2018 Subaru Outback complaints

WINDSHIELD CRACKED AND CREATED A VERY LARGE SPIDERING CRACK.

CRACKED WINDSHIELD WHILE DRIVING, POSSIBLY FROM A ROCK. I HAVE NO PICTORAL EVIDENCE BUT I HAVE THE REPAIR RECEIPTS.

WINDSHIELD SPONTANEOUSLY CRACKED FROM DRIVER'S SIDE ABOUT 4 INCHES TOWARD CENTER. I ACTUALLY WITNESSED THE CRACK SUDDENLY APPEAR WHILE HEARING A CRACKING SOUND. THE VEHICLE WAS IN MOTION AT THE TIME; I WAS DRIVING AT 65 MPH ON A SMOOTH STRETCH OF HIGHWAY.

I WAS ON AN ON RAMP ABOUT TO ENTER HIGHWAY NEAR WHERE I LIVE. I WASN'T YET AT HIGHWAY SPEED. SUDDENLY NOT SURE IF A ROCK OR ROCK SALT HIT MY WINDSHIELD. IT DIDN'T SOUND LIKE A LARGE PIECE, AND I DIDN'T EVEN SEE IT. WHAT SEEMED LIKE NORMAL ROAD DEBRIS THAT FROM MY EXPERIENCE WOULD NEVER AFFECT A WINDSHIELD AND HASN'T WITH OTHER CAR MAKES I'VE OWNED ACTUALLY IMPACTED MY 2018 SUBARU OUTBACK. A SMALL CHIP/CHUNK OF GLASS APPEARED ON MY WINDSHIELD. WAS VERY SURPRISED AND APPALLED ABOUT WHAT HAPPENED.

CRACKED WINDSHIELD

WHILE DRIVING ON INTERSTATE HIGHWAY, WINDSHIELD STARRED THEN CRACKED ACROSS MOST OF WINDSHIELD WIDTH QUICKLY. NO OTHER VEHICLES WERE NEAR AND THERE WAS NO DEBRIS IN ROADWAY. THIS OCCURRED SEVERAL MONTHS AGO; WINDSHIELD HAS LONG SINCE BEEN REPLACED.

I HAVE A 2018 SUBARU OUTBACK (LESS THAN 2 YEARS OLD). DRIVING ON THE HIGHWAY AND HEARD A GLASS CRACK. THEN I NOTICED THAT THERE WAS A LARGE WINDOW CRACK STARTING FROM THE BOTTOM OF THE WINDSHIELD (DRIVER SIDE WINDSHIELD WIPER) AND CURVING UPWARDS TOWARDS THE CENTER. PULLED OVER TO CHECK, AND THERE WAS NO SIGNS OF OBVIOUS ROCKS HITTING THE WINDSHIELD WHERE THE CRACK APPEARED. I RECALL DRIVING IN THE MORNING AND AS THE WEATHER WARMED UP THE WINDOW CRACK OCCURRED. NOT SURE IF TEMPERATURE MAY HAVE CAUSED THIS, BUT IN ANY CASE THE WINDSHIELD SHOULD NOT BE CRACKING ON ITS OWN WITHOUT OBVIOUS SIGNS OF IMPACT BY OBJECTS. I BELIEVE THIS TO BE A DEFECTIVE WINDSHIELD ISSUE.

WE OWN 2 2018 SUBARU OUTBACKS. WE HAVE HAD TO REPLACE THE WINDSHIELD IN EACH ONE TWICE (A PIECE) AND ONE OF THEM HAS A CRACKED WINDSHIELD AGAIN. AFTER LOOKING ON LINE I FIND THAT WE ARE NOT THE ONLY ONES WHO HAVE HAD TO REPLACE THE WINDSHIELDS MULTIPLE TIMES. THE DEALERSHIPS CONTINUE TO SAY THE WINDSHIELDS ARE CRACKING BECAUSE OF ROCK CHIPS. NONE OF OUR OTHER CARS' WINDSHIELDS ARE CRACKING. THE LAST ONE CRACKED WHEN THE CAR WAS SITTING IN THE GARAGE AND HAD NOT BEEN DRIVEN. SINCE THIS HAPPENED 5 TIMES WITH 2 VEHICLES SOME OF THE QUESTIONS YOUR FORM ASKED DID NOT APPLY. SUCH AS HOW FAST WERE WE GOING (SOMETIMES 55,65 OR 0) WHAT DATE DID THIS OCCUR (5 DIFFERENT DATES) AT WHAT MILEAGE 5 DIFFERENT ONES BUT THEY ARE ON THE 4 INSURANCE CLAIMS I ATTACHED. THE 5TH ONE WE HAVE NOT FIXED YET. WHY? IT'S JUST GOING TO BREAK AGAIN. WE ARE GOING TO HAVE TO REPORT IT TO OUR INSURANCE COMPANY, OUR RATES ARE GOING THROUGH THE ROOF NOW BECAUSE OF ALL THESES CLAIMS AND THEN THERE IS HASSLE TO GET IT FIXED. NOT WORTH IT TO HAVE IT BREAK A MONTH OR TWO DOWN THE LINE. I AM NOT SURE MY FILES DOWNLOADED TO YOU. I HAVE THE HARD COPIES JUST IN CASE. THANK YOU FOR YOUR HELP!

I WAS DRIVING ON A 2 LANE HWY GOING ABOUT 50MPH WHEN I SPOTTED A SMALL STAR CRACK IN THE BOTTOM, MIDDLE OF MY WINDSHIELD. THE CRACK HAS CONTINUED TO GROW, MOSTLY HORIZONTAL OVER THE NEXT 2 WEEKS. THE WEATHER WAS MILD, ABOUT 55 DEGREES AND THERE WAS NO ONE DRIVING IN FRONT OF ME.

ON RETURNING TO PARKED CAR MID-DAY ON 2/2/2020 (A MILD WINTER DAY, PARKED IN SHADE AT SKI RESORT), I SAW A T SHAPED CRACK ON LOWER PART OF WINDSHIELD JUST ON PASSENGER SIDE OF CENTER. THERE WAS NO CHIP OR DENT OR CRACK IN THE CENTRAL WINDSHIELD WHEN I PARKED THE CAR. I DIDN'T SEE OR HEAR AN IMPACT TO THE WINDSHIELD ON THE DRIVE THAT MORNING. OVER THE COURSE OF THE NEXT 10 DAYS, THIS HAS GROWN, EXTENDING TO THE BOTTOM OF THE WINDSHIELD AND ACROSS ABOUT HALF THE WIDTH OF THE WINDSHIELD.

MY 2018 SUBARU OUTBACK HAS BRAKE FADE STOPPED IN TRAFFIC, BRAKE LOSS (PETAL GOES TO FLOOR) AFTER BEING PARKED OR DRIVING, AND BRAKE LOSS IN X-MODE ( X MODE FEATURE CONTROLS BRAKING/SPEED ON STEEP SLIPPERY ROADS.SUBARU DEALER MADE 4 UNSUCCESSFUL REPAIR ATTEMPTS. SUBARU OF AMERICA FLEW IN A FIELD ENGINEER, TIED UP MY CAR 3 WEEKS BUT WAS UNSUCCESSFUL ALSO. MATHEW IN A RECORDED MESSAGE SOA'S SERVICE REP.CONFIRMED THE BRAKE ISSUES & CLAIMED SOA WAS TESTING ALL BRAKE COMPONENTS. ON 01/07/2020 MY 2018 SUBARU ,STILL UNDER NEW CAR WARRANT, FAILED TO PASS A NY STATE MOTOR VEHICLE INSPECTION. I CAN NOT LEGALLY DRIVE MY VEHICLE ON NY ROADS. SOA OFFERED ME $ 2,500.00 TO GO AWAY. I HAVE MADE VIDEOS OF MY BRAKE LOSS IT OCCURS SO FREQUENTLY. NHTSA HAS SEVERAL BRAKE FAILURE COMPLAINTS WITH ROLL OVER, INJURIES & 5 CAR PILE UPS. I BELIEVE SOA REFUSES TO HELP ME IN ORDER TO CIRCUMVENT A RECALL. THE 2017 OUTBACK HAD A BRAKE FADE ISSUE THAT SOA DID A SECRET REPAIR ACCORDING TO ONLINE INFO. PLEASE SHARE THIS INFORMATION.

REAR TRAILING ARM SNAPPED RENDERING VEHICLE UNSAFE TO DRIVE - THE REAR TRAILING ARM SNAPPED. IT LOOKS APPARENT IT WAS SLOWLY FAILING AS SOME PARTS OF THE FRACTURE ARE RUSTED OUT. THE PART NUMBER IS 20250AL02A. THESE PARTS WERE DESIGNED WITH VERY THIN WALLS AND MAY BE THE REASON WHY IT FAILED. I GOT LUCKY THAT THE VEHICLE WAS JUST OFF THE HIGHWAY BEFORE I HEARD A CLUNKING NOISE, BRAKING AT HIGHWAY SPEEDS WOULD HAVE CAUSED THE VEHICLE TO FLIP OVER AS THE VEHICLE WAS NOT STABLE AT ALL DURING THE FAILURE. HERE ARE SOME PHOTOS OF THE FAILURE. THESE PHOTOS WERE TAKEN THE DAY OF THE FAILURE, FEBRUARY 8TH, 2020.

THE KEY GOT STUCK IN THE IGNITION, AND THE VISOR ON PASSENGER DOES NOT SWING CORRECTLY, THE RADIO TURNS ON WHEN I START THE CAR EVEN AFTER THE RADIO WAS TURNED OFF

WINDSHIELD CRACKS EASILY AND QUICKLY. AFFECTS SAFETY/CAMERA AND SENSORS. A SMALL CHIP APPEARED ON THE WINDSHIELD, UNDER COLD TEMPERATURES IN KANSAS 2020 JANUARY, CHIP GREW A CRACK EXTENDING FROM DRIVER TO PASSENGER SIDE

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS PULLING INTO A PARKING LOT, THE ENGINE REVVED, AND WITH THE DRIVER'S FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND WENT OVER THE PARKING CURB AND CRASHED INTO AN EMBANKMENT IN ANOTHER PARKING LOT. THERE WAS NO WARNING. THE CONTACT STATED THAT HIS WIFE COMPLAINED ABOUT AN UNKNOWN LIGHT THAT ONCE FLASHED ON THE RIGHT SIDE OF THE DASHBOARD. THE CONTACT STATED THAT THE LIGHT DID NOT STAY ON. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THERE WAS NO INJURY AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE (ANDERSON SUBARU LOCATED AT 7050 PENSACOLA BLVD, PENSACOLA, FL 32505), WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS INTENDED. THE TECHNICIAN OFFERED TO HAVE AN ENGINEER EVALUATE THE FAILURE BUT WARNED THAT IT WOULD TAKE THREE TO FOUR MONTHS TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. *DT*JB

BRAKES ARE SOFT AND GO ALMOST TO THE FLOOR. ONE CANNOT PUMP UP TODAYS BRAKES. REAR BRAKES ALMOST NEW. FRONT BRAKE PADS NEW. BRAKES STOP VEHICLE IN NORMAL OPERATION. MY CONCERN IN EMERGENCY SITUATION. VERY HEAVY BRAKING GOES VERY CLOSE TO THE FLOOR.

THESE INCIDENTS ARE ONGOING PROBLEMS FROM PURCHASING MY FIRST OUTBACK 4 YEARS AGO. THE QUESTION/ANSWER BELOW (*WHEN DID THIS HAPPEN?) CANNOT BE ANSWERED TRUTHFULLY, PINPOINTED TO AN EXACT DATE. IT WAS A BRAND NEW CAR PURCHASED FROM THE DEALER AND MY CURRENT, SECOND ONE WITH THE SAME EXACT ISSUES ARE ALSO A NEW PURCHASE FROM THE SAME DEALER. THE HAZARD FLASHERS: WHEN THE CAR IS IN PARKING AND HAZARDS ARE ON, IF ONE LOCKS THE CAR WITH THE FOB, THEY WON'T BE ABLE TO UNLOCK THE CAR WITH THE REMOTE ANYMORE. THE TINY KEY FROM THE FOB NEEDED TO UNLOCK, WHICH IS HARD ENOUGH ESPECIALLY FOR SOMEONE WITH DISABILITIES AND CONSEQUENTLY TRIGGERS THE CAR'S ALARM. WEATHER WARNINGS: THIS OUTRAGEOUS THING STARTED JUST A FEW MONTHS AGO (NOV. 2019), WHEN I WAS PROMPTED TO UPDATE THE FIRMWARE. EVER SINCE AT ANY WEATHER PHENOMENA (REGARDLESS OF MY PHONE BEING PLUGGED IN OR NOT, BLUETOOTH ON OR OFF) A WARNING APPEARS ON THE SCREEN AND ONE HAS TO INTERACT WITH IT. THIS WARNING POPS UP SOMETIMES EVERY 2-4 MINUTES WHILE DRIVING. ESPECIALLY DANGEROUS ON THE HIGHWAY AT HIGH SPEED, AT NIGHT AND WHILE USING THE NAVIGATION SYSTEM IN UNFAMILIAR AREAS SINCE ONE'S BEEN DISTRACTED BY THE BLACKED OUT SCREEN. WHEN I FIRST REPORTED THIS ISSUE AT THE DEALERSHIP THEY SPENT AN ENTIRE DAY FINDING THE PROBLEM, UNSUCCESSFULLY. WHICH IS A HUGE SURPRISE BECAUSE THERE ARE MULTIPLE WEBSITES AND FORUMS (HTTPS://WWW.SUBARUOUTBACK.ORG/THREADS/WEATHER-ALERTS-ON-THE-HEAD-UNIT-RADIO.449129/) DISCUSSING THE PROBLEM WITH NO SOLUTI

THE VOLUME OF THE PHONE RING: THIS IS ANOTHER PROBLEM GOING ON FOR YEARS, THROUGHOUT DIFFERENT YEAR MODELS, AND VERY WELL DOCUMENTED ON THE INTERNET IN SEVERAL FORUMS AS WELL (HTTPS://WWW.SUBARUOUTBACK.ORG/THREADS/2018-W-NAV-PHONE-RING-VOLUME.497495/). EVERY TIME MY CELLPHONE RINGS, IT'S EAR PIERCINGLY LOUD. IT MAKES ONE JUMP LOUD. I DID TRY TO GET HELP AT THE DEALERSHIP BUT SADLY THERE IS NO REMEDY. THE PROBLEM IS TWOFOLD: 1. THE PHONE CONNECTED VIA BLUETOOTH TO THE CAR'S NATIVE SYSTEM. WHILE IN SETTINGS THERE IS A MODE WHERE ONE IS ABLE TO ADJUST THE RING VOLUME (WHICH IS FOR SOME REASON SET TO '10' BY DEFAULT) AND BRING IT DOWN TO '1-2', SOON AS ONE PARKS AND LEAVES THE CAR FOR EVEN AN HOUR THE SYSTEM RESETS TO '10'. EVEN WORST, SOMETIMES ALL ONE HAVE TO DO WITHOUT LEAVING THE VEHICLE, TO TURN UP THE VOLUME ON THE RADIO AND THAT WILL RESET THE PREVIOUSLY LOWERED RING VOLUME. 2. THE PHONE CONNECTED TO AIRPLAY FOR WHICH THERE ARE NO SETTINGS WHATSOEVER. EVEN IF THE PHONE IN SILENT MODE AND THERE IS NO SOUND FOR TEXT MESSAGES, IT RINGS OVERWHELMINGLY LOUD.

WE HAVE 2 CRACKS THAT CONTINUE TO GROW ON OUR WINDSHIELD. WE HAVE NEVER HAD A WINDSHIELD CRACK IN THIS WAY IN OVER 50 YEARS OF DRIVING. THE CRACKS GROW OVERNIGHT IN THE GARAGE!!

WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE PARKED IN A GARAGE. 12" CRACK APPEARED ON DRIVER'S SIDE. THIS IS THE SECOND WINDSHIELD THAT HAS CRACKED WITHIN 2 YEARS AND LESS THAN 27K MILES.

WE PURCHASED A NEW 2018 SUBARU OUTBACK IN JULY 2018. MY WIFE WAS THE PRIMARY DRIVER OF THIS VEHICLE. BY APRIL 2019, MY WIFE WAS SUFFERING FROM SEVERE KNEE AND HIP PAIN ON THE RIGHT SIDE OF HER BODY. DURING HER VISITS TO HER ORTHOPEDIC SPECIALIST (KNEE), SHE WAS ASKED MULTIPLE TIMES IF SHE WAS IN AN ACCIDENT. IN JULY 2018, I GOT TO DRIVE HER CAR ON AN 8 HOUR TRIP. BY 5TH HOUR, MY RIGHT KNEE WAS IN MAJOR PAIN, LIKE BEING ON FIRE FROM WITHIN. IN CLOSE INSPECTION OF DRIVING POSITION, I FOUND THE FOLLOWING: 1. TRANSMISSION TUNNEL INTRUDES IN DRIVING POSITION TO OPERATE GAS PEDDLE 2. GAS PEDAL IS TUCKED AWAY TOO FAR TO THE RIGHT (LINE OF SIGHT COVERED BY TRANSMISSION TUNNEL) 3. THE DISTANCE BETWEEN THE GAS AND BRAKE PEDAL ARE LONGER THAN ANY OTHER CAR THAT WE HAVE OWNED. OPERATING THE TWO PEDALS REQUIRE WIDE TURN OF RIGHT ANKLE). THE COMBINATION OF THE ABOVE 3 DESIGN ISSUES FORCES DRIVER TO OPEN THE RIGHT LEG AT THE HIP. NEXT TO TURN TO RIGHT FOOT BELOW THE KNEE FURTHER TO THE RIGHT. LASTLY REQUIRE WIDER TURN OF RIGHT ANKLE TO OPERATE BRAKE PEDAL IF NOT LIFTING RIGHT FOOT TO OPERATE THE BRAKE PEDAL. LATER THAT DAY, WE DID AN INTERNET SEARCH ON "SUBARU" + "LEG PAIN". WE FOUND OUT REPORTED ISSUES SINCE 2013. ALSO, OUR SISTER IN-LAW WHO HAS A SUBARU FORESTER SHARED THAT AT TIME SHE FEELS DISCOMFORT IN HER RIGHT LEG WHEN TRAVELING LONGER THAN 2 HOURS. SINCE THEN WE HAVE HEARD FROM OTHER SUBARU OWNERS HAVING PAIN IN RIGHT SIDE OF THEIR BODY. INFORMATION SURFACES ONLY WHEN WE SHARE OUR E

WINDSHIELD IS VERY SUSCEPTIBLE TO CHIPPING FROM THE SMALLEST STONE FRAGMENTS, THEN EASILY SPREADS. WE HAD IT REPLACED ALONG WITH RECALIBRATION OF THE EYE SIGHT. COST WAS 697.00 PRIOR TO THAT ANY TIME YOU WOULD HEAR THE FAINTEST SOUND OF SOMETHING HITTING THE WINDSHIELD YOU WOULD SEE A TINY CHIP MARK. I HAVE BEEN IN THE AUTOMOTIVE REPAIR BUSINESS FOR 30 YEARS AND DRIVEN MANY VEHICLES IN MY 62 YEARS AND THIS WINDSHIELD BY FAR IS THE MOST FRAGILE. EVEN THE NEW WINDSHIELD HAS CHIP MARKS AND IS ONLY A COUPLE OF MONTHS OLD.

I JUST DRIVEN HOME FROM WORK ON THE FREEWAY FOR 20 MINUTES. GOT HOME AND PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. I WENT INTO MY HOME AND CAME OUT ABOUT 30 MINUTES LATER TO DO SOME YARD WORK. A CRACK IN MY WINDSHIELD CAUGHT MY EYE. I LOOKED AT IT AND IT WENT FROM ONE SIDE TO THE OTHER IT WAS NOT THERE WHEN I PARKED MY CAR 30 MINUTES EARLIER AND NOTHING HIT THE WINDSHIELD ON THE FREEWAY. THIS HAPPENED 9 MOS AFTER I BOUGHT MY CAR. IT WAS STILL UNDER WARRANTY BUT THEY MADE ME PAY $1118.33 OUT OF MY POCKET AND THEN TOLD ME TO GET REIMBURSED BY MY INSURANCE.

I WAS DRIVING IN A 4 LANE (TWO ON EACH DIRECTION) PARKWAY TOWARD A RED STOPLIGHT WITH ONE CAR STOPPED AT MY LANE AT THE LIGHT, I WAS COASTING, SLOWING DOWN TOWARD THE CAR. WHEN I WAS ABOUT 30 FT AWAY THE LIGHT CHANGED, THE CAR IN FRONT STARTED DRIVING AND I APPLIED THE ACCELERATOR. THE DISTANCE TO THE CAR IN FRONT WAS DEFINITELY INCREASING HOWEVER MY CAR WENT INTO EMERGENCY BRAKING MODE, CANCELLING MY ACCELERATION PEDAL ACTION AND STOPPING THE CAR. LUCKILY NO ONE WAS BEHIND ME AS IT WOULD HAVE ALMOST CERTAINLY ENDED IN A REAR-END COLLISION.

WIFE WAS DRIVING AND A SMALL STONE HIT THE WINDSHIELD, LEAVING A SMALL CHIP IN THE GLASS. UPON TURNING ON THE DEFROSTER LATER, THE WINDSHIELD CRACKED.

LIKE OTHER LATE MODEL SUBARU OUTBACK OWNERS, A SPONTANEOUS CRACK DEVELOPED IN THE WINDSHIELD. THIS CRACK APPEARED AT APPROXIMATELY NOON ON SATURDAY, DECEMBER 29TH, 2019 IN THE PARKING LOT OF A RESTAURANT. I HAVE AN APPOINTMENT TO ASSESS THE PROBLEM TOMORROW AT THE SUBARU DEALER FROM WHOM I PURCHASED THE VEHICLE. THE INITIAL INDICATION IS THAT THE CRACK MAY NOT BE COVERED BY THE WARRANTY. I AM FILING THIS COMPLAINT TO DOCUMENT THE ISSUE AND PERHAPS TO RECOVER THE COST OF THIS REPAIR ,IF INCURRED, FROM SUBARU.

SMALL ROCK (MAYBE?) HIT WINDSHIELD AND IT IMMEDIATELY CRACKED. WAS DRIVING BACK FROM MEMPHIS, TN TO LITTLE ROCK, AR CHRISTMAS EVENING ON I-40. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED IN 1.5 YEARS OF OWNING THIS VEHICLE.

MY FRONT WINDSHIELD DEVELOPED A SPONTANEOUS CRACK BELOW THE WIPER BLADE. IT WAS STATIONERY.

CRACKED WINDSHIELD SPONTANEOUSLY OCCURRED WHILE VEHICLE WAS PARKED IN DRIVEWAY. CRACK SPREAD THROUGHOUT THE LOWER PORTION OF THE WINDSHIELD.

MY 2018 SUBARU OUTBACK DOES NOT HAVE STEERING ASSIST AND WAS PURCHASED NEW. AT ALL SPEEDS, THE STEERING FEELS VERY LOOSE WHEN TRAVELING RESULTING IN A DISCONNECT BETWEEN THE ROAD/WHEELS AND THE STEERING WHEEL. AT HIGHWAY SPEEDS, THE CAR OFTEN FEELS LIKE IT IS HYDROPLANING OR WIND IS FORCING IT TO THE LEFT OR RIGHT DESPITE DRIVING ON DRY ROADS IN CALM WEATHER. THE STEERING IS ERRATIC AND IS ESPECIALLY UNPREDICTABLE WHEN DRIVING ON UNEVEN OR SNOW COVERED ROADS. ON SNOWY ROADS, THE CAR DRIFTS AND FEELS LIKE IT IS UNCONTROLLABLY STARTING TO SLIDE RESULTING IN AN OVER CORRECTION OF THE STEERING WHEEL. THIS PROBLEM IS TERRIFYING AND THE EXACT OPPOSITE OF HOW SUBARU ADVERTISES THE CAR PERFORMANCE. I TOOK THE CAR TO MY DEALER AS IT IS STILL UNDER WARRANTY AND THEY ONLY SAID IT WAS THE ALIGNMENT WHICH WE JUST HAD DONE THE PREVIOUS WEEK. SUBARU HAS HAD STEERING PROBLEMS BEFORE AND I FEEL LIKE THEY ARE JUST TRYING TO IGNORE THE PROBLEM. IM SURPRISED THEY HAVE NOT ISSUED A RECALL SINCE THE PROBLEM IS VERY DANGEROUS AND COULD RESULT IN DRIVING ACCIDENTS AND DEATHS.

WHILE DRIVING ON THE FREEWAY A ROCK OF PIECE OF GRAVEL HIT THE PASSENGER SIDE FRONT WINDSHIELD APPROXIMATELY 1/8" FROM THE TOP EDGE OF THE GLASS IMMEDIATELY RESULTING IN A CRACK WHICH WITHIN HOURS SPREAD ACROSS THE WINDSHIELD.

I FOUND A CRACK IN THE UPPER RIGHT HAND CORNER OF MY WINDSHIELD (SUBARU OUTBACK 2018). THE VEHICLE WAS STATIONARY AT THE TIME. THERE WAS NO CAUSE FOR THE CRACK (HAIL STORM, ROCK/GRAVEL HITTING CAR). AT THIS TIME, THE CRACK HAS SPREAD AND THE SUBARU EYESIGHT PROGRAM (SENSOR PROGRAM) DOES NOT WORK.

A SMALL ROCK OR PIECE OF GRAVEL HIT THE DRIVER'S SIDE WINDSHIELD APPROXIMATELY 3" FROM THE TOP EDGE WHILE DRIVING ON THE FREEWAY. ALMOST IMMEDIATELY A 12" LONG CRACK DEVELOPED AND HAS CONTINUED TO SPREAD. THIS IS THE SECOND TIME THIS HAS HAPPENED IN 16 MONTHS.

OUR 2018 OUTBACK ALMOST KILLED MY HUSBAND. HE WAS GETTING INTO THE CAR (IT WAS RUNNING) AND JUST OPENED THE DOOR, WHEN THE CAR ROLLED BACK. HE WAS PINNED BETWEEN THE DOOR AND THE GARAGE FRAME AND FORTUNATELY THE HE WAS ABLE TO ROLL INTO THE GARAGE. HE HIT SO HARD AND LANDED ON THE SIDE OF HIS MOUNTAIN BIKE (WAS INSIDE THE DOOR) THAT IT PUNCHED A HOLE THROUGH THE WALL. I CAME OUT TO FIND HIM LAYING ON THE GROUND IN THE GARAGE AND THE CAR SITTING IN MY DRIVEWAY JUST OUTSIDE THE GARAGE. THERE IS A NATURAL SLOPE AND IT WAS STOPPED WHERE IT LEVELS OFF. THE DOOR ENDED UP BEING CAUGHT ON THE FRAME OF THE GARAGE AND OPENED ALL THE WAY AND THEN SOME BEFORE SLAMMING BACK. THE DOOR IS NOT FUNCTIONAL AND IT DAMAGED THE FRONT QUARTER PANEL AS WELL AS THE DRIVER DOOR. THIS IS MY 3RD OUTBACK AND I AM BEYOND HORRIFIED OF THIS CAR! WE HAVE HAD NOTHING BUT PROBLEMS FROM IT SINCE WE HAVE HAD IT AND I AM READY TO GET RID OF THIS ONE! DO NOT BUY THIS YEAR! THERE WAS A RECALL ON AN EARLIER YEAR OUTBACK AUTOMATIC TRANSMISSIONS AS THEY WERE DOING THE SAME THING, ROLLING WHEN IN PARK. THIS CAR COULD HAVE KILLED HIM AND HE IS FORTUNATE HE WAS ABLE TO GET AWAY FROM THE CAR AND THE FRAME. I CALLED SUBARU THIS MORNING AND HAVE A CASE SO WE SHALL SEE IF I HAVE TO GET LEGAL INVOLVED OR NOT.

CRACKED WINDSHIELD FOR NO REASON. ALSO, RADIO IS CONTINUALLY DEFUNCT.

SUDDEN CRACKING OF THE WINDSHIELD. NO ROCKS OR PEBBLES HIT THE WINDSHIELD. IN THE MORNING I ENTERED MY VEHICLE (THAT WAS STATIONARY ALL NIGHT) AND NOTICED A 2 INCH CRACK THAT DIDN'T EXIST THE DAY BEFORE. BY AFTERNOON, THE CRACK GREW TO ALMOST HALF THE WINDSHIELD AND WE NEEDED TO REPLACE IT. GLASS CLAIM WAS PLACED VIA GEICO WHO REPLACED THE WINDSHIELD.

IN AUGUST 2019 DRIVING AT ABOUT 40MPH ON A SAMLL COUNTRY ROAD A VERY SMALL PIECE OF GRAVEL STUCK WINDSHIELD AND WITHIN 20 MINUTES IT EXPANDED TO A CRACK OVER 18 INCHES LONG. JUST FIVE MONTHS LATER ON DECEMBER 22 DRIVING AT ABOUT 65MPH ON INTERSTATE 5 ANOTHER SMALL STONE STRUCK WIND SHIELD AND WITHIN 30 MINUTES A CRACK FORMED ALMOST 14 INCHES. BOTH WINDSHIELDS WERE SUBARU OEM PARTS.

A CRACK IN WINDSHIELD JUST APPEARED AND STARTED TO SPREAD SO WE TOOK IT TO MARK'S MOBILE GLASS IN JEFFERSON CITY, MO TO GET REPLACED.

THE WINDSCREEN CRACKED ABOUT TWO INCHES. ON THE PASSENGER SIDE FROM THE TOP DOWN IN A STRAIGHT LINE. NO OTHER VEHICLES NEAR ME. I DID NOT NOTICE THAT ANYTHING HIT THE WINDSCREEN. I WAS DRIVING APPROXIMATELY SIXTY MILES PER HOUR EASTBOUND ON INTERSTATE 270 JUST EAST OF INTERSTATE 70. ABOUT 7:30 IN THE MORNING.

INFORMATION SYSTEMS FAIL TO REBOOTING. BACKUP CAMERA FAILS ETC

MY GAS GAUGE SAYS I HAVE 95 MILES BEFORE INEED GAS HOWEVER MY WARNING LIGHT COMES ON AT THAT TIME TELL ME TO GET GAS RIGHT AWAY

BOUGHT VEHICLE USED ONE OWNER NO PREVIOUS OCCURANCES, 8000 MILES RECORDED. GRADUALLY, A RUMBLING SOUND COMES FROM FRONT DRIVER SIDE WHEN TURNING WHEEL ON FLAT DIRT DRIVEWAY PREDOMINANTELY. CONCURRENT NOISE FROM DASH. AT 10,000 MILES THE CAR NOW MAKES RUMBLING NOISE AT LOW SPEEDS WHILE TRAVELING IN STRAIGHT LINE ON GOOD PAVEMENT (INAUDIBLE AT HIGH SPEEDS) SAME FRONT RIGHT LOCATION, DASH WAS REPAIRED REPLACING SPEAKER GRILLS AND STILL MAKES RATTLING NOISE AFTER FIXING. RUMBLING NOISE FROM DRIVERS LEFT FRONT AREA CHECKED BY DEALER AND REPORTED NOTHING LOOKED WRONG. NOISE CONTINUES FROM DASHBOARD. RUMBLING NOISE FROM FRONT DRIVER SIDE LEFT WHEEL/DASH AREA CONTINUES MORE OFTEN AND SEEMS TO BE INAUDIBLE AT HIGHER SPEEDS - RUMBLING NOISE UPON TURNING WHEEL AND GOING STRAIGHT ON PAVEMENT AS WELL AS ON FLAT GRADED DIRT DRIVEWAY. SUBARU DEALER SERVICE MANAGER STATES THAT HIS FIELD MANAGER HAS CONCURRED THIS HAS BEEN REPORTED ELSEWHERE AND CANNOT BE FIXED AT THIS POINT IN TIME. TAKING BACK TO DEALERSHIP TO HAVE THEM CHECK EVERYTHING MORE THOROUGHALLY, IF THEY CANNOT FIND PROBLEM, WILL TAKE TO DEALERSHIP IN ANOTHER TOWN TO CHECK, IF THEY CANNOT FIND PROBLEM WIILL EITHER SUE USING THE LEMON LAW, OR TRADE IN FOR ANOTHER MAKE OF VEHICLE.

I HAVE REPLACED THE BATTERY TWICE AND THE BATTERY IS STILL DEAD IF I DON'T DRIVE THE VEHICLE FOR MORE THAN 3 DAYS. OBVIOUSLY THERE IS A PARASITIC DRAIN. I DON'T HAVE AN OPTIONS OR ACCESSORIES INSTALLED THAT DID COME WITH THE VEHICLE WHEN PURCHASED.

IN A PERIOD OF LESS THAN 1 YEAR, I HAVE EXPERIENCED THREE WINDSHIELDS CRACKING FROM NORMAL DRIVING DOWN THE HIGHWAY. I HAVE DRIVEN FOR OVER 55 YEARS IN SEVERAL VEHICLES AND HAVE BEEN HIT BY ROAD DEBRIS OR ROCKS NUMEROUS TIMES. THIS WILL NORMALLY LEAVE A PIT OR STAR WHICH CAN BE REPAIRED, I NEVER HAVE HAD A VEHICLE'S WINDSHIELD CRACK, ALL THE WAY ACROSS WHEN SIMPLY DRIVING THE SPEED LIMIT. NOT ONCE, BUT THREE TIMES IN A 5 MONTH PERIOD. I FEEL THESE WINDSHIELDS ARE NOT SAFE FOR MY FAMILY TO BE IN. IF THEY CRACK WITH A PEBBLE, WHAT WOULD HAPPEN IF THERE WAS AN ACCIDENT. THE FIRST WINDSHIELD CRACKED COMING BACK FROM THE GRAND CANYON VISIT. THE SECOND TIME, NEW REPLACEMENT WINDOW FROM SUBURU, CRACKED FROM LITTLE OR UNKNOWN STRIKE 2 MONTHS LATER. SUBURU REPLACED THAT WINDOW AT THEIR COST. 2 MONTHS LATER DURING JULY HEAT, A SMALL ROCK PICKED OFF THE ROAD AND THE WINDOW CRACKED IN A BACKWARD C SHAPE. SUBURU DENIES ANY LIABILITY FROM ROAD HAZARDS, AND WILL NOT CONSIDER THEY HAVE LESS QUALITY PRODUCT AS IT WAS APPROVED. READING SEVERAL BLOGS AND ONLINE COMMENTS ALERTED ME THAT THIS WAS VERY COMMON AND THEY HAD PAST ISSUES WITH THEIR WINDSHIELDS. WHO CAN I SPEAK TO?

INTERMITTENTLY WHILE DRIVING, THE STEERING WHEEL WILL JERK TO THE RIGHT OR LEFT. HAS HAPPENED ON STRAIGHT ROADS AND ON CURVED EXITS. SPEEDS FROM 30-60MPH. DRY PAVEMENT, NO SAND/MUD/OTHER HAZARDS. HAS HAPPENED APPROXIMATELY A DOZEN TIMES TOTAL. LANE ASSIST IS TURNED OFF.

SINCE THE CAR HAS BEEN BRAND NEW, A HALF GALLON OF COOLANT HAS NEEDED TO BE ADDED TO THE CAR ON A MONTHLY BASIS. NO LEAKS HAVE BEEN DETECTED. THERE HAS ALWAYS BEEN A VERY STRONG ODOR OF BURNING COOLANT. DEALER STATES THIS IS NORMAL FOR THE 2.5L ENGINE, SO THERE IS NOTHING TO REPAIR, JUST KEEP AN EYE ON THE COOLANT LEVEL. I FILED A COMPLAINT WITH SUBARU OF NORTH AMERICA, AND RECEIVED A SIMILAR RESPONSE. BOTH THE DEALER AND SUBARU STATE IT IS UNKNOWN HOW TO REPAIR THIS ISSUE AS THEY CAN NOT IDENTIFY THE PROBLEM CAUSING THE LOSS OF COOLANT. DEALER JUST KEEPS TOPPING OFF THE SYSTEM, AND STATING THAT THEY STILL HAVE NO SOLUTION.

SMALL ROCK HIT WINDSHIELD AND IT CAUSED A HUGE CRACK IN MARCH 2019 AND THEN AGAIN IN NOVEMBER 2019. WE WERE DRIVING DOWN THE HIGHWAY WHEN IT HAPPENED. IT SHOULD HAVE CAUSE NO DAMAGE OR JUST A LITTLE CHIP, NOT HUGE CRACKS. THE WINDSHIELD APPEARS TO BE WEAK.

I BOUGHT MY CAR BRAND NEW IN MARCH OF 2018. AFTER ONLY 1 YEAR THE WINDSHIELD CRACKED. I DID NOT SEE WHERE THE INITIAL CHIP WAS AND CAME OUT TO MY CAR ONE MORNING AND SAW THE WINDSHIELD COMPLETELY CRACKED. I WAS SHOCKED AT HOW EXPENSIVE THE RECALIBRATION WAS SO I FILED AN INSURANCE CLAIM. I STILL HAD TO PAY AROUND $300 TO GET IT FIXED BECAUSE AGAIN, RECALIBRATION COSTS AN EXORBITANT AMOUNT FOR SOME REASON. AFTER FURTHER REVIEW I GOT OFF LIGHT AS HAVING IT DONE BY THE DEALERSHIP WAS QUOTED TO ME AS COSTING $850. IT IS NOW ONLY 7 MONTHS LATER AND MY WINDSHIELD IS CRACKED ALL THE WAY ACROSS AGAIN. I DIDN'T SEE THE CHIP AT FIRST UNTIL IT HAD BEGUN TO CRACK A TINY AMOUNT. AS I WAS DRIVING IN THE CITY IT SPREAD ALL THE WAY ACROSS THE WINDSHIELD. BECAUSE I SAW IT EARLY I PLANNED TO GET IT FIXED THE NEXT DAY TO HOPEFULLY AVOID ANOTHER FEW HUNDRED DOLLARS OF EXPENSE. UNFORTUNATELY, IT SPREAD ALL THE WAY ACROSS THE WINDSHIELD MAKING IT IRREPARABLE WITHIN 30 MINUTES OF MY FINDING IT. AGAIN, THIS WAS WITH ME DRIVING LESS THAN 30 MPH WITH NO HEAT ON BECAUSE IT'S COLD OUTSIDE AND I KNOW HOT AND COLD MAKE IT WORSE. I HAVE NEVER HAD A WINDSHIELD CRACK LIKE THIS AND MORE THAN ONCE WITHIN A 1 YEAR TIME FRAME. THESE WINDSHIELDS SEEM TO BE MADE VERY CHEAPLY AT THE EXPENSE OF SAFETY. I CAN'T AFFORD TO MAKE ANOTHER INSURANCE CLAIM OR PAY THIS OUT OF POCKET. I TOOK EVERY PRECAUTION AS A DRIVER AND THIS STILL HAPPENED. I WILL NEVER BUY ANOTHER SUBARU AND MAY SELL THIS ONE IF THIS KEEPS HAPPENING BECA

I HAVE REPLACED THE WINDSHIELD 3 TIMES ALREADY. TINY ROCKS ARE CAUSING LARGE CRACKS LIKE I'VE NEVER EXPERIENCED BEFORE IN OTHER VEHICLES. THIS SHOULD NOT BE HAPPENING.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED A CRACK ON THE WINDSHIELD FROM THE CENTER ALL THE WAY TO THE TOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.