2015 Tesla Model S complaints

TWO DAYS PRIOR DOOR HANDLES ON FRONT PASSENGER DOOR ,OPENING AND CLOSING BY ITSELF. NOT EVEN ALLOW ENTRY TO CAR. ON 11/8/2020 WHILE CAR IN DRIVE DOOR COMPLETELY OPENED. NOT HANDLE BUT DOOR COMPLETELY OPENED. I'M AFRAID OF SEVERE CONSEQUENCES. TESLA NOT ADMIT ANT ISSUE LIKE THIS . DOORS WERE RETROFIT FOR A FIX ABOUT A YEAR AGO . NOW THI IS LIFE AND DEATH OR SEVERE INJURY AND LOST OF LIFE . HELP ME , TESLA ONLY WANTS ME TO PAY AGAIN AND COVERUP AGAIN . MUST RECALL BEFORE LOST OF LIFE IS THE COST.VIDEO AVAILABLE

TWO DAYS BEFORE THE CHINA RECALL ON SUSPENSION FOR TESLA, I HAD A QUOTE TO FIX FRONT AFT LINK AND REAR UPPER LINK ON BOTH SIDES. IT:'S A 2000$ JOB IN PART BECAUSE OF EXTREMELY EXPENSIVE PARTS FROM TESLA. IT IS EXACTLY WHAT WAS RECALLED IN CHINA. THE GUY ALSO ADMITTED THAT FIRST VERSIONS OF THE LINKS LIKE MINE WERE NOT GOOD AND THAT THE SECOND VERSION WAS WAY MORE RESISTANT. ON MANY CARS, THIS WAS REPLACED UNDER WARRANTY IN THE FIRST FOUR YEARS BUT I HAVE LOW MILEAGE ON MY CAR WITH 47K MILES. I THOUGHT THAT IF CHINA FORCES TESLA TO ADMIT THE FAILURE, WE SHOULD HAVE THE EQUIVALENT HERE IN AMERICA.

FRONT PASSENGER CONTROL ARM IS BROKEN, PUSHING THE TIRE INTO THE WHEEL WELL. I WAS REVERSING IN MY DRIVEWAY WHEN I FELT THE DRAG ON THE PASSENGER SIDE OF THE CAR. I GOT OUT AND LOOKED AROUND THE VEHICLE AND SAW A METAL PIECE SNAPPED. I COULD NOT MOVE THE CAR, AS THE TIRE WAS PUSHED INTO THE WHEEL WELL. CALLED FOR A TOW TRUCK. THIS VEHICLE WAS MANUFACTURED IN FREMONT, CA IN 08/2015, WITH THE OTHER VEHICLES SOLD TO CHINA, WHICH ARE NOW BEING RECALLED FOR THE SAME REASON.

THE TRUNK WOULD NOT OPEN. I CRAWLED IN THE BACK AND TRIED TO USE THE SAFETY RELEASE. THE HANDLE OF THE SAFETY RELEASE BROKE, BUT THE TRUNK WOULD NOT OPEN. HAD SOMEONE BEEN TRAPPED IN THE TRUNK, THEY WOULD HAVE HAVE BEEN ABLE TO ESCAPE.

LOCATION: CAR PARKED IN OWNER'S DRIVEWAY. CENTER SCREEN HAD BECOME NOTICEABLE SLOWER OVER A FEW WEEKS AND THE OWNER'S MANUAL WHICH IS NORMALLY SHOWN ON THE SCREEN WAS NOT AVAILABLE. I ATTEMPTED TO REBOOT THE SYSTEM BY HOLDING DOWN TWO BUTTONS ON THE STEERING WHEEL AND THE CENTER SCREEN WOULD NOT REBOOT. RATHER, THE CENTER SCREEN WENT AND STAYED TOTALLY BLACK. I CONTACTED TESLA PHONE SERVICE AND TESLA PHONE SERVICE CENTER COULD NOT CONTACT THE CAR. CENTER SCREEN REMAINED COMPLETELY BLACK. WHEN TRYING TO START TO DRIVE THE CAR, THE SCREEN IN FRONT OF STEERING WHEEL APPEARED TO BE TRYING TO COMMUNICATE WITH THE BLACK CENTER SCREEN. AFTER 5 MINUTES OF TRYING, THE SCREEN IN FRONT OF THE STEERING WHEEL WOULD ALLOW THE CAR TO BE DRIVEN. THE CAR WOULD BE DRIVABLE BUT WITHOUT TURN SIGNAL SOUNDS. CLIMATE CONTROL AND ANYTHING ELSE CONTROLLED BY THE CENTER SCREEN NOT ABLE TO BE ADJUSTED OR CHANGED AS CENTER SCREEN WAS COMPLETELY BLACK AND DEAD. CAR WOULD NOT ACCEPT A CHARGE OVERNIGHT FROM TESLA CHARGER INSTALLED IN MY HOUSE. CLIMATE CONTROL WAS ON CONTINUOUSLY OVERNIGHT, DEPLETING 10 MILES OFF THE BATTERY RANGE IN A SINGLE NIGHT (ABOUT 16 HOURS). THE NEXT DAY, AFTER AGAIN WAITING 5 MINUTES BETWEEN STARTING THE CAR AND BEING ABLE TO DRIVE THE CAR, I WAS ABLE TO BRING THE CAR TO A TESLA SERVICE CENTER WHERE THEY DIAGNOSED THE PROBLEM OF THE MEDIA CONTROL UNIT (CENTER SCREEN) AS NOT RECOVERABLE AND REPLACED IT FOR $2500. WITHOUT THIS REPLACEMENT, THE CAR WAS NOT DRIVABLE FOR ALL PRACTICAL P

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MASTER CONTROL UNIT WAS INOPERABLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA DISPLAY AND TURN SIGNALS WERE INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TESLA ATLANTA LOCATED AT 3393 PEACHTREE RD NE, ATLANTA, GA 30326 WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) DISPLAY MALFUNCTIONED CAUSING THE TURN SIGNALS AND BACK-UP CAMERA DISPLAY TO NOT BE OPERABLE. THE VEHICLE WAS TAKEN TO TESLA WESTMONT LOCATED AT 50 OGDEN AVE, WESTMONT, IL 60559, WHO DIAGNOSED THAT THE MASTER CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE MASTER CONTROL UNIT HAD BEEN REPLACED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

PULLING MY CAR OUT OF MY DRIVEWAY, I ATTEMPTED TO REVERSE THE CAR INTO THE GARAGE TO CHARGE IT. AFTER PUTTING THE CAR IN REVERSE I HEARD A LOUD POP NOISE AND THE STEERING WHEEL REFUSED TO TURN. ATTEMPTING TO TURN THE WHEEL AT ALL RESULTED IN A GRINDING NOISE THAT MADE THE CAR UNDRIVEBLE. AFTER A TOW TRUCK WAS CALLED, WE NOTICED THAT THE ENTIRE FRONT DRIVER SIDE WHEEL WAS SHIFTED BACKWARD AND WAS RESTING ON THE REAR OF THE WHEEL WELL LINER. THE AIR SUSPENSION CONTROLS WOULD NOT ALLOW ME TO MOVE THE HEIGHT OF THE VEHICLE AND INSTEAD WERE LOCKED AT "VERY HIGH".

MCU WHICH CONTROLS THE MAJORITY OF THE AUTOMOBILE'S SAFETY AND SECURITY FUNCTIONS FAILED. I DID NOT FEEL THAT THE AUTOMOBILE WAS SAFE TO DRIVE UNTIL THE FAILED COMPONENT WAS FIXED SO IT SAT IN MY GARAGE FOR 6 WEEKS, AFTER WHICH TIME IT WAS REPAIRED.

ON SEPTEMBER 25, 2020 AS I WAS BACKING INTO MY GARAGE I HAD THE WHEEL TURNED TO THE LEFT AND THERE WAS SUDDENLY A LOUD NOISE AND THE RIGHT FRONT WHEEL APPEARED TO HAVE DISCONNECTED FROM THE AXLE.

HI, I HAVE SEVERALS ISSUE WITH THE CAR WHICH ARE KNOWN ISSUES FOR THE MANUFACTURER AND FOR WHICH SERVICE CENTER SAYS "YES IT'S AN KNOWN PROBLEM ON ALL THESE 2015 MODEL S CAR" BUT YOU HAVE TO PAY TO GET IT REPAIRED BECAUSE THE CAR IS OVER 4 YEARS OLD AND MORE THAN 100 000KM, SO NOT UNDER WARRANTY ANYMORE. THESES ISSUES ARE : * TWO DOORS HANDLES 1042845-00-B (ONE I PAID FOR BEING REPAIRED 60.83) ONE ACTUALLY BROKEN SO RIGHT FRONT DOOR CAN'T BE OPENED FROM OUTSIDE. NEARLY ALL CUSTOMERS FROM MODEL S FROM 2012 TO 2015 HAVE THIS PROBLEM FOR DOORS. IN MY CASE TWO TIMES WERE WHEN CHILDS CLOSED THE DOOR FROM OUTSIDE A BIT STRONGER, SO IT CAN HAPPEN ANYTIME YOU CLOSE A MODEL S DOOR FTOM THIS GENERATION. THE PART 1042845-00-A HAS BEEN VERSIONED 1042845-00-B (THE "A" IS LESS RESISTANT). * TWO WINDOWS CAN'T EASILY BE CLOSES (THE TWO ON RIGHT SIDE) EVEN MORE WHEN TEMPRATURE IS MORE THA 20C, ANTI-PINCH SYSTEM DON'T WORK WELL SO THE WINDOW REOPPEN. SO SOMETIMES YOU LET THE CAR WITH WINDOWS OPENED WITH RAIN RISK IF YOU DON'T CHECK IT. IN THIS SECOND CASE, SERVICE CENTER SAYS THIS IS ALSO A KNOWN PROBLEM AND SAY THEY CAN CHANGE WHOLE PART WITH PAYMENT ! * MORE IMPORTANT IS COMPUTER ISSUE WITH EMMC FAILURE WHERE 8GB NAND MEMORY IS GETTING BY THE TIME WITH READ/WRITE ERROR BECAUSE OF USE CYCLES, MAKING SO MANY ISSUES ON COMPUTER : SCREEN HANGS (NNED REBOOT), AUTOPILOT ISSUE, ENTERTAINEMENT MEDIA LOADING OR USE ISSUE, MAPS FOT GPS SLOW OR LOCKED, LONG TIME BEFORE STARTING CAR (MORE THAN 2 MINUTES

INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO ILLUMINATE PROPERLY. AN ERROR MESSAGE WAS DISPLAYED AND INDICATED THAT THE CENTER DISPLAY WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 264-6896) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

HEAD AND TAIL LIGHTS TURNED OFF WHILE DRIVING ON HIGHWAY AND WOULD NOT TURN BACK ON. NEITHER HIGH NOR LOW BEAMS WOULD ENGAGE! A DRIVER BEHIND ME SAW WHAT HAPPENED AND TURNED ON HIS HIGH BEAMS TO GUIDE ME APPROX 1 MILE TO A SAFE STOPPING PLACE. ONCE STOPPED, I EXPERIMENTED: HAZARD LIGHTS WOULD TURN ON. NO OTHER LIGHTS TURNED ON. I REBOOTED BOTH THE "MCU" (CENTRAL 15" SCREEN) AND "IC" (INSTRUMENT CLUSTER) PER EARLIER INSTRUCTIONS FROM TESLA IN CASE OF AUTOMATION FAILURE IN THE CAR. THE MCU TOOK AN EXTREMELY LONG TIME TO RESTART AND DISPLAYED SCREEN CORRUPTION, PROBLEMS WHICH IN THE PAST HAD LED TESLA TO REPLACE THAT COMPONENT OF THIS VEHICLE UNDER WARRANTY. WHEN THE MCU DID START UP, THE INSTRUMENT CLUSTER DISPLAYED "DRIVER ASSISTANCE FEATURES DISABLED". I ATTEMPTED TO USE TESLA'S VOICE-ACTIVATED "REPORT" FUNCTION TO GET HELP FROM TESLA, BUT THIS RESULTED IN A MESSAGE STATING THAT "THE MICROPHONE IS BEING CALIBRATED". THIS ENTIRE TIME, THE HEAD AND TAIL LIGHTS REMAINED OFF AND WOULD NOT TURN ON. FINALLY I USED THE MCU TO ACCESS THE LIGHTING SETTINGS OF THE CAR. I OBSERVED THAT THE "EXTERIOR LIGHTS" SETTING DISPLAYED "AUTO". HOWEVER, IT WAS 6:40PM AND ALMOST COMPLETELY DARK AND THE LIGHTS HAD BEEN ON PREVIOUS TO SUDDENLY TURNING OFF. ALSO, WITH THE "AUTO" SETTING, THE HIGH BEAMS SHOULD STILL ENGAGE WHEN PULLING THE LEFT STALK - BUT THIS DID NOT WORK. I NEXT USED THIS SAME SCREEN TO TURN ON THE FRONT FOG LIGHTS. THIS WORKED! I THEN TURNED OFF THE FOG LIGHTS, CHANGED THE "EXTERIOR

TOUCHSCREEN FAILED. TESLA HAS ORDERED A REPLACE PART. I AM NOT USING TESLA UNTIL REPAIRED. FROM DOWN DATE TO REPAIR TIME-ABOUT ONE MONTH0

MY CENTER SCREEN THAT CONTROLS THE VEHICLE FUNCTIONS SUCH AS AIR CONDITIONING, ALL VEHICLE SETTINGS, MAP, CRUISE CONTROL, VEHICLE COLLISION SENSORS, LDER, ETC ARE NOT FUNCTIONING BECAUSE THE MCU UNIT FAILED. THE EMMC CHIP INSIDE MCU FAILED WHEN THE VEHICLE WAS DOWNLOADING A UPDATE SENT FROM TESLA OVER THE AIR. THE CAR DOESNT WANT TO TURN ON HALF THE TIME AND VEHICLE DRIVEABILITY AND FUNCTIONS ARE VERY LIMITED. TESLA HASNT RESPONDED TO MY COMPLAINTS AND MY ISSUE. THE CAR WAS IN MY DRIVEWAY AND DOWNLOADING WHEN THE SCREEN QENT BLACK AND NEVWR TURNED BACK ON. I TOOK IT TO A TESLA 3RD PARTY SHOP AND THEY ADVISED ME TO KEEP CALLING TESLA TO NOTIFY THEM OF FAULTY MCU AND EMMC UNIT. THE DANGER IS THAT THE VEHICLE COLLISION AND SAFETY FEATURES ARE DISABLED AND ITS DNGEROUS DRIVING ON ROADS.

AT 30,500 MILES A SERIES OF FAILURES OCCURRED WHILE I WAS DRIVING TO SAN DIEGO ON THE FREEWAY. THE CENTER ENTERTAINMENT SCREEN FLICKER AND THEN TURN OFF ENTIRELY. I WAS ON AUTOPILOT MODE AT THE TIME AND IT TURNED OFF WITHOUT WARNING. FORTUNATELY, I HAD MY HANDS ON THE WHEEL AND WAS PREPARED TO TAKE OVER DRIVING WHEN THE SYSTEM FAILED. AT THE SAME TIME, WHEN THE CENTER DISPLAY TURNED OFF, I LOST FUNCTIONALITY OF ALL CONTROLS OF THE CAR THAT REQUIRED ACCESS TO THIS DISPLAY (VENTILATION, SUSPENSION, SOUND SYSTEM, REAR VIEW CAMERA, SUSPENSION SETTINGS, AUTOPILOT...). AT THE SAME TIME, MULTIPLE FAILURE MESSAGES APPEARED ON MY MAIN INSTRUMENT CLUSTER REGARDING INABILITY TO CHARGE, AND SYSTEM FAILURES. THIS WAS ALL PRECEDED BY LONGER AND LONGER TIMES FOR THE CAR TO BOOT UP AND BE ABLE TO BE DRIVEN. AT THE END, THE CAR WOULDN'T BOOT UP AND WAS DISABLED. I WAS FORCED TO HAVE IT TOWED TO A MY MECHANIC WHERE IT WAS DIAGNOSED AS A FAULTY MCU COMPUTER, WHICH I PAID TO HAVE IT REPLACED.

THE COMPUTER (MCU 1 UNIT) FAILED 8 TIMES AND 4 TIMES TAKEN TO THE TESLA SERVICE CENTER LAKE DESTINY DRIVE IN ORLANDO. TESLA NOT REPAIRED PROBLEM. NO NAVIGATION OR SELF DRIVE. THIS PROBLEM OCCURS AT ALL TIMES. (STANDING STILL OR MOVING.)

MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME FOR A SAFETY RECALL AT TESLA'S EXPENSE, $2500 TO REPLACE A KNOWN ISSUE SEEMS RIDICULOUS TO PUT ON A CONSUMER. ELON, TIME TO STEP TO THE PLATE BUD OR THIS IS THE LAST TESLA I WILL EVER OWN.

MCU SHUTS DOWN WHILE GOING DOWN THE ROAD. YOU LOSE DEFROST AND OTHER MAJOR FACTORS THAT EFFECT SAFETY. CANNOT NAME A PARTICULAR DAY BUT TESLA HAS THIS INFORMATION. I TEXT THE TECH ON 09/03/2020 HE TOLD ME IT IS A COMMON PROBLEM. IF IT HAPPENS IN WINTER, I WILL WRECK IF I CANNOT SEE.

MCU UNIT WONT TURN ON. THIS UNIT CONTROLS HVAC / SAFETY FEATURES SUCH AS CHILD LOCKS / SUNROOF / AND MOST IMPORTANTLY TURN SIGNALS. THE CAR TURNS ON BUT THE SCREEN STAYS OFF. I THINK THIS HAS TO DO WITH ITS MEMORY, I HAD A SMILIAR ISSUE ABOUT 2 MONTHS AGO WHERE AN UPDATE CAUSED THE CAR TO REBOOT REPEATEDLY UNTIL SOMEONE AT TESLA INSTALLED A REMOTE UPDATE AND REBOOTED THE CAR.

THE MEDIA CONTROL UNIT WENT DARK ON 9/4/2020. VEHICLE WAS STATIONARY. THE VEHICLE WAS PURCHASED NEW AND TOOK DELIVERY 12/24/2015. VEHICLE HAS 54473 MILES CURRENTLY. THERE SHOULD BE A RECALL. HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.AUTOWEEK.COM/NEWS/TECHNOLOGY/AMP32998329/NHTSA-INVESTIGATING-TESLA-MODEL-S-TOUCHSCREEN-MEDIA-CONTROL-UNIT/

HAVE AN ISSUE WITH THE CENTRAL TOUCH SCREEN PANEL GOING BLANK. THE EMBEDDED MULTI-MEDIA-CARD MEMORY (EMMC) IN THE MCU INS LIKELY THE ISSUE. THIS IS CAUSING THE CENTRAL TOUCH SCREEN PANEL (THAT CONTROLS AIR BAGS, NAVIGATION, MUSIC, HEATING ETC..). THIS SCREEN HAS BEEN CAUSING A PROBLEM FOR MANY MONTHS. WE GOT A 'TEMPORARY FIX' BY A RESET THAT COST 100S OF DOLLARS - BUT IT WENT BLANK AGAIN. THIS IS A DESIGN FLAW THAT HAS NOTHING TO DO WITH HOW WE DRIVE THE CAR - IT HAS GOT FIXED IN THE 2018 AND LATER MODEL S MODELS - BUT IT LOOKS LIKE IT IS A SYSTEMATIC ISSUE IN MANY CARS PRIOR TO THAT.

RE INVESTIGATION PE 20-010, MCU HAS FAILED AND LOSS OF REAR VIEW CAMERA DISPLAY IS A RESULT. REACHED OUT TO TESLA APPROXIMATELY ONE MONTH AGO AS THE MCU WAS BEGINNING TO FAIL. KNEW IT WOULD TAKE APPROXIMATELY ONE MONTH TO GET AN APPOINTMENT/PARTS. TESLA REFUSED (VIA EMAIL) TO REPLACE UNDER WARRANTY UNTIL MCU WAS IN COMPLETE FAILURE. UNIT COMPLETELY FAILED ON 9/8/2020. MADE APPOINTMENT FOR REPLACEMENT; FIRST AVAILABLE APPOINTMENT WAS 9/30/2020.

CENTER 11 INCH SCREEN GOING FUZZY, CONSTANTLY NEEDS TO REBOOT COMPUTER TO GET NORMAL SCREEN...OCCURRING 2-3 TIMES A DAY, CAN OCCUR STATIONARY OR IN MOTION

CENTER SCREEN (MCU) WENT OUT , LOSE ALL SAFETY FEATURES BECAUSE THE SCREEN IS ALL BLACK

MEC FAILURE ON CENTRAL PANEL....CONSOLE IS ALL BLACK AND MINIMAL FUNCTION ON DRIVE DISPLAY...NO AC/HEAT.... CAUSE NO HORN NO DISPLAY NO CAMERA NO AUDIO.NO AC NO TURN SIGNALS. WHILE DRIVING NO CONTROLS ACCESS TO THE CAR..NO CENTER DISPLAY NO AIRBAG AND AIRBAG ERROR...NO APP ACCESS EITHER AND CAR COULD NOT REBOOT EITHER...AND STRANGE CHARGING SOUND IN FRONT BATTERY

TOUCH SCREEN FAILS TO OPERATE. DIRECTIONAL SIGNAL LIGHTS ARE INOPERABLE. CAR IS UNSAFE TO DRIVE. PROBLEM WAS SUSPECTED 2 MONTHS AGO AND PART HAS BEEN BACK ORDERED SINCE THEN.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE ELECTRONIC SYSTEM FAILED CAUSING THE TURN SIGNALS AND THE NAVIGATION SYSTEM TO NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER (TESLA 10250 SANTA MONICA BLVD STE 1340, LOS ANGELES, CA 90067 (310) 553-5767). THE DEALER AFTER A MONTH TOOK THE VEHICLE IN AND PERFORMED A SOFTWARE FIX ON THE ELECTRICAL SYSTEM. THEY DID NOT REPLACE THE MCU UNIT AS THEY ORIGINALLY DIAGNOSED. THE FAILURE HOWEVER RECURRED WITH THE TURN SIGNALS STILL FLASHING ON AND OFF AND THE INSTRUMENT PANEL INCLUDING THE NAVIGATIONAL SYSTEM ALSO NOT WORKING CONSISTENTLY. THE CONTACT HAD NOT BEEN ABLE TO RESCHEDULE AN APPOINTMENT ONLINE WITH THE DEALER. THE FAILURE MILEAGE WAS 37,000.*DT *JS

TESLA MCU1 EMMC FAILURE. MY MCU WENT OUT IN JULY. THE TESLA BURBANK SERVICE CENTER KNEW THIS, EVEN HAD THE MCU ON ORDER, BUT ONCE I TOOK MY CAR IN, SAID A FACTORY RESET WAS ALL I NEEDED. A MONTH LATER, PROBLEMS HAPPENED AGAIN. BLANK TOUCHSCREEN, BLINKERS DON'T WORK, AND AC GOES OFF AND ON - IN THE MIDDLE OF A HEATWAVE!!! I TRIED CALLED THE BURBANK SERVICE CENTER, LEFT A MESSAGE, OF COURSE NO ONE CALLED BACK. I SET UP ANOTHER APPOINTMENT THE ONLY WAY TESLA ALLOWS, ON THE APP, NO WAY TO TALK TO A HUMAN. THEY SAID A MOBILE TECH WOULD COME TO MY HOUSE IN A BOUT A WEEK. (BASED ON WHAT BURBANK SC TOLD ME, I KNEW A MOBILE TECH COULDN'T FIX THIS; BUT THE APP DIDN'T ALLOW ME TO SPECIFY THIS). THE DAY BEFORE THE APPOINTMENT, THEY FINALLY READ MY NOTES. SHOCKER, IT ISN'T SOMETHING A MOBILE TECH CAN FIX. SO COME TO VAN NUYS SERVICE CENTER, A WEEK AWAY, ON 9/1/20. NOW (08/27/20) I'M BEING TOLD, VIA TEXT THAT NO ONE RESPONDS TO, THAT IT'S BEEN DELAYED TO 9/8/20. MEANWHILE I'M HAVING TO DRIVE A CAR THAT ISN'T SAFE, ESPECIALLY IN THE MIDDLE OF A HEATWAVE WITHOUT WORKING/DEPENDABLE AC.

THE CENTER SCREEN OF MY TESLA STOPPED WORKING WHEN I STARTED THE CAR ONE DAY (CAR WAS PARKED), RESULTING IN A LOSS OF THE BACKUP CAMERA AND ACCESS TO MANY DRIVER SETTINGS, SUCH AS REGENERATIVE BRAKING, AUTOMATIC LIGHTS, ETC. REBOOTING THE UNIT DID NOT HELP, AND THE CAR WOULD NOT SHUT OFF ONCE THE ISSUE OCCURRED.

MCU ON TESLA CRASHED AGAIN. LAST YEAR IT WAS REPLACED, AND THIS YEAR CRASHED AGAIN. TESLA KEEPS POSTPONING REPAIR. SAYING THEY ARE TOO BUSY. WITH THE MCU CRASHED, TURN SIGNAL DOES NOT WORK AND MAKES CAR NOT DRIVEABLE. I UNDERSTAND YOU ALL ARE INVESTIGATING THIS ISSUE? THE DATE IDENTIFIED BELOW IS THE SECOND TIME. THIS HAPPENED LAST YEAR AS WELL.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THE MEDIA CONTROL UNIT WAS NOT OPERATING PROPERLY AND THE SCREEN WAS INOPERABLE. THE CONTACT CALLED THE LOCAL DEALER TESLA LOCATED AT 5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, 561-232-8984, WHO SENT A TECHNICIAN TO HIS RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 51,000.

ON 7/2/20, CENTER CONSOLE STOPPED WORKING WHEN STARTED UP. THIS AFFECTS/CONTROLS CLIMATE CONTROL, BACK UP CAMERA, BLINKERS, AND MAPS. CAR IS ABLE TO DRIVE, BRAKE, AND STEER. INABILITY TO USE BLINKERS IS HAZARDOUS. I BELIEVE IT IS A KNOWN PROBLEM WITH THE MCU CHIP. MANY TESLAS ARE HAVING PROBLEMS WITH THIS CHIP 4-5 YEARS INTO OWNERSHIP. SERVICE CENTER STATES THERE IS A LONG BACK ORDER, ESSENTIALLY MAKING IT SO THAT THE BEST-CASE SCENARIO IS I AM WITHOUT MY CAR FOR 8 WEEKS AS IT IS UNSAFE TO DRIVE.

CAR WAS CHARGING AT THE KNOXVILLE SUPERCHARGER. I COULDN'T CONNECT FROM RESTAURANT WITH MY APP TO SEE IF IT WAS COMPLETELY CHARGED. WHEN I GOT TO CAR TOUCHSCREEN WAS BLACK, WOULDN'T COME BACK WITH SOFT OR HARD RESETS, APP WAS LOCKED UP, NO NAVIGATION, NO MUSIC, ALL SCREEN AND APP ABILITIES GONE, TURN SIGNALS DIDN'T WORK, AC WASN'T WORKING. TESLA SERVICE CENTER HAS DIAGNOSED MCU 1 FAILED. THEY WERE ABLE TO REVIVE IT IN THE APPOINTMENT ALTHOUGH SOME APPLICATIONS SLUGGISH. A DAUGHTER BOARD HAS BEEN ORDERED TO FIX IT WHICH I WILL PAY FOR, APPOINTMENT FOR THAT COMING UP AUGUST 28, 2020.

MCU1 WENT OUT WITH 41000 MILES

MCU FAILURE, WHEN BACKING UP THE REAR CAMERA DOES NOT TURN ON, CENTER SCREEN CONSOLE HAS GONE BLACK AND WILL NOT REBOOT DESPITE MULTIPLE ATTEMPTS TO DO SO. SEEMS LIKE A MCU FAILURE. CAR IS ESSENTIALLY VERY HARD TO DRIVE - HARD TO BACK UP - REAR CAMERA IS NOT FUNCTIONING, HAS BECOME A SAFETY PROBLEM. HAS BEEN INTERMITTENT OVER LAST FEW WEEKS, NOW PERMANENT.

THERE IS A KNOWN PROBLEM WITH MCU VERSION 1 IN MODELS BEFORE 2018 THAT CAN CAUSE TOTAL ELECTRICAL FAILURE, MY CAR LOST ITS ABILITY TO USE TURN SIGNAL AND CONTROL OF ALL OTHER ELECTRICAL EQUIPMENT.. THEY NEED TO ISSUE A RECALL ON THIS. THIS IS A WELL KNOWN ISSUE AND TESLA NEEDS TO STEP UP TO PLATE AND FIX THE PROBLEM. THIS CAN CAUSE BOTH UNJUST EXPENSE FOR OWNERS NOT TO MENTION HAVE SAFETY RAMIFICATIONS.

MONITOR FAILURE. WITH LOST OF NAVIGATION, AIR CONDITIONING ETC.WHILE STATIONARY. HAPPENED 2018. REPLACED MONITOR AND I WAS CHARGED 2000 DOLLARS.

THE DRIVER'S DISPLAY PANEL WHICH DISPLAY THE SPEED AND OTHER IMPORTANT INFORMATION ABOUT THE STATE OF THE VEHICLE IS BUBBLING AND MAKING IT DIFFICULT TO READ THE CURRENT SPEED. THIS IS A COMMON PROBLEM WITH THIS MODEL ACCORDING TO THE OWNERS FORUM. EVEN THOUGH THIS IS A COMMON SAFETY PROBLEM, TELSA HAS NOT ISSUED A RECALL FOR THIS PROBLEM.

THE MEDIA CONTROL UNIT ON THE CAR FAILED AND NEEDS TO BE REPLACED. IN ADDITION TO ALL CONTROLS OPERATED BY THE TOUCH SCREEN, INCLUDING THE BACK-UP CAMERA, THE CAR'S BLINKERS DO NOT WORK.

ISSUE WITH THE MCU1 OR INFOTAINMENT SYSTEM FAILING. THIS RESULTED IN AN UNSAFE CONDITION WHILE USING AUTO PILOT THE SYSTEM FROZE AND SHUT DOWN DURING THE OPERATION OF THE VEHICLE. THE AI CAMERAS, RADARS, TRIP ROUTING ARE ALL CONTROLLED BY THIS INFOTAINMENT SYSTEM AND ALL OF THEM SHUT DOWN AT ONCE WHILE THE VEHICLE WAS MOVING. THIS COULD HAVE EASILY RESULTED IN AN ACCIDENT AS FEATURES LIKE ASSISTED LANE CHANGE, COLLISION ASSISTANCE, SUMMON, AUTO CAR DISTANCE, AUTO PILOT 1.0, STOP SIGN AND STOP LIGHT SENSING ALL RELY ON THIS COMPUTER WHICH IMMEDIATELY STOPPED WITHOUT WARNING. ALSO, ALL VIDEO PROVIDED FOR THE BACK UP CAMERA NOW NO LONGER WORKS OR COLLISION DETECTION FROM THE RADARS WHILE BACK UP COMPLETELY STOPPED WHICH IS A SAFETY ISSUE WHEN PULLING OUT. WHEN ASKED THE DEALERSHIP TRIED TO UP SELL ME INTO THE NEXT MCU FOR 2500 DOLLARS TO FIX THIS 'KNOWN' SAFETY ISSUE. THIS ALLEGEDLY HAPPENS BECAUSE OF THE MASSIVE CROWD ERROR LOGGING THAT TESLA USES IN ITS FLASH MEMORY (WHICH CAN ONLY BE OVER WRITTEN SO MANY TIMES) TO BETTER ITS PRODUCTS BUT THE USER IS UNABLE TO SHUT THE LOGGING OFF. THIS FORCES AN EVENTUAL INDEFINITE FAILURE. THE INDIVIDUAL USER HAD AND STILL DOESN'T HAVE THE ABILITY TO SHUT THIS OFF. TESLA IS FORCING ITS USERS TO PAY FOR AN UPGRADE AFTER THE MEMORY BURNS OUT BECAUSE OF A DATA COLLECTION EFFORT THAT IS COMPANY IMPOSES AND BY CONSEQUENCE ROBBING ITS USERS OF IMPORTANT SAFETY FEATURES IN THE MEAN TIME. WHEN THIS IS COMBINED WITH REAL AI THAT THE USER NEEDS TO DRI

WHILE BACKING OUT OF THE GARAGE ON A LEVEL SURFACE WE HEARD A LOUD POP. UNSURE WHAT THE NOISE WAS I DID A WALK AROUND THE CAR BUT DID NOT SEE ANYTHING UNUSUAL. WE DROVE THE CAR TO THE MOUNTAINS AT SPEEDS UP TO 55MPH. AS WE STARTED TO DRIVE HOME WE HEARD MORE SOUNDS LIKE SOMETHING WAS LOOSE IN THE SUSPENSION. WE CALLED TESLA EMERGENCY ROAD SERVICE AND ASKED IF THERE WAS A HISTORY WITH SUSPENSION ISSUES. WE ALSO ASKED IF IT WAS SAFE TO DRIVE HOME. THE TECH SAID THERE WAS NO SERVICE BULLETIN ON THE SUSPENSION. HE WAS UNSURE IF IT WAS SAFE TO DRIVE. WE DID DRIVE THE VEHICLE SOME DISTANCE OUT OF THE MOUNTAINS WITHOUT INCIDENT. WE STOPPED TO VISIT A RESTAURANT AND WE HEARD FURTHER SOUNDS FROM THE SUSPENSION ON THE DRIVER'S SIDE OF THE VEHICLE. INSPECTION SHOWED THAT THE LEFT FRONT DRIVERS WHEEL HAD MOVED BACK OUT OF CENTER IN THE WHEEL WELL AND HAD RUBBED THE WHEEL WELL LINER. FROM THIS POINT THE VEHICLE WAS TOWED TO THE TESLA SERVICE CENTER. WE LATER LEARNED FROM AN INTERNET SEARCH THAT EVEN AT LOW SPEEDS WITHOUT ANY SHOCK TO THE SUSPENSION, TESLA MODEL S CONTROL ARM/FORE LINK ASSEMBLIES FAILED IN 2015 VEHICLES. THIS IS A DANGEROUS SITUATION AND COULD BE CATASTROPHIC IF THE FAILURE OCCURRED AT HIGH SPEED. WE SHOULD HAVE BEEN INFORMED THAT THERE WAS A HISTORY OF FAILURES AND IT WAS NOT SAFE TO DRIVE. WE FEEL THAT BOTH THE FRONT AND REAR SUSPENSION OF THE 2015 ARE PRONE TO FAILURE AND SHOULD BE RECALLED FOR SAFETY REASONS. ALTHOUGH THE TESLA IS ALMOST 5 YEARS OLD THE VEHICLE HAS JUS

WHILE STATIONARY, MIDDLE TOUCH PANEL (MCU) ON MY 2015 TESLA MODEL S 85 (~60,000 MILES) STARTED FREEZING UP BETWEEN VEHICLE CONTROLS (LOWER LEFT 'CAR' ICON) AND GARBLING SCREEN WHEN TRYING TO SWITCH BETWEEN THEM, A COUPLE OF DAYS AGO. I NOTICED FIRST SYMPTOMS ABOUT A WEEK AGO WHEN PERCENT CHARGED ON THE MIDDLE TOUCH PANEL DIDN'T UPDATE TOGETHER WITH THE INSTRUMENT PANEL WHILE SUPERCHARGING. NOW I HAVE TO SCROLL-WHEEL-RESET MY CAR TWICE A DAY: BEFORE DRIVING TO WORK (IT'S FROZEN IN THE MORNING) AND AGAIN BEFORE DRIVING HOME FROM WORK (FROZEN AGAIN IN THE AFTERNOON). AN ADDITIONAL SYMPTOM MANIFESTED ITSELF TODAY: MY REARVIEW CAMERA STARTED GETTING A NASTY 'GRAY VEIL' OVER IT SO YOU CAN'T SEE ANYTHING; IT SEEMS TO KEEP APPEARING AND DISAPPEARING.

RANDOM FAILURE INCLUDING LOSS OF CONTROLS USING MCU1. FREQUENT RE-SETTING / RE-BOOTING REQUIRED TO OPERATE THE VEHICLE USING MCU 1 CONTROLS.

COMPLETE FAILURE OF MCU WHEN STARTING THE CAR AFTER ONLY 31K MILES, CAUSING BLACKOUT OF AL SCREENS, DRIVER INFORMATION, CONTROLS, ETC. TESLA HAD ME DRIVE IT TO THE SERVICE CENTER IN THAT CONDITION AND CHARGED $1,462 TO REPLACE WITHOUT ANY INDICATION THAT IT IS A KNOWN DESIGN PROBLEM. (NOTE INCIDENT DATE IS APPROXIMATE.)

THE MEDIA CONTROL UNIT (MCU) TOUCHSCREEN FAILED (COMPLETELY DARK/NON-OPERABLE) AND GREATLY REDUCED MY REAR VISIBILITY WHEN PUTTING THE CAR IN REVERSE GIVEN THE LOSS OF THE REAR CAMERA DISPLAY. THIS OCCURRED UPON LEAVING WORK AND GETTING INTO MY PARKED CAR.

THE MAIN CENTER SCREEN COMPUTER BEGAN DEGRADING IN PERFORMANCE OVER TIME (CAUSING MORE DRIVER ATTENTION TO BE DIVERTED AWAY FROM DRIVING TO DEAL WITH FUNCTIONS IT CONTROLS, AS IT WAS LAGGY AND NOT VERY RESPONSIVE). THEN, ONE DAY, I GOT INTO THE CAR TO GO SOMEWHERE AND WASN'T ABLE TO BOOT THE MAIN COMPUTER/SCREEN AT ALL. IN ADDITION TO EVERYTHING IT CONTROLS NO LONGER BEING ACCESSIBLE OR WORKING (E.G. CLIMATE CONTROL, MANUAL HEADLIGHTS, DOME LIGHTS, ANTI-THEFT ALARM, POWER STEERING STRENGTH, SUSPENSION HEIGHT, ETC.), I ALSO FOUND THAT I NO LONGER HAD WORKING TURN SIGNALS AND HAD TO USE OUT-THE-WINDOW HAND SIGNALS WHEN I DROVE TO THE SERVICE CENTER FOR REPAIR.

MCU FAILURE INCLUDING BLACK SCREEN. NO TOUCH SCREEN, CLIMATE CONTROLS DOES NOT WORK, TURN SIGNAL NOT WORKING. CAN NOT CONTROL HEAD LIGHTS. CHARGING NOT RESPONDING. NAVIGATION NOT WORKING. BACK UP CAMERA NOT WORKING.

THE TESLA'S LARGE SCREEN QUIT WORKING. THESE ARE CONTROLS THAT POWER OFF THE VEHICLE, TURN THE DEFROSTERS OFF AND ON ALONG WITH THE CLIMATE CONTROL. CONTROL STEERING MODES. CONTROL BACK UP CAMERA, CONTROL LIGHTS. FROM THE READING I HAVE DONE IT IS CALLED THE MCU. IT PARTIALLY WENT OUT WHILE I WAS DRIVING, IT CAME BACK ON AND THEN IT DIED WHILE I WAS WORKING AND I FOUND OUT ABOUT IT WHEN I STARTED THE CAR AFTER WORK.