On or about April 28, 2022, while traveling on route 95 North (an interstate highway) utilizing the Factory GPS system which is in the center console, the entire console went blank. I immediately grew concerned the vehicle steering or acceleration was about to fail and pulled over on the shoulder of the interstate. I turned off the vehicle and restarted it, yet the screen remained blank, which meant I could not control the heat, defroster, air conditioning, GPS, radio, the USB ports, the telephone connections, and etcetera; all were inoperable. As I continued to drive the screen remained blank or blacked out. I pulled into a rest area and waited 20 minutes with the vehicle turned off, and when I restarted the vehicle, it operated normally. On April 29, 2022, vehicle mileage 10,389, I took my 2022 Outback to Subaru, while at the dealership the dealership diagnosed the problem as follows: a new center console Cockpit Control Unit Assembly-Navigation and Display Assembly was ordered. I was told the dealership would contact me when the part arrived. I did not hear from the dealership and on June 27, 2022, vehicle mileage 16,282, I returned to Subaru for the third (3rd) time, and I informed them the problem with the center console continued. I was advised that additional testing was needed. According to the service records a miscellaneous check for the latest software was completed, issue was not resolved, the console failed to accept the updates and a new console was ordered. No
2022 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →
While stopped in a line at a drive through the vehicles automatic shutoff (fuel savings feature) engaged. When the brake is released the car completely shut down, including all computer, dash and vehicle lights. The cars transmission was in Drive and could not be placed in Park in an attempt to restart the vehicle. After several minutes the car shifted to Park and was able to be restarted after more than one attempt. I exited the very busy parking lot and proceeded to my place of work approximately a half mile away which is a safer location. Each time the brake was depressed the automatic shutoff would attempt to engage immediately, fearing a shutoff/failure in a major intersection I "feathered" the brake to keep engine running. Upon reaching my place of work parking lot and placing the vehicle in Park I was able to disengage the feature. This vehicle has been plagued with issues, it currently has very low miles (less than 5000) and is one year old. It had a battery failure at 600 miles, and has had several issues since that time with the vehicle not starting. Fortunately these issues occurred out of traffic but the latest incident could prove hazardous if it occurred in traffic. When the vehicle diagnostics are run it shows "Normal" and the problem remains unresolved. I have also noted hesitation with the shifting during acceleration from day one of owning the vehicle. It does not shift smoothly and will often hesitate which can pose a danger if attempting to avoid an accide
I parked the vehicle on 8/5/22 in the evening and noticed a crack in the windshield 18" long starting from the edge of the glass on 9/6/22 in the morning. There are no impact chips from rocks or any other signs of damage such as a tree branch falling on the windshield. The temperature overnight was is the upper 50s.
Within 2000 miles the windshield stressed fractured from the passenger side edge and then progressed inwards in multiple directions. There was no impact. The dealer (Balise Subaru-Warwick RI) called me a liar about an impact and gave me nothing but lip service about Subaru of America possibly performing a "good will" replacement. The crack is large enough to place a credit card into. Never before have I seen a crack that wide. Safety glass usually hairline cracks. A glass replacement company told me Subaru is using unreasonable thin glass to lighten the cars to make the MPG numbers. But at the risk of safety to drivers?? I think windshields are pretty important to not mess around with. Minimum thickness should be a standard.
I have bought 2 subaru vehicles...brand new off the lot. Both my 2017 subaru impreza and now my 2022 subaru outback wilderness had brittle windshields from the factory.. I had 4 cracks within the first 2 months of owning this outback and I'm probably going to have to pay to have my windshield replaced. The replacements are always strong, safe and reliable. Why is my 41,000$$ car come with an unsafe windshield that cracks with small pebbles?. Hopefully nothing bigger ever hits it. Subaru makes plenty of money from us to supply us with a quality windshield. And I see there is already a pending windshield lawsuit for earlier models.. this year and model should be included!! The situation..I bought a brand new subaru and they refused to sell windshield replacement with the vehicle and now this happens..4 cracks within 2 months!! Unsafe. Thank you so much for your help!
Windshield developed a fracture while driving on the freeway w/ no impact by any foreign objects. Location of fracture is on bottom end of windshield next to windshield wipers.
I just brought this new 2022 Subaru Outback one day before this happened. I made a right turn on a local road at a speed near 30 mph. Suddenly, I heard a big sound from the windshield. Then I found there was a hole in the windshield. There was one SUV in front of my car when this happened, and its speed was similar with my car. I just brought this car and total mileage was around 50 miles. I can't image this happened at low speed. I think maybe one small stone caused this problem and I was lucky that it didn't hit me. We let our dealership to repair it and prevent it cracking. I hope I don't need to replace this windshield in the near future.
The car was not used for two weeks (parked at home garage). When we came back from our trip, the battery died. Everything (lights etc.) had been turned off. The tow service came to jump started my car, and I drove to the dealership. I took it to the dealership, they inspected the car, recharged the battery, sent me home. The service person suggested I put in a battery tender to keep car outback charged while being away for a while. The car was purchased in late May 2022. If we had driven the car to park at airport while we were on vacation, we would have been stranded at the parking lot. A safety hazard! Apparently the dead battery issue with Subaru Outback is an known issue.
Spontaneous 18" windshield crack on the driver's side with no impact point noted. Completely unprovoked.
Crack formed in windshield. Did not notice any chips or impact points. Crack formed on front right corner through the heated wiper blade rest. This seems to be an ongoing issue with Subaru.
On August 19, 2022, approximately 11:30 a.m., after parking my 2022 Subaru Outback Limited in a private driveway, the windshield began cracking from the bottom edge and has grown 25 inches toward the center of the windshield. There was no impact to the windshield. The weather was moderately cool--74 degrees, slight mist precipitation (wiper use minimal), and no wind. And, my previous drive (as with my history with this vehicle, 2,831 miles) was a gentle and uneventful four miles. I've spent fourty years entering and exiting the driveway and driving in that area, with other cars, and never once had a problem. I spent twenty years investigating traffic accidents and vehicle related problems in metro-Atlanta (Cobb County Police 1992-2012), and never saw a problem like this. But, since buying the car (my first Subaru), I've read countless Internet posts of similar events, from folks who have purchased a Subaru in the past five or so years. Subaru of America hasn't responded to my concern; and, my dealership (Subaru of Kennesaw (Georgia)) is dodging the burden of replacement costs. Not only is Subaru of America being irresponsible in the manufacturing and promotion of their cars, when they know there's a serious design flaw, but they show little interest in working to resolve a simple and important problem that affects everyone on roadways throughout the world.
Crack appeared on lower passenger section of windshield for no apparent reason. Windshield was replaced by certified repair center due to same issue a month ago with less than 2000 miles of driving.
I purchased this vehicle brand new in August 2021 (so 1 year ago exactly). There is an issue with their windshields and cracking immediately the second you even get the smallest rock impact. Just today I got another one cracked across my entire windshield within seconds and the impact point is smaller than 1cm. This is my FIFTH windshield crack and replacement in ONE year. I am in insurance and in 12 years of being in the industry and also driving multiple vehicles myself... I have NEVER myself or my clients had this many cracked windshields within 1 year of a brand new vehicle. There was already a class action lawsuit on the windshields from 2014 to 2018 Outback models... clearly 2022 model is doing the same thing. Also, funny enough, in financing they offer glass coverage you can purchase which is something i have never seen financing offer and I didnt choose because I had glass insurance through my auto insurance BUT NOW I realize why they actually offer it because they are WELL AWARE that Subaru has glass issues. Of course, they don't tell you that. This is not a location issue, or a where I am driving and what types of roads issue. This is a city car used to go to and from my office. I am not on dirt roads etc. this is NOT normal. 5 massive cracks from things that are less than 1cm is a car issue not a driver/user issue.
I was driving down the highway with no other vehicles around me. Suddenly, the middle of the windshield cracked from the bottom edge up and toward the passenger side. The car was parked overnight, and the crack spread further toward the driver side, directly in my sight line. There are 4,300 miles on the car.
The contact owns a 2022 Subaru Outback. The contact stated that there was a crack on the windshield. There was no impact on the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800.
No component failed or malfunction. It is working as designed but it is a serious safety concern that can not be addressed except by purposely bypassing the safety system or systems. For whatever reason Subaru added rear seat belt chime alarms to the rear seats. Three in total it appears. Driver, passenger, and center. The chimes will continue to grow louder until it blocks all radio and becomes a distraction. In theory this is not a bad idea. In practice it is a safety concern. Subaru markets their vehicles as being pet friendly. The issue is when I have my dog in the back seat the seat beat alarm continues to go of sporadically and she is not done growing yet. I don't use harness/restraints but even if I did there would be no way to keep her in the correct position to not make the adjacent seat chime. This is a major distraction while driving because I have to constantly take my eyes off the road and try to reposition her to stop the chime/alarm. It is also putting others at risk as I am not focused on driving. Problem confirmed by the dealer and Subaru (SOA) with no plan to fix except cut wires, buy seat belt buckles from Ebay to stick in holder, or clip seatbelts when not in use. Concern is this will cause passengers to not buckle up due to the hassle. Safety can't be an inconvenience or there is less chance it will be followed. No police have been involved. Dealer and SOA have confirmed it is a problem with no solution. Possible software update in the future. Not a failu
Cracked windshield, brittle thin glass causes visibility issues!
Battery drained, car would not start. First occurrence with new car at 831 miles, battery diagnosed as defective and replaced by manufacturer. Second occurrence at 4620 miles after sitting unused 8 days at airport parking, battery drained and most "check engine" lights on after jump-starting. EyeSight and most safety features disabled until checked and reset by manufacturer. Manufacturer quote "CAUSE: Problem due to vehicle sitting for more than a week low battery voltage concern. Recharged battery and it passes test. 100009 No problem found." Maintenance rep said car is working to specs. However a periodic dead battery to seniors who do not drive daily but desperately need a reliable car in case of sudden emergencies is cause for a safety concern.
I walked out to my car on Monday morning June 27th and the windshield on my 2022 Outback Wilderness was cracked on passenger side. No prior Rock Impact and only 2,807 miles . Submitted a claim with the dealer. Have not heard back yet. Manager said to call him back on Friday.
Battery dies or runs so low the vehicle won’t start, if a door/hatchback is left open just a short time with the engine turned off. Or if the key fob is in the cab more than a few minutes with the engine off, or the accessory function is used more than a few minutes with the engine off. I bought the car on July 21st 2022. On July 26st 2022 I was driving it on a Jeep road and pulled over and stopped for 10-15 minutes, car/engine turned off. When I returned the car wouldn’t start. I tried to start it repeatedly. It appeared to be a low battery. I may have left the door ajar but don’t believe so. I did sit in the car a few minutes with the engine off. My phone was plugged in to the car and I used it for a few minutes. I possibly could have left the key fob in the car but don’t think so. About 15 minutes later, after exiting the vehicle, I got back in and it started. I researched online and found this has been a problem with Subaru Outbacks. Lawsuits have been filed. I called the dealership and talked to the salesman and he said he had no idea why my car hadn’t started. Which I find hard to believe. If this had happened a few miles further out in the desert and I was gone from the car longer and the battery completely failed it would have been a life threatening situation. It was a 100 degree day and phone reception was spotty. I’m 67 and had water but a 6 mile walk back to civilization wouldn’t have been easy. I’ve read that many Outback owners carry a jump-start device-battery.
We purchased this 2022 Subaru Outback on 7/19/22. My wife was driving in the rain to church. She parked the car and attended the church service. After the about 2 hours she went got in the car and noticed 3 cracks in the front windshield. There were no known impacts to the windshield. There are 3 cracks originating from a center point. 2 of the cracks are about 12 inches longs with the 3rd being about 4 inches long. This cracking started on 7/31/22. We haven't even made the 1st payment yet. Very distressing to say the least.
I have only had this vehicle for 11 months and I’m about to have the windshield replaced for the second time. This poses a serious safety risk on any road and especially highways. If the crack spreads to the vehicle Eye Sight area then the function will shut off, causing further problems on the highway in regards to cruise control and emergency braking. The Outback vehicles are known for having weak windshields and the manufacturer has recalled some model years.
Spontaneous windshield crack. Crack went from drivers side edge of glass horizontally across approximately 2/3 of the windshield. After approximately 2 days, the crack began to seperate, it was nearly a 1/4" wide by the time it was replaced. There was no obvious sign of an impact, I assumed there had been an impact, but am concerned of an actual defect as I am hearing reports of this spontaneous cracking becoming more common.
Windshield crack. With just under 3000 miles on our 2022 Subaru Outback while driving home, my wife noticed a small crack on the windshield near the "Eye sight" cameras which I could not see from the driver side. By the time I could finally pull over and look at this it had grown to over a foot long or longer. Prior to owning this Subaru, we helped our Daughter with the purchase of her first Subaru, a 2020 Subaru Crosstek Hybrid. She has already had to have her windshield replaced due to a small chip which grew into a long unrepairable crack. Prior to owning a Subaru, I owned a 2007 Chevrolet Impala for over 14 years. Just before selling it this past year I had to replace the windshield on this car. Not sure what the cause of the crack was but I suspect it was vandalism. I'm reporting this as I've heard others having this problem as well and was concerned that maybe there was a problem with Subaru windshields.
Multiple windshield cracks from small rocks on the highway. Crack has spread across the windshield. We have only owned the car 3 months.
There is a defect in the windshield. I’ve replaced the windshield twice. The first time a rock hit it and it caused the entire windshield to crack. I got the windshield replaced and a week later it cracked again. I replaced it again and 30 minutes later it happened again. My father in law has an Outback as well with the same issue. I also have a colleague with the same exact model vehicle with the same issue. I researched online and there are many owners that have complained about the same thing. When I talked to the dealership where the car was purchased the salesman seemed to have heard about the issue before. The windshield repair shop also said that there are a lot of Subarus that come through the shop with the same issue. I’ve had rocks hit my windshields in past vehicles and I have never seen them crack and spiderweb in this way. It is obvious to me that there is a flaw in the design or manufacturing of these particular windshields.
We left the outback wilderness out Overnight under no trees or anything that may cause damage like that. Come outside in the morning, and bam, a 13 inch crack in a semi S shape with no visible chip from a rock. There is absolutely no reason there should be a crack, even if there was a small chip in the glass. That's the cause of poor craftsmanship and this deserves a lawsuit alone. Has Subaru of America learned nothing from what happened with the 2015 to 2016 outback and legacy models? What about their most recent lawsuit in 2019 that ranged for the 2017 to 2019 Foresters that also awarded the victim of poor windshields? Do we need to have another lawsuit? If that's the case so be it but I seriously hope the NHTSA kicks off a recall so there is no need for a lawsuit. I love Subaru, I seriously do but they haven't been doing so well with their windshields, their Infotainment systems, and engines.
Very tiny rock hit the windshield without much force but still caused a ding in the windshield. Glass appears to be excessively fragile.
SafeLite is Unable to calibrate vehicle EyeSight after non-OEM windshield replacement. Yes the vehicle is available for inspection upon request. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There have been two attempts to calibrate the vehicle EyeSight by SafeLite. The dealer says the EyeSight with a non-OEM windshield can not be properly calibrated. According to Subaru, the 2022 model requires that OEM glass be used for windshield replacements on models that are equipped with the EyeSight Advanced Driver Assistance System (ADAS). Lane detection works randomly, periodically there a warning beep showing a vehicle icon between two bars and the word "Off" . In addition to the alarms, the Vehicle Dynamics Control (VDC) keeps nudging the steering wheel causing the vehicle to swerve. None of the front safe driving features of the vehicle can be trusted. The steering nudging problem doesn't happen when the VDC is turned off. The VDC defaults to on. To safely drive the vehicle the VDC needs to be manually turned off each time the car is started. No the problem has not been confirmed by a dealer or independent service center. I assume the vehicle logs have a record of the warnings.
I have 2022 Subaru Outback Limited XT. The windshield cracked 7 days after purchase. Only have 200 miles on it. Drove at 60mph and suddenly saw a crack on the passenger side of the windshield. Didn't hear any pop sound. The crack was about 17 inch long spreading from the bottom edge passenger side to the center of the windshield. Took the car to the dealership and was told the windshield is not under warranty.
The gas pedal and brake pedal are not adjustable due to them being digitally programmed. The position of the brake is higher than the gas pedal, which causes stress on my knee, ankle, and hip joints and has caused me significant pain so I can't drive. The gas pedal needs to be pressed hard to get the car going, which has been causing me knee pain. I asked the Premier Subaru of Fremont, where I leased my Subaru Outback in May 2022, if they could tighten the brake pedal and adjust the gas pedal, but they said it was impossible. This is injuring my knee and causing me to have sciatica.
I have the 2022 Subaru Outback Wilderness, which is supposed to have "Gorilla Glass" for the windshield (which looks like two windshields sandwiched together), but only the outer glass was cracked. The windshield developed a cracked starting from the mid-height passenger side edge, and continued towards the driver side, stopping just prior to the middle of the windshield and then looping under. The vehicle was parked, and when I got in the vehicle the following morning I noticed the crack. I looked closely for an impact point, and there were none. I took pictures and video of the windshield. I contacted Subaru (Pembroke Pines, FL) and they said they had not heard of any issues and told me to reach out to my insurance company, which I did and they directed me to safelite AutoGlass in Miami (2757 SW 8 Street, Miami, FL. 33135) to have the windshield and safety "eyesight" recalibrated. The technician was not able to see any impact point as well. The windshield was replaced with a factory windshield "Gorilla Glass" type and the safety feathers were calibrated.
Windshield cracked completely without impact
1. Front Windshield cracks easily instead of chipping. Appears to be under pressure in a strange way and it cracks then starts to delaminate. I had 2 windshields replaced within 30 days. Water also starts to enter the crack and it impacts the wiper blades when in use. 2. Center Info-Tainment system in underpowered to the degree that touch response is laggy to the degree to be dangerous. With all the climate controls, radio, gps, and other controls now on the touch screen this slowness is dangerous to the point that should warrant a recall. I've had a system update done and this did not fix the slow touch response. It appears to be underpowered hardware.
Driving and thought I heard slight cracking noises, couldn't figure out what it was. About 2 minutes later a huge crack about 18" spontaneously appeared from the passenger side of the windshield to nearly the middle of the windshield. No rocks or impact, just out of nowhere.
The glass sheet on the vehicle’s sunroof spontaneously exploded while I was driving on the freeway. Some broken shards fell onto myself and into the cabin as the interior pull cover was in the open position at the time of the explosion. Luckily no additional passengers were in the vehicle at the time of the incident. I was in shock as I heard and felt the explosion. As broken shards were falling onto me and into the cabin, I thought I was a victim of an intentional freeway shooting or an unlucky recipient of a stray bullet. After realizing I was unharmed, I immediately drove my car to a trusted Subaru dealership for further investigation of the damage. At the time, the dealership did not have the appropriate personal on site for an investigation, however a service associate took photos of the damage. The service associate also observed and noted the position of some glass remains still in tact on the sunroof frame - some broken edges were positioned at an outward angle in relation to the vehicle. This is an indication of an outward explosion rather than an impact from outside of the vehicle. I am currently waiting for the dealership’s response to have the car brought back in to complete the investigation w/ the appropriate personal.
Windshield cracked for no reason at all. This vehicle had been parked on my driveway and had not been driven in about 3 days. There are no trees or anything near the driveway that could have fallen on the car. While the car was parked on my driveway, the car was facing away from the street. The next morning the crack had already expanded and covered most of the middle part of the windshield. Contacting a local dealer was a nightmare. The dealer person said they're not responsible for a replacement. They looked the other way saying "we just sell the cars", and suggested to take it to Subaru of America. I'm currently waiting for a response from Subaru of America.
We had a rock fly up and hit the windshield 7" below top center of windshield, on impact the crack was over 12" in length, now the Crack is now over 24" in length.
Drive to visit family, no rock chips, no accidents; pulled in about 7pm. Next morning Woke up at 0600 to a severe crack in the windshield.
On 7/7/2022 I was traveling the Blue Ridge parkway and heard a pop sound and saw about 5 inch windshield crack from edge of my Driver A-post frame traveling horizontally toward the center of the vehicle. I did not see anything hit the windshield. By the time I got to a rest stop the crack continued to travel across toward the center of the vehicle. I saw no evidence of impact at the edge of windshield or along crack. I had to lower my seat so as to see below the crack because the sun on the windshield was causing a bright glare spot from light refraction. When I got to Lynchburg I called the closest Subaru dealership. They stated they that something must have hit it and if they had to order a replacement it would be several days and suggested I call my insurance company and a. Auto glass repair company. I then called Subaru customer service which provided me a claim number and stated they would get back to me in 24 to 48 hours. I stayed overnight in Lynchburg but they haven’t got back to me. I am waiting for someone to come inspect it or tell me where to take for inspection.
I have videos. I have been having major issues with a lot of aspects of the car. However, the most concerning is the obstacle detection going off randomly when there is NOTHING in front of the car, and the other major issue is that the lane assist feature keeps pulling the car out of the lane I am in. Randomly throughout a cruise control drive, the car will pull towards an inner lane. I fight with the car to keep it in the correct lane. If I relax my grip even slightly, the car pulls me into the other lanes of traffic. I am finding that it is most determined to pull me out of my lane when there are cars in the lane next to the one I’m driving. In other words, it never tries to pull me off the road. It always tries to pull me into other lanes of traffic. I’ve been driving the car for 6 months. It’s been doing this since the first month.
While driving, the radio volume suddenly increases to extremely loud. Not only is this dangerous and extremely distracting for the driver, but it is potentially harmful to everyone in the vehicle. My immediate reaction when this occurs ( it happens frequently) is to focus on the radio and off of the road, regardless of whether I am driving low speed or high speed on an interstate, or even when I’m turning at an intersection. Very dangerous! There are no warnings prior to the “full blast” of volume.
Windshield cracked without any obvious impact. Passenger side, lower half of glass. Crack came from the edge of the glass.
Purchased a 2022 Subaru Outback in late August 2021. We been driving regularly and on Friday July the 1st, we were leaving home going to dinner, got in the car to a crack in the windshield extending from the top center edge of the windshield to the center of the windshield. No impact chip is visible, or by touch. No known rock or debris impact while I was driving. We have been very careful with my nice new car and this is extremely disappointing. Due to the holiday, we were unable to contact the dealer until Tuesday July the 5th. As of the day we contact the dealer the crack is now two thirds down the windshield on a vertical plane and beginning to spider horizontally from the center to the left and the right.
The contact owns a 2022 Subaru Outback. The contact stated while driving 60 MPH, a horizontal crack formed on the middle driver’s side edge of the windshield. Within thirty minutes, the contact stated that the crack had expanded vertically and horizontally across the windshield to approximately 22-inches horizontally and 2.5-inches vertically. The contact stated that the crack obstructed her vision while driving. The dealer and the manufacturer were notified of the failure and neither offered any assistance. The vehicle was not repaired. The failure mileage was 3,550.
Windshield failed while car sitting in driveway. No impact found on windshield. Took to a dealership where they refused to acknowledge that it was not caused by impact and would not replace. Having to spend $1000 to fix a defect on vehicle.
Vehicle navigation system crashes with a black screen once or twice a day. While the system is rebooting, navigation, Eyesight and Reverse Automatic Braking are disabled. Needless to say, this is very distracting and especially bad since Eyesight is required to avoid a collision. This has happened multiple times over the 11 months that I've owned the vehicle.
Windshield chips and cracks easily- I have had my car for less than 4k miles- I had one small chip near top of windshield, and within 2 weeks time it has spread almost all the way down and through the windshield. In that time I have had 2 other small chips to the glass and as of now they have not spread in the heat but I will be watching closely. The crack effects my ability to see road clearly and is worrisome that any rock on the road has the ability to cause not only damage to the vehicle, but could cause an accident. In speaking with a coworker who has similar make and model to me, they have the same issues since buying their car in the last year.
My windshield simply cracked for no reason that I can tell. I parked it in garage and came out the next morning and there was a crack all the way across to middle of the car. Started on the driver side mid height of the windshield and ran horizontally to just under the eyesight cameras. I don't see where anything hit it or chipped it.
Windshield developed a crack of about 20” that starts at the passenger side of the vehicle and worked its way inward.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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