2017 Subaru Outback complaints

WINDSHIELD CRACKED

I WAS IN MOTION AND APPROACHING A RED LIGHT, AND AS I BEGAN TO LIGHTLY APPLY MY BRAKES TO SLOW DOWN, MY VEHICLE TRIED TO ACCELERATE (THERE WAS ALSO A CORRESPONDING REV IN THE ENGINE). FORTUNATELY, I WAS ABLE TO PRESS ON THE BRAKE PEDAL EXTRA HARD TO BRING IT TO A COMPLETE STOP.

WE WERE TRAVELING SOUTH ON INTERSTATE 15 AND ABOUT 45 MINUTES INTO MY TRIP TO TAKE MY COUSINS BACK TO THE AIRPORT IN SALT LAKE CITY FROM IDAHO FALLS THE HOOD OF THE CAR JUST FLEW UP AND SMASHED INTO THE WINDSHIELD. THE CARE WAS UN-DRIVABLE AND HAD TO BE TOWED. ULTIMATELY THE INSURANCE COMPANY TOTALED THE VEHICLE. THE WEEKEND AFTER I WAS BACK IN COLORADO MY BROTHER AND I SAW ANOTHER SUBARU BUT DIFFERENT MODEL THAT IT LOOKED LIKE THE SAME THING HAPPENED. HAVE PICTURES OF THAT AS WELL.

OUR 2017 OUTBACK HAS PROBLEMS WITH THE BATTERY DISCHARGING. THE CAR WOULDN'T START IN FEBRUARY 2020. SINCE WE HAD A LONG TRIP PLANNED, WE REPLACED THE BATTERY. THAT SEEMED TO WORK FOR A WHILE, BUT THE CAR SEEMED TO STRUGGLE WITH STARTING SOME MORNINGS. I NOTED THAT THE BATTERY WAS ONLY AT 11.5 VOLTS AFTER SITTING OVERNIGHT. WE TOOK IT TO THE DEALER AND THEY PERFORMED $130 "PARASITIC BATTERY DRAIN TEST", BUT IT DIDN'T SHOW ANY PROBLEMS. I INVESTIGATED THE PROBLEM ON THE INTERNET AND DISCOVERED THAT THERE IS A RECALL TO REPROGRAM THE CAR TO SOLVE THE PROBLEM. THE DEALER WASN'T AWARE OF IT AND THANKED US FOR BRINGING IT TO HIS ATTENTION (AND TO BE "GENEROUS" HE WASN'T GOING TO CHARGE US FOR THE RECALL!). WE THOUGHT THAT THE PROBLEM MIGHT BE SOLVED. IF WE DON'T DRIVE THE VEHICLE FOR 3 OR 4 DAYS, THE BATTERY IS DEAD, UNDER 11 VOLTS. SO, IT IS A RITUAL FOR US TO HAVE TO CHARGE THE BATTERY IF IT HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. WE ALSO CARRY A SPARE 12V BATTERY IN THE VEHICLE ALONG WITH JUMPER CABLES. EVEN AFTER THE VEHICLE HAS BEEN PARKED FOR SEVERAL HOURS, THERE IS RANDOMLY A "FAN NOISE" NEAR THE REAR AXLE. I BELIEVE THAT THIS IS THE "PARASITIC DRAIN" IN ACTION. THERE ARE LAWSUITS FILED OVER SIMILAR COMPLAINTS. I DO HAVE A CELL PHONE VIDEO THAT HAS THE SOUND DOCUMENTED, BUT IT LOOKS LIKE I CAN'T UPLOAD IT. IT CONTINUES TO BE A PROBLEM.

BATTERY DIED AT 22928 MILES AND LESS THAN 2 YEARS. DEALER REPLACED, BUT 18 MONTHS LATER, AND SEVERAL JUMP STARTS, WE TOOK IT BACK TO THE DEALER. NOW, OUT OF WARRANTY, WE SPENT $673 TO REPLACE A DEFECTIVE CIRCUIT BOARD THAT WAS DRAINING THE BATTERY.

BATTERY HAS DIED AT LEAST 5 TIMES. ENOUGH TO WHERE I BOUGHT MY OWN JUMP START BATTERY. THE FIRST TIME I HAD TO JUMP IT WAS JUST OVER A YEAR OLD, SO I BROUGHT IT INTO SUBARU AND THEY REPLACED THE BATTERY FREE OF CHARGE. FROM THAT POINT ON WHEN THE BATTERY DIED I HAD IT JUMPED BY A TOW. NEARING THE END OF MY LEASE THE VEHICLES BATTERY WAS DATE DECEMBER OF 2018. I ATTEMPTED TO HAVE IT JUMPED THIS MORNING, 11/7/2020, AND I WAS TOLD IT WAS COMPLETELY DEAD THIS TIME. WHILE I WAS ATTEMPTING TO HAVE ROADSIDE ASSISTANCE JUMP THE VEHICLE, I HEARD THE TAIL GATE TRYING TO ENGAGE AND THEN IT FAILED TO START. IT SEEMS LIKE THE TAILGATE WAS DRAINING THE BATTERY TRYING TO OPEN OR CLOSE, BUT IT WASN'T USED WHEN I GOT HOME.

ASCENT DEAD BATTERY ISSUE. PARASITIC POWER DRAW THAT DRAINS BATTERY SIGNIFICANTLY WHEN PARKED OR SHORT USE. SUBARU TESTED BUT WOULD NOT ACKNOWLEDGE THE FAULT. I KNOW NEED TO USE A TRICKLE CHARGER ALL THE TIME WHEN PARKED. 2 BATTERIES IMPACTED IN THE 8 MONTH COVID19 TIMEFRAME AND IN UNDER 36K MILE USE. NEITHER REPLACED BY SUBARU.

THE CAR BATTERY WAS FOUND TO BE DEAD AFTER SITTING FOR AT LEAST 2 DAYS, ON 3 DIFFERENT OCCASIONS BEFORE BEING REPLACED ON 1/8/2020. AFTER BEING REPLACED THE SAME PROBLEM KEPT HAPPENING. THE NEW BATTERY WAS TAKEN BACK TO THE PLACE OF PURCHASE WHERE IT WAS TESTED AND FOUND TO BE IN GOOD WORKING ORDER. SINCE BEING REPLACED THE SAME CONDITION KEEPS HAPPENING, AT LEAST 4 MORE TIME , MOST RECENT AS 11/3/2020. EACH TIME THE VEHICLE SAT IN OUR DRIVEWAY FOR 2 TO 3 DAYS NOT BEING USED

KEYS FREQUENTLY GET STUCK IN THE IGNITION DUE TO AN ELECTRICAL MALFUNCTION THAT CAUSES THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR IS PUT INTO PARK. THE ENTIRE GEARSHIFTERHAD TO BE REPLACED TO RESOLVE THE ISSUE. THIS IS A FREQUENT COMPLAINT FOR THIS MAKE AND MODEL AND IT SEEMS NUMEROUS COMPLAINTS HAVE BEEN FILED.

BATTERY ISSUES ARE NON STOP! BATTERY DIES ALL THE TIME. WE HAD A NEW 2016 OUTBACK PREVIOUSLY, THAT HAD TO BE TOWED BECAUSE IT WOULD JUST DIE. WE TRADED IT IN FOR A NEW 2017 OUTBACK AND IT'S EVEN WORSE. BATTERY HAS BEEN REPLACED (NOT SURE HOW MANY TIMES), AND ISSUE IS STILL THE SAME. LEAVES US STUCK/STRANDED IN RANDOM PLACES, AND BACK HATCH WILL SOMETIMES BEEP NON STOP EVEN THOUGH IT'S COMPLETELY CLOSED. WE HAVE TO KEEP AN EMERGENCY JUMP KIT WITH US CONSTANTLY. THE BACK HATCH WON'T OPEN WHEN BATTERY IS DEAD/LOW, WHICH IS CRAZY THAT THERE ISN'T SOME TYPE OF OVERRIDE TO THIS. I HAVE SEEN COUNTLESS BATTERY ISSUES FOR THIS VEHICLE AND I'M BEYOND SHOCKED THAT THIS HASN'T BEEN FIXED/ADDRESSED BY SUBARU. WE ARE FED UP WITH THE BATTERY DRAIN, AND DO EVERYTHING WE CAN SO WE CAN (HOPEFULLY) PROACTIVELY START OUR VEHICLE (HAVE ALL INTERIOR LIGHTS OFF, RADIO OFF, AIR OFF - ALL SYSTEMS POSSIBLE TURNED OFF). EVEN THAT DOESN'T ALWAYS WORK. WE SPEND EXTRA MONEY ON GAS JUST TO RECHARGE THE CAR BY DRIVING IT MORE MILES THAN WE WANT TO. I'M GONNA BE DONE WITH SUBARU AFTER THIS.

PREMATURE BATTERY FAILURE. REPLACED TWICE IN LAST 14 MONTHS. DOES NOT HOLD CHARGE PROPERLY. SEEMS TO BE EITHER UNDERPOWERED OR HAS UNIDENTIFIED DRAIN ON BATTERY.

REAR DOOR (TRUNK) DOES NOT STOP CLOSING OR DOES NOT OPENING NOR BY BUTTON ON THE FRONT PANEL, NOR BY REMOTE. BATTERY IS GETTING DISCHARGED AFTER I STOP AND CLOSE IT. I HAVE TO KEEP THE JUMP STARTER BATTERY IN THE CAR AND USE IT EVERY WEEK, SOMETIMES - EVERY DAY. BATTERY ITSELF WAS TESTED GOOD SEVERAL TIMES (I'VE STARTED WITH IT). ALL SURFACES AROUND END SWITCHES ARE CLEAN, THERE A RE NO ALARM INDICATION ABOUT OPEN DOOR. AT DEALERSHIP THEY CHARGED ME $80 BUT DID NOT FIND/HELP AT ALL.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS STATIONARY ON THE OUTSIDE OF THE GARAGE, WHEN HE NOTICED THAT THE WINDSHIELD WAS CRACKED. THE CONTACT CALLED A WINDSHIELD REPAIR SHOP AND HAD THE WINDSHIELD REPLACED REMOTELY AT HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,800.

2017 SUBARU OUTBACK. NOW ON BATTERY #6, THIRD ONE REPLACED SINCE FEBRUARY 2020. BATTERY EACH TIME WAS COMPLETELY DEAD, REQUIRING ROADSIDE SERVICE. DEALER REPLACES, SAYS THEY DO A SYSTEM ANALYSIS. ROADSIDE TOWING COMPANY EACH TIME TELLS ME THEY SEE LOTS OF ISSUES WITH 2016 - 2020 OUTBACKS. CONTACT WITH SUBARU I AM TOLD THERE ARE NO RECALLS. I WAS EVEN TOLD I NEEDED TO DRIVE THE CAR EVERY FEW DAYS. THAT IS RIDICULOUS. I HAVE NEVER HAD ANY ISSUES LIKE THIS WITH OTHER CARS IN MY 56 YEARS OF DRIVING. CAR WAS STATIONARY, FORTUNATELY AT OUR HOUSE SO I WAS NOT STRANDED WITH A DEAD BATTERY. DOING AN INTERNET SEARCH FOR COMPLAINTS ABOUT THIS I NOTED THERE WERE MANY COMPLAINTS EXPRESSED. BATTERY THAT CAME WITH THE CAR DEC 14, 2017 - NEW BATTERY ...DATE NOT RECORDED...NEW BATTERY FEB 3, 2020 - BATTERY REPLACED APRIL 6,2020 - BATTERY REPLACED OCT 26, 2020 - BATTERY REPLACED FILE ATTACHED WITH SERVICE REPORT FOR BATTERIES REPLACED IN 2020 FROM SUBARU DEALER

WITHIN THE PAST 3 WEEKS, WE HAVE ENCOUNTERED AN INTERMITTENT AND RECURRING PROBLEM OF BEING UNABLE TO REMOVE THE KEYS FROM THE IGNITION WHEN THE CAR IS TURNED OFF AFTER DRIVING, AND IN "PARK". CAR IS STATIONARY WHEN THIS OCCURS.

I BOUGHT THIS VEHICLE NEW. I AM ON THE 4TH WINDSHIELD NOW. CRACKS SHOW UP BELOW THE WIPER AND SPREAD STRAIGHT UP AND DOWN THEN ACROSS THE WINDSHIELD. ANY LITLE DING CAUSES A COMPLETE LOSS OF THE WINDSHIELD. I HAVE NEVER OWNED A CAR THAT HAD THIS PROBLEM...

IF IT'S RAINING OUTSIDE SOMETIMES THE CRUIS CONTROL WILL CUT OUT

PULLING INTO OUR GARAGE (AS WE HAVE DONE PROBABLY THOUSANDS OF TIMES SINCE OWNING THE CAR), OUR 2017 OUTBACK ACCELERATED OUT OF CONTROL INTO THE BACK WALL OF OUR GARAGE. CAR HAD BEEN STOPPED AT THE PARKING POSITION IN THE GARAGE AND WAS BEING SHIFTED INTO PARK WHEN THE ACCELERATION OCCURRED. GAS PEDAL WAS NOT TOUCHED (CAR ALWAYS COASTS INTO GARAGE UNDER IT'S OWN POWER, AND FOOT IS ONLY ON THE BRAKE ALWAYS). EXTENSIVE DAMAGE TO CAR AND GARAGE. BOTH SUBARU AND OUR INSURANCE COMPANY HAVE BEEN ALERTED.

2017 SUBARU OUTBACK LIMITED WITH EYESITE SAFETY CAMERAS/DRIVER ASSIST. WINDSHIELD CRACKED OVERNIGHT JUST SITTING IN MY DRIVEWAY NOSED UP TO THE GARAGE. NO CRACK WHEN I LEFT WORK TO HEAD HOME. NOTHING HIT WINDSHIELD ON THE WAY HOME. IF YOU'VE HAD A ROCK OR PEBBLE HIT YOU'RE WINDSHIELD, BELIEVE ME, YOU KNOW IT! SCARES THE CRAP OUT YOU. NOTHING LIKE THAT AT ALL HAPPENED. NEXT MORNING I GET IN CAR TO HEAD TO WORK AND THERE'S A LONG CRACK COMING UP FROM THE VERY BOTTOM TO ABOUT EYE HEIGHT AND THEN TURNS INWARD TOWARD THE CENTER OF THE GLASS ON THE PASSENGER SIDE. THERE WAS ABSOLUTELY NOTHING AROUND OR ON THE CAR. THERE ARE NO KIDS IN THE NEIGHBORHOOD EITHER. MY GARAGE IS ABOUT 200' FROM THE STREET WHERE THE CAR WAS PARKED. SMALL TOWN RESIDENTIAL ROAD TO A DEAD END, VERY, VERY LITTLE TRAFFIC. I HAVE A 2011 SUBARU OUTBACK WITH 103K MILES, AND THAT HAS HAD NO ISSUES WITH CRACKS IN THE WINDSHIELD. STILL HAS ITS ORIGINAL GLASS.

CRACK IN WINDSHIELD

KEY NOT RELEASING FROM IGNITION AFTER PUTTING CAR INTO PARK. THIS IS A KNOWN PROBLEM AS SUBARU PUT OUT SUBARU SERVICE BULLETIN 16-112-18R. SUBARU STATES "THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS." SO IT IS A MANUFACTURER DEFECT BUT SUBARU HAS NOT MADE A RECALL, COSTING OWNERS $400-$800 TO GET IT REPAIRED IF THE CAR IS NO LONGER UNDER WARRANTY.

VEHICLE WAS DRIVEN ON 10/05/2020 AND PARKED WITH NO CRACKS IN WINDSHIELD, UPON RETURNING TO VEHICLE THERE WAS A LARGE CRACK CROSSING WINDSHIELD. NO ROCKS OR DEBRIS HAVE STRUCK VEHICLES WINDSHIELD.

DEALERSHIP REPLACED BATTERY TWICE WITHIN 12,000. BATTERY CHECKED ON THREE OCCASIONS BEFORE REPLACED. SECOND BATTERY REPLACED AFTER 12,000 MILES.

WHEN TURNING THE VEHICLE OFF, THE KEY IS INTERMITTENTLY NOT ABLE TO BE REMOVED FROM THE IGNITION. REAR HATCH WILL ALSO NOT OPEN WHEN THIS OCCURS, AS THE SHIFT SELECT SOLENOID DOESN'T RECOGNIZE THAT THE TRANSMISSION IS SHIFTED INTO PARK.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN A CRACK APPEARED ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE CRACK WAS CAUSED WITHOUT IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,500.

THE WINDSHIELD CRACKED AFTER A COLLISION TO A DEAR. THE CRACK HAS BEEN PROGRESSIVELY GETTING WORSE

WINDSHIELD CHIPS/CRACKS WITH NO KNOWN CAUSE.

WHILE DRIVING MY NORMAL WORK COMMUTE DOWN A STRAIGHT STRETCH OF ROAD AT 47MPH'NO ROCKS SEEN OR OTHER CARS PRESENT'MY WINDSHIELD SUDDENLY CRACKED 12 INCHES, FOR NO APPARENT REASON. LAST WEEK'IN A COMPLETELY DIFFERENT SPOT'THE WINDSHIELD GOT A LARGE CHIP IN IT FROM A TINY PEBBLE FLUNG UP BY A TRUCK. I JUST BOUGHT THIS CAR FROM SUBARU DEALERSHIP 1 MONTH AGO. IT SEEMS HIGHLY LIKELY THAT I WILL HE INJURED FROM THE FAULTY WINDSHIELD IN AN ACCIDENT, FROM A ROCK, OR FOR NO APPARENT REASON. SUBARU DENIED THERE WAS IN ISSUE DESPITE A CLASS ACTION SUIT IN NEW JERSEY, AND TONS OF OTHER COMPLAINTS. DESPITE RESEARCH, I HAD NO IDEA THIS WAS AN ISSUE WITH MY MODEL OR I WOULD NOT HAVE PURCHASED.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE IN FRONT OF HIM HAD KICKED UP A ROCK THAT HIT HIS PASSENGER WINDSHIELD. DUE TO THE ROCK HITTING THE WINDSHIELD, A CRACK FORMED ON THE PASSENGER SIDE WINDSHIELD. WITHIN 3 DAYS, THE CRACK SPREAD THROUGHOUT THE ENTIRE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY DESIGNED AND THAT THE SIZE OF THE ROCK THAT HIT HIS WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS VISION WHILE DRIVING. THE CONTACT CALLED THE MANUFACTURER WHO DIRECTED TO A WINDSHIELD SUPPLIER FOR ASSISTANCE. THE CONTACT HAD TO WAIT ABOUT 4 MONTHS TO HAVE HIS WINDSHIELD REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 342.

TL* THE CONTACT'S WIFE OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 35 MPH THROUGH A CONSTRUCTION ZONE, AN OBJECT HIT THE LOWER LEFT DRIVER'S SIDE WINDSHIELD WHICH LEFT TWO IMPRINTS ON THE WINDSHIELD. OVER TIME, THE WINDSHIELD CRACKED AND SPREAD ACROSS THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY MANUFACTURED AND THAT THE SIZE OF THE OBJECT THAT HIT HIS WIFE'S WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS WIFE'S VISION WHILE DRIVING. ROY ROBINSON SUBARU (6001 33RD AVE NE, MARYSVILLE, WA 98271) WAS NOTIFIED OF THE FAILURE AND THEY REFERRED THE CONTACT TO AN INDEPENDENT GLASS CENTER TO REPLACE THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

WINDSHIELD CRACK ON 2017 SUBARU OUTBACK REQUIRING THOUSANDS IN REPAIR. THE REPAIR WINDSHIELD CONTAINS THE SAME DEFECT. THERE WAS NO INDICATION OF A ROCK OR ANYTHING HITTING THE WINDSHIELD.

IN NOVEMBER 2019 I HAD TO REPLACE MY BATTERY WHICH WAS REPLACED FOR FREE BY SUBARU IN CHANDLER, AZ AND WAS GUARANTEED FOR 30 MONTHS, IN SEPTEMBER 2020, I HAD TO REPLACE MY BATTERY AGAIN WHICH WAS INSTALLED BY SUBARU IN CHANDLER, AZ FOR FREE AND GUARANTEED FOR 30 MONTHS. I DID A SEARCH ON FAULTY BATTERIES ON SUBARU AND FOUND THE BELOWS INFORMATION.. SO I DECIDED TO FILE A REPORT. " SUBARU IS HIT WITH A NEW LAWSUIT ALLEGING THE 2016-2020 SUBARU OUTBACK AND 2019-2020 ASCENT HAVE DEFECTIVE ELECTRICAL SYSTEMS CAUSING PREMATURE BATTERY FAILURE. WHAT SHOULD OWNERS DO IF YOU ARE EXPERIENCING THE SAME ISSUES?"

BATTERY GOES DEAD OVERNIGHT. IN 2019 I EXPERIENCED A DEAD BATTERY ON MY OUTBACK. IT HAPPENED IN EARLY 2020. I REPLACED THE BATTERY AROUND MAY OF THIS YEAR. I TOOK IT TO LOCAL DEALER AND LEFT FOR 2 DAYS. DEALER UPDATED ECO AND SAID THAT SHOULD FIX IT, FAIL INAGAIN IN JULY 2020 AND AGAIN TODAY 9-15-2020

MULTIPLE BATTERY FAILURES- BATTERY DIES REPEATEDLY. HAVE REPLACED 4 TIMES ALREADY. LAST DEAD BATTERY IS TODAY WITH IT HAVING DIED LAST WEEK AS WELL. THIS WILL BE 3RD BATTERY IN LESS THAN A YEAR.SOMETIMES HEADLIGHT WILL DIMLY FLASH OR THERE WILL BE A THUMPING NOISE THAT COMES FROM THE BACK, POSSIBLY THE TAILGATE. OTHER TIMES IT IS DEAD NEXT DAY WHEN GOING TO START IT AFTER HAVING BEEN DRIVEN THE PREVIOUS DAY. KEYS ARE NOT KEPT IN CAR.

THE BATTERY ON MY 2017 SUBARU OUTBACK KEEPS DRAINING AND GOING DEAD. THIS IS THE FOURTH BATTERY GONE DEAD IN FOUR YEARS. LAST ONE ONLY LASTED LITTLE OVER THREE MONTHS. WE REPLACED WITH BRAND NEW FACTORY BATTERY AT END OF MAY. TODAY IN SEPTEMBER 7TH. BATTERY COMPLETELY DEAD AS I TRY TO START THE VEHICLE. LAST TIME I TOOK THE VEHICLE TO A SUBARU DEALER. THEY SAID EVERYTHING ELECTRICAL WAS OK ON THE CAR. TECHNICIAN SAID THE BACK DOME LIGHT WAS ON. THIS TIME I CHECKED THE DOME LIGHT AND IT WAS ON OFF POSITION. I BELIEVE THERE IS SOME KIND OF ELCTRICAL ISSUE WITH THIS VEHICLE THAT IS CAUSING THE BATTERIES TO DIE.

THE BATTERY IS DISCHARGING RESULTING IN A DEAD BATTERY. NO DOORS OR HATCH ARE LEFT OPEN AND EVERYTHING IS TURNED OFF WHEN THE CAR IS PARKED. THE CAR CAN BE JUMPED AND THE BATTERY RECHARGED, ONLY TO HAVE IT DISCHARGE AGAIN AFTER A FEW DAYS TIME. THIS IS THE THIRD TIME IT HAS HAPPENED OVER THE PAST 2 MONTHS.

BATTERY IS DRAINING PREMATURELY.

THIS 2017 OUTBACK SUDDENLY LOST ALL ELECTRICAL POWER. EVEN JUMP STARTING THE VEHICLE WAS DIFFICULT. THEE SERVICE THAT CAME TO JUMP THE CAR SAID THEY HAVE SEEN A LOT OF SUBARU'S NEEDING TO BE JUMPED AND THIS WAS FROM A SUBARU'S ROADSIDE SERVICE PROVIDER. PUTTING THE BATTERY ON A CHARGER WOULD NOT HELP. I BROUGHT THE CAR TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE CAR. THEY SAID THE BATTERY WAS BAD AND NEEDED TO BE REPLACED. THEY DID NOT CHECK THE CHARGING SYSTEM SAYING IT WAS DEFINITELY THE BATTERY. AT A COST OF $165.78 THE BATTERY WAS REPLACED. THIS SEEMED VERY ODD TO ME THAT THE BATTERY WOULD ALREADY BE BAD AFTER THREE YEARS. I DID SOME INTERNET CHECKING AND FOUND OUT THERE ARE MANY PEOPLE EXPERIENCING THE SAME ISSUE. NOTHING WAS LEFT ON IN THE CAR BUT IT WAS NOT BEING DRIVEN EVERYDAY AS IT ONCE HAD. SEEING HOW MANY PEOPLE ARE HAVING THIS ISSUE I WAS WONDERING WHY THERE HAS NOT BEEN A RECALL FOR THIS MODEL AND YEAR?

RECURRENT BATTERY DEAD PROBLEM; THEN FINALLY NOT CHARGING AT ALL ; DESPITE OF BATTERY BEING FULL DEALER ALWAYS DOING THINGS TO THE SYSTEM WITH UPDATES ; AND NEVER ABLE TO FIX THE PROBLEM

BOUGHT 2017 SUBARU OUTBACK IN LATE 2019. IN MARCH 2020, AFTER LETTING THE OUTBACK SIT IN THE DRIVEWAY FOR THREE DAYS WITHOUT DRIVING IT, THE BATTERY WAS DEAD. JUMPED IT AND BROUGHT IT TO THE DEALERSHIP. DEALER REPLACED BATTERY. IN AUGUST 2020, OUTBACK SAT UNDRIVEN FOR FOUR DAYS AND THE BATTERY IS DEAD. JUMPED IT, DROVE IT AROUND TO RECHARGE THE BATTERY, AND AFTER LEAVING THE CAR OFF FOR A FEW HOURS IT WILL NOT START AGAIN.

ABOUT A MONTH AGO, I BEGAN HEARING A PERIODIC LOUD METALLIC CLACK-CLACK-CLACK WHEN MAKING A LEFT U-TURN, WHICH SOUNDED AS IF IT WERE TIRE ROTATION DEPENDENT. IT SOUNDED AS IF IT CAME FROM THE FRONT END. AFTER A COUPLE OF WEEKS I COULD HEAR IT RANDOMLY WHEN GOING FROM A STAND STILL, AND VERY SELDOM WHEN BRAKING. LAST THURSDAY, I NOTICED THAT THE STEERING WHEEL CENTER POSITION HAD MOVED TO THE LEFT, AND I DECIDED TO CHECK THE WHOLE FRONT SUSPENSION. TIGHTENED A BUNCH OF UNDER TORQUED BOLTS, INCLUDING THE 8 THAT HOLD THE ENGINE CRADLE TO THE BODY. LAST NIGHT THE NOISE WAS NOTICEABLE WHEN DRIVING OVER AND BUMPS, AND THE CAR BEGAN TO PULL TO THE LEFT WHEN BRAKING. A FINAL ROAD BUMP AND THE CAR SOUNDED AS IF IT WAS FALLING APART. WHEN STOPPING AT THE NEXT TRAFFIC LIGHT, THE CAR PULLED MORE NOTICEABLY TO THE LEFT, AND THE REAR END CAME UP. I MADE IT TO A GAS STATION, WHERE I INSPECTED BOTH FRONT AND BACK BUT WAS NOT ABLE TO SEE ANYTHING. TRIED TO ROCK THE TOP OF ALL TIRES IN AND OUT AND THEY ALL SEEMED FIRM. DROVE 18 MILES AT 25-30 MILES PER HOUR, TRYING NOT TO USE THE BRAKES AT ALL. ONCE IN THE GARAGE, I GOT UNDER THE CAR AND VOIL... LEFT REAR TRAILING LINK COMPLETELY BROKEN. AT 74890 MILES. THE PICTURES SHOW ANOTHER CRACK STARTING ON THE UPPER BEND OF THE ARM. BY THE CHARACTERISTICS OF THE CRACK, IT SEEMS AS IF THE PART HAD FATIGUED. THIS MORNING I CRAWLED THE CAR TO THE CLOSEST SUBARU DEALER, AND EVEN OUT OF WARRANTY, THEY REPLACED THE LINK FOR FREE, OF COURSE AFTER I GOT THE "NE

THE BATTERY DIED WITH LESS THAN 30K MILES ON IT. AFTER JUMP STARTING AND DRIVING THE CAR TO RECHARGE THE BATTERY, IT WOULDN'T HOLD A CHARGE. AFTER JUMPING, THE CAR HAD MULTIPLE FEATURES THAT WOULD NOT WORK -- WINDOWS WOULD NOT OPEN, HATCH WOULD NOT OPEN. I HAD A NEW BATTERY INSTALLED ON 4/17/20 (MILEAGE 29,554) AND THEY RESET THE WINDOWS & HATCH TO FUNCTION PROPERLY. IN JUNE, THE BATTERY WAS DEAD AGAIN, AND I HAD TO GET IT SERVICED AGAIN TO HAVE THE WINDOWS & HATCH RESET (MILEAGE 29,971). FINALLY, ON 8/30, THE BATTERY WAS COMPLETELY DEAD, DESPITE SHOWING NO INDICATION OF LOW CHARGE OR RELIABILITY FOR SOME TIME. I COULD HEAR A CLICKING IN THE HATCH THAT MAKES ME THINK THERE IS SOME TRIGGER THERE DRAINING THE BATTERY.

8/28/20-WHILE PULLING OUT OF MY GARAGE, I NOTICED A REFLECTION OF A SMALL PINPOINT "CHIP" IN MY WINDSHIELD, ABOUT 4 INCHES FROM THE A PILLAR. OVERNIGHT THE "CHIP" GREW INTO A LARGE HORIZONTAL, VERTICAL AND THEN HORIZONTAL CRACK THAT INTERFERES WITH THE DRIVER'S LINE-OF-SIGHT. THE WINDSHIELD HAD CRACKED PREVIOUSLY ON 1/2/20 AND WAS REPLACED AT A SUBARU DEALERSHIP FOR OVER $1000. SEE NHTSA ID NUMBER 11297463 FILED ON 1/6/20.. THIS IS THE 2ND CRACKED WINDSHIELD IN LESS THAN 9 MONTHS!

WHEN PUTTING MY CAR INTO 'P' FOR PARK, AND TURNING MY CAR OFF WITH MY KEY, MY KEY WILL NOT TURN ALL THE WAY INTO THE OFF POSITION FOR ME TO TAKE MY KEY OUT. I HAVE TO TURN MY KEY INTO THE ON POSITION, SHIFT THE GEAR INTO EITHER 'N' OR 'D', THEN BACK INTO THE 'P' POSITION SEVERAL TIMES BEFORE I CAN GET MY KEY OUT. THIS IS SUCH A SAFETY HAZARD. THIS HAPPENS WHEN MY CAR IS STATIONARY AND PARKED, AND I AM ATTEMPTING TO LEAVE MY VEHICLE. APPARENTLY, MANY PEOPLE ARE HAVING THIS SAME ISSUE AND SUBARU DOESN'T CARE ENOUGH ABOUT THEIR CLIENTS TO REPAIR THIS PROBLEM. THEY ONLY CARE ABOUT THEIR $$$.

THE BATTERY HAS BEEN REPLACED TWICE. THE FIRST BATTERY WAS REPLACED AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH AND LESS THAN 6,000 MILES. I'M HAVING TO REPLACE THE BATTERY AGAIN AFTER ONLY 8,000 MILES. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD ONLY BEEN SITTING FOR A DAY. I'VE TAKEN THE VEHICLE TO TWO MECHANICS. THE FIRST MECHANIC DETERMINED THAT THE ELECTRICAL WIRING IN THE DOORS WAS FAULTY. THAT WIRING WAS REPLACED. THE SECOND MECHANIC CHECKED THE ALTERNATOR, BUT SAID THAT THE SYSTEM WAS FINE (WAS NOT ABLE TO RECREATE THE PROBLEM OR DETERMINE ANY PROBLEM).

MY CAR BATTERY CONTINUES TO DRAIN. I WAS GIVEN A NEW BATTERY DESPITE THE CAR BEING LESS THAN THREE YEARS OLD. THREE MONTHS AFTER THE NEW BATTERY WAS INSTALLED BY THE DEALERSHIP, THE BATTERY DRAINS OVERNIGHT TO THE POINT THE CAR BARELY TURNS OVER OR DOESN'T START AT ALL. EVEN AFTER EXTENDED PERIODS OF DRIVING, THE BATTERY BARELY TURNS OVER DESPITE SITTING OVERNIGHT FOR 12 HOURS IN THE DRIVEWAY IN AUGUST.

VEHICLE WOULD NOT START 8/25/2020. BATTERY DRAINED AND NEEDED TO BE RE-CHARGED. NO INTERIOR OR EXTERIOR LIGHTS WERE ON. THE BATTERY HAD BEEN REPLACED TWO YEARS EARLIER ON 7/19/2018 BY SUBARU OF WHITEFISH, MT. DEALER TESTED BATTERY ON GR8 TESTER AND TESTED BAD. IN BOTH CASES, VEHICLE WAS STATIONARY IN THE DRIVEWAY OR GARAGE.

WINDSHIELD CRACKED WHILE DRIVING IN A HIGHWAY WITH LITTLE TO NO REASON OF PHYSICAL IMPACT FROM OUTSIDE. IT STARTED AS A 2 INCH LINE CRACK THAT GROW TO ALMOST A FOOT WHILE DRIVING. EVIDENCE AVAILABLE UPON REQUEST SUCH AS DASHCAM VIDEOS AND PHOTOS.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT UPON RETURNING TO HER PARKED VEHICLE, THE REAR WINDSHIELD WAS CRACKED INTO SEVERAL PIECES. THE CONTACT DESCRIBED THE DAMAGE TO THE GLASS AS LOOKING LIKE A JIGSAW PUZZLE. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE WITH THE CRACKED WINDSHIELD. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER, THE WRONG PARTS WERE ORDERED FOR THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO FLATIRONS SUBARU (5995 ARAPAHOE AVE, BOULDER, CO 80303) WHERE SHE PAID FOR THE REPLACEMENT OF THE REAR WINDSHIELD. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,790.

2017 SUBARU OUTBACK, CONSUMER WRITES IN REGARDS TO SAFETY SYSTEM MALFUNCTION. *LD THE CONSUMER REQUESTED AN INVESTIGATION AN ACCIDENT BELIEVED TO BE CAUSED BY AN INCREASINGLY HIGHER VOLTAGE ELECTRICAL NATIONAL POWER GRID AND VEHICLES BEING PRODUCED WITH A HIGHER DEGREE OF COMPUTERIZED CONTROL SYSTEMS WITHOUT THE PROPER SHIELDING.*JS