2007 Sprinter 2500

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the air bags › frontal › driver side › inflator module. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Cooling System1
000
Air Bags › Frontal › Driver Side › Inflator Module1
000

2 safety recalls

Part 573 reports
Equipment Adaptive/Mobility09V325000
Filed Aug 3, 200914 vehiclesQuality Vans

Defect. QUALITY VANS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 VANS MANUFACTURED BETWEEN AUGUST 2005 AND NOVEMBER 2007, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy. QUALITY VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR QUALITY VANS AT 1-480-464-7007.

Equipment Adaptive/Mobility08V387000
Filed Aug 6, 2008465 vehiclesDaimler Buses North Carolina

Defect. DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy. DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.

What owners reported

Newest filings
Engine and Engine Cooling › Cooling System
Filed Jul 18, 20088,300 milesCA

ENGINE POWER GREATLY REDUCED, UNABLE TO ENTER ON-RAMP OF HIGHWAYS TO SAFELY MERGE. CAN NOT ACCELERATE. DERRICK DODGE IN EDMONTON, ALBERTA, CANADA TOLD ME THIS IS A COMMON ISSUE WITH THE SPRINTER 3500 MODEL 3 LITER ENGINE. IT IS TURBO AIR BOOSTER HOSE CLAMP DEFECTIVELY CUT INTO THE HOSE CAUSING IT TO SPLIT. PART NUMBER FP 68047331-AA, HOSE DESCRIPTION 07-014-005. *TR

Air Bags › Frontal › Driver Side › Inflator Module
Filed Oct 18, 2007600 milesWA

TL*THE CONTACT OWNS A 2007 SPRINTER 2500. BEFORE PURCHASING THE VEHICLE, THE CONTACT AND THE DEALER KNEW OF AN EXISTING SAFETY RECALL (MANUFACTURER NOTIFICATION CODE G20). THE DEALER LED HER TO BELIEVE THAT THE RECALL REPAIR WOULD BE PERFORMED BEFORE SHE RECEIVED THE KEYS TO THE VEHICLE. SHE HAS SINCE LEARNED THAT THE REPAIR WAS NEVER MADE. SHE HAS BEEN CALLING THE DEALER SINCE RECEIVING THE RECALL NOTICE AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO MAKE THE REPAIR. THE CONTACT STATED THAT SHE DRIVES CHILDREN AROUND AND DOES NOT KNOW IF IT IS SAFE TO CONTINUE. THE CURRENT MILEAGE WAS 2,700 AND FAILURE MILEAGE WAS 600.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20110100Routine
20080100Routine
2007 — this page2200Routine
20064500Routine
20053500Routine
20041300Routine
20031300Routine
20020100Routine

Compare every 2500 year →

Other Sprinter models

All Sprinter models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 3, 2009. Source: NHTSA Office of Defects Investigation.