WHEN TRAVELING AT 60 + MPH THE VEHICLE FEELS UNSTABLE AND TENDS TO "FLOAT" IN THE LANE. TIRE PRESSURE IN ACCORDING TO THE BOOK. THE CAR TRACKS NORMALLY AT SLOWER SPEEDS. THE CAR IS 5 MO OLD AND GAS 8K MILES
2011 Subaru Legacy complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
FRONT PASSENGER AIRBAG SENSOR DOES NOT DETECT WHEN A 150 POUND 5 FOOT 1 ADULT IS SITTING IN FRONT PASSENGER SEAT. AIRBAG LIGHT SAYS OFF. MOVING AROUND IN THE SEAT MAKES NO DIFFERENCE. *TR
WHILE DRIVING ON A RURAL PAVED ROAD OUR CAR COULD NOT AVOID A POTHOLE DUE TO ONCOMING TRAFFIC. THE IMPACT OF THE POTHOLE WAS SEVERE, THE CAR ALMOST WRECKED. THE POTHOLE WAS NOT HUGE AND THE CAR WAS ONLY GOING 35 TO 40 MPH. AFTER PULLING TO THE SIDE OF THE ROAD TO DETERMINE DAMAGE, IT WAS DECIDED THERE WAS NONE AND WE CONTINUED WITH THE SHORT TRIP, AND THEN BACK HOME. THE FOLLOWING DAY WHILE DRIVING ON THE INTERSTATE, WE DISCOVERED THERE WAS A SEVERE SHIMMY IN THE DRIVE TRAIN. AFTER THE WEEKEND, WE TOOK THE CAR TO THE DEALER. ONCE INSPECTED, IT WAS DETERMINED THE CAR HAD TWO BENT RIMS ON THE SAME SIDE AS THE POTHOLE. I WAS TOLD THIS WAS THE NATURE OF LOW PROFILE TIRES. I REQUESTED A MEETING WITH A REPRESENTATIVE OF SUBARU. TWO WEEKS LATER, I HAD THAT MEETING. IN THE MEAN TIME, I TOOK THE CAR TO TWO DIFFERENT REPUTABLE TIRE SHOPS. BOTH OF WHICH HAVE TOLD ME THIS WILL ALWAYS BE AN ISSUE WITH LOW PROFILE TIRES AND PARTICULARLY THIS LEGACY AND THESE RIMS. EACH OF THE TWO SHOPS HAVE HAD NUMEROUS CUSTOMERS WHO HAVE HAD SIMILAR ISSUE, RELATED TO HAVING LOW PROFILE TIRES. AS IT HAS BEEN EXPLAINED TO ME, THERE IS NOT ENOUGH RUBBER BETWEEN THE RIM AND THE ROAD TO PREVENT THESE TYPES OF ISSUES FROM HAPPENING. THE TIRE ACTUALLY COLLAPSES AND SQUISHES DOWN COMPLETELY THIS ALLOWS THE RIM TO HIT THE ROAD. MY CONCERN IS THAT HAD MY WIFE BEEN DRIVING ON AND INTERSTATE HIGHWAY AT A HIGH RATE OF SPEED THIS COULD HAVE BEEN A SERIOUS OR FATAL ISSUE. AFTER MEETING WITH THE SUBARU REPRESENTATIVE, I
HEADLIGHT LOW BEAMS VERY SHORT VIEWING DISTANCE. CAN'T SEE ROAD FAR ENOUGH AHEAD TO STOP FOR DEBRIS. *TR
VEHICLE HAS VIBRATION IN STEERING WHEEL AND CLUTCH AND BRAKE PEDAL AT ALL SPEEDS. *TR
TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THE VEHICLE WAS IN PARK WHEN IT ACCELERATED IN REVERSE THROUGH A YARD CRASHING INTO A RETAINING WALL. THE CONTACT WAS ABLE TO TURN THE VEHICLE AFTER IT CRASHED INTO THE RETAINING WALL. THE VEHICLE WAS TAKEN TO THE CONTACTS RESIDENCE BUT HAD NOT BEEN INSPECTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 150.
DASH TROUBLE LIGHTS FLASHING CONSTANTLY ON AND OFF CHECK ENGINE, BRAKE FAILURE, ALL WHEEL DRIVE FAILURE, CRUISE CONTROL FAILURE, TEMPERATURE LIGHT, OIL WARNING LIGHT, ENGINE NOT ENGAGING WHEN GAS PEDAL DEPRESSED. CAR WOBBLES SIDE TO SIDE AT SPEEDS GREATER THAN 60 MPH, STEERING WHEEL EXCESSIVE VIBRATION. CURRENTLY IN REPAIR FOR OVER ONE WEEK. APPEARS DEALERSHIP CAN NOT CORRECT. WHEN ORIGINALLY REPORTED TO SERVICE ADVISOR HE STATED TO BRING IN THE CAR IN ONE WEEK. TOOK CAR IN IMMEDIATELY PER OWNERS MANUAL AND HE THEN STATED HE COULD NOT RELEASE CAR BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. THIS IS A NEW VEHICLE WITH 1500 MILES. *KB
RADIO CONTROLS ON LEFT SIDE OF STEERING WHEEL STOP FUNCTIONING INTERMITTENTLY. HAS HAPPENED ON 2 OCCASIONS IN THE 2 1/2 MONTHS I HAVE OWNED THE VEHICLE. THE SYMPTOMS ARE SIMILAR TO THOSE REPORTED WITH THE STEERING COLUMN ELECTRICAL ROLL CONNECTION RECALL (SUBARU RECALL WVR-28), HOWEVER, THAT RECALL WAS FOR 2010 MY VEHICLES AND I HAVE A 2011 MY VEHICLE. *TT
2011 SUBARU LEGACY 2.5I CVT PREMIUM MODEL : AT HIGHWAY CRUISING SPEEDS OF 60+ MPH, THE VEHICLE FEELS "WOBBLY". THE CAR FEELS AS THOUGH IT IS GETTING SWAYED FROM SIDE TO SIDE, EVEN ON GOOD ROAD IN GOOD CONDITIONS. I THINK IT HAS TO DO WITH THE AWD SYSTEM. I SLOW DOWN AT TIMES WHEN I SENSE THIS AS IT MAKES ME FEEL VERY UNSAFE. IT CAUSES A FEELING OF LOSS OF CONTROL OF THE VEHICLE. THIS HAPPENS DURING NORMAL WEATHER CONDITIONS (NO EXCESSIVE WINDS OR CROSS WIND LOADING). THIS IS NOTICEABLE TO THE PASSENGERS AS WELL. THE SWAYING OR PITCHING HAPPENS IN RIGHT AS WELL AS LEFT DIRECTIONS. NO AMOUNT OF STEERING WHEEL CONTROL SEEMS TO COUNTER THIS. TIRE PRESSURES ARE ACCURATE TO SPECIFICATIONS AND THE CAR IS BRAND NEW TO ME FEB 5, 2011 AND HAS ABOUT 700 MILES. *TR
DRIVING THROUGH THE SALTY STATE OF UT. MY REAR WINDOWS ON MY SUBARU LEGACY HAVE SALT BUILDING UP ON THE INSIDE OF THE DOOR. GOING TO THE CAR WASH DOESN'T HELP, IT JUST GROWS RIGHT BACK. I'M WORRIED THAT THE SALT COULD BE CAUSING INTERNAL DAMAGE TO DOOR, WHICH COULD LEAD TO FAILURE. *TR
AT HIGHWAY CRUISING SPEEDS OF 60-75MPH THERE IS A VIBRATION/SHAKE THAT IS FELT THROUGH THE STEERING WHEEL. WHEN TRAVELING LONG DISTANCES THIS VIBRATION CAUSES DISCOMFORT TO HANDS/ARMS. DECREASED TIRE PRESSURE, ROAD FORCE BALANCE, AND STEERING WHEEL REPLACEMENT (SOA TSB) DID NOT FIX. NEXT STEP IS TO REPLACE TIRES. THESE ARE "BANDAIDS" TO THE PROBLEM. PLEASE FORCE A REAL SOLUTION.
ENGINE SPEED SURGES OCCASIONALLY ( 4 EPISODES IN 6 MONTHS) WHEN MOVING VERY SLOWLY (PARKING) AND WHEEL IS BEING TURNED. HARD BRAKING STOPS CAR AND ENGINE SPEED RETURNS TO NORMAL. *LN
DRUMMING NOISE THAT APPEARS TO BE COMING FROM THE REAR-END OF THE VEHICLE, CAN BE HEARD AND VIBRATIONS FELT INSIDE THE VEHICLE, WHEN THE ENGINE IS ON AND THE VEHICLE IS AT REST OR MOVING. SUBARU OF AMERICA FACTORY AND DEALERSHIP SERVICE TECHNICIANS ARE NOT CERTAIN THAT THE ISSUE IS THE FUEL PUMP, BUT SOA FACTORY HAS INSTRUCTED THE DEALERSHIP TO REPLACE IT. *TR
I STARTED VEHICLE IN DRIVEWAY AS USUAL. PUT VEHICLE IN REVERSE, SLOWLY LETTING FOOT OFF BRAKE, ENGINE BEGAN TO SPUTTER AND SOUNDED LIKE IT WAS ABOUT TO STALL. BRAKED AND PUT IN PARK TO LET ENGINE WARM FOR A FEW MORE MINUTES. I PROCEEDED TO DRIVE WITHOUT INCIDENT.
TL*THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY CONDITIONS, SHE NOTICED THE CHECK ENGINE AND ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE BATTERY, THE STARTER, THE CABLE AND THE ECM. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS UNAVAILABLE.
SEVERE STEERING WHEEL/FRONT END SHIMMY ABOUT 60+ MPH WITH NORMAL DRIVING. PRETTY MUCH A CONSTANT OSCILLATION AT ROAD SPEED. ROAD FORCE BALANCING OF NO HELP, NOR DO NEW TIRES HAVE ANY EFFECT. FOR GOODNESS SAKE, NHTSA, PLEASE START A FORMAL INVESTIGATION OF THIS SIGNIFICANT AND PREVALENT PROBLEM...PLEASE. *TR
2011 SUBARU LEGACY 2.5I CVT PREMIUM MODEL : AT HIGHWAY CRUISING SPEEDS OF 60+ MPH, THE VEHICLE FEELS "WOBBLY". THE CAR FEELS AS THOUGH IT IS GETTING SWAYED FROM SIDE TO SIDE, EVEN IN GOOD ROAD CONDITIONS. THIS FEELING IS VERY UNSAFE. IT CAUSES A FEELING OF LOSS OF CONTROL ON THE VEHICLE. THIS HAPPENS EVEN THOUGH THE WEATHER CONDITIONS ARE NORMAL (NO EXCESSIVE WINDS OR CROSS WINDS). THIS SEEMS NOTICEABLE TO THE PASSENGERS AS WELL. THE SWAYING HAPPENS IN RIGHT AS WELL AS LEFT DIRECTIONS. NO AMOUNT OF STEERING WHEEL CONTROL SEEMS TO COUNTER THIS. TIRE PRESSURES ARE ACCURATE TO SPECIFICATIONS AND THE CAR IS BRAND NEW. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Subaru Legacy → · Every Legacy year → · How the figures are calculated →