The seat bag indicator light in my 2013 Impreza (manual) goes on in humid weather -- all Fall, Winter, and Spring it's fine; as soon as humid summer weather comes... the light goes on. I assume that because the light is on the air bags won't work!!... This seems like a pretty bad problem to me; and from what I can see I am not the only one with this issue. Mileage if you need it is: 107005
2013 Subaru Impreza complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
The contact owns a 2013 Subaru Impreza. The contact stated while driving approximately 20-25 MPH, the brake pedal was depressed but hesitated to respond causing a 3-feet stopping distance delay. The contact also stated that the brake pedal was vibrating and would rest on the floorboard when depressed. The vehicle was taken to the dealer who diagnosed that the front brake rotors, brake pads, and calipers needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The ABS warning light and the traction control warning light were illuminated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 138,000.
Key gets stuck in ignition and cannot be removed when in park. This is a know issue and documented in Service Bulletin 16-112-18R.
On Friday July 23, 2021 my 1013 Subaru Impressa experienced a failure of the hydraulic braking system, exhibited by the brake warning light and loss of braking ability. Fortunately I was able to safely get to the Subaru dealer (Bath Subaru in Woolwich, Maine) where they determined that the problem was corrosion of the 4 way joint connector which is totally exposed (no cover or protective shield). This is a particular hazard on my car because both hydraulic braking circuits pass through through this connector. Currently the dealer is preparing and estimate for repair but I am concerned that this issue is a design defect and serious safety hazard that should have been subject to recall. I have since noted that a June 27, 2014 letter from Subaru to the NHTSA (Ref No.: GR14-042) identified this exact issue in many of the other Subaru models manufactured between 2005 and 2014. From my comparison of the descriptions and photos shown in the referenced letter, I believe that my car has the same identified defect and should also have been subject to this recall and the exclusion of my car from the original recall was an oversight. i am hopeful that Subaru will stand behind their product, provide a timely repair and provide assurance that the underlying cause has been corrected.
I had my dealership investigate an issue with the passenger airbag in my 2013 Subaru Impreza. They diagnosed a short in the ODS module in the passenger front seat. The dealer stated they need to replace the passenger seat. After the diagnostic fee and labor, this would cost $1500. I did some research and discovered the ODS module was recalled in the 2012 Subaru Impreza, NHTSA Campaign ID 15V419000. The summary of that recall describes exactly what happened: "Subaru of America, Inc. (Subaru) is recalling certain 2012 model year Subaru Impreza 4-Door and Station Wagon vehicles (except WRX/STI models) manufactured April 21, 2011, to February 16, 2012. In the affected vehicles, the Occupant Detection System (ODS) may deactivate if a front seat passenger operates a device that is plugged into the power outlet such as a music player or cell phone, or touches a metal part of the vehicle such as the forward/rearward seat adjuster lever." My wife plugged her phone into the power outlet when the passenger seat airbag indicator switched to OFF.
Slowing down to pull into a parking space when I put my foot on the brake to shift into park, the car lurched forward and accelerated over a parking barrier and into a brick wall. Unexplained acceleration. This was not driver error. I felt a few unexplained accelerations previously but thought it was a mistake on my end. In this instance, my foot was nowhere near the acceleration pedal. It was very very frightening. I am now waiting for the insurance adjusters. My car was damaged. I damaged the building and another car tat was parked inside the building. This is a significant safety issue. Consumer stated insurance provider stated it is a total loss and wants to take possession of the car.
Was driving on I-70 in Colorado going 60-65 mph uphill when all indicator lights came on and AT (Automatic Transition) Oil Temp light began flashing. Check Engine, Hill Assist, ABS, and Traction Control lights all came on steady on. Had to pull over and had significant power loss during driving. Googled what AT Oil Temp light meant and called a tow truck to take to my mechanic. Mechanic initially indicated it could be valve body problem which in his words is a "known issue with Subaru CVT engines." Code pulled was p2764. They ended up pulling the pan and draining fluid and found excessive metal built up on magnet in pan. This pan and headgasket were repaired less than 6k miles ago (October 2020) and at that time they said everything was in good shape so something drastic happened to CVT in less than a year. Mechanic unable to say what caused the excessive buildup in that time. Safety compromised as left on side of very busy highway waiting for tow - we were also concerned with whether or not car would overheat/catch on fire due to AT oil being over 200 degrees. Problem confirmed by our mechanic and indicated that we need a full transmission replacement. No other warnings prior to this event. Maintenance is current and in 2018 performed recall service indicated by Subaru for valve spring issue.
Brake line is rusted at rear distribution block. We were driving the vehicle on a highway (~60mph). When the driver pressed the brake pedal, it did not respond and we had to pull the emergency brake. When the brake pedal is depressed, it takes much longer (and more pressure) to stop the vehicle than it did previously. We had it inspected by a mechanic who had the brake line at the rear distribution block is rusted out. The car is registered in Upstate NY where there is a lot of road salt. Our safety and the safety of the others was at risk because the brakes did not respond as expected making stopping time much longer. There were no warnings or symptoms prior to the problem.
My horn suddenly stopped working. I googled extensively this issue and it is very common among Subaru owners of many different model years. This is a crucial safety concern since most people rarely use their horn, but when you need it, for example, a deer in the road or an inattentive driver crossing a centerline, you REALLY NEED IT! It seems to me Subaru is guilty of planned obsolescence. My car reached 144K miles and suddenly the dash is ablaze with idiot lights, multiple colors, some flashing, some not. My local mechanic gave me an estimate of $2,000 to fix everything. A Subaru dealer, $2900. I realize many items are wear and tear, but the horn, it should not suddenly quit working. I do not live in NYC and rarely use it. My local mechanic said $200 to fix the horn. Subaru dealer said $800. It is not a simple fuse. An expensive part within the steering wheel needs to be replaced. Thank you for reading my complaint. Sincerely,[XXX][XXX], New Haven, VT [XXX] [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED WHILE HAVING THE VEHICLE INSPECTED AT A LOCAL MECHANIC, THE MECHANIC INFORMED THE CONTACT THAT THE WIRING HARNESS BETWEEN THE FAN MOTOR AND CLIMATE CONTROL FAN SPEED SWITCH BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT
VEHICLE HAS KNOWN DEFECT WHERE THE OIL CONTROL VALVES ON FRONT OF ENGINE FAIL AND LEAK OIL ONTO MAIN WIRING HARNESS. THE DEFECT MANIFESTS ITSELF IN ELECTRICAL SHORTS, LIGHTING FAILURE, ENGINE NOT BEING ABLE TO BE STARTED, ENGINE FUNCTION FAILING WHILE IN USE, BATTERY FAILURE DUE TO SHORT CIRCUIT CREATED AMONG OTHER ISSUES IMPACTING STARTING, RUNNING, SAFE USEAGE AND POTENTIAL DANGEROUS FAILURE WHILE OPERATING VEHICLE. PREVIOUS COMPLAINT LOGGED, NO EVIDENCE THAT PROBLEM IS BEING INVESTIGATED - ALTHOUGH MANUFACTURER HAS ACKNOWLEGED KNOWLEDGE OF ISSUE BY ISSUING A SERVICE BULLETIN.
ON (3) SEPARATE OCCASIONS, MY 2013 SUBARU IMPREZA UNINTENTIONALLY ACCELERATED WHILE I WAS DRIVING (IN MOTION). EACH TIME (SHORTLY AFTER), I TOOK MY CAR TO THE SUBARU DEALERSHIP IN GLEN MILLS, PA FOR INSPECTION. THOSE DATES ARE: 6/25/16, 1/16/20, 2/27/21. EACH TIME THE MECHANIC WAS UNABLE TO LOCATE THE PROBLEM. THE FIRST INCIDENT (2016), I WAS DRIVING TO WORK (WITHIN 3 MINUTES OF HOME). THE CAR WAS TRAVELING AT ABOUT 25 MILES AN HOUR. I PANICKED (HIT THE ACCELERATOR HARDER), BUT WAS ABLE TO BRAKE AND REGAIN CONTROL OF THE CAR. THE SECOND INCIDENT (2020) , I HAD JUST LEFT WORK, WAS TRAVELING ABOUT 35 MILES AN HOUR, AND THE CAR ACCELERATED AS BEFORE. AGAIN, I WAS ABLE TO REGAIN CONTROL OF THE CAR BY BRAKING LIKE NORMAL. THE THIRD TIME (2021), I WAS ABOUT HALFWAY HOME (FROM WORK) TRAVELING ABOUT 35 MILES AN HOUR AND THE CAR ACCELERATED. I WAS ABLE TO BRAKE LIKE NORMAL AND REGAIN CONTROL OF THE CAR. EACH INCIDENT WAS SIMILAR IN THE SENSE THAT IT "FELT LIKE THE CAR WAS POSSESSED". IT REMINDED ME OF A CAR WASH WHEN THE CAR FIRST MOVES ON ITS OWN. IT FELT DIFFERENT FROM SIMPLY "TRAVELING FASTER". I ALSO MENTIONED TO THE MECHANIC THAT MY CAR SOMETIMES "LUNGES" AT A RED LIGHT. THIS OCCASIONALLY OCCURS WHEN I FIRST START THE CAR. A FEW TIMES I NEEDED TO PUSH HARD ON THE BRAKE SO IT DIDN'T ADVANCE FORWARD AND HIT THE BACK OF ANOTHER CAR. AS A RESULT, I TRY TO "WARM UP" MY CAR A SHORT WHILE BEFORE DRIVING. I DON'T KNOW IF THE "LUNGING" RELATES TO THE OTHER INCIDENTS. I AM ATTACHING THE PA
CAR WAS PARKED DIRECTLY IN FRONT OF RESIDENTIAL GARAGE. I STARTED THE CAR TO PULL IT INTO THE GARAGE. AS SOON AS I PUT THE CAR IN DRIVE, WITH MY FOOT STILL ON THE BRAKE, IT SHOT FORWARD AT FULL SPEED AND CRASHED INTO A TRAILER AT THE BACK OF THE GARAGE. THE IMPACT FROM THE TRAILER BROKE A HOLE IN THE GARAGE WALL. TOTAL DISTANCE TRAVELED WAS ABOUT 25'.
MY PASSENGER AIRBAG SENSOR NEVER TURNS ON. EVEN IF I HAVE A PASSENGER IN THE SEAT, THE LIGHT STILL REMAINS OFF. I KNOW THAT THE 2012 MODELS USED THE SAME OCCUPANCY SENSOR AS THE 2013 IMPREZA BUT THE 2013 MODELS HAVEN'T BEEN RECALLED. THIS DOESN'T MAKE ANY SENSE BECAUSE THEY'RE THE SAME EXACT MODELS SO THEY SHOULD ALSO BE RECALLED SO THEY CAN BE FIXED. THE SEAT HAS NEVER BEEN WET AND I HAVEN'T BEEN IN ANY ACCIDENTS, SO THIS IS A FAULTY OCCUPANCY SENSOR. I DON'T KNOW WHY I SHOUL DHAVE TO PAY $1500 FOR A FAULTY SENSOR.
I STARTED MY VEHICLE AFTER SITTING OVERNIGHT. AFTER BACKING OUT OF MY DRIVEWAY AND DRIVING MAYBE 20 SECONDS THE PASSENGER WINDOW SWITCH BEGAN SMOKING, AFTER MAYBE 10 SECONDS THE WINDOW SWITCH BEGAN MELTING INTO ITSELF VERY QUICKLY. LESS THAN 1 MINUTE LATER MY ENTIRE CAR MY CAR WAS ENGULFED IN FLAMES IN MY DRIVEWAY (THANK GOD I MADE IT BACK). THIS ALL HAPPENED WITHIN 2 MINUTES OF ME STARTING THE CAR.
PERIODICALLY THE "PASSENGER AIR BAG OFF" SIGN ILLUMINATES EVEN THOUGH SOMEONE IS IN THE PASSENGER SEAT. I BOUGHT THE CAR FROM ENTERPRISE RENTAL SEVERAL YEARS AGO AND BROUGHT TO THEIR ATTENTION. SOMEHOW THEIR MECHANIC GOT LIGHT TO GO OFF. PROBLEM HAS PERSISTED BUT DIDN'T PAY MUCH ATTENTION UNTIL NOW. MY DAUGHTER WILL BE DRIVING THE CAR. DO NOT TRUST THE AIRBAG OR SEAT SENSOR.ON PASSENGER SIDE.
PASSENGER AIR BAG RED DASH LIGHT REMAINS ON WEATHER IN MOTION OR STATIONARY WITH A PASSENGER OR WITHOUT. AMBER AIR BAG CENTER DASH LIGHT REMAINS "OFF" IN MOTION OR SATIONARY WITH OR WITHOUT A PASSENGER IN THE SEAT. TURNING THE CAR ON OR OFF DOES NOT CHANGE THE ISSUE. CAR HAS 112,000 MILES.
WITHOUT WARNING AND WHILE DRIVING ON A CITY STREET, MY POWER STEERING WENT OUT. THE STEERING WHEEL IS NOT ONLY MORE DIFFICULT TO TURN NOW, BUT IT DOES NOT TURN SMOOTHLY OR CONSISTENTLY. AT HIGHWAY SPEEDS THIS COULD EASILY RESULT IN AN OVERTURN AND SERIOUS VEHICLE ACCIDENT. THIS IS AN ELECTRIC POWER STEERING UNIT (NOT HYDRAULIC) SO THERE IS NO WAY TO MAINTAIN THE SYSTEM. THE REPAIR IS ABOUT $1900 AND REQUIRES A COMPLETE REPLACEMENT OF THE POWER STEERING UNIT, RACK AND PINION. SUBARU HAS NOT BEEN HELPFUL AS I'VE DISCUSSED THE SAFETY CONCERN WITH THEM.
2013 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO ENGINEERING DEFECT. *LD THE CONSUMER STATED THAT THE VEHICLE ATTRACTS RODENTS THAT CHEW THROUGH THE WIRING. THE MANUFACTURER WAS CONTACTED AND DENIED ANY RESPONSIBILITY. THE VEHICLE WAS NOT REPAIRED. *JS
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE OIL LEVEL WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO SUBARU OF JACKSONVILLE (10800 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 641-6455) AND DIAGNOSED THAT THE TIMING COVER NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THERE WERE NO OIL LEAKS FOUND. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE REOCCURRED. THE VEHICLE WAS TAKEN BACK TO SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING COVER NEEDED TO BE ADJUSTED. THE CONTACT STATED THAT OIL WARNING LIGHT WAS ILLUMINATED. THE OIL LEVEL WAS TOPPED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE ENGINE CONSUMED A QUART OF OIL AND THAT THE SHORT BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,224.
THE AIRBAG INDICATOR SOMETIMES INDICATES "OFF" WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT. THIS IS INCONSISTENT AND IS A REAL SAFETY ISSUE. OBVIOUSLY DANGEROUS TO THE PASSENGER IF THE AIRBAG DOES NOT DEPLOY BECAUSE THE AIRBAG SYSTEM DOES NOT RECOGNIZE THAT THERE IS A PASSENGER SITTING IN THE FRONT PASSENGER SEAT. THIS IS SERIOUS AND NEEDS TO BE ADDRESSED. FYI: THIS HAPPENS ON START UP OR WHILE THE ENGINE IS RUNNING AND A PASSENGER GETS IN THE FRONT SEAT.
VEHICLE HAS HAD MULTIPLE INCIDENTS OF NOT STARTING, ENGINE LOSING POWER, EXTENDED ENGINE CRANKING AND OTHER ELECTRICAL ISSUES FOR WHAT WAS UNKNOWN REASONS, DOCUMENTED IN NUMEROUS DEALER REPORTS. WAS INFORMED THAT THE ISSUE IS DUE TO OIL LEAKING FROM OIL CONTROL VALVE (OCV) LEAKING INTO WIRING HARNESS. VEHICLE HAS HAD ISSUES WHEN IN MOTION, BEFORE RUNNING AND WHILE TRYING TO START.
MY CARS BREAK LIGHTS ARE NOT WORKING. MY CAR WILL LOSE POWER ON THE ROAD TO WHERE IT WILL COMPLETELY DIE AND I HAVE TO TURN THE IGNITION OFF AND TURN IT BACK ON TO KEEP GOING. MY EMERGENCY BRAKE LIGHT IS ON MY TIRE SENSOR LIGHTS ARE ON EVEN THOUGH TIRE PRESSURE IS CORRECT THERE ARE TIMES WHEN I CANNOT GET MY CAR INTO GEAR. IT WILL MAKE A VERY LOUD CLUNKING NOISE AND THEN A WHIZZING NOISE WHEN YOU TURN THE AIR CONDITIONER ON AND THEN YOU GET NO POWER AT ALL TO THE CAR. I CANNOT GO UP A STEEP HILL ON THE HIGHWAY BECAUSE IT WILL ONLY GO UP TO 35 MILES AN HOUR. WHEN IT LOSES POWER ON THE HIGHWAY AND I HAVE TO THE RESTART THE CAR THAT'S VERY DANGEROUS.
KEY WON'T COME OUT OF IGNITION. IF STEERING WHEEL LOCKS, KEY WILL NOT TURN IGNITION OR COME OUT LEAVING ME STRANDED FOR SEVERAL MINUTES. THIS HAPPENS MORE AND MORE FREQUENTLY.
TAIL LIGHTS DON'T TURN ON , FIRST TIME THE WHOLE ELECTRICAL HARNESS WAS BURNED OUT , DEALER CHANGED THE WHOLE THING , THIS IS SECOND TIME TAIL LIGHTING IS COMPLETELY OFF WHEN THE SWITCH IS ON , I AM AFRAID IT WILL BURN OUT THE WHOLE HARNESS AGAIN !
THE PASSENGER'S SEAT OCS MALFUNCTIONS WITH TERRIFYING FREQUENCY. THE CAR WILL BE IN MOTION WITH THE PASSENGER'S SEAT OCCUPIED AND THE AIRBAG LIGHT WILL ILLUMINATE ON THE DASHBOARD. ONCE AGAIN WHILE THE CAR IS IN MOTION. I HAVE SEEN MANY POSTS DETAILING THE SAME EXPERIENCE. SUBARU HAS RECALLED OTHER CARS FOR THIS PROBLEM. MY 2013 IMPREZA NEEDS TO BE INCLUDED AS WELL.
CVT FAILING WHICH IS A COMMON ISSUE WITH THE A/T. I FEEL IT CAN LEAD TO A SERIOUS SAFETY ISSUE AS I TRAVEL FAR AND FREQUENTLY. I WILL NOT ALLOW MY CHILDREN TO RIDE IN THE VEHICLE AS THIS SHOULD BE RECALLED AND REPLACED OR REPAIRED. *TR
I RECENTLY BEGAN TO EXPERIENCE AN ISSUE WITH MY 2013 IMPREZA - IN THE BEGINNING, WHEN THE PASSENGER SEAT WAS OCCUPIED, THE DETECTION SYSTEM WOULD FAILED TO DETECT THE PASSENGER, AND THE PASSENGER AIRBAG LIGHT WOULD COME ON, INDICATING THAT THE PASSENGER AIRBAG WAS NOT ACTIVATED. I HAD THE ISSUE DIAGNOSED WHILE IN FOR MY REGULAR MAINTENANCE, AND IT WAS DETERMINED TO BE A MALFUNCTION OF THE OCCUPANT DETECTION SYSTEM. OVER THE COURSE OF A FEW MONTHS, THE FREQUENCY OF THE ISSUE INCREASED, TO THE POINT THAT THE PASSENGER AIRBAG IS RARELY ACTIVATED. I UNDERSTAND THE OCCUPANCY DETECTION SYSTEM IS UNDER RECALL FOR SUBARU'S FORESTER MODEL; THOUGH MY SEATS ARE NOT HEATED, AND MY CAR IS SLIGHTLY OLDER, MY VEHICLE IS EXPERIENCING THE SAME MALFUNCTION, I BELIEVE IT TOO SHOULD BE SUBJECT TO THE RECALL AND REPAIRED BY SUBARU.
WHEN I TURN OFF THE CAR I CANT REMOVE THE KEY FROM THE IGNITION
THE CAR BROKE DOWN NOV. 2018 WHILE MY WIFE WAS DRIVING ON INTERSTATE HIGHWAY. DEALER REPLACED VALVE BODY. CAR WAS USING A LOT OF OIL BETWEEN CHANGES. WHEN ASKED ABOUT IT, DEALER SERVICE DEPT SAID "JUST KEEP ADDING OIL." CAR STARTED PUTTING OUT BLUE CLOUD FROM EXHAUST WHEN STARTED. ASKED DEALER SERVICE DEPT, THEY SAID "SUBARUS DO THAT. JUST KEEP ADDING OIL." HAD RECALL WORK DONE MARCH 2019: VALVE SPRING REPLACEMENT. AGAIN ASKED ABOUT OIL CONSUMPTION. SERVICE DEPT. RECOMMENDED ADDING OIL BETWEEN OIL CHANGES. LABOR DAY 2019 CAR BROKE DOWN AGAIN WITH SAME DASH INDICATORS FLASHING AS IN NOV. 2018. CAR WAS IN DRIVE AND MOVING FORWARD AT 35 MILES PER HOUR ON A CITY STREET 150 MILES FROM HOME. DEALER SERVICE DEPT SAID TIMING CHAIN HAD JUMPED, ENGINE FAILED. ACCORDING TO DEALER SERVICE DEPARTMENT, ENGINE HAD EXCESSIVE OIL CONSUMPTION, AND SAID "ENGINE IS OIL DEPRIVED." CAR NOW NEEDS A NEW ENGINE.DEALER HAD PROMISED TO FIX IF ISSUE FROM 2018 RETURNED. THE DEALER DID NOT HONOR THE PROMISE. *TR
ONCE VEHICLE IS PARKED, IGNITION SWITCH WILL NOT RELEASE THE KEY.
DRIVING ALONG AND STARTED MAKING BAD NOISE FROM MOTOR. LOST POWER. THE SAME THING HAPPENED ABOUT 2 YRS AGO WIYH AROUND 52000 MILES ON IT. THEN SUBARU FIXED IT. THIS TIME THEY ARE USING ALL SORTS OF EXCUSES. TO GET OUT OF FIXING IT UNLESS I PAY AN UNDEFINED AMOUNT. ..JUST AS LAST TIME I HAD ALL MY MAINTENANCE LOGGED. THAT ISNT IN QUESTION BUT BEC THERE ARE HEAT SHIELDS THAT WERE RATTLING I JUST TOOK OFF AND SOME BOLTS I REPLACED LIKE WHEN I PUT A NEW EXHAUST FLANGE GASKET. THEY WANT TO GET OUT OF IT BY SAYING IT LOOKS AS IF IT COULD HAVE HAD PERFORMANCE PRODUCTS ON IT.
MY AIRBAG LIGHT TURNS ON AND OFF INTERMITTENTLY. THE PASSENGER SIDE SOMETIMES SAYS "PASSENGER AIRBAG ON" INAPPROPRIATELY (NOBODY IS SITTING IN THE PASSENGER SEAT). ALSO IT SOMETIMES SAYS "PASSENGER AIRBAG OFF" IF SOMEBODY IS SITTING IN THE PASSENGER SEAT. I AM NERVOUS IF I GET IN A CRASH MY AIRBAG SYSTEM WILL NO PROTECT MY PASSENGER. THERE HAS BEEN A RECALL ISSUED FOR 2012 SUBARU IMPREZA AIRBAG SYSTEMS, AND THE SAME SYSTEM IS USED IN THE 2013 MODEL, SO I'M NOT SURE WHY THIS IS NOT BEING FIXED.
WHEN CAR IS PUT INTO PARK THE KEY CANNON BE REMOVED FROM THE IGNITION. IT'S AN ONGOING INTERMITTENT PROBLEM. THIS IS A DEFECT IN DESIGN AND SUBARU SHOULD PAY FOR ALL REPAIRS. THIS HAS HAPPENED ABOUT 20 TIMES NOW. CAR CANNOT BE TRUSTED.
SUBARU SERVICE BULLETIN 16-112-18R KEY STUCK IN IGNITION. HAVE TO KEEP PUTTING TRANSMISSION INTO PARK IN ORDER TO GET KEY OUT. KNOWN ISSUE BUT NO RECALL.
WHILE I WAS BACKING THE VEHICLE OUT OF MY DRIVEWAY I BECAME AWARE THE I HAD NO POWER STEERING. I PARKED THE CAR IN FRONT OF MY HOUSE AND TOOK MY SECOND CAR TO A SCHEDULED APPOINTMENT. UPON RETURNING HOME I MOVED THE SUBARU IMPREZA TO THE FRONT OF THE DRIVEWAY. IT STILL DIDN'T HAVE POWER STEERING. I CALLED THE LOCAL SUBARU DEALERSHIP AND SCHEDULED A SERVICE APPOINTMENT FOR THE FOLLOWING WEDNESDAY 1/8/2020 AND LEFT THE CAR PARKED IN THE DRIVEWAY. FORTUNATELY THE CLOSEST SUBARU DEALERSHIP IS APPROXIMATELY 2.3 MILES FROM MY HOME. I WOKE UP AT 5:30 AM TO AVOID TRAFFIC AND I CAREFULLY (SLOWLY) DROVE THE CAR TO THE DEALERSHIP ON LOCAL STREETS. THE VEHICLE WAS INSPECTED AND THE MECHANIC CONCLUDED THE POWER STEERING CONTROL MODULE HAD TO BE REPLACED. THE PARTS HAD TO BE ORDERED SO I OPTED TO LEAVE THE CAR UNTIL IT WAS REPAIRED. THE TOTAL COST OF THE REPAIR WAS $839.95. THE CAR IS A 2013 SUBARU IMPREZA WITH ONLY 17,450 MILES ON THE ODOMETER. THE CAR REMAINED AT THE DEALERSHIP FOR TWO DAYS AND I PICKED IT UP ON 1/10/2020. AFTER THIS INCIDENT I RESEARCHED VARIOUS WEBSITES TO DETERMINE WHETHER OTHER SUBARU OWNERS HAVE EXPERIENCED THE SAME ISSUE. MY INTERNET SEARCH PROVED TO BE ENLIGHTENING. I DISCOVERED THAT THERE ARE/WERE ENUMERABLE COMPLAINTS ON THE INTERNET REGARDING SUBARU IMPREZA POWER STEERING FAILURES. GO TO THE AUTO RECALL FOR CONSUMERS WEBSITE (ARFC) FOR CONFIRMATION OF MY ASSERTION. THE COMPLAINTS GO BACK TO 2009, 2010, 2011,....EVERY YEAR THROUGH 2019, THERE ARE ENUMERABLE COMP
LIGHTS CONTINUE TO BURN OUT (MAIN HEADLIGHTS, BRAKE LIGHTS) WITH FREQUENCY (EVERY 6 MONTHS). MOREOVER, ONCE ONE BURNS OUT, THE SECOND LIGHT TENDS TO BURN OUT THE NEXT DAY. HAVE REPLACED THE HEADLIGHTS 5 TIMES IN THE PAST TWO YEARS, EVEN BUYING HIGH QUALITY REPLACEMENT BULBS.
I WAS INVOLVED IN AN ACCIDENT ON I-10 ON 11/27/2019 AT 2 PM. I WAS TRAVELING AT 60- TO 65 MPH AND HIT A SUV THAT HAD STOPPED IN THE LEFT HAND LANE. THE AIRBAGS DID NOT DEPLOY ( PASSENGER OR DRIVER SIDE) I HAVE REPORTED THIS TO SUBARU AND SO FAR THEY HAVE NOT BEEN HELPFUL. I RECEIVED CONTUSIONS FROM MY RIGHT HIP TO MY LEFT CLAVICLE BUT NO BROKEN BONES.
MY WIFE AND I WERE DRIVING FROM CALIFORNIA TO COLORADO LAST SATURDAY, AND OUR CAR STOPPED RUNNING HALFWAY ACROSS UTAH. A VALVE SPRING BLEW A HOLE IN OUR IGNITION AND WE HAD TO GET OUR VEHICLE TOWED 50 MILES TO THE NEAREST CAR SHOP. MY WIFE LATER FOUND OUT THAT THEIR WAS A RECALL ON THE VEHICLE FOR THAT EXACT SAME ISSUE. I CONTACTED SUBARU THIS MORNING ABOUT THE RECALL AND THEY SAID THAT I WOULD HAVE TO GET IT TOWED TO THE NEAREST SUBARU DEALERSHIP TO GET ASSISTANCE. MOREOVER THEY STATED THAT BECAUSE OF MY HIGH MILAGE IT WILL DEPEND WHETHER OR NOT THEY PROVIDE SOME COVERAGE FOR THE DAMAGES. MY WIFE AND I PURCHASED THE VEHICLE LAST YEAR FROM HEUBERGER MOTORS, AND WERE NEVER INFORMED ABOUT THE RECALL. THE VEHICLE IS CURRENTLY STILL BEING HELD BY THE TOWING COMPANY IN UTAH, FURTHERMORE I'M CURRENTLY STATIONED IN FORT CARSON COLORADO ABOUT 600 MILES AWAY.
THE FRONT AIRBAG PASSENGER SENSOR MALFUNCTIONS. IT TURNS THE AIRBAG OFF WHILE A PASSENGER IS SITTING IN THE SEAT. THIS HAPPENS WHILE THE CAR IS IN MOTION, BOTH ON CITY STREETS AND ON THE HIGHWAY. RESTARTING THE CAR AND REPOSITIONING THE SEAT DOES NOT RELIABLY TURN THE SEATBELT BACK ON. THIS HAPPENS EVEN WHEN THE SEAT IS DRY.
SEAT OCCUPANCY SENSOR DOES NOT REGISTER ADULT HUMAN MALE, GETS TRIPPED IF CELL PHON E IS IN PROXIMITY TO THE PASSENGER IN THE FRONT PASSENGER SEAT. FRONT AIRBAG IS THEREFORE OFF AND WILL NOT GO OFF IN CASE OF ACCIDENT. THIS OCCURS IF THE FRONT PASSENGER HAS A LAPTOP OR CELLPHONE. UPON INSPECTION BY DEALERSHIP I WAS TOLD THAT THE SENSOR IS BROKEN BUT DUE TO WATER DAMAGE WHICH HAS NOT HAPPENED - IF A DAMP USER IS ENOUGH TO CAUSE DAMAGE TO SENSOR I BELIEVE SUBARU IS PURPOSEFULLY RELEASING POORLY DESIGNED AND ENGINEERED PARTS. THIS ISSUES FIRST APPEARED IN 2017 AND WAS INTERMITTENT AND IS NOT OCCURRING EVERY TIME A PASSENGER RIDES WITH ME.
WHILE GOING 65 MPH ON THE HIGHWAY THE CONTINUOUS VARIABLE TRANSMISSION LOCKED UP, GAS PEDAL BECAME UNRESPONSIVE, AND THE CAR HAD TO BE TOWED TO THE DEALERSHIP. I AM THANKFUL THAT A CAR WAS NOT TAILING BEHIND ME AND THAT I WAS NOT DRIVING DURING COMMUTE HOURS. TRACTION ASSIST, HILL ASSIST, AND CHECK ENGINE AT OIL TEMP LIGHT CAME ON. AT 97,000 MILES ON THE ODOMETER, THE DEALERSHIP SAID IT WAS TRANSMISSION FAILURE. PARTS IN THE TRANSMISSION WERE REPLACED; HOWEVER, DUE TO THE NATURE OF THE FAILURE AND THE POTENTIAL FOR BODILY HARM AND HARM TO PROPERTY, THESE TRANSMISSIONS SHOULD BE RECALLED AND REPLACED AS A UNIT. FOR A CAR THAT HAS HAD REGULAR MAINTENANCE AND THAT HAS NOT DRIVEN IN SEVERE CONDITIONS, IT WAS SURPRISING THAT A TRANSMISSION FAILURE SHOULD OCCUR AT THIS MILEAGE. WHILE THE EXTENDED WARRANTY FROM SUBARU SHOWS GOOD FAITH, IT DOES VERY LITTLE TO PROTECT THE SAFETY OF SUBARU DRIVERS. IT IS RECKLESS AND ABHORRENT FOR SUBARU TO BE AWARE OF THE SAFETY PROBLEM AND TO DO NOTHING TO MITIGATE IT.
I HAVE HAD A PROBLEM WITH THE CAR BURNING OIL SINCE I BOUGHT THE CAR. MY OIL LIGHT COMES ON AFTER EVERY 1000.00 MILES AND IT IS DOWN AT LEAST A QUART AND A HALF EACH TIME . I CHANGE THE OIL EVERY 3000 MILES BUT I STILL HAVE TO PUT OIL IN IN BETWEEN. I ORDERED THIS CAR FROM A DEALERSHIP RT FROM THE FACTORY. THE OIL CONSUMPTION HAS BEEN A PROBLEM SINCE DAY ONE. I HAVE BROUGHT IT TO THE DEALERSHIPS OVER 5-7 TIMES. THEY WILL NOT ACKNOWLEDGE THE PROBLEM .
CAR THROWS A P2138 CODE AND CAR GOES IN LIMP MODE WITH THE ACCELERATOR PEDAL NON-RESPONSIVE. HAVE TO PULL OVER AND RESET ECU TO GET BACK ON ROAD. HAVE REPLACED ACCELERATOR PEDAL, THROTTLE BODY, RELAY, AND ECM AT SUBARU DEALERSHIP. HAPPENED DOZENS OF TIMES. CAR HAS BEEN COMPLETELY STOCK AND COBB ACCESSPORT TUNED TO STAGE 1. HAPPENS TUNED AND STOCK. HAPPENS SOMETIMES IMMEDIATELY UPON STARTUP AND OTHER TIMES WHILE MAINTAINING 70MPH LM THE HIGHWAY. HAPPENED WHEN I WAS OUT OF GEAR COASTING TO A STOP SIGN. RANDOM OCCURRENCE. SUBARU HAS NO SOLUTION.
RECALL IN OTHER IMPREZA IN SAME YEAR MODEL, BUT NOT MINE SPECIFICALLY. SAME ISSUE OCCURS WITH AIRBAG OCCUPANCY SENSOR IN PASSENGER SEAT. AIRBAG LIGHT COMES ON WITH ANY AMOUNT OF WEIGHT IN PASSENGER SEAT, AIRBAG HOWEVER DOES NOT TURN ON. STAYS OFF WITH PASSENGER IN SEAT. THIS WAS RECALLED IN MANY OTHER 2012-2014 IMPREZA. SUBARU CONFIRMED THAT PASSENGER OCCUPANCY IN MY IMPREZA IS SAME PART AS OCCUPANY SENSOR RECALLED IN OTHER IMPREZA. I WAS SOLD THIS CAR BY AN AUTHORIZED DEALER WITH THIS ISSUE (NOT THE COMPANY LISTED ON THE RECEIPTS PROVIDED). HAD TO PAY TO GET IT FIXED FOR INSPECTION. HAVE TO REPLACE SEAT BOTTOM, ALMOST $700 FOR SEAT ALONE. THIS IS DANGEROUS AND UNFAIR. SUBARU ACKNOWLEDGED THE PROBLEM BY GIVING ME $500 GOODWILL REPAIR CERTIFICATE, BUT NOT FULL PRICE OF REPAIR EVEN THOUGH THIS HAS BEEN RECALLED IN MANY OTHER VEHICLES.
PASSENGER SEAT BELT WARNING GOES OFF IF MORE THAN 1 POUND IS PLACED ON THE SEAT, ALL CONDITIONS.
PASSENGER SIDE AIRBAG DISABLED BECAUSE THE UNDER SEAT SENSOR IS FAULTY IN 2013 SUBARU IMPREZA. THE DEALER CHARGED ME $154.95 JUST TO READ THE CODE TO EXPLAIN THE FAULT. CODES B1760 AND B1761 INDICATE THE "SENSOR MAT IS ABNORMAL." TECH RECOMMENDS TO REPLACE THE PASSENGER SEAT BOTTOM. THE ISSUE IS THAT THIS COSTS $1181.85 TO REPLACE. SUBARU SHOULD ISSUE A RECALL ON THIS MODEL BECAUSE MANY OF US ARE PUTTING OUR PASSENGERS AT UNREASONABLE RISK DUE TO A FAULTY SENSOR INSTALLED BY SUBARU. THE COST TO REPLACE IT IS EXTORTIONATE. I LOVE MY CAR AND I HOPE THAT SUBARU WILL DO THE RIGHT THING AND HELP RESTORE MY TRUST IN THEIR SAFETY RECORD.
THERE HAVE BEEN REPEATED AND REOCCURRING ISSUES RELATED TO OIL CONSUMPTION AS WELL AS A FAULTY CVT TRANSMISSION. SUBARU HAS ISSUED AN EXTENDED 100,000 MILE WARRANTY, BUT THIS INFORMATION WAS NOT PROVIDED DIRECTLY TO ME. I FOUND OUT ABOUT THE EXTENDED WARRANTY WHEN I TOOK THE CAR IN TO A MECHANIC AND THEY HAD KNOWLEDGE OF THE EXTENDED WARRANTY. THE MECHANIC RECOMMENDED I TAKE IT TO A SUBARU SERVICE CENTER TO TRY AND GET IT COVERED UNDER WARRANTY. THE CAR HAD 94,000 MILES AT THE TIME I WAS MADE AWARE OF THIS ON 6/22/18. SINCE 6/22/18-11/2/19, I HAVE REPEATEDLY HAD REOCCURRING ISSUES WITH BOTH OIL CONSUMPTION AND THE CVT TRANSMISSION. THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE REPAIRED ISSUES, BUT I HAVE NEVER HAD RESOLVE OF ANY OF THEM. INSTEAD I FEEL AS THOUGH I HAVE BEEN TOLD EACH ITEM HAS BEEN REPAIRED. IF SIMILAR ISSUES HAVE OCCURRED, LIKE THE OIL LIGHT ILLUMINATING AFTER THE SHORT BLOCK REPLACEMENT, I BEEN GIVEN THE EXPLANATION THAT IT IS DUE TO SOFTWARE ISSUES THAT NEED UPDATING. THESE EXCUSES HAVE BEEN GIVEN REPEATEDLY UNTIL THE 12 MONTH WARRANTY OF THE PARTS IN QUESTION HAS THEN PASSED. THIS SAME THING HAS OCCURRED WITH THE SLIPPING CVT TRANSMISSION THAT I REPORTED ON 6/22/18, AND NOW I AM BEING TOLD THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $8,000 OUT OF POCKET. THE CAR IS NOT EVEN VALUED AT $8,000 ANYMORE. I WOULD STRONGLY ADVISE RESEARCH INTO THESE FAULTY PARTS AND THE CONSUMER DECEIT THAT HAS OCCURRED TO MYSELF AND MILLIONS OF OTHER SUBARU OWNERS. DECEIVING
2 BELTS CAME APART AT 65K MILES & WERE REPLACED ON 4/14/2018. THEN AGAIN NOT EVEN MONTH AFTER ON 5/19/2018 2 BELTS WERE REPLACED AGAIN AT 66K MILES, AND 3RD TIME ON 8/18/2019 AT 94K SAME 2 BELTS CAME APART AND THIS TIME RUINED RADIATOR, ENGINE AND MANY OTHER PARTS IN THE VEHICLE (VEHICLE WOULD NEED TO BE TAKEN APART TO DETERMINE THE DAMAGES) WAITING TO HEAR BACK FROM SUBARU'S ASKING TO FIX THE VEHICLE ST UBARUS EXPENSE.
FACTORY RECALL FOR A VALVE SPRING AND BRAKE LAMP SWITCH REPLACEMENT WAS COMPLETED ON SEPT.25, 2019. THE CAR ENGINE CAUGHT ON FIRE WHILE I WAS DRIVING ON OCTOBER 18, 2019. I WAS STOPPED AT A RED LIGHT ON A CITY STREET. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO PUT OUT THE FLAMES. THE FIRE MARSHAL WAS PRESENT TO DOCUMENT AND TAKE PHOTOS. MY CAR WAS TOWED. I UNDERSTAND THIS HAS HAPPENED TO CARS INVOLVED IN THE RECALL.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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