2004 Suzuki Verona

Routine

Owners filed 155 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k
9,000 milesMedian miles at failure

101 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2004 Suzuki Verona problems

65 of the 155 complaints (42%) are about the engine.

ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling · engine32
000
Electrical System12
110
Engine and Engine Cooling › Engine · engine11
000
Vehicle Speed Control · throttle and acceleration10
100
Engine and Engine Cooling › Engine › Gasoline · engine8
001
Engine7
000
Seat Belts › Rear/Other6
000
Power Train › Automatic Transmission · transmission6
100
Fuel System, Gasoline › Delivery · fuel system4
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes3
000

5 safety recalls

Part 573 reports
Exterior Lighting › Headlights14V363000
Filed Jun 24, 201425,899 vehiclesSuzuki Motor of America, Inc.

Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2004-2006 Verona vehicles manufactured June 2003 to October 2005. In the affected vehicles, there may be heat generated within the DRL module located in the instrument panel, which could melt the DRL module.

Risk. If the DRL module melts due to the heat generation, it could cause a vehicle fire.

Remedy. Suzuki will notify owners, and dealers will replace the DRL module in the instrument panel, free of charge. The recall began on November 5, 2014. Owners can contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is XC.

Exterior Lighting › Brake Lights › Switch05V022000
Filed Jan 28, 200537,796 vehiclesAmerican Suzuki Motor Corp.

Defect. ON CERTAIN PASSENGER VEHICLES, THE BRAKE LIGHT SWITCH MAY BECOME MISADJUSTED IF AN UPWARD/REARWARD FORCE IS APPLIED TO THE BRAKE PEDAL. IF THIS SHOULD OCCUR, THE BRAKE LIGHT SWITCH WILL NOT FUNCTION PROPERLY, CAUSING THE BRAKE LIGHTS, INCLUDING THE HIGH MOUNTED STOP LAMP, TO REMAIN ILLUMINATED CONTINUOUSLY WITHOUT BRAKE PEDAL APPLICATION, WITH THE IGNITION SWITCH IN THE ON OR OFF POSITION.

Risk. IF THE BRAKE LIGHTS REMAIN ON CONTINUOUSLY WHILE DRIVING,A FOLLOWING DRIVER MAY NOT KNOW WHEN YOUR BRAKES HAVE BEEN APPLIED, AND A REAR-END CRASH COULD OCCUR WITHOUT PRIOR WARNING. THIS CONDITION MAY ALSO DISCHARGE THE VEHICLE'S BATTERY, AND, THE AUTOMATIC TRANSMISSION TORQUE CONVERTER CLUTCH, CRUISE CONTROL AND TRACTION CONTROL SYSTEM, IF EQUIPPED, WILL BECOME DISABLED.

Remedy. DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON MARCH 16, 2005. OWNERS MAY CONTACT SUZUKI AT 1-800-934-0934.

Fuel System, Gasoline › Delivery04V396000
Filed Aug 13, 200416,488 vehiclesAmerican Suzuki Motor Corp.

Defect. IN CERTAIN PASSENGER VEHICLES, A FAULT IN THE ADAPTIVE FUEL CONTROL LOGIC CAN CAUSE SOME VEHICLES TO USE AIR/FUEL RATIOS DURING DECELERATION THAT ARE LEAN ENOUGH TO CAUSE ENGINE STALLING.

Risk. ENGINE STALLING COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REPROGRAM THE ELECTRONIC CONTROL MODULE (ECM) ON AFFECTED VEHICLES. THE RECALL BEGAN ON SEPTEMBER 14, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

Air Bags › Frontal03V426000
Filed Oct 29, 20037,797 vehiclesAmerican Suzuki Motor Corp.

Defect. ON CERTAIN PASSENGER CARS, THE DUAL STAGE DRIVER'S AIR BAG DEPLOYS IN AN IMPROPER SEQUENCE.

Risk. IF THE DRIVER'S AIR BAG DEPLOYS IMPROPERLY DURING A FRONTAL VEHICLE CRASH, THE DRIVER COULD BE SEVERELY INJURED OR KILLED.

Remedy. DEALERS WILL INSTALL AN ADAPTING WIRING HARNESS. OWNER NOTIFICATION BEGAN ON OCTOBER 30, 2003, TO VERONA VEHICLE OWNERS. ALL FORENZA VEHICLES WERE REPAIRED AT THE PORT OF ENTRY. THERE ARE NO OWNER NOTIFICATIONS NECESSARY FOR THE FORENZA MODEL VEHICLES. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

Seat Belts › Front › Buckle Assembly03V333000
Filed Sep 8, 20034,548 vehiclesAmerican Suzuki Motor Corp.

Defect. CERTAIN PASSENGER VEHICLES MAY HAVE A MISLOCATED SENSOR IN THE DRIVER'S SEAT BELT BUCKLE ASSEMBLY. THIS CONDITION CAN PREVENT THE DRIVER'S SEAT BELT TONGUE FROM BEING INSERTED INTO THE BUCKLE.

Risk. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL REPLACE THE DRIVER'S SEAT BELT BUCKLE ASSEMBLY. OWNER NOTIFICATION BEGAN SEPTEMBER 4, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

All 5 campaigns on file, newest first.

What owners reported

Newest filings
Engine
Filed Dec 5, 2022180,500 milesKY

The contact's fiancé owns a 2004 Suzuki Verona. The contact stated that on multiple occasions after starting the vehicle, the engine was lagging and then revved inadvertently. The contact also stated that while driving at various speeds and coming to a stop at a red light or stop sign, the vehicle stalled and lost motive power on multiple occasions. The vehicle was able to be restarted. Additionally, the contact stated that the driver's seat belt failed to latch, and the front passenger’s side seat belt locked without movement. The check engine, air bag, seat belt, and oil warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain and lifters needed to be replaced. The mechanic was unable to duplicate the additional failures. The vehicle was then taken to another independent mechanic, where a diagnostic tool retrieved various failure codes for unknown sensors and failure with the engine. The contact made a local dealer aware of the failures and the dealer confirmed there was no related recalls for the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,500.

Engine
Filed Oct 11, 2019144,000 milesWA

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND FIFTEEN CODES APPEARED AS A TEXT TO HER CELLPHONE. THE VEHICLE STALLED, BUT THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME SAFELY. AFTERWARDS, WHEN THE VEHICLE WAS STARTED, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE SERVICE INDICATOR REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 144,000.

Engine
Filed Aug 10, 201680,000 milesAZ

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING APPROXIMATELY 15 MPH AND PULLING IN A PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND TRAVELED 15 FEET BEFORE IT STALLED AGAIN. THE VEHICLE WAS STARTED FOR THE THIRD TIME AND DROVE NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED SIX OTHER TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Engine
Filed May 10, 2016195,000 milesMO

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EMC NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V396000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed May 2, 2016195,000 milesMO

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ECM (ELECTRONIC CONTROL MODULE) NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V396000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.

Electronic Stability Control (esc)
Filed Mar 18, 201659,000 milesCA

I HAVE GAS TANK CRACKED OR LEAKED CLOSE TO A REAR AND LEFT WHEEL TIRE INCLUDE GAS SMELL AND EVAP LEAKS. I HAVE A PROBLEM WHEN FILLING GAS STOP TRIGGER.

Electrical System
Filed Aug 19, 201574,000 milesWI

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING) AND CONTACTED THE MANUFACTURER. THE MANUFACTURER WAS UNDER LIQUIDATION AND WAS NOT ABLE TO HONOR THE RECALL REPAIR AT A LOCAL DEALER DUE TO A LACK OF DEALERS IN THE CONTACT'S STATE. THE CLOSEST DEALER TO THE CONTACT WAS OVER 120 MILES FROM HIS RESIDENCE. THE CONTACT WAS NOT COMFORTABLE DRIVING THE VEHICLE THAT FAR DUE TO THE POTENTIAL RISK OF A FIRE ERUPTING IN THE VEHICLE FROM THE HEADLIGHT FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT IF HE WANTED THE VEHICLE REPAIRED, HE WOULD HAVE TO PAY FOR THE RECALL REPAIR HIMSELF. THE FAILURE MILEAGE WAS 74,000.

Unknown or Other
Filed Jun 16, 201549,000 milesFL

I SHOULD HAVE DONE MY HOMEWORK BEFORE PURCHASING THIS VEHICLE. I BOUGHT IT FROM DEALERSHIP, AND FEEL FINDING OUT MORE , WHY ARE THESE CARS ALOUD TO STILL BE SOLD. I HAVE HAD NOTHING BUT PROBLEMS SINCE DAY ONE WITH ACCELERATING. CONSTANTLY STALLING AND BUCKING. I READ HOW THUS HAS BEEN AN ISSUE WITH THIS TYPE OF CAR SINCE DAY 1. THE DEALERSHIP WOULD ONLY DO ONE MINOR REPAIR AND REFUSED TO HELP WITH ANYTHING ELSE, AS IT WAS SOLD AS IS. I HAD A MECHANIC HOOK IT UP AND FOUND 12 TRANSMISSION CODES!!!! I AM A SINGLE MOTHER OR 2/CHILDREN AND FEAR FOR OUR SAFETY EVERY TIME WE GET IN THIS CAR. I SO WISH I NEVER PURCHASED THIS VEHICLE. BUT NOW ITS TOO LATE, I STILL OWE MONEY AND CAN'T AFFORD ANOTHER VEHICLE. JUST WONDERING , I HAVEN'T SEEN ANY, BUT WERE THERE OR ARE THERE ANY RECALLS FOR THIS PROBLEM? JUST FRUSTRATED.

Electrical System
Filed Jun 1, 201556,000 milesCA

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE THE VEHICLE WAS PARKED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Exterior Lighting
Filed Mar 25, 201565,000 milesAZ

I HAVE RECEIVED A RECALL "XC" NOTICE, IMPORTANT SAFETY RECALL. DAYTIME RUNNING LIGHT (DRL) MAY OVER HEAT RISKING VEHICLE FIRE. I CALLED SUZUKI AUTO (877) 697-8985 BECAUSE THE CLOSEST DEALERSHIP IS NOW A DAYS DRIVE AWAY (SOME 300 MILES) INSTEAD OF HERE IN TOWN. I TOLD 2 OR 3 DIFFERENT PEOPLE I WAS ABLE TO TALK TO, THAT IT IS NOT POSSIBLE FOR ME TO DRIVE THAT FAR. I AM ON VA AND SOCIAL SECURITY DISABILITIES ALSO FULL TIME CARE GIVER WITH HELP FROM THE STATE FOR MY 87 YEAR OLD MOTHER WHO SUFFERS FROM DEMENTIA. SUZUKI WILL NOT AUTHORIZE ANY OTHER DEALERSHIP OR REPAIR FACILITY TO REPLACE THE MODULE. I EITHER DRIVE TO PHOENIX, AZ OR TRY TO SUE THEM IF THE CAR CATCHES FIRE. IT IS THEIR MANDATORY RECALL AND SHOULD DO ALL THAT NEEDS BEING DONE TO MAKE THE REPAIR RATHER THAN TELL ME SORRY IF YOU LIVE TO FAR AWAY TO GET IT DONE. *TR

Exterior Lighting
Filed Sep 17, 2014NJ

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V363000 (EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Jul 17, 201472,000 milesNY

TRY TO ACCELERATE FROM A STOP, THERE IS NO ACCELERATION FOR AT LEAST 3 SECONDS- THE CAR WILL THEN BUCK AND GO- VERY DANGEROUS WHEN TRYING TO GET OUT OF A BLOCK OR DRIVING ON A HIGHWAY. MECHANIC HAS IT AGAIN- CODES THAT COME UP MEAN NOTHING. PLEASE HELP- IT;S MY DAUGHTER'S CAR AND SHE IS ONLY 17 GOING TO DRIVE TO COLLEGE WHICH IS 40 MILES AWAY ON THE HIGHWAY. *TR

Vehicle Speed ControlCrash
Filed Jun 18, 2014NJ

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT

Engine
Filed Jun 2, 201445,000 milesNM

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD SUDDENLY ILLUMINATE AND THE VEHICLE WOULD BECOME RESISTANT TO ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 45,000. UPDATED 10/7/14*CN THE CONSUMER STATED WHILE DRIVING THE VEHICLE WOULD SUDDENLY POWER OFF. THE POWER STEERING WOULD BECOME VERY STIFF. UPDATED 3/11/2015 *JS

Engine
Filed Sep 11, 2013CA

BOUGHT THIS HORRIBLE CAR FOR $4,300 OF FINANCIAL AID MONEY WITH "AS IS, NO WARRANTY". OWNER SAID HE'D FIX THE PROBLEM BUT DID NOT EVEN THOUGH HE'S NOT OBLIGED TO, BUT HE WENT AGAINST HIS WORDS FOR FIXING THE CAR. HE SAID HIS MECHANIC WILL BUY THE NEW HOSE FOR THE ENGINE WHICH HE DID, BUT DID NOT PUT IN A FILTER AS SAID. THEN THEY DID NOT FIX THE OXYGEN SENSOR OR PUT ON NEW BRAKE PADS OR ROTORS AS SAID. THE BRAKES AND ROTORS ARE SEVERELY DAMAGE, AND THE OXYGEN SENSOR IS BUSTED. THE COOLANT & ANTI-FREEZE TUBE BURST, THE LEFT BLINKER BLINKS REALLY FAST, THE SMOG LIGHT BUTTON DOESN'T WORK, THE WHEEL ALIGNMENT IS OFF. IT IS JUST A TERRIBLE CAR I HAVE BOUGHT WRONGLY. *TR

Vehicle Speed Control
Filed Jul 8, 2013107,589 milesPA

THIS IS MY SISTERS CAR AND HAS BEEN GETTING STEADILY WORSE AS TIME GOES ON. WHEN SHE FIRST PURCHASED THE CAR, 6 MONTHS AGO, IT WAS A SLIGHT HESITATION. WE THOUGHT IT WAS THE RANGE SENSOR. THAT DIDN'T SOLVE THE PROBLEM. NEITHER DID NEW PLUGS, NOR PATCHING SOME VACUUM LEAKS, CLEANING MAF SENSOR. SUDDEN, BARELY CONTROLLABLE SPEED CHANGES, SHIFTING OUT OF SEQUENCE AND HESITATION WHEN ACCELERATING. THIS VEHICLE IS A DEATH TRAP. I FEEL, AFTER ALL THESE TESTIMONIALS, THAT GM SHOULD BE HELD RESPONSIBLE. AFTER ALL, THE DOOR TAG SAYS THAT IT'S A GM DAEWOO VEHICLE. JUST BECAUSE IT HAS A SUZUKI GRILLE, DOESN'T MEAN ANYTHING. ALL OF THESE CARS NEED TO BE SCRAPPED AND THE OWNERS PROPERLY COMPENSATED.. *TR

Engine
Filed Jul 19, 201297,000 milesCA

INITIALLY CAR HAD MINOR ELECTRICAL ISSUES, I.E. CLOCK WOULD NOT WORK, PROBLEMS WITH PASSENGER SIDE POWER WINDOWS. RIGHT WHEEL HUB ASSEMBLY HAD TO BE REPLACED. CHECK ENGINE LIGHT, SURGING AND STALLING AT IDLE, UPON FILLING GAS TANK, IT WOULD STOP EVERY GALLON OF GAS PUT IN, FAULTY INTAKE MANIFOLD GASKET HAD TO BE REPLACED. NEW SPARK PLUGS, AIR FILTER, CLOGGED THROTTLE BODY. CAR NOW STALLS/DIES AT IDLE WHEN FIRST STARTING UP, OUTSIDE TEMP GAUGE WORKS INTERMITTENTLY, CAR SUDDENLY LOSES POWER AT INTERSECTIONS, LOSES POWER WHEN MAKING TURNS, JERKS WHILE DRIVING AT LOW SPEEDS, FEELS LIKE BREAKS ARE BEING APPLIED DRIVING DOWNHILL AT HIGHWAY SPEEDS, AIR CONDITIONER CAUSES RPMS TO GO BELOW 750 AND SURGE. THESE CARS ARE A DEATH TRAP ON WHEELS AND NEED TO BE FIXED OR REPLACED AT NO COST TO THE OWNER BEFORE SOMEONE GETS KILLED! *TR

Unknown or Other
Filed Jul 5, 2012IN

MY TRANSMISSION RANGE SWITCH WENT OUT ON MY CAR AND LEFT MYSELF, MY DISABLED MOTHER, MY 10MO SON, AND MY 12MO NEPHEW STRANDED ON THE SIDE OF THE HIGHWAY FOR OVER AN HOUR IN 103 DEGREE WEATHER. THIS IS A COMMON PROBLEM WITH SUZUKIS AND EVERYONE ON THE FORUMS IS REQUESTING THAT THIS DEFECTIVE PART BE CONSIDERED A RECALL.

Fuel System, Gasoline
Filed Apr 19, 20129,000 milesIL

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE DEALER ATTEMPTED TO REPAIR THE FAILURE, BUT WAS UNSUCCESSFUL. THE DEALER ALSO ADVISED THE CONTACT OF CAMPAIGN ID NUMBER: 04V396000 (FUEL SYSTEM, GASOLINE:DELIVERY) BUT STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 64,000.

Engine and Engine Cooling
Filed Oct 27, 2011IL

I AM HAVING SERIOUS PROBLEMS WITH MY LIFTERS WHERE THERE IS A CONTINUOUS RATTLING SOUND, AS WELL AS A CONTINUOUS TAPPING SOUND. I WAS NEVER INFORMED WHEN I PURCHASED MY CAR BRAND NEW IN NOVEMBER 2004 THAT THERE WERE ANY RECALLS ON THIS VEHICLE AS I HAVE NEVER RECEIVED ANY INFORMATION. *TT

Seat Belts
Filed Jun 27, 2011GA

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT ALL THREE REAR SEATS BELTS ON THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE SEAT BELTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 200,000.

Fuel System, Gasoline
Filed Mar 24, 201149,557 milesTX

2004 SUZUKI VERONA EX [XXX]. I PURCHASED MY 2004 VERONA FROM CAR MAX IN AUSTIN, TX. I HAVE BEEN EXPERIENCING INTERMITTENT STALLING, POOR ACCELERATION AND JERKING ACCELERATION. THERE IS NO EXACT MOMENT WHEN THIS HAPPENS BUT IT IS BECOMING A SERIOUS CONCERN WITHIN THE PAST MONTH AS IT HAS BECOME MORE FREQUENT. I USED TO HAPPEN A COUPLE OF TIMES WITHIN THE FIRST MONTH BUT HAS INCREASED FREQUENCY TO AT LEAST ONCE TO TWICE A DAY IN THE PAST 30 DAYS. I PURCHASED THIS CAR, USED, AND HAVE ONLY HAD IT FOR 3 MONTHS.I TOOK IT TO THE SUZUKI DEALERSHIP FOR AN OIL CHANGE AND CONSULTED WITH THE SERVICE MANAGER AND WAS TOLD SINCE THE ENGINE LIGHT DOES NOT COME ON THERE IS NO ERROR IN THE COMPUTER AND CAN NOT BE FIXED. HE SAID THAT REPAIRS FOR THIS OLD OF A CAR WOULD COST MORE TO TRY AND FIND THE ERROR THAN ITS WORTH. CLEO BAY SUZUKI 3620 EAST WHITESTONE BOULEVARD CEDAR PARK, TX 78613 (512) 259-6600. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Latches/Locks/Linkages
Filed Jan 4, 2011MO

I HAVE A 2004 SUZUKI VERONA MY KEY HAS BEEN GETTING JAMMED IN THE IGNITION FOR THE PAST TWO YEARS BUT I HAVE BEEN ABLE TO START THE CAR. NOW THE CAR WON'T START AT ALL I PUT THE KEY AND THE IGNITION AND IT WON'T TURN. I HAVE TURN THE STEERING WHEEL, CHECKED THE SHIFT GEARS AND LOCK AND UNLOCKED THE CAR-NOTHING SEEMS TO WORK. I THINK THIS IS A MANUFACTURE PROBLEM NOT NORMAL WEAR AND TEAR THIS VEHICLE IS ONLY 6 YEARS OLD AND I HAVE BEEN HAVING THIS PROBLEM FOR THE PAST 2 YEARS. THE MANUFACTURE SHOULD PAY FOR THE FAULTY IGNITION. *TR

Vehicle Speed Control
Filed Oct 7, 2010TX

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE VEHICLE HESITATED TO ACCELERATE FROM A STOP AND SURGED FORWARD WHEN THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. TWO WEEKS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 113,000.

Engine and Engine Cooling › Engine
Filed Sep 24, 201050,000 milesMI

MY 2004 SUZUKI VERONA CURRENTLY HAS 102,000 MILES ON IT, BUT STARTED HESITATING AND STALLING AT 50,000 MILES. UPON STOPPING AT AN INTERSECTION, THE ACCELERATOR COULD BE PRESSED TO THE FLOOR AND THE VEHICLE WOULD HESITATE FOR SEVERAL SECONDS AND THEN SURGE FORWARD. IT WOULD ALSO STALL AT INTERSECTIONS AT TIMES. THE CHECK ENGINE LIGHT WOULD LIGHT AT TIMES, BUT NOT ALWAYS. THE LOCAL DEALERSHIP BEGAN ADDRESSING THIS ISSUE AT 50,000 MILES AND FOLLOWED THE REPAIRS APPROVED BY THE SUZUKI REP. THIS LED TO THE VEHICLE BEING IN FOR THE SAME ISSUE AT LEAST A HALF DOZEN TIMES AFTER THE INITIAL REPAIR. SUZUKI CONTINUED TO APPROVE PARTIAL REPAIRS, BUT NEVER APPROVED THE COMPLETE REPAIR OF THE ISSUE. THIS RESULTED IN A RECURRENCE AS RECENTLY JUNE OF 2010, AND ONCE AGAIN PARTIAL REPAIRS WERE APPROVED. ONCE THE VEHICLE PASSED THE 100,000 MARK IN SEPTEMBER, THE ISSUE OCCURRED AGAIN, BUT SUZUKI REFUSED ANY RESPONSIBILITY TO FURTHER ADDRESS THE ISSUE WHICH LEFT THE VEHICLE UN-DRIVABLE. THE VEHICLE IS CURRENTLY AT 102,000 MILES AND SUZUKI HAS FAILED TO EVER CORRECT THE ISSUE, BUT NOW WILL DO NOTHING BECAUSE THE VEHICLE IS OUT OF WARRANTY. SUZUKI CONTINUED TO MAKE PARTIAL REPAIRS TO MY VEHICLE ALTHOUGH THEY REALIZED THAT THEIR EFFORTS WERE FAILING TO CORRECT THE ISSUE, AND BEGAN TO DO FULL ENGINE REPLACEMENTS OF OTHER VERONAS WITH THE SAME ISSUE. *TR

Fuel System, Gasoline
Filed Jul 1, 201076,000 milesMN

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT WHEN HE ENGAGED THE ACCELERATOR PEDAL OCCASIONALLY THE VEHICLE WOULD HESITATE. THE VEHICLE DOES NOT STALL; HOWEVER, THE DELAY NEARLY CAUSED A CRASH TO OCCUR. THE DEALER STATED THAT THE CONTACTS VIN WAS NOT A PART OF THE RECALL FOR THE FUEL SYSTEM WHICH COULD CAUSE THE VEHICLE TO STALL; ALTHOUGH, THE ELECTRONIC CONTROL MODULE CAUSED THE FAILURE TO OCCUR. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 76000 AND THE CURRENT MILEAGE WAS 93000.

Power Train › Automatic Transmission
Filed May 11, 201070,900 milesCA

WHEN DRIVING AT SLOW SPEEDS THE ENGINE STALLS. MOST RECENTLY THIS HAPPENED DURING STOP AND GO DRIVING AT ABOUT 7 MPH. WHEN ACCELERATING OUT OF A STOP THE CAR JERKS AND LUNGES FORWARD. WHEN DRIVING AT HIGHWAY SPEEDS THE CAR RUNS ROUGH. WHEN ACCELERATING TO HIGHER SPEEDS THE CAR HESITATES AND JERKS. CUSTOMER HAS TAKEN CAR INTO 4 DIFFERENT MECHANICS FOR THESE PROBLEMS - MOST RECENTLY TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE STALLING. VARIOUS ATTEMPTS HAVE BEEN MADE TO FIX THE ROUGH RUNNING (SPARK PLUGS, ALIGNMENT CORRECTION), BUT THE PROBLEM PERSISTS. *TR

Seat Belts
Filed Dec 27, 2009MS

THE SEAT BELTS IN THE BACK SEAT WILL NOT WORK PROPERLY. I HAVE 2 OUT OF THE 3 TO LOCK UP AND NOT WORK. I HAVE A 4YR OLD AND NOW SHE MUST RIDE BY THE DOOR DUE TO THE MALFUNCTION OF THE OTHER TWO SEATBELTS. I HAVE HAD SO MUCH TROUBLE OUT OF THIS CAR AND IT WAS BOUGHT NEW. IT SURGES AND HAS ALMOST GOT ME AND MY CHILD KILLED. I HAD IT IN THE SHOP FOR OVER A MONTH AND STILL HAVE ISSUES. THEY SAY IT DOESN'T HAPPEN WHEN THEY DRIVE IT. LIKE IT IS IN MY HEAD. I DON'T RECOMMEND SUZUKI TO ANYONE! *TR

Service Brakes, Hydraulic
Filed Dec 14, 200990,000 milesCA

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT BRAKE LIGHT WAS ILLUMINATED AFTER HE STEPPED OUT OF THE VEHICLE. THE CONTACT RETURNED TO THE VEHICLE AND APPLIED PRESSURE TO THE BRAKE PEDAL TO DEACTIVATE THE LIGHT. THE FAILURE OCCURRED INTERMITTENTLY AND HAS BECOME PROGRESSIVELY WORSE OVER TIME. IN ADDITION, WHENEVER THE BRAKES WERE DEPRESSED THE CRUISE AND TRACTION CONTROL WERE NONFUNCTIONAL. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS 97,006.

Electrical SystemFire
Filed Aug 1, 200983,400 milesUT

SUZUKI VERONA 2004 PURCHASED THE CAR NEW HAD ENGINE REPLACED AND ON 3 RD TRANSMISSION. CAR RECENTLY WAS PARKED WITH A CHILD INSIDE OF IT AND WENT UP IN FLAMES FORTUNATELY NO ONE WAS INJURED. CAR WAS DESTROYED AND TOTAL. SUZUKI HAS HAD MAJOR ISSUES WITH THIS VEHICLE AND REFUSE TO DO ANYTHING. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. I HAD THE SERVICED REGULARLY AND HAD A CERTIFIED SUZUKI DEALERSHIP TO DO ALL WARRANT WORK ON VEHICLE AND IT WAS REGULARLY SERVICED. *TR

Engine and Engine Cooling
Filed May 29, 200939,000 milesTX

I PURCHASED MY 2004 SUZUKI VERONA ON JAN. 30, 2007. FROM THE SECOND DAY I OWN IT, IT HAS MADE NOISE LIKE IT WAS A DIESEL ENGINE. I WAS TOLD THAT THE TICKING SOUND COMING FROM THE TOP END OF THE MOTOR WAS NORMAL, THAT IT WAS THE SELF ADJUSTING CAM GEARS. I COULD HEAR A ROD KNOCKING IN THE LOWER END OF THE MOTOR BUT NO ONE AT THE SERVICE DEPARTMENT COULD HEAR IT AND THEIR TRAINED TO HEAR THESE TYPE OF THINGS. SUZUKI SUPPOSEDLY REBUILT THE TOP END OF THE MOTOR BUT THE TICKING CONTINUED. THEY THEN WERE SUPPOSEDLY TO HAVE REPLACED THE SHORT BLOCK ( THE LOWER END OF THE MOTOR) BUT THE ROD CONTINUES TO KNOCK TO THIS DAY. THE CAR HAS DIED AT SPEEDS BETWEEN 35 MPH UP TO 70 MPH. IT DIED ONE DAY AS I WAS MAKING A LEFT HAND TURN AND I WAS BARELY ABLE TO AVOID BEING BROAD SIDED BY AN ON-COMING VEHICLE WHERE MY MOTHER COULD HAVE BEEN INJURED OR KILLED. THE CAR ALSO SURGES FORWARD SOMETIMES WHEN TRYING TO STOP OR SITTING STILL. IT DIES SOMETIMES AT TAKE OFF CAUSING ME TO NEARLY BE REAR ENDED QUIT A FEW TIMES. I SUED SUZUKI FOR BREECH OF WARRANTY AND EVEN THOUGH I DID NOT GET AWARDED WHAT THEY SHOULD HAVE HAD TO PAY, THEY DID PAY, ADMITTING GUILT. SUZUKI LIES ABOUT WORK PERFORMED, THEY AVOID DOING WORK THAT IS NECESSARY. AND THEN THEY DENY ALL PREVIOUS LIES THAT THEY HAVE TOLD. AND THEY CLAIM TO HAVE ONE OF THE BEST WARRANTIES IN AMERICA. *TR

Engine and Engine Cooling
Filed Oct 24, 2008NY

2004 SUZUKI VERONA WARRANTY ISSUES. CONSUMER HAD A PROBLEM WITH THE DEALERSHIP AND CHARGES FOR THE REPAIRS TO HIS VEHICLE. *NJ THE CONSUMER STATED THE CHECK LIGHT HAD ILLUMINATED. A DIAGNOSIS DETERMINED THERE WAS A PROBLEM WITH THE FUEL SENSOR AND EGR VALVE. THE VEHICLE CONTINUED TO STALL OUT IN TRAFFIC SPORADICALLY AND THE TACHOMETER JUMPED UP AND DOWN. THE DEALERSHIP COULD NOT FIND ANY CODES SHOWING PROBLEMS AND THE CHECK ENGINE LIGHT DID NOT COME ON AGAIN. THE CONSUMER WAS ALSO ADVISED TRANSMISSION FLUID WAS LEAKING AND THE RADIATOR AND LINES NEEDED TO BE REPLACED. *JB

Vehicle Speed Control
Filed Oct 20, 200837,989 milesOH

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO SURGE FORWARD AND PULSATE WHEN THE ACCELERATOR AND BRAKE PEDALS WERE DEPRESSED. ALSO, THE RPM'S INCREASED EXCESSIVELY. THE CONTACT OBSERVED THAT WHENEVER THE AIR CONDITIONING UNIT AND CRUISE CONTROL WERE ACTIVATED, THE FAILURES WORSENED. THE ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS. THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY AND MADE THE REPAIR. THE FAILURE MILEAGE WAS 37,989 AND CURRENT MILEAGE WAS 49,000.

Air BagsCrash2 injured
Filed Aug 29, 200860,287 milesTN

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 25 MPH, HE T-BONED ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE WAS SMASHED IN AND THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. TWO OCCUPANTS WERE INJURED AND A POLICE REPORT WAS FILED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 60,287. UPDATED 10-08-08 *BF UPDATED 10/09/08. *JB

Seats
Filed Aug 16, 2008103,900 milesIL

I AM GOING TO LIST THE PROBLEMS THAT I HAVE WITH MY 04 SUZUKI VERONA EX. 1. TURN SIGNALS DO NOT CANCEL OUT (USUALLY WHILE TURNING LEFT) 2. STEERING WHEEL AUDIO CONTROLS, VOLUME ACTS LIKE A MUTE, SEAL ACTS LIKE MODE, MODE TURNS OFF RADIO AND THE CD PLAYER STICKS. 3. HEATED SEATS TURN ON AND OFF BY ITSELF. YOU NEED TO PUSH THE BUTTON A FEW TIMES BEFORE IT WILL ACTIVATE. 4. CRUISE CONTROL WILL DISENGAGE BY ITSELF (THIS IS INTERMITTENT) 5. HEAD LIGHTS BURN OUT ABOUT EVERY 3 - 4 MONTHS. 6. ONE ABS SENSOR WENT OUT AROUND 30K MILES AND THE SECOND WENT OUT ABOUT 80K MILES. 7. RIGHT NOW I HAVE CYLINDERS 5 & 6 THAT ARE MISFIRING ON THE VEHICLE THAT NEED TO BE REPLACED. THE AMOUNT TO FIX THIS PROBLEM IS MORE THEN MY CAR IS WORTH. WE ARE 3K MILES OVER WARRANTY AND SO FAR SUZUKI WILL NOT HELP. *TR

Engine and Engine Cooling
Filed Jul 15, 200878,790 milesPA

PERIODIC LOW IDLE MISS OCCURRED FIRST FOR THE LAST SEVERAL MONTHS, OCCASIONALLY, THE CHECK ENGINE LIGHT WOULD COME ON WITH IT FOR A VERY SHORT TIME. NOW, THE ENGINE STALLS OUT AT TRAFFIC STOPS. HAVE RECENTLY BEEN EXPERIENCING A FORWARD SURGE UPON PRESSING ON THE GAS FEED FROM A STOP OR LOW SPEED. I FEEL THAT MY SAFETY IS AT RISK, I AM AFRAID TO MAKE A LEFT TURN FOR FEAR THE CAR WILL STOP IN FRONT OF ONCOMING TRAFFIC, BE REAR ENDED, OR I COULD SURGE FORWARD INTO ANOTHER VEHICLE OR PEDESTRIAN. I DO NOT GET ANY TYPE OF WARNING THAT THIS ABOUT TO OCCUR (THE CHECK ENGINE LIGHT DOES NOT COME ON TYPICALLY, AND IF IT DOES COME ON OCCASIONALLY WITH THIS PROBLEM, IT DOES NOT LIGHT UP UNTIL AFTER THE SURGE OR POWER FAILURE OCCURS. I AM CONTACTING THE LOCAL DEALERSHIP (52 MILES AWAY IS THE CLOSEST ONE). *TR

Engine and Engine Cooling › Engine
Filed May 29, 200832,000 milesCA

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING AT ANY SPEED, THE VEHICLE WILL SUDDENLY SHUT OFF. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY AFTER THE FAILURE. THERE WERE NO WARNING INDICATORS PRIOR TO THE INTERMITTENT FAILURE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 48,248 AND FAILURE MILEAGE WAS 32,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed May 7, 2008WI

2004 SUZUKI VERONA PROBLEMS WITH JOLTING AFTER BEING STOPPED. CONSUMER STATES THAT WHEN THE ACCELERATOR WAS DEPRESSED THE ENGINE WOULD NOT REGISTER IT RIGHT AWAY UNTIL ABOUT 3 SECONDS OR SO THEN THE VEHICLE WOULD LURCH FORWARD. *KB THE CONSUMER ALSO STATED THE CHECK ENGINE LIGHT WOULD ILLUMINATE AS WELL. WHILE DRIVING, SUDDENLY THE VEHICLE STARTED DROPPING SPEED, THE ENGINE WAS RUNNING; THERE WAS SIMPLY NO CONNECTION BETWEEN THE RUNNING ENGINE AND THE GAS PEDAL. BECAUSE THE CONSUMER HAD THE CRUISE CONTROL SET, THE GAS PEDAL LODGED INTO THE FLOOR BOARD TRYING TO MAINTAIN CRUISING SPEED. SEVERAL COMPONENTS WERE REPLACED TO TRY AND RESOLVE THE PROBLEM SUCH AS THE TRANSMISSION, HEAD GASKETS, PCV, FUEL PRESSURE REGULATOR, FUEL PUMP, CATALYTIC CONVERTER, AND O2 SENSOR. THE ABS LIGHT ILLUMINED IN OCTOBER 2006. IN MARCH 2007 A NEW ABS MODULE WAS INSTALLED. *JB

Engine and Engine Cooling › Engine › Gasoline1 injured
Filed Apr 9, 200855,000 milesTX

I AM SENDING YOU THIS COMPLAINT IN AN ATTEMPT TO INFORM YOU OF SUZUKI MOTOR COMPANY THAT IS LOCATED IN YOU STATE. I LIVE IN TEXAS BUT HAVE BEEN DEALING WITH SUZUKI FOR OVER A YEAR NOW TRYING TO GET THEM TO MAKE REPAIRS TO MY VEHICLE SO THAT I MAY NOT END UP IN A SERIOUS ACCIDENT CAUSED BY THE SUZUKI VERONA I OWN. MY INFORMATION MAY NOT BE COMPLETELY ACCURATE BUT WHAT I HAVE READ DOES WARRANT AN INVESTIGATION ON YOUR PART. THE SUZUKI VERONA WAS A MODEL OF DAEWOO THEN SUZUKI BOUGHT DAEWOO FROM GENERAL MOTORS. ONE OF THE VEHICLES THEY PUT OUT ON THE MARKET WAS THE VERONA, I ASSUME WITHOUT MAKING ANY CHANGES TO ITS DRIVETRAIN. I HAVE READ THAT THE ENGINE DESIGNED BY DAEWOO WAS NOT DESIGNED TO BE OPERATED USING ANY TYPE OF FUEL THAT CONTAINS ETHANOL. ALL FUEL HAS ATLEAST 10% ETHANOL NO MATTER WHERE YOU GO IN AMERICA. DAEWOO NEVER INTENDED FOR THIS VEHICLE TO BE SOLD IN AMERICA. BUT SUZUKI PUT IT ON THE MARKET IN AMERICA WITHOUT ANY CONCERN OF WHAT THE CONSEQUENCES MIGHT BE TO THE PUBLIC. I HAVE READ OVER A HUNDRED AND FIFTY COMPLAINTS ABOUT THE VERONA AND THEY ALL COMPLAIN ABOUT THE SAME THING, THE ENGINE. THE ENGINE HAS DIED ON MY VERONA WHILE I HAVE BEEN ON THE HIGHWAY AND WHEN I HAVE BEEN ON REGULAR SURFACE STREETS. IT HAS SURGED A FEW TIMES AND ON ONE OCCASION I STRUCK MY BROTHER WHILE HE WAS ATTEMPTING TO OPEN OUR GARAGE DOOR. LUCKILY I DID NOT HIT HIM VERY HARD SO HE WAS NOT INJURED, JUST SCRATCHES. BUT COULD YOU IMAGINE IF A MOTHER GOES TO PICK UP HER CHILDREN AND WHILE SIT

Engine and Engine Cooling › Exhaust System
Filed Apr 2, 200858,870 milesNC

I PURCHASED A 2004 SUZUKI VERONA BRAND NEW. THE ENGINE IS NO GOOD. FIRST THE OIL LIGHT CAME ON THEN THE SERVICE ENGINE LIGHT WITHOUT WARNING. I CALLED AND INFORMED THE DEALERSHIP. THEY NOTED THAT THE OIL HAD BEEN CHANGED AND THEY ASSURED ME IT SHOULD BE NO PROBLEM FIXING THE CAR SINCE IS WAS STILL PROTECTED UNDER FACTORY WARRANTY. THEY ASKED ME TO BRING IN ALL RECEIPTS PROVING THE OIL HAD BEEN CHANGED WHICH I COMPLIED WITH. AFTER ABOUT A WEEK THEY CALLED ME BACK AND TOLD ME IT APPEARED THE OIL HAD NOT BEEN CHANGED AND STATED THEY WERE NOT GOING TO REPAIR MY CAR. I HAD ALSO EXPLAINED THAT I WOULD BE LEAVING FOR VACATION AND I WOULD BE NEEDING THE LOANER CAR. AFTER THEY DETERMINED THEY WERE NOT GOING TO HELP, THEY LEFT ME STRANDED AT THE AIRPORT WITH MY TWO YOUNG CHILDREN WITH NO VEHICLE. NOW THEY HAVE STOP MAKING THE CAR AFTER 3YEARS. SOMEONE NEEDS TO BE HELD ACCOUNTABLE FOR ALL OF THESE CONSUMER LOSSES. I NOW HAVE 10,000 PLUS WORTH OF JUNK THAT NOBODY WANTS. IT IS NOT FAIR AND I URGE ANYONE PLEASE DO NOT SUPPORT SUZUKI IN ANY WAY. *TR

Seat Belts › Rear/Other
Filed Mar 3, 2008NY

ALL THE SEAT IN THE BACKSEAT EXCEPT THE MIDDLE BELT HAVE STOPPED WORKING. THE MIDDLE SEATBELT IS STARTED TO SHOW SIGN OF MALFUNCTION. *TR

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 5, 200871,000 milesGA

CAR HAS STALLED SINCE 2006 AT 24K. NOW IT MISFIRES, DEALER TOLD ME IT WAS SPARK PLUGS. UPON REPLACING THEM I NOTICED OIL ON THEM. I'M SURE THEY'LL GIVE ME THE RUN AROUND WHEN I TAKE IT BACK. AND WHY IS THERE NO INVESTIGATION PENDING? *CN

Engine and Engine Cooling
Filed Nov 26, 2007VA

SINCE I FIRST BOUGHT THIS CAR IN DEC 2004 I HAVE HAD PROBLEMS, THE CAR WAS BOUGHT BRAND NEW THE CAR HAS REPEATEDLY CUTOFF IN THE MIDDLE OF TRAFFIC, EQUIPMENT FAILURE THAT SOME HOW CAN NEVER BE DUPLICATED WHEN IT IS TAKEN TO THE DEALER. SUZUKI AND THE DEALERSHIP I PURCHASED THE CAR FROM ARE AWARE OF THE PROBLEMS THAT I HAVE HAD WITH THIS CAR. THE CUTTING OFF HAS BEEN GOING ON FOR ALMOST 3 YEARS WITHOUT IT PROPERLY BEING FIXED. THIS CAR IS A LEMON AFTER ALL THE PROBLEMS I HAVE EXPERIENCED WITH THIS CAR THE COMPANY STOPPED MAKING THEM A YEAR AFTER I PURCHASED MINE,THIS WAS ACCORDING TO THE DEALERSHIP THAT I PURCHASED MY VERONA FROM. WITHIN 15-30 DAYS OF HAVING THE VEHICLE THE PROBLEMS STARTED, IT WAS IN THE SHOP ENOUGH THAT WE WERE TOLD ONE MORE TIME AND THE DEALERSHIP WOULD HAVE TO SWAP US OUT WITH A NEW ONE, WE DID NOT WANT A NEW ONE WE WANTED OUR MONEY BACK, HOWEVER THE OWNER OF THE DEALERSHIP REFUSED. WE HAVE BEEN ATTEMPTING TO GET THIS MATTER TAKEN CARE OF WITH THIS CAR, IT IS NO LONGER UNDER WARRANTY SO ALL EXPENSES HAVE TO BE PAID BY ME, BUT IT IS THE SAME PROBLEMS THAT I HAVE BEEN DEALING WITH FOR 3 YEARS. *TR

Engine and Engine Cooling
Filed Aug 27, 200723,000 milesAZ

VEHICLE RANDOMLY STALLS WHILE DRIVING, RESULTING LOSS POOR BRAKES AND STEERING. *TR

Engine and Engine Cooling › Engine
Filed Aug 14, 20078,431 milesCA

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING 30-40 MPH THE VEHICLE WOULD STALL AND JERK. THE DEALER STATED THAT OXYGEN SENSORS NEEDED TO BE REPLACED. THEY REPLACED THE SENSORS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. APPROXIMATELY TWO MONTHS LATER THE DEALER REPLACED THE HEAD ASSEMBLY GASKET AND PC FILTER; HOWEVER, THE FAILURE CONTINUED TO OCCUR. AS OF AUGUST 14, 2007, THE FAILURE HAS NOT BEEN CORRECTED. THE FAILURE MILEAGE WAS 8,431 AND THE CURRENT MILEAGE WAS 27,000. THE VEHICLE HAS STALLED ON 3 OCCASIONS. UPDATED 09/11/07. *JB

Engine and Engine Cooling
Filed Aug 10, 200711,000 milesNE

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE VEHICLE STALLED WHEN IT WAS IDLE AND WHEN SHE ATTEMPTED TO ACCELERATE AT A STOP SIGN. THIS HAS OCCURRED SINCE SHE PURCHASED THE VEHICLE. THE FAILURE DOES NOT OCCUR AT HIGHWAY SPEEDS; HOWEVER, SHE IS UNCOMFORTABLE WITH THE SAFETY RISK INVOLVED WHEN THE VEHICLE LOST POWER. ON FOUR OCCASIONS, THE DEALER STATED THAT THE CODE ISN'T BEING READ BY THE MACHINE AND THE CHECK ENGINE LIGHT IS NOT ILLUMINATED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 25,000.

Power Train › Automatic Transmission
Filed Jun 26, 200715,272 milesCT

I HAD THE TRANSMISSION REPLACED IN THE FIRST MONTH I HAD THE CAR,ALSO THE CAR STALLS OUT, I HAD THE CAR SINCE OCT.I GOT TO REPLACE THE ROTORS THERE MAKING A FUNNY NOISE.*AK

Suspension › Front › Control Arm › Lower Ball JointCrash1 injured
Filed Mar 31, 200767,000 milesSC

2004 SUZUKI VERONA AXLE BROKE AWAY FROM VEHICLE WHILE DRIVING ON A BUSY HIGHWAY. THERE WERE NOT ANY SIGNS LEADING UP TO THE EVENT. THEY STATE THAT IT WAS DUE TO A MANUFACTURES DEFECT ON THE BALL JOINT. THE EVENT CAUSED MY FATHER TO HAVE SEVERE ANXIETY AND NO LONGER WANTS TO DRIVE OR BE DRIVEN IN THE VEHICLE. SUZUKI PAID HALF OF THE COST AND I PAID THE OTHER HALF. I CALLED FOR THE PART AND THEY SAY THEY HAD THROWN IT AWAY BECAUSE SUZUKI DID NOT WANT IT. I ALSO HAD THE NEUTRAL SWITCH (2005) GO OUT ON THE CAR WHICH CAUSED ME TO GO ONTO AN EMBANKMENT. THEY FIXED AT NO CHARGE. MY QUESTION IS ARE THE VEHICLES CONSIDERED "LEMONS". BECAUSE BY THE MEGAN MOSS LAW THEY ARE. BOTH OF THESE INCIDENTS COULD HAVE RESULTED IN SEVERE INJURY. WHEN MY NEUTRAL SWITCH WENT OUT ON THE CAR, THEY HAD FOUR OTHER VEHICLES IN THE SHOP THAT HAD DONE THE SAME THING BUT THERE SEEMS THERE IS NO RECALLS FOR MAJOR THINGS THAT HAPPEN TO YOUR CAR, HOW CAN THAT BE? *JB

Vehicle Speed Control
Filed Mar 6, 20073,000 milesNC

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING AT VARIOUS SPEEDS RANGING FROM 10 - 45 MPH THE VEHICLE STALLED AFTER STOPPING AT TRAFFIC LIGHT OR DRIVING DOWN THE HIGHWAY. THE FAILURE MILEAGE WAS 3,000. THE CONTACT STATED THAT THE VEHICLE WAS NOT GETTING ENOUGH GAS. THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE CURRENT MILEAGE WAS 48,000. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jan 9, 200744,000 milesWI

THE BRAKE PEDAL GOES TO THE FLOOR. *JB

Complaints 1-50 of 155, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20068200Routine
200553241Fatalities reported
2004 — this page155510Routine

Compare every Verona year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 24, 2014. Source: NHTSA Office of Defects Investigation.