2010 Subaru Outback complaints

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN THE IGNITION WAS STARTED ONE OF THE TWO LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE UPON ACTIVATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE HEADLIGHT BULB WAS REPLACED EACH TIME. THE CONTACT HAD ALSO REPLACED NUMEROUS HEADLIGHT BULBS HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 50 MPH, THE STEERING WHEEL BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 800. *TR

2010 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR SEAT BELTS. *SMD THE CONSUMER STATED THE REAR SEAT BELTS BECAME FRAYED AT THE POINT WHERE THEY ENTERED THE CAR WALL.

********** NOTIFICATION OF CASE CHANGE (ALL TIMES ARE GMT-0500) PROJECT: NHTSA HOTLINE CENTER CASE: 2010 SUBARU OUTBACK CRASH CASE NUMBER:[XXX] ESCALATION: NONE STATUS: OPEN DATE: 11/15/2011 TIME: 22:14:06 CREATION DATE: 11/10/2011 CREATION TIME: 07:50:07 DESCRIPTION: ENTERED ON 11/15/2011 AT 22:14:06 EST (GMT-0500) BY [XXX]: THANK YOU BUT I AM NOT SURE WHAT THIS EMAIL IS TELLING ME. PLEASE EXPLAIN AND LET ME KNOW IF I NEED TO DO OR SEND SOMETHING. [DUPLICATE MESSAGE SNIPPED] ENTERED ON 11/15/2011 AT 17:43:19 EST (GMT-0500) BY TBENT: THANK YOU FOR CONTACTING THE U.S. DEPARTMENT OF TRANSPORTATION'S VEHICLE SAFETY HOTLINE INFORMATION CENTER. FOR CRASH TESTS INFORMATION THAT IS NOT AVAILABLE ON THE NHTSA WEB SITE OR IN THE HOTLINE DATABASE, PLEASE SEND AN E-MAIL TO [email protected] WITH THE YEAR, MAKE, AND MODEL OF THE VEHICLE. WE HOPE THAT YOU FIND THIS INFORMATION HELPFUL. HOWEVER, IF YOU NEED ADDITIONAL INFORMATION ON OUR SERVICES PLEASE FEEL FREE TO CONTACT US AT 1-888-327-4236. THANK YOU, NHTSA.DOT.GOV RESPONSE TEAM ENTERED ON 11/10/2011 AT 07:50:06 EST (GMT-0500) BY [email protected]: SENDER NAME: [XXX] SUBJECT: 2010 SUBARU OUTBACK CRASH COMMENTS: A MONTH AGO I WAS DRIVING A 2010 SUBARU OUTBACK AND WAS REAR-ENDED WHILE I WAS STOPPED AT A RED LIGHT AFTER BEING HIT I WAS PUSHING INTO ANOTHER STOPPED VEHICLE I WAS INJURED QUESTION ~~ THE SEAT I WAS IN BENT BACKWARDS IN THE MIDDLE I CAN SEND A PICTURE IS SOMETHING LIKE THIS USUAL? HOW CAN I FIND OUT IF IT IS THE RESULT

AFTER DECELERATING TO APPROXIMATED 5-15 MPH AND THEN APPLYING THE ACCELERATOR THERE IS A 1-2 SECOND DELAY BEFORE THE VEHICLE BEGINS TO ACCELERATE. WHEN IT DOES IT TENDS TO BUCK OR ACCELERATE FASTER THAN INTENDED AS THE ACCELERATOR WAS DEPRESSED FURTHER AS THERE WAS NO ACCELERATION. DRIVING IN CITY TRAFFIC THAT HAS ALMOST RESULTED IN A ACCIDENT DOZENS OF TIMES. THERE HAVE BEEN TWO TSB'S ISSUED FOR THIS KNOWN PROBLEM ONE FOR THE ENGINE AND ONE FOR THE TRANSMISSION, NEITHER ONE OF WHICH HAS ADDRESSED THE ISSUE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS WHO STATE THAT THIS IS A KNOWN ISSUE AND THAT THERE IS NO KNOWN FIX. THIS ISSUE OCCURS EVERY TIME THE VEHICLE IS DRIVEN AT THE ABOVE STATED SPEEDS. *TR

LOW BEAM HEADLAMPS ARE BURNING OUT RIDICULOUSLY FAST, AND WITH LOWEST BRIGHTNESS BULBS (LONGER LASTING YOU'D THINK) THEY ARE SO DIM, I HAVE GREAT VISION AND FIND THEM INCREDIBLY UNSAFE FOR VEHICLE SPEEDS ABOVE 25MPH WHICH IS APPALLING FOR HIGHWAY VISIBILITY AND DOWN RIGHT DANGEROUS! *TR

WITHOUT WARNING, BOTH OF THE LOW BEAM HEADLIGHTS BLEW OUT WITHIN MOMENTS OF EACH OTHER. REPLACEMENTS DON'T LAST MORE THAN 3-6 MONTHS AFTER BEING REPLACED. DEALERSHIP WILL NOT ADDRESS ISSUE WITHOUT CHARGING EXORBITANT SERVICE FEES. RESEARCHED ONLINE AND DISCOVERED THAT THIS IS NOT AN ISOLATED INCIDENT. REQUEST YOUR ASSISTANCE IN HAVING SUBARU ADDRESS THE UNDERLYING FAULT(S) LEADING TO THESE POTENTIALLY HAZARDOUS EVENTS. THANK YOU *TR

TRAVELING ON ICY ROAD APPROX. 20MPH OR LESS IN 2010 OUTBACK 3.6 LTD. VERY ACCUSTOMED TO DRIVING SEVERE MOUNTAIN WINTER CONDITIONS & 8TH SUBARU AMONG FAMILY MEMBERS. SEATBELT, SHOULDER RESTRAINT IN PLACE ON DRIVER. ONCOMING DRIVER IN MID-SIZE TO LARGE TRUCK LOST CONTROL AT HIGH SPEED, CROSSED CENTER LINE AND IMPACTED SUBARU HEAD-ON, OFFSET TO LEFT SIDE OF OUTBACK & 2010 OUTBACK WAS TOTALED. SUBARU AIRBAGS DID NOT DEPLOY. IMPACT INTO FRONT LEFT SIDE, CRUMPLED HOOD UP TO WINDSHIELD, WHICH SHATTERED. HIS HOOD WAS INSIDE SUBARU ENGINE COMPARTMENT, REMAINED UNDER SUBARU HOOD ALONG WITH OTHER PARTS OF HIS VEHICLE AFTER VEHICLES WERE TOWED. SUBARU RADIATOR WAS PUSHED IN AT APPROX 45 DEGREE ANGLE, LEFT WHEEL BENT INWARDS, LEFT FRONT BUMPER GONE BACK TO TIRE AND MUCH MORE DAMAGE. HIS AIRBAGS DEPLOYED AND SUBARU'S DID NOT. SUBARU DRIVER HIT HEAD, KNEES, SHINS ON INTERIOR PARTS OF SUBARU: BLACK EYE, FOREHEAD HEMATOMA, INDENTATION & SCRAPED, KNEES/SHINS BRUISED AND SCRAPED PLUS BACK/NECK PLUS MORE SCRAPES/BRUISES AND CONCUSSION. THANKFUL THAT HIS TRUCK STOPPED UP AGAINST DRIVER SIDE DOORPOST AND DIDN'T ENCROACH INTO DRIVER COMPARTMENT BUT UNBELIEVABLE THAT SUBARU AIRBAGS DIDN'T DEPLOY. 5'6" & APPROX. 135 POUNDS. FIRST OF OUR SUBARUS TO BE IN A CRASH AND HAD NO IDEA AIRBAGS WOULDN'T DEPLOY. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKES WERE RELEASED AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE RAPID ACCELERATION BY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 73,386.

CONSTANT LOW BEAM BURNOUT I NOW HAVE 49,000 MILES ON THIS VEHICLE AND AM ON MY SEVENTH HEAD LIGHT. *TR

WHILE AT A STOP LITE OR STANDING THE CAR SEND A VIBRATION THROW THE DOOR PANELS BRAKE PEDAL, BACK OF DRIVER SEAT HAD IT BACK TO DEALER AND THEY RAN CHECK ON IT AND CAME UP WITH NORMAL I THINK THEY ARE WRONG IT SCARES ME THAT IT COULD START ON FIRE. *TR

CAR STALLS UNEXPECTEDLY WHEN STOPPING/STOPPED. RANDOM OCCURRENCES. GAS TANK CAN BE FULL OR LOW, DOES NOT SEEM TO MATTER. IDLE MAY BE A BIT ROUGH RIGHT BEFORE IT QUITS RUNNING. OCCURS WHEN A/C IS ON OR OFF. HAVE TAKEN TO DEALER FOR SERVICE/EVALUATION, CANNOT FIND ANYTHING WRONG WITH IT. CAR HAS STARTED IMMEDIATELY AFTER OCCURRENCE *TR *JS

THE PASSENGER SIDE AIRBAG OF OUR 2010 SUBARU OUTBACK WILL INTERMITTENTLY TURN OFF WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. WE'VE BROUGHT THE CAR TO TWO SUBARU DEALERS AND THEY BOTH HAVE TOLD US THERE'S NOTHING THEY CAN DO UNLESS THE SYSTEM IS BROKEN WHEN WE BRING THE CAR TO THE SHOP BECAUSE THE CAR DOESN'T SHOW A FAULT CODE. *TR

I WAS INVOLVED IN A HEAD-ON COLLISION, TRAVELING AT 40 MPH AND THE VEHICLES AIRBAGS FAILED TO DEPLOY. *TR

WHEN TRYING TO SPEED UP FROM A ROLLING STOP/YIELD THE CAR HESITATED TO SHIFT AND WOULD NOT GO FORWARD. THEN ALL OF A SUDDEN THE TRANSMISSION MADE A LOUD "CLUNK" AND QUICKLY SHOT FORWARD. THE PROBLEM AFFECTED MY ABILITY TO SAFELY MERGE INTO TRAFFIC. THIS HAS BEEN AN ON-GOING PROBLEM AND THE DEALER WILL NOT ADMIT THIS IS A DEFECT. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE GEARS WOULD SHIFT INDEPENDENTLY AND WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE SAME FAILURE WHERE THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000.

THE FRONT END OF THE CAR SHAKES ON SMOOTH ROADS (RECENTLY REPAVED ROAD) AND IT TENDS TO PERSIST WHETHER YOU ARE ACCELERATING OR DECELERATING. PREVIOUSLY TOOK CAR IN FOR THE DEALERSHIP TO LOOK AT THIS ISSUE AND THEY STATED IT WAS A WHEEL BALANCE ISSUE. THEY ROTATED MY WHEELS, STATED THEY BALANCED THE WHEELS AND ALSO STATED THAT I NEEDED NEW TIRES EVEN THOUGH THERE IS PLENTY OF WEAR LEFT ON THE TIRES. THE ISSUE NEVER WENT AWAY ON THE SHAKING FRONT END OF MY CAR AND CONTINUES TO BE AN ISSUE TODAY. *TR

WE PURCHASED OUR 2010 SUBARU OUTBACK IN DECEMBER 2009. BY SPRING OF 2010 I HAVE NOTICED THAT AT RANDOM TIMES I WILL TURN THE CAR ON AND MY INTERIOR LIGHTS WILL NOT WORK, MY HEATING/AC WILL BE BLASTING HOT AIR AT ME FROM THE DASH VENTS WHEN IT IS IN THE OFF POSITION, RADIO WILL NOT TURN ON AND CAN NOT SEE MY MILEAGE DISPLAY. ALSO AT RANDOM TIMES MY GAUGES WILL NOT REGISTER. I HAVE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP. EACH TIME THEY HAVE INFORMED ME THAT NOTHING IS WRONG WITH IT, THEY CAN NOT RECREATE IT AND TO NEXT TIME DRIVE IT THERE WHEN IT DOES IT SO THEY CAN SEE IT IN ACTION. EACH TIME IF I SHUT OFF THE CAR AND TURN IT BACK ON IT GOES BACK TO NORMAL. I HAVE ALSO HAD INSTANCES WHERE I HAVE FELT LIKE I WAS GOING TO STALL. I MUST SAY I AM EXTREMELY DISAPPOINTED IN THIS CAR. I WAS FINALLY IN A POSITION WHERE I COULD AFFORD ONE AND IT ENDS UP BEING WORSE THAT THE CRAPPY CAR I HAD IN COLLEGE. WE PURCHASED A SUBARU BECAUSE OF ITS REPUTATION FOR SERVICE AND SAFETY. I FELT MORE SAFE IN MY SATURN THAT I DO THIS CAR. IT DOES NOT HELP THAT THE DEALER SHIP LOOKS AT ME LIKE I'M NUTS WHEN I TAKE IT IN. I FEEL LIKE THEY DON'T WANT TO HONOR MY WARRANTY. NOW IT SUMMER 2012 AND IT IS DOING THIS SEVERAL TIMES A WEEK AND STILL I AM GETTING NO WHERE WITH THE COMPANY. WILL NEVER OWN ONE AGAIN. I SHOULD NOT BE LOOKING AT TRADING IN A 2 1/2 YEAR OLD $30000 CAR THIS SHOULD BE LASTING ME YEARS AND I AM AFRAID TO KEEP IT PAST THE EXTENDED WARRANTY PERIOD. *JS

THE ENGINE STALLS WHILE AT A STOP OR COMING TO A STOP. THE RPMS SUDDENLY DROP AND THE ENGINE STOPS. CAR WILL RESTART AND OPERATE NORMALLY FOR A WHILE BUT THE PROBLEM HAS BEEN PERSISTENT AND IS OCCURRING MORE FREQUENTLY. THE DEALER COULD NOT REPLICATE THE PROBLEM AND RETURNED THE VEHICLE TO US. THE NEXT DAY, IT DID THE SAME THING. THIS IS A DANGEROUS SITUATION ESPECIALLY WHEN MAKING A TURN AND EXPERIENCING A STALL, LOSS OF POWER STEERING, AND ACCELERATION. *TR

VEHICLE PLACED IN PARK AND IGNITION TURNED OFF. ENGINE WOULD NOT RESTART. TOWED TO MECHANIC. MECHANIC RESTARTED AFTER SENSING LOOSE IGNITION CONNECTION AND NOTED NO OTHER PROBLEMS. RETURNED VEHICLE TO OWNER, PARKED IN GARAGE IN PARK AND IGNITION TURNED OFF. ENGINE WOULD NOT RESTART. MECHANIC CAME TO HOME AND RESTARTED AS BEFORE. DRIVING TO REPAIR SHOP, STOPPED AND PLACED IN PARK, BUT LEFT RUNNING AND EXITED VEHICLE. APPARENTLY TRANSMISSION NOT ACTUALLY IN PARK BUT IN REVERSE AND TRAVELED A DISTANCE BEFORE HITTING A TREE CAUSING AN ESTIMATED $9,000 DAMAGE TO VEHICLE. APPARENTLY SHIFTER IN PARK BUT TRANSMISSION IN REVERSE AND LOOSE CONNECTION IN TRANSMISSION/IGNITION COMMUNICATION. SHORTLY AFTER PURCHASE AND DELIVERY OF VEHICLE IN 2010, EXPERIENCED SIGNIFICANT RECURRENT PROBLEM BELIEVED TO BE TRANSMISSION RELATED THOUGHT TO BE FIXED.

THE 'FRONT PASSENGER'S FRONTAL AIRBAG OFF INDICATOR' REMAINS ILLUMINATED WHILE MY WIFE (WHO WEIGHS MORE THAN 100 POUNDS) RIDES IN THIS SEAT. (I.E., THE AIRBAG IS NOT ARMED.) AT BEST, THE INDICATOR (AND THE AIR BAG) IS INTERMITTENT, GOING ON AND OFF WHILE WE DRIVE. DEALER HAS REPEATEDLY TESTED THE AIR BAG SENSOR SYSTEM AND STATES IT'S WORKING WITHIN SPECIFICATION. THIS IS A SERIOUS SAFETY ISSUE THAT SEEMS TO BE DUE TO A FAULTY DESIGN, NOT A MANUFACTURING DEFECT. *TR

ENGINE ALMOST STALLS WHEN COMING TO A STOP OR (NOT AS OFTEN) ACCELERATING FROM A STOP. I HAVE SPOKEN WITH SUBARU TECHNICIANS AT TWO DEALERS AND BOTH ACKNOWLEDGE THAT THIS IS A NONE ISSUE WITH NO KNOWN FIX. THE FREQUENCY OF THE PROBLEM IS INCREASING ON MY CAR AND MAY BECOME DANGEROUS IF A SUDDEN ACCELERATION IS REQUIRED. *TR

I BOUGHT MY OUTBACK IN MARCH 2010. I NOTICED MY DASH LIGHTS FLICKERING EARLY IN MY OWNERSHIP, BUT I THOUGHT THEY FLICKERED BECAUSE MAYBE I WENT INTO A SHADOW AND A SENSOR CAUSED THEM TO GO OFF AND ON. THE FEELING THE CAR IS GOING TO STALL HAS HAPPENED BEFORE, BUT IT WAS AND WOULD ONLY HAPPEN EVERY NOW AND AGAIN. ON A RECENT TRIP, JANUARY 8, 2012, IT DID IT EVERY TIME I SLOWED DOWN FOR 4 OR 5 TRAFFIC LIGHTS . THAT REALLY GOT MY ATTENTION. I THOUGHT MAYBE MY BRAKES WERE CATCHING SO I TOOK IT INTO MY DEALER ON JANUARY 12, 2010. THEY TOLD ME THE BRAKES WERE FINE. AFTER I THOUGHT ABOUT IT, I DECIDED THE "CATCHING FEELING" ACTUALLY FELT MORE LIKE L HAD NOT DEPRESSED A CLUTCH WHEN SLOWING DOWN AND THE CAR WAS GOING TO STALL. THE ONLY PROBLEM WITH THAT THEORY IS THAT I HAVE AN AUTOMATIC I SPOKE TO MY-SON IN-LAW ABOUT THE FEELING THAT THE ENGINE IS GOING TO STALL WHEN I SLOW DOWN AT A LIGHT. HE MENTIONED THAT HE HAD NOTICED THE FLICKERING LIGHTS LAST WINTER WHEN HE DROVE MY CAR. HE EXPLAINED TO ME THAT IT WAS NOT NORMAL FOR THE LIGHTS TO DO THAT. HE TOLD ME TO HAVE THE ALTERNATOR CHECKED OUT. I TOOK IT BACK TO THE DEALER ON JANUARY 27, 2012. THEY RAN THREE DIFFERENT DIAGNOSTIC TEST AND EVERYTHING CHECKED OUT FINE. I AM SO AFRAID THE CAR WILL CUT OUT ON ME AND I WILL LOSE CONTROL ON THE ROAD. I THOUGHT I WAS THE ONLY ONE HAVING THIS PROBLEM, BUT AFTER MY SON DID AN INTERNET SEARCH HE FOUND A LOT OF PEOPLE HAVING THE SAME PROBLEM. FROM THE COMPLAINTS I READ MOST PEOPLE HAVE A MANUAL TRA

ALMOST EVERY TIME I SIT IN THE PASSENGER SEAT THE AIRBAG SENSOR DOES NOT COME ON AT FIRST. I AM A 5'2", 120LB WOMAN. I HAVE TO WIGGLE AND SET ON ONE CHEEK JUST RIGHT IN THE MIDDLE OF THE SEAT, SOMETIMES LIFT MYSELF UP AND THEN SIT BACK DOWN AGAIN TO GET THE PASSENGER AIRBAG SENSOR TO SHOW ON. WHEN THIS HAPPENS THERE IS NOTHING UNDER THE PASSENGER SEAT AS THE DEALERSHIP HAS BLAMED IT ON THAT. THE SERVICE DEPARTMENT HAS RE-CALIBRATED THE SENSOR BUT I STILL HAVE THE SAME PROBLEM. HEAVIER PEOPLE DO NOT HAVE THIS PROBLEM. *KB

WHILE DRIVING DOWNHILL IN THE SUMMER ON A DRY ROAD AT AROUND 60 MPH THE STEERING WHEEL EXCESSIVELY BEGIN TO VIBRATE/SHAKE AROUND 55MPH AND HIGHER SPEEDS LEFT TO RIGHT AND RIGHT TO LEFT EXCESSIVELY. THE VIBRATION/SHAKING WAS ALMOST UNCONTROLLABLE AS IF IT WERE ON BLACK ICE. THE VIBRATION ONLY BECAME CONTROLLABLE IF I SLOWED DOWN. THIS SHAKING/VIBRATION ONLY SEEMS TO OCCUR AT HIGHER SPEEDS AND OCCURS QUITE OFTEN. *TR

I TOOK MY 2010 SUBARU OUTBACK TO MY DEALER TO HAVE MY FRONT BRAKES CHECKED. IT FELT LIKE THEY WERE GRABBING, AND I WANTED TO CHECK THE WEAR. THEY CHECKED THE BRAKES, CLEANED THEM UP, AND STATED THEY WERE AT NORMAL WEAR FOR 35,000 MILES. IN THE NEXT BREATH, THEY STATED I NEEDED A NEW TRANSMISSION. I STILL HAVE NOT GOTTEN AN EXACT REASON WHY MY TWO YEAR OLD CAR NEEDS A NEW TRANSMISSION. I HAVE A CVT AUTOMATIC/MANUAL TRANSMISSION. THE DEALER WAS VERY VAGUE AS TO WHAT HAPPENED. THEY STATED IT WAS THE FIRST ONE THEY'VE SEEN THIS HAPPEN TO. *KB

ENGINE IDLE DROPS 200 RPM BELOW NORMAL UNDER BRAKING AT LOW SPEEDS. SOMETIMES THIS RESULTS IN AN ENGINE STALL IN TRAFFIC. SUBARU OF AMERICA SUGGESTED A TRANSMISSION "RETRAINING" WHICH SEEMS TO HAVE CURED THE ISSUE. *TT

CAR STALLS AFTER STOPPING AT A STOP SIGN AND HAS TO BE RESTARTED. *KB

2010 SUBARU OUTBACK EXHIBITS STEERING WHEEL VIBRATION AT SPEEDS BETWEEN 60-70 MPH. AND POOR LANE TRACKING (WANDERING). *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THE WHEELS WOULD INTERMITTENTLY BECOME CLOGGED WITH DEBRIS OR SNOW CAUSING THE VEHICLE TO VIBRATE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS A KNOWN ISSUE YET THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED THAT IN ORDER TO REMEDY THE FAILURE, SHE WOULD NEED TO WASH THE DEBRIS AWAY FROM THE WHEELS. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 17,000.

2010 SUBARU OUTBACK (LEGACY) FLOOR MAT BUNCHED UP, STICKING BETWEEN FIREWALL/CONSOLE AND GAS PEDAL. MAT DOES NOT STAY "HOOKED" ON RETAINING HOOKS. SECOND OCCURRENCE (SHIFTED TO NEUTRAL/STOPPED/ SHUT OFF ENGINE BOTH TIMES), I THREW THE MAT IN THE BACK, HAVEN'T USED IT SINCE. THESE TYPES OF "HOOKS" SHOULD BE INVESTIGATED ON ALL VEHICLES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BOUGHT NEW, MAY 2010. THE VEHICLE STALLED AND ALL OF THE LIGHTS ON THE DASHBOARD ILLUMINATED FLASHING- BRAKE LIGHT, CHECK ENGINE LIGHT, CRUISE, OIL LIGHT, ETC. UPON RESTART THE VEHICLE OPERATED AS NORMAL ONLY ALL THE LIGHTS ON THE DASHBOARD WERE STILL ILLUMINATED AND FLASHING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, MY AUTO IMPORTS IN MUSKEGON MI, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THIS FAILURE HAS OCCURRED APPROXIMATELY SIX TIMES IN THE PAST. THE AUTHORIZED DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. IT IS GOING BACK IN TOMORROW AFTER THE FLASHING DASHBOARD LIGHTS HAVE BEEN ON FOR 6 DAYS. THE STALLING HAPPENS MORE OFTEN WHEN ACCELERATING TO ACCOMMODATE A TURN OR START UP FROM A STOP SIGN/SIGNAL. *TR

SUBARU OUTBACK 2010 WITH CVT TRANSMISSION BOUGHT NEW. NUMEROUS FAILURES. THE TRANSMISSION FIRST FAILED DUE TO A SOLENOID OPEN CIRCUIT THAT DISABLED THE CAR. CODE P2762 ( LAST WEEK IN MARCH, ABOUT 2,600 MILES). THAT WAS FIXED. AFTER THIS EVENT THE TRANSMISSION WOULD ON OCCASION DISENGAGE WHILE STILL ON DRIVE. WHILE DRIVING SLOWLY AND AFTER APPLYING BRAKES TO STOP AT A STOP SIGN. THE GAS PEDAL WOULD BE DEPRESSED, THE ENGINE WOULD ROAR BUT THE CAR WOULD NOT MOVE. THE TRANSMISSION WOULD RE-ENGAGE AFTER SHIFTING TO NEUTRAL OR PARK AND BACK TO DRIVE. THE FIRST TIME THIS EVENT WAS REPORTED TO THE SUBARU DEALER A NUMBER OF CODES CAME UP; C0057, C0045, C0231, C0232, C0282. SUBARU TOLD THE DEALER TO ERASE THE CODES AND RE-PROGRAM THE SOFTWARE. THIS EVENT HAS OCCURRED THREE TIMES SINCE THEN (LAST WEEK OF JULY 2010, ABOUT 9,000 MILES). THE NEXT TIME WAS LAST WEEK IN AUGUST, ABOUT 10,200 MILES. SINCE THE SOFTWARE WAS RE-PROGRAMMED NO CODES APPEAR EVEN THOUGH THE EVENTS ARE IDENTICAL. THIS EVENT HAPPENED AGAIN IN DECEMBER 2010. I BROUGHT THE CAR TO THE DEALER (1/27/11). NO CODES WERE FOUND. DEALER SAYS THAT IF THERE ARE NO CODES AND THEY CANNOT REPRODUCE THE EVENT THEN IT DOES NOT EXIST AS FAR AS THEY ARE CONCERNED. THE EVENT OCCURRED AGAIN IN EARLY FEBRUARY 2010.TO BE STOPPED AT AN INTERSECTION AND PRESS THE GAS PEDAL WHILE THE CAR IS ON DRIVE WITH NOTHING HAPPENING OTHER THEN HIGH ENGINE REVS IS A DANGEROUS SITUATION. CONSIDER BEING IN A LEFT TURN SITUATION. WE HAVE NO SYMPATHY FROM SUBA

2010 SUBARU OUTBACK 2.5. 9.5K AT SPEEDS ABOVE APPROXIMATELY 65MPH SEVER VIBRATION OF STEERING WHEEL (STEERING WHEEL DEFLECTION ABOUT 1/8 INCH BACK AND FORTH). SPEEDOMETER HAND SEEMED TO VIBRATE - BUT COULD HAVE BEEN HANDS, ARMS, HEAD, EYES ABSORBING THE RAPID WHEEL VIBRATION). NEVER HAPPENED ON INFREQUENT HIGH SPEED ROAD TRIPS. COULD NOT HAVE BEEN NOT FELT. DEALER DID ROAD FORCE TEST ON THE ORIGINAL CONTINENTAL BRAND POWERS. TWO FAILED AND REPLACED. FAILED TIRES WHERE IN DIAGONAL POSITIONS. ASKED MANAGER ABOUT THE OTHER TWO TIRES - HE SAID TIRES WERE EITHER GOOD OR BAD. NOT CONSISTENT WITH MY EXPERIENCE. DID NOT HAVE VIBRATION WELL INTO THE MILEAGE FOR THE YEAR. SO TIRES COULD NOT HAVE BEEN BAD AT THE BEGINNING OR IT WAS NOT JUST THE TIRES. *TR

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG DID NOT ACTIVATE WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE SEATS WERE SET TO ACTIVATE THE AIR BAGS AT 125 LBS. THE FAILURE MILEAGE WAS 200.

ABOUT TWO MONTHS AFTER PURCHASING MY 2010 2.5I OUTBACK WITH THE CVT I NOTICED A SWAY ON THE HIGHWAY WHEN TRAVELING AROUND 80 MPH. THE CAR FEELS TO DRIFT FROM SIDE TO SIDE (ALMOST SNAKE LIKE) WHEN DRIVING STRAIGHT. I ASKED THE LOCAL SERVICE DEPARTMENT IF THEY WERE AWARE OF ANY ISSUES AND THEY SAID NO, BUT WOULD TAKE A LOOK. THEY FOUND NOTHING TO BE INCORRECT YET THE CAR CONTINUES TO SWAY AT HIGHER SPEEDS. IT FEELS AS IF IT WOULD BENEFIT FROM AN UPGRADED FRONT AND REAR SWAY BAR TO TIE THE LENGTHIER VEHICLE TOGETHER A BIT MORE. I WOULD PURCHASE THESE MYSELF BUT DON'T WANT TO VOID THE LEASE WARRANTY AND REALLY FEEL THAT SUBARU SHOULD PROVIDE AND INSTALL THESE FOR FREE SINCE MULTIPLE PEOPLE SEEM TO HAVE THE SAME OR SIMILAR ISSUE. *TR

WE BOUGHT A 2010 SUBARU OUTBACK WITH MANUAL TRANSMISSION IN JULY 2010. IT HAS STALLED TWICE (ONCE IN SEPTEMBER AND ONCE IN OCTOBER) WHILE DRIVING ABOUT 25 MPH WITH THE CLUTCH DEPRESSED AND MAKING A LEFTHAND TURN INTO ONCOMING TRAFFIC. IN BOTH INSTANCES OF STALLING, THERE WAS A SLIGHT INCLINE IN THE HILL. SINCE I WAS TURNING INTO ONCOMING TRAFFIC THIS WAS A VERY DANGEROUS SITUATION. THE CAR STARTED UP IMMEDIATELY AFTER I PULLED TO SIDE OF ROAD. I AM BRINGING IN THIS CAR FOR SERVICE THIS UPCOMING WEEK. THE SUBARU DEALER I JUST SPOKE WITH SAID THAT THEY HAVE HAD TO SERVICE MULTIPLE CARS WITH THIS STALLING ISSUE FOR THE 2010 MODEL. THIS ISSUE IS EXTREMELY DANGEROUS AND SUBARU NEEDS TO PROVIDE A COMPREHENSIVE FIX BEFORE PEOPLE ARE HURT OR DIE--PERHAPS SOME PEOPLE HAVE BEEN HURT ALREADY? *TR

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED OUT OF THE DRIVEWAY, IT BEGAN TO SHAKE AND THEN STALLED. OTHER THAN THE SHAKING, THERE WAS NO PRIOR WARNING. THE DEALER REPLACED THE TRANSMISSION BUT THE FAILURE CONTINUED. THE CONTACT BELIEVED THE PROBLEM TO BE RELATED TO THE AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 12,000.

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL. HE TOOK HIS FOOT OFF OF THE BRAKE PEDAL BEFORE REACHING A STOP SIGN AND ATTEMPTED TO ACCELERATE. THE VEHICLE MOMENTARILY HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH WHENEVER HE ATTEMPTED TO ACCELERATE AFTER APPLYING THE BRAKES. HE ALSO STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH HE TOOK HIS FOOT OFF OF THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT BEGIN TO DECELERATE FOR APPROXIMATELY 4 SECONDS. THIS FAILURE ALSO RECURRED WHENEVER HE WAS DRIVING APPROXIMATELY 75 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE VEHICLE WAS MANUFACTURED TO OPERATE IN THAT MANNER. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 8,000.

2010 SUBARU OUTBACK AUTOMATIC,2.5I, IN FIRST MONTH OF OWNERSHIP NOTICED VEHICLE WANTED TO STALL WHEN I SLOWED DOWN OR STOPPED. HAVE HAD FOR 4 MONTHS VEHICLE IS WORSE, RPM'S DROP TO NEAR ZERO, CAR WILL THEN IDLE FAST TO COMPENSATE...IN THE LAST MONTH VEHICLE HAS A SEVERE SHUDDER, ON TOP OF THE NEAR STALLING...WAS TOLD BY DEALER THAT SUBARU HAS FIXED PROBLEM ON MANUALS BUT IS STILL WAITING FOR SOFTWARE FOR AUTOMATICS TO REFLASH COMPUTER. CAR IS VERY SHAKY AFTER THE NEAR STALLS UPON ACCELERATION. CAR ALSO ACCELERATES WHEN I HAVE FOOT ON BRAKE AND RELEASE TO INCH FORWARD (WAITING IN TRAFFIC) AS THOUGH IT HAS A VERY FAST IDLE. I WAS TOLD BY CORPORATE HEADQUARTERS TODAY, THAT THERE IS NO PROBLEM WITH THE AUTOMATICS..JUST MANUALS???? MY DEALER DISAGREES AND STATED TODAY THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM WAITING FOR A SOLUTION. *TR

I HAVE A 2010 SUBARU OUTBACK PZEV 6-SP MANUAL. THE ENGINE WILL SOMETIMES STALL (4 TIMES AND COUNTING, IN THE PAST 4 MONTHS) WHEN THE CLUTCH IS DEPRESSED TO SLOW DOWN FOR A STOP SIGN OR LIGHT. ALSO AT TIMES THE ENGINE WILL STUMBLE WHEN THE CLUTCH IS DEPRESSED FOR UPSHIFTS (NUMEROUS TIMES OVER THE MONTHS). THE PROBLEM IS AGGRAVATED WHEN THE A/C IS ON. THIS STALL PROBLEM CAN HAPPEN AT ANY SPEED, MOST NOTABLY AT 70KPH IN 4TH GEAR - SHIFTING TO NEUTRAL WHILE APPROACHING A RED LIGHT. THE ORANGE AND RED DASH LIGHTS WILL COME ON, STEERING AND BRAKING BECOME HEAVY, THE A/C SHUTS OFF WHILE THE FAN CONTINUES TO RUN AND A RESTART WITH THE KEY IS NECESSARY. THANK GOD THIS HAS NOT YET HAPPENED ON AN ON-RAMP OR OFF-RAMP. *TR

I HAVE A 2010 SUBARU OUTBACK WITH A 6 SPEED MANUAL TRANSMISSION. WHEN THE CLUTCH IS DEPRESSED TO SLOW DOWN FOR A STOP, THE ENGINE WILL SOMETIMES STALL. THE STALLING HAS OCCURRED ABOUT A DOZEN TIMES IN THREE MONTHS. THE ENGINE TRIES TO STALL UNDER SIMILAR CONDITIONS ABOUT 50% OF THE TIME, I.E. THE DASH LIGHTS COME ON, AND THE A/C COMPRESSOR AND FAN CUT OFF. THE PROBLEM OCCURS PRIMARILY WHEN THE AIR CONDITIONING IS ON, AND THE TEMPERATURE IS ABOVE 85 DEGREES. A MONTH AGO, I TOOK THE CAR TO THE DEALER FOR TWO RECALLS, AND TWO OTHER PROBLEMS INCLUDING THIS ONE. THE MECHANIC STATED SUBARU WAS AWARE OF THIS PROBLEM, BUT HIS COMPUTER HAD NOT BEEN UPGRADED TO REFLASH THE ECU. THE DEALERSHIP STATED THEY WOULD CALL WHEN THE ECU UPGRADE (FLASH) WAS AVAILABLE. ONE MONTH LATER, THEY STILL HAD NOT CALLED. I CALLED THE DEALER TODAY, AND HAVE AN APPOINTMENT FRIDAY (8/27/10) TO HAVE THE ECU UPGRADED. WHEN THE CAR STALLS, POWER STEERING AND BRAKES ARE LOST RESULTING IN UNSAFE DRIVING CONDITIONS. *TR

2010 SUBARU OUTBACK, 6 SPEED MANUAL TRANSMISSION. THE CAR HAS STALLED APPROXIMATELY 6 TIMES WHILE STOPPING AT A STOP SIGN WITH BOTH CLUTCH AND BRAKE PRESSED TO GROUND. NOTIFIED DEALER. DEALER LOOKED AT CAR AND SAID THEY COULD NOT REPLICATE ISSUE AND DID NOT KNOW WHAT WAS WRONG WITH IT. SUGGESTED I WAS DOING SOMETHING WRONG TO MAKE IT STALL. *TR

THE 2010 SUBARU OUTBACK 4 CYLINDER, STANDARD, HAS A SIGNIFICANT STALL FLAW. THE VEHICLE WILL STALL IN TRAFFIC WHEN THE CLUTCH IS PRESSED. THIS HAPPENED ON THE INTERSTATE WHILE ACCELERATING ON THE ONRAMP. AT 50 MPH WITH THE CLUTCH DEPRESSED, THE ENGINE STALLED RESULTING IN NO POWER STEERING. A TRACTOR TRAILER BARELY AVOIDED HITTING THIS CAR AS WE MANEUVERED TO THE SIDE. THE ENGINE STARTED UP PROMPTLY. THIS IS THE 10TH TIME THE CAR HAS STALLED AND THE MOST SERIOUS TO DATE. OTHER INCIDENTS HAVE BEEN AT LOWER SPEEDS WITH THE CLUTCH DEPRESSED: 20 MPH, LEFT TURNS, AND DECELERATING. THE LOCAL DEALERSHIP HAS INSPECTED THE CAR 3 TIMES, BUT HAS NOT DUPLICATED THE ISSUE. *TR

2010 SUBARU OUTBACK STALLING AND CHOKING OFF. DEALER UNABLE TO DUPLICATE AT THIS TIME. CAR PUT IN SHOP 2X SO FAR WITH NO SOLUTION. CAR STALLED OR CUT OFF 2 TO 3 TIMES A DAY. NO TREND. WE FEEL VERY UNSAFE DRIVING THIS CAR. THE DEALER LOANED US A 2010 SUBARU OUTBACK, AND THIS CAR HAS THE SAME PROBLEM. THE CAR WE OWN IS APPROX. 4/5 MONTHS OLD WITH APPROX. 13000 MILES ON CAR. THE LOANER WE HAVE HAS 3500 MILES ON CAR AT THIS TIME. WE DON'T FEEL THIS IS RELATED TO JUST OUR CAR BEING THE LOANER WE ARE DRIVING HAS THE SAME PROBLEM. *TR

2010 SUBARU OUTBACK STEERING WHEEL SHAKING WHILE AT FREEWAY SPEEDS, NOT TIRES. SUBARU HAS INSTALLED A TSB AND IT DID NOT SOLVE THE PROBLEM. SUBARUOUTBACK.ORG HAS MANY THOUSANDS OF POSTS ON THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF LIGHT WOULD ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE DEALER MADE REPAIRS TO THE AIR BAG COMPONENT AND THE BOTTOM OF THE PASSENGER SEAT WAS REPLACED. THE FAILURE PERSISTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2,700 AND THE CURRENT MILEAGE WAS 3,500.

1. NO EVENTS LEADING UP TO THE FAILURE AS IT IS A BRAND NEW CAR AND HAS BEEN EVIDENT FROM THE VERY BEGINNING. 2. STEERING WHEEL VIBRATES AT HIGHWAY SPEEDS BETWEEN 70 AND 75 MPH. IT OCCURS ALL THE TIME AT THOSE SPEEDS. CONSEQUENCES ARE THAT IT IS VERY DISTRACTING AND ALSO CAUSES NUMBNESS IN HAND AND ARM ON LONG TRIPS. 3. TIRES WERE BALANCED AND ROTATED BY DEALER, BUT PROBLEM WAS NOT RESOLVED. *TR

MY 2010 OUTBACK HAS A STEERING WHEEL SHAKE THAT OCCURS AT HIGHWAY (65+) SPEEDS. THE WHEEL OSCILLATES FROM LEFT TO RIGHT AT HIGH FREQUENCY, MOVING ABOUT 1/8" EACH WAY. THERE HAVE BEEN 4 ATTEMPTS AT FIXING THE PROBLEM, BUT SUBARU HAS NOT RESOLVED THE ISSUE. *TR

VEHICLE HAS PROBLEM WITH THE STEERING SYSTEM. THERE IS A VIBRATION/STEERING WHEEL OSCILLATION AT SPEEDS ABOVE 65MPH. THE VEHICLE HAS HAD REPAIR ATTEMPTS MADE BY SUBARU DEALER, NONE WITH LASTING RESULTS. THE TIRES WERE ALSO REPLACED AT APPROX 12,000 MILES DUE TO CUPPING. SO FAR THE TSB'S ISSUED BY SUBARU TO DEAL WITH THIS PROBLEM HAVE NOT BEEN EFFECTIVE. *TR