2017 Subaru Outback complaints

CAMERA DISPLAY DOES NOT ALWAYS DISPLAY THE REAR VIEW IMAGE WHILE BACKING UP. FIRST TIME IT HAPPENED WAS 5/25/2019.

TOUCH SCREEN MULTIMEDIA SYSTEM FREEZES AND MAKES HANDFREE CALLING, VOICE COMMANDS AND OTHER FUNCTIONS ON SCREEN AND CERTAIN CONTROL FUNCTIONS ON STEERING WHEEL INOPERABLE WHILE DRIVING. OCCURS INTERMITTENTLY BUT HAS HAPPENED MORE THAN ONCE.

MY WINDSHIELD WAS STRUCK WITH DEBRIS WHILE TRAVELING DOWN A 35MPH ROAD. THE CHIP IMMEDIATELY BEGAN TO CRACK IN TWO DIRECTIONS. I HAVE A EXTENDED WARRANTY FROM SUBARU THAT IS FOR WINDSHIELD PROTECTION, WHICH MY DEALER SAID WILL NOT COVER.

IN TWO SEPARATE EVENTS THE CAR LOST POWER WHILE ACCELLORATING AT HIGHWAY SPEEDS TO MERGE INTO TRAFFIC FROM A STAND STILL. THE GAS PEDAL BECAME UNRESPONSIVE AND THE TRANMISSION STOPPED SHIFTING. IN THE FIRST INCIDENT THE ENGINE STALLED, AND IN THE SECOND IT SPUTTERED AND ALMOST DIED DURING A HEAVY MERGE ON AN ON RAMP. NO DIAGNOSTIC CODES WERE THROWN, SO THE MANUFACTURER CLAIMS THERE IS NOTHING WRONG WITH THE CAR. IN THE FIRST INCIDENT THE CAR WAS LEAVING THE TOLL PLAZE ON THE DULLES GREENWAY HEAD TOWARD LEESBURG, VA. UNDER FULL ACELLERATION LEAVING THE TOLL PLAZA AND EFFECTIVELY DRIVING STRAIGHT, THE CAR STARTED SHUFTING ERRATICALLY, AND EVENTUALLY LOST POWER AND STALLED. IN THE SECOND INCIDENT, ABOUT TWO MONTHS LATER, THE CAR WAS ON A DECLINE ON-RAMP MERGING INTO HEAVY TRAFFIC ON RT-270N HEADING TOWARD FREDERICK, MD. THE CAR AGAIN STARTED TO SHIFT ERRATICALLY, THEN BEGAN TO STALL, BUT I WAS ABKE TO USE THE PADDLE SHIFTERS TO SHIFT THE 'GEAR' OF THE CVT AND PREVENT STALLING. AFGER ABOUT 30 SECONDS THE CAR WAS OPERATING AS NORMAL. AGAIN, THE DEALER HAS NOT FOUND ANY DIAGNOSTIC CODES, AND INDICATES THERE IS NITHING WRONG WITH THE VEHICLE.

ONCE THE VEHICLE IS PLACED IN PARK, THE KEY GETS STUCK IN THE IGNITION AND CAN'T BE REMOVED. THE ONLY WAY TO REMOVE THE KEY IS TO PLACE THE VEHICLE IN DRIVE AND BACK IN TO PARK (WITH MORE FORCE). THIS HAPPENS ABOUT 50% OF THE TIME WHEN TRYING TO REMOVE THE KEY. MY WARRANTY IS FOR 36K MILES OR 3 YEARS. THE CAR IS CURRENTLY AT 38K MILES.

WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING IN RAINY CONDITIONS WITH THE DEFROSTER ON. I HEARD A LARGE POP. I WAS DRIVING ON THE FREEWAY, I WASN'T BEHIND ANY TRAFFIC. THE CRACKED STARTED AT THE SIDE OF THE WINDSHIELD. ON MY WAY HOME LATER THAT DAY WITH THE WINDSHIELD THE CRACK GREW AN ADDITIONAL 6 INCHES. I ORIGINALLY THOUGHT THIS WAS JUST A FREAK ACCIDENT BUT THEN I SEEN SOMEONE ELSE'S POST ON NEWER MODEL SUBARU WINDSHIELDS AND THERE ARE HUNDREDS MORE INCIDENTS EXACTLY LIKE THIS ONE. I KNOW THERE WAS A LAWSUIT IN 2017 ON THE 2015-2016 MODEL WINDSHIELDS, BUT I READ ENOUGH TO BELIEVE THIS PROBLEM STILL EXISTS IN THE 2017 TO PRESENT MODELS. THIS ISN'T SAFE. TORQUE NEWS THERE IS AN ARTICLE DATED MAY 5, 2018, "SUBARU LOSES LAWSUIT OVER FAULTY OUTBACK WINDSHIELDS" DISCUSSING THE LAWSUIT, THE COMMENTS FROM THE FELLOW SUBARU OWNERS IS CONCERNING.

ORIGINAL WINDSHIELD CRACKED BY ROCK (I THINK) HIT AT TOP NEAR EDGE AND CRACK INSTANTLY RAN DOWN AND ACROSS THE WINDSHIELD. TOOK TO DEALER FOR REPLACEMENT, TOOK ALL DAY BECAUSE THE FIRST WINDSHIELD THEY INSTALLED BROKE, SO THEY HAD TO PUT IN A SECOND. A WEEK LATER HEARD A LOUD POP, LIKE A ROCK HAD HIT THE WINDSHIELD AND WINDOW CRACKED FROM JUST ABOVE THE WIPER ON THE PASSENGER SIDE UP AND TO THE MIDDLE OF THE WINDSHIELD. IF IT WAS A ROCK IT COULDN'T HAVE CAME DIRECTLY IN BUT WOULD HAVE HAD BEEN LOBBED AS A STRAIGHT IN SHOT WOULD HAVE CLIPPED THE WIPER AND THE WIPER HAS NO DAMAGE. THERE IS A VERY SMALL DING IN THE WINDSHIELD, CERTAINLY NOT SIGNIFICANT ENOUGH TO CAUSE A CRACK THAT WOULD INSTANTLY RUN ACROSS THE WINDSHIELD. DEALER WILL NOT WARRANTY A 1000 WINDSHIELD THAT I HAD FOR A WEEK. I DON'T THINK THE INTEGRITY OF THE WINDSHIELD IS SOUND IF A SMALL ROCK DINGS THE WINDSHIELD AND CAUSES IT TO CRACK. IF SOMETHING OF SIZE WERE TO HIT IT I THINK IT WOULD LIKEY BREAK THROUGH AND COULD SERIOUSLY INJURE SOMEONE. THIS IS A HUGE SAFETY ISSUE, THE GLASS IS DEFECTIVE. WINDSHIELDS ARE BUILT TO WITHSTAND SERIOUS IMPACT WITHOUT CRACKING. SOME NEEDS TO LOOK INTO THIS. I'VE SEEN MANY PEOPLE REPORTING THIS ONLINE AND SOMEONE IS GOING TO GET HURT. SUBARU NEEDS TO RECALL ALL THE VEHICLES AND REPLACE WITH SAFE GLASS AND THEY NEED TO REIMBURSE ALL THOSE LIKE ME THAT HAVE INCURRED RIDICULOUS EXPENSE BECAUSE OF THIS DEFECT.

WHEN PULLING INTO A HEAD NO PRKING SPACE, THE ENGINE REVVED AND THE CAR SPED FORWARD SEVERAL FEET, HITTING A ROCK IN THE LAWN. I PUT THE CAR IN REVERSE AND THE SAME THING HAPPENED WITH CAR SPEEDING UNTIL I COULD HIT THE BRAKE.

WE PUT CAR IN GARAGE. IT WAS CLEAN PERFECT CONDITION. THE GARAGE IS LOCKED AND I FOUND A SPIDER SCRATCH WHICH HAD NO VISIBLE HOLE FROM A PEBBLE. THE SPIDER CRACK WAS INTERNAL SO I COULD FEEL NO INDENTATION. I HAVE WITNESSES IN THE VEHICLE. IT IS VERY CLEAR THAT IT WAS INHERENT IN THE WINDOW. TO AVOID POSSIBLE DANGER I BROUGHT IT TO DEALERSHIP. I STILL PAID $100 FOR REPAIR AND I BOUGHT IT NEW. ALSO I HAD SCRATCH PROTECTION.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A POLE AND A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

I HIT A LARGE DEER ON IH 10 AT 75 MPH. ALL AIRBAGS DEPLOYED SAFELY BUT CONPLETELY BLOCKED MY VISION AND PREVENTED ME FROM EXITING THE VEHICLE AS THE BAGS BLOCKED DOOR HANDLES, WINDOW CONTROL SWITCHES AND MY SEAT BELT RELEASE. ANOTHER MOTORIST CUT AIR BAG STRIPS AND HELPED ME TO EXIT THE CAR. FORTUNATELY, NO FIRE.

FUEL GAUGE IS INACCURATE AND DOES NOT SHOW NEAR EMPTY WHEN NO USABLE FUEL IS LEFT IN THE TANK. WE WERE DRIVING TO AN EVENT WITH SLIGHTLY LESS THAN 1/4 OF A TANK OF GAS REMAINING WHEN THE VEHICLE RAN OUT OF FUEL. COMPLETE ENGINE STALL (NO SPUTTERING/ETC. BEFORE) AT 70MPH ON THE HIGHWAY, REQUIRING AN EMERGENCY STOP ACROSS SEVERAL LANES OF TRAFFIC. THIS IS CLEARLY A DANGEROUS PROBLEM, AND IT SEEMS SEVERAL OTHER 2017 OUTBACK OWNERS HAVE REPORTED SIMILAR ISSUES. IT APPEARS TO BE SIMILAR TO THE 2018 FUEL GAUGE RECALL (WTW-82) BUT FOR 2017 VEHICLES. UNFORTUNATELY, I DIDN'T THINK TO TAKE A PICTURE OF THE FUEL GAUGE, BUT WAS ACTUALLY PAYING CLOSE ATTENTION AS I HAD RECEIVED THE NOTIFICATION FOR SUBARU'S WUD-89 "DISTANCE-TO-EMPTY SOFTWARE UPDATE," SO I KNEW THE DISTANCE-TO-EMPTY INDICATOR WAS WRONG, BUT GIVEN THE NOTICE SAID NOTHING ABOUT THE FUEL GAUGE ITSELF AND ONLY MENTIONED THE DTE SOFTWARE WAS INCORRECT, I MADE THE NATURAL ASSUMPTION THAT THE GAUGE ITSELF WAS STILL AT LEAST REMOTELY ACCURATE.

INTERMITTENTLY NOT ABLE TO REMOVE THE IGNITION KEY FROM THE IGNITION.

ON MARCH 24, 2019, MY HUSBAND AND I WERE DRIVING NORTH ON INTERSTATE 5 IN SOUTHERN OREGON, TRAVELING FROM OUR WINTER HOME IN NEVADA TO OUR SUMMER HOME IN ALASKA. SUDDENLY, WE HEARD A LOUD EXPLOSION ON THE ROOF OF OUR CAR. THE SUNROOF GLASS HAD SPONTANEOUSLY EXPLODED AND SHATTERED!! THERE WERE NO ROCKS OR DEBRIS ON THE ROAD. SINCE WE WERE TRAVELING, I WAS ABLE TO GET THE SUNROOF REPAIRED AT WALKERS RENTON SUBARU IN RENTON, WASHINGTON. EVEN THOUGH THE VEHICLE WAS STILL UNDER THE FULL BUMPER TO BUMPER 36,000 MILE WARRANTY (IT HAD 27,000 MILES ON IT), I WAS REQUIRED TO PAY THE $500 REPAIR BILL. THE SERVICE ADVISOR TOLD ME THAT THE BREAKAGE HAD TO HAVE BEEN DUE TO A ROCK, AND WAS NOT COVERED UNDER WARRANTY. I AM CONVINCED THAT THERE WAS NO ROCK OR ANYTHING ELSE THAT CAUSED THE SHATTERING OF THE SUNROOF GLASS. THERE ARE SCATTERED REPORTS OF SUNROOFS SPONTANEOUSLY EXPLODING, AND I AM CONVINCED THAT THAT IS WHAT HAPPENED TO ME.

NAVIGATION SCREEN CAN NOT SEE IN DAY TIME AND IGNITION KEY WILL NOT REMOVE SOMETIME WHEN PARK.

WINDSHIELD CRACK IN LOWER GLASS PORTION (ABOUT A FOOT LONG); ORIGINATED WITHOUT ANY ROCK STRIKE. NOTICED IT WHILE DRIVING ONE DAY LAST WEEK, ON A LONE STRETCH OF HIGHWAY IN NEVADA. HAVE SEEN ONLINE TONIGHT THAT THIS HAS BEEN A KNOWN PROBLEM WITH SEVERAL SUBARU MODELS AND YEARS. I SHOULD NOT NOR SHOULD MY INSURANCE COMPANY PAY FOR A KNOWN ISSUE THAT THESE MODELS HAVE.

FRONT RIGHT POWER WINDOW. POWER WINDOW ON PASSENGER SIDE GOES DOWN, WHEN PULL TO CLOSE, GOES UP THEN OPENS/COMES DOWN AGAIN. WON'T STAY UP.

I HAD TWO SIGNIFICANT BRAKING PROBLEMS WITHIN TWO DAYS. BOTH DAYS WERE CLEAR AND SUNNY, WITH NO SNOW, ICE OR RAIN. THE FIRST OCCURRED WHEN MY WIFE AND I WERE ON A LOCAL STREET. I STEPPED ON THE BRAKE TO STOP AT AN INTERSECTION. INSTEAD OF STOPPING, THE CAR ACCELERATED INTO ONCOMING TRAFFIC. FORTUNATELY, THE DRIVER COMING TO MY RIGHT WAS ABLE TO STOP BEFORE PLOWING INTO MY CAR. MY WIFE AND I AVOIDED A SERIOUS ACCIDENT. THE FOLLOWING DAY WE WERE COMING UP TO A RED LIGHT BEHIND ANOTHER CAR IN THE TURN LANE. I STEPPED ON THE BRAKE - CAREFULLY SO I DIDN'T ACCELERATE - AND THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. EYESIGHT ASSISTED BRAKING STOPPED THE CAR BEFORE I REAR-ENDED THE CAR IN FRONT. SINCE IT WAS A TURN LANE, THE CAR IN FRONT MOVED UP AND I SLOWLY MOVED FORWARD. ONCE AGAIN THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND ASSISTED BRAKING STOPPED THE CAR. I PULLED OVER ONTO A SIDE STREET AND THE BRAKES WORKED, BUT WERE SPONGY. FOR THE REST OF THE WAY HOME, ABOUT 3 MILES, THE BRAKES WORKED OK. AFTER THE SECOND INCIDENT MY WIFE AND I DISCUSSED WHAT HAPPENED. WE CAME TO THE CONCLUSION THAT WE BOTH HAD SIMILAR EXPERIENCES, TO A LESSER EXTENT, WITH THE CAR ACCELERATING WHEN BRAKING. WE BOTH THOUGHT THAT WE DID SOMETHING WRONG, BUT AFTER THE DRAMATIC ACCELERATION INTO ONCOMING TRAFFIC REALIZED THAT IT WAS THE CAR. I HAD THE CAR TOWED TO THE DEALERSHIP. OVER A FEW DAYS TIME THEY COULDN'T FIND A PROBLEM AND REFERRED IT TO SUBARU CUSTOMER CARE. IT'S FOUR WEEKS SINCE THE FIRST IN

NOT ABLE TO TAKE KEY OUT OF THE IGNITION, KEY IS BEING STUCK 50% OF THE TIME. SECOND ISSUE IS THE ENGINE IS MAKING BIRD CHIRPING NOISE, IT COMES AND GOES BUT IT GETS LOUDE!! TOOK IT TO DEALER A YEAR AGO BY THE TIME I GOT THERE THE NOISE STOPPED SO THEY COULD NOT FIGURE OUT THE ISSUE, TOOK IN THE SECOND TIME ABOUT 8 MONTHS AGO THE SERVICE TECH HEARD IT AND BOOKED ME FOR AN APPOINTMENT. BY THE TIME MECHANIC GOT TO IT NEXT DAY IT STOPPED. THIS WAS ALL UNDER WARRANTY AND NOW I AM OUT OF WARRANTY AND HAVE NO SUPPORT FROM A LOCAL DEALER FROM WHERE I BOUGHT THE CAR. I DID SOME RESEARCH ON THIS ISSUES AND THERE IS A HUGE PROBLEM WITH THIS AND SUBARU IS NOT DOING ANYTHING ABOUT IT.

I HAD THE ORIGINAL WINDSHIELD IN MY 2017 OUTBACK CRACK WHILE DRIVING ON I-65 BACK IN MARCH OF 2018, WHICH I PRESUMED WAS DUE TO A STONE CHIP EVEN THOUGH THE CHIP DAMAGE I OBSERVED WAS EXTREMELY MINOR. NOT KNOWING ABOUT THE ONGOING WINDSHIELD CRACKING ISSUES THAT SUBARU WAS UNDERGOING WITH THEIR 2015-2016 MODELS, I HAD THE CRACKED WINDSHIELD REPLACED AT MY DEALER WITH OEM PARTS ORDERED THROUGH MY DEALER'S PARTS DEPT. WHICH ENDED UP COSTING ME $500 OUT OF POCKET ON A $788 INSURANCE CLAIM. NOW I HAVE THE SAME KIND OF CRACK APPEARING IN THE REPLACEMENT WINDOW WITH NO APPARENT STONE CHIP OR OTHER CAUSE. I FIRST NOTICED THE CRACK ORIGINATE FROM THE AREA OF THE VIN WINDOW IN THE BOTTOM DRIVER'S SIDE OF THE WINDOW. THIS HAPPENED SOON AFTER I BEGAN DRIVING ON A QUITE COLD DAY WITH THE WINDSHIELD DEFOGGER ENGAGED. SINCE IT HAPPENED LESS THAN 1 YEAR AFTER THE FIRST, I ASKED THE SERVICE REP AT MY LOCAL DEALERSHIP IF THE REPLACEMENT WINDOW WAS COVERED BY ANY MANUFACTURER'S WARRANTY AND HE SAID NO, NOT FOR CRACKING. AFTER SEARCHING THE WINDSHIELD CRACKING PROBLEM ONLINE, I WAS SHOCKED TO READ OF THE NUMBER OF OTHER SUBARU LEGACY/OUTBACK OWNERS OF SIMILAR MODEL YEARS AND LATER WITH IDENTICAL STORIES AND WITH SUBARU APPARENTLY DUCKING THE ISSUE BY CONTENDING THAT THEY ARE NOT RESPONSIBLE FOR WARRANTYING REPLACEMENT WINDOWS. NEEDLESS TO SAY I'M NOT HAPPY TO READ OF THEIR DODGING THIS POTENTIALLY SERIOUS SAFETY ISSUE. I GUESS IT WILL TAKE ANOTHER CLASS ACTION LAWSUIT TO GET SUBARU TO STEP UP.

VEHICLE WOULD NOT START ERROR MESSAGE INDICATED STEERING OVER HEATED THIS HAS HAPPENED ON TWO OCCASIONS

WE WERE TRAVELING ON THE INTERSTATE AND THE MILES TO GO BEFORE NEEDING FUEL MONITORING SYSTEM SAID WE HAD 60 MILES OF FUEL LEFT. WHEN REACHED 30 MILES OF FUEL LEFT ON THE FUEL MONITORING SYSTEM THE CAR DIED AS IF WE WERE OUT OF GAS. IT WOULD NOT START AGAIN UNTIL BE PUT FUEL IN THE TANK. I FEEL THIS IS A DANGEROUS LIABILITY. IT JUST SO HAPPENED THAT WE HAD TAKEN AN EXIT AND COULDN'T EVEN MAKE IT TO THE GAS STATION WE COULD SEE A 100 YARDS FROM THE EXIT. WE DID MANAGE TO GET THE CAR PULLED OFF TO THE SIDE OF A VERY BUSY HIGHWAY, BUT IT WAS TO DANGEROUS TO LET ANYONE WALK TO THE STATION AND HAD TO CALL SOMEONE FOR HELP. I HEARD THERE WAS A RECALL FOR THIS PROBLEM BUT WE DID NOT RECEIVE A NOTICE FOR OUR CAR. I AM FILING THIS REPORT BECAUSE I FEEL SOMETHING NEEDS TO BE DONE BEFORE IT HAPPENS AGAIN. WE CAN'T TRUST THE FUEL GAUGE AND THEREFORE WE MAKE SURE IT DOESN'T GET VERY LOW BEFORE REFUELING.

THE KEY GETS STUCK IN THE IGNITION AT THE ACCESSORY POSITION AND WILL NOT COME OUT. THE SHIFTER ALSO DOES NOT LOCK MAKING IT EASY FOR THE SHIFTER TO BE KNOCKED OUT OF PARK. THE CAR WAS PARKED IN THE DRIVEWAY AT MY RESIDENCE ON A SLIGHT GRADE. AS I WAS GETTING OUT OF THE CAR I ACCIDENTLY HIT THE SHIFTER KNOB KNOCKING IT OUT OF PARK INTO REVERSE. THE VEHICLE WAS ROLLING BACK BUT I WAS ABLE TO GET BACK IN QUICKLY AND STOP THE VEHICLE.

THE EYE SIGHT GOES OUT AT 3OR 4 TIMES A WK. DEALER SAID THAT IT WAS NORMAL. I FEEL THAT IF THE EYE SIGHT GOING IS NORMAL, THEM WHY HAVE IT. WHEN IT GOES OUT I WILL BE DRIVING IT ON DIFFERENT ROADS.THIS HAS BEEN GOING ON I BOUGHT THE CAR.

AFTER PARKING, I FREQUENTLY CAN'T GET THE KEY OUT OF MY 2017 SUBARU OUTBACK, MAKING IT IMPOSSIBLE TO LEAVE THE VEHICLE. IT CAN TAKE DOZENS OF RESTARTS, SWITCHING FROM DRIVE TO REVERSE TO PARK AND MOVING THE WHEEL TO BE ABLE TO RELEASE THE KEY. ALSO, FREQUENTLY, WHEN THE CAR IS PARKED, I AM ABLE TO INSERT THE KEY BUT CANNOT TURN IT TO START THE CAR. THIS STARTED WHEN THE CAR WAS UNDER WARRANTY BUT DID NOT BECOME AN OBVIOUS/FREQUENT PROBLEM UNTIL JUST AFTER THE WARRANTY ENDED. I HAVE READ ON LINE THAT THIS WAS A DESIGN FLAW AND THE PART HAS BEEN REDESIGNED BUT THEY DID NOT ISSUE A RECALL AND ARE NOW CHARGING ME FOR THE NEW PART. I BELIEVE THIS IS A SAFETY ISSUE (BEING STUCK OUTSIDE IN MASSACHUSETTS IN WINTER WITHOUT BEING ABLE TO LEAVE OR SOMETIMES START MY CAR) THAT THEY SHOULD BE ADDRESSING. THIS HAPPENS MANY TIMES EACH WEEK, AND IS COMPLETELY UNPREDICTABLE.

I AM RANDOMLY UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PLACING THE VEHICLE IN PARK. IT HAS TAKEN ME UP TO TEN MINUTES TO GET THE KEY OUT. SOMETIMES JUST WIGGLING THE SHIFTER IN THE PARK POSITION IS ENOUGH TO GET THE KEY TO RELEASE. OTHER TIMES I HAVE TO REPEATEDLY START AND STOP THE ENGINE, AND MOVE THE GEARSHIFT LEVER FROM PARK TO DRIVE AND BACK TO PARK TO GET IT TO RELEASE. THE KEY WILL TURN ALL THE WAY TO THE OFF POSITION IN THE IGNITION BUT SOMETHING IS PREVENTING IT FROM BEING PULLED OUT OF THE IGNITION SWITCH. SEARCHING GOOGLE FOR THIS PROBLEM REVEALS THAT MANY OTHERS ARE HAVING THIS PROBLEM, AND THE DEALER'S SOLUTION IS TO REPLACE THE ENTIRE SHIFT ASSEMBLY AT YOUR EXPENSE IF YOU ARE OUT OF WARRANTY. THAT IS WHAT THEY TOLD ME, EVEN THOUGH THEY APPARENTLY HAVE A TSB ON THE PROBLEM.

MILES TO EMPTY (MTE) SHOWS 40 MILES TO GO BUT RAN OUT OF GAS IN THE MIDDLE OF A BUSY INTERSECTION WHICH WAS TRAFFIC LIGHT CONTROLLED. I WAS STUCK THERE WHEN THE LIGHT TURNED GREEN FOR THE OTHER LANES AND CARS WERE COMING AT ME AND HAD TO DODGE MY VEHICLE.

THE CAR IS SQUIRLY ON SNOW AND ICE, FEELS LIKE THE STEERING WHEEL HAS PLAY IN IT AND BACK END KEEPS MOVING. FEELS LIKE IM TRYING TO KEEP IT ON THE ROAD AND ARMS GET TIRED. THIS IS GOING STRAIGHT DOWN THE HIGHWAY. ONLINE FORUMS THEY DESCRIBE IT AS GHOST WALKING. IT STARTED THE FIRST WINTER I GOT THE CAR AND I AM SCARED TO DRIVE IT NOW IN THE WINTER AND I EVEN HAVE STUDDED TIRES ON IT.

WHEN LANE KEEP ASSIST IS ON AT NIGHT (USES EYESIGHT TO KEEP YOU IN YOUR LANE) THE CAR STEERING WHEEL HAS ON TWO SEPARATE OCCASIONS SUDDENLY JERKED TO THE RIGHT. THE FIRST TIME THERE HAD BEEN SOME ROAD REPAIRS WITH SOME PARTS OF THE ROAD HAVING NEW ASPHALT AT SOME NOT, AND THE ROAD WAS STILL WET FROM A PREVIOUS RAINSTORM. THE MOST RECENT TIME THE ROAD WAS DRY AND THIS HAPPENED WHEN THE CAR REACHED AND EXIT WHERE THE PAINTED STRIPE ON THE RIGHT SIDE OPENED AT THE ANGLE FOR CARS TO DEPART THE INTERSTATE TO ALLOW FOR THE EXIT. THE FIRST TIME THERE WERE TWO IMMEDIATE JERKS TO THE RIGHT. THE LAST TIME A SINGLE JERK. EACH TIME I HAD TO FORCIBLY JERK BACK THE CAR BACK TO THE MIDDLE OF THE LANE I WAS IN, OR WE WOULD HAVE LEFT THE ROAD AT 65 MPH. I HAVE STOPPED USING LANE KEEP ASSIST - THIS WAS VERY DANGEROUS. THE FIRST TIME I ASKED THE SALESMAN AT SUBARU OF CHAMPAIGN ABOUT THIS, AND HE DIDN'T KNOW ABOUT IT. AFTER THE SECOND OCCURRENCE I DECIDED IT WAS A DANGEROUS DEFECT AND HAD TO REPORT IT. THANK YOU.

DRIVING ON I 29 WITH NO CARS AROUND US. HEARD A POP SOUND AND A CRACK APPEARED IN MY WINDSHIELD. NOTHING HIT IT. IT JUST CRACKED SPONTANEOUSLY.

HAVING PROBLEM TO REMOVE KEY FROM THE IGNITION WHEN THE CAN WAS ONLY DRIVEN FOR YEAR AND HALF AND HAS LESS THAN 10000 MILES ON.

FUEL GAUGE ERRATIC. CAR RAN OUT OF GAS AT 70 MPH ON THE INTERSTATE WHILE SHOWING 70 MILES REMAINING ON TRIP COMPUTER AND OVER 1/8 OF A TANK ON GAUGE. STARTING THE CAR SHOWS DIFFERENT FUEL LEVEL FROM ONE TIME TO THE NEXT (E.G.-SHOWS OVER FULL WHEN LAST STARTED, THEN IT SHOWED 3/4 FULL WHEN STARTED AGAIN. STOP/RESTART THE CAR AND GAUGE SHOWS 3/4 FULL AGAIN).

MY HUSBAND WAS DRIVING ON A PUBLIC STREET AT APPROXIMATELY 35 MPH WHEN ANOTHER CAR RAN A RED LIGHT AND DROVE OUT IN FRONT OF HIM. HE HIT HER BROADSIDE. HE WAS TRANSPORTED TO THE HOSPITAL WITH A CRACKED STERNUM. THE CAR WAS DAMAGED SO SEVERELY IT WAS TOTALED BY OUR INSURANCE COMPANY. THE AIR BAG DID NOT DEPLOY, HENCE THE CRACKED STERNUM FROM THE SEAT BELT. I BELIEVE THE AIR BAG SHOULD HAVE DEPLOYED WHICH WOULD HAVE LESSENED THE IMPACT AGAINST THE SEAT BELT. I HAVE A POLICE REPORT, PICTURES OF THE CAR AND HOSPITAL REPORTS IF THEY ARE NEEDED.

OUR OUTBACK RAN OUT OF GAS ON TWO OCCASIONS: THE LOW FUEL LIGHT NEVER CAME ON, THE FUEL GAUGE REGISTERED ABOUT 1/4 TANK AND COMPUTER SAID 100-120 MILES LEFT ON THE TANK. OTHERS HAVE HAD SIMILAR ISSUES AND THEY ARE DOCUMENTED ON THE INTERNET. INCIDENT #1: 10/25/2017, GPS: 38.365669,-82.850853. INCIDENT #2: 06/05/2018, GPS: 38.519781,-89.707681. BOTH INCIDENTS WERE ON INTERSTATE HIGHWAYS DURING A LONG DAY OF DRIVING. DURING THE 2ND INCIDENT I TOOK PICTURES OF THE DASH TO DOCUMENT THE GAUGES. THE DASH PHOTOS SHOW ABOUT 1/4 TANK OF FUEL REMAINING, 100 MILES UNTIL EMPTY AND NO LOW FUEL WARNING LIGHT. AAA PUT 2.5 GALLONS OF GAS INTO THE TANK, WE DROVE A FEW MILES TO THE NEXT EXIT AND FILLED UP. TANK ACCEPTED 13.5 GALLONS. SO 2.5 + 13.5 = 16 GALLONS, YET THE FUEL CAPACITY IS LISTED AS 18.5 GALLONS. SO SOMEWHERE THERE IS A DISCREPANCY OF 2.5 GALLONS. ALL THESE DETAILS AND DOCUMENTATION WAS PROVIDED TO THE LOCAL SUBARU DEALERSHIP. WE NOTIFIED OUT LOCAL DEALERSHIP OF THE ISSUE ON 6/5/18, THEY HAD THE CAR SEVERAL DAYS AND SAID A FIX WOULD BE OUT BY END OF SUMMER. TO DATE SUBARU AND MY LOCAL DEALERSHIP HAVE BEEN UNABLE TO PROVIDE A FIX FOR THE ISSUE. SO NEARLY 6 MONTHS LATER AND STILL NO FIX. THIS SAME PROBLEM WAS REPORTED TO SUBARU AS FAR BACK AS 12/2016. HERE'S A WRITE-UP FROM 12/2016 ABOUT A PERSON HAVING AN ISSUE RUNNING OUT OF GAS. THEIR CIRCUMSTANCES WERE VERY SIMILAR TO OURS: HTTPS://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/385545-2017-OUTBACK-2-5I-PREMIUM-RAN-OUT-GAS-

ON NUMEROUS OCCASIONS IN PAST 6 WEEKS, I HAVE BEEN UNABLE TO TURN KEY TO LOCK SO CAR IS TURNED OFF AND I CANNOT WITHDRAW THE KEY. ONLY BY EXCESSIVE "PLAYING AROUND" WITH GEAR SHIFT ETC. CAN I FINALLY GET KEY OUT. THIS COULD PRESENT SERIOUS PROBLEMS TO ANYONE. MY DEALER NOT PARTICULARLY HELPFUL-SAID IF NOT DOING IT WHEN BRING CAR IN-THEY CAN'T FIX. IF YOU GO ON INTERNET YOUR CAN SEE THAT HAS BEEN A RECURRING PROBLEM FOR SUBARU OWNERS OF VARIOUS MODELS. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

AFTER USING REMOTE START AND AFTER DRIVING VEHICLE, IT WOULD NOT SHUT OFF. WAS ABLE TO ACTUALLY TURN OFF IGNITION, REMOVE KEY AND STILL DRIVE CAR. HAD TO PULL FUEL PUMP FUSE TO DISABLE THE CAR.

IGNITION KEY BECOMES LOCKED IN THE STEERING COLUMN WHEN THE CAR IS TURNED OFF. MANY TIMES WHEN I TURN THE CAR OFF THE KEYS BECOME STUCK IN THE STEERING COLUMN. IT IS NECESSARY TO TURN THE CAR OFF AND ON AND SOMETIMES EVEN MOVE THE CAR AND PARK A 2ND OR 3RD TIME BEFORE THE KEYS CAN BE REMOVED FROM THE COLUMN. ITS HELPS TO TURN THE CAR OFF QUICKLY AND THEN REMOVE THE KEYS'EVEN THEN YOU CAN FEEL THE KEYS WANTING TO STICK.

BATTERY HAS FAILED THREE TIMES WITH NO REASON FOUND. CHARGED THEN DEAD NEXT MORN WITH NOTHING LEFT ON ETC. COLD TEMP WAS NOT A FACTOR. ONCE WAS POSSIBILITY CONNECTED TO THE REAR GATE MOTOR WHICH I COULD HEAR AT ONE POINT,BUT THEY FOUND NOTHING...THE CAR WAS IN THE GARAGE TWICE , AND IN DRIVEWAY OTHER TIMES.BELOW DATE IS THE LATEST, THE FIRST TIME BEING 12/17;MILAGE IS AT 11/1 ENCOUNTER

THE WINDSHIELD IS EXTREMELY FRAGILE AND CRACKS EASILY. I FEEL IT IS A LIGHTER WINDSHIELD, PERHAPS TO HELP WITH GAS MILEAGE. ONE LITTLE ROCK CRACKED IT EASILY. PREVIOUSLY, OWNED VEHICLES OF OLDER VINTAGE AND MODELS NEVER SEEMED TO CRACK AS READILY. ON HIGHWAY TRAVELING 60 SMALL STONE HIT WINDSHIELD.

WE LIVE IN LA. WE BOUGHT OUR CAR NEW ON 5/31/17 FROM SUBARU OF SANTA MONICA. AT AROUND 6,000 MILES WE HAD ITS OIL CHANGED PRIVATELY IN DURANGO, CO, WHERE WE SPEND SUMMERS. BACK IN LA ON 12/17/17 WE WENT TO SUBARU OF SM FOR ANY REQUIRED ADDITIONAL SERVICE. THEY DECIDED TO PERFORM THE 12,000 SERVICE WITH 10,107 MILES ON THE CAR. WHEN SERVICE WAS COMPLETED, I DROVE THE CAR OFF. IT STALLED FOR MAYBE 5-10 SECONDS (BUT DIDN'T SHUT DOWN) ABOUT 100 YARDS FROM THE SERVICE AREA. INITIALLY, IT JUST WOULDN'T GO WHEN I DEPRESSED THE ACCELERATOR. I THEN REPEATEDLY DEPRESSED IT AND FINALLY THE TRANSMISSION SEEMED TO 'CATCH' AND THE CAR MOVED FORWARD NORMALLY. LATER, AT MY REQUEST, MY WIFE MET WITH THE SERVICE WRITER (A LADY) TELLING HER ABOUT THE STALLING. HER RESPONSE: THIS HAPPENS ON ALL SUBARUS'THEY OCCASIONALLY STALL FOR ABOUT 5 SECONDS. SUBSEQUENTLY OUR CAR HAS STALLED ON SEVERAL OCCASIONS WITH MY WIFE DRIVING. AND IT ALSO HAPPENED TO ME AGAIN, THIS TIME AFTER ITS 24,000 SERVICE BY THE DURANGO SUBARU DEALER ON 10/10/18 (SEE SERVICE WRITE-UP). AS I WAS DRIVING AWAY, I STOPPED ON A DRIVEWAY BEFORE TURNING ONTO A CITY STREET. THAT'S WHEN THE CAR STALLED. [I HAD PREVIOUSLY TOLD THE SERVICE WRITER ABOUT THE STALLING, BUT THE DEALER'S MECHANIC COULDN'T GET IT TO STALL.] THE TWO DESCRIBED STALLINGS OCCURRED WHEN THE CAR WAS STOPPED AND I WAS ABOUT TO TURN ONTO A CITY STREET. WE JUST RECEIVED A CVT TRANSMISSION WARRANTY EXTENSION LETTER (SEE ENCLOSED) APPLICABLE ONLY TO 2016 AND 2017 SUBARUS (

WE WERE TRAVELING WITH OUR MOON ROOF CLOSED BUT THE MOON ROOF COVER OPEN. WE HEAR AN EXPLOSION AND I THOUGHT SOMEONE HIT ME FROM BEHIND. NEXT THINK I KNOW GLASS IS FALLING ON MY HEAD AND ON MY WIFE AND DOG'S HEAD. ONE OF THE SCARIEST MOMENTS OF DRIVING I HAVE EVER EXPERIENCED. WEATHER WAS CLOUDY NO RAIN, NO ROCKS NO OVERHEAD BRIDGES. THIS WAS TRULY A DEFECT IN THE MOON ROOF GLASS.

SIMILAR TO COMPLAIN DATED 12/09/2016 BY SOMEONE ELSE. ABOUT A YEAR AGO I WAS AT A LIGHT WAITING TO TURN LEFT, MY FOOT WAS ON THE BRAKE WHEN SUDDENLY THE ENGINE REVVED UP AND I HAD TO SWITCH TO NEUTRAL TO RETURN TO IDLE SPEED. I NOTIFIED A SUBARU REPRESENTATIVE ON THE INTERNET. THIS MONTH I HAD 4 OCCASIONS THAT I HAD SIMILAR EXPERIENCE IN A SHOPPING MALL TRYING TO TURN RIGHT INTO A PARKING SPACE. THIS FRIDAY I TRIED TO PARK IN MY GARAGE AFTER 5 MILES DRIVE, AND MY WIFE WAS A PASSENGER, I TURNED THE WHEEL SLIGHTLY TO THE LEFT WHEN THE ENGINE REVVED UP FROM IDLE OF 600 TO 2000 RPM AND THEN WENT TO 4000 RPM. I WAS USING THE BRAKE AND I FELT A SKID OF A TIRE. SWITCHED TO NEUTRAL AND PARK AND TURNED OFF THE ENGINE. MY WIFE WAS SCARED AND WOULD NOT RIDE IN MY CAR. I HAVE AN APPOINTMENT WITH MY WAKEFIELD SUBARU DEALER ON 09/25/18, I DID NOT DRIVE MY CAR SINCE THE LAST EPISODE. MY ODOMETER IS 14241 MILES. I AM POSITIVE I DID NOT STEP ON THE GAS, ONLY THE BRAKE.

TWICE SINCE PURCHASED MARCH 2017 ELECTRICAL FAILURES HAVE CAUSED ALL DASHBOARD WARNING LIGHTS TO GO ON; STABILITY CONTROL, ANTI-LOCK, VARIOUS DRIVER AIDS HAVE CEASED TO OPERATE, AND ENGINE POWER WAS SEVERELY REDUCED (ALTHOUGH CAR STILL RAN). FIRST FAILURE WAS RECTIFIED WITHIN A FEW DAYS, BUT CURRENT FAILURE HAS HAD THE CAR AT THE DEALER FOR A MONTH WITH NO PROSPECT OF A REPAIR. CAR WAS RUNNING AT THE TIME OF EACH FAILURE. DEALER IS SAYING THE MANUFACTURER IS TRYING TO DESIGN A WIRING HARNESS OR INSTRUMENT CLUSTER THAT WILL WORK, BUT BACKORDERS ARE PILING UP ACROSS THE COUNTRY AND HE HAS NO PROMISE TO GIVE ME. I'M CURIOUS ABOUT HOW LONG I MUST WAIT BEFORE I ASK THE DEALER TO REPLACE THE ENTIRE CAR WITH ONE THAT DOES WORK.

SUBARU OUTBACK 2017 WHILE IN MOTION ON HIGHWAY, HEARD A CRACKING SOUND AND WITH NO APPARENT IMPACT ON GLASS, WINDSHIELD HAS NOW AN ABOUT FOUR INCH CRACK NEAR THE BOTTOM CORNER EDGE OF THE DRIVER SIDE. AFTER A FEW DAYS TIME HAS DEVELOPED INTO A LENGTH APPROXIMATELY ONE THIRD OF THE WHOLE WINDSHIELD.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE THE VEHICLE WAS COMPLETELY STOPPED, IT ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED CHEST AND STOMACH INJURIES AND THE CONTACT SUSTAINED WRIST INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO YARK SUBARU (6141 CENTRAL AVE, TOLEDO, OH 43615). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,500.

WITHIN 6 MONTHS OF PURCHASE THE WINDSHIELD CRACKED SPONTANEOUSLY. CAR WAS PARKED IN THE EMPLOYEE PARKING LOT. WINDSHIELD WAS FINE WHEN I LEFT THE CAR. WHEN I CAME OUT AFTER WORK THERE WAS A LARGE CRACK ACROSS MY WINDSHIELD. STARTED IN THE TOP CORNER EDGE OF THE DRIVERS SIDE AND EXTENDED ACROSS TO MIDDLE OF THE WINDSHIELD BY THE EYESIGHT CAMERA. NO IMPACT POINT.

SUNROOF EXPLODED WHILE VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS. NOT ATTRIBUTED TO IMPACT FROM FOREIGN OBJECT DEBRIS. CONDITIONS INDICATE THAT THERMAL SHOCK HAS LIKELY EXPOSED DEFECTS IN THE MANUFACTURING PROCESS AND OTHER VEHICLES MAY BE SUSCEPTIBLE TO SIMILAR INCIDENTS. VEHICLE WAS LEFT IN A PARKING LOT FOR 1.75 HOURS. OUTSIDE AIR TEMPERATURE WAS RECORDED AT 92 DEGREES (F). UPON ENTERING THE VEHICLE, THE AIR CONDITIONING WAS ENGAGED AND THE INTERNAL AIR TEMPERATURE WAS SET AT 68 DEGREES (F). APPROXIMATELY 15 MINUTES LATER, WHILE DRIVING AT HIGHWAY SPEEDS, AN EXPLOSIVE SOUND WAS HEARD. THE SUNROOF COVER WAS CLOSED. UPON INITIAL INSPECTION, IT WAS CONFIRMED THAT THE SUNROOF WAS SHATTERED HOWEVER LARGELY INTACT. UPON FURTHER INSPECTION, IT IS CLEARLY DISCERNIBLE THAT THE GLASS IS NOW PROTRUDING OUTWARD BEYOND THE ROOFLINE AS A RESULT OF THE EXPLOSIVE ACTION.

MY WINDSHIELD SPONTANEOUSLY CRACKED. CAR WAS PARKED. I WENT IN A RESTAURANT FOR LUNCH, WITH CAR IN VIEW. CAME OUT WINDSHIELD HAD CRACKED FROM VERY TOP, THROUGH EYESIGHT CAMERA, DOWN THROUGH MIDDLE OF WINDSHIELD IN A WIDE J. TEMP WAS IN MID 80S. TOOK IT TO DEALERSHIP THEY SAID IT WAS DUE TO IMPACT. THERE IS NO IMPACT MARK AT ALL. BRAND NEW CAR. HAD IT LESS THAN A YEAR. HAD 2 CHIPS PRIOR TO THIS, NOT CONNECTED TO LARGE CRACK. BEEN IN OUTSIDE SALES 9 YEARS WITH 2 OTHER CARS. NEVER HAD WINDSHIELD PROBLEMS LIKE THIS.

FIRST LARGE CRACK APPEARED JUST 4 MONTHS AFTER PURCHASING THE CAR IN AUGUST 31, 2016 AT A FAIRLY SLOW SPEED (UNDER 40 MPH). SECOND CRACK APPEARED MAY 2018. THE THIRD AND LARGEST CRACK HAPPENED JUNE 30, 2018, AGAIN AT A FAIRLY SLOW SPEED.

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE SITTING STATIONARY OUTSIDE MY OFFICE YESTERDAY. THE VEHICLE WAS HALF IN SUN AND HALF IN SHADE. THE CRACK STARTED NEAR THE TOP DRIVER'S SIDE AND SPREAD DOWNWARD AND OUTWARD. THE VEHICLE HAS LESS THAN 7,000 MILES ON IT.