Page 4 of 6 · complaints 151–200 of 251

2013 Subaru Impreza complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Feb 11, 2019WA

CANNOT GET DEALER (CARTER SUBARU IN BALLARD) TO SCHEDULE REPAIRS FOR RECALL WTY-84 (NHTSA ID 18V-772). A MONTH AGO THEY SAID THEY'D GET BACK TO ME IN A FEW DAYS. NOW THEY DON'T RESPOND TO VOICEMAIL OR EMAIL MESSAGES.

Engine
Filed Jan 31, 2019MN

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MORRIE'S MINNETONKA SUBARU (12520 WAYZATA BLVD, MINNETONKA, MN 55305, (612) 395-4199) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL AUGUST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED THE INFORMATION ON THE OTHER SIDE OF FORM IS INCORRECT. DEALER DID NOT HAVE THE PARTS FOR THE RECALL. DEALER DID NOT SCHEDULE THE REPAIR UNTIL AUGUST. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Engine
Filed Jan 28, 2019NY

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE). METRIC SUBARU (1767 E JERICHO TURNPIKE, HUNTINGTON, NY 11743) AND COMPETITION OF SMITHTOWN (601 MIDDLE COUNTRY RD, ST JAMES, NY 11780) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jan 28, 2019VA

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYMAN BROTHERS SUBARU (11960 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113, (804) 893-8900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jan 28, 2019NY

SUBARU - THE VALVE SPRINGS LOCATED INSIDE OF ENGINE. CALLED TWO WEEKS AGO FOR THE PARTS AND CALLED AGAIN IF THE LOCAL REPAIR SHOP KNOWS WHEN THE PART WILL BE COMING IN. THEY HAD NO IDEA. CALLED SUBARU RECALL CENTER. THEY HAVE NO IDEA HOW THE PARTS ARE HANDLED AND HOW MANY ARE READY TO SHIPPED OUT FOR THE REPAIR SHOPS.

Engine
Filed Jan 22, 201983,805 milesCO

RECEIVED A NOTICE ABOUT SAFETY RECALL (NHTSA ID 18V-722) INVOLVING RISK OF VALVE SPRING FAILURE THAT COULD LEAD TO ENGINE STALLING AND RISK OF CRASH. CALLED OUR LOCAL SUBARU DEALERSHIP IN GOLDEN, CO TO HAVE THE ISSUE RESOLVED. WAS TOLD THAT THE EARLIEST THAT THEY COULD GET TO IT WOULD BE MAY OF 2020 (15 MONTHS). "TOO MANY CARS ARE BEING RECALLED AT THE SAME TIME. 150 AHEAD OF US IN THE QUEUE FOR THIS REPAIR." THIS TRANSLATES TO ONLY 10 RECALL REPAIRS PERFORMED PER MONTH. SAID THAT THEY HOPE TO MOVE US EARLIER, BUT NO PROMISES WERE MADE. NO COMMENT ABOUT THEIR LIABILITY SHOULD THE FAILURE OCCUR DURING THIS OVER-ONE-YEAR TIMEFRAME WHILE WAITING FOR THIS SAFETY RECALL TO BE PERFORMED.

Engine
Filed Jan 12, 2019CA

I RECEIVED AN 'IMPORTANT SAFETY RECALL' NOTICE REGARDING MY VEHICLE'S ENGINE ISSUE THAT NEEDS TO BE RESOLVED. PER THE INSTRUCTIONS ON THE NOTICE, I CALLED MY LOCAL DEALER TO SCHEDULE AN APPOINTMENT. DESPITE THE STRESSED IMPORTANCE OF THE SAFETY ISSUES REGARDING THIS RECALL IN THE LETTER RECEIVED VIA MAIL, THE PERSON AT THE DEALERSHIP SEEMED TO HAVE NO REAL CONCERN OR CARE FOR MY VEHICLE'S OR PERSONAL SAFETY, AND TOLD ME I COULD GO ON A WAITLIST FOR THE NEXT FEW MONTHS AS THEY WAIT FOR THE PARTS TO COME IN. I TRIED DISCUSSING MY DISSATISFACTION, WORRY, AND UPSET WITH THE PERSON AT SUBARU, BUT ALL SHE SAID WAS THAT I HAD TO WAIT. SO I ADDED MY NAME TO THE WAITLIST, AND CONTACTED SUBARU DIRECTLY, PER THE LETTER'S INSTRUCTIONS. SAME ANSWER FROM SUBARU, CLAIMING THAT THEY CANNOT REPAIR MY VEHICLE BECAUSE NOT ONE SINGLE DEALERSHIP HAS THE PARTS TO DO SO. I REITERATED THAT THIS MEAN I HAD TO HOPE MY CAR WOULDN'T HAVE AN ISSUE RESULTING IN MY PERSONAL SAFETY OR INJURY, AND THEY AGREED THAT YES, THAT'S ALL I CAN DO. ABSOLUTELY RIDICULOUS! IF THERE IS SOMETHING DANGEROUS ENOUGH ABOUT MY VEHICLE THAT THERE IS A NATIONWIDE RECALL, WHY IS IT THAT THERE IS NO RUSH TO GET THESE PARTS IN TO SERVICE THOSE WHO HAVE RECEIVED YOUR 'IMPORTANT SAFETY RECALL' WHICH STATES THAT 'YOU SHOULD IMMEDIATELY CONTACT YOUR SUBARU RETAILER FOR AN APPOINTMENT TO HAVE THIS IMPORTANT REPAIR PREFORMED' AS IT IS IN REGARDS TO A 'DEFECT' IN THE ENGINE OF THE VEHICLE THAT TRANSPORTS ME AND MY FAMILY DAILY. ABSOLUTEL

Engine
Filed Jan 11, 2019IL

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). NAPLETON'S ARLINGTON HEIGHTS SUBARU (1555 E RAND RD, ARLINGTON HEIGHTS, IL 60004) STATED THAT THE PART WAS NOT AVAILABLE WHEN THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT. A LOANER VEHICLE WAS NOT OFFERED. THE DEALER STATED THAT THE PARTS MAY NOT BE AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jan 11, 2019IL

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). NAPLETON'S ARLINGTON HEIGHTS SUBARU (1555 EAST RAND RD, ARLINGTON HEIGHTS, IL 60004, 847-255-5700) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jan 3, 2019WA

I'M HAVING THE ISSUE OF MY IGNITION NOT RELEASING MY KEYS I HAVE TO SPEN 5 TO 30 MINUTES TO FINALLY GET MY KEYS OUT I HAVE TO REVERSE AND PARK AND TURN THE STEERING WHEELS BACK IN FORTH AND PUSH MY BRAKES REALLY HARD AND SUBARU WANTS TO CHARGE ME 120 TO DIGINOSE IT WHEN TWO OUT FOUR SAID IT'S MY GEAR CONTROL SHIFTER AND OF JUST OREDINGME THE PART AND FIX IT

Engine
Filed Dec 2, 20182,000 milesVA

HIGH RPM WHEN STARTING CAR IN COLD WEATHER. WHEN ENGINE WARMS UP RPMS RETURN TO NORMAL. CHOKE ISSUE? IT'S BEEN THIS WAY SINCE NEW.

Engine
Filed Dec 2, 2018TN

THE VALVE SPRINGS RECALL HAS BEEN ISSUED SINCE 10/31 WITH NO REMEDY. THIS COULD BE A POTENTIALLY HARMFUL THING! WOULD LIKE AN UPDATE OR AT LEAST GET MY CAR FIXED

Unknown or Other
Filed Nov 28, 2018100 milesCA

IGNITION MECHANISM WILL NOT FULLY ROTATE COMPLETELY TO ALLOW KEY TO BE REMOVED FROM IGNITION HOUSING. CAR TURNS OFF BUT KEY WILL NOT RELEASE. UNKNOWN WHAT EVENTUALLY RELEASES THE MECHANISM FOR THE KEY TO TURN AND COME OUT BUT USUALLY TAKES SOME MINUTES, DOORS OR ELECTRIC LOCKS OPEN/CLOSE, STARTING THE CAR AGAIN AND DRIVING MORE... DON'T KNOW. ALL HAS WORKED AND NOT WORKED.

Engine
Filed Nov 19, 2018ID

OIL IN CAR BECOMES LOW BETWEEN OIL CHANGE.

Electrical System
Filed Nov 12, 201884,000 milesME

THE WIRE HARNESS FOR THE BLOWER MOTOR SWITCH MELTED AND CREATED A DANGEROUS FIRE HAZARD. THE WIRE HARNESS AND BLOWER MOTOR SWITCH HAS TO BE REPLACED DUE TO THE CONDITION. THEY NOW HAVE TO REPLACE THE WHOLE WIRE HARNESS.

Air Bags › Sensor › Occupant Classification
Filed Nov 12, 201879,000 milesME

WARNING LAMPS FOR STABILITY CONTROL AIR BAG RANDOMLY LIGHT UP ON MY DASH BOARD PANEL. THE PASSENGER AIR BAG WILL ALSO SWITCH TO OFF EVEN WHEN A PASSER IS SITTING IN THE SEAT OR THE PASSENGER SEAT BELT WARNING SOUND WILL GO OFF IF A SMALL OBJECT IS PLACED ON THE SEAT. MY MECHANIC CAN'T FIND THE ISSUE AS I CANNOT RECREATE THE CIRCUMSTANCES THAT CAUSE THE LAMPS TO SWITCH ON OR THE WARNING SIREN TO CHIME. COMPUTER READINGS DO NOT RETURN ANY "CODES" IF THE LAMPS AREN'T ON.

Air BagsCrash
Filed Nov 1, 201891,000 milesMI

TO START OFF I HAVE AN EXTENDED WARRANTY ON MY VEHICLE FELT MY CLUTCH STARTING TO SHIFT THEY TOLD ME I NEEDED A NEW CLUTCH FLYWHEEL AND THROTTLE BEARING. TOOK IT TO A INDEPENDENT REPAIR SHOP. THEY REPLACED THE THROTTLE BEARING WHICH WAS COMPLETELY WARPED CLUTCH WAS GOOD BUT REPLACED ANYWAY BECAUSE AT THAT POINT WHY NOT THE ENTIRE TRANSMISSION WAS OUT. CALLED SUBARU NOTHING WAS DONE. ALSO JUST GOT INTO AN ACCIDENT VEHICLE WAS TOTALED AND MY AIRBAGS DID NOT INFLATE.

Air Bags
Filed Sep 16, 201825,650 milesMA

I'VE BEEN HAVING ISSUES WITH THE PASSENGER AIRBAG LIGHT FOR YEARS. I HAVE BROUGHT IT INTO THE DEALERSHIP MANY TIMES OVER THE COURSE OF 4 YEARS AND THEY CANNOT REPRODUCE IT, AND OFTEN STATE THAT THERE IS NO RECORD OF OTHERS REPORTING THIS PROBLEM. WHEN I HAVE A PASSENGER IN THE SEAT, THE CAR DOESNT REGISTER THEM AND THE AIRBAG IS TURNED OFF. WHETHER THE SEAT IS DAMP OR BONE DRY, MOVING OR NOT, IT STILL FAILS MOST OF THE TIME, WHICH IS VERY WORRISOME. WHILE THE 2012 MODEL HAVE BEEN RECALLED, THE 2013 HAS NOT, DESPITE THE FACT THAT THEY USE THE SAME EXACT TECHNOLOGY. THIS HAS MADE ME UNLIKELY TO BUY ANOTHER SUBARU IN THE FUTURE, BECAUSE IT IS A VERY DANGEROUS AND SERIOUS ISSUE. THE 2012 WAS RECALLED, PLEASE RECALL THE 2013 ALSO BEFORE SOMEONE DIES OR HAS A SERIOUS INJURY!

Seat Belts
Filed Sep 9, 201871,695 milesNV

I JUST REPLACED THE FRONT PASSENGER SEAT BELT FOR REVERSE LOCK (UNABLE TO PULL OUT) FOR THE SECOND TIME. NO OTHER BELTS ARE AFFECTED. PARKED THE CAR UNHOOKED THE BELT. UPON RETURNING THE BELT WOULD NOT PULL OUT. WHICH OF COURSE REQUIRES THE PASSENGER TO NOT BE RESTRAINED. THE FIRST TIME THIS HAPPENED I ASSUMED THE BELT WAS WORN OUT, OR MANUFACTURING DEFECT. IT WAS OUT OF WARRANTY SO I REPLACED IT MYSELF. THE REPLACEMENT LASTED ABOUT TWO YEARS. NOW I HAVE TO BELIEVE THERE IS A DEFECT IN THE SYSTEM SOMEWHERE.

Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Aug 11, 2018120,112 milesFL

I HAVE BEEN HAVING AIRBAG PROBLEMS WITH THE PASSENGER SEAT. WHENEVER THERE IS A PASSENGER SITTING, THE AMBER INDICATOR LIGHT IS IN THE 'OFF' POSITION AND THERE IS A RED AIRBAG LIGHT ON THE DASHBOARD. IT DOESN'T MATTER IF THE PASSENGER IS DRY OR DAMP, IF THE CAR IS STATIONARY OR DRIVING ON THE STREET/HIGHWAY. SOMETIMES, WHEN THERE IS NO PASSENGER AND I PLACE MY CELL PHONE ON THE SEAT, THE AIRBAG INDICATOR LIGHT TURNS ON AS IF THERE IS A PASSENGER. THIS IS A SERIOUS ISSUE IN CASE OF AN ACCIDENT. NICE TO KNOW THAT SUBARU CARES SO MUCH ABOUT 'SAFETY'. THE 2012 WAS RECALLED, PLEASE RECALL THE 2013 ALSO BEFORE SOMEONE DIES OR HAS A SERIOUS INJURY!

Power Train
Filed Aug 10, 201879,106 milesPA

AUTOMATIC TRANSMISSION COMPLETELY FAILED AT 79106 MILES. VEHICLE WAS IN MOTION

Air Bags
Filed Aug 8, 201880,425 milesNC

I REALLY FEEL MY 2013 IMPREZA SHOULD FALL INTO THE TAKATA RECALL. I MADE SURE TO CHECK MY VEHICLE DIDN'T QUALIFY, BUT IT APPEARS TO BE DOING SIMILAR THINGS PRESENTED FOR THOSE CURRENTLY IN THE RECALL. THE FIRST TIME I HAVE PROOF OF MY AIRBAG INDICATOR LIGHT WAS 7.4.2016 AT 45,896 MILES. AT THE TIME, I WAS THE ONLY PERSON IN THE VEHICLE. WHEN I WENT TO THE LOCAL SUBARU DEALER TO HAVE IT CHECKED, THEY SAID THEY COULDN'T CHECK IT UNLESS THE LIGHT WAS LIT (WHICH IT WAS NOT) AND SUGGESTED THE SEAT MIGHT HAVE BEEN WET. MOST RECENTLY, I HAVE HAD A FRONT PASSENGER IN MY VEHICLE AND THE INDICATOR LIGHT HAS COME ON AND THE AIR BAG LIGHT SWITCHED TO OFF AT LEAST 3 TIMES IN THE LAST TWO WEEKS. I PURCHASED MY SUBARU FOR THE SAFETY AND THIS IS A HUGE ISSUE IF THE AIRBAG DOES NOT DEPLOY IF FOR SOME REASON I GET INTO AN ACCIDENT. JUST CONTINUING DRIVING WITH THIS LIGHT ON CAUSED ME A GREAT DEAL OF ANXIETY FOR FEAR OF THE UNKNOWN. I LIKE TO THINK I AM A GOOD DRIVER, BUT I COULDN'T LIVE WITH MYSELF IF A DEFECT OF MY VEHICLE WAS RESPONSIBLE FOR LOSING A PRECIOUS PASSENGER. PLEASE TRY TO REVIEW MORE OF THESE CASES AND UPDATE THE RECALL LIST. FOR THE FIRST DOCUMENTED INSTANCE, THE VEHICLE WAS IN A DRIVEWAY AND PARKED WITHOUT A PASSENGER. THESE LAST COUPLE OF INCIDENCES HAVE BEEN BOTH PARKED AND IN MOTION ALONG ROADWAYS RANGING FROM 50-70MPH.

Seat Belts › Front
Filed Aug 2, 2018NJ

MY MOTHER HAS AN ISSUE WITH HER AIRBAG LIGHT IN HER SUBURA IMPREZA CAR OFF AND ON FIRST TIME LAST YEAR AND SHE BROUGHT INTO SUBARU AND THE LIGHT WENT OFF THEY TOLD HER NEXT TIME IT HAPPENS TO BRING IN RIGHT AWAY THEN SHE WAS DRIVING LAST WEEK AND THE LIGHT POPPED ON AGAIN SHE CALLED SUBARU AMERICA HEADQUARTERS ABOUT THEY TOLD HER IT WAS A SAFETY ISSUE SHE AND SENT HER IN THE SUBARU DEALER IN BLOOMFIELD NJ TO GET A DIAGNOSTIC TEST TO SEE WHAT IS WRONG WITH THE CAR AFTER A COUPLE OF HOURS OF CHECKING THEY SAID IT WAS NOTHING WRONG WITH THE CAR BUT WHEN MY MOM ASKED THE LADY IF SHE GOT INTO AN ACCIDENT WOULD HER AIRBAGS DEPLOY THE LADY RESPONDED WITH SHE IS NOT SURE IT DEPENDS SO THEY RELEASED HER CAR WITHOUT BEING 100% SURE ALSO, I'VE HEARD MY MOTHER COMPLAIN ABOUT THE SEATBELT TIGHTENS UP AROUND HER NECK WHILE SHE WAS DRIVING CERTAIN THINGS IN THIS CAR IS UNSAFE AND I FEAR FOR MY MOMS' SAFETY AND MY OWNS WHEN I RIDE IN THIS CAR NOW BECAUSE ON THE UNCLARITY IF THE AIRBAGS ARE GONG WORK OR NOT MY MOM'S PHONE AUTOMATICALLY RECORDS SO I HAVE ATTACHED THE CONVO SO YOU CAN HEAR THE EMPLOYEES UNCERTAINTY THE CAR WAS SOLD TO MY MOM PRE-OWNED AND I'M NOT SURE IF THE CAR CAME WITH ISSUES BECAUSE THE CARS HISTORY WAS NOT PROVIDED TO HER, SOME OF THE ISSUES THE CAR HAS CAN BE FROM WHATEVER HAPPENED TO THE CAR BEFORE MY MOM OWNED IT BECAUSE MY MOM DOES NOT DRIVE MUCH SO THE CAR SHOULD NOT BE HAVING GLITCHES AND MALFUNCTIONS THEY CLAIM THAT THE GLITCH IN THE CAR CAME FROM A WATER SPILL ON T

Air Bags
Filed Jul 31, 201845,000 milesNJ

SENSOR FOR AIR BAG IN PASSENGER SEAT NOT WORKING CORRECTLY. WORKS 80% OF THE TIME, BUT WILL PUT A WARNING ON MY DASHBOARD RANDOMLY WHILE I'M DRIVING AND DISABLE AIRBAG. IT COULD HAPPEN WHEN STATIONARY OR DRIVING. DOESN'T SEEM TO MATTER THE SPEED OR IF ANYBODY IS IN THE SEAT OR NOT. IT'S BEEN HAPPENING ON AND OFF FOR ALMOST 3 YEARS. PLEASE HELP, THE FIX IS VERY EXPENSIVE AND IT SEEMS LIKE THIS IS NOT THE FIRST TIME THERE HAVE BEEN PROBLEMS WITH SUBARUS PASSENGER SIDE AIRBAG SENSORS. THE K YOU VERY MUCH.

Air Bags
Filed Jul 17, 201865,000 milesCA

ON A HOT, LONG DRIVE WITH A SWEATY FRIEND IN THE FRONT PASSENGER SEAT, THE PASSENGER AIRBAG TURNED OFF ACCORDING TO THE DASH INDICATOR. THE AIRBAG ERROR INDICATOR ALSO TURNED ON. IT WAS A LONG, HIGHWAY DRIVE AND OUTDOOR TEMPERATURES WERE 80-100F, THOUGH I WAS RUNNING AC INSIDE.

Unknown or Other
Filed Jul 15, 201860,800 milesCA

THE GLASS SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY. THERE WERE NO EXTERNAL INFLUENCES THAT WOULD TRIGGER SUCH A CATASTROPHIC FAILURE - TEMPERATURE WAS MODERATE, NO OTHER VEHICLES IN CLOSE PROXIMITY AND NO FLYING DEBRIS. LUCKILY, I HAD THE INTERIOR SCREEN CLOSED, OR I WOULD HAVE BEEN SHOWERED WITH BROKEN GLASS.

Air Bags › Sensor › Occupant Classification
Filed Jul 12, 201820,000 milesNH

AIR BAG IS DISABLED WHEN MOISTURE OR HUMIDITY IS PRESENT ON THE PASSENGER SEAT. SPECIFICALLY THE AIRBAG RED LIGHT ILLUMINATES AND THE AMBER PASSENGER SIDE AIR BAG OFF LIGHT ILLUMINATES. THIS IS A PROBLEM THAT PRESENTED ITSELF SOON AFTER PURCHASE. IT HAS HAPPENED WHILE STATIONARY & WHILE DRIVING. IT HAS BEEN TRIGGERED BY BOTH HUMIDITY IN THE AIR & PERSPIRATION BY THE PASSENGER. I BELIEVE THE PROBLEM HAS TO DO WITH MOISTURE COMPROMISING THE PASSENGER SEAT SWITCH. THE INCIDENT HAS HAPPENED MANY TIMES. MOST RECENTLY I HAD LEFT THE REAR WINDOW OPEN IT WAS HUMID BUT THERE WAS NO RAIN, WHEN I WENT TO WORK IN THE MORNING THE RED AIRBAG LIGHT WAS ON. THE PROBLEM MAY BE GETTING WORSE OVER TIME, IN THE PAST A TOWEL OR TRASH BAG WOULD PREVENT IT BUT NO, AS MENTIONED IT IS BEING TRIGGERED BY HUMID AIR. I VIDEOED ONE EXAMPLE AND HAVE ATTEMPTED TO INCLUDE IT BUT IT IS TOO LARGE I WOULD BE GLAD TO EMAIL IT IF YOU ARE INTERESTED, MY DAUGHTER IS IN THE FRONT SEAT, THE AIRBAG LIGHT IS ON AND THE PASSENGER SIDE AIRBAG INDICATOR SHOWS OFF. THE VIDEO WAS TAKEN ON SEPT 30TH 2014, THE VEHICLE HAD 35,212 MILES ON IT AT THE TIME.

Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Jul 7, 201857,000 milesPA

CLEANED UPHOLSTERY AND SEATS SLIGHTLY DAMP, WHEN I STARTED CAR THE RED AIR BAG LIGHT CAME ON AND PASSENGER SEAT SHOWED AIR BAG OFF EVEN THOUGH A PASSENGER WAS IN SEAT. IT HAS BEEN TWO DAYS AND AIR BAG LIGHT IS STILL ON AND PASSENGER BAG SHOWS AS OFF EVEN IF PASSENGER IS IN SEAT. AS SOON AS I START THE CAR THE AIR BAG LIGHT COMES ON AND STAYS ON WHILE DRIVING.

Air Bags › Sensor › Occupant Classification
Filed Jul 7, 201857,000 milesPA

AFTER CLEANING FRONT SEATS WITH UPHOLSTERY CLEANER AND SEATS DAMP AIR BAG LIGHT RED COMES ON ALSO SHOWS PASSENGER AIR BAG AS OFF EVEN THOUGH SOMEONE IN SEAT. HAPPENS IF CAR STATIONARY OR MOVING.

Electrical System
Filed Jun 27, 2018177,000 milesPW

THE WIRE HARNESS FOR THE BLOWER MOTOR SWITCH MELTED AND CREATED A DANGEROUS FIRE HAZARD. THE WIRE HARNESS AND BLOWER MOTOR SWITCH HAS TO BE REPLACED DUE TO THE CONDITION.

Air Bags
Filed Jun 7, 201841,000 milesKS

6/1/2018-DRIVING FROM KC TO ST. LOUIS-DROVE 1.25 HOURS-STOPPED FOR BREAK-DROVE ANOTHER 1.5 HOURS AND AIR BAG LIGHT CAME ON UNPROVOKED. TURN CAR OFF AND BACK ON FIXED. RETURN TRIP 6/3/2018 FROM ST. LOUIS TO KC - SAME SCENARIO-DROVE APPROX 2.5 HOURS-STOPPED - DROVE ADDITIONAL 1 HOUR AND AIR BAG LIGHT CAME ON. TURN CAR OFF AND ON AND IS OFF CURRENTLY. WAS DRIVING AROUND 70 MPH WHEN BOTH INSTANCES OCCURRED.

Engine
Filed Feb 28, 201881,000 milesMA

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Feb 24, 201898,000 milesWA

EVERY TIME IT RAINS OR IS WET OUTSIDE MY AIR BAG LIGHT COMES ON AND ACTS AS IF I DONT HAVE A PASSENGER NEXT TO ME, BUT I DO. THEY ARE SITTING WITH SEAT BELT ON IN PASSENGER SEAT. BUT THE LIGHTS ON MY DASH SAY OTHERWISE. THIS ISSUE ONLY HAPPENS WHEN ITS WET OUT. AND IT SHOWS THE LIGHT ON DASH WHEN IM DRIVING, NOT WHEN I FIRST START THE CAR.

Vehicle Speed Control
Filed Feb 18, 201810 milesCT

WHILE MY SON WAS DRIVING IN THE 95 NORTH SUDDENLY THE CAR LOCK OUT! MY SON BROUGHT THE CAR TO GARAVEL SUBARU GARAGE IN NORWALK CT. WHERE DIEGO WHO IS THE SERVICE MANAGER AT GARAVEL SUBARU TOOK CARE OF IT, THAT WAS ON NOVEMBER 18/2017 UNTIL APPROXIMATELY 11/28 OR 29 2017! WHEN HE PICK UP THE CAR AT GRAVEL SUBARU, THE CAR THE THE SAME THING WITH THE CLUTCH AGAIN! MY SOME BROUGHT AGAIN THE CAR TO THE GARAGE ON DECEMBER 23/2017- UNTIL JANUARY 4/2018,WHO WAS CHECK AGAIN AND THE COME UP THAT THE CAR DOESN'T HAVE ANY THING WRONG. MY SON CAME BACK WITH THE CAR, WITH THE MIND SET THE EVERYTHING WAS OK. AN HE WAS RISK HE LIFE AND OTHER LIFE WITH THE DEFECTIVE CAR.! STILL. AND THE CLUTCH DID AGAIN, LOCK OUT!!! HE BROUGHT THE CAR AGAIN ON JANUARY 28 ON OR ABOUT 2018 AND CURRENTLY THERE! PLEASE INVESTIGATE!

Air Bags
Filed Jan 29, 201854,800 milesVT

TAKATA RECALL. HAVING CELL PHONE ON SEAT WILL ACTIVATE THE AIRBAG ON AND WILL SET OFF SEAT BELT LIGHT AND SOUND. AFTER GETTING THE SEAT WET, AIRBAG WOULD NOT GO ON WITH SOMEONE SITTING IN IT AND LIGHT WOULD BE ON THE DASH. I HAD TO LET THE SEAT DRY AND THAT SEEMED TO MAKE IT WORK AGAIN AFTER GETTING WET. THIS IS PASSANGER SEAT. I SEE THAT THERE'S A RECALL FOR THAT ON THE 2012 MODEL. THE 2013 MODEL IS EQUIPPED WITH THE SAME SENSORS AS THE 2012. WOULD LIKE TO SEE THIS GET UPDATED AND MOVED TO A RECALL JUST LIKE THE 2012 MODELS.

Seat Belts
Filed Jan 23, 2018PA

FRONT PASSENGER SEATBELT GRABS FREQUENTLY, HITTING MY WIFE IN HER NECK OR NEAR IT. SUBARU DEALER SAID IT IS OKAY. OCCURS WHEN I BRAKE THE CAR OR GO AROUND CORNERS. USUALLY, MY OWN BELT IS NOT GRABBING AT THESE TIMES.

Service Brakes
Filed Jan 18, 201848,000 milesCO

TAKATA RECALL: PLEASE NOTE SHIFT LEVEL GEAR CONTROL LOCKS WHEN CAR IS TURNED ON, IN PARK, FOOT ON BRAKE. THE TRACTION CONTROL SENSORS, EMERGENCY BRAKE SENSORS, AND HILL SENSORS TURN ON WHEN THIS HAPPENS. THE GEAR LOCKS AND THE CAR WILL NOT TURN ON OR OFF COMPLETELY WHEN THESE SENSORS ARE ON. IT WILL ONLY TURN OFF WHEN THE BRAKE HAS BEEN APPLIED FOR SO LONG. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND PLACES, PARKING LOTS, DRIVEWAYS, AND IN AREAS WHEN CHANGING GEARS NEEDS TO OCCUR AND SIMPLE WILL NOT

Service BrakesCrash
Filed Dec 26, 201727,000 milesMA

DRIVING UP A SLIGHT GRADE INTO HOME GARAGE I DEPRESSED THE ACCELERATOR VERY SLIGHTLY . THE CAR SHOT SUDDENLY FORWARD AND FOOTBRAKE DID NOT RESPOND. CAR SIDESWIPED OTHER CAR AND BROKE THRU REAR PANEL OF GARAGE BEFORE I COULD STOP IT WITH HANDBRAKE. MAJOR DAMAGE TO FRONT END OF CAR.

Air Bags
Filed Dec 6, 20175,000 milesCT

THE PASSENGER SEAT SENSOR THAT CONTROLS AIRBAG IS FAULTY. SOMETIMES WITH A PASSENGER IN THE SEAT, THE AIRBAG LIGHT WILL GO ON INDICATING THAT THE AIRBAG IS DISABLED EVEN THOUGH PASSENGER IS IN SEAT AND BELTED. THIS CAN ALWAYS BE RESET BY TURNING IGNIOTION OFF AND ON AGAIN. ALSO SENSOR INCORRECTLY THINKS THERE IS A PASSENGER IN THE SEAT EVEN WHEN VERY LIGHT PACKAGES OR GROCERIES ARE ON THE SEAT WEIGHING 2-12 POUNDS. I'VE CALLED SUBARU AND THEY CLAIM SENSOR IS SET TO 27 PUNDS OR MORE, WHICH IS CLEARLY NOT WORKING HERE. SUBARU WILL NOT FIX THIS UNDER WARRANTY SO I THINK NHTSA SHOULD LOOK AT ALL THE SIMILAR COMPLAINTS HERE AND INVESTIGATE.

Service BrakesCrash
Filed Nov 2, 201760,000 milesNC

THE BRAKE SENSOR SWITCH FAILS TO REPORT POSITION OF THE BRAKE AND TURNS OFF ANTI LOCKING BREAKING SYSTEM. IF FAILS YOU CAR TURNING THE CAR APPLY BRAKE AND THE FOLLOWING LIGHTS TURN ON. HILL ASSIST,ABS,SKID CONTROL. WHEN THIS COMES ON ABS DOES NOT WORK. IT SOMETIMES LOCKS THE CAR IN PARK. THIS HAPPEN THEN TRIED TO STOP QUICKLY IN THE RAIN AND BRAKING SYSTEM DID NOT WORK CORRECTLY. REAR-ENDED A CAR. REPORTED THIS TO A DEALER YEAR AGO THEY DID NOT KNOW WHAT CAUSED IT. I FOUND IT QUICKLY WHEN SEARCHING THE WEB. COMMON ISSUE THAT COULD BE DEADLY.

Power Train
Filed Aug 31, 201799,000 milesNY

ON AUGUST 14, 2017, WHILE ON THE HIGHWAY DRIVING AT 65 MILES PER HOUR, THE ENGINE BEGAN TO SWIFTLY SHIFT DOWN AND COMPLETELY SEIZED, CAUSING ME TO HAVE TO PULL OVER ON THE LEFT SHOULDER. THIS WAS ABOUT ONE WEEK AFTER OUR ORIGINAL TRANSMISSION WAS REPLACED FOR FREE (THEY EXTENDED THE WARRANTY BUT DIDN'T ISSUE A RECALL - WHY? THEY TOLD US THAT THEY WERE HAVING PROBLEMS WITH 2010 AND 2013 IMPREZA TRANSMISSIONS BUT WE HAD TO ASK THEM ABOUT A FUNNY SOUND, NO ONE NOTIFIED US). THE CAR IS NOW WAITING FOR ANOTHER NEW TRANSMISSION BUT IT MUST BE A BIG PROBLEM BECAUSE 2 WEEKS LATER THE TRANSMISSIONS ARE STILL ON BACKORDER.

Air Bags
Filed Aug 29, 201766,909 milesVA

I PURCHASED MY 2013 SUBARU IMPREZA AS A CERTIFIED PRE-OWNED VEHICLE WITH ~54,000 MILES ON IT IN AUGUST 2016. OVER THE LAST YEAR, I'VE NOTICED AN INTERMITTENT PROBLEM WITH THE OCCUPANT AIRBAG SENSOR IN THE FRONT PASSENGER SEAT. SOMETIMES, WHEN THERE IS A PASSENGER SITTING IN THE FRONT SEAT AND WHEN THE VEHICLE IS IN MOTION, WHETHER ON A HIGHWAY OR ON A SIDE STREET, THE PASSENGER AIRBAG OFF LIGHT WILL COME ON, AND THE RED AIR BAG LIGHT IN THE DRIVER INFORMATION CENTER WILL COME ON- MEANING THAT THE AIRBAG IS OFF WHEN SOMEONE IS SITTING IN THE SEAT AND THE VEHICLE IS IN MOTION. INITIALLY, I THOUGHT THIS COULD HAVE BEEN A FLUKE SO I TOOK THE WAIT AND SEE APPROACH. THIS PAST SPRING, THE PROBLEM STARTED HAPPENING MORE, SO I'VE SINCE STARTED DOCUMENTING THE PROBLEM EVERY TIME IT HAPPENS. I NOTICED THAT THIS PROBLEM HAPPENS MORE WHEN THE PASSENGER SIDE IS DAMP, WHETHER IT IS BECAUSE I'M DRIVING IN A HOT AND HUMID LOCATION, OR PASSENGER HAS DAMP CLOTHES DUE TO COMING BACK FROM THE BEACH OR RIVER, EXERCISING, OR JUST BEING PLAIN WARM & SWEATY. THERE IS A RECALL FOR OTHER 2012 IMPREZAS FOR THIS EXACT PROBLEM, BUT MY CAR, WHICH I BELIEVE HAS THE SAME SENSORS AS THE RECALLED ONES FOR THE 2012 IMPREZA, IS NOT COVERED BY THE RECALL.

Air Bags
Filed Aug 29, 201764,000 milesVA

I PURCHASED MY 2013 SUBARU IMPREZA AS A CERTIFIED PRE-OWNED VEHICLE WITH ~54,000 MILES ON IT IN AUGUST 2016. OVER THE LAST YEAR, I'VE NOTICED AN INTERMITTENT PROBLEM WITH THE OCCUPANT AIRBAG SENSOR IN THE FRONT PASSENGER SEAT. SOMETIMES, WHEN THERE IS A PASSENGER SITTING IN THE FRONT SEAT AND WHEN THE VEHICLE IS IN MOTION, WHETHER ON A HIGHWAY OR ON A SIDE STREET, THE PASSENGER AIRBAG OFF LIGHT WILL COME ON, AND THE RED AIR BAG LIGHT IN THE DRIVER INFORMATION CENTER WILL COME ON- MEANING THAT THE AIRBAG IS OFF WHEN SOMEONE IS SITTING IN THE SEAT AND THE VEHICLE IS IN MOTION. INITIALLY, I THOUGHT THIS COULD HAVE BEEN A FLUKE SO I TOOK THE WAIT AND SEE APPROACH. THIS PAST SPRING, THE PROBLEM STARTED HAPPENING MORE, SO I'VE SINCE STARTED DOCUMENTING THE PROBLEM EVERY TIME IT HAPPENS. I NOTICED THAT THIS PROBLEM HAPPENS MORE WHEN THE PASSENGER SIDE IS DAMP, WHETHER IT IS BECAUSE I'M DRIVING IN A HOT AND HUMID LOCATION, OR PASSENGER HAS DAMP CLOTHES DUE TO COMING BACK FROM THE BEACH OR RIVER, EXERCISING, OR JUST BEING PLAIN WARM & SWEATY. THERE IS A RECALL FOR OTHER 2012 IMPREZAS FOR THIS EXACT PROBLEM, BUT MY CAR, WHICH I BELIEVE HAS THE SAME SENSORS AS THE RECALLED ONES FOR THE 2012 IMPREZA, IS NOT COVERED BY THE RECALL.

Air Bags
Filed Aug 29, 201767,374 milesVA

I PURCHASED MY 2013 SUBARU IMPREZA AS A CERTIFIED PRE-OWNED VEHICLE WITH ~54,000 MILES ON IT IN AUGUST 2016. OVER THE LAST YEAR, I'VE NOTICED AN INTERMITTENT PROBLEM WITH THE OCCUPANT AIRBAG SENSOR IN THE FRONT PASSENGER SEAT. SOMETIMES, WHEN THERE IS A PASSENGER SITTING IN THE FRONT SEAT AND WHEN THE VEHICLE IS IN MOTION, WHETHER ON A HIGHWAY OR ON A SIDE STREET, THE PASSENGER AIRBAG OFF LIGHT WILL COME ON, AND THE RED AIR BAG LIGHT IN THE DRIVER INFORMATION CENTER WILL COME ON- MEANING THAT THE AIRBAG IS OFF WHEN SOMEONE IS SITTING IN THE SEAT AND THE VEHICLE IS IN MOTION. INITIALLY, I THOUGHT THIS COULD HAVE BEEN A FLUKE SO I TOOK THE WAIT AND SEE APPROACH. THIS PAST SPRING, THE PROBLEM STARTED HAPPENING MORE, SO I'VE SINCE STARTED DOCUMENTING THE PROBLEM EVERY TIME IT HAPPENS. I NOTICED THAT THIS PROBLEM HAPPENS MORE WHEN THE PASSENGER SIDE IS DAMP, WHETHER IT IS BECAUSE I'M DRIVING IN A HOT AND HUMID LOCATION, OR PASSENGER HAS DAMP CLOTHES DUE TO COMING BACK FROM THE BEACH OR RIVER, EXERCISING, OR JUST BEING PLAIN WARM & SWEATY. THERE IS A RECALL FOR OTHER 2012 IMPREZAS FOR THIS EXACT PROBLEM, BUT MY CAR, WHICH I BELIEVE HAS THE SAME SENSORS AS THE RECALLED ONES FOR THE 2012 IMPREZA, IS NOT COVERED BY THE RECALL.

Air Bags
Filed Aug 29, 201766,895 milesVA

I PURCHASED MY 2013 SUBARU IMPREZA AS A CERTIFIED PRE-OWNED VEHICLE WITH ~54,000 MILES ON IT IN AUGUST 2016. OVER THE LAST YEAR, I'VE NOTICED AN INTERMITTENT PROBLEM WITH THE OCCUPANT AIRBAG SENSOR IN THE FRONT PASSENGER SEAT. SOMETIMES, WHEN THERE IS A PASSENGER SITTING IN THE FRONT SEAT AND WHEN THE VEHICLE IS IN MOTION, WHETHER ON A HIGHWAY OR ON A SIDE STREET, THE PASSENGER AIRBAG OFF LIGHT WILL COME ON, AND THE RED AIR BAG LIGHT IN THE DRIVER INFORMATION CENTER WILL COME ON- MEANING THAT THE AIRBAG IS OFF WHEN SOMEONE IS SITTING IN THE SEAT AND THE VEHICLE IS IN MOTION. INITIALLY, I THOUGHT THIS COULD HAVE BEEN A FLUKE SO I TOOK THE WAIT AND SEE APPROACH. THIS PAST SPRING, THE PROBLEM STARTED HAPPENING MORE, SO I'VE SINCE STARTED DOCUMENTING THE PROBLEM EVERY TIME IT HAPPENS. I NOTICED THAT THIS PROBLEM HAPPENS MORE WHEN THE PASSENGER SIDE IS DAMP, WHETHER IT IS BECAUSE I'M DRIVING IN A HOT AND HUMID LOCATION, OR PASSENGER HAS DAMP CLOTHES DUE TO COMING BACK FROM THE BEACH OR RIVER, EXERCISING, OR JUST BEING PLAIN WARM & SWEATY. THERE IS A RECALL FOR OTHER 2012 IMPREZAS FOR THIS EXACT PROBLEM, BUT MY CAR, WHICH I BELIEVE HAS THE SAME SENSORS AS THE RECALLED ONES FOR THE 2012 IMPREZA, IS NOT COVERED BY THE RECALL. I DO NOT THINK THAT I SHOULD HAVE TO PAY FOR A REPAIR OF SOMETHING THAT IS A KNOWN, WIDESPREAD ISSUE AMONG SUBARU IMPREZAS. I THINK THAT MY CAR SHOULD BE REPAIRED UNDER THIS RECALL. THIS PROBLEM IS ALARMING, GIVEN THAT THE AIR BAG MAY NOT FUNCTION PROPERLY IF TH

Air Bags
Filed Aug 28, 201732,000 milesKS

WHILE DRIVING ON THE HIGHWAY WITH A PASSENGER, THE AIR BAG LIGHT CAME ON AND THE PASSENGER AIR BAG INDICATOR SWITCHED FROM ON TO OFF. I HAD ALREADY DRIVEN PROBABLY 35 MILES AT HIGHWAY SPEED (65MPH) AT THE TIME THIS OCCURRED. I WAS IN MOTION AT THE TIME, CHANGING LANES AS I PREPARED TO EXIT THE HIGHWAY. AFTER THE VEHICLE WAS TURNED OFF, THE LIGHTS BEHAVED AS EXPECTED BUT THE VEHICLE HAD TO BE TURNED OFF TO FIX.

Air Bags
Filed Aug 27, 2017WA

I RECEIVED A LEGAL NOTICE FROM AUTO AIRBAG SETTLEMENT ABOUT TAKATA RECALL ON THE AIRBAGS IN MY CAR AND I SHOULD MAKE AN APPOINTMENT FOR REPAIRS BY A LOCAL RETAILER AS SOON AS POSSIBLE.

Air Bags
Filed Aug 15, 201793,000 milesOH

THE SRS SENSOR WAS LIGHTING UP AND THE AIRBAG INDICATOR LIGHT BEGAN TO SWITCH TO OFF EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. I TOOK MY CAR INTO THE DEALERSHIP AND THEY CONFIRMED THE SWITCH HAS GONE BACK AND NEEDS REPLACED. LUCKILY THE CAR IS STILL UNDER WARRANTY SO I AM ONLY RESPONSIBLE TO PAY FOR THE $100 WARRANTY DEDUCTIBLE. AFTER MUCH RESEARCH, I HAVE FOUND THAT THIS IS THE SAME SRS SWITCH USED IN THE 2012 SUBARU IMPREZA THAT HAS BEEN REPLACED DUE TO A RECALL.

Engine
Filed Aug 1, 201770,207 milesPA

OIL DRIPS FROM GASKET ON TOO HOT PART OF ENGINE CAUSING A SERIOUS FIRE HAZARD THIS HAS NOT HAPPENED TO OUR VEHICLE YET BUT WE WERE INFORMED BY OUR MECHANIC THAT THERE'S A POSSIBILITY THAT THIS COULD BE A PROBLEM IF NOT REPAIRED HAVE ANY INCIDENTS OF THIS NATURE ON SUBARUS BEEN RECORDED TO THIS DAY?

Engine
Filed Jul 26, 2017NY

VECHILE BURNING OIL AT A RATE OF A QUART EVERY 1500 MILES,SUBARU STATED THAT THIS IS NORMAL, MECHANICS TOLD ME THIS IS NOT NORMAL..I HAVE HAD OLD CLUNKERS WITH HIGH MILLAGE THAT DID NOT BURN THIS MUCH OIL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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