Page 6 of 9 · complaints 251–300 of 403

2014 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Suspension
Filed Apr 21, 201954,432 milesIN

I WAS DRIVING HOME FROM WORK ON APRIL 19, 2019. I MADE A LEFT TURN AND HEARD A POP. THE CAR BECAME SQUIRRELLY. I CALLED OUR MECHANIC AND HE ASKED IF THE CAR LEANED TO ONE SIDE OR THE OTHER. I SAID YES. HE SAID IT WAS LIKELY A BAD SPRING OR STRUT. WHEN I GOT HOME I JACKED UP THE CAR AND THE RIGHT REAR SPRING WAS BROKEN. I GOT 3 QUOTES FROM TOM WOOD SUBARU. ONE FOR SPRINGS. ONE FOR STRUTS AND HARDWARE. THE LAST WAS FOR TOM WOOD TO FIX IT. I WASN'T SURE IF I LOST ANY PARTS SO I LOOKED AT THE LEFT REAR SIDE. TO MY SURPRISE, THAT SPRING WAS ALSO COMPLETELY BROKEN BUT HASN'T SNAPPED OFF THE STRUT YET. THIS SEEMS LIKE DEFECTIVE SPRINGS. THE CAR HAD 54,448 MILES AND HAS NOT CARRIED A LOT OF WEIGHT. IN MY 30+ YEARS OF DRIVING, I HAVE NEVER HAD A CAR BREAK A SPRING, LET ALONE HAVE 2 BROKEN SPRINGS.

Exterior Lighting
Filed Apr 19, 2019112,000 milesNJ

MY HIGH BEAM/DAYTIME RUNNING BULB BLEW ON THE PASSENGER SIDE. WHEN REPLACING THE BULB I FOUND IT HAD ACTUALLY MELTED, AND HAD A LARGE BUBBLE IN THE GLASS. APPROXIMATELY A YEAR PREVIOUS THE DRIVERS SIDE BULB HAD BLOWN AND I HAD FOUND THE SAME BUBBLE, BUT DIDN'T REPORT IT AT THAT TIME, ASSUMING IT WAS JUST SOMETHING WEIRD THAT HAPPENED ONCE. NOW THAT IT'S HAPPENED TWICE, ONCE ON EACH SIDE, I'M MORE CONCERNED THERE'S A LARGER ISSUE WITH THE ELECTRICAL COMPONENTS FOR THE BLURB TO GET SO HOT THAT IT ACTUALLY MELTED THE GLASS.

Power Train
Filed Apr 16, 2019MA

1) CVT VALVE KIT DAMAGED (3 YEARS OLD) 2) BUT MAIN REASON FOR THIS COMPLIANT IS REAR COILS BREAKING, I DO NOT KNOW BUT THEY HAVE BEEN BROKEN FOR SOME TIME CAUSING REAR BEARINGS AND REAR SHOCKS DAMAGE. DID SOME RESEARCH AND FOUND EVERYONE W/ 2014 THRU 2015 FORESTERS ARE HAVING THIS PROBLEM AT ANY MILEAGE. TOLD DEALER AND THEY SAID SUBARU KNOWS OF THIS PROBLEM BUT HAS NOT ISSUED A RECALL? THE AVERAGE PERSON WILL NOT REALIZE THEIR COILS COULD BE BROKEN LIKE ME UNTIL BEARINGS AND SHOCKS FAIL ..... THIS SOUNDS LIKE A MAJOR ISSUE TO ME?

Air Bags
Filed Apr 2, 2019CO

VEHICLE DRIVING DOWN THE INTERSTATE WHEN THE PASSENGER AIRBAG WARNING LIGHT FIRST CAME ON AND IT HAS BEEN ON EVER SINCE. HAVE TAKEN IT TO LOCAL SUBARU DEALERSHIP AND THEY SAID THAT THE AIRBAG SENSOR/PASSENGER SEAT NEED TO BE REPLACED. THEY DETERMINED THAT THERE WAS NO DAMAGE (WATER OR BLUNT FORCE) THAT OCCURRED TO THE FEATURE AND THAT IT WAS NOTHING WE HAD DONE; HOWEVER, IT WOULD NOT BE REPLACED UNDER ANY TYPE OF WARRANTY. SINCE SUBARU PRIDES THEMSELVES IN SAFETY, IT SEEMS ODD THAT THEY WOULDN'T DO ANYTHING TO REMEDY THIS COMPLAINT THAT HAS BEEN CITED REPEATEDLY, ESPECIALLY SINCE IT IS NO FAULT TO THE OWNER BUT RATHER A MANUFACTURING ISSUE.

Suspension
Filed Mar 26, 201965,000 milesNY

PREMATURE REAR SPRING BROKE. CAR IS 65K MILES. REAR SPRING RUSTED AND BROKE; CAUSES THE ENTIRE REAR SUSPENSION TO BREAK. THIS MAKE THE CAR TILTED AND ALMOST OUT OF CONTROL. I WAS ON A LOCAL ROAD TRAVELING AT 25 MPH GOING STRAIGHT. I BROUGHT THE CAR TO STAR SUBARU SERVICE AND WAS BEING CHARGED $890.00 TO REPLACE REAR DRIVER SIDE SUSPENSION. UPON INSPECTION, THE REAR PASSENGER SIDE SPRING ALSO RUSTED.

Suspension
Filed Mar 10, 201968,000 milesOH

MY 2014 SUBARU FORESTER WAS SITTING IN MY GARAGE. I HEARD THIS HORRIBLE, ALMOST EXPLOSIVE NOISE AND FOUND THAT MY LEFT COIL SPRING SNAPPED! THIS CAR HAS 68K MILES AND HAS NEVER CARRIER HEAVY LOADS OR TRAVELED ROUGH ROADS. I DRIVE ALL HIGHWAY. SUPER SHOCKING TO HAVE THIS HAPPEN WHILE IT IS JUST SITTING, BUT I CRINGE TO THINK IF THIS HAPPENED 1 DAY EARLIER DRIVING 22 MILES FROM WORK OR WITH MY FAMILY. THE COIL WAS JUST COMPLETELY SHEARED OFF. MY CAR IS SITTING ON THE CROSSBAR VERY CLOSE TO SITTING DIRECTLY ON MY TIRE. WAITING FOR THE ASSESSMENT FROM SUBARU TO SEE IF IT CAUSED ANY ADDITIONAL DAMAGE.

Structure › Body › Hatchback/Liftgate1 injured
Filed Mar 6, 2019MA

I OPENED THE TRUNK OF MY SUBARU FORESTER LIMITED EDITION WITH THE REMOTE. WHILE I WAS REMOVING THE LUGGAGE FROM THE TRUNK, I HEARD A NOISE AS THE LIFTGATE WAS CLOSING. BEFORE I TURNED TO SEE WHAT WAS HAPPENING, THE LIFTGATE LANDED ON MY LOWER BACK. I REALIZED THAT THE RIGHT SUPPORT OF THE LIFTGATE WAS BROKEN.

Engine
Filed Mar 5, 2019106,663 milesMI

AT 106,000 MILES THE CHECK OIL LEVEL LIGHT ILLUMINATED ON 3/22/2017. AT THAT TIME AFTER CHECKING I ADDED 1 AT OF OIL. I REPORTED THIS TO THE DEALER AFTER READING ONLINE THAT THERE WERE MULTIPLE REPORTS OF MY VEHICLE MODEL HAVING OIL CONSUMPTION PROBLEMS. AN OIL CONSUMPTION TEST WAS SUBSEQUENTLY PERFORMED WHICH WAS NEGATIVE. IT WAS SUGGESTED TO ME BY THE DEALER THAT I COULD CONTACT SUBARU DIRECTLY IF I STILL HAD CONCERNS WHICH I DID. I WAS TOLD THAT IT WAS NOT UNUSUAL FOR CARS TO USE EXTRA OIL AND THERE WAS NOTHING TO BE DONE ABOUT IT. SINCE THEN THE CHECK OIL LIGHT HAS REGULARLY ILLUMINATED PRIOR TO MY NEXT OIL CHANGE AND HAS REQUIRED THE ADDITION OF 1 QT OF OIL AT DECREASING MILEAGE INTERVALS. I AM NOW DOWN TO SEEING THE CHECK OIL ILLUMINATE AND ADDING OIL AT 3000 MILES. I HAVE FOLLOWED THE SUBARU RECOMMENDATIONS FOR SERVICE. I HAVE OWNED CARS MADE BY TOYOTA, NISSAN, HONDA, FORD, JEEP, CHEVROLET, VOLKSWAGON, MAZDA AND SUBARU OVER THE LAST 45 YEARS AND HAVE NEVER HAD A CAR REQUIRE OIL ADDITIONS. I HAVE A FRIEND WITH A 2013 SUBARU FORESTER THAT WAS TOLD AT HER LAST SERVICE THAT THERE WAS NO OIL REGISTERING ON THE DIPSTICK. THAT YEAR MODEL HAS NO CHECK OIL WARNING LIGHT WHEN 1 QT DOWN. FOR MY YEAR MODEL THE VEHICLE WAS REDESIGNED AND A CHECK OIL LIGHT WAS ADDED WHICH MAY SUGGEST THERE WAS A PROBLEM DEVELOPING.

Structure › Body
Filed Feb 27, 201966,000 milesNY

WHEN TRYING TO CLOSE SUNROOF, NORMALLY THE ROOF WINDOW WOULD SLIDE BACK AND A SET OF PIN WILL PUSH THE REAR SIDE OF THE WINDOW UP TO SEAL THE GAP BETWEEN THE WINDOW AND ROOFTOP. HOWEVER THE DEVICE IS DEFECTIVE AND THE WINDOW WILL NOT GO BACK TO ITS SUPPOSED LOCATION. WATER MAY LEAK IN TO WIRING AND CAUSE FURTHER DAMAGE.

Power Train
Filed Feb 21, 2019110,000 milesCA

THE TRANSMISSION FAILED COMPLETELY IN JULY, 2018. I CONTACTED A SUBARU DEALER ON JULY 30 FOR SERVICE, BUT THE FIRST APPOINTMENT AVAILABLE WAS ON AUGUST 1ST. I FOUND OUT THAT SUBARU HAD BEEN HAVING SOME OF THESE PROBLEMS AND EXTENDED THEIR WARRANTIES. BECAUSE MY ACTUAL SERVICE WAS ON AUGUST 1ST, SUBARU SAID I MISSED THE EXTENDED WARRANTY BY ONE DAY! CORPORATE SUBARU OFFERED TO PAY HALF OF THE $7,500 COST FOR A NEW TRANSMISSION, BUT I WAS LEFT TO PAY THE REST. THEY SAID IF I HAD BEEN A "MORE LOYAL" CUSTOMER THEY WOULD HAVE PAID MORE THAN HALF. I LEFT THE CAR AT THE DEALERSHIP FOR 3 MONTHS TRYING TO NEGOTIATE THE PRICE DOWN. EVENTUALLY I HAD TO PAY FOR $2,000 OF THE REPAIR. I DON'T UNDERSTAND WHY SUBARU HAS NOT HAD TO RECALL THE VEHICLES EXPERIENCING THESE TRANSMISSION FAILURES, OR AT LEAST PAY FOR REPAIRS ONCE IT FAILS. WHEN WE FIRST FELT THE VEHICLE NOT RESPONDING NORMALLY, WE STOOPED DRIVING. IT WAS NOT SAFE.

Steering
Filed Feb 1, 201924,000 milesIL

THE STEERING CONTROL MODULE HAS FAILED TWICE IN THE LAST 4 YEARS AND 2 MONTHS. THE POWER STEERING IS LOST AND THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN. THE TWO TIMES THIS FAILURE HAS OCCURRED HAS BEEN IN COLDER TEMPERATURES AND DURING LOCAL DRIVING. THE CAR BECOMES VERY DIFFICULT TO STEER, AND FOR A SMALL PERSON IT COULD BE DANGEROUS. THE STEERING MODULE CODE PER THE DEALER'S SERVICE DEPARTMENT IS 2532. BOTH TIMES WHEN I SPOKE TO THE DEALER, IN 2014 AND 2019, THEY ACTED AS THOUGH THEY NEVER HEARD OF THIS ISSUE. I AM HAVING THE MODULE REPLACED FOR THE SECOND TIME.

Vehicle Speed Control
Filed Jan 27, 201949,900 milesGA

ON JANUARY 26, 2019, AT 8:00 PM, IN A PARKING DECK AT A SHOPPING CENTER, I WAS IN A LINE OF CARS MAKING A RIGHT TURN INTO AN AISLE. I TAPPED THE ACCELERATOR VERY LIGHTLY TO MOVE A FEW FEET FORWARD. THE CAR UNEXPECTEDLY AND SUDDENLY ACCELERATED GREATLY, AND I IMMEDIATELY PUT MY FOOT ON THE BRAKE AS HARD AS POSSIBLE TO AVOID HITTING THE CAR IN FRONT OF ME. I HAD TO SWERVE TO THE LEFT TO AVOID HITTING THE CAR IN FRONT OF ME BECAUSE HITTING THE BRAKE DIDN'T IMMEDIATELY SLOW THE CAR DOWN. I WAS ABLE TO AVOID HITTING ANYTHING, BUT IT WAS A FRIGHTENING EXPERIENCE BECAUSE THE CAR WAS OUT OF CONTROL. THIS WAS CLEARLY A CASE OF SUDDEN UNINTENDED ACCELERATION.

Suspension
Filed Jan 17, 2019IL

PIECES OF MY REAR COILS BROKE OFF SHOWING BADLY RUSTED. SOME IN STREET SOME IN MY GARAGE. VEHICLE STARTED TO DRIVE DIFFERENTLY. TOOK TO FIRESTONE AND BOTH REAR COILS BROKE AND 1 STRUT AS WELL. SUBARU KNOWS ABOUT THIS BUT I DID NOT AND TOOK TO NON SUBARU PLACE FOR REPAIRS. SO THEY REFUSED TO MAKE GOOD OR STAND BEHIND THEIR VEHICLE BECAUSE I DIDNT GO TO A SUBARU DEALER AND OFFERED 500 COST ME 1556.00. THIS SHOULD HAVE BEEN A RECALL USED METAL THAT RUSTED AND FAILED.

Suspension
Filed Jan 2, 201927,000 milesPA

LEFT REAR COIL SPRING BROKEN NOT DUE TO HEAVY LOAD OR ROUGH TERRAIN DRIVING VEHICLE ONLY HAS APPROX. 27,000 MILES ON IT .FROM WHAT I'M SEEING ON LINE AND HEARING FROM OTHER OWNERS AND DEALERS, IT IS A PRETTY COMMON PROBLEM.

Unknown or Other
Filed Dec 20, 201879,000 milesWV

REPEATED THUMPING NOISE WHEN TURNING LEFT AT SPEED APPROX. 25 MPH. NOTICED 2 OR 3 MONTHS AGO. ODOMETER AT ABOUT 79000 MILES.DEALER DIAGNOSED BAD WHEEL BEARINGS AND REPAIRED THEM FOR $700+. NO CHANGE NOTICED. DEALER DIAGNOSED AND REPLACED DEFECTIVE AUTO TRANSMISSION AT NO EXPENSE TO ME. (AMAZING!) I STILL HEAR THE NOISE WHEN I TURN LEFT. I AM CONCERNED THAT THIS MIGHT INDICATE A SAFETY ISSUE. WEB SEARCH "SUBARUFORESTER.ORG" SHOWS SEVERAL SIMILAR COMPLAINTS BUT NO RESOLUTION.

Suspension
Filed Dec 18, 201858,000 milesNJ

BOTTOM OF BOTH LEFT AND RIGHT REAR COIL SPRINGS BROKE - AT THE POINT WHERE THEY SIT ON THE LOWER SPRING SEAT OF THE STRUT. THEY BOTH FRACTURED AT EXACTLY THE SAME SPOT ON THE COIL - AT THE FIRST 1/2 LOOP OF THE COIL (ABOUT 4 INCHES) AND IN THE SAME DIAGONAL TYPE OF SHEAR. PICTURES ATTACHED OF THE PIECES THAT BROKE OFF EACH COIL. CAR HAS ONLY 58,000 MILES AND NEVER DRIVEN OFF ROAD OR OVERLOADED. NOT EXACTLY SURE WHEN THEY BROKE - WAS DISCOVERED BY MY MECHANIC WHILE DOING OTHER WORK ON THE CAR.

Fuel/Propulsion System
Filed Nov 29, 201817,000 milesFL

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING 78 MPH, THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE FUEL INDICATOR DISPLAYED THAT THE FUEL WAS LOW. THE CONTACT CALLED THE POLICE AND WAS ESCORTED TO GET SOME FUEL. THE CONTACT ADDED FUEL TO THE VEHICLE, RESTARTED THE ENGINE, AND DROVE 400 MILES WITHOUT FURTHER INCIDENT. THE VEHICLE WAS TAKEN TO SUBARU OF DAYTONA (650 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 255-2252) WHERE THEY DIAGNOSED THAT THE VEHICLE WAS OVERHEATING AND REPLACED THE FUEL PUMP. THE DEALER INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE WITH LESS THAN A THIRD OF A TANK OF FUEL SINCE THAT CAUSED THE FUEL PUMP TO OVERHEAT. THE FUEL READER LATER DISPLAYED UNUSUAL READINGS AND STARTED ILLUMINATING CONSTANTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE CONTACT BELIEVED NOTHING WAS DONE DURING THE WEEK IT WAS IN THEIR POSSESSION. THE MANUFACTURER WAS CONTACTED AND PROVIDED INVESTIGATION NUMBER: 1-38017139050. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT HAD NOT IN FOUR WEEKS. THE FAILURE MILEAGE WAS 17,000.

Suspension
Filed Nov 20, 201864,000 milesDE

WHEN MAKE TURNS IN MOVING(BACKWARD OR FORWARD), THERE IS NOISY(CLICK) IN FRONT WHEEL SUSPENSION

Engine
Filed Nov 19, 201892,000 milesCA

THE CAR COMPLETELY LOOSES POWER AND STUTTERS. THE ENGINE DOES NOT SHUT OFF, BUT THERE IS NO POWER GOING TO THE WHEELS. AT THIS POINT THIS HAS HAPPENED DOZENS OF TIME. IT BEGAN AROUND 20-30,000 MILES, AND CONTINUES INTO 90,000+ MILES. IT CAN HAPPEN GOING 20-40 MILES PER HOUR OR 55 OR 70. IT'S UNDER LOAD USUALLY, AND HAPPENS MORE WHEN IT IS HOT OUTSIDE. SOMETIMES IT HAPPENS ONCE, THEN I DON'T HAVE IT FOR MONTHS, AND OTHER TIMES IT HAS HAPPENED REPEATEDLY FOR MILE AFTER MILE OF DRIVING. I HAVE TO LET MY FOOT OFF THE GAS AND RE-APPLY MULTIPLE TIMES TO KEEP THE CAR MOVING. IT'S HAPPENED IN NEIGHBORHOODS, DRIVING ON THE FREEWAY, AND TRYING TO PASS ON THE HIGHWAY. I HAVE TAKEN IT TO MY DEALERSHIP NUMEROUS TIMES AND THEY REFUSE TO KEEP IT LONG ENOUGH AND TEST IT ENOUGH TO REPLICATE THE PROBLEM. IT IS STILL UNDER THE EXTRA WARRANTY I PAID FOR IT AND SUBARU REFUSES TO HELP AS WELL.

Engine
Filed Nov 15, 2018119,412 milesCA

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED THAT THE OIL WARNING INDICATOR ILLUMINATED WHEN THE VEHICLE HAD APPROXIMATELY 2,000 MILES LEFT BEFORE THE NEXT OIL CHANGE. THE VEHICLE WAS TAKEN TO JOHN HINE TEMECULA SUBARU (4050 DLR DR, TEMECULA, CA 92591, 951-553-2000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER (DCH SUBARU OF RIVERSIDE, 8069 INDIANA AVE, RIVERSIDE, CA 92504, 951-428-2314) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 119,412.

Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Nov 15, 2018110,000 milesWA

MY VEHICLE HAS A PROBLEM WITH THE AIRBAG SYSTEM. I WAS FIRST ALERTED BY MY CARS WARNING SYSTEM, WHICH STATES 'SRS AIRBAG SYSTEM NEEDS TO BE CHECKED' AND GIVES ME A RED WARNING SYMBOL OF THE AIRBAG BEING INFLATED. SECONDLY IT SHOWS MY PASSENGER AIRBAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. THIS WARNING DID NOT COME ON DUE TO A COLLISION AS MY VEHICLE HAS NEVER BEEN IN A COLLISION OR INVOLVED IN AN ACCIDENT OTHERWISE. IT SIMPLY APPEARED SEEMINGLY OUT OF NOWHERE FOR NO REASON AT ALL. I HAVE TAKEN MY VEHICLE IN SEVERAL TIMES TO DIFFERENT SUBARU DEALERSHIPS TO ASK WHAT THE PROBLEM IS. I WAS FIRST TOLD THERE WAS NO PROBLEM WITH THE SYSTEM THAT PERHAPS IT WAS JUST A MALFUNCTION IN THE SENSOR. THEN THE OTHER DEALERSHIPS TOLD ME THAT THERE WAS AN ISSUE WITH THE PASSENGER SEAT SENSOR, BUT THAT THEY ARE UNABLE TO CONFIRM IF THIS IS THE SOURCE OF THE PROBLEM CAUSING THE AIRBAG LIGHT TO COME ON AND THE PASSENGER AIRBAG TO BE TURNED OFF. THEY SAID I WOULD NEED TO REPLACE THE ENTIRE PASSENGER SEAT, BUT THEY WERE UNSURE IF THIS WOULD FIX THE ISSUE. I TOOK IT TO AN INDEPENDENT MACHANIC AND THEY ALSO WERE UNABLE TO VERIFY THE SOURCE OF THE PROBLEM AND REFERRED ME BACK TO THE SUBARU DEALERSHIP. I CONTACTED SUBARU OF AMERICA ABOUT THE ISSUE AND I NEVER RECEIVED ANY COMMUNICATION FROM THEM, ALTHOUGH THEY PROMISED TO GET BACK TO ME ABOUT THE ISSUE. I JUST KNOW THERE IS NOTHING I COULD HAVE DONE TO MAKE THIS PROBLEM APPEAR. I BELIEVE THIS IS A MANUFACTURER ISSUE, JUST BASED ON T

Engine
Filed Nov 2, 2018MD

THE PROBLEM I AM ENCOUNTERING HAS TO DO WITH THE ENGINE OIL CONSUMPTION. SINCE I HAVE OWNED MY 2014 SUBARU FORESTER, I HAVE HAD THE LOW OIL LEVEL DETECTED FOR THE ENTIRE TIME I HAVE OWNED THIS VEHICLE. IN EARLY 2015 I HAD A OIL CONSUMPTION TEXT PERFORMED BY THE DEALER. THEY HAD ME BRING THE CAR BACK IN AFTER 1200 MILES. THEY SAID I DID NOT MEET THE CRITERIA FOR THE OIL CONSUMPTION TEST THAT WOULD HAVE MADE MY ENGINE BE REPLACED. I NOW HAVE TO ADD OIL EVERY 2,500 MILES, AT A COST OF $9.00-10.00 A QUART. THEY STATED THAT IT WAS THE NORM FOR THIS MODEL CAR. I INDICATED THAT I HAVE A VW PASSAT THAT GOES 10,000 MILES BETWEEN OIL CHANGES AND NEVER LOSSES A DROP. I AM VERY DISSAPOINTED THAT THE OIL CONSUMPTION TEST WAS ONLY FOR 1200 MILES. THAT DID NOT PROVE THAT THERE WAS NOT A PROBLEM. WHY DID SUBARU ONLY HAVE OIT FOR 1200 MILES. THERE SHOULD HAVE BEEN MORE FOCUS ON OFFSETTING CUSTOMERS OUT OF POCKET EXPENSES FOR THE REST OF THE TIME THEY OWN THERE CAR. AS I DO DRIVE A LOT OF MILES FOR MY BUSINESS, I SPEND ON AVERAGE $140 A YEAR JUST ON BUYING OIL FOR BETWEEN OIL CHANGES. IT IS ALSO INCONVENIENT IF I AM TRAVELING AND I AM SOMEWHERE WERE I CAN NOT FIND FULL SYNTHETIC OIL IN THE PROPER WEIGHT WHICH CONCERNS ME AS I MY FAMILY AND I LIKE TO VACATION IN THE MANY DIFFERENT CAMP GROUNDS AROUND MARYLAND AND THE SURROUNDING STATES.

Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Oct 15, 2018IL

MY 2014 SUBARU FORESTER 2.0 XT HAS HAD SOME ISSUES WITH THE WARNING LIGHTS COME ON. ONE OF THEM HAS BEEN THE PASSENGER SIDE AIRBAG LIGHT. WHEN NO ONE IS SITTING IN THE SEAT THE SEATBELT WARNING WILL CHIME THE ENTIRE TIME I'M DRIVING, THEN EVENTUALLY THE AIRBAG SENSOR LIGHT WILL COME ON AND I'LL RECEIVE AN INDICATOR TO HAVE IT CHECKED. UPON TAKING IT TO THE SUBARU DEALER THEY INFORMED ME THAT I WOULD NEED AN ENTIRE BOTTOM SEAT AT THE COST OF $1,000 PLUS $400 FOR INSTALL. I WAS TOLD THE PART WOULD TAKE A MONTH TO COME IN AS IT HAS TO BE CUSTOM MADE. I WAS TOLD THAT WHEN THE LIGHT IS ON NONE OF MY AIRBAGS WOULD FUNCTION ON THE VEHICLE. WITH TWO CHILDREN I CAN'T BE DRIVING A CAR THAT DOESN'T HAVE WORKING AIR BAGS. I'VE BEEN BORROWING A FAMILY VEHICLE FOR THE LAST WEEK WHILE I TRY AND WORK WITH SUBARU CORPORATE TO GET THE COST OF THE REPAIR FIXED. IT SEEMS TO ME THERE SHOULD BE A CHEAPER OPTION TO REPLACE THE COMPUTER SENSOR THAT'S UNDER THE PASSENGER SEAT. I'VE ALSO READ ON SOME ONLINE FORUMS THAT APPLE PRODUCTS, IN PARTICULAR IPHONES LAID IN THE SEAT CAN IMPACT THIS SENSOR. THAT SEEMS LIKE AN ISSUE AS WELL. I'M HOPING SUBARU ENDS UP PAYING FOR MY SEAT OR COVERING PART OF THE REPAIR SINCE IT SOUNDS LIKE A MALFUNCTION THAT DOESN'T HAVE AN EASY FIX, AND THE IMPACT OF THE MALFUNCTION IS TO NOT HAVE ANY FUNCTIONING AIRBAGS.

Engine
Filed Oct 15, 201835,000 milesRI

I GOT MY REGULAR OIL CHANGE. ONE MONTH LATER MY INDICATOR CAME IN READING 'SYSTEM DETECTS LOW OIL'. TOOK IT BACK TO THE SHOP WHERE I GOT MY OIL CHANGED, THEY TOLD ME IT WAS BONE DRY AND THAT MY CAR IS BURNING OIL. THEY SAID THAT I'M NOT THE ONLY SUBARU OWNER WHO HAS THAT PROBLEM. THEY JUST TOP THEIR OIL OFF EVERY MONTH. I CANNOT AFFORD THIS. FOUND OUT IT'S A DEFECTIVE PISTON RING THAT SUBARU KNEW THEY WERE SELLING. I WAS DRIVING FOR 6 HOURS ON THE HIGHWAY WITH THIS INDICATOR. THE CAR COULD HAVE EXPLODED. BUT I ASSUMED IT WAS JUST REACTING TO MY LONG DRIVE. I HONESTLY COULD HAVE BEEN EXTREMELY HURT OR KILLED. I DON'T KNOW IF I SHOULD SELL THE CAR OR PAY TO TAKE THE ENTIRE ENGINE APART.

Suspension
Filed Oct 9, 201856,000 milesNY

REAR COIL SPRING FAILED AFTER 56,000 MILES. IT WAS NOT A RESULT OF ANY INCIDENT. CAR WAS WELL MAINTAINED AND NOT DRIVEN OFF ROAD, MOSTLY HIGHWAY MILES.

Service BrakesCrash1 injured
Filed Aug 30, 201841,870 milesWA

I REPORTED THIS INCIDENT ON AUGUST 19, 2018 -COMPLAINT NUMBER 1120961. I HAD SUV TOWED THE FOLLOWING DAY TO DEALER WHERE I PURCHASED IT BRAND-NEW. THE DEALER SERVICE DEPT IS TRYING TO TELL ME THERE IS NOTHING WRONG WITH THE SUV, BUT THAT IS IMPOSSIBLE. THE DEALER HAS ARRANGED FOR SUBARU OF AMERICA FROM NJ TO CONTACT ME, BUT I NEED YOUR HELP TO GET THIS RESOLVED. THE PROBLEM IS INTERMITTENT AND THEY SAY THEY HAVE NOT BEEN ABLE TO REPLICATE IT. WHEN THE INCIDENT OCCURRED IN MY DAUGHTER'S DRIVEWAY WHEN I PLACED IT IN REVERSE AND IT ACCLERATED AT SUCH A HIGH RATE IN REVERSE WITH BRAKE DEPRESSED AND I COULD NOT STOP IT WHEN MY FOOT WAS DEPRESSING THE BRAKE, I HAD MY ACCIDENT RUNNING INTO THE BACK OF MY DAUGHTER'S SUV IN WHICH WAS PARKED IN HER DRIVEWAY - CAUSING OVER $2,000 DAMAGE TO HER SUV - MY SUV WAS DAMAGED IN THE REAR BUMPER BUT DEALER HAS NOT TOLD ME THE ESTIMATE OF DAMAGE. SUBARU IS HAVING ACCIDENT REP CONTACT ME WITHIN NEXT 48 HOURS. THIS SUV IS SO DANGEROUS THAT I COULD BE KILLED AND SO COULD OTHERS IN MY CAR OR OTHER VEHICLE PASSENGERS. PLEASE PLEASE TAKE THIS COMPLAINT SERIOUSLY BECAUSE IT IS A VERY SERIOUS SAFETY ISSUE. PLEASE REFER TO MY INITIAL COMPLAINT.. THANK YOU *TR

Electrical System
Filed Aug 27, 20181 milesNY

I NOTICED THAT (WHILE IN CRUISE CONTROL MODE) THE SYSTEM DOES NOT ACCOUNT OR COMPENSATE FOR DOWNHILL TRAVEL AT ALL. WHILE SET TO ~60MPH, THE VEHICLE ACCELERATED IN A MODERATE DOWNHILL INCLINE TO REACH 70MPH. AS I BEGAN TO NOTICE AND CORRECT THIS TECHNICAL ERROR, I WAS STOPPED BY A POLICE OFFICER AND WRITTEN A TICKET FOR SPEEDING 70MPH IN A 55MPH ZONE.

Service BrakesCrash
Filed Aug 19, 201841,870 milesWA

JULY 6, 2018 DRIVING ON CITY STREET WHEN MY FOOT HAD THE BRAKE DEPRESSED AND THE AUTO SUDDENLY ACCELERATED SO MUCH THAT I HAD TO TURN INTO A CURB TO AVOID A COLLISION WITH ANOTHER VEHICLE - I HIT A CURB WITH ONE TIRE TO AVOID ACCIDENT AND HAD TO GET FOUR NEW TIRES BECAUSE IT IS AWD. TODAY MY BRAKE WAS DEPRESSED AND IT ACCELERATED WHEN I WAS IN REVERSE THEN ATTEMPTING TO GET SUV INTO DRIVE - DRIVING DOWN MY DAUGHTER'S DRIVEWAY TODAY, IT ACCELERATED SO RAPIDLY UNINTENDED THAT PRESSING THE BRAKE WOULD NOT STOP VEHICLE - ENGAGED EMERGENCY BRAKE AND IT STILL DID NOT STOP IT - PLACED IT INTO PARK AND PRESSING BRAKE CONTINUOUSLY AND EMERGENCY BRAKE ENGAGED, FINALLY STOPPED THE CAR AT ROADSIDE AFTER TURNING OFF IGNITION - VERY HAZARDOUS SAFETY ISSUE - LUCKY NO ONE WAS HURT OR KILLED - THIS SUV IS A DANGEROUS VEHICLE - HAVING IT TOWED BY AAA TOMORROW MORNING TO DEALER. WHAT CAN I DO ABOUT THIS? IT HAS ONLY 41,870 MILES ON IT - BOUGHT IT BRAND NEW FROM THE DEALER IN MAY 2014 AND I AM ONLY DRIVER. HELP!

Power Train
Filed Aug 13, 201871,000 milesNV

TRANSMISSION/COMPUTER MALFUNCTION. INITIALLY DRIVING THROUGH MOUNTAINS, USING SPORT # MODE IN LOW SPEED CURVES ON OLD ROAD. HAD ONE 'SURPRISE' EPISODE WHERE IN A STRAIGHT SECTION OF HIGHWAY, TRANSMISSION DOWSHIFTED SUDDENLY, WITH RPMS RACING UP TO NEARLY 5000RPM, ALTHOUGH I DIDN'T TOUCH THE PADDLES, AND DIDN'T EVEN HAVE MY HANDS ON THEM. AFTER REACHING A NORMAL STRAIGHT HIGHWAY OUT OF THE MOUNTAINS, AN HOUR LATER, WHILE SIMPLY DRIVING AT 75MPH, THE ENGINE LOST POWER, GAS PEDAL BECAME UNRESPONSIVE, RPMS FELL, VEHICLE WAS COASTING DOWN FROM HIGHWAY SPEED, AND TRANSMISSION DID SEVERAL ODD SHIFTS WITH VARYING RPMS, AND DECELERATIONS. COASTED TO A STOP, FLASHERS ON, OFF THE HIGHWAY. ENGINE WAS NOT RUNNING. STARTER MOTOR WORKED. ENGINE WOULD NOT START. FLASHING LIGHTS ON CRUISE CONTROL, CHECK ENGINE, AND "AT TEMP", AND POSSIBLY OTHERS NOT RECALLED. CALLED SPOUSE. CONTACTED TOWING SERVICE. OPENED HOOD: FLUIDS, OIL LEVEL, ETC ALL APPEARED NORMAL WHEN CHECKED. TEMP DISPLAY IN VEHICLE SHOWED NORMAL (219 DEGREES RADIATOR TEMP). TRIED TURNING KEY ON/OFF REPEATEDLY TO SEE IF COMPUTER WOULD RESET: NO LUCK. SPOUSE CALLED 30 MIN LATER: ONLINE RESEARCH FOUND REMOVING PLUG NEXT TO TRANSMISSION SHIFT LEVER IN CENTER CONSOLE, AND USING LONG SCREWDRIVER TO PRESS SWITCH AT BOTTOM MIGHT RESET SOME DEVICE. TRIED IT DIFFERENT TIMES: KEY 'ON', KEY 'OFF', ETC, RESET APPEARED TO TAKE EFFECT WITH KEY 'OFF', THEN TURNED ON. VEHICLE NOW COOLING DOWN (45 MINUTES ON ROADSIDE, NOT RUNNING). NOW RESTARTS WHEN

Structure
Filed Aug 4, 2018NY

I WAS USING MY KEY TO OPEN THE BACK TRUNK WHEN ALL OF A SUDDEN IT SLAM DOWN QUICKLY ON MY ARM AS I WENT TO PLACE AN ARTICLE IN THE BACK OF THE CAR. I CALLED THE SUBARU DEALERSHIP AND MADE AN APPOINTMENT FOR AUGUST 8TH 2018

Engine
Filed Aug 2, 201836,643 milesTX

EXCESSIVE OIL CONSUMPTION. I BOUGHT THIS 2014 SUBARU FORESTER SOMETIME IN AUGUST 2013. THIS WAS THE VERY FIRST VEHICLE I EVER BOUGHT, NOT KNOWING ANY FACTS ABOUT LEMON LAWS. I WAS DRIVING BACK FROM SOUTH DAKOTA SOMETIME IN JULY 2014 ON A SUNDAY NIGHT WHEN THE LOW OIL LAMP TURNED ON. I WAS ON THE FREEWAY IN THE MIDDLE OF NOWHERE, SO I HAD TO DRIVE MAYBE 3-4 HRS MORE TO FIND AN OPEN MECHANIC. MECHANIC CAME BACK TO ME AND SAID THAT WHEN HE DIPPED THE STICK, THE OIL BARELY REGISTERED. I HAD ABOUT 8,000 MILES AT THIS POINT. I SHOULD'VE FILED A LEMON LAW COMPLAINT AT THIS POINT. BUT I WAS TOO YOUNG AND NAIVE. I WENT TO THE DEALERSHIP AND WE DID AN OIL CONSUMPTION TEST, MAYBE 3-5 MORE TIMES. SOMETIMES THE LAMP WOULDN'T LIGHT UP, SOMETIMES IT LIGHTS UP AT AROUND 1500 MILES OR PAST IT. AROUND DEC 2015, SUBARU FINALLY DECIDED TO CHANGE MY SHORT BLOCK. I NEVER HAD A CHANCE TO FULLY DRIVE MY VEHICLE AS I GOT STATIONED OVERSEAS IN MARCH 2016. I CAME BACK FROM OVERSEAS IN APRIL 2017. ISSUE PERSISTED AGAIN IN MARCH 2018. DID ABOUT 2-3 OIL CONSUMPTION TEST UNTIL THE NEW SUBARU DEALERSHIP I WENT TO GOT AN APPROVAL TO CHANGE THE SHORT BLOCK FOR THE SECOND TIME. NOW, A MONTH LATER AFTER SHORT BLOCK OVERHAUL #2, THE LOW OIL LAMP TURNED ON AGAIN. I'VE PRETTY MUCH GOTTEN TO KNOW THE SERVICE REPS AT MY LOCAL SUBARU SHOPS. SUBARU HAS NO RESPONSE TO THIS ISSUE. EXCEPT TO TOP MY OIL OFF. WASTE MY TIME EVERYTIME I GO PAST 1000+ MILES AND GIVE ME ANXIETY. I'VE EMAILED SUBARU OF AMERICA ABOUT THE ISSUE A

Engine
Filed Jul 24, 201833,000 milesMI

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING 70 MPH, THE ENGINE REVVED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILLIAMS VOLKSWAGEN INC., 2845 EAST SAGINAW ST, LANSING, MI 48912), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD LOOK INTO THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

Suspension
Filed Jul 23, 201880,210 milesOH

BOTH REAR COIL SPRINGS HAVE BROKEN AT THE BOTTOM COIL THAT RESTS IN THE BOTTOM SPRING BASE OF THE STRUT ASSEMBLY. MECHANIC FOUND CRACKS DURING SAFETY INSPECTION DURING BRAKE REPLACEMENT. AS TECHNICIAN WAS BACKING VEHICLE OUT OF THE BAY A PIECE OF THE RIGHT HAND COIL AT THE BOTTOM OF THE COIL SEPARATED FROM THE VEHICLE. PHOTO ATTACHED. LH COIL STILL IN THE VEHICLE.

Suspension
Filed Jul 2, 201898,000 milesNJ

AC COMPRESSOR WENT AFTER 3 YEARS (WENT AT THE END OF SUMMER LAST YEAR 2017) AND I LIVE IN THE NORTH EAST WHERE WE ONLY USE AC LESS THAN HALF OF THE YEAR. ALSO REAR SUSPENSION SPRING WENT THIS YEAR. BOTH OF THESE ISSUES ARE EXTREMELY PREMATURE ON A 2014 MODEL YEAR VEHICLE. THERE ARE NO GOOD AFTER MARKET OPTIONS FOR EITHER OF THESE PARTS SO HAD TO USE OEM (SUBARU) PARTS. THE SPRINGS HAVE BEEN RE-ENFORCED WITH A WHITE COATING THAT IS NOT ON THE ORIGINAL AND THEY WERE ON BACK ORDER FOR 3 WEEKS (THAT'S AFTER CALLING ABOUT THE DELAY AND GETTING THEM EXPEDITED) SHOWING THERE IS AN ISSUE WITH THIS PART. THE SPRINGS BROKE WHILE DRIVING MAKING A VERY LOUD BANG THEN FEELING VERY UNSAFE TO DRIVE.

Suspension
Filed Jun 26, 201847,500 milesMA

MY LEFT REAR SPRING LET GO. MY CAR HAS BEEN IN THE SHOP FOR TWO WEEKS NOW. THE SUBURU DEALER STATED THAT THEY DO NOT HAVE THE PARTS IN STOCK AND DO NOT KNOW WHEN THEY WILL HAVE THEM AVAILABLE. I ASKED THEM TO REPAIR THE RIGHT REAR SPRING AS WELL BECAUSE I WANT BOTH SPRINGS REPLACED AT THE SAME TIME SO THE CAR WILL NOT BE HARMED. I DID NOT FEEL SAFE DRIVING THE VEHICLE AND AM DISAPPOINTED IT HAS TAKEN THIS LONG SO FAR. I HAVE NOT HEARD FROM THE DEALER AND AM CONCERNED AT HOW LONG THIS IS GOING TO TAKE TO REPAIR. THEY CANNOT TELL ME ANYTHING. I FEEL THE SPRINGS ON THE VEHICLE ARE NOT SAFE AND THEY SHOULD BE RECALLED. SUBURU SHOULD PAY FOR THE REPLACEMENT OF THE SPRINGS AND NOT CHARGE ME. I DID NOT GO OVER ANY POT HOLES. I HAVE VERY LOW MILEAGE ON MY VEHICLE. I HAVE ALWAYS BEEN HAPPY WITH SUBURU CARS (THIS WAS MY THIRD PURCHASE) BUT AFTER THIS INCIDENT, I AM NOT CERTAIN I WILL PURCHASE A NEW SUBURU VEHICLE AGAIN.

Air Bags
Filed Jun 26, 201864,000 milesCA

WHILE DRIVING ON THE HIGHWAY, MY PASSENGER SEATBELT LIGHT WAS GOING OFF & DINGING-DID NOT HAVE A PASSENGER-TURNS OUT IT WAS MY AIRBAG IN MY PASSENGER SEAT.-FAULTY SWITCH. WHILE DRIVING ON CITY STREETS MY ABS, HILL START ASSIST & VEHICLE DYNAMICS LIGHTS ALL CAME ON-FAULTY SWITCH AGAIN. WHILE DRIVING AND PARKED MY BLUE TOOTH DISCONNECTS & STILL SAYS IT IS CONNECTED, DROPS CALLS, NOT ABLE TO PLACE CALLS, NOT ABLE TO LISTEN TO ANYTHING THROUGH MY PHONE THAT IS SUPPOSED TO BE CONNECTED TO MY BLUE TOOTH. IT IS ILLEGAL TO HAVE A HANDHELD PHONE AND USE IT WHILE DRIVING-THIS IS NOT SAFE-SUBARU OF AMERICA CONTINUES TO SAY THERE IS NOTHING WRONG WITH MY STEREO OR CAR THAT ITS MY PHONE WELL I UPGRADED MY PHONE TO A SAMSUNG S9 & I CONTINUE TO HAVE THIS PROBLEM ON A DAILY BASIS!

Unknown or Other
Filed Jun 11, 201880,000 milesNY

ONCE AND A WHILE I CAN,T REMOVE THE KEY FROM THE IGNITION . THE CAR IS OFF ,I JUST CANT REMOVE THE KEY. AFTER ABOUT 1/2 HOUR I CAN REMOVE THE KEY.

Suspension
Filed Jun 7, 201860,000 milesIL

AT 60,000 MILES,WHILE MAKING A LEFT TURN IN A LEVEL PARKING LOT, THE REAR PASSENGER SPRING BROKE CAUSING THE CAR TO SAG AND SHIMMY. MY MECHANIC INFORMED ME THAT THERE WAS THE POTENTIAL OF THE BROKEN SPRING THROWING OFF A PIECE AND THAT PIECE RUPTURING THE TIRE. MY DRIVING DOES NOT INVOLVE ROUGH ROADS.

Suspension
Filed Jun 5, 201828,500 milesMA

I FOUND A METAL PIECE IN MY DRIVEWAY, IT IS A PIECE OF THE REAR COIL SPRING. A REPAIR SHOP ADVISED NOT TO DRIVE THE VEHICLE UNTIL THE PART IS REPLACED, AS IT IS UNSAFE.. THE SHOP HAS BEEN UNABLE TO LOCATE THE REPLACEMENT PART. SO I AM WITHOUT TRANSPORTATION

EngineFire
Filed May 10, 201848,000 milesCA

WHILE PARKING THIS VEHICLE ON THE STREET, IN FRONT OF OUR APT., SMOKE CAME FROM UNDER THE HOOD, ONCE PARKED AND HOOD OPENED, ENGINE CAUGHT ON FIRE, FIRE DEPT. WAS CALLED. THE CAR IS TOTALED.(I DO NOT WANT TO UPLOAD PICTURES, DUE TO IDENTIFIABLE INFO. IN THE PICTURES.)

EngineFire
Filed Mar 2, 201840,000 milesNC

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL FOR DETONATION OF THE ENGINE. THE DEALER (RANDY MARION SUBARU, 301 W PLAZA DR, MOORESVILLE, NC 28117) REPROGRAMMED THE ENGINE CONTROL MODULE. A YEAR LATER, THE SPARK PLUGS WERE REPLACED AND THE CONTACT NOTICED THAT THEY WERE BURNED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.

Steering
Filed Feb 21, 201824,300 milesWA

POWER STEERING FAILED. CAR WAS PARKED IN THE WA STATE FERRY LINE IN ANACORTES, WA. WHEN CAR WAS STARTED, A COMPUTER MESSAGE APPEARED THAT THE POWER STEERING NEEDED TO BE SERVICED AND A WARNING LIGHT APPEARED ON THE DASHBOARD. MY HUSBAND WAS DRIVING AND HE COULD BARELY STEER THE CAR ONTO THE FERRY. HE TOLD ME THAT IT TOOK EVERYTHING THAT HE HAD TO GET IT ONTO THE BOAT. WE PARKED THE CAR. WHEN WE REACHED FRIDAY HARBOR, MY HUSBAND STARTED THE CAR, AND WAS ABLE TO DRIVE IT NORMALLY - THE WARNING LIGHT AND MESSAGE WAS NO LONGER DISPLAYED. I TOOK IT TO THE SUBARU DEALERSHIP IN BURLINGTON, WA ON 2/20/18. A DIAGNOSTIC WAS DONE AND THE CODE WAS FOUND FOR THE POWER STEERING SYSTEM. I WAS TOLD THAT THE POWER STEERING GEAR NEEDS TO BE REPLACED - $1,000 FOR PART AND AT LEAST $600 FOR LABOR PLUS TAXES. FIRST OF ALL, MY CAR ONLY HAD 30,000 MILES WARRANTY OR 3 YEARS (PAST THAT) AND IT SEEMS LIKE IF A GEAR WAS HAVING ISSUES, WHY WOULD IT WORK AND THEN NOT WORK AND THEN WORK. SAFETY CONCERNS, AND WONDERING WHY IT WOULD FAIL SO SOON. I HAVE APPROXIMATELY 24, 500 MILES ON THE CAR.

Service Brakes
Filed Feb 19, 201870,000 milesCA

THE STOP LIGHT SWITCH FAILED WHICH RENDERED THE CAR INOPERABLE DUE TO NOT BEING ABLE TO MOVE FROM PARK. THE STABILITY, HILL DECENT AND ABS WARNING LIGHTS CAME ON.

Vehicle Speed ControlCrash
Filed Jan 11, 201842,000 milesDE

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE THE VEHICLE WAS BEING REVERSED, THE ACCELERATOR PEDAL WAS SLIGHTLY DEPRESSED AND THE VEHICLE ACCELERATED VERY QUICKLY. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V159000 (EQUIPMENT). NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Wheels
Filed Dec 26, 201765,000 milesMA

FAILED REAR WHEEL BEARINGS TWICE WITHIN 20,000 MILES. INCREASINGLY LOUD NOISE WHEN IN MOTION.

Service BrakesCrash
Filed Dec 4, 201725,000 milesVA

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE EXITING THE CAR WASH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO A POLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT FAILED TO OPERATE AND THE STEERING WHEEL SEIZED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT THE CONSUMER STATED THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE MANUFACTURER REIMBURSED THE COST OF THE RENTAL VEHICLE. *JS THE CONSUMER STATED THE FLOOR MATS COULD NOT HAVE CAUSED THE FAILURE. *JS UPDATED 9/13/18*JB

Engine
Filed Nov 6, 201775,000 milesTX

MY 2014 FORESTER HAS STALLED ON ME 5 TIMES IN THE PAST 3 YEARS WHILE TRAVELING BETWEEN SAN ANTONIO AND EL PASO TX. WHILE TRAVELING AT HIGHWAY SPEEDS (80MPH ON THIS PART OF I-10) WITH AND WITHOUT CRUISE CONTROL, THE ENGINE SUDDENLY WOULD MAKE A HARD DOWNSHIFT, THEN ANOTHER, AND ALLOWED ME ABOUT 10 SECONDS TO PULL OVER TO RIGHT SHOULDER, THEN STALLED. DURING THE DOWNSHIFT NO WARNING LIGHTS CAME ON UNTIL I WAS COMPLETELY STALLED AND THEN THEY ALL TURNED ON. ONE TIME IT GAVE ME A WARNING LIGHT THAT MY TRANSMISSION OIL WAS HOT, AFTER IT STALLED. I HAVE TRAVELED TO OTHER PLACES IN TEXAS WITH SAME VARIABLES OTHER THAN THE INCLINES/ DECLINES OF THAT PART OF I-10. THIS VEHICLE CANNOT HANDLE INCLINES AT HIGHWAY SPEEDS AFTER DRIVING AN HOUR OR TWO. I HAVE BEEN LUCKY THAT THE 5 TIMES MY FORESTER STALLED I WAS NOT SURROUNDED BY HEAVY TRAFFIC. THIS IS A VERY BAD SITUATION AND VERY DANGEROUS!! A COUPLE OF YEARS AGO I NOTIFIED MY SUBARU DEALER WHEN THEY DID AN OIL CONSUMPTION TEST (BECAUSE I HAVE TO ADD A QUART BETWEEN EACH OIL CHANGE) AND THEY DID NOTHING. THE MANAGER SPECULATED SOME WORK THEY COULD DO AT MY COST BUT HAD NO ANSWERS OR SUGGESTIONS. I HAVE ALSO HAD TO REPLACE THE BALL BEARINGS IN THE REAR RIGHT WHEEL. THESE THINGS SHOULD NOT HAPPEN TO A NEW CAR WITH HIGH RATINGS. MY 86 HONDA CIVIC COULD GO BETWEEN EL PASO AND SAN ANTONIO WITH NO PROBLEMS.

Wheels
Filed Oct 30, 201780,000 milesFL

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER WHEEL SHOOK SEVERELY. THE VEHICLE WAS TAKEN TO COCONUT CREEK SUBARU IN COCONUT CREEK, FL, 888-459-5432, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Service Brakes
Filed Oct 24, 201787,435 milesCA

I HAVE A 2014 SUBARU FORESTER 2.0XT TOURING WITH PUSH START AND EYESIGHT. MY CAR WOULDN'T START WITH THE PUSH START BUTTON AND THE BRAKES WERE LOCKED. I COULDN'T PUSH THE BRAKE PEDAL ALL THE WAY DOWN. WHEN THIS FIRST HAPPENED MONTHS AGO, THE DEALER SAID IT WAS THE BATTERY AND THAT WAS REPLACED IN NOVEMBER OF 2016. AT THAT TIME THE VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AND I HAD THE RADIO ON FOR 30 MINUTES WHILE SITTING IN THE CAR. I COULDN'T START THE CAR AFTERWARDS AND THE BRAKES WERE LOCKED UP AT THE TIME AS WELL. I COULD NOT PRESS THE BRAKES ALL THE WAY DOWN. THE SECOND TIME IT WOULD START WAS LAST SATURDAY, OCTOBER 21, 2017 IN THE MORNING. THE VEHICLE WAS PARKED OVERNIGHT AND I HAD TROUBLE STARTING IT IN THE MORNING. AND THE DEALER COULD NOT REPLICATE THE ISSUE. THEY REPLACED THE BRAKE LIGHT SWITCH WITH NO GUARANTEES THIS WILL FIX THE PUSH START ISSUE.

Electronic Stability Control (esc)
Filed Oct 9, 201728,800 milesNC

WHILE DRIVING MY VEHICLE SEVERAL LIGHTS CAME ON IN THE INSTRUMENT PANEL, ABS, AND A PICTURE OF AN AUTO ON A HILL. I THEN PULLED OVER AND PUT THE AUTO IN PARK. IT LOCKED UP IN PARK AND I COULDN'T GET IT OUT OF PARK. I CALLED THE DEALER, THEY WALKED ME THRU A SERIES OF STEPS TO GET THE CAR OUT OF PARK. NOT AN EASY TASK. I TOOK THE AUTO INTO THE DEALER AND THEY REPLACED A SWITCH STOP, I KNEW THERE HAD BEEN A SERVICE BULLETION PUT OUT ON THIS PROBLEM AND WAS INFORMED THE SWITCH HAD BEEN REDESIGNED. OF COURSE IT WAS OUT OF WARRANTY AND I HAD TO PAY FOR THE SWITCH AND LABOR, ALTHOUGH IT WAS ONLY OUT OF WARRANTY FOR A MONTH. I FEEL THIS IS DANGEROUS! WHAT WOULD I HAVE DONE IF IT HAD BEEN ON THE INTERSTATE OR I WASN'T ABLE TO CONTACT A DEALER. THERE ARE MANY COMPLAINTS ON THE INTERNET WITH THIS SAME PROBLEM AND I WAS TOLD AT THE DEALERSHIP THEY HAD REPLACE MANY OF THESE SWITCHES. THERE SHOULD BE A SAFETY RECALL ON THIS SWITCH. IT'S DANGEROUS. WHEN THIS HAPPENED I WAS AON A CITY STREET, PULLED OVER AND PUT IT IN PARK. IT WOULD NOT RELEASE AND COME OUT OF PARK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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