2004 Sprinter 2500

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission1
000

3 safety recalls

Part 573 reports
Equipment Adaptive/Mobility08V387000
Filed Aug 6, 2008465 vehiclesDaimler Buses North Carolina

Defect. DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy. DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.

Equipment › Recreational Vehicle/Trailer08V173000
Filed Apr 15, 20086 vehiclesSportsmobile Texas, Inc

Defect. SPORTSMOBILE IS RECALLING 6 MY 2003-2006 2500 SPRINTER VAN CLASS B REGULAR BODY AND EXTENDED BODY RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. SPORTSMOBILE WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. THE RECALL BEGAN ON APRIL 10, 2008. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR SPORTSMOBILE AT 1-512-835-4409.

Tires › Valve04V600000
Filed Dec 23, 200423,000 vehiclesDaimlerchrysler Manufacturing Intl

Defect. ON CERTAIN TRUCKS DISTRIBUTED BY DODGE OR FREIGHTLINER AND EQUIPPED WITH A TIRE VALVE, TR600, ON 16" TIRES, THE VALVE CAN DEVELOP CRACKS WITHIN THE RUBBER PART OR BETWEEN THE METAL PART AND THE RUBBER PART OF THE VALVE STEM.

Risk. SUCH CRACKING MAY LEAD TO A LOSS OF AIR PRESSURE AT THE VALVE STEM, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE TIRE VALVES ON ALL SPRINTER VEHICLES. THE RECALL BEGAN ON APRIL 4, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

What owners reported

Newest filings
Power Train › Automatic Transmission
Filed Jul 8, 2005MA

DT: CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHEN ACCELERATING ONTO THE HIGHWAY IT WILL NOT SHIFT FROM 3RD GEAR TO 4TH GEAR. THE DEALER SAID IT COULD NOT BE FIXED UNTIL THE PROBLEM BECAME WORSE. THE CONSUMER COULD HEAR GRUMBLING AND GROWLING NOISES AND IT WAS GETTING WORSE. THE TRANSMISSION SOUNDED LIKE IT WAS NOT SURE OF WHAT GEAR IT WAS SUPPOSE TO BE IN.*AK

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20110100Routine
20080100Routine
20072200Routine
20064500Routine
20053500Routine
2004 — this page1300Routine
20031300Routine
20020100Routine

Compare every 2500 year →

Other Sprinter models

All Sprinter models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 6, 2008. Source: NHTSA Office of Defects Investigation.