Page 6 of 10 · complaints 251–300 of 465

2022 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →

Visibility/Wiper
Filed Jan 26, 2023TX

I was driving to work, temps in the mid-thirties, and I heard a crack. It was confusing because there was nobody else on the roadway with me. That's when I looked and saw a 12" crack, beginning at the bottom-middle of the windshield and extending upward.

Visibility › Windshield
Filed Jan 26, 2023OH

The windshield cracked during a severe weather incident where outside temperature was -24 degrees. There were no stone chips or any other issues with the windshield. I drove the car for approximately 20 minutes with the defroster on, when I got home I pulled the car into the garage, when I got back into the vehicle the windshield was cracked from the bottom left of the driver’s side across the windshield toward the middle. I took the vehicle to safelite first, they said the sandwich piece of glass between the exterior section and interior section of the windshield had suffered a failure to to extreme temperature differential. They had seen a number of similar failures since from the prior weekend. They said it is a manufacture issue and said to take it to the dealer for a warranty issue. I took it the the Subaru dealer where I purchased the vehicle, they inspected the windshield and took a number of photographs to submit to Subaru. I was told their windshield experts would examine the photos and get back to them with an answer, that will be four weeks ago tomorrow, Friday the 27th. Meanwhile I’m driving a vehicle with a broken windshield which is not safe. I called Subaru customer care and they are trying to contact the dealership about the claim submission but haven’t been successful. I can certainly pay to replace the windshield, however, if it is a manufactured error I believe Subaru should honor the claim and replace it. I searched the Subaru Outback owners portal and fou

Visibility/Wiper
Filed Jan 23, 2023WA

The windshield cracked on its own overnight (temperatures in the low 30s). The crack starts at the bottom of the window at the center and goes upward and towards the passenger side. The crack is roughly 14" long, but has extended another 2" since the initial crack started. It impairs the view for most drivers. The dealer confirmed that there was no impact mark and have submitted photos to Subaru of America. Subaru has come back with stating it was caused by 'external influence' even though there is no evidence of that. The dealer is doing their best to appeal this with Subaru.

Visibility/Wiper
Filed Jan 23, 2023NC

I woke up in the morning and my windshield crack with no apparent damage by an outside object. It started on the left side where the black meets the clear glass. Please look into this.

Visibility/Wiper
Filed Jan 16, 2023CA

A 6" crack appeared on the front windscreen at the passenger side at the bottom right corner extending towards the center.

Unknown or Other
Filed Jan 12, 2023CA

2022 Subaru Outback Wilderness - 20k Windshield crack develop -Rain and wind, but no other cars / obstructions visible, defroster on, loud bang sound, windshield shows 8” x 5” curving crack near rear view mirror. -No impact / dent / uneven indentations visible.

Visibility/Wiper
Filed Jan 12, 2023AK

Ive been through 2 windows already. They have cracked randomly and with no damage. It always happens in the winter when I turn my car on to pre heat before I drive it and the heat change cracks it. The OEM glass and the Safelite glass are inferior.

Power Train
Filed Jan 10, 2023PA

Pulled into my driveway, put the car in PARK, ran in the house for 5 seconds, car was rolling down the driveway when I came back to it. Got back in the car to leave (also checked to see that the gear shifter was in park which it was). I have several videos of this incident happening via cameras attached to my house. In the video you can see my wife (who is legally blind) jump out of the car because she didn't know what else to do.

Visibility/Wiper
Filed Jan 9, 2023CA

I woke up one morning to find a few cracks in my windshield that were not there the day/night before. The dealership says it was from impact, but I hadn't driven it yet that day, it was fine the night before, and I have covered parking at my apartment.

Visibility/Wiper
Filed Jan 4, 2023SC

Windshield obtained significant crack for seemingly for no reason (parked in driveway; no trees/debris around). Crack continued to grow to 2-3 feet while remained parked.

Unknown or Other
Filed Jan 3, 2023OR

The windshield on out 2022 Subaru Outback cracked at 4200 miles. Car was traveling at 55 miles per hour and outside temperature was about 45 degrees. No other cars in sight. Nothing hit the windshield. Had been driving for about a half hour. Dealer would not replace window for no charge. Said they had never heard of this happening. However I looked on many Subaru forums and it appears to be a major problem.

Visibility/Wiper
Filed Jan 3, 2023OR

The windshield suddenly cracked at the very edge of the windshield obscuring visibility on the passenger side. As I awaited for my appointment for a windshield replacement, the crack became longer, affecting my right-side visibility.

Visibility/Wiper
Filed Dec 30, 2022IA

We are on our 3rd windshield for a 2022 Subaru Outback that currently has 7300 Miles on it. The first windshield cracked on it's own, completely unprovoked by anything. The second was actually a very small rock that hit us on the road and caused a small crack that just kept running until our field of vision was obstructed. The 3rd was a defect in the glass that caused a stress fracture, so it's possible that's what happened with the 1st one. All 3 incidents happend within a 5 week window. When I go online, there are cases and cases where these Subaru's have cracked windshields and it IS dangerous to have a massive run in the windshield when you are driving down the road. There are 100's of these complaints, it's just that no one is reporting them. Please look into this, it's NOT safe to have glass that cracks that easily.

Electrical SystemCrash
Filed Dec 27, 2022NY

Main Wiring harness / Main Electrical system malfunction, causing all dash lights to consistently be on. which in turn prevents all of the ADAS functions to no longer work. Vehicle has now been in 2 accidents which could have been prevented by these safety features. vehicle had had main harness replaced at dealers cost at dealership , and one at cost of insurance, problem remains unfixed/unfixable. vehicle is specifically 2022 Subaru outback Onxy XT.

Visibility/Wiper
Filed Dec 22, 2022CA

3 months after purchase, in December 2021, my windscreen cracked for no apparent reason. I replaced it 4 months later with OEM glass from dealership waiting—due to no extra money. Now, 8 months after that, it cracked again. I woke up in the morning to a long crack coming from the edge of the seal that was not there when I parked for the evening.

Electrical System
Filed Dec 17, 2022NV

Subarus forward looking eyesight and rear auto braking functions will stop working periodically also the stereo/infotainment system will go blank causing you to no longer access the the safety features of the car or any controls for the heating/AC system.

Visibility/Wiper
Filed Dec 12, 2022CA

1.) Our windshield has had to be repaired 3 times in the last six months. Anything that comes in contact with the windshield will cause a massive crack that takes up the entire windshield and marks the car unusable to drive 2) The can is unable to be driven during normal conditions as anything can cause the windshield to break. 3) It has happened 3 times in the last 6 months 4.) The first time we had it replaced, it was completed at the dealership. The next 2 were through our insurance company vendor that ensures the windshield is installed properly. 5.) No. Upon the last time, we researched and found that Subaru has outstanding lawsuits for faulty windshields pending and it looks as if nothing has changed.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Dec 1, 2022CA

The entire electronics system resets while driving, all driving metrics, speed, eye-sight/collision detection shows reboot screen, and infotainment system goes blank for several seconds. It would appear that none of this vehicles safety systems or speed indicators are online for several seconds up to 20 at times. I have tried to catch this on camera, but since I am the sole driver of this vehicle, I am rarely in a position to safely operate my phone. It has been going on since I purchased the vehicle, but I am seeing more and more posts with other drivers and the same issue.

Visibility/Wiper
Filed Nov 29, 2022CA

My windshield cracked from the driver side to almost half of the whole thing without any impact being seen outside or inside at all. This is scary and can be a safety hazard. It can happen even when driving. I saw a lot of people complaining and experienced the same thing about the Subaru Outback's windshield and other models, which is scary. My car is only seven months old, and this is happening already. Some people have changed their windshield five times already. I bought the car because it's supposed to be safe and reliable, but now I don't feel safe with my windshield.

Visibility/Wiper
Filed Nov 25, 2022CA

Faulty windshield that cracked overnight possibly due to weather. The Subaru McKenna dealer service manager says it is due to impact yet there is no clear indicator of an impact on the windshield, I took photos of the crack before they inspected it. Even some Subaru employees were telling me it’s not a crack made from impact and that they admitted Subaru makes faulty windshields. Yes, my vehicle is available for inspection upon request. I am looking to have it seen by my insurance to see if they agree with the Subaru dealer’s assessment of the damage. The safety issue is the possibility of the windshield spiderwebbing and decreasing all visibility of the road at any moment. No indicator of any windshield failures except the dealer recommending a separate windshield warranty which I wish they pushed more on it and were honest about the tendency of Subaru windshields to be faulty so I could have gotten that warranty. Or I wish too that I found out about Subaru’s class action lawsuit regarding the Outback models 2017-2020 regarding their windshields and how they have to pay $2.5 million because of their manufacturing defects. I have a 2022 Outback model but I feel that they windshield is still being made with poor craftmanship. My car is only a year old. And it literally cracked overnight. Perfectly fine one day and the next morning it split straight across the middle of the windshield.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Nov 23, 2022GA

On multiple occasions my car has braked on its own when there was no reason to. It has happened on at least four (4) different times and has been taken to Subaru of Kennesaw to be looked at. Unfortunately the dealership has been unable to duplicate the problem. When I took my car back to the dealership on September 28, 2022 for this I contacted Subaru of America and they had an Engineer, [XXX] come and get the data off the Event Data Recorder in the vehicle. The engineer verbally said they have pictures from each time my car braked on its own and advised there was nothing in front of me. He said it is an eyesight issue but they cannot adjust the eyesight and they cannot fix the problem. The car just brakes without warning the engineer said this can happen if the eyesight sees a mailbox, cars to the right or left of me, trees, curbs and even a change in color in the roadway. This has continued to happen and now Subaru of America will not take my calls nor will they respond to my emails. I have asked for a copy of the pictures, a letter stating their findings and a letter stating my car is safe to drive but they will not issue this to me. This has been going on since April 2022. I am afraid I am going to be in accident one day when the car brakes on its own if someone is behind me and not paying attention. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Visibility/Wiper
Filed Nov 22, 2022KY

Less than a year old. Front Windshield cracked on the passenger side near the defrost vent.

Power Train
Filed Nov 21, 2022TX

The transmission in this NEW vehicle began making a high-pitch whining noise shortly after i bought it. After 3500 miles, I took it to the Subaru Dealer where i purchased the car. After 10 days of troubleshooting, they determined it requires a transmission replacement. There are multiple other owners that have experienced the SAME issue (some who have been told by their dealers that it is ‘just a noise’), info available via Subaru Forum. While i did not experience a transmission failure while driving — if i had, this could be a serious safety issue, and there appears to be no acknowledgement by Subaru that their Outback vehicle / transmissions may have a significant manufacturing defect. I am still in the process of determining what the repair / replacement plan is with the Dealer and Subaru of America.

Visibility/Wiper
Filed Nov 14, 2022CA

The windshield started to have a stress crack when we were driving on a highway at a high altitude. There was no impact and no impact noise, the windshield suddenly cracked around 6 inches and then progressed from there. It started around the middle passenger side and progressed to the middle of the windshield.

Unknown or Other
Filed Nov 3, 2022WA

I walked out to my car in garage and there was a crack from the driver's side corner over 50 percent across the windshield. only 3k miles and NOT hit by a rock etc. windshield to be replaced and while waiting driving home w loud explosion...other side of glass has a huge break with no rocks or cars around.

Visibility/Wiper
Filed Oct 31, 2022WA

Windshield cracked lower left to center while not moving parked in a garage. Went into the garage with no crack and was cracked the following morning. Nothing hit the windshield. Temperatures were neither high nor low.

Unknown or Other
Filed Oct 26, 2022MI

My outback was parked in my locked garage over night temp got below 40 degrees that night. Got into the outback and noticed a large crack in the center of windshield that started at lower end of windshield. Called dealership and made an appointment saw service manager and took his pen to show me where he thought a stone had chipped windshield but I just saw the crack no chip. I explained there was never any incident of stone hitting windshield. He stated he would notify Subaru manufacturer of my concern of breakage. Since appointment windshield has continued to crack still waiting to hear back from dealership.

Visibility/Wiper
Filed Oct 24, 2022MN

Windshield cracked while parked in garage. No object impacted the windshield. No temperature extremes. Approximately 12 to 14 inches in length starting from passenger side.

Visibility/Wiper
Filed Oct 17, 2022MI

While driving the vehicle at night with auto diming feature there is a line across the top of the windshield, and it is exceedingly difficult to see through the windshield above that line. When the lights are automatically dimmed the line is extended downward about a third of the windshield. It is difficult to see thru the windshield above this line. Extremely dangerous.

Lane Departure › Blind Spot Detection
Filed Oct 15, 2022CO

No matter what Subaru does the infotainment system which controls the safety systems crashes randomly and weekly. Disabling all the Eyesight safety features.

Unknown or Other
Filed Oct 13, 2022CA

The windshield on our 2022 Subaru Outback with less than 2000 miles was hit by a small object. The windshield chipped and then cracks began to expand. Small projectiles hit windshields all the time yet don't break like Subaru windshields. Subaru will not cover this under warranty and the repair will cost us over $1200 (front cameras need to be realigned). The reason we are reporting this is that our old 2015 Subaru Outback required the windshield to be replaced 4 TIMES in less than 8 years. Obviously this is a defect that Subaru knows about as they extended the warranty for windshields on previous year models, but only for certain defects that started at the top of the windshield. From our perspective this is an unsafe manufacturer defect that needs to be addressed.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Oct 9, 2022VA

On a reoccurring basis, my Subaru will randomly slam on the breaks, detecting an object that isn't there. Dealership has done nothing, and Subaru of America has ignored my complaints

Visibility/Wiper
Filed Oct 8, 2022UT

I walked into my garage and found that I have a massive crack across my windshield. It never got hit by a rock or anything, there haven’t been extreme temperature changes, it just doesn’t make sense. It has seemingly cracked for no reason.

Visibility › Windshield
Filed Oct 3, 20227,000 milesCA

The contact owns a 2022 Subaru Outback. The contact stated the vehicle was parked outside his driveway for four days; however, while approaching the vehicle, he noticed that the front windshield was cracked. The contact stated that no object had struck the windshield to cause the crack. The vehicle was taken to the dealer and photos were taken and sent to the manufacturer. The manufacturer was contacted and stated that the complaint was reviewed and the replacement might not be covered under warranty. The failure mileage was 7,000. The contact stated that both the glass shop and the Subaru dealer said that there was a microscopic chip that may have caused the crack.

Visibility/Wiper
Filed Oct 1, 2022CA

Unknown. A large Crack appeared on the front windshield starting from the bottom to the middle and then branching off to the left and right of the windshield. There is no evidence of any impact to the windshield. Crack is much to large for me to continue to drive safely. The Subaru car dealership inspected the windshield and submitted a claim to the car manufacturer for possible replacement.

Electrical System
Filed Sep 28, 2022NY

Battery is draining without cause. It's required two jumpstarts in one week.

Visibility/Wiper
Filed Sep 28, 2022WA

Windshield cracked in the lower middle about 6 inches from bottom . The defrost had been on because the window was fogging up. Went in to store and when I restated car noticed the crack. I am concerned about the crack getting larger and also that it is illegal to drive with a vehicle in that condition in my state. This just happened and I have not looked into how it will be fixed and at what cost to me. there was no warning before or after it happened. Crack is dead center about 2 feet horizontally.

Visibility/Wiper
Filed Sep 27, 2022CO

Windshield cracks from pressure from initial installation.

Unknown or Other
Filed Sep 26, 2022WA

Windshield cracked while driving did not see anything large object hit

Electrical System
Filed Sep 22, 2022NC

Rab system not working, no foward or reverse cameras work. No climate control access, no radio, no GPS, can't access any touch screen controls

Visibility › Windshield
Filed Sep 21, 20223,000 milesUT

The contact owns a 2022 Subaru Outback. The contact stated while reversing out of his residence garage at approximately 2 MPH, he had noticed a long crack in the front windshield which had started on the passenger’s side of the windshield and extended across, moving upwards and stopped underneath the rearview mirror. The contact had not noticed any strike marks on the windshield that could have caused the failure. The contact had taken the vehicle to a local dealer where it was determined that the windshield needed to be replaced. The contact was directed to a third-party windshield repair shop. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000.

Structure › Body
Filed Sep 15, 2022ID

Plastic trim on my front driver side door is falling off. The plastic that is clipped and taped at the bottom of the door.

Visibility/Wiper
Filed Sep 15, 2022UT

The windshield cracked without any noticeable impact. I noticed a crack 12-15 inches when I got into the vehicle the next day. The day prior I had not noticed the crack, not noticed any impact sound, no incident happened. I’d not been driving on the highway and I maintained more than 3 car lengths of following distance. I was driving under 40mph the day prior to noticing the crack. The vehicle is just over a month old and has 3000 miles on the odometer when the incident happened. Dealership inspected and found a impact point which is invisible to the naked eye. Such small debris cracking the windshield suggests the windshield is too weak and is a possible safety hazard. Manufacturer and dealer are not able to replace it under warranty. They are offering a one time good will replacement, but if such small specks of debris(not noticeable to the naked eye) can crack the windshield It’s very likely the windshield will st the minimum crack again or worse could lead to a safety hazard if the debris was a noticeable and more substantial. I’ve been finding a number of complaints of the exact same issue and similar response from the dealerships/customer service on online forums and youtube.

Visibility/Wiper
Filed Sep 15, 2022MN

Cracked windshield from no impact

Visibility/Wiper
Filed Sep 14, 2022CA

18" crack in the windshield was noted originating from passenger side pillar extending toward the middle of window. Crack occurred while car was parked in an insulated and locked garage. No crack when parked and large crack the following morning. No known trauma or known rocks striking the windshield. On close inspection there was no star pattern, bubble pattern or palpable concave defect that would suggest a previous rock chip.

Visibility/Wiper
Filed Sep 13, 2022CA

The windshield cracked during normal operation of the car. This is the 4th windshield since purchasing the 2022 Subaru OBW. The first crack, with no visible impact to the windshield, occurred at 13K, the second, with no visible impact, occurred at 20K, and this third occurred at 41K. They have occurred in different areas of the windshield (from each side and the bottom). Each replacement has been OEM and the 3rd windshield (which lasted the longest) had an additional ceramic coating. I reported the 3rd windshield to the nhtsa and when I reviewed nhtsa's assessment, it was incorrect. I emailed nhtsa requesting the assessment be corrected, but never received a reply and believe the report is still incorrect.

Forward Collision Avoidance › Warnings
Filed Sep 13, 2022CA

Windshield cracked while parked. Date of crack 9-13-2022 All the electronic safety features rely on an intact windshield to work properly. This crack occurred for no reason. No impact to windshield. Parked in an open parking lot. Not reproduced that I know of. Vehicle will be inspected tomorrow by dealer. 9-14-2022

Visibility › Windshield
Filed Sep 12, 20226,000 milesNH

The contact owns a 2022 Subaru Outback. The contact stated while driving 65 MPH, she heard an abnormal noise and noticed a crack on the front passenger’s side bottom corner of the windshield. The contact stated that no object had struck the windshield to cause the crack. The contact stated that she was awaiting an appointment for the replacement. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000.

Visibility/Wiper
Filed Sep 11, 2022TX

Windshield cracked without any cars near me, only dragonflies and butterflies. Happened with less than 2k miles in car.

Visibility/Wiper
Filed Sep 11, 2022CA

My first complaint was filed on 8/2/2022 @2,807 miles. Here we are again, not even 6 weeks later and it happened again. The dealer did replace my windshield. It took me driving there three different times to finally catch the manager so he could take pictures and file a claim with Subaru. Subaru did accept the claim and replaced the windshield. I was without my car for three days while this repair was done. Driving home last night, My 19 year old so was in the passenger seat. He says look mom, the windshield is cracking. Sure enough, no impact was heard or seen, it just started cracking in the same spot as the first time. It was such a hassle to get the first repair done and now I have to do it again!!! Ugh...I now wish I had never bought this car.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2022 Subaru Outback → · Every Outback year → · How the figures are calculated →