VEHICLE WAS PARKED IN MY DRIVEWAY LAST NIGHT, I HEARD A LOUD METALLIC BANG BUT COULDN'T SEE ANYTHING OUTSIDE. THIS MORNING I FOUND THE REAR OF MY VEHICLE SAGGING AND A PILE OF PIECES OF MY REAR DRIVER SIDE SUSPENSION COIL ON THE GROUND UNDER MY CAR. VEHICLE HAD NOT BEEN DRIVEN IN TWO DAYS BEFORE BREAKAGE. THE CRACKED EDGES WHERE THE COIL BROKE ARE QUITE RUSTED, SO THIS HAS OBVIOUSLY BEEN DEVELOPING FOR SOME TIME.
2014 Subaru Forester complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING) REGARDING A BRAKE LAMP SWITCH REPLACEMENT. AFTER THE RECALL WAS SERVICED, WHILE DRIVING 75 MPH, THE HILL ASSIST WARNING INDICATOR FLASHED AND THE VEHICLE DRASTICALLY SLOWED DOWN. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE TO SUBARU OF GEORGETOWN (7501 I-35 FRONTAGE RD, GEORGETOWN, TX 78626, 512 930-2111) WITH MUCH DIFFICULTY AND THE ABS WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE RECALL REPAIR WAS FAULTY. THE DEALER ADJUSTED THE BRAKE LIGHT SWITCH TO THE CORRECT SPECIFICATIONS AND REPAIRED THE VEHICLE. THE RECALL REPAIR WAS PERFORMED BY CLEO BAY SUBARU (2125 E STAN SCHLUETER LOOP, KILLEEN, TX 76542, (254) 634-3175). THE MANUFACTURER WAS NOTIFIED OF THE INITIAL RECALL, BUT NOT OF THE DEFECTIVE RECALL REPAIR. THE FAILURE MILEAGE WAS 76,032.
REAR COIL SPRING BROKE UNDER 40MHP OVER SMALL BUMP.
CVT TRANSMISSION FAILURE OF MY 2014 SUBARU FORESTER TOURING 2.0 TURBO MODEL. WHEN I PUT THE CAR INTO PARK AND TURNED OFF THE CAR AFTER DRIVING, IT DID NOT TURN OFF THE DASHBOARD LIGHTS, THE BELTS WERE STILL SPINNING AND I HAD TO REMOVE THE BATTERY TO SHUT IT OFF. 1 WEEK LATER THE BATTERY WAS DEAD. I JUMP STARTED AND THE ENGINE LIGHT AND OTHER ALERTS WERE ALL LIT. WHEN I BROUGHT THE CAR TO MY MECHANIC, HE RAN DIAGNOSTICS AND SAID THE TRANSMISSION WILL NEED TO BE REPLACED. THE CAR IS ONLY 5 YEARS OLD. TOP OF THE LINE SUBARU AND I ONLY HAVE 56,860 MILES ON THE CAR.
MY CAR HAS 43K MILES ON IT AND DURING A BRAKES SERVICE AT THE SUBARU DEALERSHIP THEY CALLED TO TELL ME THEY FOUND THE LEFT REAR COIL SPRING SEVERELY CRACKED AND ABOUT TO BREAK. THEY RECOMMENDED THAT I HAVE BOTH COIL SPRINGS REPLACED IMMEDIATELY, THAT THE CRACKED ONE COULD BREAK AT ANY TIME CAUSING THE CAR TO SINK AND POTENTIALLY PUNCTURE THE TIRE. THEY RECOMMENDED THAT I NOT DRIVE THE CAR HOME WHILE AWAITING THIS PART TO COME IN - IT WAS THAT SERIOUS A RISK. THEY QUOTED ALMOST $900 TO REPLACE BOTH COIL SPRINGS PLUS THE COST OF AN ALIGNMENT. WHEN I LOOKED UP MORE ABOUT THIS, I FOUND DISCUSSION BOARDS WHERE MANY OTHER PEOPLE HAD ALSO EXPERIENCED THIS AND SAID IT SHOULD NOT HAPPEN WITH SO FEW MILES ON THE CAR, AND THAT PEOPLE HAD FOUND THESE SPRINGS TO BE RUSTED AND FAULTY, CAUSING THIS PROBLEM. SOME DEALERSHIPS WERE COVERING THIS REPAIR AS "GOODWILL." I CALLED MY DEALERSHIP BACK AND THEY SAID THEY WOULD NOT COVER IT AS GOODWILL, BUT I COULD ASK SUBARU HEAD OFFICE IF THEY WOULD. I CALLED 1-800-SUBARU-3 AND STARTED A CLAIM. THEY CALLED MY DEALERSHIP AND THEN CALLED ME BACK WITHIN 20 MINUTES AND SAID THEY WOULD COVER THE COST OF THE REPAIR IN FULL, AND GIVE ME A LOANER CAR WHILE AWAITING THE PART. I WONDER IF THIS SHOULD BE A RECALL. I ALSO WONDER WHY SUBARU IS NOT BEING UP FRONT ABOUT COVERING THIS REPAIR IF IT IS INDEED A FAULTY PART ON THEIR PART. I WAS QUOTED $900+ FOR THE REPAIR, AND IT WAS ONLY BECAUSE OF LOOKING UP THE HISTORY OF OTHERS WITH THIS PROBLEM, AND ESCALATING THE
I HAD MY 2014 SUBARU FORESTER AT THE LOCAL DEALERSHIP FOR THE RECALL REPAIR FOR THE BRAKE LAMP SWITCH REPLACEMENT. THEY NOTIFIED ME OF A BROKEN LEFT REAR COIL SPRINGS AND STATED THAT THE "VEHICLE IS UNSAFE TO DRIVE". THEY RECOMMENDED REPLACING BOTH. IT HAS ABOUT 31,000 MILES ON IT.
R REAR COIL SPRING BROKE WHILE TURNING ON A SMOOTH ROAD AT LOW SPEED. SUBARU DEALERSHIP ADMITTED THAT SEVERAL OTHER FORESTERS WERE AWAITING REPAIR FOR THE SAME PROBLEM. THEY ALSO SAID THAT THERE WAS A NATIONWIDE SHORTAGE OF THAT PART AND I ENDED UP WAITING FOR SEVERAL WEEKS BEFORE IT COULD BE FIXED. SUBARU DID END UP PAYING FOR HALF THE COST UPON REQUEST.
IN LATE MAY 2019, I WENT OUTSIDE TO DRIVE MY FORESTER TO THE STORE. UNDERNEATH THE DRIVER SIDE REAR BUMPER, I FOUND PART OF A COIL SPRING, ROUGHLY A 1/2 TURN. I LOOKED AROUND A BIT, AND FOUND THAT IT HAD COME FROM THE DRIVER SIDE, REAR COIL SPRING, BOTTOM. THE SPRING AT THE BREAK WAS VERY RUSTY - BOTH THE FRAGMENT AND FROM THE BROKEN SPRING STILL IN PLACE. THE VEHICLE WAS PARKED IN MY DRIVEWAY FOR APPROXIMATELY 14 HOURS BEFORE I NOTICED THE SPRING FRAGMENT ON THE GROUND. THIS CAR HAS ALWAYS BEEN ADULT DRIVEN AND NEVER ABUSED.
THE RIGHT REAR COIL SPRING BROKE AND A PORTION FELL OFF IN OUR GARAGE. MY WIFE LEFT WITH THE VEHICLE AND I FOUND A PORTION OF THE COIL ON OUR GARAGE FLOOR. WHEN SHE RETURNED, I COULD SEE THAT THE RIGHT REAR OF THE VEHICLE WAS "SAGGING" LOWER THAN THE LEFT SIDE.
2014 SUBARU FORESTER WAS PARKED WHEN THE LEFT REAR COIL SPRING SHATTERED. MADE A LARGE NOISE AND UPON INVESTIGATION DISCOVERED CAR AT AN ANGLE IN WHEEL BED. CAR UNDRIVEABLE. ON VACATION AT THE TIME AND HAD TO DRIVE 5 HOURS (ROUNDTRIP) TO BUY TWO NEW REAR COIL SPRINGS ON ADVISE OF MECHANIC WHO TOWED CAR TO HIS GARAGE. HE STATED THAT THE RIGHT COIL SPRING WAS VERY RUSTED AND SHOWING SIGNS OF DISINTEGRATION AS WELL. WAS ADVISED THAT THIS PART IS VERY DIFFICULT TO OBTAIN AS THIS IS HAPPENING A LOT. OUR CAR HAD JUST OVER 41,000 MILES ON IT. DRIVEN PRIMARILY IN THE DC METRO AREA. SINGLE OWNER OF THE CAR. GIVEN THE AMAZED REACTION OF MANY, WE ARE SURPRISED THAT THIS PART HAS NOT BEEN RECALLED. I HAVE BEEN DRIVING FOR OVER 50 YEARS AND HAVE NEVER HAD A PROBLEM LIKE THIS. I DO NOT HAUL HEAVY LOADS, NOR DO I USE THE CAR TO TOW ANYTHING. THIS IS MY "GRANDMA" MOBILE, CHOSEN BECAUSE OF SUBARU'S SUPPOSED SAFETY AND RELIABILITY RECORD.
VEHICLE STALL ON A FLAT STRAIGHT HIGHWAY WITH SPEED AROUND 40MPH. THE ENGINE THEN SHUTDOWN AFTER THE STALLING. LOW FUEL LIGHT IS ON EVEN GAS IS MORE THAN HALF TANK. THEN THE HILL ASSIST LIGHTS IS ON. I PULLED OVER, RESTART THE ENGINE AND DRIVE HOME. TWO DAYS LATER, THE SAME ISSUE HAPPEN ON HIGHWAY, THIS TIME THE TRAVEL SPEED IS 55MPH ON A FLAT STRAIGHT HIGHWAY.
DURING A BRAKE CHECK, THE MECHANIC DISCOVERED THE RIGHT PASS SPRING WAS BROKEN ON MY 48K MILE FORESTER. HE FELT IT WAS A SAFETY ISSUE AS THE PART COULD HAVE BROKEN OFF COMPLETELY AND POSSIBLE INJURED SOMEONE ELSE OR CAUSED AN ACCIDENT. THE PARTS ON OTHERS CARS OF THE SAME MODEL ALL BREAK AT THE SAME POINT, IT SEEMS, AND THE OPINION IS THAT THE SPRINGS ARE RUSTING FROM THE INSIDE OUT (SEE ATTACHED IMAGE OF BROKEN SPRING.) ON ONLINE FORUMS, I SEE THIS IS NOT AN ISOLATED INCIDENT AND MY MECHANIC HAS SEEN MANY OTHERS WITH THE BROKEN SPRINGS IN FORESTERS OF THE SAME YEAR. I CALLED SUBARU AMERICA, MENTIONED THAT I BELIEVE THIS SHOULD NOT HAPPEN IN SUCH A NEWISH CAR, AND MORE CONCERNING IT'S A SAFETY ISSUE. THEY AGREED TO PAY FOR THE PART ONLY, NOT THE LABOR SINCE IT WAS NOT DONE AT A DEALER. BECAUSE THEY ARE REIMBURSING OWNERS, THEY SEEM TO REALIZE THIS IS AN ISSUE. I BELIEVE THIS IS A WIDE SPREAD ISSUE, AND DESERVES A LOOK BY THE NHTSA. THANKS FOR YOU CONSIDERATION.
MY 2014 SUBARU FORRESTER WAS PARKED IN MY DRIVEWAY WHEN A VERY LOUD SOUND OCCURRED. THE REAR, DRIVER COIL SPRING BROKE AND THREE PIECES OF METAL WERE ON THE FLOOR. THE CAR BODY DROPPED AND THE TIRE WAS ALMOST HITTING THE WHEEL WELL. I TOOK IT TO MY LOCAL MECHANIC WHO WAS VERY SURPRISED THAT ON A RELATIVELY NEW CAR THE COIL SPRING BROKE. I DID AN INTERNET SEARCH AND DISCOVERED THAT THIS WAS A VERY COMMON COMPLAINT ABOUT THE 2014 FORRESTER COIL SPRINGS. THEY WERE CLEARLY DEFECTIVE BUT SUBARU WAS NOT HELPFUL IN COVERING ANY OF THE REPLACEMENT COSTS ESPECIALLY BECAUSE BOTH HAD TO BE REPLACED.
THE POWER STEERING LIGHT COMES ON WHEN THE CAR TURNS ON. UNABLE TO TURN THE STEERING WHEEL UNLESS A TON OF FORCE IS APPLIED. TURN THE CAR OFF AND ON AGAIN A FEW TIMES AND MESSAGES GOES AWAY. BUT DOES IT MULTIPLE TIMES A DAY.
I WALKED BEHIND THE VEHICLE THAT WAS PARKED ON SIDE OF THE STREET, AND PRESSED THE BUTTON THAT ACTIVATES THE POWERED TAILGATE AND CAUSES IT TO OPEN. AS THE TAILGATE WAS OPENING, THE LEFT TAILGATE GAS LIFT SUPPORT BROKE OFF FROM THE TAILGATE. WHEN THE TAILGATE REACHED ITS MAXIMUM HEIGHT, IT SLAMMED DOWN IN AN UNRESTRAINED MANNER. NOW WHENEVER I TRY TO USE THE AUTOMATIC TAILGATE, IT OPENS TO THE MAXIMUM HEIGHT, THEN ABRUPTLY AND WITHOUT WARNING SLAMS DOWN WITH GREAT FORCE, WITH A POTENTIAL TO INJURE SOMEONE.*DT CONSUMER STATED PUSHED BUTTON TO RAISE LIFTGATE; APPEARED THAT WHEN LIFTGATE REACHED MAXIMUM HEIGHT, IT CAME CRASHING DOWN. COMPLAINANT WAS STANDING BACK WAITING FOR THE LIFTGATE TO OPEN WHEN INCIDENT HAPPENED. TRIED TO OPEN THE LIFTGATE USING BUTTON AGAIN A COUPLE MORE TIMES; LIFTGATE WOULD OPEN, BUT WOULD COME CRASHING DOWN AGAIN WHEN IT REACHED MAXIMUM HEIGHT. LOOKED TO SEE WHAT WAS THE PROBLEM AND SAW ON DRIVER'S SIDE THAT THE STRUT WAS BROKEN AT THE SIDE WHERE THE BALL JOINT CONNECTS TO THE VEHICLE. SAW RUST ALL AROUND THE BALL AND THE TOP PART OF THE BALL HAD SHEARED OFF. UNSCREWED THE REMAINDER OF THE STRUT TO REMOVE. USED THE PROGRAM ON THE VEHICLE TO ADJUST THE MAXIMUM HEIGHT OF THE LIFTGATE SO THAT IT DIDN'T OPEN AS MUCH (APPROXIMATELY 3-5' LOWER) AND THEN IT WOULD OPEN WITHOUT CRASHING DOWN. ORDERED A LIFTGATE REPLACEMENT PART ONLINE AND REPAIRED HIMSELF. NO PROBLEMS SINCE. DID NOT REPLACE THE PASSENGER SIDE STRUT. CONSUMER WILL SEND PHOTOS OF NEW DRIVER'S SID
THE RIGHT REAR SUSPENSION ON THE CAR COLLAPSED SOMETIME BETWEEN 6/29/19 AND 7/4/19. WE DID NOT PUT WEIGHT ON THE CAR. THE COIL SPRING JUST SHEARED SOMEHOW. THE CAR HAS 76K MILES ON IT AND HAS BEEN IN MI FOR THE LAST 3 YEARS. THE MECHANIC COULD NOT FIGURE OUT HOW THIS HAPPENED, AND WE ARE FRANKLY PUZZLED TOO. WE ARE NOT THE ONLY ONES WHO THIS HAS HAPPENED TO. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T61866_DS789686
REAR PASSENGER SIDE SPRING COIL WAS BROKEN I DON'T KNOW WHEN. MY MECHANIC SAW IT WHEN SHE WAS REPLACING MY BREAKS. EVERY PERSON I SPOKE TO ABOUT THIS SAID IT HAD NEVER HAPPENED TO THEM, EVEN WITH CARS THEY BASICALLY RAN INTO THE GROUND, LET ALONE A 5 YEAR OLD CAR. MOST OF THE COMPLAINTS ABOUT 2014 FORESTERS ON NHTSA SEEMED TO BE ABOUT THIS SAME ISSUE. I BROUGHT IT TO THE DEALER, SINCE MOST GARAGES DIDN'T HAVE THE PARTS NEEDED, AND I WAS HOPING THAT SUBARU WOULD PAY SINCE THEY SEEMED TO USE SHODDY STEAL ON THE SPRINGS THAT RUSTED PREMATURELY. SUBARU OF WAKEFIELD IN MA GAVE ME THE BEST DEAL OF ANY IN MA THAT I TALKED TO, I PAY FOR ONE SIDE ($750 FOR WHEEL BEARINGS, STRUT AND COIL) AND SUBARU PAID FOR THE OTHER. MAKE SURE TO MENTION ALL THE COMPLAINTS ON NHSTA THAT SEEMED TO HELP ME GET THIS DEAL.
MY 2014 SUBARU FORRESTER ACCELERATED AND HIT A TREE AS I PULLED INTO A PARKING SPACE. IT TBONED THE FRONT END AND AND THE AIR BAGS DID NOT DEPLOY..I WAS GOING INTO THE SPACE VERY SLOWLY AND IT WAS WHEN IT ACCELERATED.
MY 2014 SUBARU ACCELERATED AS I PULLED INTO A PARKING SPOT HITTING A TREE. MY FOOT WAS ON THE BRAKE WHEN THIS HAPPENED.MY AIR BAGS DID NOT DEPLOY .
REAR DRIVER'S SIDE COIL SPRING BROKE WHILE VEHICLE WAS STATIONARY. IT BROKE IN THE SAME SPOT AS SO MANY OTHERS HAVE REPORTED RECENTLY, HAVING COMPLETELY RUSTED FROM THE INSIDE OUT IN A SMALL SPOT ON THE BOTTOM. UNACCEPTABLE TO HAPPEN WITH A 5 YEAR OLD VEHICLE AND VERY, VERY DANGEROUS AS THIS COULD HAVE HAPPENED WHILE DRIVING CAUSING A LOSS OF CONTROL OVER THE VEHICLE AND/OR A TIRE BLOWOUT FROM THE SPRING BREAKING. THIS IS A DEFECTIVE PART ON THE 2014 SUBARU FORESTER AND REALLY SHOULD BE AN OFFICIAL RECALL ASAP BEFORE SOMEONE GETS SERIOUSLY HURT.
AIR BAG SENSOR FOR THE PASSENGER SEAT DOES NOT ALWAY RECOGNIZE WHEN THERE IS A PASSENGER IN THE SEAT, OR GIVES A WARNING THAT IT DOES RECOGNIZE, BUT IS NOT ACTIVE. THIS HAS BEEN ONGOING FOR TWO YEARS. I THINK SUBARU SHOULD WARRANTY THEIR AIRBAG SYSTEMS MUCH LONGER THAN 3 YEARS, 36K MILES
BOTH REAR SUSPENSION COIL SPRINGS BROKE AND NEED TO BE REPLACED AND SO DO THE STRUTS. BOTH BROKE WHILE DRIVING ON A WELL PAVED RODE GOING 35 MPH. I DID NOT HIT OR RUN OVER ANYTHING. THEY COMPLETELY SNAPPED APART. THIS IS CLEARLY DUE TO DEFECTIVE PART AS THERE ARE 100'S OF COMPLAINTS FOR THIS HAPPENING TO 2014-2015 MODEL FORESTERS AND COMING FROM A FAMILY OF MECHANICS, THIS DOES NOT JUST HAPPEN. THE CAR HAS 50K MILES AND IS ONLY DRIVEN ON WELL PAVED ROADS. SPRINGS BROKE WHILE DRIVING KIDS IN BACK. CAR VERY UNSTABLE AND CANNOT STOP AS QUICKLY. REALLY UNSAFE. THESE NEED TO BE RECALLED.
WHILE DRIVING ON A STRAIGHT FLAT ROAD, THE TWO REAR COIL SPRINGS BROKE. THE BROKEN SPRINGS CAUSED THE VEHICLE TO RAPIDLY LOSE RIDE HEIGHT AND MADE IT DIFFICULT TO STEER. SEARCHING ONLINE FOR REPLACEMENT PARTS SHOWED THAT HUNDREDS OF OTHER SUBARU FORESTER OWNERS MODEL YEARS 2014-2016 HAVE HAD SIMILAR REAR COIL SPRING FAILURES. THE SERVICE WRITER AT THE DEALERSHIP STATED THAT THEY HAD SEEN ENOUGH SIMILAR FAILURES THAT HE EXPECTED A RECALL.
PASSENGER SIDE REAR COIL SPRING BROKE. THIS DIDN'T SEEM TO HAPPEN WHILE I WAS DRIVING, AT LEAST NOT IN A WHAT THAT WAS NOTICEABLE. I WALKED OUT OF WORK AND NOTICED THAT THE REAR PASSENGER SIDE OF THE CAR WAS SITTING A COUPLE INCHES LOWER THAN IT SHOULD. I TOOK IT TO THE SHOP AND THEY FOUND THAT ONE OF THE COILS OF THE SPRING HAD SNAPPED, CAUSING THE SAGGING.
REPEATED ISSUE WITH HEADLIGHTS FAILING AFTER VERY SHORTY PERIOD OF TIME FROM INSTALLATION. REPLACED HEADLIGHTS 3 TIMES IN THE PAST 11 MONTHS (HAVE REPLACED AT LEAST 1 ADDITIONAL TIME SINCE MAY 2017). BULBS INSTALLED CORRECTLY WITHOUT MAKING CONTACT WITH ANY PART OF BULB EXCEPT PLASTIC END WITH BULB GREASE APPLIED TO REAR CONNECTOR.
I HAVE KEPT UP WITH MY CAR AND SERVICED IT WHEN SUGGESTED. I TOOK MY 2014 FORRESTER IN FOR A 67.5K MILE CHECK AND WAS TOLD THAT BOTH REAR SPRING COILS BROKE OFF WHILE ON THE LIFT. WHEN SHOWN THE BROKEN COIL, THE PLASTIC WAS DETERIORATED AND THE COIL RUSTED THROUGH. THIS IS MY 5TH SUBARU, THE 4 OLDER MODELS HAVE HAD WELL OVER 150K MILES - TWO ARE STILL ON THE ROAD, AND NONE HAVE HAD THIS ISSUE. I ALSO FIND IT STRANGE THAT THE DEALERSHIP QUICKLY OFFERED TO REPLACE THEM "UNDER WARRANTY" WHEN MY CAR IS ALREADY OUT OF WARRANTY. ALMOST LIKE THEY ARE TRYING TO COVER UP SOMETHING. I HAVE SEEN OTHER REPORTS OF THIS LISTED AND WANTED TO FURTHER VERIFY THIS ISSUE. THANK YOU.
DRIVERS SIDE REAR DAMPER SPRING BROKEN APPROXIMATELY 1/2 COIL FROM THE BOTTOM OF THE DAMPER. THIS APPROXIMATELY 3 TO 4 INCH PIECE OF SPRING WAS RUSTED IN THE AREA OF THE BREAK, RESTING ON THE LOWER DAMPER "HAT". THE BREAK WAS COMPLETE. THIS SHARP PIECE WAS EASILY LIFTED OFF THE DAMPER. THE SPRING DISPLAYED PEELED PAINT AN RUST ON SEVERAL LOCATIONS. FOUND AT AROUND 46,000 MILES ONLY UPON INSPECTION WHILE REPLACING BRAKES. UNSURE OF ANY SPECIFIC TIME OF BREAKAGE. VEHICLE WAS INSPECTED AT 30,000 MILES. NO REMARKS ABOUT THE DAMPER SPRING. DEALER AND SUBARU CORPORATE REPLACED THE SPRING.
POWER STEERING APPARENTLY DEFECTIVE. A GRINDING NOISE WILL BE HEARD WHEN STEERING ON A FREQUENT BASIS WHEN MOVING.
A GRINDING NOISE OCCURS WHEN THE CAR IS STEERED WHILE IN MOTION.
LEFT REAR COIL SPRING BROKE WHILE CAR SAT IN DRIVEWAY.
REAR COIL SPRING BROKE WHILE CAR WAS PARKED IN THE GARAGE. PRIOR TO THIS EVENT, THE OTHER REAR COIL SPRING HAD TO BE REPLACED DUE TO RUST DAMAGE.
THE RIGHT REAR SPRING RUSTED OUT, BROKE AND ULTIMATELY DROPPED DOWN SO IT WAS HANGING BELOW THE SUSPENSION MOUNT. THE VEHICLE WAS HANGING LOW ON THE RIGHT REAR QUADRANT. A BODY SHOP TECHNICIAN NOTICED THIS PROBLEM. I DO NOT KNOW EXACTLY WHEN THE SPRING BROKE OR DROPPED DOWN. ONCE THIS WAS DETECTED, I TOOK IT DIRECTLY TO MY MECHANIC. I WAS TOLD IT WAS NOT SAFE TO DRIVE THE VEHICLE. I HAD THE REPAIR DONE IMMEDIATELY AT THE NON-SUBARU SHOP THAT I HAD TAKEN THE CAR TO. THE MECHANIC SAID THIS SUSPENSION SYSTEM WAS NEW TO THE 2014 FORESTER MODELS AND APPEARS TO BE FAULTY TO CAUSE THE SPRING TO RUST DUE TO THE DESIGN. HE INDICATED IT COULD HAVE BEEN MUCH WORSE IF IT HAD HAPPENED WHILE I WAS DRIVING, SO WE BELIEVE IT DROPPED WHEN THE CAR WAS STATIONARY. MY VEHICLE IS AT ONLY 72K MILES, AND IS 5 YEARS OLD. I HAVE POSSESSION OF THE RUSTED SPRING, BUT AM UNABLE TO UPLOAD PICTURES AT THIS TIME. I CAN EMAIL THEM IF YOU PROVIDE ME AN ADDRESS TO SEND TO.
TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BYERS SUBARU ALEXANDRIA (2301, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, (703) 768-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 SUBARU FORESTER XT. THE CONTACT STATED THAT HER FRIEND WHO WAS DRIVING, PLACED THE VEHICLE IN PARK, EXITED THE VEHICLE, AND THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY ROLLING OVER THE DRIVER'S FOOT. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND DAMAGED THE HATCHBACK. UNKNOWN WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER REQUIRED MEDICAL ATTENTION FOR THEIR INJURY. THE VEHICLE WAS TAKEN TO LAKE FOREST SUBARU (23663 ROCKFIELD BLVD, LAKE FOREST, CA 92630 (949) 837-3500) WHERE IT REMAINED THERE FOR 6 WEEKS AND THE RESULTS INDICATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE DEALER MENTIONED THAT THE VEHICLE WAS INSPECTED BY A SPECIALIST AND WAS ALSO UNABLE TO DETECT THE FAILURE AS WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS INVALID.
GARAGE KEPT AUTOMOBILE WITH LESS THAN 18,000 MILES, NEVER TAKEN OFF ROAD. THE BOTTOM OF BOTH REAR STRUT SPRINGS UNEXPECTEDLY BROKE CAUSING VEHICLE TO DROP AFFECTING STEERING AND STABILITY. APPARENT CAUSE: DEFECTIVE PART FAILED DUE TO PREMATURE RUSTING CAUSING
SUBARU ENGINES ARE USING EXCESSIVE AMOUNTS OF OIL EVEN WHEN NEW, UP TO 1 QUART PER 1500 MILES. A 2014 LAWSUIT REQUIRED THEM TO FIX THIS PROBLEM, WHICH THEY ARE ONLY BARELY DOING. HUNDREDS OF OTHERS WITH THIS PROBLEM ARE BEING REQUIRED TO SIMPLY ADD MORE OIL AT $9 - $12/QUART 3-4 TIMES EACH OIL CHANGE. AS THE CAR AGES, THE CONSUMPTION CAUSES THE CAR ENGINE TO SEIZE WHEN AT HIGHWAY SPEEDS, CREATING THE POTENTIAL OF SERIOUS ACCIDENTS. AGAIN, SUBARU HAS OFFICIALLY ACTED TO NOT ADDRESS THIS ISSUE IN THEIR TSB 02-157-14R, TITLED SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS. PRIOR TO THIS, DEALERSHIPS WERE INSTRUCTED TO CHANGE OUT THE PISTON RINGS. THIS TSB STATES: "CONCERNS RELATED TO A POSSIBLE OIL CONSUMPTION CONDITION ARE GENERALLY INITIATED WHEN THE CUSTOMER BELIEVES THE ENGINE OIL LEVEL ON THE DIPSTICK HAS DROPPED SINCE THE LAST TIME IT WAS CHECKED OR WHEN THE LOW OIL LAMP ILLUMINATES. THESE TYPES OF COMPLAINTS BY THEMSELVES DO NOT DIRECTLY INDICATE A CONCERN WITH THE VEHICLE EXISTS."
THE STEERING WHEEL "LEATHER" COATING HAS BEEN DISINTEGRATING FOR OVER A YEAR NOW. THE SUBARU SERVICE SAID IT IS A COMMON ISSUE WITH 2014 SUBARU FOREST. & SHOULD BE RECALLED. EVENTUALLY, THE UNDERCOAT FOAM MATERIAL WILL ALSO DISINTEGRATE, HE SAID. ALSO, BOTH FRONT LOWER CONTROL ARMS, BUSHINGS,BAND DRIVE, (SOMETHING LIKE A DRIVE SHAFT), STRUT & AXEL JOINT HAD TO BE REPLACED AT ONLY 69K MILES. MY CAR HAS NEVER BEEN IN ANY ACCIDENT OR HIT ANYTHING. SUBARU PAID FOR FAILED CONTROL ARM REPLACEMENT. THIS IS AN EXTREMELY UNSAFE CAR!
ON MAY 13,2019 I PULLED THE CAR INTO MY DRIVEWAY AND PARKED THE CAR BEHIND THE HOUSE. AS I WAS GETTING OUT OF THE CAR THERE WAS A BANG ON THE RIGHT SIDE (PASSENGER SIDE) OF THE CAR. UPON INSPECTION ON THE GROUND WERE TWO PIECES OF THE COIL SPRING. THERE WAS A NOTICEABLE DIFFERENCE IN THE HEIGHT OF THE CAR. THE FOLLOWING DAY I TOOK THE CAR TO MY REPAIR SHOP. THEY ARE REPLACING BOTH REAR COIL SPRINGS.
THE BOTTOM COIL OF THE REAR SPRING BROKE. THE METAL SNAPPED. THE VEHICLE WAS DRIVING ON A DRIVEWAY AND WE HEARD A POP. WE STOPPED AND FOUND THE BROKEN COIL ON THE GROUND.
DRIVING ON INTERSTATE 70 MPH, CAR ENGINE STOPPED RUNNING, RPM'S WERE STILL UP AS IF CAR ON, COASTED OUT OF TRAFFIC, NO CHECK ENGINE, NO SPUTTERING, HAD GAS, BUT ACTED AS IF I HAD RUN OUT. TURNED IGNITION KEY TO OFF AND REMOVED IT, ATTEMPTED TO START THE CAR SEVERAL TIMES WITHIN AN HOURS TIME, IT ACTED AS IF IT WAS GOING TO START BUT DIDN'T. HAD IT TOWED TO MECHANIC, ON A FLAT BED TOW TRUCK. IT STARTED UP AND ALL SYSTEMS WERE CHECKED WITH NO EVIDENCE OF FAILURE. DIAGNOSTICS WERE RUN WITH NO ACTIVE CODES, ELECTRICAL WAS CHECKED, NO EVIDENCE OF FAILURE. THIS COULD HAVE BEEN A HUGE SAFETY EVENT, IF I HAD NOT BEEN IN AN OUTSIDE LANE AND WAS ABLE TO GET OUT OF TRAFFIC. I HAVE HAD THREE MECHANICS LOOK AT IT AND NO ISSUE FOUND, BUT IN FEAR OF DRIVING ON HIGHWAY. GUESSES HAVE BEEN FUEL PUMP FAULTY? CAM SHAFT SENSOR FAULTY? ELECTRICAL?
TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE, THE REAR DRIVER'S SIDE COIL SPRING FRACTURED AS THE VEHICLE WAS BEING HOISTED ON THE LIFT. THE VEHICLE WAS TAKEN TO MITCHELL SUBARU (71 ALBANY TURNPIKE, CANTON, CT 06019 (860) 693-7723) WHERE IT WAS AWAITING DIAGNOSIS AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,235.
BOTH REAR COIL SPRINGS PREMATURELY FAIL IN THE 2014 AND 2015 MODELS. THE PART HAS BEEN REDESIGNED AND IS NOW IN A NATIONAL SHORTAGE. THIS SPRING CAN FAIL AT ANY TIME DURING OPERATION OF THE VEHICLE AND PUNCTURE A TIRE. MY INCIDENT OCCURRED WHILE IT WAS STATIONARY WITHOUT TIRE DAMAGE.
MY 2014 SUBARU FORESTER WITH 42,879 MILES WAS SITTING IN THE DRIVEWAY. I NOTICED THAT THE REAR DRIVER'S SIDE LOOKED VERY LOW OVER THE TIRE. WHEN I LOOKED UNDER THE CAR, THERE WAS A SEMI-CIRCLE PIECE OF METAL ON THE GROUND UNDER THE VEHICLE. THE CAR HAD LAST BEEN DRIVEN ABOUT TWO DAYS BEFORE. I JUST HAD THE FORESTER IN MY LOCAL SUBARU DEALERSHIP SERVICE DEPARTMENT FOR A NYS INSPECTION AND TO REMEDY ONE RECALL REGARDING BRAKE LIGHTS ONE WEEK PRIOR. UPON A SIMPLE INTERNET SEARCH, I HAVE FOUND MANY, MANY OWNERS REPORTING THE EXACT SAME ISSUE ON 2014-2015 SUBARU FORESTERS. THE CAR IS PRIMARILY DRIVEN AROUND TOWN IN A SUBURBAN, PAVED AREA AND PARKED IN A PAVED DRIVEWAY.
DRIVING AT 65 MPH ON A 2 LANE HIGHWAY DRY CONDITIONS IN THE EARLY MORNING WHEN I HIT A DEER IN THE FRONT, CAUSING MAJOR DAMAGE AND THE AIRBAGS DID NOT DEPLOY. THIS IS A SERIOUS SAFETY ISSUE.
BOTH REAR COIL SPRINGS ARE BROKEN . THE LOWEST COIL HAS SNAPPED OFF EACH SPRING AND THE LEFT REAR SPRING HAS FALLEN OUT OF THE LOWER PAD SO IT IS NOT FUNCTIONAL AT ALL ONE SPRING MAY HAVE FAILED EARLIER, BUT THE LEFT FAILURE MADE THE PROBLEM APPARENT.
I CANNOT GET THE VEHICLE IN GEAR I.E. FROM PARK TO REVERSE OR DRIVE
WENT IN FOR STATE INSPECTION AND MY 2014 SUBARU FORESTER WITH 28000 MILES WAS FOUND TO HAVE A BROKEN COIL SPRING. GOT IT FIXED, BUT I WAS VERY SURPRISED. MY CAR IS GARAGE KEPT AND I ONLY DRIVE CITY STREETS. GOGGLED THE TOPIC AND FOUND THAT OTHER SUBARU FORESTER OWNERS HAD SIMILAR ISSUES AND RELATED EARLY CORROSION. HOPING YOU CAN LOOK INTO THE ISSUE AS THIS COULD HAPPEN ON OTHER WHEELS. THANKS.
TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS DRIVING AT A LOW RATE OF SPEED IN MY PAVED APARTMENT COMPLEX ROAD WHEN I HEARD A LOUD METALLIC PING. I THOUGHT I HAD JUST THROWN A ROCK OR SOMETHING. BUT THE NEXT DAY MY CAR WAS MAKING SQUEAKING NOISES WHEN GOING OVER ROUGH ROADS AND OVER SPEED BUMPS AND SEEMED MORE DIFFICULT TO HANDLE WHEN DRIVING. I TOOK THE CAR IN TO THE DEALER TO FIND THAT THE RIGHT REAR SPRING HAD SHEARED AND THAT BOTH BACK SPRING WERE BADLY RUSTED. I ONLY HAD JUST OVER 21,000 MILES AND DO NOT DRIVE OFF ROAD OR DO ANY TOWING. BOTH SPRINGS HAD TO BE REPLACED. THIS SEEMS TO HAVE HAPPENED FAR TOO SOON IN THE LIFE OF CAR -- I BELIEVE IT IS A MANUFACTURING DEFECT GIVEN HOW MANY OTHER PEOPLE I'VE HEARD HAVING THE EXACT SAME ISSUE. REPAIR BILL WAS ~$780. SUBARU DID REIMBURSE A GOOD PORTION AS A GOOD WILL GESTURE - ACKNOWLEDGING THAT THIS WAS A PREMATURE FAILURE.
I WAS DRIVING HOME FROM WORK ON FRIDAY APRIL 19, 2019 AROUND 7:00PM. I MADE A LEFT RUN AND HEARD A POP. THE CAR BECAME SQUIRRELLY. I PULLED OVER AT NAPA AND CALLED OUR MECHANIC AND DESCRIBED WHAT WAS GOING ON. HE ASKED ME IF THE CAR WAS LEANING TO ONE SIDE OR THE OTHER. I SAID YES. HE SAID IT WAS LIKELY A BAD SPRING OR STRUT. WHEN I GOT HOME, I JACKED UP THE CAR AND REMOVED THE TIRE. THE RIGHT SPRING WAS BROKEN AND FELL OFF OF THE STRUT. SATURDAY APRIL 20, 2019 I GOT 4 QUOTES FROM TOM WOOD SUBARU. ONE FOR SPRINGS ($120 X2). ONE FOR THE STRUTS ($191). ONE FOR ALL THE HARDWARE NEEDED ($770). LASTLY, WHAT TOM WOOD SUBARU WOULD CHARGE TO DO THE JOB (AROUND $1100). THE SAID THEY WERE BOOKED FOR AT LEAST 2 WEEKS WITH AIRBAG RECALLS. I WASN'T SURE IF I LOST ANY PARTS SO I LOOKED AT THE LEFT REAR SIDES A REFERENCE. TO MY SURPRISE, THAT SPRING WAS ALSO COMPLETELY BROKEN BUT HADN'T SNAPPED OFF THE STRUT YET. THIS SEEMS LIKE DEFECTIVE SPRINGS. THE CAR HAS 54,448 MILES AND HAS NOT CARRIED A LOT OF WEIGHT OR BEEN DRIVEN HARD. IN MY 30+ YEARS OF DRIVING, I HAVE NEVER HAD A CAR BREAK A SPRING, LET ALONE HAVE 2 BROKEN SPRINGS. I WAS REALLY GLAD I WASN'T IN AN ACCIDENT SINCE THE BACK END WAS VERY UNSTABLE. IT DRIFTED FROM SIDE TO SIDE ERRATICALLY. THIS DEFECT RISKED MY SAFETY AND THOSE AROUND ME. TO MAKE MATTERS WORSE, I DIDN'T HAVE A CAR AND HAD TO HAVE MY FATHER-IN-LAW HAD TO PICK ME UP TO GO TO EASTER SERVICE. THIS ORDEAL HAS BEEN VERY STRESSFUL.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Subaru Forester → · Every Forester year → · How the figures are calculated →