Large crack (roughly 18in) appeared overnight on passenger side windshield. No known cause as it was parked in a garage when crack appeared overnight.
2022 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →
-Windshield has spontaneous crack with no indication of any dent or chips due to object hitting. The vehicle is extremely new, picked up a month ago. -The windshield crack is getting bigger and likely will be a hazard for the driver and passenger of the vehicle. -Dealer is saying this is not covered under warranty. Dealer is saying go to insurance and they will replace at zero cost. -This will probably be my first and last Subaru. There are many posts online with other Outback owners reporting this issue.
Windshield large cracking in less than 3 months of ownership. Crack began initially about a week ago, around 4-6" in length, and has grown substantially to over 20" in the time I have waited for a replacement. Local subaru dealership has looked at the crack and taken photos. No replacement is available yet. Crack size is currently around 22" total length, and spreading daily with temperature fluctuations.
Windshield spontaneously cracked while car was parked- I had just gotten in the car and waiting for my passenger to enter when it cracked from the driver's side edge to center of glass. Upon inspection, no crater or damage was visible or palpable.
The contact owns a 2022 Subaru Outback. The contact stated while driving 25 MPH, a small rock struck the windshield and immediately caused a crack. The windshield was replaced by the insurance company and the dealer. The contact stated that while driving a cracking sound was heard and the windshield cracked with glass pieces falling off. The contact stated that no injuries were sustained. The contact stated that the vehicle was taken to the dealer where the contact was informed that a rock had struck the windshield causing the damage. The vehicle was not repaired. The contact stated that she was informed that she should contact NHTSA as there was an issue with the OEM windshields. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,800.
I discovered substantial seat belt fraying on the rear center seatbelt on my Outback Wilderness, mileage less than 3,600, on May 12, 2022. Photos will be attached. One fray is 1/4" x 1/4", is 30" from the tip end of the connector tongue, and has separated the belt. The second fray is 1/4" x 11/4" and is 34" from the tip end of the connector tongue. Both frays are on the same side or edge of the belt. Other than the frays, the belt was in new condition. I believe the belt to have been furnished in a defective condition or there is a defect in the retracting apparatus. There is no external cause of the fraying that I could determine. The belt has been replaced by the dealer, Adventure Subaru, of Fayetteville, Arkansas. A separate complaint will be submitted related to a 2019 Ascent we own that had three belts replaced with nearly identical fraying patterns.
Windshield cracked after 1,200 miles. I do not recall any rock hit and do not see any hit point.
Windshield spontaneously cracked with no damage occurring to it. Subaru claims they do not cover window repair under warranty.
The windshield cracked after only having the car for 10 days
My wife was driving and was involved in traffic accident when the airbags deployed. She is a small person and has the driver's seat pulled all the way forward so she operate the vehicle. I was concern about her seating so close the steering wheel and the airbag, but told by the dealer personnel that airbags where mandatory and any tampering voids warranty, etc. She was in an accident and the airbag deployed, she suffered substantial injuries to her upper body including fractures of the clavicule, breastbone, numerous ribs and her T12. Doctors said it was almost miraculous she survived. The is significant data available on the impact of airbags. The forces expended and the bodily damages that can occur. It must be known the a body so close to the activation of the airbag could have fatal consequence but so little has been made public about this danger. We've heard about devices exploding and causing injuries and fatalities but from sitting so close to the steering wheel. And a simple fix, if the seat is fully forward, the airbag is deactivated or test to find a place where it would not be a dangerous weapon. To be injured severely or even killed by safety equipment is the height of stupidity especially when it worked as designed.
My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and T12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. she said she tried to push on the brake with no results. Eyewitnesses said they watch as she was leaving, they noted the car "jumping the curb" and said the car suddenly accelerated to a very high speed and crashed into a tree. There were no distinctive marks to show any stopping action.
Windshield was struck by a very small pebble. The windshield cracked at the point of impact, and spread into over a foot long crack.
MY 2022 OUTBACK HAS LESS THAN 3,000 MILES ON IT. ALWAYS GARAGED. I PARKED IT OUTSIDE OVER THE NOON HOUR, CAME OUT AND THE WINDSHIELD HAD A 6" CRACK ON THE PASSENGER SIDE; CRACKED FROM THE EDGE MIDWAY UP. THERE ARE NO ROCK CHIPS OR IMPACT DAMAGE. I CALLED SUBARU ADVISORY LINE AND ADVISED THEM OF PROBLEM THEY SAID TO CONTACT DEALER TO GET INSPECTED FOR MFG DEFECTS. I HAVE REACHED OUT THE DEALER FOR APPT. RESOLUTION IS IN PROGRESS. THIS IS MY #8 SUBARU AND HAVE NEVER ENCOUNTERED THIS BEFORE.
I came out to my car in the morning to go to work and there was a huge S-shaped crack in the windshield radiating from the base of the window from under the plastic. Nothing hit it and there is no visible strike. It continues to grow. It is smooth single, long crack about a foot or more long. Very strange and appears like a manufacturer defect as the car only has 2,196 miles.
Windshield cracked in first 50 miles.
I drove to work, parked my car and 10 hours later came out and there was a crack in the windshield. Nothing hit my window on the drive to work. I park my car in a gated lot with cameras. It is a smooth cut from the edge of the window and goes across just past the halfway mark. I immediately drove to the dealership and made them aware. The crack is exactly in my line of sight which makes the sun refract directly into my eyes when it is sunny.
A spontaneous crack appeared in the windshield running from the passenger side to the middle of the car. There are no impact points, nothing hit the car, it is a clean line. The car was parked in my garage overnight, woke up to find a linear crack starting from the edge of the passenger side to the middle of the windshield.
Bought this new car this April. After using it in local for only one month with 1000 miles, windshield developed a 20 ~ 30 inch crack from the passenger side. Went to the dealer to argue. I told them no rock strike and the root reason is faulty glass. The dealer didn't provide any help and gave me a wrong phone number. In over 20 years of driving different cars, we haven't had windshield issue.
The windshield was hit by a rock chip, and a tiny divot formed. Within minutes, it had spider-webbed out with cracks stretching 12-18" in multiple directions. I've never seen such a tiny divot propagate so rapidly - I've had the car < 14 days. From the sound of the impact, I would have expected the windshield to shrug off the hit with no damage. The ongoing propagation makes me seriously consider whether the windshield is actually safe - the entire thing seems like it's under internal stress that could result in a catastrophic failure from minor impacts. The dealer/manufacturer have not inspected the problem, but I'll bring it to them ASAP.
Windshield developed a 14-16 inch crack from the passenger side. No rock strike or other known damage occurred, crack seems to be due to faulty glass. Temperature was moderate at the time (55 to 60 degrees).
Front Windshield has a straight line crack running down from the top to the middle. I just got the car for 3 months with 2k miles. It was parked in my garage overnight and this morning I found a straight line crack about a 2 feet wide across the windshield. I know there's a class action lawsuit and this issue is very common. I hope we can win this fight. This is unacceptable.
Seems the Windshield on the Subaru Wilderness Outback cracks with the slightest rock hit. Inquiry on an online Subaru Wilderness forum, it seems the cracking of these windshields occur quite frequently. Thought Subaru resolved in the class action around their 2015-2016 models. Apparently not.
Windshield suddenly cracked for no apparent reason. Vehicle was parked and crack extends almost halfway across the windshield on the driver side. No signs of damage being caused by an object hitting the windshield. This will interfere with the safety and emergency braking system cameras located at the top of the windshield.
The contact owns a 2022 Subaru Outback. The contact stated while driving 60 MPH, a horizontal crack developed on the middle edge of the passenger’s side windshield. The contact stated that the crack formed without impact and slowly spread towards the middle of the windshield. The contact stated that the crack obstructed her vision while driving. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
In my many years of driving quite a number of different cars, I've never had a car's windshield perform so poorly. In only 10k miles of just daily commuting my windshield has accumulated 8 chips. Luckily the windshield hasn't cracked yet, but I fear its only a matter of time. It seems just the smallest impact WILL chip the windshield if not crack it. This seems to be an ongoing problem with the Carlex OEM windshields Subaru continues to use and is a clear safety concern to their customers as well as a costly fix if Subaru doesn't cover the cost.
Spontaneous crack of the windshield
I bought a 2022 Subaru Outback and have had it for 3 months. It wav very hot yesterday and I took it through a car wash. When it came out of the car wash the windshield was cracked. It has several spider cracks coming down from the roof. Each of the 3 cracks were about 4 inches long. By the time i drove home the cracks are now 12 inches. This is very disheartening.
While a relative was driving my 2 week old 2022 subaru outback, he had a minor impact from a very small rock that left no visible damage. The next day, a large crack had appeared in the middle of the driver’s side from the edge to the rear view mirror. I could not get an appointment to get it replaced until next saturday and over the last 3 days the crack has grown significantly, including a piece that is cracked all the way around. I am worried about catastrophic failure on even a short gentle drive to work. It is extremely disappointing to think that this might be an ongoing problem with the car. In 36 years of driving many different cars nothing like this has ever happened.
Windshield cracked on its own while parked inside home garage.
Vehicle has 10,800 miles and this is the third broken windshield. The smallest road debris results in failure of the Carlex factory equipped windshield. I have never replaced a windshield in 35 years of driving many vehicles, this 2022 Subaru Outback appears to break continually. It is a costly repair.
On a hot day, 90F my window cracked after i turned on the AC unit. Next day it cracked even further.
No impact event. Entered car in the morning and noticed a 1-2" horizontal crack in windshield, with no sign of impact. Over a few days, that 1-2" crack became a 3-foot monster. Of course, Subaru claims it was due to impact.
I woke up one morning to find a foot long crack in my windshield that appears to have originated from the passenger edge. I see no visible impact point and there was no sound of anything impacting the windshield. After a few minutes of driving, the crack grew to cut into the path of eyesight.
Car windshield developed 15 in crack overnight,parked in the garage...I think the windshield is part of vehicle integrity...dealer said a stone must have caused the crack....nothing hit the windshield as far as I'm concerned..I would have heard somthing....vehicle had approx 600 miles on it...had to claim the cracked windshield with my insurance company...My insurance should not have had to cover this....subaru has defective windshields and has for years...DO SOMETHING
A small rock at relatively low speeds (35mph) hit the windshield and caused a small chip that within a minute formed into close to a dozen foot long cracks compromising my view. I have experienced rock chips many times but I have never had one that spread so quickly or caused this much damage from such a relatively small impact. I believe that Subaru has a faulty windshield design or is using material that is not durable enough for it's intended use. Questioning other Subaru owners and the dealership collision shop this seems to be a very common occurrence and that these windshields are prone to cracks and failures. It appears newer model Subaru Outbacks are being shipped windshields that inferior at best or extremely dangerous at worst.
Windshield developed 12 inch crescent shaped crack overnight while parked under a clear sky.
Driving on the highway when the windshield suddenly cracked on the passenger's side, lower half of the windshield. The initial crack was at least 3 inches long immediately. There was/is no obvious sign of impact. The windshield has since continued to crack. It is now approximately 2 feet long. It does not appear to be the result of an impact, just rather a random crack.
I have had my car exactly a week. I have 200 miles on it and the windshield cracked for no known reason.
Driving down the road for work, coworker noticed i had a crack in my windshield. At no time did there ever seem to be a strike to the windshield that would cause it to crack. Now a few days later this crack has grown to the length of roughly 16". The windshield seems to be very thin and brittle, which seems unsafe. They are also very expensive to fix, due to the safety system installed in the car, which seems counterintuitive since the windshields break so easy, which then causes the safety system to not work correctly.
Windshield cracked with very little sign of impact.
I bought Subaru Outback Jan 2022 brand new. Also, I bought the extended warranty. Last April 18,2022 while I was driving along the parkway I heard a sound hitting my windshield and all of a sudden I saw a cracked on the windshield, about 7inches long. Looking at the windshield, It does not look like a large object hit my windshield. You could tell it's just a small object. I can assume its a small stone. I discovered later on about the lawsuit/complains about Subaru's problems with cracked prone windshield. Subaru dealer did not disclose anything about this problem when I was buying this car otherwise I will not buy this car. I called the dealer and they want ~$1100 for repair. This windshield is defective, poor quality and dangerous! I hope you will investigate this matter seriously. Thanks!
6 month old car with 8000 miles windshield cracked from right passenger side top down and across middle, approximately 18” long crack now with no sign of and damage or impact to the windshield.
A large crack spontaneously formed on the front windshield, starting from the left wiper motor to the middle -- right in the driver's field-of-view. The crack appeared on a day when my car was not driven for several days prior to the crack forming and security cameras showed no foul play by pedestrians. The crack has since spread into a "spider-like" crack once it reached the center of the windshield. The morphology of this crack appears to be from manufacturing defects and not from a rock chip or property damage.
The contact owns a 2022 Subaru Outback. The contact stated that after parking the vehicle overnight, the next morning it was discovered that the front windshield had developed a ten-inch-long crack. The contact indicated that no object had struck the windshield to cause the windshield to crack. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 6,500. THE CONSUMER STATED THAT THE VEHICLE REPAIRED UNDER WARRANTY AND THE CONSUMER WOULD LIKE TO WITHDRAW THE COMPLAINT.
Two days after purchasing my 2022 Subaru Outback, the windshield cracked after a tractor trailer kicked up a small pebble on the interstate. The crack spread half way across the windshield within a few days.
Windshield cracked while parked overnight.
The windshield cracked 1 week after purchasing the vehicle. This glass is too fragile.
The windshield cracked 8+ inches due to a small rock that wouldn’t have cracked most other vehicle’s windshields. This happened the day after I bought it.
Front windshield crack, around 10-15 inches of length, located at passenger area. Inspection is not necessary since the glass has been replaced, though pictures of glass crack on first appearance has been provided for reference. It is a safety risk due to obstruction of driver’s visibility also the possibility of glass crack expansion or shutter. The incident has been reported to the dealership and 3rd party insurance. There were no symptoms or warning of the problem prior to failure. There are no visible spots or impact area that proves the damage was caused by a rock chip or any other objects hitting the glass that may have caused the crack. April 1 evening, car was checked after parking to garage and prior to entering the house and there was no cracks or any damage. Next day, April 2 morning the crack has appeared and upon checking there was no impact points or spots. From the time of first appearance until the day of it getting fixed the crack has gotten bigger adding 6-8 inches more, while the car has not been driven since the crack appearance.
My windshield on my car cracked randomly overnight from the edge of the windshield coming outward. No chips or any road debris seems to have caused the problem. It just cracked at random about 2 weeks ago now my passenger side window just had the same thing happen overnight
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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