2011 Sprinter 2500

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Seats11V324000
Filed Jun 13, 201147 vehiclesSprinter Engineering & Compliance Suppor

Defect. SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 2500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. CERTAIN SEAT BENCHES HAVE BEEN MOUNTED WITH A LATCH BRACKET FOR CHILD RESTRAINTS THAT WAS NOT WELDED PROPERLY.

Risk. IN THE EVENT OF A CRASH, THE SEAT BENCHES IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A CHILD RESTRAINT MAY NOT STAY PROPERLY SECURED, INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THE SEAT BENCH AND REPLACE THE BENCH AS NEEDED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
2011 — this page0100Routine
20080100Routine
20072200Routine
20064500Routine
20053500Routine
20041300Routine
20031300Routine
20020100Routine

Compare every 2500 year →

Other Sprinter models

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 13, 2011. Source: NHTSA Office of Defects Investigation.