1996 Subaru Legacy

Routine

Owners filed 123 complaints about this vehicle with federal regulators, most often about the air bags › frontal. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags › Frontal15
1208
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip11
300
Engine and Engine Cooling › Engine › Gasoline10
000
Engine and Engine Cooling › Engine7
000
Vehicle Speed Control6
201
Electrical System › Alternator/Generator/Regulator5
000
Suspension › Front › Springs › Coil Springs4
000
Air Bags4
101
Unknown or Other3
000
Seats3
102

4 safety recalls

Part 573 reports
Suspension › Front › Springs › Coil Springs01V216000
Filed Jun 25, 2001180,000 vehiclesSubaru Of America, Inc.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH FRONT COIL SPRINGS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW YORK, NEW JERSEY, NEW HAMPSHIRE, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE SALT, CAN RESULT IN BREAKAGE OF THE SPRING.

Risk. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy. DEALERS WILL NOTIFIY CUSTOMERS TO BRING THEIR VEHICLE TO AN AUTHORIZE DEALERSHIP TO HAVE A SPRING GUARD INSTALLED ON BOTH FRONT STRUTS TO PREVENT TIRE PUNCTURE AND REPLACE ANY BROKEN SPRINGS FREE OF CHARGE. OWNER NOTIFICATION BEGAN SEPTEMBER 18, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

Electrical System › Alternator/Generator/Regulator00I002000
Filed May 15, 2000223,520 vehiclesSubaru Of America, Inc.

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE AN ALTERNATOR PROBLEM THAT CAN RESULT IN A LOSS OF CHARGING CAPABILITY.

Risk. IF THE ALTERNATOR FAILS, THE ALTERNATOR WARNING TELLTALE WILL ALERT THE DRIVER TO THE PROBLEM, GIVING AMPLE OPPORTUNITY TO SEEK REPAIR BEFORE A LOSS OF BATTERY POWER, WHICH, IF THE WARNING WERE IGNORED, COULD ULTIMATELY RESULT IN A LOSS OF VEHICLE POWER (ENGINE STALL).

Remedy. DEALERS WILL REPLACE THE ALTERNATOR WITH A MODIFIED ALTERNATOR. OWNERS WILL ALSO BE CAUTIONED THAT, SHOULD THE ALTERNATOR TELLTALE WARNING LAMP ILLUMINATE, THEY MUST SEEK IMMEDIATE REPAIR TO AVOID THE EVENTUAL LOSS OF ELECTRICAL POWER, WHICH COULD RESULT IN AN ENGINE STALL.

Air Bags98V315000
Filed Dec 11, 199895,673 vehiclesSubaru Of America, Inc.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. INADVERTENT AIR BAG DEPLOYMENT CAN OCCUR AFTER UNDERCARRIAGE CONTACT OF THE TOW HOOKS WITH CURBS, DIPS, SPEEDBUMPS, POTHOLES, ETC.

Risk. UNEXPECTED AIR BAG DEPLOYMENT COULD RESULT IN PERSONAL INJURY.

Remedy. DEALERS WILL REMOVE THE FRONT TOW HOOKS.

Suspension › Front › Springs › Leaf Spring Assembly › Hanger,bracket98V091000
Filed May 4, 199829,442 vehiclesSubaru Of America, Inc.

Defect. VEHICLE DESCRIPTION: PASSENGER STATION WAGON, SEDAN AND SPORT UTILITY VEHICLES. DUE TO IMPROPER WELDING, FRACTURES CAN OCCUR ON THE SUPPORT BRACKET OF THE FRONT TRANSVERSE LINK.

Risk. SUCH FRACTURES CAN RESULT IN PARTIAL OR COMPLETE SEPARATION OF THE BRACKET CAUSING A FAILURE OF THE LOWER SUSPENSION MOUNTING, LEADING TO A LOSS OF VEHICLE CONTROL.

Remedy. DEALERS WILL INSPECT AND REPLACE IF NECESSARY THE FRONT SUSPENSION SUPPORT BRACKETS.

What owners reported

Newest filings
Power Train › Driveline › Differential UnitFire
Filed Mar 6, 2012255,000 milesPA

TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT THEN NOTICED THAT THERE WAS SMOKE AND FLAMES COMING FROM THE REAR END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY INSPECTED AND ADVISED THAT THE DIFFERENTIAL FAILED DUE TO THE VEHICLE BECOMING OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 255,000.

Air BagsCrash
Filed Oct 20, 2011108,000 milesNJ

TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT WAS DRIVING 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO HIS BUMPER AND THE AIR BAGS DEPLOYED. THERE WERE NO PHYSICAL DAMAGES TO THE VEHICLE AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL AUTO MECHANIC TO HAVE THE AIR BAGS AND THE WINDSHIELD REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 108,000.

Power Train › DrivelineFire
Filed Sep 22, 2010130,000 milesOH

MY DAUGHTER WAS DRIVING HER 96 SUBARU LEGACY THE OTHER DAY TO THE STORE WHEN SHE WAS ALERTED BY ANOTHER DRIVER THAT HER CAR WAS ON FIRE. LUCKILY THEY HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT IT OUT. BEECHMONT SUBARU SAID THIS WAS THE FIRST TIME THEY EVER SAW A REAR DIFFERENTIAL CATCH ON FIRE. I WANTED TO MAKE SUBARU AWARE AND MAYBE GET SOME HELP ON THIS REPAIR. MAKING SURE IT DONE CORRECTLY. IT WAS A VERY FRIGHTENING PHONE CALL FROM MY DAUGHTER. THIS WEB SITE WILL NOT ALLOW ME TO ENTER THE VIN. [XXX]. I WILL EDIT THE VIN TILL THE SITE ACCEPTS MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Aug 7, 2010CO

1996 SUBURU LEGACY SHUTS DOWN ALL ELECTRICAL SYSTEM. PURCHASED IN UTAH DROVE TO DENVER AREA. WENT TO DMV TO REGISTER THEN CAR QUIT. RESTS A WHILE THEN STARTS. *TR

Fuel System, Other
Filed Jul 9, 200784,600 milesPA

TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THE DEALER ATTRIBUTED THE CAUSE OF FAILURE TO THE WIRES INSIDE THE FUEL TANK BEING BURNT BECAUSE THE INTERNAL CONNECTOR HAD LOOSE TERMINALS. THE FUEL PUMP MODULE WAS REPLACED. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 84,600.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed May 2, 2007110,000 milesME

TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. WHILE FILLING THE GAS TANK THE CONTACT NOTICED A PUDDLE OF GAS FORMING UNDER THE VEHICLE. THE FILLER PIPE RUSTED THROUGH AND CAUSED THIN HOLES. THE CURRENT AND FAILURE MILEAGES WERE 110,000.*AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Aug 16, 200698,000 milesMI

DT*: THE CONTACT STATED AN ODOR OF FUEL WAS DETECTED AND A PUDDLE BEGAN TO FORM ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FUEL FILLER TUBE WAS REPLACED. UPDATED 9/5/2006 - *NM

Air Bags
Filed Oct 26, 200598,966 milesNY

MY 1996 SUBARU OUTBACK EXPERIENCED AN AIR BAG MALFUNCTION ON 6/14/2005. WHILE DRIVING DOWN OUR LOCAL HIGHWAY AT 55 MPH THE VEHICLE'S AIR BAG SUDDENLY DEPLOYED. THE SUDDEN DEPLOYMENT CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER BUT DUE TO THE MILEAGE ON THE VEHICLE THEY REFUSED TO CONTACT THE MANUFACTURER ABOUT REPAIRS. THE INSURANCE INSPECTOR BELIEVES THAT THE FAILURE WAS DUE TO A MALFUNCTION IN THE SYSTEM BECAUSE THERE WAS NO DAMAGE TO THE FRONT END OF THE VEHICLE TO INDICATE A 55 MPH CRASH. *NM *NM

Vehicle Speed ControlCrash
Filed Oct 18, 2005133,030 milesCO

DT: CONTACT STATED THAT WHILE PULLING INTO THE GARAGE VEHICLE ACCELERATED WITHOUT WARNING AND HIT THE REAR OF THE GARAGE AND DID DAMAGE TO THE BUILDING. THE VEHICLE WAS TOTALED. DEALER SAID THEY NEVER HEARD OF THIS PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 11/16/2005 - *NM

Fuel System, Other › Storage › Fuel Gauge System
Filed Oct 14, 200579,000 milesCA

DT: THE CALLER SAYS HIS GAS GAUGE WILL SHOW EMPTY WHEN IT GETS DOWN TO HALF A TANK. HE STATES THAT IT DOES NOT HAPPEN ALL THE TIME. IT HAS BEEN HAPPENING FOR A MONTH. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET.*AK THE CONSUMER DID CONTACT THE MANUFACTURER AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER, BUT THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 21, 2005144,000 milesNH

STONE GAURD PROTECTING FUEL FILLER PIPE CAUSED DIRT TO BE TRAPPED BLOCKING DRAIN AND WATER TO ACCUMULATE AGAINST FILLER PIPE. RUSTED FILLER PIPE CAUSING LEAKING.

Suspension › Front › Springs › Coil Springs
Filed Jul 15, 2005NY

REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED. *JB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jun 29, 2005NY

DT: THE FILLER PIPE ON FUEL TANK ROTTED OUT AND LEAKED FUEL ALL OVER THE PLACE. DEALER SAID IT WAS NOT A SAFETY DEFECT AND NO RECALL WAS NOTED.

Suspension › Front › Springs › Coil Springs
Filed Jun 17, 2005144,000 milesNY

TODAY, 06/17/05, DURING A ROUTINE NYS SAFETY INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE DRIVER'S SIDE FRONT OF MY 1996 SUBARU LEGACY FAILED FOR A SECOND TIME. IN 1999 THE ORIGINAL SPRING SNAPPED CAUSING DAMAGE TO BOTH THE TIRE AND THE SPARE. AT THAT TIME THE SPRING WAS REPALCED.I CONTACTED SUBARU ABOUT THIS UNUSUAL FAILURE BUT THEY DID NOTHING. IN 2001 I RECEIVED A RECALL LETTER FROM SUBARU BECAUSE OF SPRING FAILURES. AS INSTRUCTED, I RETURNED THE CAR TO THE DEALERSHIP WERE BOTH FRONT SPRINGS WERE WAS FITTED WITH SAFETY DEVICES TO PREVENT ANOTHER FAILURE. I ASSUMED THAT THE PROBLEM WAS SOLVED AND THE CAR WOULD BE SAFE TO DRIVE. EVENTUALLY I WAS REIMBURSED FOR MY REPAIR EXPENSES. TODAY I CONTACTED SUBARU CONSUMER SERVICE DEPARTMENT WHEN I LEARNED THAT THE REPLACEMENT SPRING FAILED AND NEEDED REPLACEMENT. I WAS TOLD BY A REPRESENTATIVE THAT SUBARU HAD MET ITS RECALL OBLIGATIONS AND WOULD DO NOTHING ABOUT THE FAILURE OF THE FRONT END REPLACEMENT SPRING. SUBARU HAS NOT SOLVED MY PROBLEM AND I WILL BE REQUESTING REIMBURSEMENT FOR A SECOND TIME.

Service Brakes, Hydraulic › Foundation Components › Master CylinderCrash
Filed Sep 28, 200485,123 milesWV

THE VEHICLE WAS SLOWLY MOVING INTO DRIVEWAY AND THE BRAKES WERE APPLIED AND FAILED TO STOP THE VEHICLE AND HIT THE HOUSE. THE VEHICLE WAS TOWED. THE CONSUMER WAS INFORMED BY DEALERSHIP THAT THE MASTER CYLINDER FAILED. THE MASTER CYLINDER NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THERE WAS NO WARNING. THE FAILURE OF THE MASTER CYLINDER CAUSED THE FRONT BRAKES ROTORS AND PADS TO BURN UP. *SC

Electrical System › Alternator/Generator/Regulator
Filed Aug 17, 2004NY

WHILE DRIVING THE BATTERY WARNING LIGHT CAME ON FOLLOWED BY ENGINE STALLING. VEHICLE WAS TOWED TO A SERVICE STATION , WHO INDICATED THAT THIS OCCURRED BECAUSE OF ALTERNATOR FAILURE. THE ALTERNATOR AND BATTERY WERE REPLACED. THE FAILURE RECURRED. AN ALTERNATOR RECALL 00I002000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK

Seats › Front Assembly › ReclinerCrash1 injured
Filed Aug 9, 200460,000 milesNC

MY DAUGHTER SPUN HER 1996 SUBARU LEGACY WAGON WHILE TRYING TO MISS A DEER AT ABOUT 45 MPH. SHE HIT A TREE GOING BACKWARDS. IN THE COLLISION THE SEAT BACK BROKE ON THE DRIVERS SEAT. THIS CAUSED HER TO HIT HER HEAD AND NECK AND SHE SUFFERED A BROKEN NECK. THE SEAT BACK SHOULD NOT HAVE BROKEN IN A REAR END COLLISION. THE CAR WAS IN GOOD SHAPE AND ONLY HAD 60,000 MILES.*AK

Latches/Locks/Linkages › Hood › Latch
Filed Jul 29, 200470,000 milesNY

WHILE DRIVING 55 MPH THE HOOD FLEW OPEN, SHATTERING THE FRONT WINDSHIELD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Jan 4, 2004WV

1996 SUBARU LEGACY, BRIGHTON MODEL SW 65,000 MILES I PURCHASED THE VEHICLE NEW. I HAVE HAD PLUGS AND WIRES REPLACED SEVERAL TIMES IN THE PAST YEAR. THIS LAST TIME ONE PLUG WIRE AND PLUG WAS BAD. THE PROBLEM I WAS HAVING WAS WHEN ACCELERATING AT HIGH SPEEDS THERE WAS A MISS OR HESITATION IN THE ENGINE AS WELL AS THE A SHAKING. ALSO, THE CHECK ENGINE LIGHT CAME ON. THIS ALSO HAPPENS MORE OFTEN WHEN THE VEHICLE IS COLD OR WHEN IT IS COLD OUTSIDE. MY LOCAL DEALER FINALLY BELIEVES IT IS A BAD VALVE GUIDE. HE DROPPED THE EXHAUST MANIFOLD AND COULD SEE ONE OF THE GUIDES HAVING DOWN FROM THERE. I HAVE NOT HAD THIS FIXED YET, I JUST FOUND THIS OUT 1-2-04. I UNDERSTAND THERE HAS BEEN SEVERAL LEGACY'S WHICH WERE MADE IN 1995 AND 1996 THAT HAVE HAD THIS PROBLEM. I HAVE ALSO SEEN A COMPLAINT WHICH WAS FILED AT THIS WEB SITE REGARDING THE SAME PROBLEM IT IS ODI ID NO. 732588. THIS IS A COSTLY PROBLEM AND FEEL SUBARU SHOULD RECALL THESE VEHICLES. I AM HOPING TO GET THE PROBLEM FIXED WITHIN THE NEXT WEEK OR SO. I ALSO FEEL DEALERSHIPS SHOULD BE MADE AWARE TO CHECK THIS PROBLEM WHEN PLUGS BEGIN TO FOWL OUT LIKE MINE HAS DONE SEVERAL TIMES NOW. I WILL LET YOU KNOW HOW THIS GOES. JD *LA

Engine and Engine Cooling › Engine
Filed Dec 22, 200390,000 milesUT

WHILE TRAVELING AT 35 MPH HEAD GASKET BLEW OUT, DRIVER LOST POWER STEERING, AND ENGINE DIED. VEHICLE WAS TOWED TO A MECHANIC, WHO INDICATED THAT ENGINE NEEDED TO BE REPLACED ALONG WITH SOME OTHER COMPONENTS. *AK

20 of 123 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20256000Routine
202417010Routine
202310200Routine
202232210Routine
202131300Routine
2020121610Routine
2019123310Routine
2018117310Routine
2017119210Do not drive
2016147300Do not drive
2015159330Routine
2014531020Routine
2013661200Routine
2012901600Routine
20111671620Routine
20101501811Fatalities reported
2009651310Routine
200865910Routine
200733940Routine
200687711Fatalities reported
2005184940Routine
2004491100Routine
2003601500Routine
200254511Fatalities reported
200177820Routine
200094420Routine
199994310Routine
1998114520Routine
1997139620Routine
1996 — this page123440Routine
1995182230Routine
199460041Fatalities reported
199377110Routine
199255200Routine
199178300Routine
199081420Routine

Compare every Legacy year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 25, 2001. Source: NHTSA Office of Defects Investigation.