2013 Subaru Impreza complaints

2013 IMPREZA WITH APPROXIMATELY 50,000 MILES HAS STEERING PROBLEMS. AT LOW SPEEDS STEERING WHEEL TURNS LEFT ON ITS OWN. AT OTHER SPEEDS YOU HAVE TO HOLD WHEEL SO IT DOESN'T PULL LEFT. MUCH HARDER TO TURN RIGHT AT ANY SPEED. TOLD BY DEALER HAS LEAKING STEERING RACK.

THE PASSENGER SIDE OCCUPANT DETECTION SYSTEM HAS FAILED. WHEN SOMEONE SITS IN THE PASSENGER SEAT THE AIRBAG IS NOT ACTIVATED AND THE AIRBAG WARNING LIGHT COMES ON. THIS SEEMS TO BE A COMMON COMPLAINT.

AFTER 7 WEEKS AND MULTIPLE COSMETIC ATTEMPTS TO REPAIR THE DAMAGE THEY DID TO MY CAR I AM STILL DRIVING AN UNSAFE CAR THAT SMELLS OF GAS. ALL OF THIS OCCURRING AFTER A FAULTY RECALL REPAIR (THAT THEY DO NOT DENY) THAT NEARLY CAUSED A MULTI CAR CRASH ON RT495. WHAT I WANT FROM PATRICK MOTORS/ SUBARU OF AMERICA: I WANT MY CAR REPAIRED AS SOON AS POSSIBLE TO THE SATISFACTION THAT THE CAR IS NOT DANGEROUS TO DRIVE. CAN YOU HELP ME!

I RECEIVED NOTIFICATION OF 2 SAFETY RECALLS FOR MY VEHICLE: SUBARU RECALL WTY-84 (NHTSA ID 18V-772) AND SUBARU SAFETY RECALL WUE-90 (NHTSA RECALL ID 19V-149.) I PURCHASED MY CAR ON THE ISLAND OF O'AHU AND LIVE ON THE ISLAND OF MOLOKA'I. SERVCO SUBARU WILL NOT PAY FOR MY CAR TO BE SHIPPED BY BARGE FOR REPAIRS. SINCE THE VALVE SPRINGS AFFECTED ARE A DEFECT IN THE ENGINE UPON MANUFACTURE, I FEEL THAT I SHOULD RECEIVE REIMBURSEMENT FOR THE COST OF SHIPPING. MY BUDGET IS TIGHT AND THIS WILL BE A HARDSHIP.

SPOT WELDS TO THE FIREWALL FAIL/BREAK FOR THE CLUTCH AND BRAKE PEDALE ASSEMBLY SO ITLLL HAVE A DELAY IN ACTUATION OVER TIME DUE TO THE WELDS BREAKING AND BECAUSE OF THAT THE ASSEMBLY BAR WILL FRACTURE AND BREAK OVER TIME WHICH WILL NEED TO BE REPLACED OR ELSE BRAKING ACTUATION WILL BE DELAYED WHEN PRESSED, THIS IS ALL WHILE IN MOTION OVER TIME OF PRESSING AND DEPRESSING, POPULAR COMPLAINT AND ISSUE KNOWN THAT OUTSIDE COMPANIES SELL BRACKETS TO HELP WITH THE WELDS FAILING AND THE ASSEMBLY CRACKING

DIAGNOSING THE CHECK ENGINE LIGHT REVEALS CODE P2764, WHICH INDICATES THE TRANSMISSION CONTROL VALVE BODY NEEDS TO BE REPLACED DUE TO A FAULTY SOLENOID. THIS IS A KNOWN ISSUE WITH SUBARU'S CVT TRANSMISSION, WHICH IS WHY SUBARU EXTENDED THE WARRANTY FOR THIS ISSUE. HOWEVER, THE WARRANTY ONLY COVERS VEHICLES WITH A DEMONSTRABLE PROBLEM. MY CAR JUST DEVELOPED THE PROBLEM, AND IS NO LONGER COVERED BY THE WARRANTY (23,000 MILES OVER THE LIMIT). THIS IS A POTENTIALLY DANGEROUS ISSUE (AFFECTED CARS MAY STALL AT ANY TIME), WHICH AFFECTS MANY VEHICLES STILL ON THE ROAD. SUBARU SHOULD HAVE TO REPLACE ALL OF THE PARTS BEFORE THEY FAIL! YOU SHOULD ALREADY HAVE A NUMBER OF OTHER COMPLAINTS ABOUT THIS ISSUE.

SOMETIMES WHILE I'M DRIVING AND WHEN A PERSON IS IN THE PASSENGER SEAT THE AIR BAG RANDOMLY TURNS OFF. ALSO TWICE THE SEAT BELT ALARM HAS SOUNDED WHILE I'M DRIVING AND NON ONE IS IN THE PASSENGER SEAT. I HAD THE ISSUE CHECKED OUT AT THE DEALER TODAY AND THE SENSOR IS FAULTY AND NEEDS TO BE REPLACED AT A $800 PLUS COST TO ME. I UNDERSTAND THIS IS THE SAME SENSOR THAT WAS RECALLED ON THE 2012 MODELS.

2013 SUBARU IMPREZA HAS 67,000 MILES. STEERING PULLS TO THE LEFT WHEN DRIVING AND THEN ALL THE WAY TO THE LEFT WHEN STOPPED OR TURNED OFF. VERY HARD TO KEEP STRAIGHT. SUBARU DEALER TOLD ME I NEEDED A NEW STEERING RACK AND ELECTRONIC STEERING MODULE. REPLACEMENT WOULD BE 2000.00. THEY TOLD ME TO CALL 1800SUBARU3. I DID NOT HAVE IT FIXED.

ON 07/08/2019 I TOOK MY SUBARU IMPREZA TO A LOCAL DEALERSHIP TO HAVE RECALLS WUE90 AND WTY84 COMPETED. IT NOW SEEMS THAT WHATEVER WORK WAS DONE TO SATISFY THE RECALLS HAS BEEN CAUSING THE CAR TO MALFUNCTION. THE RECALL SERVICE WAS COMPLETED ON 07/09, AND I PICKED IT UP THAT DAY. BEGINNING ON 07/10, HOWEVER, THE CHECK ENGINE AND VEHICLE DYNAMICS CONTROL WARNING LIGHTS STARTED COMING ON INTERMITTENTLY. SO FAR, THESE WARNING LIGHTS HAVE DISPLAYED FOR A PORTION, OR FOR THE ENTIRETY, OF 22 OF THE PAST 32 DAYS. BOTH LIGHTS (CHECK ENGINE AND VDC) HAVE DISPLAYED TOGETHER EVERY TIME, AND ARE USUALLY ON OR OFF WHEN THE VEHICLE IS STARTED. WHEN THE LIGHTS ARE ON, THE CRUISE CONTROL DOES NOT FUNCTION AND I HAVE NOTICED A SIGNIFICANT (-21.6%) DECREASE FROM MY AVERAGE GAS MILEAGE. ON FOUR OCCASIONS THAT I AM ABLE TO RECALL, THE WARNING LIGHTS ALSO CAME ON UNDER BRAKING (I.E. THEY WERE OFF WHEN I STARTED THE CAR AND THEN TURNED ON AT SOME POINT DURING MY TRIP WHEN I PRESSED THE BRAKES). WHETHER THE WARNING LIGHTS ARE ON OR OFF, I HAVE NO WAY OF KNOWING WHAT ISN'T WORKING (OTHER THAN THE CRUISE CONTROL AS I MENTIONED). I HAVE TAKEN THE VEHICLE BACK TO SUBARU TWICE TO TRY TO RESOLVE THE ISSUE: FIRST ON 07/10 AND THEN ON 08/07. THEY SCANNED THE CODES, DID SOME WORK ON IT, AND GAVE THE CAR BACK TO ME, CLAIMING THAT IT WAS FIXED. THE ONE THING THEY ARE FAILING TO CONSIDER IS THAT THE PROBLEM MAY ACTUALLY BE RELATED TO THE SERVICE PERFORMED TO COMPLETE THE RECALLS BECAUSE I'VE NEVER HAD AN ISSUE

RECALL #18V-772, VALVE SPRING REPAIR. ON MAY 9, 2019 ROGER'S SUBARU PERFORMED RECALL WORK ON MY 2013 IMPREZA. NOW MY ENGINE MAKES A LOUD KNOCKING NOISE. THIS NOISE HAPPENS WHEN DRIVING & WHEN STATIONARY.

CAR HAS 55,000 MILES. STEERING BOX CRACKED AND DRIVING ASSIST SENSOR PULLS CAR ABRUPTLY TO THE LEFT WHEN DRIVING. NEED TO HOLD WHEEL TIGHT AND FIGHT IT TO NOT PULL CAR INTO ONCOMING TRAFFIC. WHEN PARKING AND BRAKING CAR WHEEL WILL TURN SEVERAL TIMES TO LEFT UNTIL COMPLETELY LEFT.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE ELECTRONIC STEERING SHIFTED THE DIRECTION OF THE VEHICLE WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO CORRECT THE STEERING. THE CONTACT TOOK THE VEHICLE TO QUIRK AUTO GROUP (293 HOGAN RD, BANGOR, ME 04401, (866) 413-4706) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000.

SHORTLY AFTER GETTING VALVE SPRING REPLACEMENT WORK DONE AT HUNTER SUBARU IN HENDERSONVILLE NC THE AC CONDESNSER SEIZED UP. SHOP IS NOT STANDING BEHIND WORK DONE DURING RECALL INCLUDING A AC REFRIGERANT REMOVAL AND REPLACEMENT AND CLEANING OF HOSES AND LINES. AC CONDENSERS DONT JUST SEIZE UP LESS THAN 3K MILES AFTER BEING SERVICED, THEY ARE KILLED BY LACK OF LUBRICATION OR IMPROPER PRESSURES. SUBARU OF AMERICA WILL NOT RESPOND EITHER. POOR JOB BY BOTH. DEALER WANTS TO CHARGE $1200 TO FIX THEIR MISTAKE. CRIMINALS. I WOULD NOT HAVE DONE MY WARRANTY WORK AT HUNTER IF I KNEW THEY WERE GOING TO MESS AROUND WITH OTHER SYSTEMS IN THE VEHICLE. AC IS CRITICAL TO KEEP VISION CLEAR DURING DRIVING. CAR STUTTERED AND NEARLY STALLED WHEN AC UNIT "SEIZED" AND THE CAR SMELLED LIKE BURNING PLASTIC. SCARY

RECALL WORK TO REPLACE THE VALVE SPRINGS WAS PERFORMED MAY 13TH. CHECK ENGINE LIGHT CAME ON MAY 14TH. LESS THAN 500 MILES AND ONE MONTH LATER IT THREW A PISTON ROD AND BLEW THE ENGINE.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TIMMONS SUBARU (3950 CHERRY AVE, LONG BEACH, CA 90807, (888) 496-9707) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I PURCHASED MY CAR USED FROM A DEALERSHIP IN MAY 2018 AND ALMOST IMMEDIATELY THE AIRBAG LIGHT BEGAN TO MALFUNCTION. THE AIRBAG LIGHT WILL SHUT OFF REGARDLESS OF WHETHER A PURSE, BACKPACK OR PERSON IS SITTING IN THE PASSENGER SEAT. IN SOME CASES THERE ARE NO ELECTRONICS, OTHERS THERE ARE. IT CAN ALSO SHUT OFF IF SOMEONE SITS IN THE CAR WITH WET CLOTHING (AFTER A RAIN STORM OR AFTER SWIMMING). THIS IS EXTREMELY DANGEROUS AND NOT ACCEPTABLE THAT THIS HAS NOT BEEN ADDRESSED AS A RECALL ISSUE. THIS VEHICLE WAS MANUFACTURED IN 2012, BUT IS A 2013 MODEL. WITH THE EXACT SAME AIRBAG AND SEAT FEATURES AS 2011-2012 SUBARUS WITH RECALLS ISSUED, THIS IS EXTREMELY NEGLIGENT ON SUBARU'S PART. I SHOULD NOT HAVE TO MAKE PASSENGERS SIT IN THE BACK SEAT. THIS IS MY FIRST SUBARU, BASED ON FRIEND RECOMMENDATIONS, BUT IT IS HIGHLY UNLIKELY I WOULD BUY ANOTHER DUE TO THE LACK OF RESPONSIBILITY TAKEN BY SUBARU TO REPAIR THIS EXTREMELY DANGEROUS DEFECT. I BELIEVED THAT SUBARU TOOK PRIDE IN MAKING SAFETY A NUMBER ONE PRIORITY WITH THEIR VEHICLES, BUT NO LONGER BELIEVE THAT TO BE THE CASE. I ALSO DON'T BELIEVE THAT SPENDING $1,100 ON A REPLACEMENT SEAT, WITH NO GUARANTEE OF THIS FIXING THE PROBLEM, SHOULD BE MY OUT OF POCKET EXPENSE. PLEASE ISSUE A RECALL AND PROVE YOU ARE THE REPUTABLE COMPANY I BELIEVED YOU TO BE.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT USED IN OCTOBER OF 2018. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT TOOK THE VEHICLE TO CENTER SUBARU (45 WINSTED RD, TORRINGTON, CT 06790, (860) 489-1301) WHERE IT WAS NOTICED THAT THE FRAME HAD MAJOR DAMAGE THAT WAS COVERED UP TO RESELL THE VEHICLE. THE DEALER RESEARCHED THE VEHICLE IN THEIR SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT PERFORM THE RECALL REPAIRS BECAUSE THE VEHICLE HAD A SALVAGE TITLE. THE DEALER FURTHER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THE CONTACT MAY HAVE BEEN RIPPED OFF WHEN PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED (AUTO SALES CT, 1320 WOLCOTT RD, WOLCOTT, CT 06716, (203) 441-4911) DID NOT DISCLOSE THAT THE VEHICLE WAS SALVAGED. THE FAILURE MILEAGE WAS 70,215.

RECEIVED RECALL NOTICE ON FAULTY VALVE SPRINGS AND WAS TOLD BY DEALER IT WOULD BE AT LEAST ONE YEAR BEFORE THEY COULD MAKE THE REPAIR. THIS TIMEFRAME IS UNACCEPTABLE CONSIDERING THE RISK OF ENGINE MALFUNCTION I AM ASSUMING WHILE WAITING. WHY WOULD YOU ALLOW MANUFACTURERS TO PUSH OUT CRITICAL SAFETY REPAIRS THAT FAR OUT?????

COMPLAINT REGARDING: SUBARU PASSENGER-AIRBAG OCCUPANT DETECTION SYSTEM (ODS). PASSENGER AIRBAG SIGNAL TURNS ON AND OFF UNEXPECTEDLY DURING THE FOLLOWING CIRCUMSTANCES: PASSENGER IN THE SEAT AND THE CAR IS STATIONARY, NO PASSENGER IN THE SEAT AND THE CAR IS STATIONARY, PASSENGER IN THE SEAT WHEN CAR IS IN MOTION IN THE STREET, PASSENGER IN THE SEAT WHEN CAR IS IN MOTION ON THE HIGHWAY, NO PASSENGER IS IN THE SEAT AND CAR IS IN MOTION IN THE STREET AND HIGHWAY. PASSENGER SEAT WAS NOT WET AT ANY TIME. LAPTOP AND CELL PHONE WAS ON THE SEAT (BACKPACK OR PASSENGER LAP), OR IN CLOSE PROXIMITY IN MOST INCIDENTS. ANY PASSENGER OCCUPANT HAS ALWAYS BEEN AN ADULT MEETING THE STATE AND FEDERAL SAFETY REGULATIONS. RESOURCE TO EXPLAIN CONCERN IN GREATER DETAIL. AND TO EXPRESS DEEP CONCERN THAT THE IMPREZA 2012 SENSOR RECALL WAS NOT EXTENDED TO THE IMPREZA 2013 YEAR: HTTPS://WWW.CARANDDRIVER.COM/NEWS/A15353278/SUBARU-RECALLS-32000-IMPREZAS-FOR-AIRBAG-SENSORS/ RESOURCE FOR IMPREZA 2012 AND 2013 ODS MECHANISM: HTTPS://WWW.STANLEYSUBARU.COM/BLOG/2012/AUGUST/6/HOW-DOES-THE-OCCUPANT-DETECTION-SYSTEM-ODS-WORK-IN-MY-SUBARU.HTM

CANNOT REMOVE THE KEY FROM IGNITION , TAKES SEVERAL ATTEMPTS OF TURNING THE STEERING WHEEL BEFORE THE KEY CAN BE REMOVED , ALSO CAR WILL NOT START MUST ATTEMPT TO MOVE STEERING WHEEL AND HOPE THAT IT STARTS

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THERE WAS NO FORWARD MOMENTUM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAULT CODE WAS UNABLE TO BE RETRIEVED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). GURLEY LEEP SUBARU (5302 GRAPE RD, SUITE #2, MISHAWAKA, IN 46545, (574) 258-7700) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

VALVE SPRING RECALL SUBARU DEALERSHIP "FIXED" MY CAR DUE TO THIS RECALL BACK IN FEBRUARY 2019, ACCORDING TO MANUFACTURERS PROCEDURE. THIS INCLUDED ADDING OIL AND ALSO COOLANT TO MY VEHICLE. IT WAS RETURNED TO ME AS SOON AS IT WAS COMPLETED (TOOK 4 DAYS APPROX.) HOWEVER, RECENTLY, THE WEEK OF THE 20TH OF MAY 2019, THAT IS ABOUT 3 MONTHS AFTER THE "REPAIR" DONE FOR THE RECALL, MY ENGINE STALLED WHILE I WAS DRIVING ON THE ROAD. FORTUNATELY I WAS CLOSE TO HOME AND AFTER STRUGGLING IT TURNED ON AND I DROVE IT HOME. HAD TO TOW IT TO THE DEALERSHIP TO GET IT FIXED AGAIN. I AM AFRAID THE ISSUE WITH THE ENGINE, IS FAR MORE SERIOUS, AND SUBARU IS NOT ACKNOWLEDGING THE ISSUE AS THEY SHOULD. STALLING IN THE MIDDLE OF THE ROAD CAN BE EXTREMELY DANGEROUS. THIS NEEDS TO BE FIXED IN A BETTER MATTER. TO WHICH I THINK, ALL AFFECTED VEHICLES WITH THIS SERIOUS ISSUE, NEED A NEW ENGINE.

THE PASSENGER AIR BAG LIGHT DOES NOT COME ON OR ACTIVATE WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. THE AIR BAG LIGHT IN THE DASH BY THE SPEEDOMETER ALSO COMES ON RANDOMLY. THE EXACT SAME THING IS HAPPENING THAT OTHER PEOPLE HAVE COMMENTED ABOUT ON THIS WEBSITE. THE 2012S WERE RECALLED, BUT NOT THE 2013S WITH THE SAME PARTS?? GET IT TOGETHER SUBARU...

I WAS DRIVING STRAIGHT ON A CITY STREET AND THE AIRBAG LIGHT CAME ON, I DON'T KNOW WHY, BUT I DO KNOW THE AIRBAGS WILL NOT DEPLOY IF I GET INTO A ACCIDENT. THE CAR ONLY HAS 95000 MILES ON IT SEEMS LIKE A DEFECT, NEVER OWN A VEHICLE THAT HAD THIS HAPPEN

I INITIALLY CALLED MY LOCAL DEALER TO FIX THE RECALL (ENGINE VALVE MALFUNCTION) ON JANUARY 18, 2019. THEY SOONEST AVAILABLE DATE TO SCHEDULE THE REPAIR WAS TODAY, MAY 13, 2019 CITING A BACK ORDER ON PARTS. ALMOST 5 MONTHS LATER. ATTACHED IS THE SCREENSHOT OF THE DAY I MADE THE PHONE CALL. THEY ALSO INDICATED IN THE PHONE CALL WHEN I MADE THE APPOINTMENT THAT THE REPAIR WOULD NOT TAKE LONG AND I WOULD HAVE MY CAR BACK THE NEXT DAY. TODAY, THEY TELL ME THAT THEY WILL LIKELY HAVE MY CAR FOR ABOUT A MONTH BECAUSE THEY ARE BACKLOGGED AND THE AMOUNT OF WORK INVOLVED IS "MORE THAN ANYONE ANTICIPATED." I FEEL THAT NEARLY 6 MONTHS CANNOT BE CONSIDERED A "REASONABLE AMOUNT OF TIME."

WHEN I LISTED MY VIN NUMBER MY CAR DID NOT SHOW UP AS BEING RECALLED FOR THE SUBARU VALVE SPRING RECALL. MY FIVE DOOR IMPREZA HAS A BUILD DATE OF 06-2013. THE RECALL GOES THRU JUNE 13 OF 2013. NHTSA CAMPAIGN NUMBER: 18V772000 I DON'T KNOW THE DAY MY VEHICLE WAS MANUFACTURED AND I DON'T KNOW HOW TO DETERMINE THE DAY. HOWEVER I DO KNOW MINE WAS EQUIPPED WITH THE WEAK SPRINGS. WHILE MY CAR WAS STILL UNDER WARRANTY I HAD A VALVE SPRING BREAK WHILE DRIVEN AT APPROXIMATELY 50 MPH ON THE HWY ALLOWING THE VALVE TO TRAVEL INTO THE CYLINDER. THIS DESTROYED ONE HEAD AND THE PISTON. ALSO SCRATCHING THE CYLINDER WALL. THIS REQUIRED THE REPLACEMENT OF THE SHORT BLOCK ASSEMBLY AND ONE HEAD. NOW I STILL HAVE ONE ORIGINAL HEAD AND ONE REPLACEMENT HEAD THAT I DON'T KNOW THE BUILD DATE ON. I THINK THE RECALL SHOULD BE EXPANDED TO COVER CARS BUILT LATER THAN JUNE 13 2013.

PASSENGER AIR BAG DOES NOT REGISTER AS 'ON' WHEN A PASSENGER IS PRESENT. EVEN A 15 POUND BACKPACK WILL CAUSE THE VEHICLE TO SHOW THAT THE PASSENGER AIRBAG IS OFF. IT NEVER COMES ON. IT'S GOTTEN TO THE POINT WHERE I WILL NOT ALLOW PEOPLE TO RIDE IN THE FRONT OF MY CAR WITH ME, BECAUSE I AM WORRIED THEY MAY BE SERIOUSLY INJURED IN CASE OF AN ACCIDENT. WHY HAVE SUCH A SPACIOUS VEHICLE IF ITS OCCUPANTS AREN'T SAFE? ALSO, THE RECALLED SENSOR IN THE 2012 IMPREZA CARS IS THE SAME TECHNOLOGY IN THE 2013 MODELS. WHY HAS THIS NOT BEEN TAKEN CARE OF? *DT

I WAS DRIVING AND THE CRUISE CONTROL LIGHT STARTED BLINKING, THE CHECK ENGINE LIGHT CAME ON, AND THE TRACTION CONTROL LIGHT CAME ON. HTTPS://YOUTU.BE/ZUJIGGDQQ5E

THIS COMPLAINT RELATES TO THE FOLLOWING RECALL: MANUFACTURER RECALL NUMBER: WTY84 NHTSA RECALL NUMBER: 18V772000 THE DEALER IN COLORADO SPRINGS, CO, HEUBERGER MOTORS, HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. I CALLED ON JANUARY 17TH, 2019 TO SCHEDULE THE WORK BUT AS OF TODAY, APRIL 23, 2019, THEY HAVE NOT DONE SO. THEY CLAIM THAT "IT'S JUST A SLOW PROCESS". I FIND THIS UNACCEPTABLE FOR A SAFETY RECALL.

EXCESSIVE OIL CONSUMPTION. VEHICLE NEEDS TO HAVE ENTIRE OIL RESERVOIR REFILLED EVERY 3 OR SO DAYS. WHEN ON HIGHWAY, VEHICLES SEIZES UP. THE CAR SLOWS WAY DOWN BY ITSELF AND THE HILL ASSIST INDICATOR LIGHT COMES ON AS WELL AS THE CHECK ENGINE LIGHT. IT LOSES CONTROL AND THE CAR STARTS SHAKING. I HAVE SEEN TOO MANY PEOPLE WITH THIS SAME EXACT ISSUE AND SUBARU REFUSES TO HELP. THIS IS AN ONGOING SUBARU PROBLEM AND SHOULD BE RECALLED!

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY 11361, (833) 271-0487) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (STATEN ISLAND SUBARU, 1257 HYLAN BLVD, STATEN ISLAND, NY 10305) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE TRAVELING ON THE HIGHWAY (I-79 IN PA, JUST SOUTH OF EXIT #68 MOUNT NEBO ROAD), MY ENGINE LOST POWER. I WAS TRAVELING IN A STRAIGHT LINE AT THE TIME. I HAD IT TOWED TO A SUBARU DEALERSHIP WHICH CONFIRMED IT HAD SEIZED. *DT ADDED CSPC SHORTLY BEFORE THIS, I HAD RECEIVED NOTICE THAT I AM A MEMBER OF A CLASS ACTION SETTLEMENT CONCERNING SUBARU CONNECTING ROD BEARINGS AND MAIN BEARINGS. MY CAR IS A 2013 WRX, AND WRX ENGINES MADE BETWEEN 2012 AND 2017 ARE IN THE CLASS. THE DEALERSHIP INFORMED THAT ALTHOUGH THEY HAD NOT YET INSPECTED THE ENGINE TO DETERMINE THE CAUSE, THEY GUESSED THE CAUSE WAS A TURBO FAILURE: WHICH HAPPENS TO BE EXCLUDED FROM THE SETTLEMENT. ("GUESS" WAS THE SERVICE MANAGER'S WORD, NOT MINE.) I WAS FURTHER INFORMED BY THIS SAME SERVICE MANAGER OF MY LOCAL DEALER THAT A FULL ENGINE INSPECTION IS REQUIRED IN ORDER TO DETERMINE THE CAUSE - WHICH MEANS IT WILL COST ME CLOSE TO $900 FOR SUBARU TO DETERMINE WHETHER OR NOT THEY WILL COVER MY REPAIRS UNDER THE SETTLEMENT. MILAGE AT THE TIME OF THE ENGINE FAILURE WAS APPROXIMATELY 46,500 MILES. *JS

THE PROBLEM I AM ABOUT TO DESCRIBE HAS BEEN INTERMITTENT FOR THE PAST 3 YEARS BUT RECENTLY HAS BECOME CONSISTENT. THE DEALERSHIP HAS BEEN UNABLE TO DUPLICATE/LOCATE THE MALFUNCTION UP UNTIL NOW. I WOULD LIKE TO ADD THAT THE CONCERN WAS APPARENT WHILE THE VEHICLE WAS STILL UNDER WARRANTY. WHEN DRIVING THE VEHICLE THE TRANSMISSION BUCKS AND THUMPS WITH UNRELIABLE ACCELERATION AND A FEELING OF BEING PUSHED FORWARD. AFTER A MILE OR 2, THE CHECK ENGINE LIGHT TURN ON, ABS, TRACTION AND HILL STOP ASSIST LIGHTS ALL TURN ON AT WHICH TIME THE VEHICLE'S PERFORMANCE IS NOTICEABLY REDUCED ESPECIALLY AT HIGHWAY SPEEDS. THE ENGINE RPM SEEMS MUCH HIGHER AND FUEL MILEAGE BECOMES TERRIBLY REDUCED. A DIAGNOSTIC TROUBLE CODE OF P2764 SETS IN THE TRANSMISSION AND THE SAFETY BRAKING/STABILITY SYSTEMS BECOME DISABLED. IF WHAT I RESEARCHED THIS IS A HORRIBLY COMMON PROBLEM. MY VEHICLE IS OUT OF WARRANTY (EVEN THE EXTENDED WARRANTY SUBARU OFFERED). THE DEALERSHIP WANTS $1700 TO REPAIR THIS MALFUNCTION WHICH HAS BEEN DIAGNOSED AS A CVT TRANSMISSION VALVE CONTROLLER MALFUNCTION. IT IS MY OPINION THAT THIS MALFUNCTION SHOULD BE RECALLED RATHER THAN A SIMPLE WARRANTY EXTENSION ESPECIALLY CONSIDERING THE FACT THAT THE SAFETY/STABILITY SYSTEMS BECOME DISABLED AND THE VEHICLE'S EMISSIONS/FUEL MILEAGE IS DRAMATICALLY EFFECTED.

SUBARU RECALL FROM OCTOBER 2018. THE CAR IS STARTING TO STALL WHILE DRIVING. SUBARU IS NOW TELLING ME THAT I HAVE TO WAIT UNTIL LATE MAY TO HAVE MY CAR REPAIRED. THIS IS UNSAFE AND IS MY ONLY VEHICLE FOR WORK. DURING DRIVING ON THE EXPRESSWAY BETWEEN 30 AND 60MPH OR ON CITY STREETS BETWEEN 20-30PMH, THE CAR JUST SLOWS WAY DOWN BY ITSELF AND THE HILL START/ASSIST WARNING LIGHT KEEPS COMING ON AND PERIODICALLY THE VEHICLE DYNAMICS CONTROL LIGHT ALSO COMES ON. THESE ISSUES HAVE BEEN ONGOING AND PERIODIC BUT MORE AND MORE FREQUENT SINCE DECEMBER 2018.

THE STEERING BECAME UNEVEN AND "SLOPPY" WHEN NOT MOVING. WHEN MOVING, IT WAS EASIER TO TURN ONE DIRECTION THAN THE OTHER. THE PROBLEM IS DESCRIBED IN SUBARU SERVICE BULLETIN NUMBER 04-21-18. THE STEERING RACK ASSEMBLY WAS REPLACED BY THE DEALER. I RETAINED THE PART AND FOUND THAT THE STEERING GEAR BOX HAD CRACKS AS DESCRIBED IN THE SERVICE BULLETIN.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT HAD AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE). THE VEHICLE WAS TAKEN TO MODESTO SUBARU (1517, 4360 MCHENRY AVE, MODESTO, CA 95356) WHERE THEY STATED THAT THE RECALL WAS REPAIRED. AFTER LEAVING THE DEALER, THE CONTACT STATED THAT THE FRONT BUMPER WAS HANGING OFF THE VEHICLE AND THE ENGINE STARTED MAKING ABNORMAL KNOCKING NOISES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,996.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,996.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARLSEN SUBARU (480 VETERANS BLVD, REDWOOD CITY, CA 94063, (888) 520-5916) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS IN MAY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING AT AN UNKNOWN SPEED, A RUMBLING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V149000 (EXTERIOR LIGHTING) AND 18V772000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HEUBERGER SUBARU AT (719) 475-1920 (LOCATED AT 1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 61,402. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V149000 AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V772000.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOB BAKER SUBARU (5500 PASEO DEL NORTE, CARLSBAD, CA 92008) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (877) 351-6044) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT WAS INVOLVED IN TWO CRASHES IN 2013. FOR BOTH CRASHES, WHILE THE CONTACT ATTEMPTED TO STOP THE VEHICLE IN TRAFFIC, IT UNEXPECTEDLY ACCELERATED AND REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED IN BOTH CASES. THE CONTACT WAS NOT INJURED. THE AIR BAGS DID NOT DEPLOY IN EITHER CRASH. THE VEHICLE WAS DRIVING 35 MPH AND TOWED AFTER THE FIRST CRASH. THE CONTACT SUSPECTED THAT SHE WAS SOLD A VEHICLE WITH MULTIPLE FAILURES IN 2013. THE CONTACT FOUND OUT THAT SOMEONE BOUGHT THE VEHICLE AND RETURNED IT PRIOR TO IT BEING PURCHASED BY THE CONTACT. THE CONTACT THOUGHT THE VEHICLE WAS BRAND NEW. THE VEHICLE WAS PURCHASED FROM AUTONATION SUBARU WEST (16351 W COLFAX AVE, GOLDEN, CO 80401, (303) 578-6120). THE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). KEARNY MESA SUBARU (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) INITIALLY STATED THAT THE PART WOULD BECOME AVAILABLE IN MID FEBRUARY OF 2019, BUT THEN LATER STATED MID MARCH OF 2019 AS THEY HAD NOT ORDERED THE PART. A LOANER VEHICLE WAS NOT OFFERED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ENGINE STARTER BEING DAMAGED DUE TO ALL THE TIMES THE CAR HAS STALLED DUE TO VALVE SPRING. DEALER FORCED TO PAY $700 TO FIX WHEN STARTER IS FINE BUT VALVE SPRING IS THE ISSUE. VEHICLE WAS IN MOTION TO A STOP. ENGINE STALLED.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). NORTHTOWN SUBARU (3930 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6547) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MIKES GARAGE IN GOSHEN DID MY INSPECTION IN OCT. INSPECTING MY CAR HE LET ME KNOW I NEEDED A SERPENTINE BELT BECAUSE IT WAS CRACKED AND WOULD MOST LIKELY LAST 3 MONTHS. ON NOV 29TH I DROVE HOME FROM CHESTER AND THE CAR BROKE DOWN. ON NOV 30TH I TOWED IT TO THE MECHANIC AND I RENTED A CAR. HE TOLD ME IT WAS THE BELT ISSUE AND I NEEDED AN OIL CHANGE. CAR WAS READY FOR PICKUP ON 12/3. ON 12/8 THE CAR BROKE DOWN IN MIDDLETOWN AND IT WAS TOWED TO SUBARU. ON 12/10 SUBARU TOLD ME THAT THE CAR DIAGNOSIS WAS A BLOWN ENGINE DUE TO NO OIL. IF I WANTED TO HAVE IT COMPLETELY CHECKED THEY WOULD CHARGE 1000 TO TAKE IT APART AND PROPERLY DIAGNOSIS IT. I GAVE THEM THE OK TO DO SO. ON 12/17 I WENT TO MIKES GARAGE AND SHOWED HIM THE ESTIMATE FROM SUBARU AND ASKED HIM WHAT WAS GOING TO BE DONE ON HIS PART. HE SAID HE HAD CAMERAS TO SEE THE PROPER OIL CHANGE AND WHAT WAS SUPPOSED TO BE RELIABLE FOR MY ENGINE SINCE HE DID WHAT WAS SUPPOSED TO BE DONE. HE TOLD ME ABOUT THE RECALL ON MY CAR AND THAT I SHOULD LOOK INTO IT. WEEK OF THE 17TH OF DECEMBER I CALLED SUBARU AND A CASE WAS OPENED FOR ME. SHE CALLED ME BACK ON DECEMBER 27TH HER NAME WAS MS.QUINN AND SAID THEY COULDN'T DO ANYTHING FOR ME BECAUSE I HAD TAKEN IT TO THIS OUTSIDE MECHANIC. THEY OFFERED ME A 500 COUPON TOWARDS A BRAND NEW CAR. LOL! THE FIRST WEEK OF JAN I REACHED OUT TO SUBARU AGAIN TO SPEAK TO A MGR. AFTER REVIEWING THE CASE AND REACHING OUT TO SUBARU HE STATED THAT HE COULD NOT ASSIST BECAUSE THE ENGINE HAD FAILED DUE TO NO OIL P

SUBARU ISSUED A SAFETY RECALL IN DECEMBER OF 2018, ON JANUARY 14 2019 I CONTACTED HEUBERGER SUBARU OF COLORADO SPRINGS CO. ABOUT THIS RECALL AND WAS TOLD THAT THE PART HAD TO BE ORDERED, AND THAT IT WOULD TAKE APPROXIMATELY 2 WEEKS FOR THE PART TO COME IN. IT IS NOW FEBRUARY 18 2019 AND I HAVE YET TO BE CONTACTED BY THE DEALERSHIP ABOUT THIS RECALL. WHEN TRYING TO REACH THE SERVICE DEPARTMENT IT ALWAYS GOES TO VOICE MAIL. ON THE 18TH OF FEBRUARY I CONTACTED SUBARU ABOUT THIS AND WAS ADVISED THAT A SUBARU DEALER APPROXIMATELY 40 MILES FROM HOME HAD THE PARTS, BUT IT WOULD BE JUNE OF 2019 BEFORE I COULD GET AN APPOINTMENT.HOW LONG IS IT GOING TO TAKE TO HAVE THIS RECALL ADDRESSED

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2018. JOHNSTONS SUBARU (243 DOLON AVE, MIDDLETOWN, NY 10940) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DOWNTOWN SUBARU OF OAKLAND (4133 BROADWAY, OAKLAND, CA 94611, (888) 893-6816) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.