WINDSCREEN IS EASILY CRACKED BY ANY PEBBLES THAT KNICK THR SHIELD. FIRST TIME THE SCREEN WAS HIT BY A PEBBLE FROM A MOVING VEHICLE AND THE CRACK SPREAD ALL THE WAY ACROSS THE SCREEN. HAD TO REPLACE IT WITH ANOTHER SUBARU GLASS. NOT EVEN 2 WEEKS IN ANOTHER PEBBLE HITS AND CHIPS..THEN A COUPLE WEEKS LATER AGAIN, ANOTHER PEBBLE CRACKS THE SCREEN. ANYTHING THAT HITS THE GLASS SEEMS TO PUT KNICKS AND CRACKS. OTHER CARS WE'VE OWNED HAVE BEEN HIT HARDER AND NOT HAD ANY DAMAGE. NOT SURE WHAT THESE SUBARU GLASS SCREENS ARE MADE OF, BUT I ASSUME THE MOST DELICATE OF MATERIALS NOT SUITED FOR WINDSHIELD USE. ALL TIMES HIT WITH ROCKS FROM MOVING VEHICLES WHILE MY CAR WAS ALSO IN MOTION ON A HIGHWAY.
2018 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
CAR PARKED IN DRIVEWAY IN MORNING AND WINDSHIELD WAS FINE. FEW HOURS LATER THERE WAS A TWO FOOT CRACK FROM THE DRIVERS SIDE TO THE MID POINT OF THE WINDSHIELD.
THE WINDSHIELD CRACKED, STARTING AT THE BOTTOM MIDDLE, AND SPREADING UP AND THEN IN ALL DIRECTIONS. THERE IS NO POINT OF IMPACT AND THE CRACK STARTED WHILE PARKED INT THE DRIVEWAY, AWAY FROM THE FRONT OF THE HOUSE.
I HAD OWNED MY 2018 SUBARU OUTBACK FOR ABOUT 6 MONTHS. I WAS DRIVING ON A STATE HIGHWAY WHEN MY WINDSHIELD WAS HIT WITH A SMALL ROCK. IT CAUSED A SMALL CRACK IN THE WINDSHIELD. I USUALLY CAN GET TO TOWN AND HAVE THESE FILLED WHEN THIS HAS HAPPENED IN MY OTHER VEHICLE. BY THE TIME I DROVE THE 20 MILES TO TOWN TO GET IT FILLED IT HAD RAN AND CRACKED THE WHOLE MIDDLE SECTION OF MY WINDSHIELD. I WAS SHOCKED THAT IT HAD COMPLETELY RUINED THE WINDSHIELD. I CALLED MY DEALER WHO INFORMED ME IT WOULD COST ABOUT $600 TO $700 TO REPLACE THE WINDSHIELD. AND ABOUT 500 TO CALIBRATE THE EYESIGHT ON THE CAR. AGAIN I WAS SHOCKED. HE THEN REFERRED ME TO A WINDSHIELD COMPANY IN MY AREA TO REPLACE IT AT A $350 COST TO ME. I DID NOT TAKE ANY PICTURES AS I DID NOT REALIZE THIS WAS GOING TO BE A THING WITH THE VEHICLE. SINCE THEN I HAVE HAD OVER 8 CHIPS FIXED IN THE WINDSHIELD. IT SEEMS LIKE EVERY TIME I TRAVEL IT GETS HIT. WHICH IS STRANGE BECAUSE MY OTHER VEHICLE VERY SELDOM GETS HIT. I TRY NOT TO DRIVE BEHIND VEHICLES AS IT SEEMS MY WINDSHIELD IS IN AN ANGLE THAT IS HIT IF ANYTHING COMES UP OFF THE ROAD. THIS IS FRUSTRATING AND EXPENSIVE AND MESSES WITH MY EYESIGHT ON THE CAR.
RADIO AND MAPS WENT TO A BLACK SCREEN SEVERAL TIMES AT 5K MILES. IT WAS SENT TO THE DEALERSHIP FOR UPDATE. STILL HAD ISSUES, BUT NOT AS MANY. THEN THE LIGHTING WENT OUT ON THE RADIO BUTTONS. REPLACED MAIN HEAD WHICH WAS COVERED UNDER WARRANTY W/A 100 DOLLAR DEDUCTIBLE. AUTOMATIC DOOR LOCKS WORK INTERMITTENTLY WHEN PUT IN GEAR, DRIVERS WINDOW CONTROL PANEL DOES NOT WORK FOR ANY WINDOWS IN THE CAR OTHER THAN THE DRIVERS WINDOW. HAD TRANSMISSION ISSUES AFTER 2 MONTHS OF PURCHASE. IT IDLES HIGH AND DOES NOT SMOOTHLY GLIDE INTO GEAR. WINDSHIELD WAS CRACKED BY A SMALL ROCK. IT WAS REPLACED AND TWO WEEKS LATER IT CRACKED AGAIN.
BATTERY ACID HAS LEAKED FROM BATTERY AND ALL OVER BRACKETS AND BOLTS. BATTERY HAS LOW CHARGE VOLTAGE.
I HEARD THE NOISE OF A PEBBLE HITTING THE WINDSHIELD ON THE HIGHWAY TRAVELING BETWEEN 60 AND 70 MPH. LESS THAN A MINUTE LATER, A CRACK APPEARED VERTICALLY FROM THE BOTTOM CENTER OF THE WINDSHIELD. LATER, THE CRACK BECAME A "T" AND GREW HORIZONTALLY. THE NEXT DAY WHEN THE WINDSHIELD DEFROSTER WAS ON, THE CRACK CONTINUED TO GROW TO ABOUT A FOOT AND A HALF. THE WINDSHIELD HAD TO BE REPLACED AT THIS POINT.
I HAVE EXPERIENCE CASE OF MULTIPLE SPONTANEOUS CRACKED WINDSHIELDS.
THE WINDSHIELD ON MY 2018 OUTBACK CRACKED WITHIN THE FIRST 150 MILES OF OWNERSHIP.THE SUBARU SERVICE DEPARTMENT SAID IT WAS CAUSED BY SOMETHING HITTING THE WINDSHIELD WHICH IS A POSSIBILITY BUT WAS NOT THE CASE. I HAD THE WINDSHIELD REPLACED BY MY INSURANCE COMPANY AND I PAID THE DEDUCTIBLE AMOUNT. I DROVE THE OUTBACK BACK TO MY HOUSE AND PARKED IT FOR A WEEK WHILE I DROVE MY OTHER CAR. WHEN I WENT TO DRIVE MY OUTBACK AFTER A WEEK OF IT JUST SITTING STILL I NOTICED THAT THE WINDSHIELD HAD A BIG CRACK IN IT. I HAD THE WINDSHIELD REPLACED UNDER WARRANTY. IN THE YEAR AND A SIX MONTHS THAT I HAVE OWNED THE CAR I AM ON THE 4TH WINDSHIELD INCLUDING THE ORIGINAL EQUIPMENT ONE.
DRIVING ON HIGHWAY ONE DAY HEARD A CRACK. PARKED THE CAR AND AFTER A FEW HOURS NOTICED A SMALL HAIRLINE CRACK. THAT STARTED FROM THE MIDDLE PASSENGER SIDE. THERE WAS NO SIGN OF OF ROCK HITTING THE WINDSHIELD.
I WAS DRIVING AND HIT A POTHOLE WITH THE RIGHT FRONT TIRE. I HEARD A LOUD POP OR CRACK AND THOUGHT SOMETHING HAD HAPPENED TO THE TIRE OR WHEEL BECAUSE IT WAS A VERY LOUD. BUT AFTER CONTINUING TO DRIVE SLOWLY FOR ANOTHER BLOCK, IT WAS APPARENT THE TIRE WASN'T DAMAGED NOR DID THE CAR SYSTEMS INDICATE ANY PROBLEMS. I WAS DRIVING ON A CITY STREET AT APPROXIMATELY 35MPH WHEN I HIT THE POTHOLE. I CONTINUED DRIVING AND COMPLETED MY ERRANDS. I DID LOOK AT THE TIRE WHEN I PARKED FOR MY ERRAND BUT DIDN'T SEE ANY VISIBLE DAMAGE TO THE TIRE, WHEEL OR BODY. I THEN DROVE HOME AND PARKED THE CAR IN OUR GARAGE AS USUAL. I DID NOT HAVE ANY OTHER ISSUES, PROBLEMS OR HEAR ANY NOISES. THE DAMAGE TO THE WINDSHIELD WAS READILY VISIBLE THE NEXT MORNING WHEN I CAME OUT TO DRIVE THE CAR. THE CRACK IN THE WINDSHIELD HAD STARTED UNDER THE SEAL ON THE PASSENGER SIDE AND HAD TRAVELED UP APPROXIMATELY 8-12 INCHES. IT HAS CONTINUED TO GROW AND IS NOW ALMOST BOTTOM TO TOP ON THE PASSENGER SIDE AT THE TIME OUR CAR HAD JUST PASSED THE 12 MONTH WARRANTY PERIOD. HOWEVER, I DISCUSSED THE ISSUE WITH THE DEALER WHERE WE LEASED THE CAR WHEN DOING ROUTINE MAINTENANCE. THIS DISCUSSION TOOK PLACE OVER SEVERAL MONTHS AS I TRIED TO WORK WITH THEM ABOUT THE WINDSHIELD POTENTIALLY BEING DEFECTIVE SINCE IT WAS JUST THE ACTION OF DRIVING THROUGH THE POTHOLE THAT CAUSED THE WINDSHIELD TO CRACK. THEY AGREED TO LOOK INTO THE ISSUE BUT ULTIMATELY DENIED THE POSSIBILITY OF A DEFECTIVE WINDSHIELD. THE TIME BETWEEN THE EVENT AND N
MY WINDSHIELD CRACKED FOR SEEMINGLY NO REASON, WHILE DRIVING ON CLEAN AND CLEAR HIGHWAY. I DIDN'T NOTICE ANYTHING HIT THE WINDSHIELD, BUT A HUGE CRACK APPEARED. I'M REPORTING THIS BECAUSE I'VE READ THAT THIS IS A COMMON OCCURRENCE ON 2017 - 2019 SUBARU OUTBACKS, AND I WANTED YOU TO BE AWARE OF MINE.
A SMALL CRACK APPEARED ON THE WINDSHIELD WHILE DRIVING AND RAPIDLY EVOLVED INTO A VERY LARGE CRACK THAT COULD NOT BE REPAIRED.
WINDSHIELD ON MY 2018 SUBARU OUTBACK CRACKED WHILE VEHICLE WAS PARKED OVERNIGHT IN MY GARAGE.
THE HEAD UNIT IN THE SOUND SYSTEM/ELECTRICAL SYSTEM BROKE RESULTING IN NO BACKUP CAMERA/ MUSIC/ APPLE CAR PLAY/ ETC. FOR OVER 2 MONTHS. THE CAR WAS LESS THAN 6 MONTHS OLD AND THE UNIT WAS BACKORDERED AT THE TIME RESULTING NO USE OF THE HEAD UNIT FOR 2 MONTHS.
WINDSHIELD BROKE WHILE DRIVING DOWN THE FREEWAY GOING ROUGHLY 30 MPH. THE CAR WAS PASSING KICKED UP A SMALL ROCK WHICH HIT MY WINDSHIELD CAUSING THE OUTER LAYER OF GLASS TO GET CHIPPED AND CRACK. THE ORIGINAL CRACK WAS 7 INCHES LONG BUT THE AFTERNOON IN THE SUN CAUSED THE CRACK TO PROPAGATED ACROSS THE WINDSHIELD SPANNING 3/4 OF THE WINDSHIELD. THE GLASS ENDED UP COSTING 1200 TO BE REPLACED AND HAVE THE EYESIGHT RE CALIBRATED. THE CAR WAS LESS THAN A YEAR OLD AND HAD LESS THAN 12000 MILES ON IT WHEN THE WINDSHIELD BROKE.
VEHICLES WINDSHIELD SPONTANEOUSLY CRACKED WHILE STATIONARY. DURING A ROAD TRIP WITH SEVERAL PASSENGERS, WE MADE A PIT STOP AND WHEN WE GOT BACK IN THE CAR A PASSENGER NOTED THAT THE WINDSHIELD WAS CRACKED WHEN IT HAD NOT BEEN PRIOR TO THE STOP.
THE WINDSHIELD CRACKS AND SHATTERS FOR NO REASON. I HAVE NOW REPLACED TWO WINDSHIELDS AND THEY CONTINUE TO BREAK, EVEN THOUGH NO IMPACTS WITH FLYING DEBRIS OCCURRED. MANY OUTBACK OWNERS REPORT SIMILAR THINGS HAPPENING. THERE IS SOMETHING DEFECTIVE WITH THE WINDSHIELD THAT CAUSE THEM TO BE FRAGILE.
WHILE DRIVING DOWN THE HIGHWAY, A SMALL PEBBLE WAS KICKED UP FROM THE CAR IN FRONT OF US AND BOUNCED OFF OUR WINDSHIELD. IT LEFT A TINY CHIP THE SIZE OF A PINHEAD. WE REPORTED IT IMMEDIATELY AND TOOK IT FOR REPAIR WITHIN TWO HOURS OF THE INCIDENT AT SAFE LITE. TWO DAYS LATER, THERE WAS A GIANT CRACK IN THE WINDSHIELD. WE BROUGHT IT TO THE DEALERSHIP FOR REPLACEMENT AT A COST OF NEARLY $1000, $500 OUT OF POCKET.
WINDSHIELD CRACKED LESS THEN 2 MONTHS FROM PURCHASE.. FOR NO REASON ..ASSISTED DRIVING DEACTIVATED... STEREO AND GPS SYSTEM ALSO NEED ED TO BE REPLACED... REAR DOOR MOTOR NEEDED TO BE REPLACED... STEREO AND GPS SOFTWARE NEEDED TO BE UPDATED... STILL HAD PROBLEMS.. FINALLY REPLACED SYSTEM...
THE DRIVER'S SEAT CONTINUOUSLY SQUEAKS WHILE DRIVING. SUBARU DEALER SAYS I NEED A NEW SEAT BOTTOM. APPARENTLY, THERE ARE OTHER VEHICLES AND YEARS WITH THIS SAME ISSUE.
I HAVE OWNED MY 2018 SUBARU OUTBACK FOR 8 MONTHS. THE WINDSHIELD HAS CRACKED IN THE SAME SPOT TWICE ALREADY. IT STARTS FROM THE MIDDLE OF THE PASSENGER SIDE AND EXTENDS ALL THE WAY ACROSS THE WINDSHIELD. I NEVER HEARD A ROCK HITTING, NOR WAS THERE A DING IN THE WINDSHIELD. I GOT IT FIXED THE FIRST TIME AND WITHIN A WEEK IT CRACKED IN THE EXACT SAME SPOT. IT WAS PARKED BOTH TIMES WE NOTICED THE CRACK.
ON SEPTEMBER 23, 2019 AT ABOUT 1 PM MST I WAS DRIVING NORTH ON ARIZONA ROUTE 89, JUST NORTH OF THE RT 64 INTERSECTION. I WAS ON A DIVIDED SECTION OF PAVED HIGHWAY TRAVELING AT NO MORE THAN 40 MILES PER HOUR. THERE WERE NO OTHER CARS AHEAD OF ME AND NONE ON THE OTHER SIDE OF THE HIGHWAY WHEN I HEARD A POP IN MY FRONT WINDSHIELD AND A CRACK APPEARED ABOUT A THIRD OF THE WAY UP ON THE DRIVER'S SIDE. WHEN I STOPPED LATER TO EXAMINE THE WINDSHIELD I COULD SEE NO EVIDENCE OF ANYTHING STRIKING THE GLASS. THERE WAS NO DEBRIS ON THE HIGHWAY. THE PAVEMENT WAS IN GOOD CONDITION. THE CRACK EXPANDED HORIZONTALLY ACROSS THE WINDOW. I HAD THE WINDOW REPLACED AT THE GREELEY SUBARU DEALER ON FRIDAY SEPTEMBER 27.
WINDSHIELD CRACKED FOR NO REASON KNOWN - I MY VEHICLE WAS PARKED IN THE GARAGE UPON GETTING INTO MY VEHICLE TO FOLLLOWING MORNING I NOTICED A CRACK THAT GROW SIGNIFICANTLY WITHIN A DAY HAD TO HAVE IT REPLACED A FEW MONTHS AFTER PURCHASING FUEL CAPACITY DOES NOT REGISTER CORRECTLY - I DID HAVE THE RECALL DONE BUT IT STILL DOES NOT WORK PROPERLY
THE WINDSHIELD ON MY SUBARU OUTBACK LIMITED 2018 THAT I JUST BOUGHT ON JUNE 15, 2018 SUDDENLY CRACKED WHILE DRIVING HOME ON INTERSTATE 80 FROM OMAHA, NE TO ATLANTIC, IA WITH MY MOM ON NOVEMBER 10, 2018. THE CRACK STARTED ON THE BOTTOM HALF OF THE PASSENGER'S SIDE AND CONTINUED STRAIGHT UPWARD UNTIL IT REACHED ABOUT HALF THE LENGTH OF THE WINDSHIELD. I CONTACTED SUBARU AND IT SAID THE WINDSHIELD WAS NOT COVERED IN THE POLICY SO I HAD TO PAY FOR IT MYSELF OR HAVE MY CAR INSURANCE PAY. I ENDED UP GETTING THE WINDSHIELD REPLACED BY DETER MOTORS IN ATLANTIC IA ON NOVEMBER 23, 2018. THEN ON AUGUST 25, 2019 WHILE DRIVING TO DES MOINES, IA ON INTERSTATE 80 WITH MY THEN FIANCEE, MOM, AND SISTER, THE WINDSHIELD SUDDENLY CRACKED AGAIN FOR NO APPARENT REASON. THIS CRACK STARTED AT THE BOTTOM OF THE WINDSHIELD ON THE BOTTOM AND CONTINUED UPWARD ABOUT 7 INCHES AT FIRST. THE CRACK HAS SINCE GROWN IN SIZE AND LENGTH. I CONTACTED SUBARU AGAIN AND WAS GIVING THE SAME ANSWER IN THAT THEY DON'T COVER WINDSHIELDS. I HAVE YET TO BE FIXED AS I WAS QUITE FRUSTRATED WITH TWO CRACKED WINDSHIELDS IN LESS THAN ONE YEAR. I STARTED TO LOOK ONLINE TO SEE IF OTHER SUBARU OWNERS WERE HAVING SIMILAR ISSUES AND FOUND THAT YES, MANY ARE ALSO EXPERIENCING CRACKED WINDSHIELDS FOR NO APPARENT AND/OR OBVIOUS REASONS. I DO WANT TO GET THE WINDSHIELD REPLACED BUT AM WORRIED THAT IT'LL JUST CRACK AGAIN. I DO HAVE RECORD OF THE FIRST WINDSHIELD REPLACEMENT FROM DETER MOTORS. I ALSO HAVE PICTURES OF THE 2ND CRACK AND WI
WE'RE ON OUR 3RD WINDSHIELD. THE WINDSHIELDS CRACKED FOR NO REASON. THE CAR WAS PARKED IN OUR DRIVEWAY
AROUND JANUARY THIS YEAR MY WINDSHIELD CRACKED AS SOON AS I GOT OUT FROM THE GARAGE(64 DREGREES) TO THE DRIVEWAY(39 DEGREES). I WENT TO THE LOCAL DEALER AND THE SERVICE ADVISOR RUN A BALL AROUND THE GLASS CRACK AND SUDDENLY STOPPED AND FORCEFULLY PUSHED AGAINST THE PEN AGAINST THE GLASS AND SAID THAT WAS AN IMPACT. I LOOKED AT THE AREA OF THE GLASS IMPACT BUT ALL I SAW WAS THE DENT THAT THE PEN LEFT. THE DEALER REFUSED TO REPLACE THE GLASS DUE TO AN IMPACT AND REFERRED TO MY AUTO INSURANCE. I PUT A CLAIM AND PAID MY $500 DEDUCTIBLE TO REPLACE THE WINDSHIELD. IN RETROSPECTIVE I KNEW IT WAS NO IMPACT AND WHEN I TOOK THE CAR TO THE DEALER THEY DID NOT HAVE THE INTENTION ON HELPING ME.
I RECEIVED A SINGLE MINUTE HIT FROM AN 18-WHEELER WHILE DRIVING ON A FREEWAY AND NOW THAT GROWN WITHIN A MONTH TO COVERING THE WHOLE WINDSHIELD LIKE AN ART DRAWING MY FEAR IS DRIVER ASSIST CAMERA MAY BE AFFECTED PUTTING OTHERS AND ME IN ACCIDENT DANGER
WINDSHIELD CRACKED A SECOND TIME JUST A FEW MONTHS AFTER THE NEW WINDSHIELD WAS REPLACED. THE PEBBLE THAT HIT THE WINDSHIELD WASN'T LARGE ON EITHER OCCASION. THE DEALERSHIP CHARGES A LARGE FEE TO CALIBRATE THE EYE SIGHT FEATURE AND THAT CAN ONLY BE DONE AT A DEALERSHIP SO WE CAN'T GET A BETTER/STRONGER WINDSHIELD ANYWHERE ELSE NOR PURCHASE A COMPETITIVELY PRICED ONE. IT FEELS LIKE SUBARU IS MAKING GOOD MONEY OFF OF DEFECTIVE WEAK WINDSHIELDS. IN MY PREVIOUS CAR, A MAZDA 3, I DROVE FOR 12 YEARS WITHOUT A SINGLE CRACK. IN A NEW SUBARU, IT'S HAPPENED TWICE WITHIN A YEAR. BOTH TIMES I WAS DRIVING HIGHWAY SPEEDS BETWEEN 65-70 MPH. BOTH ROCKS WHERE SMALL. THE FIRST TIME WAS BETWEEN CITIES DRIVING BACK FROM LUBBOCK TO DALLAS WHEN A TRUCK SLOWED TO THE RIGHT FOR ME TO PASS. THE 2ND TIME WAS WHILE DRIVING IN RUSH HOUR TRAFFIC ON THE TOLLWAY IN A MIDDLE LANE.
WINDSHIELD CRACKED WHILE IN MOTION, AFFECTED VISIBILITY SO I HAD IT REPLACED.
WINDSHIELD JUST CRACKS DRIVING 64MPH FOR NO APPARENT REASON. JUST SPIDER CRACKED.
WINDSHIELD CRACKED AND NEEDED TO BE REPLACED 2 TIMES IN FIRST 20 MONTHS WE OWNED IT. WINDSHIELD NEEDED TO BE REPLACED, AND DRIVER-ASSIST (EYESIGHT) SYSTEM RECALIBRATED TO OPERATE SAFELY. HAPPENED IN JANUARY 2018, AND MAY 2019
10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. WHILE DRIVING RADIO: SOUND VOLUME GOES HIGH & LOW OR DROPS SOUND OR WHEN CHOOSING A STATION FROM PROGRAMMED RADIO BUTTONS CHANNELS BEGIN TO CYCLE RAPIDLY THROUGH EACH PROGRAMMED CHANNEL AND REPEATS CYCLE UNTIL I CAN MANAGE TO POWER OFF THE RADIO & TAKES UP TO 5 TIMES TO PRESS RADIO POWER BUTTON TO POWER OFF CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO POWER OFF THE RADIO IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. STEERING: WHILE DRIVING FEELS LIKE HIGH WINDS/HYDROPLANING AS CAR SWAYS IN LANE & OUT OF LANE WITH NO RAIN & NO HIGH WIND CONDITIONS CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO CONTROL STEERING TO STAY IN LANE IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: WHILE DRIVING IN EMERGENCY MANEUVERS SEVERE DELAY IN ACCELERATION WHEN PEDAL IS TO THE FLOOR CAUSING NEAR COLLISION SITUATIONS,
FRONT WINDSHIELD CRACKED BY ITSELF WHILE BEING STATIONARY IN A NEAR-EMPTY PARKING LOT (ONLY TWO CARS IN THE PARKING LOT INCLUDING MINE). HAPPENED ON OCT 10, 2019 BETWEEN 10-11:30AM. PARKED THE CAR IN THE LOT AND WENT INSIDE BUILDING FOR 90 MINUTES. WHEN I CAME OUT I NOTICED A LARGE CRACK IN THE FRONT WINDSHIELD ORIGINATING AT THE DEICER AREA IN FRONT OF THE PASSENGER SIDE. THE CRACK PATTERN SEEMS SIMILAR TO THE 2015/2016 OUTBACK/LEGACY CRACKED WINDSHIELD ISSUE (SUBARU BULLETIN #12-192-15R). OTHER SUBARU OUTBACK OWNERS HAVE REPORTED SIMILAR ISSUES FOR RECENT OUTBACK YEAR MODELS BASED ON GOOGLE SEARCH OF SUBARU FORUMS. TOLD SUBARU DEALER ABOUT THE ISSUE AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY. THEY ASKED ME TO REPLACE WINDSHIELD USING AUTO-INSURANCE GLASS COVERAGE. I HAVE REPLACED THE WINDSHIELD USING MY INSURANCE AND ALSO PAID (VIA INSURANCE CLAIM) FOR EYESIGHT CALIBRATION AS REQUIRED BY SUBARU.
MY WINDSHIELD HAS CRACKED TWICE SINCE LAST YEAR WHEN I BOUGHT IT NEW.
SUBARU OUTBACK 2008 PULLS TO THE LEFT OR RIGHT BY ITSELF INTERMITTENTLY. WHEN IT HAPPENS, CAR SPEED IS ALWAYS > 45 MPH AND THE ISSUE IS THE MOST OBVIOUS ON HIGHWAYS WITH A SPEED > 60 MPH. IT FEELS LIKE THE STEERING HAS ITS OWN IDEA. SOMETIMES WHEN I WANT TO CURVE TO THE RIGHT, THE STEERING TURNS BY ITSELF TO THE RIGHT AND SOMETIMES EVEN STAYS THERE. SOMETIMES WHEN I DON'T WANT TO TURN, IT TURNS. THIS IS NOT RELATED TO LANE ASSISTANCE. THE FEATURE IS TURNED OFF AND THE ISSUE HAPPENS WHEN I DRIVE IN THE LANE. I STRONGLY FEEL UNSAFE AND A BIT NERVOUS DRIVING ON THE HIGHWAY RECENTLY. AT THE HIGH SPEED, A SLIGHT TURN MAY LEAD TO SERIOUS CONSEQUENCES. HOPE SUBARU COULD SOLVE THE ISSUE. A GOOGLE SEARCH TODAY SHOWED THAT MANY OTHER OWNERS OF THE SAME MODEL ARE EXPERIENCING THE SAME, POTENTIALLY DAMAGING ISSUE.
CVT TORQUE CONVERTER FAILED. 2018 SUBARU OUTBACK, 47,000 MILES. CAR ONLY 18 MONTHS OLD. WIFE AND KIDS IN THE CAR IT WAS VERY SCARY MOMENT. THE CAR STARED TO SHUTTERED ACCELERATING FORM A STOP. THEN AT 40 TO 50 MPH, THE RPMS BECAME ERRATIC SHIFTING UP DOWN, TO MAINTAIN SPEED. IT LIKE IT WAS CONFUSED, WHICH GEAR TO BE IN. THEN CAME TO A STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN, CAR SHUTTERED AND LOUD BANG, NO GEARS. CAR WOULD NOT GO SHIFT INTO ANY GEAR. AUTOMATIC TRANSMISSION WOULD NOT ENGAGE. MULTIPLE COMPLAINTS, SUBARU NEED TO FIX THIS, IT DANGEROUS DEFECT AND EXPENSIVE TO REPAIR.
TWO TIRE BLOW OUTS CAUSING IMMEDIATE LOSS OF AIR. CAR WAS TRAVELLING AT APPROX 35 MPH. EACH TIME ON A CITY STREET. FIRST AT 4000 MILES. SECOND AT 21000 MILES. TIRE HAD CIRCUMFERENTIAL CRACK AT BOTTOM OF TIRE GROOVE. ORIGINAL OEM TIRES. CAR PURCHASED NEW IN SEPT 2017.
CRACK DEVELOPED ON WINDSHIELD SUDDENLY AND WITHOUT IMPACT OF ANYTHING.
BOUGHT CAR NEW, 7 MILES ON ODOMETER. TOOK CAR INTO AUTONATION SUBARU - CENTENNIAL COLORADO FOR NOISE COMPLAINT IN DRIVER-SIDE FRONT WHEN GOING OVER A BUMP. MISSING PARTS WERE NOTICED BY SHOP. SHOP SAID IT WAS COMPLETELY FIXED, BUT WE STILL HAD THIS NOISE, IT WAS JUST QUIETER. VEHICLE FELT LIKE ALIGNMENT WAS OFF, AS IT SHAKES AT HIGHWAY SPEEDS. CAR MAKES TIRE SQUEALING NOISE WHEN TURNING IN AND OUT OF PARKING SPOTS AT LOW SPEEDS. TOOK CAR BACK TO DEALER SHOP MANY TIMES FOR OVER 1 YEAR. SHOP ALWAYS INSISTED NO ALIGNMENT WAS NEEDED, FRONT-END WAS IN GOOD REPORT, TIRES WERE IN GOOD BALANCE, AND ROTATION WAS NOT NEEDED. SHAKING PERSISTS, 20K MILES LATER DRIVER SIDE FRONT TIRE IS WORN DOWN TO ALMOST STEEL ONLY ON IN-SIDE OF TIRE; ALL OTHER TIRES HAVE AT LEAST 6/32NDS ON TREAD (SEE ATTACHED PHOTO: OUT-SIDE OF TIRE IS THICK TREAT LIKE ALL OTHER TIRES, IN-SIDE TREAT IS GONE). ORIGINAL TIRES. NO MODIFICATIONS TO CAR. SERVICED ONLY AT SUBARU DEALERSHIP. VEHICLE SHAKES SO BAD NOW IT FEELS LIKE THE CAR MIGHT FALL APART. I DO NOT FEEL COMFORTABLE HAVING MY PREGNANT WIFE DRIVE OUR ONLY VEHICLE. HELP! NOT FAIR TO BUY A NEW CAR WITH MISSING PARTS AND SAFETY ISSUES.
AT 13,000 MILES CAR STEERING PULLED TO THE RIGHT AND LEFT WITHOUT DRIVER PERFORMING THIS ACT. FEELS LIKE CAR IS HYDROPLANING OR AFFECTED BY HIGH WINDS WHEN NEITHER CONDITION IS PRESENT. PRESENTS DANGER AS DRIVER HAS NO CONTROL AS TO WHEN THIS HAPPENS OR WHAT DIRECTION IT WILL GO. OCCURS AT ALL SPEEDS BUT WORSENS AFTER 50MPH. RESEARCH SHOWS THERE ARE OTHER COMPLAINTS OF THIS SAME SITUATION WITH OTHER SUBARU CARS. MY DEALERSHIP CLAIMED THEY HAD NOT HEARD OF THE PROBLEM BUT SUGGESTED TO MANUAL TURN OFF LANE ASSIST. I PERFORMED THIS ACTION TO NO AVAIL - THE PROBLEM CONTINUES . HAPPENS ON CITY STREETS AT 25 MPH AS WELL AS ON HIGHWAYS. WHILE FIRST INCIDENT WAS AUGUST 5, 2019 IT NEVER STOPPED.
WINDSHIELD SPONTANEOUSLY CRACKED. WAS NOT HOT BY ANY OBJECT. SUBARU OUTBACK 2018. CRACK INITIATED BELOW DRIVERS SIDE WINDSHIELD WIPER.
DIVING 55 MPH ON HIGHWAY WHEN CAR STARTED TO HARD SHUDDER, LOSE ACCELERATION. ENGINE LIGHT AND ALL OTHER WARNING LIGHTS CAME ON. DIFFICULT TO STEER AND BRAKE. ABLE TO BARELY PULL OFF ROAD SAFELY AND AVOID GUARD RAIL. NO PREVIOUS PROBLEMS NOTED.
CAR DEVELOPED A CRACK ON WINDSHIELD OVERNIGHT WHILE PARKED IN AN INDOOR PARKING GARAGE. A FEW DAYS LATER CRACK GREW IN SIZE AGAIN WHILE PARKED IN A DIFFERENT INDOOR PARKING GARAGE. CAR HAS ~33,000 MILES AND WAS NOT HIT BY ANY ROAD DEBRIS.
*TL THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN THE STEERING WHEEL LOCKS INTO THAT POSITION UNTIL MANUALLYMOVED OUT OF THAT POSITION AND THEN IT RETURNS TO NORMAL CENTER POSITION. THIS IS A SAFETY ISSUE. IT COULD RUN INTO OTHER CARS OR OBJECTS. THE VEHICLE WAS DRIVEN TO SANGERA SUBARU (5500 GASOLINE ALLEY DR. BAKERSFIELD, CA 93313 PHONE #661-438-5588) TO BE CORRECTED. THE FAILURE WAS DUPLICATED. THE DEALER STATED THAT IS THE NORMAL OPERATION OF THE POWER STEERING MILAGE AT THAT TIME WAS 7,000 MILES. *DT*JB
I PURCHASED THE VEHICLE ON 6/21/19. ON 7/1/19 A SMALL STARBURST CRACK APPEARED ON PASSENGER SIDE OF WINDSHIELD. I FIRST NOTICED THIS WHILE DRIVE ON HIGHWAY. WITHIN 2 DAYS, THE CRACK HAD SPREAD ACROSS 3/4 OF THE ENTIRE WINDSHIELD. (THERE WAS NO APPARENT IMPACT FROM ANY OBJECT). THE WINDSHIELD WAS TOTALLY REPLACED AND RECALIBRATED ON 7/15/19. ON 8/30/19 THE SAME THING OCCURRED. A SMALL STARBURST APPEARED ON THE DRIVERS SIDE OF WINDSHIELD , WHICH SOON SPREAD ACROSS THE DRIVERS VIEW. I NOTICED THE CRACK WHEN THE CAR WAS STATIONARY IN THE GARAGE. I AM AWAITING SERVICE FROM SAFELITE NOW. SUBARU SAYS IT IS NOT RESPONSIBLE. HOWEVER, THERE ARE MULTIPLE COMPLAINTS REGARDING THIS EXACT ISSUE...WINDSHIELD CRACKS WITHOUT ANY OBJECT IMPACTING IT! I CANNOT BE REPLACING MY WINDSHIELD EVERY COUPLE OF WEEKS.
THE HEAD UNIT IN THE SOUND SYSTEM/ELECTRICAL SYSTEM KEEPS FAILING RESULTING IN A LOSS OF ALL SOUND FUNCTIONS. I DON'T GET ANY WARNINGS OF PROBLEMS AS THE SOUND SYSTEM SIMPLY DOES NOT WORK. THIS IS UNSAFE. TO DATE, THE DEALER HAS REPLACED WHAT HE CALLS AN AMPLIFIER TWICE. THE NEW UNIT WORKS FOR A FEW DAYS OR WEEKS AND THEN FAILS AGAIN. SO FAR, THE OTHER COMPONENTS CONNECTED TO THIS SYSTEM -- BACK UP CAMERA, FOR INSTANCE, STILL WORK. I DON'T KNOW IF THIS IS RELATED, BUT THE REAR HATCH HAS OPENED BY ITSELF THREE TIMES, EACH TIME WHEN THE CAR WAS PARKED. ONCE, THIS CAUSED THE BATTERY TO DRAIN BECAUSE WE DID NOT DISCOVER IT FOR MORE THAN 12 HOURS. ONCE, THERE WAS DAMAGE TO THE REAR HATCH BECAUSE WE DID NOT KNOW IT WAS OPEN AND IT WAS DAMAGED BY THE GARAGE DOOR WHEN WE OPENED IT REMOTELY FROM OUTSIDE.
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO STOP AT A RED LIGHT AND THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT BEGAN TO PUMP THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS DRIVEN TO KUPPER SUBARU (805 E MAIN ST, MANDAN, ND 58554) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING ACCORDING TO DESIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,092.
HEADUNIT, INCLUDING BACKUP CAMERA, HAS BEEN UNRESPONSIVE FOR OVER SIX WEEKS. A REPLACEMENT HAS BEEN ON ORDER WITH THE LOCAL SUBARU DEALER FOR FIVE WEEKS.
THE WINDSHIELD BREAKS FROM EITHER NOTHING AT ALL OR EVEN THE SLIGHTEST ROCK DING. WE'VE REPLACED THE WINDSHIELD TWICE IN UNDER ONE YEAR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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