2014 Tesla Model S complaints

BROKEN FRONT COIL SPRINGS OCCURRED WHILE VEHICLE WAS SITTING IN THE DRIVEWAY. IT APPEARS THE DRIVER AND PASSENGER SIDE FAILED AT THE SAME TIME. TIRE CAME IN CONTACT WITH WHEEL LINER. NO PREVIOUS INDICATION OF A PROBLEM BEFORE FAILURE STEERING UNIVERSAL JOINT WENT OVER TIME WHERE THE STEERING WHEEL WOULD HAVE TO BE TURNED WITH FORCE WHEN COMING OUT OF A TURN.

I WAS BACKING OUT OF A PARKING SPACE AND THE CONTROL ARM COMPLETELY SHEERED OFF OF MY FRONT, DRIVER SIDE SUSPENSION. MY WHEEL WENT INTO THE WHEEL WELL. I WAS SO WORRIED THAT IT COULD HAVE HAPPENED WHILE I WAS ON THE HIGHWAY.

SUSPECT MMC CHIP IS FAILING. HAVING INTERMITTENT BLACK SCREEN AND REBOOTING WITH LOSS OF REAR CAMERA FUNCTION ALSO LOSS OF CLIMATE CONTROL. CONTACTED TESLA WHO STATED MY SYMPTOMS DO NOT WARRANT REPLACEMENT OR REPAIR. THE BLACK SCREEN AND REBOOTING OCCURS WHEN STATIONARY AND ALSO WHILE DRIVING. ALSO LOSING BLUETOOTH CONNECTIVITY, AND MAP FUNCTION VERY SLOW TO LOAD. NAVIGATION SOMETIMES WILL NOT CALCULATE ROUTE.

MY VEHICLE HAS LESS THAN 60K MILES ON IT. AFTER AN UNRELATED SERVICE INCIDENT, TESLA INFORMED ME THAT I NEED TO REPLACE MY FRONT SUSPENSION DUE TO "WEAR AND TEAR" AND THAT IT IS NOT COVERED UNDER STANDARD WARRANTY, EVEN THOUGH IT IS A SAFETY ISSUE. NO ISSUES WITH MY REAR SUSPENSION. THIS ISSUE WAS FOUND WHEN I WAS PULLING OUT OF THE PARKING SPOT AT LESS THAN 5MPH AT THE TESLA SERVICE CENTER. MULTIPLE EXPERTS HAVE CONFIRMED THAT 60K IS TOO SOON FOR A SUSPENSION TO FAIL AND THAT THIS IS THE SIGN OF A MANUFACTURER ISSUE. THERE ARE MANY SIMILAR CASES LOGGED ONLINE BY OTHER MODEL S OWNERS, WHERE TESLA SUMMARILY RULED THAT THE FAILED SUSPENSIONS WERE BECAUSE OF NORMAL WEAR AND TEAR. TESLA IS CHARGING $2,143.30 FOR THIS REPAIR, ALTHOUGH MY VEHICLE IS FULLY UNDER WARRANTY.

MY MAIN SCREEN WENT BLACK, AND I CAN NO LONGER USE THE BACK UP CAMERA, TEMPERATURE CONTROL, CHARGING LEVELS, AND THE 12 V BATTERY IS NOW STATING A FAULT. THIS IS SIMILAR TO OTHER MULTIPLE COMPLAINTS UNDER ACTION NUMBER PE20010.

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT'S WIFE WAS DRIVING ON THE HIGHWAY WHEN THE MEDIA CONTROL UNIT DISPLAY WENT BLANK. THE VEHICLE WAS PULLED OVER TO SIDE OF THE ROADWAY. THE CONTACT WENT TO THE SCENE, RETRIEVED THE VEHICLE, AND DROVE TO THE RESIDENCE. THE DISPLAY SCREEN INDEPENDENTLY RETURNED TO NORMAL OPERATION. THE CONTACT CALLED TESLA (135 US HIGHWAY 22, SPRINGFIELD, NJ 07081, (973) 921-0925) AND THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED. AFTER A WEEK OF TESTING, THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED AT A COST OF $3,500. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

FRONT SWAY BAR LINK FAULTY, RATTLING NOISE

RIGHT FRONT UPPER CONTROL ARM OF SUSPENSION FOUND TO BE FAULTY, DURING INSPECTION FOR RATTLING NOISE. SAME CAR RECALLED IN CHINA FOR THIS ISSUE

HERE IS A 2014 TESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/34094495?ROWNUMBER=64 IT HAS DONE NEARLY 100,000 MILES AND THE OWNER PROBABLY THOUGHT THAT NOTHING COULD POSSIBLY GO WRO.... BUT IT DID. THE FRONT WHEEL IS JAMMED BACK IN THE WELL AND RUBBING AGAINST THE BODYWORK. THIS IS A SURE SIGN OF A BUSTED LOWER FORELINK. ANY OF YOU FOLKS AT NHTSA INTERESTED IN THIS? SHOULD I REPORT IT TO THE VEHICLE SAFETY AUTHORITIES IN CHINA INSTEAD? HAVE A NICE RELAXING DAY. YOUR FRIEND KEEF

17 INCH SCREEN IS LEAKING LIQUID CRYSTAL WHICH IS REAL STICKY AND MUST BE WIPED OFF EVERY DAY, CAR WAS AT HOME AND PARKED INSIDE. I HAVE SOME NOTES FROM TESLA AND A QUOTE OF $805.00 TO REPAIR IT. THEY ALSO SAID I AM NOT THE FIRST PERSON THAT THIS HAS HAPPENED TO!!!

TESLA CPU FAILURE IS CAUSING CAR TO HAVE ISSUES. BLUETOOTH WILL NOT CONNECT, CAR WILL NOT UNLOCK, LIGHTS DO NOT WORK- EITHER ARE STUCK ON OR OFF, BLINKERS DO NOT WORK, BACK UP CAMERA DOES NOT WORK, AIR CONDITIONING IS STUCK ON WHICH DRAINS BATTERY, CANNOT CHARGE THE CAR WHEN IT IS NOT RESPONDING AS CHARGING PORT WILL NOT UNLOCK. CAR HAS ESSENTIALLY TURNED INTO A BRICK WITH <60,000 MILES. VERY DISAPPOINTED IN TESLA. THESE HAPPEN BOTH WHEN VEHICLE IS MOVING AND STATIONARY.

LARGE SCREEN STOPPED RESPONDING, TURN SIGNALS STOPPED WORKING. HAD TO PULL OVER AND REBOOT. NEXT DAY SCREEN SHOWED A LOT OF ARTIFACTS AND I HAD TO REBOOT AGAIN TO REMEDY.

TESLA OTA SOFTWARE UPDATE 2019.16.X CAPPED BATTERY CAPACITY TO 72.8 KWH, PREVIOUSLY 85 KWH, VEHICLE WAS STATIONARY.

TOUCH SCREEN INTERFACE TO MANY CONTROLS DOES NOT POWER UP FOR PAST 3 MONTHS SINCE EARLY JUNE 2020. TURN SIGNAL DOES NOT OPERATE, AIR CONDITIONING CONTROLS NOT AVAILABLE, CAR CHARGE RATE IS DEFAULTED TO 8 AMPS ONLY - THINK THIS PREVENTS ROAD TRIPS AS CHARGING WOULD TAKE FULL DAY TO CHARGE, WAITING FOR REPAIR.FROM TESLA FOR 3 MONTHS AND FINALLY HAVE SCHEDULED REPAIR AFTER MULTIPLE ATTEMPTS TO PUSH THIS.

THE CENTER SCREEN TURNED OFF, AND THE CLIMATE CONTROL SYSTEM, TRACTION CONTROL, STEERING CONTROL, AND MOST OTHERS SYSTEMS COULD NO LONGER BE CHANGED FROM WHAT APPEARS TO BE RANDOM SETTINGS. I BELIEVE THIS IS REFERRED TO AS EITHER THE EMMC OR MCU FAILURE. TESLA'S ROADSIDE ASSISTANCE WOULD NOT TOW THE CAR AND TOLD ME TO DRIVE IT TO THE SERVICE CENTER. THE SERVICE CENTER SAYS THE REPAIR IS NOT COVERED BY THE 8 YEAR UNLIMITED MILE WARRANTY BECAUSE THE DRIVE TRAIN IS NOT AFFECTED HOWEVER YOU CANNOT CONTROL THE DRIVE TRAIN OR SUSPENSION SYSTEM WITHOUT THE CENTER SCREEN. TESLA WANTS $1400 TO REPLACE THE MCU WITH ONE THEY ADMIT WILL EVENTUALLY FAIL.

REPEAT FAILURES OF THE CENTER CONSOLE SCREEN AND COMPLETE REPLACEMENT OF THE INSTRUMENT PANEL. CENTER CONSOLE SCREEN HAS HAD ISSUES SINCE PURCHASE WITH GOING TO BLACK SCREEN AND REBOOTING. NOW THE SCREEN WILL NOT REBOOT AND ALL SAFETY AND CONVIENIENCE FEATURES ARE DISABLED. NO REAR VIEW CAMERA, SIDE AND BACK DETECTION CAMERAS, AC, STEREO, HEADLIGHT, BRAKING FUNCTION CONTROLS, I HAVE A CALL INTO TESLA, BUT NO RESPONSE SO FAR. I AM AFRAID THAT I WILL NOT BE ABLE TO CHARGE THE CAR, THIS HAS HAPPENED TO MANY OWNERS. THIS IS A KNOWN ISSUE AND TESLA REFUSES TO RECALL. I WILL PROBABLY NEED TO REPLACE THE MCU AT A COST OF $2500.00, THIS ON TOP OF REPLACING A DEFECTIVE INSTRUMENT PANEL (IT DELAMINATED) AT A COST OF $750.00 (IT WAS $1500.00, TESLA REDUCED TO $750.00 AND DEMANDED THAT I SAY THAT I WAS FULLY SATISFIED WITH THE REPAIR PRIOR TO THE WORK OR THEY WOULD NOT REDUCE THE FEE). MY VEHICLE IS OUT OF WARRANTY BY LESS THAN 7K MILES. THE INSTURUMENT PANEL WAS AT LESS THAN 500 MILES OUT OF WARRANTY. THE REBOOTING OF THE CENTER CONSOLE SCREEN HAPPENS WHEN DRIVING AND HAS BEEN OCCURING SINCE PURCHASE. TESLA STATED IT WAS A NEED TO RESET BECAUSE THE CAR WAS PROCESSING TOO MUCH DATA. THEY WOULD TELL ME TO ERASE ALL NAVIGATION DATA, CLEAR ALLT HE INTERNET HISTORY AND SET THE INTERNET TO WWW.GOOGLE.COM. ANNOYING, DANGEROUS AND INEFFECTIVE. PLEASE DO SOMETHING ABOUT THIS!!! I KNOW YOU HAVE RECEIVED EXTENSIVE COMPLAINTS OVER THE COURSE OF YEARS. I HAVE ATTACHED A PHOTO OF THE INSTUMENT PANEL

THE BATTERY TOOK A HUGE 10% DROP WHICH SEEMED TO BE ACROSS ALL SIMILAR MODELS TO PREVENT FIRES FROM OCCURRING. I BELIEVE THIS SHOULD HAVE BEEN A RECALL INSTEAD OF LIMITING THE BATTERY AND THE LAST TIME THIS CAR WAS IN FOR SERVICE, TESLA WAS NOT ABLE TO UPDATE THE FIRMWARE FURTHER FOR ANY ADDITIONAL LIMITATIONS THAT MIGHT BE PREVENTING FIRES.

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT THE MONITOR FOR THE BACK-UP CAMERA WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE THE DEALER TESLA (28721 CANWOOD STREET, BLDG-A, AGOURA HILLS, CA 91301, 816-540-4729 AND WAS INFORMED THAT THE MCUV1 MODULE WAS DEFECTIVE. THE HARDWARE WAS USED TO UPDATE THE SYSTEM BUT WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

FAILURE OF TOUCHSCREEN. DASHBOARD DISPLAY AT -5 BRIGHTNESS, COULD NOT SEE THE INFORMATION. NO TURN SIGNALS AND NO REVERSE CAMERA. LOSS OF CONTROL TO AIR/HEATING, SUNROOF, MUSIC, GARAGE DOOR CONTROL. TESLA REMOTE DIAGNOSTICS TEAM DETERMINED THE MCU HAD AN INTERNAL FAULT AND WOULD NEED TO BE REPLACED.

TOUCHSCREEN FAILED ENTIRELY. TOUCHSCREEN HAD BEEN NOT OPERATING WELL FOR 5Y OR MORE, BUT COMPANY WOULD NOT TAKE RESPONSIBILITY. COMPANY REPORTED IT WAS DUE TO FIRMWARE OR SOFTWARE, BUT CLEAR THE MCU OR TOUCHSCREEN GRADUALLY LOST MORE AND MORE FUNCTIONALITY. WAS A SAFETY ISSUE WITH REAR CAMERA NOT ENGAGING AND VOICE COMMANDS FOR TRAFFIC OR GPS NOT WORKING, CLIMATE CONTROL ALSO INTERMITTENT. ALL FUNCTIONS WORSENED UNTIL FINAL FAILURE. EXTENDED WARRTANTY WAS NOT OFFERED. COMMUNICATION WAS WEAK AND INTERMITTENT, AND ITS OWN SAFETY ISSUES. NOW, REQUIRED TO PAY ENTIRE REPLACEMENT COST AND WORKING WELL.

THE MCU SCREEN HAS BUBBLES IN IT AND EVERY SO OFTEN JUST GOES BLACK.

THERE IS A KNOWN ISSUE WITH TESLA MEDIA CONTROL UNIT (MCU) DEAD OR WON'T TURN ON DUE TO POOR DESIGN OF THE EMMC MEMORIES. THE UNIT EVENTUALLY DIES ONCE THE MEMORIES ARE FULL AND THE UNIT WON'T TURN ON ANYMORE. SINCE THIS MCU IS THE HEART OF THE TESLA VEHICLE, ALL THE SAFETY FEATURES WILL BE DISABLE LIKE COLLISION SENSORS, HAZARD ALERT/NOTIFICATION, UNLOCK THE DOOR/WINDOWS FROM THE INSIDE, MOST OF THE GAUGES ON THE DASHBOARD ARE DISABLE, EVEN THE LANE TURN SIGNALS ARE DISABLE AND THE BACKUP CAMERA. MY UNIT WENT OUT SINCE MAY 2020, TESLA WILL NOT COVER THE DEFECTED UNIT, IT THEY WILL CHARGE ME OVER $1700 TO REPLACED A REFURBISHED ONE. THIS IS THE 3RD TIME THEY RESCHEDULE MY REPAIR SINCE THEY CLAIM THEY DON'T HAVE ALL THE PARTS IN STOCK. I'VE BEEN DRIVING THE CAR WITH A DEAD MCU FOR ALMOST 3 MONTHS. IT IS VERY UNSAFE WHEN I DRIVE THE DISABLE CAR ON THE ROAD.

THE TOUCHSCREEN WOULD BECOME LESS RESPONSIVE, THE POWER-UP TIME BECOMES LONGER, THE SCREEN WOULD FREEZE AND WOULD HAVE TO BE REBOOTED, OR EVEN TOTAL FAILURE OF THE MCU UNIT AND ONE DAY COMPLETE BLACKOUT OF SCREEN. THIS HAPPENS WHEN ITS STATIONARY AND DRIVING BOTH

RETRACTABLE DOOR HANDLES STOP WORKING, THIS IS A SMALL PIECE BROKEN THAT NEEDS TO REPLACED. I HAVE GOTTEN IT REPLACED TWICE. IT APPEARS TO BE A MANUFACTURE DEFECT

MCU TOUCHSCREEN FAILED. VEHICLE WAS STATIONARY. TURN SIGNALS AND OTHER FUNCTIONS QUIT WORKING.

MY INFOTAINMENT (CENTER LCD PANEL) SHUT OFF WITHOUT WARNING AND COULD NOT BE RESTARTED WHILE DRIVING. THIS SUDDEN FAILURE TOOK MY ATTENTION AWAY FROM THE ROAD AND REPEATEDLY ATTEMPTING TO RESTART THE SCREEN WAS ALSO A HAZARD FORCING ME TO PULL TO THE SIDE OF THE ROAD BUT WAS STILL UNABLE TO RESTART THE INFOTAINMENT CENTER. WITH THE INFOTAINMENT SYSTEM DOWN, THE MAJORITY OF THE FEATURES IN THE VEHICLE ARE CUT OFF FROM ME. I LATER READ THAT THIS IS A COMMON PROBLEM AFFECTING TESLAS BUILT BETWEEN 2013 AND 2018.

TESLA MCU FAILING. NO REAR VIEW CAMERA. NO TURN SIGNALS AND ALL DISPLAY ITEMS ON THE CENTER SCREEN UNAVAILABLE INCLUDING CLIMATE CONTROL, WHEN THE MCU - MEDIA CONTROL UNIT FREEZES OR GOES BLACK. I WAS HAVING SYMPTOMS OF IMMINENT FAILURE AND I HAD THE EMMC CHIP REPLACED BY A 3D PARTY TO INSURE I WOULDN'T GET STUCK.

MY AUTOMOBILE HAS BECOME UNRESPONSIVE. WHEN I ATTEMPT TO START IT, THE MESSAGE "SYSTEMS ARE POWERING UP" APPEARS BUT NOTHING HAPPENS. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND NOW 2 DAYS IN A ROW AND AM UNABLE TO DRIVE THE CAR AS IT DOES NOT ALLOW ME TO. I HAVE WAITED OVER 15 MINUTES WITH STILL NO RESPONSE. IT HAD REMAINED PARKED FOR 3 DAYS BEFORE TRYING TO OPERATE IT. I AM UNABLE TO RESET THE POWER ON THE CAR SINCE THE MEDIA CONTROL SCREEN STAYS BLACK. THE TESLA APP WILL NOT CONNECT TO THE CAR. THE WINDOWS, LIGHTS, DOOR LOCKS STILL OPERATE, BUT I AM UNABLE TO SHIFT THE CAR INTO DRIVE TO GET TO A SERVICE CENTER. I AM TOLD IT WILL BE $195 TO DIAGNOSE. I HAVE 102,132 MILES. THE ISSUES STARTED OCCURRING APPROXIMATELY 50K MILES AFTER I PURCHASED IT. IN FEBRUARY OF THIS YEAR, I REPLACED THE 12V BATTERY AFTER A WARNING INDICATION APPEARED AND TOLD ME I NEEDED TO. AT THIS TIME, THERE ARE NO INDICATIONS.

TOTAL MAIN COMPUTER FAILURE (MCU) - MANY SAFETY FEATURES WERE UNACCESSIBLE AND NOT AVAILABLE INCLUDING BUT NOT LIMITED TO TURN SIGNALS AND HAZARD LIGHTS STOP WORKING, THE SETTINGS FOR AUTOPILOT AND DRIVING ARE GONE, THE SUSPENSION SETTINGS, THE ABILITY TO TURN ON HEADLIGHTS MANUALLY, ABILITY TO MANUALLY LOCK AND UNLOCK THE VEHICLE, NAVIGATION, A/C, SUNROOF CONTROLS, ETC.

MS1 BROKEN, NEEDED TO REPLACE

MEDIA CONTROL UNIT(MCU) FAILED DUE TO DESIGN FLAW OF MEMORY BEING OVERWRITTEN UNTIL IT HITS A LIMIT. ONCE THE LIMIT IS HIT, THE MCU NO LONGER WORKS. THE MCU CONTROLS THE BACK UP CAMERA AND TURN SIGNALS. BOTH NO LONGER WORK AND I AM NOT ABLE TO VIEW THE BACK UP CAMERA OR SIGNAL LANE CHANGES OR TURNS WHILE DRIVING.

MEDIA CONTROL UNIT MCU FAILURE. NO AEB (ADVANCED EMERGENCY BRAKING) NO CONTROLLING SUSPENSION HEIGHT NO MANUAL CONTROL OF HEADLIGHT LIGHTS NO BLINKER SOUNDS STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) NO HVAC (HEAT, COOL, VENT) NO DEFROSTERS NO SEAT HEATERS NO STEERING WHEEL HEATERS NO RADIO/STREAMING NO APP CONNECTIVITY TO CONTROL THE CAR NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP

DROVE OUT OF TOWN AND PARKED THE VEHICLE IN DRIVEWAY FOR ABOUT 5 HOURS, WHEN I RETUNED TO DRIVE IT BACK (10 PM) CENTER TOUCH SCREEN WAS BLANK. I NOTICED THAT THERE WAS LOSS OF FUNCTION OF NEARLY EVERYTHING IN THE VEHICLE. I COULD STILL DRIVE IT BUT WITH ABILITY TO USE TURN SIGNAL LIGHTS, OR HEADLIGHTS (VERY DANGEROUS DRIVE AT NIGHT). STEERING WHEEL BUTTONS, AC, AUDIO, PHONE BLUETOOTH, AND ALL CONTROLS OF THE VEHICLE WERE COMPLETELY LOST. IT WAS 90 DEGREES OUTSIDE THAT NIGHT AND HAD TO DRIVE WITHOUT AC, I COULD NOT MAKE OR RECEIVE PHONE CALLS DUE TO BLACK SCREEN, SUN ROOF COULD NOT BE OPENED. BASICALLY THE VEHICLE BECAME A BARE BASIC VEHICLE WITHOUT ANY OF THE SAFETY FEATURES OR EVEN THE BASIC FEATURE SUCH AS SIGNAL LIGHTS. I AM NOT SURE IF THERE WAS AN EMERGENCY IF AIRBAGS WOULD HAVE RESPONDED EITHER! THE CAR FELT JUST TOO SCARY TO DRIVE!! ODOMETER WOULD NOT COUNT THE MILES TOO, ODOMETER IS LOST AND APP SHOWS THE MILEAGE FROM YESTERDAY (EVEN THOUGH I DROVE 50 MILES ON IT TO GET HOME), I EVEN NOTICE BATTERY STARTED DRAINING FASTER WHILE I WAS DRIVING IT BACK HOME.. PERFORMED SOFT AND HARD RESET PER TESLA WEBSITE RECOMMENDATIONS WITHOUT ABILITY TO RESTORE ANY OF THE FUNCTIONS OR MAKE THE CENTER SCREEN DISPLAY ANYTHING. I ATTEMPTED CONNECTING THROUGH THE TESLA APP, AND ALTHOUGH I WAS ABLE TO CONNECT TO THE VEHICLE, THE CAR WOULD NOT RESPOND TO APP FOR ANY OF THE CONTROLS, CLIMATE ETC. CONTACTED TESLA NEXT MORNING AND THEY STATED THAT SINCE VEHICLE IS OUT OF WARRANTY THAT I WILL

SCREEN BLACKED OUT AND I LOST SIGNALS AND CONTROL

THE MEDIA CONTROL UNIT (MCU) FAILED - THIS CONTROL UNIT SHOULD NOT BE A CONSUMABLE OR WEAR PART - WHEN IT FAILS THE TURN SIGNALS DO NOT OPERATE, THE WINDSHIELD DEFOGGER CANNOT BE OPERATED, AND MANY OTHER CRITICAL SAFETY SYSTEMS IMPACTED - THE MCU HAS BEEN ACTING UP AND NOT NORMAL FOR PAST 9 -12 MONTHS THEN FINALLY FAILED COMPLETELY 07/27/20

I WAS DRIVING ON THE HIGHWAY, AND SUDDENLY THE MAIN SCREEN GOES BLACK, AND THE TURN SIGNALS STOP WORKING AND I HAD TO USE HAND SIGNALS ( MOST OF THE PPL DIDN'T UNDERSTAND THEM) AND THE AC SYSTEM TURNED OFF ( I WAS DRIVING WITH THE KIDS IN THE CAR AND UNTIL GOT HOME THEY WERE DEHYDRATED, AS IT WAS OVER 100 DEGREES OUTSIDE)

MY TESLA S HAS YET ANOTHER DEFECTIVE MCU CONSOLE RUINED BY EXCESSIVE DATA COMMUNICATION BY TESLA.. IT IS DANGEROUS TO DRIVE BECAUSE THE CAR SPEED IS EXTREMELY FAINT IN THE INSTRUMENT WINDOW, AND THERE IS NO SOUND WHEN THE TURN SIGNAL IS ACTIVATED, NO RADIO, NO MAP, AND NO HVAC CONTROL. I HAVE TO PAY TESLA $1553.TO REPLACE IT WITH A REMANUFACTURED UNIT - SOME OTHER OWNER'S EX-MCU? TESLA PROMOTES THIS AS A "SMART CAR." WITHOUT THE MCU CONSOLE, IT S A DUMB CAR.

SOMETIME IN 2015/16 MY COMPUTER SYSTEM (INFOTAINMENT/MCU) STOPPED WORKING CORRECTLY. IT MOVED VERY SLOW, SCREEN WOULD LOAD SLOWLY, GPS LOADED EVEN SLOWER, CAR STOPPED RECOGNIZING THE KEY WAS IN THE CAR AND WEB CONNECTION STOPPED CONNECTING OR CONNECTED VERY SLOWLY. I ASKED THE SERVICE CENTER TO LOOK AT THIS DURING SEVERAL ROUTINE OR REPAIR VISITS AND I WAS ALWAYS TOLD IT WAS A FIRMWARE ISSUE. AFTER THEY UPDATE THE FIRMWARE, THE PROBLEM CONTINUED. I COMPLAINED ABOUT THIS DURING EVERY VISIT TO THE SERVICE CENTER AND ONLY RECENTLY REALIZED THAT THEY NEVER NOTED IT AS A 'CUSTOMER COMPLAINT' IN MY SERVICE RECORDS. THEY SIMPLY LISTED THAT THEY LOOKED AT IT AS PART OF THEIR ROUTINE COURTESY CHECK. THIS IS MISLEADING SINCE I DEFINITELY COMPLAINED AND ASKED THEM TO FIX IT. IN RECENT YEARS, THE SCREEN HAS STARTED RANDOMLY GOING BLACK AND OFTEN (WHILE DRIVING OR IDLE), THE GPS ONLY OCCASIONALLY WORKS, THE WEB NEVER WORKS (HASN'T WORKED FOR MORE THAN 2 YEARS). NOW TESLA SAYS MY MCU IS FAULTY AND I HAVE TO PAY $2500 FOR AN UPGRADE. IN THE MEANTIME, THE COMPUTER SYSTEM HAS INDICATED THE 12V BATTERY WAS BAD (I PAID TO REPLACE IT BUT BELIEVE THIS WAS AN MCU ERROR NOW THAT MY SYSTEM RARELY WORKS CORRECTLY). I'VE REPORTED THIS ISSUE WITH THE COMPUTER MORE THAN 6 OR 7 TIMES AND NO ONE WAS EVER ABLE TO DETERMINE THE CAUSE OR REPAIR IT. ONLY ON A RECENT VISIT IN 2019 WAS I TOLD THAT THE MCU WILL HAVE TO BE REPLACED AT MY EXPENSE.

MCU 1 FAILURE IN AN OLDER MODEL S. TESLA RECOGNIZED THE ISSUE AND IS NOW INSTALLING A BETTER MCU. HOWEVER, WARRANTY REPAIRS ARE BEING DONE WITH REFURBISHED MCU 1 COMPONENTS.

MCU FAILURE - EMMC FAILED, RESULTING IN LOSS OF HVAC, CHARGING NOTIFICATIONS, TURN SIGNAL CLICKS, HEADLIGHT CONTROLS, LOSS OF REAR VIEW CAMERA ETC.

THE VIDEO SCRREN (MCU) GOES BLANK WHILE DRIVING AND NAVIGATING AND BACKING UP. WHILE BACKING INTO MY GARAGE TGE SCREEN WENT BLANK CAUSING DANGEROUS SITUATION NOT SEEING WHAT WAS BEHIND ME. WHILE NAVIGATING THE SCREEN WENT BLANK CAUSING ME TO MISS AN EXIT ON THE FREEWAY.

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THE WHILE OPERATING THE VEHICLE THE CENTER TOUCH SCREEN DISPLAY WAS INOPERABLE AND WOULD NOT ILLUMINATE. DUE TO THE DISPLAY FAILURE THE REAR VIEW CAMERA, TURN SIGNAL LIGHTS AND HIGH BEAM LIGHTS WOULD NOT ACTIVATE. ALSO WHILE CHARGING, THE BATTERY WOULD OVER HEAT AND THE ODOR OF BURNING PLASTIC WAS PRESENT. THE VEHICLE WAS TAKEN TO THE LOCAL TESLA SERVICE CENTER LOCATED AT 210 ANDOVER ST. PEABODY MA.WHO REPROGRAMMED THE SYSTEM BUT THE FAILURES CONTINUED TO OCCUR. THE CONTACT WAS INFORMED THAT THE DISPLAY SYSTEM NEEDED TO BE REPLACED BUT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.

MY MCU (CONTROL SCREEN) FAILED, WENT BLACK AND DIDN'T COME BACK. THE CAR WAS STATIONARY IN A PARKING LOT. I DID A REBOOT AND IT FAILED TO REBOOT. CONTACTED TESLA AND TOOK TO SERVICE CENTER WHERE THEY SAID IT NEEDED TO BE REPLACED.

THE ACCIDENT TOOK PLACE ON 7/9/20 AROUND 9:15 AM. POLICE REPORT # 20-1291-AC I DROVE MY CAR INTO THE PARKING LOT OF 4519 POST ROAD (FACING POST ROAD) AND TURNED INTO THE DOCTOR'S PARKING SPOT. THE CAR HAD JUST ABOUT STOPPED AND MY FOOT WAS NOT YET OFF THE BRAKE WHEN I SUDDENLY FELT THE CAR ACCELERATING. IT WENT RIGHT THROUGH THE HEDGE IN FRONT (ABOUT 1 FOOT AWAY) THEN WENT SMASHING THROUGH THE OFFICE MARQUEE, OVER THE STONE WALL AND ON TO THE STREET. MY FOOT ON THE BRAKE, I WAS TRYING FRANTICALLY TO STOP. THE CAR STOPPED. RELIEVED, I THOUGHT I SHOULD QUICKLY GET OUT OF THE CAR. TO MY HORROR, IT STARTED ACCELERATING AGAIN. IN THE NEXT FEW SECONDS, IT FELT AS THOUGH I WAS IN A JAMES BOND MOVIE CAR CHASE. THE NEXT THING I KNEW MY CAR WAS TEARING THROUGH THE WHITE FENCE OF A HOUSE AND THEN I REMEMBER TRYING TO GET OUT OF THE CAR. WHICH FORTUNATELY I WAS ABLE TO BY OPENING THE DRIVER-SIDE DOOR. DIDN'T KNOW HIT A TREE INSIDE BREAKING IT INTO TWO. FOUND OUT LATER THE YARD WAS 4-6 FEET BELOW THE STREET. POLICE REPORT IS PENDING AT THIS TIME

MAY BE RELATED TP PE 20-010 IN MY CAR SOMETIMES AC IS OFF IMMEDIATELY ALOS IN COMBINATION WITH REARVIEW MIRROR IS SET TO REVERSE DRIVING POSITION. SOMETIMES IT HAPPENS TOGETHER EVEN WHILST DRIVING FORWARD. DEPENDING ON WEATHER CONDITIONS VISIBILITY IS REDUCED IMMEDIATELY TRY TO PULL OVER TO EMERGENCY LANE IS DANGEROUS AS MIRROR ONLY SHOWS SURFACE OF TARMAC. SOMETIMES THIS HAPPENS IN CORRELATION TO STUCK OR SPUTTERED MUSIC OR A MCU RESET OUT OF THE BLUE.

WHEN STARTING MY VEHICLE, THE VEHICLE'S CENTER CONSOLE SCREEN DID NOT POWER ON. THE INSTRUMENT CLUSTER (BEHIND STEERING WHEEL) DID POWER ON, BUT THE VEHICLE WAS VERY SLOW (ABOUT 2 MINUTES) BEFORE IT COULD BE PUT INTO "DRIVE" (THE INSTRUMENT CLUSTER SAID THAT VEHICLE WAS POWERING UP). I THEN ATTEMPTED TO RESTART THE CENTER CONSOLE SCREEN (MCU) MANUALLY (BY PRESSING BOTH BUTTONS ON STEERING WHEEL FOR 20 SECONDS), BUT NOTHING HAPPENED. I BEGAN DRIVING, AND NOTICED SEVERAL FUNCTIONS WERE NOT WORKING: WHEN INDICATING TURN SIGNALS, THERE WAS NO SOUND, AND USING A LARGE GLASS WINDOW TO VERIFY, THE EXTERIOR TURN SIGNALS WERE NOT LIGHTING UP. THE REAR VIEW CAMERA AND PARKING SENSORS WOULD NOT ACTIVATE WHEN CAR WAS IN "REVERSE" GEAR. HEADLIGHTS WOULD TURN ON AUTOMATICALLY WHEN IT WAS DARK, BUT I HAD NO DAYTIME RUNNING LIGHTS (ALSO VERIFIED WITH GLASS WINDOW). I COULD ALSO NOT MANUALLY TURN HEADLIGHTS / DAY TIME RUNNING LIGHTS ON OR OFF. THE CLIMATE WAS OFF, AND COULD NOT BE CONTROLLED. CHARGING WAS LIMITED, THE VEHICLE WOULD CHARGE BUT A MUCH SLOWER RATE THAN USUAL (THE INSTRUMENT CLUSTER SAID IT WAS CHARGING AT ONLY 8 / 40 AMPS 240V). I CONTINUED TO DRIVE THE VEHICLE FOR A WEEK, FOR SHORT DISTANCES, AND THE VEHICLE REMAINED IN THE SAME STATE. SEVERAL MONTHS PRIOR, I BROUGHT MY VEHICLE TO TESLA FOR SERVICE, BECAUSE OF CONSTANT RESTARTS OF MCU EVERY TIME VEHICLE WAS STARTED, AFTER A SOFTWARE UPDATE. I WAS TOLD TO UPDATE TO NEXT AVAILABLE VERSION, WHICH DID RESOLVE THE ISSUE. AFTER FURTH

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS DEFECTIVE AND INOPERABLE. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS IN PARK, WATER STARTED TO LEAK FROM THE VEHICLE. THE BATTERY WARNING LIGHT ILLUMINATED STATING THAT THE 12 VOLT BATTERY SHOULD BE REPLACED SOON. THE CONTACT CALLED TESLA (50 EDWARDS CT, BURLINGAME, CA 94010, (650) 342-1176) WHERE THE TECHNICIAN SCHEDULED APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *LN CONSUMER STATED TOUCHSCREEN DOES NOT WORK, THE CAR DOOR DOESN'T LOCK AND AC RUNS WHILE PARKED. NOISE OF THE CAR IS LOUD AND BATTERY RUNS OUT FAST WHILE PARKED. CONSUMER CANNOT SEE THE TELSA APP AND THEREFORE CANNOT ADJUST CHARGING AND UNABLE TO OPEN AC AND MORE.*JB*DT CONSUMER STATED MEDIA CONTROL UNIT/TOUCHSCREEN WAS REPLACED.*JB

THE MEDIA CONTROL UNIT (TOUCH SCREEN SYSTEM IN TESLA USED TO CONTROL MANY COMPONENTS OF THE CAR IS LEAKING A LIQUID, AND HAS MADE IT VERY DIFFICULT TO MAKE CHANGES AS THE TOUCH SENSITIVITY WAS IMPACTED). THE MEDIA CONTROL UNIT IS USED TO CONTROL THE LOCKING/UNLOCKING OF DOORS AND TRUNK, THE AIR CONDITIONER, THE VEHICLE'S CHARGING PORT, ETC.

MY TESLA P85D YEAR 2014 HAD THE CENTER CONSOLE THAT CONTROLS ALL THE NAVIGATION, HEATING, A/C, SEAT ADJUSTMENTS, MUSIC, CHARGING, HAS GONE BAD AND A LOT OF THE BLOGS I READ STATE THIS IS DUE TO A FAULTY FLASH MEMORY WITH THE MULTIMEDIA CONTROL UNIT (MCU). THE CAR IS DRIVEABLE BUT TOO MANY FEATURES THAT YOU DEPEND ON TO DRIVE ARE NOT OPERABLE DUE TO THE MEDIA CONSOLE NOT BEING USABLE. THE MEDIA CONSOLE IS JUST BLACK AND NOT ABLE TO BE TURNED ON.

THE MCU (LARGE TOUCH SCREEN CONTROL PANEL) HAS BEEN REBOOTING RANDOMLY FOR YEARS WHILE DRIVING RENDERIMG SOME CAR FUNCTIONS NON FUNCTIONAL INCLUDING TURN SIGNAL. TODAY IT TURNED OFF COMPLETELY LEAVING THE CAR DRIVABLE BUT HANDICAPPED AND I AM UNSURE IF IT SAFE TO DRIVE. I UNDERSTAND TESLA KNOWS ABOUT THE EMMC FAILURE THAT CAN CAUSE THIS ISSUE YET THEY DON'T WARN CUSTOMERS ABOUT THIS POTENTIAL ISSUE ESPECIALLY WHEN UNDER WARRANTY AND WHEN IT COULD CAUSE DANGEROUS DRIVING CONDITIONS. THE LEAST TESLA COULD DO IS TELL CUSTOMERS ABOUT WHAT DANGERS MAY BE PRESENT AND THAT SOME LEGAL BASED FUNCTIONS OF THE VEHICLE LIKE THE TURN SIGNALS WILL BE INOPERABLE. IT'S UPSETTING THAT TESLA KNOWS ABOUT THESE ISSUES AND IS NOT INFORMING CUSTOMERS.