Page 5 of 8 · complaints 201–250 of 360

2010 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Structure › Body
Filed May 5, 201680,000 milesNJ

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE REAR SECTION OF FRONT SUB-FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Exterior Lighting
Filed Apr 12, 2016120,000 milesKS

MY LOW BEAM HEADLIGHTS LAST 3-6 MONTHS. I'VE REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE FIVE TIMES IN THREE YEARS.

Exterior Lighting
Filed Mar 18, 2016CA

REPLACEMENT OF HEADLIGHT BULB REQUIRES REMOVAL OF WHEEL AND PARTIAL REMOVAL OF WHEEL WELL. THIS IS A MAJOR SAFETY DESIGN FLAW. HEADLIGHTS ARE OBVIOUSLY A KEY SAFETY FEATURE AND REPLACEMENT OF THE BULBS SHOULD NOT REQUIRE SERVICE AT AN AUTO REPAIR FACILITY. ONE BURNED OUT BULB RENDERS THE CAR UNUSABLE FOR NIGHT AND FOUL WEATHER DRIVING. THIS DESIGN FLAW NEEDS TO BE CORRECTED AND OWNERS SHOULD BE REIMBURSED FOR LABOR CHARGES INCURRED FOR REPLACEMENT OF BULBS.

Engine
Filed Jan 12, 201672,000 milesNY

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE'S TEMPERATURE GAUGE WAS ABNORMALLY HIGH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TEMPERATURE GAUGE NEEDED TO BE REPLACED AND MORE COOLANT NEEDED TO BE ADDED. THE VEHICLE WAS REPAIRED HOWEVER THE VEHICLE OVERHEATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE BOTH HEAD GASKETS HAD BLOWN, THE RADIATOR WAS CRACKED, AND THE WATER PUMP HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Exterior Lighting
Filed Jan 2, 201636,000 milesCA

REPLACEMENT OF HEADLIGHT BULBS REQUIRES REMOVAL OF FRONT WHEELS, WHEEL WELLS, AND BUMPERS. HEADLIGHTS ARE A KEY SAFETY FEATURE ON A VEHICLE. THEY SHOULD BE EASILY ACCESSIBLE FOR MAINTENANCE AND REPLACEMENT AT ANY TIME. AS DESIGNED, IF HEADLIGHTS FAIL WHILE TRAVELING AT NIGHT IT IS ESSENTIALLY IMPOSSIBLE FOR THE DRIVER TO REPLACE THEM TO SAFELY CONTINUE THE VOYAGE. THIS SHOULD BE A SAFETY RECALL AND DEALERS SHOULD REPLACE BULBS AT NO COST FOR SERVICE (PARTS ONLY).

Exterior Lighting
Filed Oct 29, 2015100,000 milesOH

REPLACING LOW BEAM HEADLAMP BULBS EVERY 15K MILES OR LESS ON THIS VEHICLE. 4TH BULB IN 3 YRS JUST BURNED OUT ON 10/28/15. OCCURS AT RANDOM TIMES - NO PATTERN. DISCONTINUED USING THE HEADLAMP AUTO ON/OFF FEATURE AND STILL NO IMPROVEMENT IN SITUATION. BECOMING A SAFETY ISSUE DUE TO PERIODS OF HAVING TO DRIVE WITH ONE HEADLIGHT. IMPOSSIBLE FOR TYPICAL OWNER TO REPLACE LOW BEAM BULBS ON THEIR OWN DUE TO DIFFICULTY OF ACCESSING HEADLIGHT ASSEMBLY.

Engine
Filed Oct 28, 201585,725 milesCA

THE HEAD GASKETS NEED TO BE REPLACED AT 85,000. THE CAR WAS BEING DRIVEN AND THE OVERHEAT LIGHT WENT ON. I PULLED OVER AND TURNED OFF THE ENGINE. TOOK THE CAR INTO SERVICE AND WAS TOLD THAT THE HEAD GASKETS NEED TO BE REPLACED, SHORT BLOCK REPLACED AND OTHER RELATED ENGINE PARTS. A HEAD GASKET ISSUE SHOULD NOT BE HAPPENING AT 85K MILES ON ANY CAR, BUT ESPECIALLY A SUBARU WHOSE REPRESENTATION IS ABOUT DEPENDABILITY AND RUGGEDNESS.

Engine
Filed Oct 24, 2015100,000 milesTN

CVT TRANSMISSION. THE VEHICLE PREDICTABLY STALLS WHILE IN MOTION APPROACHING A STOP ON CITY STREETS OR ON THE HIGHWAY. ELECTRIC SYSTEM REMAINS OPERATIONAL DURING AND AFTER STALLING INDICATING THAT THE ISSUE IS UNRELATED TO ELECTRICAL SYSTEM. MECHANIC BELIEVES ISSUE TO BE NOW-KNOWN AND WIDESPREAD FAULTY TORQUE CONVERTER. VEHICLE STALLING IN TRAFFIC HAS BECOME VERY DANGEROUS AND HAS NEARLY CAUSED SEVERAL ACCIDENTS.

Power Train
Filed Sep 24, 201593,000 milesCA

BOTH RIGHT AND LEFT CYLINDER HEAD GASKETS DEFECTIVE (BLOWN). RIGHT HAND CYLINDER HEAD CRACKED.

Power Train
Filed Sep 21, 201590,000 milesCT

CAR STALLS FROM RAPID BRAKING. DEALER REPORTS THE TORQUE CONVERTER IS DEFECTIVE.

Exterior Lighting
Filed Aug 17, 2015PA

THE HEADLIGHTS, PARKING LIGHTS AND TAIL LIGHTS ARE CONSTANTLY GOING OUT ON THIS VEHICLE. THIS BEGAN SHORTLY AFTER I PURCHASED IT IN APRIL 2011 AS A BRAND NEW VEHICLE. SOME LIGHTS HAVE BEEN REPLACED FOUR OR MORE TIMES. SOME HAVE GONE OUT AGAIN A WEEK AFTER THEY ARE REPLACED.

Electrical System
Filed Jun 15, 20153,000 milesCT

CENTER CONSOLE COMPLETELY SHUTS DOWN. ONGOING- STILL AS OF 6/15/15 REPEATED SERVICING AND CONTACTS WITH DEALER AND SUBARU NATIONAL HAVE FAILED TO RESOLVE PROBLEM CONCERNED WHETHER OTHER PROBLEMS WILL OCCUR

Exterior Lighting
Filed Apr 20, 20151,000 milesNY

I HAVE 2 CARS, A 2002 CHEV. IMPALA AND A 2010 SUBARU OUTBACK. BOTH CARS HAVE AN AUTOMATIC ON HEADLIGHT FEATURE. THE HEADLIGHT SWITCH ON THE IMPALA IS ON THE DASHBOARD AND I HAVE NEVER TOUCHED IT IN THE 13 YEARS I HAVE THE CAR. IT WORKS PERFECTLY, WHEN THE LIGHT LEVEL IS LOW THE HEADLIGHTS COME ON. THE OUTBACK HAS THE HEADLIGHT SWITCH ON THE END OF THE TURN INDICATOR STALK. THE SWITCH HAS A NUMBER OF POSITIONS, THE FIRST 3 BEING HEADLIGHT AUTOMATIC ON, HEADLIGHT MANUAL ON AND PARKING LIGHTS ON. WHEN THE HEADLIGHTS ARE ON, EITHER ON THE AUTOMATIC ON OR HEADLIGHTS MANUAL ON POSITIONS AS WELL AS THE PARKING LIGHTS ON POSITION THERE IS AN INDICATOR LIGHT ON THE DASHBOARD AS WELL AS THE DASHBOARD LIGHTS ARE ON. WITH THE INDICATOR LIGHT ON THE DASHBOARD AND THE DASHBOARD LIGHTS ON YOU CANNOT TELL WHICH OF THE 3 POSITIONS THE SWITCH IS AT, ALL INDICATORS ARE THE SAME. MANY TIMES, INADVERTENTLY BECAUSE OF USING THE TURN SIGNAL STALK, THE HEADLIGHT SWITCH TURNS TO THE PARKING LIGHT POSITION AND I FIND MYSELF DRIVING WITH THE PARKING LIGHTS ON RATHER THAN THE HEADLIGHTS, A DANGEROUS SITUATION. THERE IS NO INDICATION ON THE DASHBOARD OF THIS DANGEROUS CONDITION. THE LIGHT INDICATOR BULB IS ON AND THE DASHBOARD LIGHTS ARE ON BUT THE HEADLIGHTS ARE OFF. AGAIN A DANGEROUS CONDITION. THE LIGHT SWITCH SHOULD BE RELOCATED FROM THE TURN SIGNAL STALK TO THE DASHBOARD OR THE LIGHT INDICATOR ON THE DASHBOARD SHOULD BE OFF WHEN IN THE PARKING LIGHT POSITION. *TR

Structure › Body › Door
Filed Apr 17, 201532,000 milesCO

TRIED TO OPEN DRIVER'S SIDE DOOR TO EXIT CAR AFTER PARKING. HANDLE MADE A SOMEWHAT DIFFERENT SOUND THAN USUAL, AND FAILED TO OPEN LATCH. LOCKING/UNLOCKING AND MULTIPLE ATTEMPTS TO OPERATE INSIDE DOOR HANDLE WERE UNSUCCESSFUL IN OPENING THE DOOR. WITH DIFFICULTY, I WAS ABLE TO MOVE INTO PASSENGER SIDE OF FRONT SEAT BY CLIMBING OVER THE CONSOLE AND WAS ABLE TO EXIT THE CARE. WHILE THIS WAS NOT AN EMERGENCY, HAD IT OCCURRED DURING AN EMERGENCY, THE DRIVER LIKELY WOULD HAVE BEEN TRAPPED FOR SEVERAL MINUTES. I TOOK IT IN FOR A REPAIR TODAY, AND SUBARU DEALER CAN'T GET THE PART (CABLE RUNNING BETWEEN INSIDE DOOR HANDLE AND LATCH) FOR 3-4 DAYS. TOLD IT WAS NOT COVERED BY WARRANTY. WONDERED IF IT MIGHT BE RELATED TO THE 2010 TRIBECA DOOR LATCH PROBLEM WHICH PROMPTED A RECALL. *TR

Electrical System
Filed Apr 6, 2015108,108 milesOH

I RECENTLY PURCHASED THIS CAR USED AND NOTICED THE STEERING WHEEL RADIO CONTROLS DID NOT WORK. AFTER DOING SOME RESEARCH I DISCOVERED THERE WAS ALREADY A RECALL ON THIS CAR AND THIS CAR HAS ALREADY HAD THE RECALL WORK PERFORMED ON IT IN DECEMBER OF 2010. THE AFFECTED PART IS THE STEERING WHEEL ROLL CONNECTOR. THIS PART ALSO ALLOWS FOR THE CONTACT OF OTHER ELECTRICAL SIGNALS FROM THE AIRBAG, CRUISE CONTROL AND PADDLE SHIFTERS TO THE CAR'S COMPUTER. I CALLED SUBARU AND THEY SAID THE RECALL WORK WAS DONE. I PURCHASED THE PART FROM THE SUBARU DEALER AND INSTALLED IT PER THE SERVICE MANUAL INSTRUCTIONS. UPON INSTALLATION OF THE ROLL CONNECTOR AND COMPLETION OF THE TOTAL REPAIR THE STEERING WHEEL RADIO CONTROLS FUNCTIONED AS THEY WERE INTENDED. I THINK THIS IS A CONCERN BECAUSE SUBARU HAS REPLACED A KNOWN DEFECTIVE PART WITH ONE THAT AFTER A LITTLE OVER 4.5 YEARS HAS FAILED AGAIN. ACCORDING TO THE INFORMATION ON THE INITIAL RECALL THE STEERING WHEEL RADIO CONTROLS WERE ONLY THE FIRST SYMPTOM OF THE EVENTUAL TOTAL FAILURE OF ALL THE CONNECTIONS OF THE STEERING WHEEL ROLL CONNECTOR. WHICH COULD ALSO LEAD TO THE AIRBAG NOT PERFORMING AS IT SHOULD DURING A CRASH. *TR

Exterior Lighting
Filed Mar 31, 201570,000 milesWI

PROBLEM STARTED IN ABOUT JULY, 2014 WHEN MY FRONT DRIVERS SIDE LOW BEAM HEADLIGHT WENT OUT. I PURCHASED TWO NEW BULBS AND CHANGED THEM (AND THIS IS NO EASY PROCESS WITH THIS VEHICLE). I WORE LATEX GLOVES SO AS NOT TO DAMAGE THE NEW BULBS. APPROXIMATELY A WEEK AFTER INSTALLING THE NEW BULBS, MY DRIVERS SIDE HEADLIGHT WENT OUT AGAIN, BUT WOULD COME ON AND GO OUT SPORADICALLY. IT SEEMED TO COME AND GO WITH DAMP WEATHER OR WHEN I HIT BUMPS WHILE DRIVING, SO I QUESTIONED THE SEAL OF THE FIXTURE COVER AND/OR THE WIRING CONNECTION, SO I WENT THROUGH THE PROCESS AGAIN AND CHECKED THE SEATING OF THE BULB, WIRING CONNECTION, AND SEAL OF THE HOUSING, AND ALL WERE FINE. THE PROBLEM WAS SOLVED FOR A SHORT TIME, BUT THEN STARTED HAPPENING AGAIN. AFTER A COUPLE OF WEEKS OF ON/OFF OPERATION, IT WENT OUT FOR GOOD. I PULLED THE BULB AND CHECKED THE FILAMENT, AND IT WAS FINE, BUT I PUT THE OLD PASSENGER BULB (ORIGINAL TO THE VEHICLE) IN. IT WORKED AND DID NOT FLICKER FOR SEVERAL MONTHS, BUT EVENTUALLY STARTED TO SHOW THE SAME SIGNS AS THE NEWER BULBS I PUT IN. THEN IT STOPPED WORKING ALTOGETHER. THE BULBS HAVE BEEN REPLACED TWO MORE TIMES BETWEEN THEN AND NOW, BUT I AM HAVING THE SAME TROUBLE AGAIN, STILL WITH THE DRIVERS SIDE. THIS MANY TIMES IS NOT A COINCIDENCE. I FEEL THIS IS A DEFECT WITH THE WIRING OR WITH THE ACTUAL HEADLIGHT UNIT ITSELF. OF COURSE, THE VEHICLE IS OUT OF WARRANTY, AND I DREAD TAKING IT TO THE DEALER TO HEAR IT WILL BE AN EXPENSIVE FIX. WITH SO MANY DOCUMENTED OCCURRENCES

Air Bags
Filed Mar 20, 201530 milesNJ

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT FAILED TO TURN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30. UPDATED 5/5/15*CN THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON SPORADICALLY OR FAIL COMPLETELY WHEN SHE IS SITTING IN THE PASSENGER SEAT, DUE TO HER HEIGHT AND WEIGHT. THE DEALER NOTED IT WAS AN ISSUE, BUT NOTHING COULD BE DONE. UPDATED 05/12/15*JB

Air Bags
Filed Jan 27, 2015VA

PASSENGER AIR BAG SENSOR SYSTEM IS FLAWED. THE AIR BAG REMAINS "OFF" WHEN I AM IN THE PASSENGER SEAT. IT WILL ONLY SHOW "ON" WHEN ADDITIONAL PRESSURE IS APPLIED TO THE SEAT, WHICH IS UNNATURAL TO HOW A PASSENGER WILL SIT IN THE VEHICLE AND DOES NOT OFFER PROTECTION IN AN ACCIDENT. THE SEAT BACK AND SEAT ARE POSITIONED AS RECOMMENDED IN THE OWNER'S MANUAL. THERE IS NOTHING UNDER THE SEAT. LOCAL DEALERSHIP LOOKED AT THE CODES, RESET THEM TO ZEROS, AND STATED THEY DID NOT FIND ERRORS. A FIELD SERVICE ENGINEER PROVIDED FURTHER INVESTIGATION IN NOV 2014 AND RECOMMENDED A SEAT REPLACEMENT IF THE PROBLEM PERSISTED. AFTER I FOLLOWED UP A FEW WEEKS LATER TO REPORT THE PROBLEM WAS STILL THERE AND TO REQUEST A SEAT REPLACEMENT, THE ENGINEER ADVISED THAT A SEAT REPLACEMENT WOULD IN FACT NOT LIKELY MAKE A DIFFERENCE, AND THAT THE SYSTEM WAS OPERATING AS DESIGNED. NO REPLACEMENT OF THE SEAT HAS OCCURRED, AND THE PROBLEM PERSISTS--I DO NOT HAVE AIRBAG PROTECTION AS A PASSENGER IN THIS VEHICLE. SUBARU AGREED THAT I SHOULD FEEL SAFE IN MY VEHICLE, AND OFFERED THE SUGGESTION THAT I TEST AND CONSIDER PURCHASING A NEWER SUBARU MODEL IF IT WORKS FOR ME. THIS IS NOT AN ACCEPTABLE SOLUTION. I AGREE WITH NHTSA COMPLAINT 10328146 AND WOULD LIKE TO SEE SUBARU PROPERLY INVESTIGATE THIS PROBLEM AND OFFER AN ACCEPTABLE SOLUTION--I.E., RETROACTIVELY FIX THE AIRBAG SENSOR TO WORK AT A LOWER WEIGHT THRESHOLD. *TR

Air Bags
Filed Oct 17, 201460,000 milesTX

THE PASSENGER AIRBAG IS DISABLED WHEN THERE IS A PASSENGER. ON A TRIP TO GA WITH MY WIFE, WHO WEIGHS 135 LBS, SITTING IN THE PASSENGER SEAT, THE AIR BAG LIGHT WILL INDICATE 'NOT ENABLED'. AT TIMES IT WILL DISPLAY ENABLED, THEN DISABLED ALL WHILE DRIVING. SHIFTING IN THE SEAT DOESN'T DO ANYTHING. IN SUMMARY SOMETIMES ITS ON, SOMETIMES NOT. WE TOOK THIS TO THE DEALER AND THEIR RESPONSE IS THEY WERE UNABLE TO DUPLICATE WITH A MECHANIC (PROBABLY A HEAVIER PERSON) IN THE PASSENGER SEAT. THEIR RECOMMENDATION IS TO ADD WEIGHTS(!!), REPLACE THE SEAT ($1400). THEIR RECOMMENDATIONS ARE UNACCEPTABLE. THEY DID TELL MY WIFE THERE MAY BE DUST OR THE CONTACTS MAY BE FAULTY. I DON'T KNOW WHY THEY COULDN'T CHECK FOR DUST OR REMOVE, CLEAN AND RE-CONNECT CONTACTS. NOTHING WAS MENTIONED ABOUT THE SWITCH. BIG SAFETY ISSUE NOT TO BE TAKEN LIGHTLY, ESPECIALLY BY THE DEALER. *TR

Electrical System
Filed Oct 17, 201427,290 milesCA

THE OUTSIDE BULBS CONSTANTLY BURN OUT, IT CAN BE A HEADLIGHT, (HIGH BEAM, LOW BEAM) LICENSE PLATE LIGHT, BRAKE LITE, RUNNING LIGHTS....THE INSIDE LIGHTS HAVE BEEN OK THIS BULB ISSUE STARTED AT 27,000 MILES AND HAS BEEN A CONSTANT PROBLEM SINCE. OUT OF 24 SERVICE ORDERS, NINE OF THOSE ORDERS HAVE NEEDED TO HAVE ONE OR MORE BULBS REPLACED. I LIVE IN THE FOOTHILLS OF CALAVERAS COUNTY, CALIFORNIA AND THE EXCUSE THE DEALERSHIP GIVES ME IS THAT WE HAVE ROUGH ROADS IN THESE HILLS. WELL, I SAY, WHAT A LINE OF POOP, I DRIVE A SUBARU, IT'S MADE FOR OUR AREA. EITHER I HAVE AN ELECTRICAL PROBLEM THAT OBVIOUSLY STARTED WHEN THE CAR WAS UNDER WARRANTY OR THAT THE BULBS THAT ARE BEING USED ARE TOTALLY OF BAD QUALITY. *TR

Electrical System
Filed Oct 8, 2014103,500 milesWI

HEADLIGHT WENT OUT AFTER REPLACEMENT A YEAR AND 3WKS AGO. THIS IS THE 3RD HEADLIGHT REPLACEMENT ON A 2010 VEHICLE SINCE PURCHASE 3YRS AGO AT 29,500MI AS A CERTIFIED USED SUBARU FROM THE DEALER. *TR

SeatsCrash1 injured
Filed Oct 8, 201416,000 milesTX

AT APPROXIMATELY 6:35 A.M. CST I STOPPED AT A RED LIGHT. I RECALL HEARING WHAT I THOUGHT WAS A WOMAN SCREAMING, IMMEDIATELY FOLLOWED BY THE SOUND OF TIRES SCREECHING AS WHEN BRAKES ARE QUICKLY APPLIED. I GLANCED INTO MY REARVIEW MIRROR AND DID NOT SEE ANY ONCOMING HEADLIGHTS. IT WAS THEN THAT MY CAR WAS HIT FROM BEHIND. I HAVE NO RECOLLECTION OF BEING THROWN BACKWARD FROM THE REAR IMPACT, OR BEING THROWN FORWARD FROM THE IMPACT OF HITTING THE CAR IN FRONT OF ME, OR STOPPING. I ALSO DO NOT RECALL THE DEPLOYMENT OF THE AIR BAG IN MY STEERING WHEEL. MY NEXT THOUGHT WAS REALIZING THAT I WAS IN A RECLINING POSITION AND SEEING THE BENT HOOD OF MY CAR WHILE LOOKING THROUGH THE RIGHT SIDE OF MY WINDSHIELD. I WAS IN A GREAT DEAL OF PAIN. MY LOWER BACK WAS BURNING AND I HAD GREAT PAIN IN MY LEFT RIBCAGE. I COULD ALSO TELL I HAD MY BREATH KNOCKED OUT OF ME. MY INJURIES INCLUDED THE FOLLOWING: 4 BROKEN RIBS ON THE LEFT SIDE (#6, 7, 8, AND 9) LOWER LUMBAR STRAIN BRUISES ACROSS MY ABDOMEN, RIGHT HIP, INSIDE OF LEFT CALF, INSIDE OF RIGHT CALF, OUTSIDE OF MY LEFT LEG SPRAIN OF RIGHT ANKLE GASH ON THE FRONT OF MY LEFT LEG I HAVE A PICTURE OF THE BROKEN SEAT IF DESIRED. I REALIZE THAT THE ACCIDENT OCCURRED SOME TIME AGO BUT I DO NOT RECALL IF I SENT THIS INFORMATION TO YOU OR NOT. *TR

Air Bags
Filed Oct 4, 201420,000 milesCA

THE FRONT PASSENGER AIR BAG DOES NOT INDICATE 'ON' PREDICTABLY WHEN I AM SEATED. I AM A 125LB WOMAN. THE AIRBAG SENSOR SOMETIMES COMES ON. OTHER TIMES IT REMAINS OFF. BEING AN ENGINEER, I SPEND TIME MOVING MY WEIGHT DISTRIBUTION, SEAT BACK POSITION, PICKING MY WEIGHT UP AND RESEATING MYSELF, AND OTHER FACTORS TRYING TO GET THE AIRBAG LIGHT TO TURN ON DURING LONG CAR TRIPS. SOMETIMES THIS WORKS, BUT IT IS UNPREDICTABLE. ON THE LAST CAR TRIP THE AIRBAG REMAINED OFF FOR OUR 4 HOUR DRIVE EVEN THOUGH I TRIED VARIOUS POSITIONS. IT SCARES ME TO THINK THAT THE AIRBAG IS PROBABLY NOT GOING TO WORK IF WE ARE EVER INVOLVED IN A CRASH. WE HAVE BROUGHT THE CAR INTO THE DEALER AND THEY SAY THE AIRBAG IS WORKING PROPERLY. *TR

EngineCrash
Filed Sep 18, 201466,800 milesNJ

AS I WAS PULLING INTO A PARKING SPACE WITH A FOOT TO GO, GOING LESS THAN 5 MPH, THE ENGINE SURGED AND THE CAR SUDDENLY LUNGED FORWARD, CLIMBED A 6 INCH CURB AND TRAVELED ABOUT 4 FEET AND HIT A WOODEN STAIRCASE OF A BUILDING. THE ENTIRE TIME MY FOOT WAS ON THE BRAKE. THIS ENTIRE EVENT TOOK LESS THAN A SECOND. *TR

Exterior Lighting
Filed Aug 29, 201450,000 milesNY

CONDENSATION CONTINUALLY GATHERS INSIDE ONE OF THE LIGHT FIXTURES. THE CAR HAS NOT BEEN IN AN ACCIDENT AND THE BULB AND FIXTURE ARE INSTALLED TO FACTORY SPECIFICATIONS-THE DEALER HAS CHECKED THIS. I BELIEVE THIS IS A SAFETY ISSUE-WITH THE AMOUNT OF CONDENSATION INSIDE THE LIGHT, THE ILLUMINATION OF ONE HEADLIGHT IS GREATLY DIMINISHED MAKING DRIVING AT NIGHT VERY DIFFICULT ESPECIALLY IN DIMLY LIT SITUATIONS. I ALSO DO NOT BELIEVE THAT THE COMBINATION OF ELECTRIC AND WATER INSIDE COMPONENTS IS "NORMAL" UNDER ANY CIRCUMSTANCES. I HAVE CONTACTED MY DEALER AND SUBARU-THE COPY OF THE SENT TEXT FOLLOWS-THEY DO NOT RESPOND. I BELIEVE THE MANUFACTURER OF THIS COMPONENT IS MAKING A FAULTY PRODUCT THAT DECREASES SAFETY. I JUST WANT THEM TO REPLACE THE COMPONENT AT NO COST TO ME SINCE I'VE DONE NOTHING WRONG. SENT TO SUBARU OF AMERICA- "THIS IS PERTAINING TO PROBLEMS WITH MY HEADLIGHTS ON MY 2010 OUTBACK. I'VE BEEN TOLD BY MY DEALER-GOLDSTEIN SUBARU-THAT "CONDENSATION IN THE HEADLIGHTS IS NORMAL IN THE NORTHEAST" THEY ALSO TOLD ME I "COULD DRILL A SMALL HOLE IN THE LIGHT TO LET MORE AIR IN". QUESTION-IF IT IS "NORMAL" WHY SHOULD I DRILL A HOLE-THE LIGHT DESIGN SHOULD ACCOUNT FOR PROPER VENTILATION OF THE FIXTURE-SECONDLY HOW COME NO OTHER CARS ON THE LOT HAVE THIS, IT ONLY HAPPENS IN ONE LIGHT AND THERE ARE NUMEROUS OTHER SIMILAR COMPLAINTS FROM OTHER SUBARU OWNERS ONLINE? THIS IS A SAFETY ISSUE-ELECTRICITY AND WATER DO NOT MIX-THIS "NORMAL" CONDENSATION GREATLY REDUCES THE ILLUMINATION

Visibility › Windshield Wiper/Washer › MotorFire
Filed Aug 28, 201460,000 milesCO

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR CAUGHT FIRE AFTER THE HEADLIGHTS WERE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Service Brakes, Hydraulic
Filed Aug 20, 2014NH

2010 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO EXCESSIVE BRAKE WEAR, AT LOW MILEAGE. *SMD THE CONSUMER TOOK THE VEHICLE TO THE DEALER, FOR A BRAKE INSPECTION, DUE TO AN EXCESSIVE NOISE COMING FROM THE REAR BRAKES. THE DEALER INFORMED THE CONSUMER THE BRAKE COMPONENTS HAD A CONSIDERABLE AMOUNT OF RUST AS WELL AS BEING WORN OUT. THE CONSUMER BELIEVED THE REAR BRAKE DESIGN WAS TOO SMALL FOR THE VEHICLE. HE SUSPECTED THE NEWER VERSIONS OF THE OUTBACK'S HAD A MORE HEAVY-DUTY REAR BRAKE DESIGN THAN HIS VEHICLE. THE MATERIALS USED IN THE ORIGINAL EQUIPMENT INSTALLATION WERE EITHER IMPROPERLY SELECTED, INSTALLED OR DEFECTIVE. *JB

Seat Belts
Filed Aug 11, 201481,798 milesIL

MY SONS (7YRS OLD) WAS SITTING ON PASSENGER SIDE REAR SEAT WITH BOOSTER SEAT AND SEAT BELT ON. WHEN WE GOT HOME, I SHUT OFF THE ENGINE AND HE UN-BUCKLE THE SEAT BELT AND WAS PLAYING IN THE CAR. NEXT THING I KNOW THE CAR (UN-BUCKLE) SEAT BELT WRAP HIM AROUND.(I CAN FORWARD PHOTO OF HOW THE SEAT BELT WRAP HIM AROUND(LIKE A KNOT).. HE WAS UNABLE TO FREE HIMSELF. I TRIED AND WAS UNABLE TO PULL THE SEAT BELT LOOSE. I EVEN LET THE SAFETY(SEAT) BELT "RELAX" BUT STILL UNABLE TO PULL EXTRA LENGTH OF BELT FROM THE "C" PILLAR TO LOOSEN THE "KNOT" AROUND MY SON.....AS HE TRIED TO FREE HIMSELF BY "TWISTING HIS BODY AROUND, THE SEAT BELT TIGHTEN WHENEVER THE "KNOT" AROUND HIS BODY GETS SMALLER....I TOOK ME ALMOST 3-5 MINUTES TO FREE HIM FROM THIS "KNOW" BY PUSHING THE KNOT DOWN PASS HIS LEG (LIKE SOMEONE TAKING OFF THEIR PANTS)..... I FELT SOMETHING IS NOT RIGHT WITH THIS SEAT BELT AS THERE WERE NO WAY FOR ME TO PULL EXTRA LENGTH OF SEATBELT TO LOOSEN THE "KNOT". AS YOU CAN SEE, IF ANY ADULT NOT AROUND, A CHILD MAY GET PANIC AND TRY TO FREE HIMSELF/HERSELF BY SLIDING DOWN (IE.. LIKE TAKING OFF A T-SHIRT) THAT THIS BELT DESIGN THAT AUTOMATICALLY TIGHTEN (AND DOES NOT LOOSEN WHEN RELAXED) WOULD POST A CHOKING HAZARD, PLEASE LET ME KNOW HOW I CAN UPLOAD/SEND THE PHOTO OF THE "KNOT" TO YOU? *TR

Seats
Filed Aug 7, 201453,000 milesMI

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE DEALER STATED THAT THE SEAT PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/28/14 *BF

Parking Brake › Driveline › Hydraulic › Actuator
Filed Aug 5, 201420,000 milesIL

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE PARKING BRAKE WARNING LIGHT ILLUMINATED AND FLASHED. THE DEALER STATED THAT THE PARKING BRAKE ACTUATOR WAS FAULTY. AFTER LEAVING THE DEALER, THE PARKING BRAKE ENGAGED INADVERTENTLY WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

Vehicle Speed ControlCrash
Filed Aug 5, 201438,000 milesIL

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED IT INTO A UTILITY POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE ACCELERATION FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

Steering
Filed Aug 3, 20141,000 milesNJ

SINCE DELIVERY, CAR HAS HAD SLIGHT SHIMMY OF STEERING WHEEL AT MOST SPEEDS ESPECIALLY WHEN TURNING THE WHEEL. NOW STEERING WHEEL HAS DEVELOPED NOTICEABLE SHAKE ABOVE 60 MILES PER HOUR. DEALER SAYS CAR STEERING IS WORKING NORMALLY, POSSIBLY A TIRE ISSUE BUT I DISAGREE. I NOW SEE MANY OTHERS COMPLAIN OF SAME PROBLEM SO I AM REPORTING MINE AS WELL. *TR

Service Brakes
Filed Jul 12, 201440,356 milesAK

I HEARD A GRINDING SOUND AND CHECKED THE REAR BRAKES. PAD AND ROTORS WERE WEARING METAL ON METAL. CHECKED FRONT BRAKES AND THEY WERE FINE. CALLED DEALER AS TO WHAT MIGHT BE WRONG WAS TOLD I MUST HAVE DRIVEN THE VEHICLE WITH PARKING BRAKE ON. I ASKED IF THERE WERE PROBLEMS WITH THE PARKING BRAKE SYSTEM AS I HAVE NEVER HEARD OF THE BACK BRAKES WEARING OUT BEFORE THE FRONT ESPECIALLY WITH APPROXIMATELY 40K MILE OPEN COUNTRY MILES. I WAS TOLD BY THE SERVICE STAFF MEMBER THEY HAVE NEVER ENCOUNTERED THIS BEFORE . UP ON GOOGLING THE PROBLEM I FOUND THAT 2010 OUTBACKS WERE HAVING SIMILAR ISSUES. I WANT TO ADD MINE TO THE DATA BASE. I AM CONCERNED THAT THE BRAKES POSSIBLY ACTIVATING WHILE MOVING OR NOT RELEASING AS DESIGNED. *TR

Vehicle Speed Control
Filed Apr 16, 2014VT

ON APPROXIMATELY 04/13/2014 APPROXIMATELY AT 6:00 PM ET, MY SUBURU OUTBACK 2010 RAPIDLY ACCELERATED WHEN MY FOOT WAS CENTERED ON THE BRAKE PETAL AND I MOVED THE GEAR FROM NEUTRAL TO DRIVE. THE VEHICLE LURCHED FORWARD, ENGINE HIGHLY REVVED. I PUSHED HARD AS POSSIBLE ON THE BRAKE AND SHOVED THE GEAR BACK INTO NEUTRAL. THE ENGINE WAS RACING AND I SWITCHED OFF THE POWER. I POWERED BACK UP AND THE TEMPERATURE GAUGE, GAS MILEAGE CALCULATOR, ETC. WAS OUT. THE AC/HEAT TEMPERATURE AND CONTROL SCREEN WAS OUT. THE FAN CONTROL ONLY WOULD WORK AND PUT OUT EXTREME HEAT. THE OUTSIDE MIRROR MOTORS WOULD NOT WORK. FOR THE NEXT 30 MINUTES ON THE WAY HOME I STOPPED SEVERAL TIMES AND EXPERIENCED THE SAME ELECTRICAL CONDITIONS UPON RESTART. ON APRIL 14, 2014, ALL SYSTEMS WERE NORMAL WHEN I STARTED THE ENGINE. I TOOK IT TO THE DEALER WAS TOLD THEY WOULD REPLACE THE SWITCH (KEYS) BUT HAD NO INFORMATION ON RAPID ACCELERATION OUT OF CONTROL. I AM CONCERNED THIS WILL HAPPEN AGAIN AND RESULT IN WRECK AND/OR INJURY TO MYSELF AND/OR OTHERS. NO MATS WERE IN THE CAR AT TIME OF INCIDENT. *TT

Air BagsCrash1 injured
Filed Apr 16, 201493,000 milesNY

WAS DRIVING ON WHAT APPEARED TO BE A CLEAR, CLEAN ROAD AT ABOUT 8 AM THE DAY AFTER A SNOWSTORM. MY CAR STARTED SKIDDING OFF TO THE RIGHT SIDE OF THE HIGHWAY, WHEN TRYING TO TURN WHEEL TOWARDS THE LEFT TO STRAIGHTEN THE CAR OUT, THE CAR THEN STARTED SPINNING AROUND 360 DEGREES A FEW TIMES UNTIL THE CAR THEN ROLLED OVER TO THE LEFT DOWN THE 100 FOOT DITCH ABOUT 3 OR 4 ROLLS BEFORE STOPPING. THE DRIVERS SIDE AIRBAG NEVER DEPLOYED DESPITE SEVERE FRONTAL AND SIDE DAMAGE. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. I STILL HAVE NO EXPLANATION AS TO WHY THIS ALL HAPPENED. IN SEARCHING THE INTERNET FOR ANSWERS, I FOUND 2 RECALLS ONE DATED 6/24/2010 WHICH COULD INVOLVE THE AIRBAG, AND ONE DATED 5/11/2010 WHICH INVOLVED THE CVT COOLER HOSE LEADING TO A CRASH. IF SOMETHING FAILED IN THE CAR LEADING TO MY CRASH, I HAVE THE RIGHT TO KNOW. I HAVE SOME INJURIES AND AM STILL NOT BACK TO WORK. ARE THERE ANY OTHER CASES SIMILAR TO MINE? *TT

Structure
Filed Mar 6, 201450,000 milesNC

FIRST NOTICED IN THE SPRING OF 2013, ONE OF THE SAFETY HAND-HOLDS IN THE BACK SEAT POPPED OUT OF ITS SOCKET AS SOMEONE WAS RIDING IN THE CAR. THIS HAPPENED SEVERAL TIMES. SIX MONTHS LATER, THE SAFETY HAND-HOLD IN THE FRONT PASSENGER SIDE POPPED OUT AS WELL, WHEN A RIDER WAS USING IT. I NOTICED THAT THE SAFETY HAND-HOLDS CAN BE EASILY POPPED IN AND OUT WITHOUT MUCH FORCE. SINCE THIS IS A SAFETY FEATURE, IT SEEMS THAT THEY SHOULD BE MORE SECURELY FASTENED. *TR

Exterior Lighting
Filed Feb 5, 201410,000 milesAK

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER'S SIDE LOW BEAM HEADLIGHT HAD BEEN REPLACED FOUR TIMES. THE CONTACT WAS CONCERNED THAT THE DEFECT WAS A POSSIBLE ELECTRICAL PROBLEM THAT COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

Exterior Lighting
Filed Jan 27, 2014150,000 milesCA

I HAVE HAD THIS CAR SINCE IT WAS NEW FROM THE DEALER AND UNLIKE ANY OTHER VEHICLE THAT I'VE EVER OWNED THIS ONE HAS TO HAVE THE HEADLIGHTS REPLACED EVERY 3 TO 6 MONTHS. THE FOG LIGHTS, AND CLEARANCE LIGHTS HAVE HAD TO BE REPLACED SEVERAL TIMES DURING MY OWNERSHIP OF THE CAR, BUT NOTHING LIKE THE HEADLIGHTS. I HAVE SPENT HUNDREDS OF DOLLARS BUYING THE BEST LIGHTS YOU CAN GET BY SYLVANIA AT $70.00 PLUS FOR A SET AND I HAVE GONE THROUGH ABOUT 5 SETS OF THESE LIGHTS. LUCKY FOR ME THAT AFTER HAVING PAID TO HAVE THEM REPLACED BY A MECHANIC THE FIRST FEW TIMES I WAS ABLE TO THEN DO IT MYSELF. THIS IS A PROBLEM WITH THIS MAKE OF CAR. I'M 60 YEARS OLD AND HAVE OWNED MANY CARS IN MY LIFE AND I HAVE NEVER SEEN ANYTHING LIKE THIS PROBLEM.. I'M SORRY THAT I HAVE NOT KEPT RECORDS OF THE OUTAGES. THANK YOU.. *TR

Exterior Lighting
Filed Jan 20, 201422,732 milesPA

I HAVE A 2010 SUBARU OUTBACK. BEGINNING IN DECEMBER 2012 I HAVE HAD TO REPLACE BURNED OUT HEADLIGHTS FOUR TIMES IN THE PAST YEAR. BESIDES THE COST... IT IS A MAJOR SAFETY ISSUE CONSIDERING VISIBILITY IS HALF OF WHAT IT SHOULD BE WHEN THEY BLOW OUT. I NEVER KNOW WHEN I'M GOING TO PULL THE SWITCH AND NOT HAVE LIGHTS. *TR

Electrical System
Filed Dec 31, 201330,000 milesMN

HEADLIGHTS BURN OUT IN TANDEM. THE FIRST OCCURRENCE WAS IN 2012. IT HAPPENED AGAIN ALMOST EXACTLY ONE YEAR LATER. HEADLIGHTS SHOULDN'T BURN OUT AFTER LESS THAN ONE YEAR OF REGULAR USE. THERE ARE FEW MILES ON THIS VEHICLE AND IT DOES NOT HAVE EXCESSIVE USE (EITHER NIGHT DRIVING OR LEAVING THE HEADLIGHTS ON DURING REGULAR USE). MY MECHANIC FEELS THIS IS A SIGN OF A LARGER ISSUE AND IT LOOKS LIKE IT'S FAIRLY WIDESPREAD. MY MECHANIC ALSO VERIFIED WITH A SUBARU MECHANIC THERE IS NO DIFFERENCE BETWEEN BULBS SUPPLIED BY HIS SHOP AND A SUBARU DEALERSHIP. THEY ARE BOTH PHILLIPS BULBS. *TR

Tires
Filed Dec 17, 201364,030 milesCA

CONTIPRO CONTACT 225/60R17 TIRES WERE MOUNTED AS REPLACEMENTS 11/17/13. TIRES WERE ROTATED AND MAINTAINED BY DEALER ON A REGULAR BASIS. PRIMARILY HIGHWAY/CITY DRIVING. I HAVE NOT HIT ANY FOD OR POTHOLES - THERE HAS BEEN NO UNUSUAL TRAUMA TO THE TIRES. AFTER 13 MONTHS, 18K MILES, THE LEFT FRONT TIRE'S INNER SIDEWALL SUFFERED A CATASTROPHIC FAILURE. CONTINENTAL REFUSED TO PRO-RATE OR MAKE ANY ADJUSTMENT FOR THE PREMATURE DEMISE OF THIS TIRE. BECAUSE THE CAR IS AWD, I WAS FORCED TO PURCHASE 4 NEW TIRES. I BELIEVE THERE IS A MANUFACTURING DEFECT IN THIS BRAND/MODEL OF TIRE. LUCKILY, I WAS ONLY DRIVING 25 MPH WHEN THE TIRE FAILED. I HAVE NOW RESEARCHED AND DISCOVERED THAT THERE ARE MULTIPLE REPORTS OF THIS TYPE OF TIRE FAILURE FOR CONTIPRO CONTACT 225/60R17. ONE REPORT INDICATES THAT CONTINENTAL REPLACED THE TIRE UNDER WARRANTY AT 18 MOS, HOWEVER, IT APPEARS THAT CONTINENTAL IS AWARE OF A MANUFACTURING DEFECT AND HAS NOW LIMITED THE WARRANTY PERIOD TO 12 MOS. THEY HAVE APPARENTLY CONTINUED TO EXPERIENCE PROBLEMS WITH THE INNER SIDEWALL FAILURE BECAUSE THE TIRE IS NO LONGER OFFERED. I BELIEVE THIS TIRE SHOULD BE RECALLED IN THE INTEREST OF CONSUMER SAFETY. *TR

Steering
Filed Nov 23, 20131,000 milesTN

SUBARU OUTBACK STEERING WHEEL SHIMMY AND VIBRATION. I PURCHASED MY 2010 SUBARU OUTBACK NEW IN OCTOBER OF 2010. AFTER DRIVING THE VEHICLE HOME AND SPENDING A FEW MILES GETTING USED TO THE FEEL AND SENSATION OF A NEW CAR, I NOTICED THAT THE RIDE OF THE CAR WAS SOMEWHAT UNSETTLED, VIBRATING AND SHAKING AT HIGHWAY SPEED. I INITIALLY ATTRIBUTED THIS TO THE NEW TIRES AND SLIGHTLY OVERLY INFLATED TIRE PRESSURE. I PRECISELY ADJUSTED THE TIRE PRESSURE AND SPENT THE NEXT FEW MONTHS WAITING FOR THE TIRES TO "SETTLE IN" AND SMOOTH OUT. MY WIFE STARTED DRIVING THE CAR REGULARLY AND DID NOT MENTION ANY ISSUE ABOUT THE RIDE. I DROVE THE CAR SEVERAL TIMES AFTERWARDS AND ON EACH TRIP FOUND THE CAR VERY VERY UNCOMFORTABLE TO DRIVE. THE RIDE IS NOTICEABLE LEAVING THE DRIVEWAY BUT IS MOST APPARENT AT HIGHWAY SPEED, MOST ESPECIALLY IN LOW POWER SITUATIONS LIKE COASTING DOWN DESCENTS AT GREATER THAN 60MPH. THE STEERING WHEEL SHAKES DRAMATICALLY IN THIS SITUATION. THINKING THAT THE CAUSE OF THE SHAKING WAS THE OEM TIRES, I REMOVED THE CONTI CONTISPORT TIRES AND REPLACED THEM WITH MICHELIN DEFENDER XT'S FROM COSTCO. ALMOST IMMEDIATELY, I NOTICED THAT THE TIRES WERE NO SMOOTHER THAN THE OEM'S. I HAD COSTCO REMOVE AND REBALANCE THE TIRES. THE STEERING WHEEL SHAKE AND VIBRATION REMAINED EVEN AFTER THE REBALANCE. I WAS ABOUT TO RETURN THE CAR TO COSTCO WHEN I FOUND THE LINK ON THE SUBARU FORUM ABOUT "SHAKY SUBARUS" AND THAT THE PROBLEM WAS SO WIDESPREAD THAT A TECHNICAL SERVICE BULLETIN (TSB) HAD BEEN I

Power Train
Filed Nov 9, 20136,500 milesWA

2010 SUBARU OUTBACK 3.6R LIMITED, AUTOMATIC TRANSMISSION. UPON LEAVING FREEWAY FROM 50-60 MPH AND DECELERATING ON THE OFF RAMP TO APPROXIMATELY 5-15 MPH, THERE IS A DEFINITIVE SLAM AS THE TRANSMISSION DOWNSHIFTS TO 2ND OR 1ST GEAR. ALSO, WHEN DECELERATING FROM 30-60 MPH AND THEN APPLYING THE ACCELERATOR THERE IS A 1-2 SECOND DELAY BEFORE THE VEHICLE BEGINS TO ACCELERATE. THE VEHICLE THEN TENDS TO BUCK, OR ACCELERATE FASTER THAN INTENDED FROM THE ACCELERATOR BEING DEPRESSED FURTHER DUE TO NO INITIAL ACCELERATION. I TOOK THE VEHICLE TO THE DEALER WHO SAID THE VEHICLE "OPERATES AS DESIGNED", BUT RESET THE TRANSMISSION "MEMORY" ANYWAY SO IT WOULD "LEARN" HOW I DRIVE. THIS DID NOT IMPROVE PERFORMANCE. THIS ISSUE OCCURS EVERY TIME THE VEHICLE IS DRIVEN AT THE ABOVE STATED SPEEDS. *TR

Suspension
Filed Oct 23, 201350,000 milesCT

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A WARNING MESSAGE ILLUMINATED, ADVISING THE CONTACT TO MOVE THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT ALL FOUR STRUTS WOULD NEED REPLACING. THE CONTACT STATED THAT ALL FOUR STRUTS HAD BEEN PREVIOUSLY REPAIRS PRIOR TO THE FAILURE OCCURRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/29/13*LJ THE CONSUMER STATED THE ABOVE DESCRIPTION IS WRONG. AT 58,00 MILES THE VEHICLE HAD A 60,00 MILE SERVICE, AND IT WAS DETERMINED ALL OF THE STRUTS NEEDED SUBARU REIMBURSED THE CONSUMER FOR THE REPAIRS. UPDATED 12/2/13

Exterior Lighting
Filed Oct 22, 201311,000 milesMA

MY HEADLIGHTS (LOW BEAM) BURN OUT AT A VERY FREQUENT RATE. I HAVE CHANGED THEM AT LEAST 4 TIMES IN 3 YEARS. I USE GLOVES AND NEVER TOUCH THE BULB. THIS IS A MAJOR SAFETY ISSUE! *TR

Seats › Front Assembly › Head Restraint
Filed Aug 24, 201398,000 milesAZ

WE JUST PURCHASED THIS AUTO AND ARE VERY UPSET WITH THE NEW HEAD RESTRAINTS. I HAVE BEEN TO A DOCTOR AND CHIROPRACTOR ALREADY FOR BACK AND NECK PAIN DUE TO THE FORWARD ANGLE OF THE RESTRAINT. MY WIFE HAS SEEN A CHIROPRACTOR ONCE ALSO FOR THE SAME REASON. CAN WE PURCHASE REPLACEMENT HEAD RESTRAINTS SOMEWHERE. THESE NEW RESTRAINTS HAD TO BE REMOVED FROM OUR CAR NOW CAUSING MORE DAMAGE IF WE ARE INVOLVED IN AN ACCIDENT. PLEASE HELP. *TR

Exterior Lighting
Filed Aug 15, 201345,000 milesWA

APPROXIMATELY 1 YEAR AGO A LOW BEAM HEADLIGHT WAS REPLACED. APPROXIMATELY 1 MONTH LATER THE OTHER LOW BEAM HEADLIGHT WAS BURNED OUT AND NEED TO BE REPLACED. 1 WEEK AGO A LOW BEAM HEADLIGHT WAS REPLACED. TODAY THE OPPOSITE LOW BEAM HEADLIGHT IS BURNED OUT. THIS IS ABNORMAL HEADLIGHTS SHOULD NOT BURN OUT THIS OFTEN. THE BULBS WERE NOT TOUCHED ON THE GLASS WHEN REPLACED. *TR

Electrical System
Filed Aug 4, 20136,000 milesMN

LOW-BEAM HEADLIGHTS ARE FAILING EVERY 6 MONTHS. THIS IS NOT NORMAL AND IS A SAFETY ISSUE. *TR

Steering
Filed Jul 22, 201328,000 milesWA

FOLLOWUP TO NHTSA ID NUMBER: 10525592 THE EFFECTED LOT NUMBER IS 0423SD (YEAR 2010, APRIL 23, LOCATION SD) THIS IS DIFFERENT FROM THE ORIGINAL EFFECTED LOCATION OF 9X13A OR EARLIER (OCT 13, 2009, LOCATION A AND EARLIER). EXHIBITS THE SAME SYMPTOMS. ORIGINAL COMPLAINT: VEHICLE PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL ARE INTERMITTENT AND VOL UP AND MUTE RADIO FUNCTIONS DO NOT WORK ON THE STEERING COLUMN. THIS IS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 10V283000. I WILL HAVE THE DEALER PROVIDE THE STEERING ROLL CONNECTOR LOT NUMBER TO DETERMINE IF MY VIN HAS AN OLDER STEERING COLUMN ON TUES. MY VIN IS OUTSIDE OF THE EFFECTED RANGE OF A*310001 TO A*377827. *TR

Steering
Filed Jul 18, 201327,000 milesWA

VEHICLE PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL ARE INTERMITTENT AND VOL UP AND MUTE RADIO FUNCTIONS DO NOT WORK ON THE STEERING COLUMN. THIS IS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 10V283000. I WILL HAVE THE DEALER PROVIDE THE STEERING ROLL CONNECTOR LOT NUMBER TO DETERMINE IF MY VIN HAS AN OLDER STEERING COLUMN ON TUES. MY VIN IS OUTSIDE OF THE EFFECTED RANGE OF A*310001 TO A*377827. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Subaru Outback → · Every Outback year → · How the figures are calculated →