? Front suspension failed while driving on highway at about 60MPH. How was your safety or the safety of others put at risk? Car was hard to steer on highway when the the front suspension failed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed that front suspension failed and did the replacement. See the attached receipts for details. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

I was parallel parking and as I was turning the steering wheel I heard a loud think. Without thinking too much about it, I continued to try to park and get my car out of the way. There began to feel pressure on the front tire so I got out to evaluate the issue. I saw that the tire was attached to the arch liner of the vehicle. I quickly ran back into the car to straighten out the wheel. I then noticed the car was able to drive but when applying the break, the tire would touch/move onto the arch liner. I called roadside assistance and when they arrived, we evaluated that the force link in the suspension snapped. He asked if I hit anything but there was absolutely no impact, contact, potholes associated with this break. It seems to be faulty mechanics. Thankfully I was parking and not driving on a highway.

- What component or system failed or malfunctioned - Front suspension Fore Link - Fore Link Assy - How was your safety or the safety of others put at risk? - Yes - Has the problem been reproduced or confirmed by a dealer? - Yes - Has the vehicle or component been inspected by the manufacturer? - Yes - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No There is a TSB for this issue. However my car was just outside the recall window.

While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.

I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade. The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better. A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do. The receipt for the free accessory states it was given at no charge for the troubles with the screens. Tesla's mechanic explained once the upgrade was completed to make the dash cams functional the system must shutdown & restart to rid it self of data accumulation. The cars screens did not shut down prior to having the upgrade because the dash cams only became active as a result of the upgrade hence creating the data which must be expelled by shutting down. Once this issue becomes evident to the customer Tesla simply tells you we don't have a workaround for this issue and sends you on your way. Befoe agreeing to the upgrade I asked [XXX] a manager at Centinela Tesla that preformed the installation if this upgrade would make

The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect

I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.

Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!

The main screen will go blank, turn off and not reboot up. The rear camera will not turn on, or turn off during backing up. Car will not boot up for several minutes.

Front passenger fore link broke while driving. Normal daily driving. Miles 29,426. Tesla is charging me for the repair even though it’s a known defect. Have photos to prove it.

I was pulling out of my garage when I had trouble turning the wheel and there was this cracking sound from the front of the car. I looked at the left front tire and there was a liner inside the wheel well that crumpled against the tire and the steering was not responding the way it should. I pulled the car back into the garage as the car could not be safely driven. My wife and I were about to take a 3 hour road trip. Thankfully this happened when we just started on the road and not when we were driving 60 mph on the highway. I made an appointment with Tesla. The service technician came to the house a week later (the car remained in the garage) and told me I had to have the car towed to the Tesla service center; which I did today. He told me that the front control arm had snapped off. Tesla Service center currently has the car. I do have a piece that broke off from the car that I recovered inside my garage. There were no warning messages or other symptoms that I am aware off to the best of my recollection.

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.

Compter screen goes black. I loose all functions . Its the same issue that is noted in the CR recall summary. However, they want to charge me 2000 to fix the firmware problems. Furthermore, the car has an extended warranty that apparently they won't honor.

Reversing out of my driveway and front driver side suspension control arm broke. Wheel smashed into wheel well crumpling in some sections and damaging other car paneling. Car was unable to drive and partially blocked street until towed. No warning lights or errors were present before or after the incident. Vehicle has not been inspected by anyone yet. Safety was not greatly compromised aside, but had failure had occurred on busier street or higher speeds could have been catastrophic.

My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).

Front RH side lower control arm unexpectedly snapped without any outside collision or driving error. Moving at low speed. Avoided catastrophic incident being on a local road and not the highway.

2017 Model S 75D, Suspension Defect. Pulling out of my garage, I heard a snap when I turned the steering wheel. I drove about 1 mile and could hear clicking. Did not receive an error message from the car, but I came back home and made an appointment with Tesla Repair. I tried to drive it to the appointment, but the entire front end of the car dropped and scraped as I pulled it out of my garage. I called Tesla Roadside assistance and had it towed to the Tesla repair shop. I never received any warning or messages from the car system.

The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated the failure. The failure mileage was 18,000. Parts distribution disconnect.

The contact owns a 2017 Tesla Model S. The contact stated while driving 70 mph, the instrument panel went blank and the contact was unable to control any electronic features inside the vehicle. The contact stated that the Back Over Prevention warning light was illuminated. The contact stated he experienced the failure several times per week. The contact took the vehicle to the local dealer and was informed that the software needed to be updated. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact took the vehicle to the local dealer and was informed the vehicle was not eligible for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.

2017 Tesla Model. Consumer writes in regards to multiple issues with multimedia unit. THE CONSUMER STATED THE MULTIMEDIA UNIT REBOOTED REPEATEDLY, THE UNIT WOULD FREEZE PREVENTING THE OPERATION OF THE TURN SIGNALS AND CLIMATE CONTROL, AND THERE WAS YELLOEING AROUND THE EDGES OF THE SCREEN. THE DEALER WAS CONTACTED AND ADVISED THE UNIT NEEDED TO BE REPLACED. THE RADIO WAS DAMAGED DURING THE REPAIR PROCESS. THE CONSUMER DECLINED TO PAY FOR THE COST OF THE RADIO REPAIR. THE CONSUMER ATTEMPTED TO SUBMIT A REIMBURSEMENT FORM, AFTER RECEIVING A RECALL NOTICE FOR THE MULTIMEDIA UNIT BUT, WAS DECLINED.

THE INSTRUMENT PANEL GOES DARK AND INOPERABLE AT TIMES WHEN DRIVING. ALERTS ARE NOTED THAT VEHICLE SAFETY WARNINGS ARE DISABLED. WE’VE TRIED TO REMEDY WITH THE DEALER NOW ON SEVERAL OCCASIONS AND WE’VE BEEN CHARGED FOR APPOINTMENTS ONLY TO FIND OUT THAT THIS IS A VEHICLE RECALL. DESPITE ALL THESE ATTEMPTS TESLA PALM SPRINGS DEALER KEEPS SAYING THEY WILL LET US KNOW WHEN PARTS TO REPAIR BECOME AVAILABLE. OTHER RATTLING REPAIRS IN CENTER COUNSEL ARE DELAYED PENDING THIS RECALL CORRECTION. BUT WE NEVER HEAR BACK FROM THE DEALER ABOUT THIS CORRECTION. IT SEEMS EXCESSIVE ON THE TIME WAITING TO GET THE COMPONENT/PART TO CORRECT THIS ISSUE. WHAT CAN BE DONE? IT SEEMS LIKE A SAFETY ISSUE TO KEEP DRIVING THE CAR WITHOUT THIS CORRECTION.

My car with nearly 17,621 miles only had a part come off the suspension system off drivers side. Appeared to be an aluminum part that cracked in half while pulling from the garage. This car never was in a wreck. The suspension failed and my tire backed into the plastic casing which eroded the tires causing extensive damage. If this had occurred on the highway, this would have certainly caused a fatality to myself, family and other cars on the road. It appears this has happened to many prior owners of this vehicle, mainly model X and S around this time frame. I do not want to become a statistic before a recall is reached. As a physician, I am very concerned for my family and others that may be driving a dangerous vehicle.

MY TESLA MODEL S HAS THE V1 HARDWARE, ALSO KNOWN AS MCUV1, WITH THE DAUGHTERBOARD EMMC REPLACEMENT FROM THE PREVIOUS RECALL RUNNING ON FIRMWARE 2020.48.37.1. THE SOUND FOR THE ENTIRE CAR WILL CUT OUT. IT MIGHT COME BACK, BUT EVEN A REBOOT OF THE CAR DOES NOT SOLVE ANYTHING. THESE SOUNDS MAY INCLUDE BLINKER NOISE, SPEED LIMIT CHIMES, LANE DEPARTURE WARNING, AUTOPILOT ENGAGE/DIS-ENGAGE CHIMES, GEAR WARNINGS, COLLISION SAFETY CHIMES, EARLY BRAKING WARNING, AND A LOT MORE SAFETY-RELATED SOUNDS. THIS HAPPENS EVERY TIME I DRIVE THE CAR, NOT JUST THE REPORTED DATE. I HAVE BROUGHT IT IN FOR REPAIRS NUMEROUS TIMES, BUT THIS HAS NEVER BEEN ADDRESSED. I AM ONLY TOLD TO WAIT FOR A NEW FIRMWARE UPGRADE, WHICH I HAVE BEEN FOR YEARS NOW SINCE I FIRST REPORTED THE ISSUE TO TESLA. THIS ONLY HAPPENS WITH MCUV1 CARS AND THEY HAVE REFUSED TO PROVIDE A FREE HARDWARE UPGRADE EVEN AFTER MY INCESSANT REPORTS AND APPOINTMENTS STATING THAT IT IS UNSAFE.

FRONT DRIVER SIDE CONTROL ARM/FORE LINK ASSEMBLY SNAPPED AND BROKE WHILE PULLING OUT OF A PARKING SPOT. LOW SPEED, STANDARD PAVEMENT. FELT LIKE I HAD RUN OVER A NAIL WHERE THE FRONT OF THE CAR LIFTED UP SLIGHTLY, POPPED, SOUNDED LIKE A TIRE POP, BUT THEN WOULD CONTINUE TO DRIVE. I DROVE IT HOME, BUT COULD FEEL THE CAR WASN'T RIGHT. STEERING WASN'T VERY RESPONSIVE.

FOR MANY MONTHS, MY TESLA'S COMPUTER WOULD REBOOT OR JUST SHUT DOWN WHILE I WAS DRIVING. THAT WOULD STOP THE DEFROSTER, THE ABILITY TO BACK UP, AND MULTIPLE DRIVING ISSUE. TESLA SUUGGESTEC THAT I REPLACE THE CHIP AND THE SCREEN, I PAID$2500. THEY REFUSE TO PAY FOR IT DESPITE A RECALL ON THE SPECIFIC ISSUE. IT IS WELL DOCUMENTED WITH TESLS

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT TESLA LOCATED AT 3248 LIONSHEAD AVE, CARLSBAD, CA 92010, (760) 305-4041) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BELOW IS THE LIST OF DATES I'VE EMAILED ABOUT ISSUES REGARDING AUTOPILOT AND TOUCHSCREEN, AND MICROPHONE ISSUES. THE FIRST REPORTING OF IT WAS LESS THAN A MONTH AFTER PURCHASE: 10.19.2017. I HAVE ALL OF THE EMAILS AND VIDEOS (WITHIN EMAILS) TO PROVE ALL OF MY STATEMENTS ABOUT PROBLEMS WITH AP AND THE TOUCHSCREEN, ALONG WITH MICROPHONE ISSUES. I CAN PROVIDE THE SPREADSHEET OF THE DATA IF YOU NEED IT. NOW THAT TESLA HAS ACKNOWLEDGED A PROBLEM WITH THE E-MMC UNIT WITHIN MY TESLA, THEIR SERVICE CENTER NOW STATES IT IS ON BACKORDER AND THEY HAVE NO IDEA OF WHEN IT MAY BE AVAILABLE. THEIR MOST RECENT LETTER DATED 3.22.21 STATES "PARTS TO REPLACE THE VCM DAUGHTERBOARD ON YOUR VEHICLE ARE NOT YET AVAILABLE." HOWEVER, IF I PAY $1,500 FOR THE COST OF THE INFOTAINMENT UPGRADE, THEY CAN DO IT WITHIN A WEEK! I SHOULDN'T HAVE TO PAY TO HAVE THIS FIXED WHEN THERE IS A REMEDY! DATES OF EMAILS AND COMPLAINTS ABOUT AP AND TOUCHSCREEN, AND MICROPHONE ISSUES, ARE AS FOLLOWS: DATE OF PURCHASE 9.24.2017 1. 10.16.2017 2. 10.19.2017 3. 12.08.2017 4. 12.13.2017 5. 12.19.2017 6. 12.26.2019 7. 04.19.2018 8. 05.07.2018 9. 05.08.2018 10. 05.20.2018 11. 08.17.2018 12. 09.25.2018 13. 11.19.2018 14. 02.18.2019 15. 02.26.2019 16. 03.04.2019 17. 04.07.2019 18. 04.19.2019 19.04.24.2019 20. 05.03.2019 21.05.09.2019 22.05.20.2019 23.07.10.2019 24.07.11.2019 25. 09.16.2019 26.12.18.2019 27.01.13.2020 28.03.03.2021 (28) ATTEMPTS TO RESOLVE THESE ISSUES IS FAR MORE THAN THE REASONABLE NUMBER OF ATTEMPTS TO REPAIR T

NHTSA RECALL #21V035. MY TOUCH SCREEN, FANS, BLINKERS AND LIGHTS HAVE GONE OUT WHILE DRIVING 4 TIMES IN THE LAST MONTH, IN MOTION ON CITY STREETS AND ON THE HIGHWAY. TESLA SAYS THEY DO NOT HAVE PARTS TO FIX IT. THE RECALL STATES THE FIX IS TO BE AVAILABLE STARTING MARCH. WHAT CAN BE DONE TO FORCE TESLA TO ACTUALLY FIX THE CAR?

I COMPLAIN THAT TESLA FAILED TO REMEDY THE DEFECT OF MALFUNCTIONING EMMC BY REPLACING VCM DAUGHTERBOARD (SEE THE LETTER RECEIVED) WITHIN A REASONABLE TIME FRAME. SINCE LAST NOVEMBER I HAVE RECEIVED A NUMBER OF LETTERS FROM TESLA INFORMING THE RECALL AND NOTHING HAPPENED.

MY CAR WAS RECALLED DUE TO THE 8GB EMMC RECALL AND THIS IS MY SECOND TESLA. THEY HAVE MY OLD VIN NUMBER AND NOT MY NEW VIN AND THE ACCOUNT HAS AN ISSUE FINDING THE RECALL. I NEED HELP.

I HAD TO REPLACE CHARGING SYSTEM WITH TOTAL EXPENSE OF 2589.75. UNFORTUNATELY THE CHARGING SYSTEM THAT IS PART OF BATTERY, IS NOT COVERED UNDER WARRANTY AS LONG AS THE BATTERY. MY MILEAGE WAS 56814. ALL MY SAVINGS FROM GAS AND REGULAR MAINTENANCE COSTS IS EVAPORATED. I UNDERSTAND THAT THERE ARE SEVERAL PEOPLE HAD THE SAME ISSUE. THE CHARGING SYSTEM IS NOT LASTING AS LING AS THE BATTERY. I FIND IT TESLA'S SELLING POINT OF " POTENTIAL SAVINGS" IS MISLEADING. I AM NOT SURE IF ANYONE OUT THERE MADE THE SAVINGS BY OWNING THE CAR AS MUCH AS IT CLAIMS. IN MY OPINION TESLA SHOULD REMOVE THE POTENTIAL SAVINGS CL;AIM TOTALLY. ITS JUST A UNREALISTIC AND MISLEADING CLAIM.

THIS WAS ISSUED A FULL RECALL BY NHSTA. THE VENDOR, TESLA INDICTED ONLY A COUPLE OF WEEKS BEFORE A CHIP REPLACEMENT WAS AVAILABLE. TO DATE NO REPAIR HAS BEEN MADE AND THE VENDOR IS NON RESPONSIVE. YOUR HELP NEED TO EFFECT THIS RECALL

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 50 MPH, THE MEDIA CONTROL UNIT BECAME INOPERABLE CAUSING SEVERAL OTHER ELECTRICAL FUNCTIONS TO FAIL TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE FAILURE CAUSED THE TURN SIGNALS TO NOT FUNCTION AS NEEDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER TESLA-BELLEVUE (14408 NE 20TH ST, BELLEVUE, WA 98007) AND THE MCU MODULE VERSION 1 WAS REPLACED WITH VERSION 2 HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

HERE IS ANOTHER TERDSLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39311673?TENANT=US&ROWNUMBER=21 THE FRONT WHEEL HAS FALLEN OFF BECAUSE ALL THE BALL JOINTS HAVE POPPED APART.\ THE BACK WHEEK HAS GONE WHOMPY BECAUSE THAT IS JUST WHAT TERDSLAS DO. I SUPPOSE AN INVESTIGATION IS OUT OF THE QUESTION. YOURS DISGUSTEDLY KEEF

SINCE LAST YEAR, I'VE BEEN HAVING FREQUENT(6-8WEEKS) ISSUES WITH THIS CAR ALL CENTRAL TOUCHSCREEN RELATED. IT STARTED SMALL BUT KEEPS GETTING BIGGER AND BIGGER. I DON'T DRIVE MUCH SINCE COVID AND I THINK IF THAT WASN'T THE CASE THE ISSUE WOULD'VE BEEN UNBEARABLE. LAST NOVEMBER IT WAS JUST THE SCREEN SHUTTING DOWN WHILE DRIVING. THIS JAN/FEB THE ISSUE WORSENED WHERE THE SCREEN/LIGHTS ACTED LIKE THEY WERE POSSESSED, THE CENTRAL SCREEN DISPLAY SHOWED A BATTERY WARNING TO PULL OVER AS THE CAR IS ABOUT TO DIE EVEN THE OTHER SCREEN SHOWED OVER 200MILES LEFT. THE WORST OF IT ALL, I WAS ON A NARROW STREET(1LANE EACH) GOING HOME, I HAD NO NOISE NO MUSIC IN THE CAR. THE CAR WENT FROM SILENT TO EXTREMELY LOUD ON ITS OWN. EVERY SINGLE ALARM WARNING SOUND IN THE CAR STARTED AT THE EXACT SAME TIME AT FULL VOLUME. STARTLED, I VEERED OFF THE ROAD AND QUICKLY PULLED OVER. IF THERE WERE OTHER CARS NEARBY I WOULD HAVE CRASHED. I RECEIVED A RECALL LETTER FROM TESLA HIGHLIGHTING MOST OF THE ISSUES EXCEPT THE SOUND COMPONENT. THE SERVICE CENTER REFUSED TO FIX ISSUES STATING THAT IT DOESN'T AFFECT DRIVING. EXCEPT THAT IT DOES BY STARTLING YOU TO CRASH. NO OTHER CAR DOES THAT. BOTH THE RECALL LETTER AND THE 1800# CONFIRM THAT THESE ISSUES STEM FROM A PIECE OF HARDWARE THAT NEED TO BE REPLACED BUT THE SERVICE MANAGER DOES NOT WANT TO FIX OR REPLACE THE TOUCHSCREEN. HE SAYS IT'LL BE 1500$ TO REPLACE EVEN THOUGH IT'S UNDER WARRANTY AND ASSURED ME NUMEROUS TIMES THAT THE PROBLEMS WILL THEN STOP. HE KEPT

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE SCREEN WENT BLACK OCCASIONALLY WHILE DRIVING OR STARTING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 45,000.

RECALL NUMBER 21V035 IS NOT BEING HONORED BY TESLA SERVICE CENTER. I HAVE CONTACT TESLA CUSTOMER SUPPORT AND THEY SUGGESTED I CONTACT YOU. PRIOR TO THIS I HAD ARRANGED A SERVICE APPOINTMENT BASED ON COMMUNICATION FROM TESLA ABOUT THE MALFUNCTIONING PART. SERVICE CENTER REFUSED TO HONOR TESLA CORPORATE COMMUNICATION TO CONSUMER

I TOOK MY CAR TO THE TESLA SHOP ON INDEPENDENCE AT CHARLOTTE, NC, AS EXTERNAL NOISE WAS INCREASINGLY AUDIBLE. I WAS CALLED FROM THE TESLA SHOP TO REPLACE THE TIRES AS A POSSIBLE CAUSE. THE TIRES WERE REPLACED & ALIGNMENT DONE 2/16/21 FOR $1900. PICKED CAR 2/17/21 AND SAW THE TIRE PRESSURE CAME UP RIGHT AT THE PARKING LOT (STATIONARY) AND STATING LEFT FRONT TIRE PRESSURE 35 (42 PSI NORMAL). TESLA WAS SWAMPED WITH CUSTOMERS SO I WENT TO DISCOUNT TIRES TO GET THE PRESSURE RESTORED 2/18/21. MORNING OF 2/19/21, PRESSURE CHECK CAME BACK ON. I WENT BACK TO DISCOUNT TIRES, SAME TIRE PRESSURE WAS DOWN TO 29. I CALLED TESLA THAT SOMETHING WAS WRONG WITH THE REPLACEMENT TIRE RIGHT FROM THE SHOP, HENCE I DROVE STRAIGHT TO THE TESLA SHOP FROM DISCOUNT TIRES AS I COULDN'T RISK THIS HAPPENING AGAIN. TESLA FOUND A CRACK IN THE WHEEL OF THE FAULTY TIRE AND ASKED ME TO PAY $1,000 AND THEY WOULD WAVE THE LABOR OF CHANGING THE WHEEL AS A COURTESY. ISSUE IS, HOW DID THE WHEEL BECOME FRACTURED SINCE DROPPING IT AT THE SHOP? I NEVER HAD THIS ISSUE BEFORE DROPPING OFF THE VEHICLE. TESLA WOULD NOT ACCEPT RESPONSIBILITY BUT OFFERED ME 2 OPTIONS; I PAY $1,000 FOR A NEW WHEEL OR THEY LOAN ME A WHEEL TO GO FIX MY CRACKED WHEEL ELSEWHERE. I WAS FRUSTRATED, HENCE I TOOK THE LOANER WHEEL. ON LEAVING THE TESLA SHOP, THE TIRE PRESSURE CAME ON BUT THIS TIME FOR THE RIGHT FRONT WHEEL. IT WAS LIKE HAVING A BAD DREAM. LONG STORY SHORT, I WENT BACK TO DISCOUNT TIRE, THERE WAS AN IDENTICAL CRACK IN THE RIGHT FRONT

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT WHILE REVERSING INTO A PARKING SPACE AT 1 MPH, THE REAR DRIVER'S SIDE DOOR INADVERTENTLY OPENED AND THE AUDIBLE WARNING SOUND ALERTED THAT THE DOOR WAS OPEN. THERE WERE ISSUES PRIOR WITH THE REAR DRIVER'S SIDE DOOR NOT OPENING FROM THE OUTSIDE WHEN IT WAS UNLOCKED. THE REAR DRIVER'S SIDE DOOR WOULD ONLY OPEN FROM THE INSIDE OF THE VEHICLE. THE CONTACT HAD NOT INFORMED THE DEALER OR THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 70,345.

PURCHASED A USED TESLA, TODAY (ON 2ND DAY) DRIVING ON LOCAL STREET, IT WAS RAINING A BIT, TURNED ON WIPERS, DIDN'T WORK, PULLED OVER AND ATTEPMTED FEW MORE TIMES, NO LUCK. TESLA ATTEMPTED TO ADDRESS THE ISSUE REMOTELY THROUGH BASIC TROUBLESHOOTING BUT NO LUCK. WHEN WIPERS WERE TURNED ON, IT WAS PULLING DOWNWARD INSTEAD OF GOING UP. THEY ENDED UP TOWING CAR, CURRENTLY IN SERVICE CENTER.

THE WHEEL CONTROL ARM BROKE FOR NO REASON. IT SEEMS TO BE DEFECTIVE FROM THE TIME IT WAS MADE, IT HAPPENED WITH A POPPING SOUND WHEN PARKING

THE CENTRAL SCREEN WENT BLANK I TOOK TO THE DEALER THEY TRIED TO FIX IT IT HAPPENED TWICE THE WIPERS AND AC CONTINUED TO RUN EVEN WHEN I GOT OUT OF THE CAR LAST TIME IT HAPPENED AT THE REPAIR SHOP THE ODOMETER MILEAGE JUMPED FROM 21 000 TO 58 000 I TOOK THE CAR BACK TO REPAIR SHOP AND THEY SAID IT IS A COMPUTER GLITCH AND FIXED (?) THE PROBLEM AND MILEAGE WAS ADJUSTED I AM WONDERING IF MILEAGE CAN BE ADJUSTED BY THE DEALER , I THINK IT IS ILLEGAL. INTERMITTENTLY THE CAMERAS ARE FOGGING EVEN WHEN IT IS NOT COLD. NO CLEAR EXPLANATION GIVEN BY THE CREW AT REPAIR PLACE

MY ON BOARD MCU, MAIN SCREEN KEEPS GOING BLANK WHILE DRIVING. THIS CAUSES THE LOSS OF FUNCTIONALITY OF MY VEHICLE CONTROLS. I LOSE CONTROL OF THE DEFROST AND OTHER CLIMATE FUNCTIONS. ONE MORNING WHILE DRIVING IN EXTREME FOG AND HIGH HUMIDITY I COULD BARELY SEE BECAUSE I COULD NOT CONTROL THE DEFROST FUNCTION. HAVING THE MAIN SCREEN GO OUT ALSO CAUSES A LARGE DISTRACTION

I HAVE BEEN REACHING OUT TO TESLA SERVICE CENTER REPEATEDLY REGARDING THE EMMC UNIT FAILURE WHERE IT HAS GONE COMPLETELY BLANK AND TURNS OFF DURING MY DRIVE SEVERAL TIMES. I LOSE ALL AIR CONTROL, BLUETOOTH, REARVIEW CAMERA, AND EVERYTHING THAT THE MAIN MCU UNIT CONTROLS. I HAVE HAD THIS HAPPEN WHEN IT WAS VERY COLD OUTSIDE DURING THE NIGHT WHEN I LOST VISIBILITY DUE TO THE FOGGING INSIDE AND NO DEFOGGING CONTROL AVAILABLE. I CONTACTED THE SERVICE CENTER IMMEDIATELY ON DECEMBER 22, 2020 AND MADE AN APPOINTMENT, WHICH THEY DIAGNOSED VIA LOGS ON THEIR END AND NEVER AGREED TO PHYSICALLY DIAGNOSE MY CAR IN PERSON. THEY KEEP CLAIMING THAT THIS IS AN ISSUE THAT WILL BE ADDRESSED IN A FUTURE FIRMWARE UPGRADE, FOR WHICH THEY DO NOT KNOW THE TIMELINE AT ALL SINCE THE ENGINEERS ARE STILL WORKING ON IT, AND THAT THIS IS NOT A HARDWARE ISSUE. I DETAILED ALL THE ISSUES I WAS HAVING WHERE EITHER MY SCREEN WOULD FREEZE UP OR GO BLACK AND TURN OFF COMPLETELY AND GAVE THEM EXACT DATES/TIMESTAMPS. EACH TIME THEY SAW THERE WAS AN ERROR AND VERIFIED THAT THE LOGS SHOWED AN ISSUE BUT THAT THIS WAS STILL NOT A HARDWARE ISSUE AND I HAVE TO JUST PUT UP WITH THIS UNTIL THE FIRMWARE UPGRADE IS ROLLED OUT. THIS WAS THEIR JUSTIFICATION FOR NOT REPLACING MY UNIT UNDER THE WARRANTY ADJUSTMENT PROGRAM, AND NOW I DON'T SEE MY VIN IN THE RECALL DATABASE EITHER. I AM FRUSTRATED AND EXPRESSED TO THEM SEVERAL TIMES THAT I AM HONESTLY SCARED DRIVING THE CAR. I HAVE LOGGED ALL THE MESSAGING CONVERSATION WITH THEM