2004 Suzuki Verona complaints

THE CONSUMER'S VEHICLE STALLED WHILE AND RESULTED IN AN ACCIDENT. *NM THE PCM WAS REPLACED. THE REAR BRAKE LIGHTS WOULD NOT TURN OFF. THE STALLING PROBLEM WAS RECURRENT. OTHER PROBLEMS WERE; THE VEHICLE WOULD CUT OFF IN TRAFFIC, THE VEHICLE MADE NOISES WHEN THE A/C WAS ON AND WHEN TURNING RIGHT OR LEFT. *SC THE OIL SEAL, GASKET AND ENGINE ASSEMBLY WAS REPLACED DUE TO EN AN ENGINE KNOCK. *JB

NHTSA CAMPAIGN 04V396000; SUZUKU ISSUED AN ENGINE STALLING RECALL. THIS VEHICLE WAS INCLUDED IN RECALL, BUT STILL CONTINUED TO HAVE ELECTRICAL PROBLEMS, WHICH COULD CAUSE THE VEHICLE TO STALL.*AK

WHILE DRIVING A CLICKING NOISE CAME FROM THE ENGINE. *NM THE CONSUMER INDICATED THAT NEITHER THE ENGINE LIGHT NOR OIL LIGHT ILLUMINATED WHILE THE VEHICLE WAS MAKING NOISE. IT WASN'T UNTIL THE NOISE GOT LOUDER AND THE CONSUMER PULLED OVER THAT THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REQUEST THE CONSUMER'S OIL CHANGE RECORDS. THE CONSUMER PROVIDED THE RECORDS BUT THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY. THE DEALER INDICATED THAT THE CONSUMER DIDN'T HAVE ENOUGH RECORDS AND THAT SLUDGE WAS FOUND IN THE ENGINE. *NM

NHTSA CAMPAIGN 04V396000; SUZUKI ISSUED AN ENGINE STALLING RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL,DUE TO VIN. BUT, IT STALLED, AND THE CHECK ENGINE LIGHT CAME ON. *AK......ALSO, REPLACED INTAKE MANIFOLD AND OXYGEN SENSOR. *AK

TRANSMISSION WAS HAVING PROBLEMS DOWN SHIFTING FROM THE HIGH GEARS, MAKING IT DIFFICULT TO SLOW DOWN . TOOK VEHICLE TO DEALER FOR REPAIRS SEVERAL TIMES, BUT THE CAUSE WAS STILL UNDETERMINED. *AK

VEHICLE STALLS , SHAKES , AND SHUTS DOWN IN TRAFFIC. *TC THE PROBLEM WAS A DIRECT CAUSE OF THE ENGINE CONTROL MODULE. THERE WAS A RECALL AND IT WAS REPLACED. AFTER THE REPAIRS WERE MADE THE VEHICLE HEAT STOPPED WORKING. IT TOOK ALMOST A MONTH BEFORE THE HEATING PROBLEMS WAS REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE CONSUMER FEEL SHE SHOULD NOT HAVE BEEN FINANCIALLY RESPONSIBLE FOR THE REPAIR OF THE HEATING SYSTEM. *NM

WHEN SHIFTING FROM REVERSE TO DRIVE VEHICLE ACCELERATED. THIS CAUSED A MINOR COLLISION. THE VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING CONSUMER EXPERIENCED VIBRATION COMING FROM THE FRONT. THEN, VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER. MECHANIC DETERMINED THAT THE ENGINE THREW THE PISTOL ROD, AND THE ENGINE NEEDED TO BE REPLACED. *AK

RECEIVED RECALL NOTICE FOR A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN ALL 2004 SUZUKI VERONA PASSENGER VEHICLES. *BF CAMPAIGN ID NUMBER : 04V396000 CONSEQUENCE: ENGINE STALLING COULD RESULT IN A CRASH. INSTEAD OF REPLACING THE DEFECTIVE PART THE SERVICE DEALER REPROGRAMED IT. THE CONSUMER WAS TOLD THAT THE SERVICE DEALERSHIP SHOULD RECEIVE THE SOFTWARE TO UPDATE THE PART ANY DAY NOW. THE CONSUMER WAS TOLD THAT THE MALFUNCTION ONLY OCCURS AT SEVERE TEMPERATURE EXTREMES. *TC

AFTER REC'D RECALL NOTICE FOR DEFECT RELATES TO VEHICLE SAFETY EXISTS IN ALL 2004 SUZUKI VERONA. CAR LOST ALL POWER IN TRAFFIC. *BF RECALL NUMBER: 04V396000 SUMMARY: IN CERTAIN PASSENGER VEHICLES, A FAULT IN THE ADAPTIVE FUEL CONTROL LOGIC CAN CAUSE SOME VEHICLES TO USE AIR/FUEL RATIOS DURING DECELERATION THAT ARE LEAN ENOUGH TO CAUSE ENGINE STALLING. CONSEQUENCE: ENGINE STALLING COULD RESULT IN A CRASH. *TC

AT SPEEDS OF 65-75 MPH ON THE HIGHWAY AFTER ABOUT 15 MINUTES SLOWING DOWN TO GET OFF THE HIGHWAY, THE ENGINE IS LOUD AND SOUNDS LIKE A DIESEL ENGINE. SOUNDS LIKE TOP END ROCKER ARM KNOCKING, I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULD NOT TAKE THE CAR OVER 55MPH. I TOLD THEM IT ONLY DOES IT BETWEEN 65-75 WHICJ IS THE SPEED LIMIT ON THE HIGHWAYS SOUTH OF THE CAR DEALER. THEY ONLY TOOK IT AT 55MPH AND DID NOT HEAR IT. THERE IS ONE OTHER REFERENCE COMPLAINT THAT I HAVE FOUND HERE THAT STATES HE IS GOING THROUGH THE SAME THING. REF # 10095916 . *AK

WHILE DRIVING 10 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE THROTTLE BODY AND COMPUTER SENSOR NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK

ELECTRONIC CONTROL MODULE WAS REPLACED BECAUSE THE CAR JERKED. CRUISE CONTROL CAME ON BY ITSELF. VEHICLE WOULD LOOSE SPEED, AND ELECTRONIC CONTROL MODULE WAS REPLACED. VEHICLE CONTINUED TO HAVE PROBLEMS. CONSUMER RECEIVED A RECALL FOR THE CONTROL MODULE, AND WAS INFORMED THAT THE FIRST REPLACEMENT MODULE WAS DEFECTIVE. VEHICLE STILL JERKED OUT OF CONTROL.*AK

WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY AND THEN STALLED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND RESTARTED IT, THEN DROVE VEHICLE TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND STILL HAD NOT BE RESOLVED. *AK *JB

PURCHASED SUZUKI VERONA IN APRIL, 2004. NOTICED EARLY ON THAT THE ENGINE SOUNDED TOO LOUD. WHEN CAR IS HEATED AND UPON ACCELERATION IT GETS LOUDER. THE ENGINE IDLES ROUGH LIKE A DIESEL ENGINE AND AT TIMES KNOCKS. I HAVE MENTIONED TO THE SERVICE DEPT. EVERYTIME I TAKE IT IN FOR OIL CHANGES AND THEY ACT LIKE THEY DON'T HEAR OR KNOW WHAT I AM TALKING ABOUT. I EVEN HAD THE TECH. RIDE AROUND WITH ME SO THAT HE COULD HEAR WHAT I WAS TALKING ABOUT. HE MENTIONED IT COULD BE LIFTERS OR TIMING CHAIN AND WOULD HAVE THE OFFICE CALL TO SEE IF THERE WERE ANY RECALLS. VERY RELUCTANT TO DO ANYTHING. FINALLY IN SEPTEMBER THE CAR STALLED IN THE MIDDLE OF THE STREET. HAD TO BE TOWED HOME. STARTED UP AGAIN THE NEXT DAY. THEN I RECEIVED THE RECALL NOTICE. THE ECM HAS BEEN REPLACED AND NO MORE STALLING SO FAR, BUT THE ENGINE JUST DOES NOT SOUND RIGHT. NO RESPONSE FROM THE DEALER. CURRENTLY CAR ONLY HAS 6,800 MILES ON IT BUT IT SOUNDS LIKE IT IS TWENTY YEARS OLD. AGAIN NO RESPONSE FROM DEALER. THEY DON'T SEEM INTERESTED IN TRYING TO FIX THE PROBLEM. I WILL NOT RECOMMEND THIS CAR TO ANYONE AND AM SORRY TO SAY THAT I REGRET PURCHASING THE SUZUKI VERONA. *JB

WHEN THE TRANSMISSION CHANGED BETWEEN 1ST AND 2ND GEARS IT SLOWED DOWN AS IF THE BRAKES WERE BEING APPLIED. *JB

THE ECM MODULE WAS REPLACED ONCE BEFORE THE RECALL LETTER WAS RECEIVED AND ONCE AFTER. AS STATED IN THE ENGINE/STALLING RECALL 04V396000, BUT THE VEHICLE CONTINUED TO STALL AND RUN ROUGH. *JB

NO PARTS WERE AVAILABLE FOR RECALL 04V396000 CONCERNING ELECTRONIC CONTROL MODULE. SUZUKI, 210-530-0800.*AK

CHECK ENGINE LIGHT CONTINUES TO COME ON AND STAY ON. *BF THE CONSUMER FILED A COMPLAINT UNDER MARYLAND'S LEMON LAW. THE CONSUMER WOULD LIKE A NEW VEHICLE. *TC

WHILE DRIVING TAIL LIGHTS FAILED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM

04 396 000/ENGINE STALLING: CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE STALLED INTERMITTENTLY FROM ACCELERATION. THE DEALER WAS NOTIFIED CONCERNING THIS RECALL NOTICE. THE DEALER INFORMED THE CONSUMER THAT THE RECALL REPAIRS WAS MADE DURING THE LAST TIME THE VEHICLE WAS BROUGHT IN. THE CONSUMER WOULD LIKE TO KNOW WHY HER VEHICLE IS STILL EXPERIENCING THE SAME PROBLEM. *JB

1) ENGINE LIGHT HAS CAME ON 3-4 TIMES SINCE VEHICLE WAS PURCHASED ON 4/27/04 AND THE CAR DOESN'T IDLE CORRECTLY (SLOW TO IDLE) 2) TOOK VEHICLE INTO DEALER 4-5 TIMES TO BE REPAIRED AND THE CAR STILL DOESN'T RUN RIGHT- ALSO RECEIVED A RECALL ON THE ENGINE MODULE 9/16/04 BUT STILL HASN'T BEEN CORRECTED. 3) REPLACED COMPUTER 3 TIMES AND PLUG- STILL SAME PROBLEMS. *AK

DEALER REPROGRAMMED THE ELECTRONIC CONTROL MODULE TWO WEEKS AGO. PROBLEM RESURFACED WITH ENGINE LIGHT COMING ON AND CAR STALLING ON SEPT. 18, 2004. DRIVER BEHIND ME DURING TIME OF STALLED ENGINE ALMOST HIT SUZUKI VERONA IN THE REAR. VERONA WAS TAKEN TWICE TO DEALERSHIP FIRST TEAM SUPER STORE AT 1800 GREENBRIER PARKWAY, CHESAPEAKE, VA 23320. SERVICE ADVISOR WAS [XXX]. I ALSO TALKED TO THE VICE PRESIDENT OF THE COMPANY, [XXX] CONCERNING PROBLEM WITH PART ARRIVING TO CORRECT ELECTRONIC CONTROL MODULE. [XXX] STATED THAT THE REASON THE PART WAS LATE ARRIVING WAS BECAUSE THE SOFTWARE HAD TO BE REBUILT. ALSO, ACCORDING TO [XXX] A SUZUKI REPRESENTATIVE INSTALLED THE CORRECTIVE SOFTWARE. I HAVE HAD A SERVICE REQUEST NUMBER AT SUZUKI SINCE 04 AUGUST 2004 OF [XXX] AND SPOKE TO A PERSON WHO ADDRESSED HERSELF AS [XXX] IN CUSTOMER SERVICE. THE SUZUKI RECALL NO. KE. TO CONTACT SUZUKI IN THE UNITED STATES IS 1-800-934-0934. THE ADDRESS IS AMERICAN SUZUKI MOTOR CORPORATION, AUTOMOTIVE CUSTOMER RELATIONS, 3251 EAST IMPERIAL HIGHWAY, BREA, CA 92821-6795.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I EXITED A FREEWAY, I BRAKED TO DISENGAGE THE CRUISE CONTROL AND STARTED SLOWING DOWN. THE CAR ACTED AS THOUGH IT WAS AUTO-BRAKING TO SLOW DOWN AS IF GOING DOWN A STEEP HILL SEVERAL TIMES VERY SEVERELY AND CAME TO A COMPLETE STOP. IT WOULD NOT GO FORWARD OR IN REVERSE UNTIL I TURNED OFF THE CRUISE CONTROL AND THE ENGINE AND RESTARTED IT. ON TWO OTHER OCCASIONS, THE CAR WOULD NOT MOVE AFTER STOPPING TO ENTER A FERRY AND WITH MY WIFE ATTEMPTING TO LEAVE A PARKING LOT. *JB

THE CONSUMER COMPLAINED ABOUT AN ONGOING STALLING PROBLEM WHENEVER THE VEHICLE CAME TO A STOP. THE CONSUMER WAS ABLE TO RESTART VEHICLE. IT WAS TAKEN TO THE DEALER, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK PE04062_CAT *SC *JB

WHILE DRIVING CHECK ENGINE LIGHT CAME ON, FOLLOWED BY VEHICLE STALLING. DEALERSHIP REPLACED THE 02 SENSORS 4 TIMES, BUT FAILURE RECURRED. *AK PE04062_CAT *MR

UPON STARTING THE VEHICLE IT SHOOK AND VIBRATED ERRATICALLY. ALSO, IT SHIFTED LIKE A STANDARD TRANSMISSION. WHEN DRIVING AT 40 MPH THE VEHICLE JUMPED. *AK THE VEHICLE SHUTS OFF WHILE DRIVING. THE FUEL PUMP AND COMPUTER BOARD WAS CHANGED PROBLEM STILL EXISTS. *TC

WHILE DRIVING 10 MPH VEHICLE SHUT DOWN. AS A RESULT, POWER STEERING FAILED, AND THE BRAKES BECAME VERY HARD. *AK PE04062_CAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON 8/2/2004 WHERE IT REMAINED UNTIL 8/21/04. *TC

VEHICLE CAN BE DRIVEN AT ANY SPEED AND IT WILL STALL. THIS WILL CAUSE VEHICLE TO LOSE STEERING AND BRAKING POWER. C ONSUMER TOOK VEHICLE TO DEALERS, BUT DEALER WAS UNABLE TO REMEDY THE DEFECT. *AK

SUZUKI VERONA 2004: COMPUTER CHIP HAS TO BE REPROGRAMMED BECAUSE IT DOESN'T REGULATE THE ENGINE. THEN WHEN THIS IS DONE THE O-2 SENSORS AND CHECK ENGINE LIGHT COMES ON. THE COMPUTER CHIP CAUSES THE CAR TO HESITATE, STALL AND BACKFIRE. (FLASH OF CHIP NEEDED) SUZUKI THEN PROMISES CUSTOMER THAT THEY WILL GET A CAR PAYMENT FOR THEIR TROUBLE IN AN ATTEMPT TO ENTICE THEM TO...RELEASE SUZUKI FROM ARBITRATION....BUT THE CHECK IS A SCAM. (THEY ALLEDGEDLY WITHDREW THE OFFER WHEN I ASKED FOR EITHER A TRADE UP TO A NON LEMON OR DEFECTIVE CAR OR ARBITRATION) THERE NEVER WAS ANY PROOF OF ANY CHECK GIVEN TO ME. SUZUKI CLAIMS THEY HAD TO OBTAIN "APPROVAL" FROM EPA TO REWRITE THE CHIP"...BUT I NEVER RECEIVED ANY RECALL NOTICE. IM UNCERTAIN OF THE TECHNICAL TERMS BUT I BELIEVE IF EPA WAS INVOLVED THAT SUZUKI..VERONA MIGHT NOT MEET EMISSIONS STANDARDS. ON THE DATE THERE ISN'T A CERTAIN DATE. *AK

WHILE DRIVING AT 30 MPH, VEHICLE STALLED, ENGINE FAILED (AFTER OWNING VEHICLE THREE DAYS). OWNER/DRIVER WAS ABLE TO RESTART VEHICLE. DEALER SERVICE DEPARTMENT "LOOKED AT" AND "TESTED" VEHICLE, BUT FOUND NO PROBLEM. OWNER TOLD TO DRIVE A FEW DAYS, AND RETURN VEHICLE IF PROBLEM RECURS.*AK

WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THEN VEHICLE WOULD STALLED. THE DRIVER TRIED TO RESTART WAS ABLE TO START AND DROVE IT HOME. THE NEXT DAY DRIVER DROVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE COMPUTER SYSTEM NEEDED REPLACEMENT. THE DRIVER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM STILL HAS NOT BEEN RESOLVE. *NM *NM PE04062_CAT

I BOUGHT MY SUZUKI VERONA JAN 2004 AND HAD PROBLEMS FROM THE FIRST WEEK. THE RADIO WOULD NOT WORK BECAUSE THEY COULDN'T FIND THE CODE SO THEY HAD TO TAKE IT OUT TO REPROGRAM, THE CAR WOULD NOT GO FORWARD WHEN I HIT THE GAS PEDAL, THE TRANSMISSION WOULD JERK, THEN WORST OF ALL IT WOULD JUST CUT OFF WHETHER SITTING STILL OR IN MOTION. IN THAT SIX MONTH PERIOD, I HAD TO DRIVE 6 LOANER VEHICLES. PEOPLE BEGAN TO ASK ME IF I OWNED A CAR LOT BECAUSE I WAS ALWAYS IN A DIFFERENT CAR! ;O)SO I FILED A LEMON LAW CLAIM AND AFTER 6 MONTHS I GOT A BRAND NEW VERONA. BUT THE STORY DOESN'T END THERE BECAUSE AFTER 1 MONTH AND A HALF OF MY NEW VERONA REPLACEMENT, IT CUT OFF ON ME WHILE I WAS DRIVING DOWN THE STREET. SAME PROBLEM AS MY FIRST VERONA. THE THING THAT GOT ME DURING MY FIRST ORDEAL WAS THE FACT THAT SUZUKI DID NOT BELIEVE ME WHICH IS WHY I HAD TO GO FILE A CLAIM. BUT NOW, FROM WHAT I HAVE BEEN TOLD THIS TIME AROUND, MY CAR ALONG WITH 3 OTHER VERONAS ARE NOW SITTING IN THE SHOP WAITING FOR SUZUKI TO COME AND FIX THEM. SO I AM IN LOANER CAR NUMBER 7. GOOD LUCK TO YOU ALL WHO HAVE NOT EXPERIENCE ANY PROBLEMS. BUT IF YOU DO, DON'T LET THEM FOOL YOU. I AM A WITNESS THAT THIS CAR HAS MAJOR PROBLEMS. *AK PE04062_CAT

INTERMITTENTLY AND WITHOUT WARNING VEHICLE STALLEDS ON THE HIGHWAY. VEHICLE CAME TO A COMPLETELY STOP BEFORE IT COULD BE RESTARTED. ALSO VEHICLE SURGED FORWARD. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND STILL COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK PE04062_CAT

COLD START RUNNING WILL STALL. POOR ACCELERATION . STALLING . THIS DEALER FIXED MY CAR THE FIRST TIME. THEY REPLACED THE ENGINE MNGMNT CONTROL BOX UNDER RECALL KC.*AK PE04062_CAT

BOTH PASSENGER AND DRIVER REAR SEAT BELTS LOCK UP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS ABLE COULD NOT DUPLICATE THE PROBLEM. *AK WHEN THE REAR PASSENGER MOVED THE SEAT BELT BECAME TIGHTER AND TIGHTER TO THE POINT WHERE THE PASSENGER COULD BARELY BREATH. THE MANUFACTURER WAS CALLED TWICE BUT THEY DIDN'T PROVIDE ANY ASSISTANCE. *NM

WHILE DRIVING BETWEEN 30 TO 35 MPH VEHICLE INTERMITTENTLY STALLED. THIS CAUSED THE LOSS OF STEERING AND BRAKES. CONSUMER WAS ABLE TO PULL OUT OF THE ROAD, THIS INCIDENT HAPPENED TWICE IN THE LAST 6 MONTHS. DEALER AND THE MANUFACTURER WERE NOTIFIED. *AK PE04062_CAT

WHILE DRIVING 30 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION TWICE, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO RETURN THE VEHICLE TO CONSUMER DUE TO SAFETY PROBLEM, AND NOT BEING ABLE TO DUPLICATE THE PROBLEM. *AK PE04062_CAT

THE VEHICLE SHUT DOWN WHEN ACCELERATING. THE VEHICLE WOULD START BACK UP BUT THE PROBLEM CONTINUED. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALER FOR AT LEAST 30 DAYS. HOWEVER, THE PROBLEM STILL EXIST. PROVIDE FURTHER DETAILS. *JB PE04062_CAT

CONSUMER STATED THAT WHEN DRIVING, THE VEHICLE JUST SHUTDOWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY HAD IT FOR OVER A WEEK AND THE CONSUMER WAS AFRAID TO GET BACK INTO IT BECAUSE SHE THOUGHT SHE MAY GET KILLED. *AK THE ELECTRONIC KEY WOULD NOT OPEN THE VEHICLE AND IT WOULD RELOCK ITSELF CONTINUOUSLY AT LEAST THREE TIMES BEFORE THE CONSUMER COULD ENTER, THE SEAT BELT WOULD DISENGAGE ITSELF, THERE WAS A STALLING PROBLEM, THE DEALER SUGGESTED THAT THE VEHICLE WOULD ADJUST ITSELF WHILE IN MOTION, AND THE A/C WOULD CHOKE. *SC *JB PE04062_CAT

I BOUGHT A 2004 SUZUKI VERONA 4 DOOR SEDAN, IN OCTOBER 2003. SINCE THEN I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES, THEY KEEP SENDING ME AWAY WITHOUT FIXING IT, THEY SAY WHEN THE CAR STALLS THATS THE WAY IT WAS DESIGNED. AND ALL THE CARS I HAVE OWNED IN THE PAST I'VE NEVER HEARD OF THEM BEING DESIGNED TO STALL!! IT DOES NOT ACCELERATE PROPERLY, THE CAR STALLS MISS FIRES WHEN COLD, IT DOESN'T SHIFT RIGHT, THE SERVICE PERSON SAID THAT IT WAS MY DRIVING (BULL)! THE MECHANIC SUPPOSED TO FIX THE CLOCK THREE TIMES AND STILL DOESN'T WORK, THE HEATED SEATS DON'T WORK PROPERLY, THE CIGERETTE LITER DOESN'T WORK, THEY SAID IT WAS THE FUSE BUT THE FUSES ARE GOOD. I AM EXTREMELY UNHAPPY WITH THE PROFORMANCE OF THIS CAR, THEY HAVE TOLD ME THAT NOBODY ELSE HAS HAD ANY COMPLAINTS, THAT MINE IS THE FIRST.THERE NEEDS TO BE SOMETHING DONE BEFORE SOMEBODY GETS HURT OR EVEN KILLED, ESPECIALLY TODAY WHEN I TRIED TO PULL OUT INTO TRAFFIC AND IT DIDN'T WONT TO ACCELERATE IT STARTED TO GO AND IT WOULDN'T MOVE, AFTER I PROCEEDED TO GO IT WOULDN'T DO NOTHING ALMOST CAUSING ME TO GET HIT BY AN ON COMING CAR, THAT WOULDN'T SLOW DOWN!!! DISGUSTED IN SOUTH CAROLINA!!! I WOULD NOT RECCOMEND A SUZUKI TO ANYONE, THEY ARE ALL JUNK. *LA PE04062_CAT

FROM THE MOMENT I PURCHASED MY 2004 SUZUKI VERONA, I'VE HAD NOTHING BUT PROBLEMS. PROBLEMS INCLUDE RIGHT SIDE PULLING (THE DEALER REPLACED THE TIRE BUT IT CONTINUES TO PULL. HOWEVER DEALER CLAIMS "THERE IS NO PROBLEM, YOU JUST DON'T LIKE THE VEHICLE"). PROBLEMS WITH IDLING AND THE CAR CUTTING OFF. PROBLEM WITH GEARS NOT SHIFTING FAST ENOUGH (MINE IS AN AUTOMATIC) BUT IT STALLS ALL THE TIME WHEN I AM TRYING TO ACCELERATE. I AM EXTREMELY UNHAPPY WITH THE PERFORMANCE OF THIS AUTOMOBILE. I WOULD NEVER RECOMMEND ANYONE TO BUY A SUZUKI. I'VE PRETTY MUCH BEEN TOLD BY THE DEALER I BOUGHT IT FROM THAT THEY CANNOT FIND MY "MYSTERY COMPLAINTS" AND THAT THEY CAN'T DO ANYTHING TO THINGS THEY CAN'T FIND. IT'S ALL A BUNCH OF BULL! I DO HAVE THE SAME PROBLEMS THAT OTHER OWNERS ARE COMPLAINING ABOUT, IT'S NOT ALL IN MY HEAD!*AK PE04062_CAT

I HAVE HAD THE CAR AT TWO DEALERSHIPS FOR THE STALLING ROUGH IDLE PROBLEM. THEY CANNOT HIND THE PROBLEM .THIS HAPPENS ALOT WITH TIS CAR. SUZUKI NEED TO STEP UP AND ADDRESS THIS PROBLEM.*AK PE04062_CAT

MY VERONA HAD A PROBLEM OF FEELING LIKE IT WASN'T SHIFTING RIGHT. THE FIRST TIME I WAS GOING ABOUT 40-50 MPH AND IT FELT LIKE THE BRAKE WAS ON OR IN FIRST GEAR. THE SECOND TIME 30-40 MPH THE SAME THING. THEN THE SERVICE ENGINE SOON LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY SAID " I'M NOT POINTING ANY FINGERS BUT IT SHOWS THAT THE THROTTLE AND THE BRAKE WAS ON AT THE SAME TIME". WHICH I TOOK TO MEAN I WAS DRIVING WITH MY BRAKE ON WHILE ACCELERATING. THIS WAS NOT THE CASE. TOLD HIM THAT IF I PULLED OVER AND SHUT THE CAR OFF AND THEN RESTARTED IT THAT THE PROBLEM WENT AWAY. THEIR ANSWER TO DRIVE IT IN (30 MILES) WHEN THE CAR WAS HAVING THAT PROBLEM.*AK

THIS CAR STALLS AND MISSFIRES WHEN COLD. SUZUKI HAS A RECALL ON THIS BUT ONLY FOR CERTAIN AREAS OF THE CONTRY. THE DEALERS I CALLED DO NOT KNOW ANYTHING ABOUT THIS RECALL #XC PE04062_CAT

MY VERONA HESITATES BADLY WHEN COLD AND CONTINUES ALTHOUGH NOT AS BAD AFTER WARMING UP. ALSO IT IDLES VERY ROUGHLY(MISFIRES) WHEN FIRST STARTED. THE CRUISE CONTROL SURGES EXTREMELY BAD WHEN USED.CONTACTED DEALER, AND WAS SUPPOSED TO GET A CALL BACK IN AN HOUR, THAT WAS 1 WEEK AGO.THIS CAR ONLY HAS 600 MILES ON IT NOW.*AK

I HAVE A 2004 SUZUKI VERONA AND ABOUT 3000 MILES IT STALLED AFTER DRIVING IT WITH THE AIRCONDITIONER SET AT ABOUT 72 DEGREES IN HOT WEATHER THE CAR RESTARTED ABOUT 2-3 HOURS AFTER COOLING OFF. I HAVE EXPERIENCED THIS ABOUT 3 TIMES NOW. I TOOK THE CAR INTO THE DEALER THE FIRST TIME IT HAPPENED AND THEY COULD NOT DO ANYTHING TO IT BECAUSE THE CAR WAS WORKING PROPERLY. THE 3RD TIME IT HAPPENED WAS AT THE DEALERSHIP AFTER DRIVING IT FOR AN 1 1/2 IN HOT WEATHER AGAIN. IT IS CURRENTLY THERE AND WHAT MADE IT INTERESTING IS THAT THERE IS ANOTHER VERONA BEING SERVICED FOR THE SAME REASON. BOTH SUZUKI HEADQUATERS AND THE DEALER ARE BEING VERY COOPERATIVE AND ARE WORKING WITH ME TO RESOLVE THE ISSUE.*AK PE04062_CAT

I HAVE A 2004 SUZUKI VERONA THAT HAS A POOR RUNNUNG CONDITION . THE DEALERS HAVE NOT RECEIVED ANY SERVICE INFORMATION FOR THIS PROBLEM THAT ALL THE CARS HAVE. WHEN AT MILD TEMPS. IT WIL IDLE VERY ROUGH AND ALMOST DIE UNLESS YOU REV THE MOTOR FIRST AND LET IT IDLE ITSELF SMOOTH.*AK PE04062_CAT

THE WINDOW WASHERS WILL NOT SPRAY HARD ENOUGH TO HIT THE WINDSHIELD ON A WINDY DAY. THE DEALER HAS REPLACE THE WW PUMP AND THE WW HOSE AND CHECK VALVES. THE STILL DO NOT HAVE THE CORRECT AMOUNT OF PRESSURE .*AK

I PURCHASED MY VEHICLE IN OCT 2003. SINCE THEN I HAVE TAKEN IT IN NUMEROUS TIMES, WHERE I WAS TOLD AT ONE TIME THE VEHICLE WAS "DESIGNED TO STALL". NEVER HEARD THAT BEFORE. ANYHOW, IT STALLS, EVEN NOW THE WEATHER IS WARMED UP, IT STILL STALLS FROM TIME TO TIME. IT ALSO DOES NOT ACCELERATE PROPERLY, I HAD CONTACTED SUZUKI WHO CLAIMED THEY WOULD CALL ME BACK AND NEVER HAVE TO THIS DAY. I HAVE HAD A FUEL PUMP PUT IN, THE HOLD BUTTON NEEDED TO BE FIXED BECAUSE IT DEPRESSED AND WOULDN'T DEPRESS (WHILE I WAS CLEANING VEHICLE). IT HESITATES WHEN DRIVING AT A STEADY PACE AS WELL. THE CUSTOMER SERVICE I HAVE RECEIVED FROM BOTH THE DEALER AND SUZUKI IS TERRIBLE. WHENEVER I AM APPROACHED IN PUBLIC WHILE TRAVELING AND PEOPLE ASK HOW I LIKE MY SUZUKI AND IT'S WARRANTY, I TELL THEM DON'T BUY IT AND YOU WILL NEED THE WARRANTY. I HAVE NEVER BOUGHT A BRAND NEW CAR BEFORE. SINCE WE PURCHASED THE VERONA WE HAVE SINCE PURCHASED A 2004 DODGE NEON, WHILE NOT FANCY, IT RUNS GREAT AND THE DEALERSHIP IS AWESOME. I TOLD THEM ABOUT MY EXPERIENCE AT SUZUKI AND TOLD THEM I HOPE THEY WOULD TREAT ME BETTER, SO FAR SO GOOD. THE SUZUKI DEALERSHIP SAID I COULD TRADE THE VERONA IN AND THEY WOULD GIVE ME $16,000 FOR IT, WHILE WE JUST PAID $21,000. GREAT DEAL! THAT WOULD BE LIKE RENTING A CAR FOR 4 MONTHS AT $1,000 PER MONTH. WE DECIDED TO KEEP THE CAR AND KEEP TAKING IT IN WHEN WE HAVE TIME TO DO SO. I WOULD HIGHLY RECOMMEND THAT NO ONE PURCHASE THIS CAR UNLESS THEY ARE BORED AND WANT TO DRIVE THEIR MECHANIC AR