Page 7 of 8 · complaints 301–350 of 360

2010 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Aug 12, 2010CA

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 45 MPH, THE CONTACT OBSERVED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THAT THE AIR BAG WARNING INDICATOR OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE PURCHASE DATE OF THE VEHICLE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

Engine and Engine Cooling
Filed Aug 11, 201014,011 milesAL

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 10 MPH THE VEHICLE STALLED AND ALL OF THE LIGHTS ON THE DASHBOARD ILLUMINATED. UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THIS FAILURE OCCURRED APPROXIMATELY SEVEN TIMES IN THE PAST WHICH THE AUTHORIZED DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 14,011. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Aug 11, 201019,500 milesMT

THE INCIDENT INVOLVES A 2010 SUBARU OUTBACK AND DEALS WITH SRS AIRBAG SYSTEM. WE WILL BE DRIVING DOWN THE ROAD WITH A PERSON IN THE PASSENGER SEAT AND THE PASSENGER AIRBAG IS ON. THEN ALL OF A SUDDEN THE PASSENGER AIRBAG WILL SHUT OFF. THEN THE SRS AIRBAG SYSTEM WARNING LIGHT ON THE DASH WILL COME ON. READING THE OWNERS MANUAL THERE IS A MALFUNCTION IN THE AIRBAG SYSTEM AND IT MAY NOT FUNCTION CORRECTLY. WE ARE SUPPOSE TO TAKE IT TO A DEALER IMMEDIATELY BUT EVERYTIME IT HAS OCCURRED WE HAVE NOT BEEN CLOSE TO A DEALER OR THEY ARE CLOSED. WE HAVE OWNED THE CAR FOR 9 MONTHS AND IT HAS OCCURRED 5 OR 6 TIMES SO FAR. THE ISSUE HAS ALWAYS SEEMED TO GO AWAY WHEN IT IS SHUT OFF AND SETS OVERNIGHT. THE COMPUTER HAS NEVER RECORDED A ERROR CODE UNTIL THIS LAST TIME. THE ERROR CODE THAT THE DEALER RETRIEVED WAS CODE 29 ODS FAULT. THEY CHECKED OUT THE AIRBAG COMPONENTS AND SYSTEM AND EVERYTHING CHECKED OUT OK. THEY OPENED A CASE WITH THE TECH LINE AND ALL THEY SEEM TO WANT TO DO AT THIS TIME IS CONTINUE TO MONITOR THE SITUATION. I HAVE REPORTED THE PROBLEM AND MY CONCERNS WITH THE SAFETY OF THE CAR TO SUBARU CUSTOMER SERVICE SEVERAL TIMES AND IT IS BE HANDLED BY A SENIOR REP. MY UNDERSTANDING IS THAT SUBARU SWITCHED FROM A WEIGHT SENSOR TO A GEL PACK IN THE PASSENGER SEAT. I AM AWARE OF ONE OTHER 2010 OUTBACK THAT HAS HAD A SIMILAR PROBLEM BUT NOT SURE IF IT WAS RESOLVED YET OR NOT. *TR

Engine and Engine Cooling › Engine
Filed Aug 3, 20105,000 milesIA

2010 SUBARU OUTBACK 2.5L CVT. ENGINE HESITATES OR STALLS WHEN STARTING UP FROM A STOP OR LOW SPEED, ESPECIALLY IF UPHILL. USUALLY BEFORE ENGINE IS FULLY WARMED UP BUT ALSO WHEN WARM. NO DIFFERENCE WITH OR WITHOUT A/C. OCCURS AT LEAST ONCE DAILY. PROBLEM STARTED AT ABOUT 5000 MILES ON ODOMETER. SEVERAL NEAR MISSES WHEN TRYING TO CROSS TRAFFIC. DEALER SAYS THERE IS NO FIX. BUT SIMILAR PROBLEM WITH SAME YEAR MANUAL TRANSMISSION SUBARU'S HAS A FIX INVOLVING THE ECU. *TR

Fuel System, Gasoline
Filed Aug 1, 20105,600 milesTN

VEHICLE STALLS AND HAS A SEVERE HESITATION. HAVE NEARLY BEEN REAR ENDED 2 TIMES WHEN THIS OCCURS. *TR

Engine and Engine Cooling › Engine
Filed Jul 31, 20102,000 milesMD

2010 SUBARU OUTBACK, 6 SPD MT WITH 2,521 MILES. CAR HAS NEARLY STALLED ON NUMEROUS OCCASIONS WHEN SLOWING OR DOWNSHIFTING WITH CLUTCH DEPRESSED AND WITH AC ON. MORE NOTICEABLE DURING HOT WEATHER (90+ DEGREES). LOCAL DEALER DENIED KNOWLEDGE OF THIS ISSUE, ONLY ACKNOWLEDGED COLD ENGINE STALLING AND THEY DON'T THINK THAT "FIX" APPLIES BUT WILL CHECK TO SEE IF CAR COULD ALSO BE AFFECTED BY THAT ISSUE. POTENTIAL FOR BEING REAR ENDED (AND POSSIBLY PUSHED IN TO ONCOMING TRAFFIC) IS HIGH IF CAR STALLS IN TRAFFIC DUE TO LOSS OF BRAKE AND STEERING CONTROL. *TR

Engine and Engine Cooling
Filed Jul 29, 20109,400 milesFL

MY 2010 SUBARU OUTBACK WITH A 6 SPEED MANUAL TRANSMISSION HAS STALLED ON MY MULTIPLE TIMES. IT HAS ALWAYS BEEN WITHIN THE FIRST FEW MINUTES OF THE CAR RUNNING. IT HAS STALLED BACKING UP OUT OF A PARKING SPOT, APPROACHING A TRAFFIC LIGHT OR SPOT SIGN, SLOWING DOWN TO MAKE BOTH A RIGHT AND A LEFT HAND TURN, AND IT HAS ALSO STALLED GOING ABOUT 35MPH DRIVING DOWN THE STREET. EVERY TIME IT HAS STALLED THE A/C WAS ON. *TR

Power Train › Manual Transmission
Filed Jul 28, 20103,200 milesNY

IT IS A MANUAL TRANSMISSION CAR. WHEN YOU RE DRIVING IN 3RD GEAR AND SHIFT DOWN TO 2ND TO MAKE A ROLLING RIGHT OR LEFT TURN THE CAR STALLS OUT. THE ONLY WAY YOU KNOW IT HAS SHUT ITSELF OFF IS THAT YOU HAVE NO POWER AND ALL THE IDIOT LIGHTS COME ON. IT ALSO HAPPENED WHEN I SHIFTED INTO 1ST COMING UP TO A STOP SIGN. THIS PROBLEM DIDN'T START UNTIL THE CAR WAS ABOUT 3 MONTHS OLD THEN IT STARTED TO DO IT WITHIN A MILE TO 2 MILES OF DRIVING AFTER IT HAD BEEN SITTING OVERNIGHT OR ALL DAY WHILE I WORKED. I TOOK IT BACK TO THE DEALER AFTER ABOUT 4 OR 5 TIMES OF IT HAPPENING. THEY CHECKED IT COULD NOT FIND ANYTHING WRONG. THEY CONTACTED THEIR CORPORATE HEADQUARTERS WHO SENT SOMEONE OUT TO LOOK AT IT AND PERFORMED A BUNCH OF TEST ON IT. THEY THEN FOUND OTHER CARS WITH THE SAME PROBLEM AND STARTED WORKING ON A FIX FOR THE CAR. THEY HAVE OFFERED TO SWAP CARS WITH ME WHICH WE ARE IN THE PROCESSES OF DOING. THEY HAVE ALSO INFORMED ME THEY NOW FEEL THEY HAVE A FIX FOR THIS CAR, BUT I AM LEARY TO TRY IT. *TR

Engine and Engine Cooling › Engine
Filed Jul 26, 20101,550 milesOK

WHEN DOWNSHIFTING TO TURN OR WHEN SLOWING TO STOP, THE ENGINE REGULARLY SPUTTERS AND HAS DIED TWICE IN THE LAST MONTH CAUSING A LOSS OF POWER STEERING AND BRAKES. IT ALSO HAPPENED ONCE WHILE I WAS TURNING LEFT INTO MY NEIGHBORHOOD. LUCKILY THE CAR HAD ENOUGH RESIDUAL SPEED TO COMPLETE THE TURN AND NO TRAFFIC WAS APPROACHING. THE CAR DOES NOT HAVE ANY ISSUE RESTARTING AFTER IT HAPPENS. I TOOK THE CAR TO THE DEALER THIS MORNING, 26 JULY 2010. AFTER 2 HOURS, THEY SAID THEY KNOW OF THE PROBLEM, BUT COULD NOT "DOWNLOAD THE FIX". *TR

Engine and Engine Cooling › Engine
Filed Jul 25, 20105,000 milesMD

I PURCHASED A 2010 SUBARU OUTBACK 2.5I WITH A 6 SPEED MANUAL TRANSMISSION ON MAY 2010. WHAT HAS BEEN HAPPENING IS UPON FULLY DEPRESSING THE CLUTCH TO EITHER SLOW THE CAR DOWN AND/OR BRING THE CAR TO A COAST THE ENGINE RPMS DROPS RATHER RAPIDLY WHICH ON SEVERAL OCCASIONS HAS RESULTED IN THE VEHICLE BORDERLINE STALLING BEFORE THE ENGINE COMPUTER COMPENSATES BY INCREASING THE IDLE SLIGHTLY WHILE COASTING OR SLOWING DOWN WITH THE CLUTCH DEPRESSED. THIS IS FAR MORE PREVALENT WHEN THE A/C IS RUNNING. TODAY (SUN 7/25) I WAS APPROACHING A RIGHT TURN, THE A/C WAS RUNNING. I STARTED THE PROCESS OF SLOWING DOWN THE CAR BY FULLY DEPRESSING THE CLUTCH AND BRAKING. WHEN I STARTED TO TURN THE STEERING WHEEL TO ENTER THE TURN I BARELY COULD DO SO. THE REASON FOR THIS IS THE ENGINE THIS TIME STALLED. GENERALLY YOU CAN HEAR THE ENGINE SHUDDER BEFORE A STALL, IN THIS CASE IT DID NOT. IT ALMOST RESULTED IN THE VEHICLE HITTING A POLE WITH MY TWO YOUNG CHILDREN INSIDE. THE CAR RESTARTED RIGHT AWAY AND I WAS ABLE TO RESUME NORMAL OPERATIONS. DURING THE COURSE OF THIS SAME DAY ON AT LEAST TWO MORE OCCASION I FULLY DEPRESSED THE CLUTCH TO EITHER SLOW THE CAR OR COAST AND THE CAR SHUDDER INDICATING A POTENTIAL STALL BUT THE CAR COMPENSATED. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BECAUSE IT WILL RESULT IN A SERIOUS ACCIDENT. THANK YOU. *TR

Power Train › Manual Transmission
Filed Jul 16, 20105,000 milesCT

2010 SUBARU OUTBACK STALLS WHEN IN NEUTRAL OR BETWEEN GEARS WHEN THE CLUTCH IS DEPRESSED. THE STALLING OCCURS NEARLY DAILY WITHIN THE FIRST TEN MINUTES OF DRIVING AND LEAVES THE DRIVER WITH NO POWER STEERING AND VERY LIMITED BRAKING. THE PROBLEM OCCURS MORE FREQUENTLY WHEN THE AIR CONDITIONING IS ON. TWO NEAR ACCIDENTS DUE TO THE CONDITION AS THERE IS NO INDICATION THAT THE CAR HAS STALLED UNLESS YOU KEEP YOUR EYES ON THE DASHBOARD LIGHTS AND WATCH FOR THEM ALL TO LIGHT UP AND THE TACHOMETER TO ZERO. SUBARU HAS STATED THAT NO SOLUTION EXISTS BUT THAT THEY ARE WORKING ON IT. NUMEROUS INCONCLUSIVE TESTS DONE ON THE CAR. *TR

Power Train › Manual Transmission
Filed Jul 16, 20105,000 milesPA

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP AND DEPRESSING THE CLUTCH, OR WHILE IN NEUTRAL, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT WOULD BE ABLE TO IMMEDIATELY RESTART THE VEHICLE BUT STATED THE FAILURE WOULD USUALLY OCCUR WHEN THE VEHICLE HAD NOT BEEN OPERATED IN SOME TIME. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 6,100.

Engine and Engine Cooling › Engine
Filed Jul 16, 20101,900 milesCA

2010 SUBARU OUTBACK 2.5I AUTOMATIC WITH 1,900 MILES STALLS WHEN COMING TO A FULL STOP. THE POWER RIGHT OFF THE LINE ALSO FLUTTERS. *TR

Engine and Engine Cooling › Engine
Filed Jul 15, 20101,500 milesTX

(1)UNDER NORMAL DRIVING CONDITIONS, (2)THE ENGINE STALLS APPROACHING A STOP WHEN THE CLUTCH IS DEPRESSED, IT ALMOST STALLS EVERY TIME I DRIVE IT WHENEVER APPROACHING A STOP. IT HAS ONLY STALLED ONCE IN THE TWO WEEKS I HAVE OWNED IT. POSSIBLE CONSEQUENCES COULD BE A COLLISION DUE TO LOSS OF POWER STEERING, POWER BRAKES, AND DISTRACTION.(3)CONTACTED DEALERSHIP SERVICE DEPARTMENT AND WAS ADVISED THAT THEY HAVE ANOTHER VEHICLE WITH SAME PROBLEMS IN FOR OVER A MONTH WITH NO FIX AVAILABLE YET. I WAS OFFERED A LOANER VEHICLE, BUT I DECLINED IT. VEHICLE IS A 2011 SUBARU OUTBACK WITH 6 SPEED MANUAL TRANSMISSION, NOT A 2010. *TR

Engine and Engine Cooling › Engine
Filed Jul 15, 201050 milesIL

I PURCHASED MY NEW 2011 2.5 PREMIUM 6MT (NON-PZEV) SUBARU OUTBACK ON JUNE 25TH, 2010. JUST A FEW DAYS LATER, WITH ONLY 50 MILES ON THE CAR AND MY FIRST TIME DRIVING WITH THE A/C ON, I EXPERIENCED MY FIRST NEAR-STALL ENGINE SHUDDER WHILE COMING TO A STOP. AS OUTSIDE TEMPERATURES HAVE GONE UP LATELY, SO HAS MY USE OF A/C, AND SO HAVE MY OCCURRENCES OF ENGINE STALLS AND NEAR-STALL SHUDDERS. THE REVS WILL DROP BELOW 500RPM, THE HVAC FAN SPEED WILL AUDIBLY SLOW, SOMETIMES THE "BATTERY/ALTERNATOR" WARNING LIGHT WILL ILLUMINATE ON THE INSTRUMENT CLUSTER, AND THE HEADLIGHTS WILL DIM. THE SHUDDER IS SOMETIMES QUITE VIOLENT, AND SHAKES THE CAR. A FEW TIMES, THE CAR HAS ACTUALLY STALLED OUT. THIS COULD BE A SERIOUS SAFETY ISSUE, AS POWER STEERING AND POWER BRAKES ARE LOST DURING AN ENGINE STALL. I'M 33 YEARS OLD. I'VE BEEN DRIVING MANUALS SINCE 17. THIS IS MY 3RD SUBARU AND MY 6TH CAR ' ALL MANUALS. I'M PRETTY SURE I'VE GOT MY HEAD WRAPPED AROUND DRIVING STICK. THE SHUDDERS AND STALLS WILL OCCUR EVEN IF THE GEAR STICK IS IN NEUTRAL, SO I KNOW THIS IS NOT DUE TO INSUFFICIENT OR IMPROPER USE OF THE CLUTCH. THE SECOND ISSUE I'VE BEEN HAVING WITH MY NEW OUTBACK IS A SLIGHT SHAKE OR SHUDDER IN THE STEERING WHEEL AT HIGHWAY SPEEDS. *TR

Engine and Engine Cooling › Engine
Filed Jul 15, 20109,200 milesPA

THE ENGINE STALLS WHEN COMING TO A STOP WHILE THE AIR CONDITION IS ON. THE EVENT OCCURS WHEN SLOWING DOWN, GETTING READY TO DOWN SHIFT. WHEN THE CLUTCH IS PRESSED IN, THE ENGINE STOPS BEFORE THE CAR COMES TO A COMPETE STOP. THE ISSUE IS NOT REPEATABLE. IT HAPPENS ONCE IN A WHILE WITH NO APPARENT CAUSE OTHER THAN THE AIR CONDITIONING BEING ON. THE ISSUE HAS NEVER HAPPENED WHILE THE AIR CONDITIONING IS SWITCHED OFF. *TR

Electrical System
Filed Jul 13, 20104,000 milesCO

SUDDEN ACCELERATION DISABLING THE CRUISE CONTROL TO SLOW DOWN AND THEN HITTING THE RESUME BUTTON CAUSED THE CAR TO SURGE . THE RPM INCREASED FROM 2000 TO 6000 RPM. THIS OCCURS WHENEVER THE SET SPEED IS 20MPH GREATER THAN THE CURRENT SPEED. THE DEALER COULD NOT CORRECT THIS, CLAIMING THAT THE FULL ACCELERATION IS BY DESIGN. WIDE OPEN THROTTLE IS NOT A GOOD PRACTICE SINCE IT MAKES THE CAR HARD TO CONTROL. WHAT BELONGS ON A RACE TRACK NOT ON A HIGHWAY. *TR

StructureCrash2 injured
Filed Jul 12, 20105,000 milesCA

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH AND SLOWING DOWN A VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE CRASHED INTO THE LEFT REAR SIDE CAUSING THE LEFT REAR TIRE TO LOSE CONTACT WITH THE ROAD. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE, AND THEN SHE CONTINUED TO DRIVE TO HER DESTINATION PER THE POLICE OFFICER'S INSTRUCTIONS. A POLICE REPORT WAS FILED. THE DRIVER EXPERIENCED WHIPLASH AND THE PASSENGER HAD A NECK INJURY. THE VEHICLE WAS AT A COLLISION CENTER WHEN THE COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 5,000.

Power Train › Automatic Transmission
Filed Jul 12, 20101,500 milesPA

MY HUSBAND HAS TRIED CONTACTING BOTH SUBARU NORTH AMERICAN CORPORATE OFFICE AND THE EASTERN REGIONAL OFFICE REGARDING THE SEVERAL RECALLS HE HAS RECEIVED ON HIS 2010 SUBARU OUTBACK. HE WENT TO THE TOP BECAUSE THE PEOPLE AT THE DEALERSHIP ARE - WELL - STUPID; AND HE HIS CONCERNED ABOUT THEIR ABILITY TO "FIX" THE CAR PROPERLY. HE ASKED THE DEALER ABOUT TSB'S AND WAS TOLD THERE WERE NONE; WHEN IN DEED THERE ARE FOUR (4). THE PEOPLE HE HAS CONTACTED ARE AT THE VICE PRESIDENT LEVEL OF MANAGEMENT. HE HAS ALSO TRIED TO SPEAK TO SOMEONE IN THE PRESIDENT'S (THOMAS DOLL) OFFICE. EVERYONE REFERS HIM TO AN 800 CUSTOMER SERVICE NUMBER. THE PEOPLE AT THIS NUMBER KNOW NOTHING ABOUT CARS; ALL THEY DO IS READ OFF WHAT IS EVER WRITTEN ON THEIR COMPUTER SCREEN. OF COURSE, SUBARU HAS NO PLANT MANUFACTURING PROBLEMS; THEIR PROBLEMS ARE ALL CAUSED BY THE COMPANIES THEY GET THEIR COMPONENTS FROM. MY HUSBAND DOES NOT WANT TO BE "PUT-OFF"; HE WANTS SOMEONE FROM SUBARU'S UPPER MANAGEMENT TO GIVE HIM A CALL RIGHT AWAY. *TR

Steering
Filed Jul 11, 2010100 milesPA

MY 2010 SUBARU OUTBACK HAS FRONT END SHAKING, AND STEERING WHEEL SHIMMY AT SPEEDS OVER 65 MPH, 1 TRIP TO THE DEALER FOR THIS PROBLEM RESULTED IN STEERING WHEEL SHIMMY AT LOWER SPEEDS. *TR

Engine and Engine Cooling
Filed Jul 2, 2010650 milesNJ

VEHICLE HAS REPEATEDLY STALLED DURING DECELERATION ONCE CLUTCH IS DEPRESSED OR TAKEN OUT OF GEAR. OTHER TIMES IT WILL REV DOWN TO ABOUT 400 RPM AND THEN CATCH ITSELF PRIOR TO STALLING, BUT MOMENTARILY REMOVING ALL POWER ASSISTS. HAS BEEN TO DEALER ONCE, PROBLEM WAS DUPLICATED AND ECM WAS REPROGRAMMED, PROBLEM HAS BEEN BETTER SINCE, BUT NOT RESOLVED. *TR

Air Bags
Filed Jun 29, 2010OR

WE RECENTLY PURCHASED A 2010 SUBARU OUTBACK FOR IT'S SAFETY RATING. MY WIFE HAS BEEN IN TWO BAD ACCIDENTS AND NEEDED A CAR SHE FEELS SAFE IN. WE PURCHASED THIS CAR IN MARCH AND RECENTLY NOTICED THAT WHEN I AM DRIVING AND SHE IS IN THE PASSENGER SEAT THAT THE AIRBAG INDICATOR GOES ON AND OFF. SHE WEIGHS 125 POUNDS AND IS 5'3" TALL. WE CONTACTED THE DEALER AND ARE GETTING THE RUN AROUND. THEY SAY THERE IS NOTHING WRONG WITH IT. THEY TELL US THE SEAT BELT WORKS FINE AND NOT TO WORRY. I DIDN'T BUY THIS CAR FOR A SEAT BELT. I WANTED THE BEST SAFETY EQUIPMENT AND IF IT DOESN'T WORK, I DO NOT WANT THIS CAR. THIS NEEDS TO BE FIXED BEFORE A PASSENGER IS KILLED IN A WRECK. I WOULD RATHER THE AIRBAG IS ON ALL THE TIME. ON THE TOYOTA MY WIFE JUST WRECKED THERE WAS AN ON AND OFF SWITCH. *TR

Structure
Filed Jun 24, 20103,823 milesIL

I HAVE A SEVERE WATER LEAK IN MY BRAND NEW SUBARU 2010 OUTBACK, THAT RESULTED IN MOLD ON THE PASSENGER AND REAR PASSENGER FLOOR MATS. WHEN I TURNED A CORNER A LITTLE FLOOD POURED ONTO MY GRANDDAUGHTER ANKLE AND FOOT. IT WAS AS IF SOMEONE HAD POURED A BUCKET INTO MY CAR. MY GRANDCHILDREN HAD TO SHOPVAC THE WATER OUT OF THE CAR. THE DEALER INFORMED THE CONSUMER LEAVES HAD PLUGGED THE DRAIN TUBE. UPDATED IVOQ 09/27/10 *TR

Engine and Engine Cooling › Engine
Filed Jun 22, 20102,000 milesFL

2010 SUBURU OUTBACK 2.5I 6 SPEED STANDARD TRANSMISSION. CAR STALLS WHEN PLACED IN NEUTRAL AND COASTING TO STOP OR SLOWING DOWN. *TR

Engine and Engine Cooling › Engine
Filed Jun 19, 20102,554 milesNC

I BOUGHT MY SUBARU OUTBACK 2010 IN EARLY APR. WHILE I AM FAIRLY SATISFIED WITH THE VEHICLE, I ENCOUNTERED 4 TIMES TOTALLY THAT THE ENGINE SHUT OFF ITSELF WHILE I WAS DRIVING. NORMALLY IT HAPPENS WHEN I WAS SLOWING DOWN AND SOMETIMES SWITCHING LANES. WHEN THAT HAPPENS, I HAVE TO RESTART ENGINE QUICKLY TO HAVE FULL CONTROL OF THE VEHICLE. SINCE WHEN ENGINE IS OFF, POWER BREAK AND STEERING SYSTEM WILL NOT WORK. I HAD TO USE PARKING BREAK TO STOP THE CAR FROM ROLLING THE FIRST TWO TIMES SINCE I WAS NERVOUS, AND I DIDN'T KNOW THE ENGINE WAS OFF. 2 WEEKS AGO, I BROUGHT MY CAR TO LOCAL DEALER TO CHECK. DEALER TECHNICIAN JUST THOUGHT WHAT I SAID DOESN'T MAKE SENSE AT ALL. THEY DIDN'T THINK IT COULD HAPPEN AT ALL. (THEY STILL DON'T, NOT SURE WHY THEY HAVE SO MUCH CONFIDENCE). ANYWAY, DEALER SCANNED THE COMPUTER CODE AND NOTHING FOUND. SO, THEY RETURNED CAR TO ME AND TOLD ME NOTHING WAS WRONG, IT IS SAFE TO DRIVE. I DON'T KNOW HOW TO REPRODUCE THE PROBLEM. I CONTINUED DRIVING FOR 2 WEEKS, THEN IT HAPPENED TWO MORE TIMES. I HAVE CALLED DEALER TO SCHEDULE ANOTHER APPOINTMENT, BUT I DOUBT THEY CAN FIND ANYTHING EITHER THIS TIME. THEY JUST DON'T THINK THAT COULD HAPPEN. I DID SOME RESEARCH ON INTERNET, AND I DID FIND A NUMBER OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. NOW I FEEL MAYBE SUBARU CAN BELIEVE OUR PROBLEM IS REAL NOW? THANKS. *TR

Power Train
Filed Jun 17, 20103,800 milesMO

5 MONTHS AFTER THE CAR WAS PURCHASED NEW I STARTED USING THE AIR CONDITIONER. WITHIN THE FIRST WEEK AS I WAS SLOWING MAKE A RIGHT TURN INTO A PARKING LOT FROM THE STREET I ENGAGED THE CLUTCH TO SHIFT FROM 3RD GEAR TO SECOND AND THE CAR DIED AND I HAD NO POWER STEERING OR POWER BRAKES. I DIDN'T USE THE AIR CONDITIONER ALL THE TIME. TWO TIMES THE FOLLOWING WEEK THE SAME THING OCCURRED AGAIN, BOTH TIMES SLOWING DOWN AND ENGAGING THE CLUTCH AND DOWN SHIFTING. I TOOK THE VEHICLE IN TO HAVE IT LOOKED AT ON 6/2/10 AND THEY TESTED ALL THE SENSORS AND CHECKED IT ON THEIR COMPUTER AND THEY FOUND NO PROBLEMS AND ASKED THAT I KEEP A LOG OF EACH TIME IT HAPPENS AND IF I NOTICE ANY PATTERNS. I NOTICED THAT THE MAJORITY OF TIMES AS I WOULD ENGAGE THE CLUTCH TO DOWN SHIFT THE TACK WOULD DROP AND THE CAR WOULD SHUTTER AND THE TACK CAME BACK UP. THE TIMES WHEN THE TACK DROPPED AND THEN DIED IT DID NOT SHUTTER. THE PROBLEM ONLY HAPPENS WHEN THE AIR CONDITIONER IS ON. I THEN HAD A NEAR COLLISION SHIFTING FROM 4TH TO 3RD IN A BUSY T-INTERSECTION AND CALLED SERVICE THE NEXT MORNING, 6/10/10 AND SCHEDULED TO TAKE THE CAR IN ON 6/14/10 AND DID NOT USE THE AIR CONDITIONER AT ALL. THE SERVICE DEPARTMENT DUPLICATED THE PROBLEM AND HAD A SUBARU ENGINEER LOOK AT IT. THEY ERASED THE CAR'S MEMORY AND WILL HAVE A PROGRAM WRITTEN TO HOPEFULLY FIX THE PROBLEM. SINCE THE PROGRAM WILL NOT BE AVAILABLE FOR A LONG TIME THEY ARE GIVING ME THE CAR BACK TO DRIVE AND BELIEVE THAT SINCE THEY ERASED THE CAR'S MEMORY TH

Steering
Filed Jun 12, 2010905 milesCT

2010 OUTBACK 3.6 R LIMITED STEERING VIBRATION. *TR

Power Train
Filed Jun 3, 2010900 milesFL

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN DOWNSHIFTING FROM SECOND TO THIRD GEAR, THE VEHICLE WOULD STALL AND LOSE ALL POWER. THE POWER STEERING AND BRAKES WOULD BECOME INOPERABLE WHEN THE FAILURE OCCURRED.THE VECHILE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFOMRED, DURING WHICH THE VEHICLE CONTINUED TO FALL TO RPMS OF 300 UNTIL IT WOULD STALL. THE VEHICLE WAS LEFT IN THE DEALER'S POSSESSION FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 900.

Engine and Engine Cooling
Filed May 31, 20102,500 milesTX

CAR DIES WHILE DRIVING AT A STEADY PACE, THEN SLOWING DOWN, ENGAGING THE CLUTCH AND LETTING THE CAR IDLE AT A LIGHT. HAS HAPPENED 4 TIMES IN 2 WEEKS. ONCE WAS WHILE DOWNSHIFTING TO 2ND GEAR TO COMPLETE A LEFT TURN. HAD ENOUGH SPEED TO COMPLETE THE TURN, BUT DID NOT HAVE STEERING OR BRAKING ASSIST. *TR

Air Bags
Filed May 19, 2010186 milesNJ

LOW WEIGHT ADULT PASSENGERS (85 - 100 LBS) WILL NOT CAUSE THE PASSENGER AIRBAG TO ENGAGE. WARNING LIGHT DISPLAYS SHOWING AIRBAG IS DISABLED WHILE MY WIFE IS RIDING WITH ME. *TR

Steering
Filed May 19, 201010,000 milesIL

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN DRIVING ON THE HIGHWAY AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE ALSO PULLED FROM LEFT TO THE RIGHT NO MATTER WHAT SPEED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF LIGHT WAS ALWAYS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WAS AT THE TIME OF THE COMPLAINT, AWAITING A RESPONSE FROM THE MANUFACTURER. THIS VISIT WOULD BE THE FOURTH TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HAD BEEN KEPT FOR A LONG PERIOD OF TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 10,000.

Air Bags › Frontal
Filed May 17, 2010MA

2010 SUBARU OUTBACK 2.5I PREMIUM, PURCHASED 3/23/10. WHEN MY WIFE, WHO WEIGHS 130 POUNDS, SITS IN THE FRONT PASSENGER SEAT, MOST OF THE TIME THE AIRBAG LIGHT SAYS "OFF", ONLY OCCASIONALLY AND UNPREDICTABLY DOES IT SAY "ON". I HAVE HAD THE VEHICLE IN FOR SERVICE SEVERAL TIMES. THE SENSOR WAS RECALIBRATED, AND THE SEAT BOTTOM WAS REPLACED. BOTH THE DEALERSHIP AND SUBARU OF AMERICA SAY THE SYSTEM IS OPERATING AS DESIGNED. I SAY I PAID FOR AN AIRBAG THAT WORKS AND I WANT AN AIRBAG THAT WORKS. *TR

Steering
Filed May 16, 201031 milesMA

STEERING IS VERY STIFF THEN LOOSENS AS IF YOU'VE HIT A PATCH OF ICE EVEN THOUGH THE ROAD IS DRY. *TR

Steering
Filed May 14, 2010100 milesOR

OUR 2010 3.6R OUTBACK ARRIVED IN APR. THE FIRST TIME THAT THE VEHICLE WAS TAKEN ON THE HIGHWAY, I NOTICED A PROMINENT HIGH FREQUENCY VIBRATION IN THE STEERING WHEEL. THERE IS ALSO UNUSUAL FEEDBACK IN THE STEERING WHEEL AT SLOWER SPEEDS THAT FEELS UNLIKE ANYTHING RELATED TO ROAD NOISE. I RESEARCHED THE "PROBLEM" ON THE INTERNET AND SEEN THAT THERE WERE MANY FORUMS IDENTIFYING THE SAME PROBLEM FOR 2010 OUTBACKS. I INFORMED OUR LOCAL SUBARU SERVICE DEPT. ABOUT THE VIBRATION AND MADE AN APPOINTMENT. A SUBARU SERVICE TECHNICIAN CONFIRMED THE VIBRATION DURING A TEST DRIVE AND RECOMMENDED A SPIN BALANCE. AFTER READING ALL THE COMPLAINTS AND PROPOSED "FIXES" ON THE INTERNET, I TOLD THEM THAT I WAS NOT CONFIDENT THAT A SPIN BALANCE WAS GOING TO BE SUCCESSFUL. I ASKED THE SERVICE DEPT. MANAGER IF THEY HAD BEEN INFORMED/AWARE OF THE ONGOING PROBLEMS AND SHE DENIED HAVING ANY PREVIOUS KNOWLEDGE OF STEERING VIBRATION ISSUES WITH ANY OUTBACKS. THE SPIN BALANCE ADDED A MULTITUDE OF STICK-ON WEIGHTS TO ALL FOUR WHEELS (SOME EXCEED 9 IN. IN LENGTH). THE INVOICE SAID THAT A FOLLOW-UP TEST DRIVE BY A TECHNICIAN PRODUCED NORMAL STEERING AS DESIGNED. A TEST DRIVE HOME FROM THE DEALERSHIP ON THE HIGHWAY AGAIN PRODUCED THE SAME HIGH FREQUENCY VIBRATION. I INFORMED THE SERVICE DEPT. IMMEDIATELY AND THE VEHICLE WAS AGAIN LEFT THERE THIS MORNING. I PRODUCED SEVERAL PAGES OF COMPLAINTS FOUND ON THE INTERNET IDENTIFYING THIS ISSUE. THEY MADE COPIES OF THEM AND TOLD ME THAT THEY WERE GOING TO CONTACT SOA

Air Bags › Frontal
Filed May 14, 2010CA

RE: SUBARU OUTBACK 2010. PASSENGER FRONT AIRBAG. MY WIFE IS 5'5' AND 108LB. THE PASSENGER FRONT AIRBAG IS "DEACTIVATED" OR "ACTIVATED" BASED ON THE WEIGHT OF THE FRONT PASSENGER. WHEN MY WIFE IS IN THE PASSENGER SEAT, APPROXIMATELY 75% OF THE TIME, THE DASH INDICATES THE PASSENGER AIRBAG IS OFF, AND THIS IS IRREGARDLESS OF HER SITTING POSITION. I CALLED SUBARU DEALERSHIP AND THEY SAID IT WAS WORKING PROPERLY AND NOTHING COULD BE DONE. THEN I CALLED SUBARU AMERICA AND THE REPRESENTATIVE SAID THAT IS LIKELY WORKING PROPERLY AND SHE IS NEAR THE CUT-OFF IN WEIGHT TO SET OFF THE AIRBAG. THE RECOMMEND I BRING IT TO THE SUBARU DEALERSHIP TO INSPECT THAT IT IS INFACT WORKING PROPERLY. MY UNDERSTANDING IS THAT THE AIRBAG SHOULD BE DEPLOYED FOR ANY PERSON OVER 100LB AND 5'0'. SUBARU WOULD NOT RELEASE THE INFORMATION TO WHAT THEY SET THE AIRBAG WEIGHT LIMIT FOR ACTIVATION. THEY SAID THAT IF THE INSPECTION SHOWS THE SYSTEM IS WORKING PROPERLY THAT NOTHING FURTHER CAN BE DONE. 1) WHAT IS THE WEIGHT LIMIT RECOMMENDED FOR PASSENGER AIRBAG DEPLOYMENT? 2) IS SUBARU COMPLAINT WITH THIS SAFETY STANDARD? *TR

Structure
Filed May 6, 2010MA

I PURCHASED A 2010 SUBARU OUTBACK FROM IRA SUBARU IN DANVERS, MA IN JANUARY, 2010. SEVERAL WEEKS AGO, I DISCOVERED THE FRAME AROUND THE ENGINE WAS RUSTED. THIS CAR IS BRAND NEW. I RECENTLY BROUGHT THIS TO THE ATTENTION OF IRA SUBARU. THEY SAID IT'S FINE, AND IT JUST NEEDS TO BE TREATED WITH A SPECIAL SPRAY, AND THAT'S ALL THEY DID. IS THIS SAFE? WHY WAS MY 2010 SUBARU ALREADY RUSTING? THE CARS THAT WCVB TV IN BOSTON HIGHLIGHTED LAST NIGHT ALL SEEMED TO BE JAPANESE. PLEASE ADVISE. MY CAR HAS JUST 3,800 MILES ON IT. THANK YOU. *TR

Air Bags › Frontal
Filed Apr 29, 20101,000 milesMT

MY WIFE AND I OWN A 2010 SUBARU OUTBACK. THE PASSENGER SIDE AIR BAG DOES NOT FUNCTION PROPERLY OR HAS A FAULTY DESIGN. THE WEIGHT SENSOR IS SUPPOSED TO TURN ON THE AIR BAG WHEN ANYONE OVER 100 POUNDS SITS IN THE SEAT. MY WIFE WEIGHS 130 POUNDS. THE AIR BAG DOES NOT BECOME ACTIVE MORE THAN 50% OF THE TIME WHEN SHE IS SITTING IN THE SEAT. SUBARU TELLS US THAT THE SENSOR IS FUNCTIONING PROPERLY AND IS CALIBRATED CORRECTLY, YET MY WIFE CONTINUES TO BE UNPROTECTED MORE THAN HALF OF THE TIME. THEY OFFER NO RESOLUTION TO THE PROBLEM OTHER THAN RECOMMENDING THAT SHE SIT UPRIGHT IN THE SEAT. THE 2010 OUTBACK IS ALL NEW THIS YEAR AND I BELIEVE THAT THIS AIR BAG DESIGN IS A FLAW WITH CATASTROPHIC POTENTIAL. THIS IS A HUGE SAFETY RISK FOR PEOPLE IN OR NEAR THIS WEIGHT RANGE. THE AIR BAG IS SUPPOSED TO COME ON FOR ANYONE OVER 100 POUNDS, BUT IN REALITY ISN'T RELIABLY ENGAGING UNLESS YOU ARE ABOUT 150 POUNDS OR MORE. OUR LOCAL DEALER HAS ADMITTED TO SEVERAL COMPLAINTS FOR THE SAME ISSUE. THE INTERNET ALSO REVEALS OTHERS HAVING THE SAME PROBLEM. SUBARU NEEDS TO INVESTIGATE THE PROBLEM AND PROBABLY INITIATE A RECALL IN ORDER TO REPLACE THE SENSOR THRESHOLD WITH A LOWER WEIGHT LIMIT SO AVERAGE SIZE PEOPLE WILL BE PROTECTED. THIS TOP SAFETY PICK VEHICLE HAS A MAJOR SAFETY ISSUE. *TR

Steering
Filed Apr 27, 201090 milesME

I PURCHASED A SUBARU OUTBACK 2.5I PREMIUM (MANUAL TRANSMISSION) ON 03/15/2010 AND NOTICED MODERATE TO SEVERE STEERING WHEEL AND FRONT DRIVER'S SIDE WHEEL VIBRATION ABOVE 40MPH ON THE SECOND DAY. I SUBSEQUENTLY CHECKED TIRE PRESSURE ON ALL FOUR TIRES, GAVE THE CAR SOME TIME TO "BREAK IN", AND TESTED VARIOUS ROAD CONDITIONS AND SPEEDS TO DETERMINE IF THE PROBLEM IS MORE PRONOUNCED UNDER CERTAIN CONDITIONS. THE VIBRATION CAN BE FELT AT SPEEDS ABOVE 50MPH ON THE FRONT DRIVER AND PASSENGER SIDE FLOORS, SEATS, AND IN THE STEERING WHEEL, WITH THE INTENSITY INCREASING WITH SPEED, REGARDLESS OF ROAD SMOOTHNESS. AFTER THE CAR DIDN'T SELF-CORRECT, I SCHEDULED AN APPOINTMENT AT THE DEALERSHIP FOR 04/26/2010 TO DO AN INITIAL/ROUTINE CHECK OF THE CAR. THEY REBALANCED ALL FOUR TIRES AND SAID THAT SHOULD FIX IT, BUT ASKED THAT I ADVISE ANY FUTURE ISSUES. THE VIBRATION REMAINS, BUT AT SPEEDS ABOVE 60MPH (A MERE 10MPH INCREASE) FROM BOTH THE STEERING WHEEL AND TIRES, AND - AS BEFORE - IS INCREASINGLY NOTICEABLE AT HIGHER SPEEDS AND DURING RAIN/WET WEATHER. I CALLED THE DEALER AND HAVE SCHEDULED ANOTHER APPOINTMENT TO ADDRESS THIS VIBRATION ISSUE. I WILL POST A FOLLOW-UP ONCE THIS SERVICE IS COMPLETE. *TR

Steering
Filed Apr 20, 20101,700 miles00

STARTING FROM 1,700 MILES, THIS CAR STARTED DEVELOPING THE VIBRATION ON THE STEERING WHEEL. THIS VIBRATION/SHIMMY IS MORE PRONOUNCED ON HIGHWAY (>70MPH) BUT NOTICEABLE IN OTHER SPEEDS. I HAVE OWNED A COUPLE OF VEHICLES AND THIS KIND OF SHIMMY/VIBRATION HAS NEVER HAPPENED ON ANY CARS THAT I OWNED/DROVE. I AM 100% SURE IT IS NOT NORMAL ROAD FEEL AND IT DIDN'T HAPPEN DURING THE FIRST 1,700 MILES. ALSO, THE CAR DOESN'T TRACK STRAIGHT AND DRIFTS ON HIGHWAY. TWO ALIGNMENTS, TIRE BALANCING AND ROTATION HAVE BEEN DONE BUT THE VIBRATION AND DRIFTING PERSIST. I DEFINITELY CONSIDER THE STEERING WHEEL VIBRATION AND DRIFTING A SAFETY ISSUE SINCE IT TOTALLY ISOLATED THE ROAD FEEL ON HIGHWAY. ALSO, I JUST CAN'T SEEM TO HAVE A CONFIDENT CONTROL ON THE CAR DURING HIGHWAY DRIVING. RECENTLY I CAME ACROSS THE FOLLOWING FORUM FOR SUBARU OUTBACK OWNERS AND FOUND THIS IS A WIDESPREAD ISSUE FOR QUITE A FEW 2010 OUTBACKS. PLEASE REFER TO THE FOLLOWING THREAD. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=20843&PERPAGE=20&PAGENUMBER=1. *TR

Steering
Filed Apr 11, 20103 milesCT

PURCHASED BRAND-NEW SUBARU OUTBACK-3.6 LIMITED IN LATE MARCH 2010. AT TIME OF DELIVERY (PRIOR TO SIGNING PAPERS), I NOTIFIED THE DEALER OF STEERING VIBRATION. THE DEALER ASSURED ME THAT THIS WAS DUE TO THE NEED FOR THE TIRES TO BREAK-IN AND TO CALL SERVICE IF IT CONTINUED. THE VEHICLE ONLY HAD 3 MILES ON DELIVERY. THE STEERING VIBRATION CONTINUED AND I RETURNED TO SERVICE FOR A "POTENTIAL SOLUTION" TO THE PROBLEM. UNFORTUNATELY, THIS DID NOT RESOLVE THE PROBLEM AND I WAS NOTIFIED BY THE SERVICE MANAGER AND SOA THAT IT MAY TAKE SEVERAL ATTEMPTS TO RESOLVE SINCE THEY DO NOT KNOW HOW TO FIX THE PROBLEM. THE VIBRATION CAN ACTUALLY BE FELT IN THE FLOOR AS A DRIVER OR PASSENGER. THE INTENSITY OF THE VIBRATION INCREASES IF YOU DRIVE OVER BUMPY ROADS. (ALMOST AS IF SOMETHING WAS LOOSE IN THE FRONT END) THE FREQUENCY OF THE VIBRATION INCREASES AT DIFFERENT SPEEDS AND IS NOT PREDICTABLE. WHAT CONCERNS ME MORE THAN THE VIBRATION IS THE OCCASIONAL PULL TO THE RIGHT. ALMOST FEELS LIKE I HIT A PATCH OF ICE AND NEED TO HOLD TIGHT TO THE STEERING TO AVOID AN ACCIDENT. WITH CONCERN FOR SAFETY, I NOW DRIVE WITH 2 HAND ON THE WHEEL AT ALL TIMES IN FEAR OF THE POTENTIAL FOR AN ACCIDENT. AT PRESENT, I AM AWAITING NOTICE FROM THE DEALER ON A "PART" TO ARRIVE FOR THE SECOND ROUND OF ATTEMPTS TO RESOLVE THE PROBLEM. *TR

Air Bags › Frontal
Filed Apr 3, 201040 milesCA

NO INJURIES OR ACCIDENTS BUT THE PASSENGER AIRBAG DOES NOT STAY ACTIVATED CONSISTENTLY IN MY 2010 SUBARU OUTBACK WHEN A FEMALE ADULXT PASSENGER WEIGHING APPROX 125 LBS SITS IN IT. I WAS TOLD BY SUBARU MECHANIC THAT THERE HAVE BEEN PROBLEMS WITH THIS SENSOR BUT THERE ARE NO RESET SPECS OR RECALL FOR THE SEAT FROM CORPORATE YET.

Steering
Filed Apr 2, 20102,400 milesNY

STEERING SHAKE & SHIMMY

Steering
Filed Apr 2, 20101,200 milesVA

STEERING WHEEL HAS CONSIDERABLE VIBRATION AT HIGHWAY SPEEDS OVER 60MPH. DURING PROLONGED DRIVING MY HANDS BECOME STRESSED DUE TO THE VIBRATION AND IT INHIBITS THE ABILITY TO DRIVE THE CAR SAFELY. THE CAR HAS ONLY 1200 MILES ON IT. SUBMITTED COMPLAINT TO SUBARU AND BBB.

Steering
Filed Apr 1, 2010200 milesAZ

STEERING WHEEL SHAKE THAT HAS NOT BEEN REPAIRABLE. THE SLIGHT VIBRATION CAN ALSO BE FELT IN THE CAR.

Power Train
Filed Mar 16, 2010800 milesNY

MY WIFE AND I HAVE BEEN LOYAL SUBARU OWNERS FOR OVER TEN YEARS, BUT WE HAVE ENCOUNTERED TWO TROUBLING PROBLEMS WITHIN THE SAME YEAR. THE FIRST PROBLEM WAS EVENTUALLY TAKEN CARE OF BY SUBARU OF AMERICA AFTER SEVERAL MONTHS OF GOING TO DIFFERENT DEALERS TO RESOLVE THE PROBLEM. WE HAD A BAD TRANSMISSION WHICH FINALLY WAS RECOGNIZED AS THE PROBLEM AND IT NEEDED REPLACING BUT SUBARU OF AMERICA DECIDED IT WOULD BUY BACK THE 2009 SUBARU FORRESTER WHICH HAD THIS PROBLEM FROM THE DAY MY WIFE PURCHASED IT. WE WERE TOLD WE HAD TO BUY ANOTHER SUBARU BUT THIS WE THOUGHT WAS NO PROBLEM. MY WIFE CHOSE A 2010 OUTBACK AND WITHIN A COUPLE OF WEEKS THE NIGHTMARE STARTED ALL OVER AGAIN. WE THOUGHT HOW COULD THIS HAPPEN'WHAT ARE THE ODDS OF TWO CARS FROM SUBARU HAVING TRANSMISSION ISSUES. THE FIRST TIME WAS ONE THING BUT A SECOND TIME? THE TRANSMISSION IS ELECTRONIC BUT IT DOES NOT PERFORM PROPERLY. WE HAVE TAKEN IT TO THE DEALERSHIP A NUMBER OF TIMES HAVE BEEN TOLD IT IS OPERATING NORMALLY. WE KNOW THE TRANSMISSION IS NOT SUPPOSED TO SLAM INTO FIRST GEAR WHEN THE CAR COMES TO A STOP AFTER BEING ON THE HIGHWAY. THE PROBLEM IS WAY PAST ANNOYING AND WE NEED TO GET TO THE BOTTOM OF THIS. MY WIFE AND I HAVE BEEN MORE THAN PATIENT BUT ENOUGH IS ENOUGH. WE HAVE TEST DRIVEN OTHER MODELS OF THIS MAKE AND DO NOT EXPERIENCE THE TRANSMISSION ISSUE. MY WIFE DRIVES THE CAR MORE THAN ME SEEING AS IT IS HER CAR BUT SHE IS AT WITS END. WE ARE WAY PAST BEING PISSED OFF OR EXTREMELY ANGRY AND WANT SOMEONE FROM SUB

Steering
Filed Mar 15, 201010 milesVT

I PURCHASED SUBARU OUTBACK 2.5I PREMIUM ON 09/23/2009 AND NOTICED A STEERING WHEEL VIBRATION ABOVE 50 MPH SPEED 1ST DAY. CALLED DEALER AND SCHEDULED APPOINTMENT FOR 09/25/2009. THEY REBALANCED TIRES, AND IT DID NOT HAVE A VIBRATION UNDER 80MPH. ABOUT MONTH LATTER, I NOTICED VIBRATION AROUND 70 MPH, AND I CALLED A DEALER, SERVICE MANAGER TOLD ME THEY CAN NOT ROAD TEST VEHICLE ABOVE LEGAL SPEED LIMIT. AFTER I INSTALLED WINTER TIRES, PROBLEM WAS GONE FOR ABOUT A MONTH (UNDER 80MPH), THEN IT STARTED COMING BACK. I JUST SCHEDULED APPOINTMENT WITH DEALER (BURLINGTON SUBARU, VT) FOR 03/25/2010, AS VIBRATION IS NOTICEABLE AT SPEED ABOVE 50 MPH. THIS SHOULD BE A RECALL BASED ON NUMBER OF COMPLAINTS. *TR

Steering
Filed Mar 12, 2010250 milesPA

BRAND NEW 2010 SUBARU OUTBACK HAS A SHIMMY PROBLEM . THE STEERING WHEEL SHIMMIES AND WHEN MAKING A WIDE TURN, OFTEN THE STEERING FEELS LIKE YOU HIT AN ICE PATCH, EVEN THO THE ROAD IS DRY. SUBARU IS AND WAS AWARE OF THESE PROBLEMS BEFORE PRODUCTION, AND SOLD THEM ANYWAY. *TR

Steering
Filed Mar 11, 2010250 milesFL

2010 SUBARU OUTBACK. THIS VEHICLE HAS A STEERING WHEEL SHAKE SINCE 250 MILES ON THE ODOMETER. MOST EVIDENT ABOVE 60 MPH BUT PRESENT BELOW. DESPITE MULTIPLE TIRE BALANCES, ROAD FORCE BALANCES, THE PROBLEM PERSISTS. IT CAUSES ME FATIGUE DRIVING ON THE HIGHWAY. THE TIRES ARE NOT DEFECTIVE. APPARENTLY THIS PROBLEM HAS OCCURRED TO 30% OF THE OWNERS OF THIS YEAR/MODEL VEHICLE BASED ON SURVEY DONE BY THE FORUM OF SUBARU OWNERS. *TR

Steering
Filed Mar 4, 201020 milesMA

MY 2010 SUBARU OUTBACK 2.5I LIMITED DEVELOPS UNSAFE STEERING AND HANDLING AT HIGHWAY SPEEDS. THE STEERING WHEEL SHAKES AND VIBRATES AND ALL STEERING FEEL IS LOST. WHEN THIS OCCURS, THIS CAR WANDERS AND, WITH THE ABSENCE OF STEERING FEEL AND THE SHAKING OF THE STEERING WHEEL, IT IS VERY DIFFICULT TO KEEP THE CAR'S DIRECTION STABLE. THIS IS A DEFINITE HAZARD IN HIGH SPEED DRIVING. AT LOWER SPEEDS THE STEERING AND HANDLING ARE FINE. REPEATED REBALANCING OF THE WHEELS HAS NOT FIXED THE PROBLEM. SWITCHING TO WINTER TIRES DID NOT FIX THE PROBLEM. THE PROBLEM SEEMS TO VARY TO SOME EXTENT WITH SMALL CHANGES IN TIRE INFLATION ABOVE OR BELOW THE MANUFACTURER'S RECOMMENDATION, BUT IT CANNOT BE CURED BY PLAYING WITH TIRE PRESSURE. MY CAR WAS PURCHASED IN JULY 2009 AND THE STEERING AND HIGHWAY WANDERING PROBLEM HAS BEEN PRESENT SINCE THE BEGINNING. *TR

Steering
Filed Mar 4, 2010500 milesVA

STEERING WHEEL VIBRATION/GRABBING AT SPEEDS STARTING AT 50MPH AND ABOVE. VIBRATION/GRABBING AND RELEASING IN TURNS FROM A STOPPED STARTING POSITION TO SUDDEN RELEASING. AT SPEEDS OF 50 MPH AND ABOVE CAR CAN AND WILL SUDDENLY DEVIATE LEFT OR RIGHT WITHOUT ANY STEERING INPUT TO 10-15* DEVIATION. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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