Page 7 of 9 · complaints 301–350 of 403

2014 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electrical System › Wiring
Filed Sep 25, 201760,000 milesWI

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. UPON TAKING THE VEHICLE TO DON MILLER SUBARU (WEST 5822 ODANA RD, MADISON, WI 53719) FOR AN INSPECTION, THE DEALER DIAGNOSED THAT RODENTS HAD CHEWED THE SOY-BASED WIRING IN THE ELECTRICAL HARNESS AND DAMAGED THE WIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 12/13/2017 *LN CONSUMER STATED VEHICLE REMAINS @ DAN MILLER WEST AS OF 10-30-17 BEING REPAIRED. CONTACTED SUBURU OF AMERICA ON 9-26-17 SERVICE REQUEST #1-26823068140 UPDATED 7/20/18*JB *TR

Air Bags
Filed Sep 25, 2017OH

TAKATA RECALL

Service BrakesCrash
Filed Sep 18, 201720 milesMA

ON SUMMER 2015, I HAD A PROBLEM WITH MY 2014 SUBARU FORESTER XT. I'M A SUBARU FAN. MY CAR IS EQUIPPED WITH EYESIGHT SYSTEM, WHICH WILL APPLY BRAKES FOR ME IN CASE I DON'T OR WILL INCREASE BRAKE FORCE TO AVOID A COLLISION IN CASE I DIDN'T. THIS IS ONE OF THE STRONGEST SELLING POINTS OF THE EYESIGHT SYSTEM: FRONTAL COLLISION AVOIDANCE. THAT DAY ON A BUSY HIGHWAY, DURING RUSH HOUR, I WAS NOTICING SOME SPONGE EFFECT IN THE BRAKE PEDAL SO I DECIDED TO INCREASE THE DISTANCE BETWEEN ME AND THE CAR IN FRONT OF ME. SUDDENLY, THE BRAKE PEDAL STOPPED RESPONDING TO MY PROPORTIONALITY (CONTROLLED FORCE APPLIED) AND I END UP REAR-ENDING THE CAR IN FRONT OF ME. I WORK TESTING LANDING GEARS FOR PLANES AND HELICOPTERS SO BRAKE FADE WAS NOT NEW TO ME. I IMMEDIATELY RECOGNIZE THE PROBLEM AND REPORTED TO THE DEALER. THE PROBLEM WAS REPRODUCED BY THE DEALER'S TECHNICIAN AND THE CAR WAS INTERNED FOR FURTHER REVISIONS. 2 DAYS LATER, THEY TOLD ME THAT THE LACK OF SERVICE IN THE BRAKE SYSTEM WAS THE CAUSE OF THE PROBLEM BUT THE SERVICE WAS DONE IN ANOTHER DEALER ON TIME. THAT WAS THE LAST EXCUSE I HEARD FROM SUBARU. CUSTOMER SERVICE TOLD ME THAT THEY WILL NOT REPLACE ANY PART IN THE CAR IF A DEALER DOESN'T APPROVE IT, SO I TOOK THE CAR TO THE SAME DEALER WHERE THE 20,000KM SERVICE WAS DONE, 1 HOUR AWAY FROM MY TOWN. BY THAT TIME, THE AMBIENT TEMPERATURE WAS LOWER FROM SUMMER 33C TO AUTUMN 17C. THE DEALER PUT MORE THAN 20KM ON THE CAR JUST TO TELL ME THAT HE COULD NOT REPRODUCE THE FAILURE SO THERE'S

Engine
Filed Sep 8, 201774,000 milesMA

I HAVE AN ONGOING ISSUE WITH MY 2014 SUBARU FORESTER THAT WAS MANUFACTURED IN 2013, IN WHICH THE CHECK OIL LIGHT ROUTINELY GOES ON APPROXIMATELY HALF-WAY THROUGH A 6K OIL CHANGE. THERE WAS A CLASS ACTION LAWSUIT AGAINST SUBARU THAT STIPULATED AN OIL CONSUMPTION TEST COULD BE INITIATED FOLLOWING AN OIL CHANGE. THE OIL LEVELS ARE CHECKED AT 1,200 MILES AFTER THE OIL CHANGE AND IF THE LEVELS ARE LOW THE VEHICLE WILL FAIL THE TEST AND QUALIFY FOR A NEW ENGINE AT NO COST. I'VE HAD 2 OIL CONSUMPTION TESTS COMPLETED ON MY CAR, WITH THE FIRST ONE DONE 1 YEAR AGO. MY VEHICLE PASSED BOTH TESTS AT 1,200 MILES, BUT ROUTINELY IS LOW ON OIL WELL BEFORE MY NEXT SCHEDULED OIL CHANGE. I HAVE FILED 2 COMPLAINTS WITH SUBARU OF AMERICA WITH NO SUCCESS. I LAST HAD MY OIL CHANGED AT 71,308 MILES, AND BROUGHT IT BACK FOR THE TEST 1,200 MILES LATER. I AM NOW 3K INTO THE SAME OIL CHANGE AND MY CHECK OIL LIGHT WENT ON YESTERDAY AND TODAY. I BROUGHT IT TO THE DEALER TO CHECK THE LEVEL AND IT WAS 3/4 OF A QUART LOW, WHICH SUBARU OF AMERICA SAYS IS NORMAL OIL CONSUMPTION AT 3K INTO AN OIL CHANGE AND THEY WILL NOT REPLACE THE ENGINE. THIS IS NOT AN ISSUE FOR SUBARU FORESTERS MANUFACTURED IN 2014, AS SUBARU OF AMERICA CHANGED THE PISTONS IN THE ENGINE TO ADDRESS THE ISSUE. I AM VERY STUCK; THE DEALER WON'T HELP ME, SUBARU OF AMERICA WON'T HELP ME, AND THE CAR IS WORTHLESS GIVEN THE SERVICE RECORDS INDICATING THAT IT USES EXCESS OIL. I WORK FULL-TIME. I AM ALSO THE MAIN TRANSPORTATION FOR MY 2 YOUNG CHILDRE

Power Train
Filed Aug 21, 201770,000 milesKY

CVT 2.5I 70K MILEAGE. ON 8/12/17, WHILE DRIVING ON INTERSTATE HIGHWAY NONSTOP FOR 310 MILES, WITH CRUISE ON 76 MPH, TRANSMISSION SUDDENLY AND WITHOUT WARNING WENT "OUT OF GEAR." ENGINE RPMS RACED TO OVER 5,000 BUT CAR WAS OUT OF GEAR. NO PROPULSION WHATSOEVER. IT FELT EXACTLY LIKE WHEN A MANUAL TRANSMISSION POPS OUT OF GEAR OR IS SHIFTED INTO NEUTRAL BY ACCIDENT AY SPEED, BUT THIS IS AN AUTOMATIC TRANSMISSION. SHIFT LEVER HAD NOT BEEN TOUCHED. TRANSMISSION JUST FELT LIKE IT "GAVE WAY." I SHIFTED INTO NEUTRAL AND COASTED TO THE SHOULDER AND ENGINE DIED. "CHECK ENGINE," "VEHICLE DYNAMICS CONTROL," AND BATTERY CHARGE WARNING" LIGHTS LIT ... MAYBE OTHERS. ENGINE DIED. PUT IN PARK. WAITED A COUPLE OF MINUTES AND THEN RESTARTED ENGINE. IT RAN ROUGH FOR A FEW SECONDS THEN SMOOTHED OUT AND WE DROVE 2 MILES TO FILL UP GAS AND PROCEEDED ANOTHER 100 MILES OR SO WITHOUT DIFFICULTY. 2 DEALERS NEVER RESPONDED TO MY INQUIRY. DROVE AROUND TOWN FOR A FEW DAYS WITHOUT INCIDENT. THEN, ON 8/20/17 WHILE AGAIN DRIVING NON-STOP FOR OVER 300 MILES AND AGAIN WITH CRUISE CONTROL SET ON 74, THE EXACT SAME THING HAPPENED AGAIN. NO WARNING. SUDDENLY "OUT OF GEAR." ENGINE REVS SPIKED. WARNING LIGHTS CAME ON. COASTED TO SHOULDER. SHUT DOWN ENGINE FOR MAYBE 20 SECONDS THEN RESTARTED ENGINE AND PROCEEDED ON WITHOUT INCIDENT TO REFUEL AND RESUME TRIP. WAS ALMOST REAR-ENDED BY A TAILGATER THIS TIME SINCE HE WAS DRIVING SO CLOSE TO ME WHEN I SUDDENLY LOST PROPULSION. BOUGHT CAR NEW OVER 70K MILES AGO AND HAD NE

Visibility/Wiper
Filed Jul 27, 201724,000 milesNC

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE DUAL CAMERA SYSTEM IN THE VEHICLE MALFUNCTIONED OVER TIME. THE CONTACT'S VISIBILITY WAS AFFECTED BY THE FOG BUILD UP ON THE DUAL CAMERA SYSTEM FEATURE OF THE VEHICLE. THE TWO FRONT CAMERAS ATTACHED TO THE HEADLINER OF THE VEHICLE WERE THE AFFECTED. RANDY MARION SUBARU OF MOORESVILLE, NORTH CAROLINA WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO PROCEDURE OR TSB AVAILABLE TO ASSIST IN CLEANING THE CAMERAS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. UPDATED 09/19/17*LJ *CN

Air Bags
Filed Jul 22, 201725,000 milesUT

WHEN EVER ANY BLUE TOOTH DEVICE OR BATTERY POWERED DEVICE IS HELD BY THE PASSENGER,THE PASSENGER AIRBAG IS DISABLED. THIS PRESENTS A SAFETY ISSUE AS THE AIRBAG CAN NOT BE TURNED ON UTIL AFTER THE CAR HAS BEEN TURNED OFF AND ON > 5 TIMES.

Service Brakes
Filed Jul 14, 201750,000 milesWA

AT VEHICLE START, OR WHILE DRIVING, THE FOLLOWING WARNING MESSAGES APPEAR ON THE VEHICLE INFORMATION PANEL: 1) VEHICLE DYNAMIC CONTROL SYSTEM NEEDS TO BE CHECKED; 2) ABS SYSTEM NEEDS TO BE CHECKED; AND 3) HILL START ASSIST SYSTEM NEEDS TO BE CHECKED. THESE WARNINGS APPEAR, GO AWAY, AND THEN REAPPEAR RANDOMLY. WHEN THESE WARNINGS APPEAR AT VEHICLE START, I AM UNABLE TO PUT IN GEAR WITHOUT PUMPING BRAKE PEDAL MULTIPLE TIMES. WHEN THESE WARNINGS APPEAR WITH THE VEHICLE IN MOTION, I AM UNABLE TO UTILIZE THE CRUISE CONTROL. I HAVE TAKEN THE VEHICLE TO MY LOCAL MECHANIC, WARNINGS WERE NOT BEING DISPLAYED AT THE TIME, AND THEY COULD NOT FIND ANYTHING WRONG, I WILL BE TAKING THE VEHICLE IN TO THE DEALERSHIP FOR SERVICE SOON AND WILL ADDRESS THESE ISSUES AT THAT TIME.

Vehicle Speed Control
Filed Jul 11, 201746,000 milesNH

CAR WAS PARKED IN STREET. STARTED IT AND PUT IT INTO REVERSE TO BACK INTO A DRIVEWAY. CAR SUDDENLY ACCELERATED AT HIGH SPEED IN REVERSE. I WOULD HAVE HAD TO HAVE STOMPED HEAVILY ON GAS PEDAL TO GET IT TO THAT SPEED BUT I'M NOT SURE I EVEN TOUCHED IT. TRAVELED 2-3 CAR LENGTHS BEFORE I COULD STOP IT. GRATEFUL NO INJURIES OR DAMAGE. NOT RELATED TO CAR MATS WHICH WERE ANCHORED IN PLACE.

Engine
Filed May 23, 201750,557 milesMI

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AL SERRA AUTO PLAZA IN GRAND BLANC, MICHIGAN) AND THE OIL WAS CHANGED AT 50,557 MILES. THE DEALER HAD THE CONTACT RETURN AT 52,062 MILES TO CHECK THE OIL CONSUMPTION. THE CONTACT WAS INFORMED THAT THE ENGINE WAS NOT BURNING ENOUGH OIL FOR IT TO BE A FAILURE AND THE VEHICLE PASSED THE OIL CONSUMPTION TEST. THE VEHICLE WAS BELOW .2 QUARTS OF OIL AND THE OIL LIGHT ILLUMINATED AGAIN AT APPROXIMATELY 55,000 MILES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 50,557...UPDATED 08/23/17 *BF

Electrical System
Filed May 11, 201744,742 milesOH

FUEL GAUGE REGISTERS 3/4 FULL EVEN WHEN FILLED TO CAPACITY. I DROVE 50 MILES ON MAY 8, 2017 AND IT STILL REGISTERED THE SAME WHEN I RETURNED. I TRIED ADDING ADDITIONAL GAS BUT THE GAS PUMP SHUT OFF AS IT WILL DO AUTOMATICALLY WHEN THE TANK IS FULL.

Vehicle Speed ControlCrash
Filed May 10, 201736,000 milesOR

WHEN SLOWLY ENTERING HOME GARAGE VEHICLE SUDDENLY ACCELERATED & DESPITE STANDING ON THE BREAK PEDAL & PULLING THE EMERGENCY BREAK IT CRASHED INTO TABLE & WORK BENCHES AT FRONT OF AREA CAUSING DAMAGE TO FURNITURE & DAMAGING FRONT OF VEHICLE. PREVIOUSLY IN NOVEMBER 2016 WHEN PULLING INTO HIGHWAY REST AREA PARKING PLACE THE CAR SUDDENLY ACCELERATED, JUMPED THE CURB A & TRAVELED 15' ONTO A GRASSY EMBANKMENT BEFORE STOPPING WITH MAXIMUM BREAKING APPLIED.

Engine
Filed May 8, 201742,000 milesVA

EXCESSIVE OIL CONSUMPTION. DOWN 2 QUARTS OF OIL BEFORE OIL CHANGE IS DUE.

Vehicle Speed ControlCrash
Filed May 6, 201735,000 milesIL

VEHICLE WAS SLOWLY ENTERING A PARKING SPACE, SUDDENLY ACCELERATED, JUMPING CURB, CROSSING SIDEWALK AND IMPACTED A BUILDING. CAR WAS THEN PUT INTO REVERSE, IT ACCELERATED IN REVERSE AND IMPACTED AN ADJOINING PARKED CAR. AFTER THE ACCIDENT THE AREA AROUND THE ACCELERATOR AND BRAKE WERE INSPECTED AND NOTHING WAS FOUND THAT MIGHT HAVE CAUSED THE BRAKE OR ACCELERATOR TO STICK OR MALFUNCTION. THE DRIVER OF THE VEHICLE CLAIMS THAT HER FOOT WAS NOT CAUGHT ON THE ACCELERATOR NOR DID HER FOOT SLIP OFF THE BRAKE AND ACCIDENTALLY HIT THE ACCELERATOR.

Suspension
Filed Apr 18, 201755,000 milesCT

FRONT PASSENGER SIDE SUSPENSION BUSHING COMPLETELY DISINTEGRATED. THREE YEAR OLD VEHICLE WITH 55,000 MILES. DRIVER SIDE BUSHING STILL INTACT BUT SHOWING SIGNIFICANT SIGNS OF WEAR. THE MISSING BUSHING IS CAUSING SEVER VIBRATIONS WHILE DRIVING ON THE HIGHWAY.

Visibility/Wiper
Filed Apr 4, 201712,000 milesMI

CRACKED WINDSHIELD. ON DECEMBER 14, 2016, A 6 DEGREE DAY, THE WINDSHIELD CRACKED ACROSS HEATER STRIP, SIDE TO SIDE, WHILE PARKED. NO EVIDENCE OF, OR PRIOR DAMAGE TO WINDSHIELD. ONLINE REPORTS STATE THAT THIS IS A RECURRING PROBLEM WITH NEWER SUBARU MODELS, BECAUSE OR WEIGHT REDUCTION IN THINNER WINDSHIELDS. WINDSHIELD MANUFACTUER: AGC AUTOMOTIVE, LAMISAFE.

Electrical System
Filed Mar 21, 201718,000 milesWA

WHEN PARKED FOR A TWO WEEK PERIOD, THE BATTERY GOES DEAD. HAS LEFT US STRANDED AT A PARKING GARAGE AT THE AIRPORT. THIS HAS HAPPENED MULTIPLE TIMES. SUBARU SERVICE CLAIMS THAT IT IS "NORMAL" FOR A CAR BATTERY TO GO DEAD WHEN IT HASN'T BEEN RUN FOR TWO WEEKS.

Suspension
Filed Mar 18, 201734,000 milesMO

DISCOVERED AT ROUTINE SERVICING AT JUST OVER 34K. THE FRONT AXEL SEAL IS LEAKING. THE REAR SHOCKS ARE FAILING AND NEED REPLACING. NO OFF ROAD OR OVER BUMPY STREETS DRIVING. THIS MUCH TOO EARLY FOR BOTH OF THESE PROBLEMS TO OCCUR WITHOUT HEAVY DRIVING OR ON UNEVEN SURFACES.

Wheels
Filed Mar 17, 20175,000 milesME

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE REAR PASSENGER SIDE TIRE WAS EXTREMELY WORN DOWN, BUT THE OTHER TIRES HAD NO ISSUES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE REAR PASSENGER TIRE AND FRONT DRIVER AND PASSENGER TIRES WERE REPLACED, AND THE VEHICLE RECEIVED AN ALIGNMENT; HOWEVER, THE ISSUE RECURRED SIX MONTHS (APPROXIMATELY 8,000 MILES) LATER. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EQUIPPED WITH SEVERAL DIFFERENT TYPES OF TIRES. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS, BUT NO ISSUES WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Unknown or Other
Filed Feb 20, 201792,000 milesCT

WHILE DRIVING ON A HIGHWAY AT 60 MPH, THE CAR SUDDENLY LOST POWER, THE CHECK ENGINE LIGHT CAME ON, AND I WAS UNABLE TO ACCELERATE. I WAS ABLE TO SAFELY PULL OVER TO THE RIGHT SIDE, TURNED OFF THE CAR, AND RESTARTED IT - IT WORKED. THIS HAPPENED AGAIN, TWO DAYS LATER UNDER THE EXACT SAME CIRCUMSTANCES. IT HAPPENED ONCE BEFORE, ABOUT A YEAR AGO, WHILE DRIVING ON LOCAL ROADS AT ABOUT 25 MPH, AND THE "ERROR CODE" SAID THAT THE ACCELERATOR MODULE NEEDED TO BE REPLACED.

Vehicle Speed ControlCrash2 injured
Filed Feb 20, 201763,113 milesAZ

UNINTENDED ACCELERATION WHILE COMING TO A STOP IN A PARKING SPACE. THE FORCE OF THE ACCELERATION THREW THE CAR OVER A CURB AND SEVERAL FEET INTO A HEAVY DUTY IRON FENCE, WHICH SNAPPED. THE CAR WAS COMING TO A STOP.

Steering
Filed Jan 29, 201717,000 milesMA

POWER STEERING FAILED ON WARM START. CAR WAS DRIVE-ABLE BUT STEERING TOOK CONSIDERABLE EFFORT AND MAY HAVE NOT BEEN POSSIBLE FOR PERSON WITHOUT SUFFICIENT STRENGTH.

Visibility/Wiper
Filed Jan 24, 201727,183 milesNM

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE ATTEMPTING TO USE THE WINDSHIELD WIPERS, THEY FAILED TO OPERATE. IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED; HOWEVER, THERE WERE NO PARTS TO REMEDY THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,183.

Engine
Filed Dec 24, 201638,000 milesWI

DURING AN OIL CHANGE THIS WEEK. I WAS TOLD THAT I WAS DOWN 1.5 QUARTS. I CALLED THE DEALER AND REQUESTED AN OIL CONSUMPTION TEST. THEY DENIED MY APPOINTMENT AND TOLD ME THAT THIS"WAS THE NEW NORMAL". I DO NOT ACCEPT THAT MY 2014 SUBARU SHOULD BE USING THIS MUCH OIL. I CHECKED THE CLASS ACTION SUBARU OIL CONSUMPTION LAWSUIT, BUT MY VIN NUMBER IS NOT INCLUDED IN THE ACTION. I BELIEVE THERE IS STILL A PROBLEM AND THIS NEEDS TO BE FURTHER ADDRESSED.

Vehicle Speed Control
Filed Nov 15, 2016MD

2014 SUBARU FORESTER. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION COLLISION. *SMD AS THE CONSUMER APPROACHED A HANDICAP SPACE, HE SLOWED DOWN TO APPROXIMATELY 2-3 MPH AND WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE TO STOP, THE VEHICLE ACCELERATED RAPIDLY AND STRUCK TWO PARKED VEHICLES AND THEN CAME TO A STOP, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB

Engine
Filed Nov 4, 201638,000 milesCA

MY 2014 SUBARU FORESTER BURNS AN EXCESSIVE AMOUNT OF OIL. FOR A NEW ENGINE, I SHOULDN'T HAVE TO WORRY ABOUT CHECKING THE OIL EVERY FEW DAYS TO MAKE SURE IT ISN'T A 1/2 QUART OR MORE LOW. I'M EXTREMELY WORRIED THAT THE OIL IS GOING TO GET TOO LOW BETWEEN CHECKS, AND THE ENGINE WILL SEIZE ON LAKE TAHOE'S ICY WINTER MOUNTAIN ROADS JUST AT THE WRONG TIME.

Electrical System
Filed Oct 28, 201661,222 milesNY

I WAS OUT OF THE COUNTRY AND DIDN'T START MY CAR FEW ABOUT TEN DAYS. WHEN I COME BACK THE BATTERY WAS DEAD. I HAD IT JUMP STARTED. AS I WAS LEAVING THE LOT AND GOING UP A SLIGHT INCLINE THE CAR STALLED WHILE IN DRIVE - THE BATTERY WAS DEAD AGAIN. I COULD NOT MOVE THE TRANSMISSION FROM DRIVE TO PARK WITH A DEAD BATTERY. FORTUNATELY I WAS ABLE TO GET THE CAR RESTARTED WITH ANOTHER JUMP. IN THE MEANTIME THE CAR ROLLED BACKWARDS UNTIL I APPLIED THE EMERGENCY BRAKE.. SO THERE WERE TWO ISSUES, YOU CANT MOVE THE TRANSMISSION FROM DRIVE TO PARK IF THE BATTERY IS DEAD AND THE CAR ROLLS BACKWARD IN DRIVE (WHICH I HAVE EXPERIENCED ON OTHER OCCASIONS). *TR

Electrical System
Filed Oct 26, 201630,000 milesNV

LIFT GATE: THE LIFT GATE BUTTON ON THE DASH WHEN DEPRESSED DOES NOT ALWAYS OPEN THE LIFT GATE. SEVERAL PARTS HAVE BEEN REPLACED BY THE DEALER, AND IT STILL FAILS OCCASIONALLY. USING THE KEY FOB OPENS THE THE LIFT GATE 100% OF THE TIME, BUT NOT USING THE BUTTON ON THE DASH.

Unknown or Other
Filed Oct 17, 201640,984 milesHI

HORN CEASED TO WORK . STEERING ROLL CONNECTOR REPLACED.

Engine
Filed Sep 30, 201634,000 milesCA

I WAS ON AN ON RAMP ONTO THE HIGHWAY WHEN THE COMPUTER IN THE CENTER OF THE DASH STARTED ALERTING THAT SEVERAL SYSTEMS NEEDED CHECK. ALL THE DASHBOARD INDICATORS WENT OFF AND THE VEHICLE LOST POWER EVEN WHEN I PRESSED THE GAS PEDAL. AFTER TURNING THE CAR OFF AND THEN BACK ON AGAIN IT WAS IDLING HARD AND IT SEVERAL WARNING LIGHTS REMAINED ON. THE CAR WAS TOWED UNDER WARRANTY TO THE NEAREST DEALERSHIP. UPON INVESTIGATION THE DEALER SAID THERE WAS A BAD COIL. AFTER REPLACING THE COIL THE VEHICLE STILL DIDN'T WORK. NOW THEY CLAIMED THERE WAS A BAD FUEL INJECTOR. AFTER REPLACING THAT THE CAR CONTINUED NOT TO WORK. THE PROBLEM THEY KEPT SEEING WAS A MISFIRE IN CYLINDER 4. THEY CHANGED O-RINGS, THEY CLEANED THE ENGINE, THEY EVEN ORDERED A NEW ENGINE AND REPLACED THE ENGINE AND IT STILL SUFFERS FROM THE MISFIRE. THE CAR HAS NOW BEEN IN THE SHOP FOR 34 DAYS AND THEY HAVE NO IDEA WHAT IS WRONG OR HOW TO FIX IT.

Exterior Lighting
Filed Sep 16, 2016PA

LOW BEAM HEADLAMP HAS BEEN REPLACED TWICE IN 12 MONTHS. THERE HAVE BEEN WARRANTY EXTENSIONS ON OLDER SUBARU'S FOR THIS PROBLEM BUT IT HAS NOT BEEN ADDRESSED FOR NEWER MODELS

Engine
Filed Sep 15, 201625,000 milesAZ

WHILE DRIVING VEHICLE ON HIGHWAY SPEEDS IN TEMPERATURES AROUND 85-90 (OR GREATER) DEGREES VEHICLE WILL NOT ALLOW ACCELERATION. VEHICLE STUMBLES, DETONATES AND WILL NOT ALLOW THE DRIVER TO APPLY POWER WITHOUT HESITATION AND ENGINE STUMBLES. THIS PROBLEM CAN BE RECREATED AT WILL AND YET THE VEHICLE WILL NOT THROW A CEL UNLESS A LARGER FAILURE HAPPENS, WHICH TYPICALLY IS THE #3 CYLINDER BURNS OFF THE SPARK PLUG ELECTRODE AND DAMAGES THE ENGINE. SUBARU IS AWARE OF THE ISSUE BUT CONSIDERS THIS CONDITION NORMAL. THE VEHICLE IS NOT APPROPRIATELY MAPPED FOR THE SUBARU SUGGESTED FUEL OCTANE LEVEL, HAS TURBO BOOST PIPING LEAKS ACCORDING TO NUMEROUS INDIVIDUALS.

Structure › Body › Door1 injured
Filed Sep 13, 20166,000 milesID

ON JUNE 22, 2016, MY HUSBAND PARKED THE CAR ON OUR DRIVEWAY, LOCATED AT 1264 HANCOCK PLACE IN POCATELLO, IDAHO. I GOT OUT ON THE PASSENGER SIDE DOOR AND STEPPED TO THE SIDE AND CLOSED THE DOOR WITH MY LEFT HAND. I WAS NOT FAR ENOUGH AWAY FROM DOOR AND THE CORNER CAUGHT MY LEG AND THE CUT REQUIRED 11 STITCHES. THE CORNER HAS NO RUBBER PROTECTION ON IT, I FEEL IT IS A DESIGN FLAW. THE CONSUMER STATED MANUFACTURER WAS NOTIFIED AND HAD THE DOOR INSPECTED. THE INSPECTOR SUGGESTED HAVING THE DOOR FILLED/CUT OFF. NO FURTHER ASSISTANCE WAS OFFERED. UPDATED 08/23/2017 *JS

Engine
Filed Sep 8, 2016CA

VEHICLE IS UNSTABLE DUE TO STALLING AND LURCHING FORWARD UNDER ALL THROTTLE RANGES. VEHICLE MAY "CHUG" AT VARIABLE DRIVING SPEEDS. THE FAILURE IS INTERMITTENT AND VARIES FROM SUBTLE TO HEAVY EFFECTS. SEVERE EFFECTS CAUSES VEHICLE TO SHUDDER AND/OR STALL THEN ABRUPTLY ACCELERATE. ISSUE DOES NOT APPEAR TO BE RELATED TO "TURBO LAG" AS IT OCCURS UNDER LOW BOOST CONDITIONS. TRANSMISSION ALSO PRODUCES "CLICKING" SOUND WHEN ENGAGING FROM NEUTRAL OR UNDER CHANGES IN SPEED. CONDITION OCCURS THROUGHOUT ALL DRIVING MODES (I, S, S#). CONDITION OCCURS MOSTLY UNDER ACCELERATION FROM DEAD STOP, BUT MAY ALSO OCCUR UNDER "PICK UP" ACCELERATION, IE OFF THROTTLE TO DECELERATE (55MPH-45MPH) THEN LIGHT THROTTLE TO RESUME DRIVING SPEED. VEHICLE MAY ALSO BACKFIRE UNDER ACCELERATION. VEHICLE MAY HESITATE FOR SEVERAL SECONDS BEFORE ACCELERATION FROM STOP OR AT HIGHWAY SPEED THAN UPON RESUMING ACCELERATION VEHICLE MAY HAVE A FLAT/SLOW ACCELERATION IN SPITE OF HEAVY THROTTLE. FACTORY AUTHORIZED REPAIRS ATTEMPTED TO REMEDY CONDITION BY CLEANING THROTTLE BODY AND "UPPER ENGINE" CLEANSE AND STATES UNABLE TO REPLICATE FAILURE. CONDITION HAS BEEN ON-GOING FROM PURCHASE WITH APPROXIMATELY 30K MILE TO CURRENT WITH 74K MILES.

Electrical System
Filed Jun 13, 201616,320 milesCA

SAFETY PROBLEMS FROM SUMMER 2014. THE CAR ABRUPTLY LOSES POWER WHEN ACCELERATING. THIS IS DANGEROUS WHEN OVERTAKING LOG TRUCKS AND OTHER SLOW TRAFFIC ON STEEP TWO-LANE HIGHWAYS. WE HAVE TAKEN THE VEHICLE TO DEALERSHIPS SEVERAL TIMES FOR REPAIR AND EXCEPT FOR UPDATING THE ENGINE CONTROL UNIT FIRMWARE; THEY HAVE BEEN UNABLE TO ISOLATE THE CAUSE. IN FEBRUARY 2016, SUBARU OF AMERICA (SOA) MAILED US RECALL WQW-58R. THE DEALER DID NOT RESPOND TO OUR RECALL APPOINTMENT REQUESTS. WE ASKED FOR SOA ASSISTANCE. THE DEALER WAS HOSTILE, YET CLAIMED TO PERFORM THE RECALL. LATER, A DEALER EMPLOYEE INFORMED US THAT SOME EMPLOYEES SABOTAGED THE VEHICLE WITH THE INTENT OF HAVING THE ENGINE EXPLODE. ANOTHER SHOP CONFIRMED FACTS AND CORRECTED SOME DAMAGE. CALIFORNIA BUREAU OF AUTOMOTIVE REPAIR CASE (SA2016005132) CITED THE DEALERSHIP . THE SUDDEN POWER LOSS REMAINS AND IT IS UNSAFE TO OPERATE. IT HAS FAILED TO START ON OCCASION. WE ARE AFRAID THAT THE ORIGINAL PROBLEM OR OTHER ACTS BY THE DEALERSHIP MAY CAUSE US OR TO BE INJURED OR KILLED IN A HEAD-ON COLLISION WHEN POWER FAILS. IT MAY STRAND US IN AN ISOLATED AREA DURING A SNOWSTORM OR IN SOME DANGEROUS LOCATION. WE HAVE REQUESTED THAT SOA ACCEPT THE CAR BACK AS A LEMON. THEY HAVE REFUSED. THE INSTRUCTIONS TOSERVICE DEPARTMENTS INCLUDES THE FOLLOWING: 'REMINDER: ENGINE ASSEMBLY REPLACEMENT WILL ONLY BE REQUIRED IN A VERY LIMITED NUMBER OF CASES.' [SOA INSTRUCTIONS TO DEALERS INCLUDES THE WORDS 'REMINDER' AND 'VERY LIMITED' IN BOLD TYPE] IN OUR

Power Train
Filed May 6, 201630,000 milesNY

SUBARU AUTOMATIC TRANSMISSION--- WHEN BACKING UP ON A HILL AND SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION DOES NOT LOCK UP. THE CAR CONTINUES TO ROLL BACKWARD AND CAN ONLY BE STOPPED BY USING THE BRAKES . IT ACTS LIKE A STANDARD SHIFT TRANSMISSION. THIS DOES NOT SEEM NORMAL.

Exterior LightingCrash
Filed May 4, 201645,000 milesNY

THE LOW BEAM HEAD LIGHTS ARE VERY POOR, THEY ONLY PROJECT 100 FT . BECAUSE OF THIS WE HIT A DEER WHICH CAUSED $4000 DAMAGE. PLASE TELL ME YOU ARE LOOKING INTO THIS PROBLEM. THE DEALERSHIP REFUSES TO CORRECT THIS PROBLEM

Engine
Filed May 2, 2016CT

I ALSO HAVE OIL CONSUMPTION PROBLEM WITH MY 2014 SUBARU FORESTER, PURCHASED AT EARLY 2014. THOUGH, MY FORESTER'S OIL CONSUMPTION RATE IS ABOUT 1-1/2 QUART PER 5000 MILES. I VISITED THIS SITE BECAUSE I RECEIVED A SETTLEMENT NOTICE IN THE MAIL, PER DISTRICT COURT OF NEW JERSEY. I WAS HOPING THERE ARE SOME OFFICIAL POST TO GO ALONG WITH THE SETTLEMENT NOTICE FOR GETTING A NO-CHARGE FIX FROM THE DEALER, IF THERE IS ONE. I SUPPOSE THE NOTICE ITSELF WILL HAVE TO DO. A OFFICIAL POSTING APPEARING SOON ON THIS SITE WOULD BE NICE. HERE IS THE URL FOR THOSE THAT DID NOT GET THE NOTICE: HTTP://WWW.OILCONSUMPTION.SETTLEMENTCLASS.COM/

Engine
Filed Apr 29, 20161,400 milesKY

I PURCHASED A BRAND NEW 2014 FORESTER IN 2013. IT NOW HAS 20,000 MILES ON IT. IT HAS EXCESSIVE OIL CONSUMPTION. I NEED TO ADD A QUART TO A QUART AND A HALF ABOUT EVERY MONTH. THE DEALERSHIP SAYS THAT IT IS 'NORMAL' FOR THE CAR TO USE A QUART OF OIL EVERY 1200 MILES. SUBARU RECOMMENDS CHANGING THE OIL EVERY 7500 MILES. THAT MEANS THAT I AM ADDING OVER 6 QUARTS OF OIL BETWEEN EVERY RECOMMENDED OIL CHANGE. THAT IS RIDICULOUS. THE OIL IS SYNTHETIC AND VERY EXPENSIVE. AFTER HAVING THE LOW OIL LIGHT COME ON SEVERAL TIMES WHEN I WAS ALONE AT NIGHT ON THE INTERSTATE, NOW I CARRY SEVERAL QUARTS OF OIL WITH ME AT ALL TIMES. THIS IS A VERY EXPENSIVE VEHICLE AND IT IS RIDICULOUS THAT SUBARU KNOWS OF THE PROBLEM AND WILL NOT ADDRESS IT. EXCESSIVE OIL CONSUMPTION IS A PROBLEM WITH A NUMBER OF SUBARU MODELS OVER A NUMBER OF YEARS. HOPEFULLY NHTSA OR EPA (WHOM I ALSO NOTIFIED) WILL HELP PERSUADE SUBARU TO ADDRESS THE PROBLEM AND RECALL THEIR DEFECTIVE CARS AND FIX THEM.

Vehicle Speed Control
Filed Apr 25, 201664,000 milesNJ

VEHICLE HESITATES FOR 3+ SECONDS WHEN TRYING TO ACCELERATE. BROUGHT IN TO THE DEALER ON FOUR SEPARATE OCCASIONS AND THE PROBLEM "CANNOT BE DUPLICATED." DANGEROUS WHEN TRYING TO GET UP TO SPEED WHETHER IT'S ENTERING A LOCAL ROADWAY OR A HIGHWAY.

Vehicle Speed Control
Filed Apr 19, 201620,400 milesSC

WHEN SWITCHING FROM THE BRAKE TO THE ACCELERATOR, THE VEHICLE SURGES FORWARD. THIS HAPPENS AFTER COMING TO A FULL STOP AND WHEN SWITCHING FROM BRAKING TO ACCELERATION AT LOW SPEEDS SUCH AS IN CITY TRAFFIC. THIS ISSUE HAPPENS RANDOMLY. DRIVER HAS BEEN VERY AWARE OF THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR AND SURGING CAN OCCUR WITH VERY LITTLE PRESSURE. BECAUSE THIS OCCURS WHEN MOVING FORWARD AT INTERSECTIONS, MOVING FORWARD IN HEAVY TRAFFIC, AND WHILE PARKING OR LEAVING A PARKING SLOT, THE CHANCE OF A COLLISION IS GREAT. THE MOST DANGEROUS IS TO SURGE SUDDENLY INTO AN INTERSECTION WHEN MOVING FORWARD TO SEE AROUND OBSTACLES BLOCKING THE DRIVER'S VIEW OF ONCOMING TRAFFIC.

Power Train
Filed Mar 29, 201658,000 milesNY

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION GEARS WERE GRINDING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED, WHICH HAD BEEN PREVIOUSLY REPLACED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

Air Bags
Filed Mar 29, 2016NY

2014 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE FRONT PASSENGER AIR RECALL NOTICE. *SMD THE CONSUMER REFERENCED RECALL # 15V323000. THE CONSUMER PROVIDED A VIN. HOWEVER, IT IS FOR A 2008 SUBARU FOREST. *JB

Vehicle Speed Control
Filed Mar 6, 2016DE

WHILE CHANGING FROM REVERSE TO DRIVE (FOOT ON BRAKE) THE VEHICLE HESITATES VERY BADLY ESPECIALLY ON A HILL- PRESSING ON THE GAS PEDAL WHEN IN DRIVE DOES NOT MOVE IT FORWARD UNTIL THE HESITATION IS OVER - VERY SCARY. DEALER WAS INFORMED OF THIS SHORTLY AFTER PURCHASE IN DEC 2013 - HE SAID SUBARU WAS AWARE OF THE PROBLEM AND WERE WORKING ON A FIX - IS THIS TRUE?

Visibility/Wiper
Filed Jan 26, 201620,000 milesWV

IF IT IS SNOWING AND THE TEMPERATURE IS FREEZING OR BELOW, THE WIPER BLADES ALMOST IMMEDIATELY BEGIN TO GET ICE BUILD-UP AND THE WINDSHIELD ALSO ACCUMULATES ICE. AFTER FURTHER STUDY, IT WOULD APPEAR THAT THERE IS A PLASTIC TRIM, ALMOST LIKE A WATER TROUGH, IMMEDIATELY BELOW AND FORWARD OF THE WIPER BLADES. IT APPEARS THAT AS THE DEFROST MELTS THE SNOW, THE WATER IS CAUGHT IN THE TROUGH WITHOUT ADEQUATE DRAINAGE AND THE FORWARD MOVEMENT OF THE VEHICLE CREATES A MIST THAT THEN BLOWS UP ONTO THE WIPER BLADES CAUSING THE ICE BUILD-UP AND ALSO CAN BLOW MIST ONTO THE WINDSHIELD FURTHER COMPLICATING THE PROBLEM. IT HAPPENS ALMOST IMMEDIATELY AND IS EXTREMELY DANGEROUS MAKING IT ALMOST IMPOSSIBLE TO SEE. THE ONLY OPTION REALLY IS TO GET OFF THE ROAD AND STOP. LOOKING AT EARLIER MODELS, IT APPEARS THAT A REDESIGN MADE THE TRIM DEEPER, AND NARROWER, WHILE THE HOOD WAS LOWERED AND A RIDGE PUT IN THE MIDDLE OF THE HOOD. THIS HAS APPARENTLY CHANGED THE AERODYNAMICS AND CAUSED THIS VERY BAD PROBLEM.

Exterior Lighting › Brake Lights › Switch
Filed Dec 11, 201535,000 milesGA

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DEPRESSING THE BRAKE PEDAL, IT WOULD NOT ACTIVATE AND CAUSED THE BRAKE LIGHTS TO FAIL. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED ISSUES STARTING DUE TO THE BRAKE SWITCH ACTIVATION FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH THAT ACTIVATED THE BRAKE LIGHTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V366000 (EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Air BagsCrash
Filed Nov 9, 201527,000 milesCA

RECENTLY I HAD AN ACCIDENT WHERE MY CAR WAS HIT BY A VAN. MY CAR WAS NOT STATIONARY BUT WAS AT A LESSER SPEED THAN THE CAR WHICH HIT. I WAS TAKING A LEFT TURN WHEN THE VAN HIT. THE IMPACT WAS A LOT SUCH THAT THE OTHER CARS AIRBAGS GOT DEPLOYED. MORE DAMAGE WAS DONE TO MY CAR. THE ENTIRE FRONT OF THE CAR IS GONE. I WAS SURPRISED AS TO HOW UNSAFE MY CAR WAS AS THE AIRBAGS DID NOT GET DEPLOYED.

Wheels
Filed Oct 30, 201515,600 milesNC

RIGHT REAR TIRE BLOWOUT ON INTERSTATE 40 WHILE DRIVING 70 MPH. YOKAHAMA TIRE WAS SHREDDED BY TIME I PULLED OVER TO SIDE OF ROAD. TIRES ONLY HAD 15,600 MILES ON THEM. IF NOT FOR ALL WHEEL DRIVE, I MIGHT NOT BE HERE TO WRITE THIS. AFTER LOOKING AT CONSUMER AFFAIRS SITE WITH MANY PICTURES SIMILAR TO MINE OF SHREDDED YOKAHAMA TIRES, I REPLACED ALL WITH MICHELIN. TIRE SIZE WAS 2256017 WHICH HAS NOT BEEN RECALLED BUT SHOULD BE. I HAVE PICTURES OF SHREDDED TIRE.

Seats
Filed Oct 19, 2015IL

2014 SABARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE SEAT HEAD REST, SEAT BELT AND REAR VIEW VISIBILITY ISSUES. *SMD THE CONSUMER STATED THERE WAS LIMITED REAR VIEW VISIBILITY WITH TWO LARGE BLIND SPOTS DUE TO A 64 SQUARE INCH HEAD REST. ALSO, THE SEAT BELT ANGLED FROM THE ROOF DIAGONALLY, THEREFORE LIMITING REAR VIEW VISION. THE CENTER HEAD REST WAS ONLY TWO INCHES HIGH, RATHER THAN THE LATERAL HEAD REST BEING EIGHT INCHES HIGH. *JB

Lane Departure › Blind Spot Detection
Filed Oct 7, 2015NY

LETTER FROM CONGRESSWOMAN KATHLEEN M. RICE ON BEHALF OF CONSTITUENT RE RECALL ON EYESIGHT DRIVER ASSIST SYSTEM ON A 2014 SUBARU FORESTER. *SMD THE CONSUMER STATED WHEN THE SYSTEM DETECTED A CAR SLOWING DOWN IN FRONT OF HIM TO GET ONTO AN EXIT RAMP, IT SLOWS DOWN HIS VEHICLE TO A DANGEROUSLY SLOW SPEED. THE CONSUMER HAD TO SLAM ON THE ACCELERATOR PEDAL IN ORDER TO AVOID BEING REAR-ENDED. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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