2020 Shasta Phoenix

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Equipment › Recreational Vehicle/Trailer › Plumbing › Potable Water › Storage Tank22V813000

Filed Oct 31, 20222,018 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2020-2021 Shasta Phoenix, Coachmen Brookstone, and 2019-2022 Coachmen Chaparral, and Chaparral Lite fifth wheels. The floating cross-member may not be installed correctly and fail to retain the holding tanks, causing the holding tanks to become dislodged.

Risk. A tank that becomes dislodged during transit increases the risk of a crash.

Remedy. Dealers will inspect and relocate the cross-member as necessary, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Forest River customer service at 1-574-825-7101. Forest River's number for this recall is 110-1561.

Equipment19V476000

Filed Jun 21, 20192,114 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.

Risk. If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.

Remedy. Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.

Across model years

Worst on record: 2017

Year	Complaints	Recalls	Assessment
2026	0	1	Routine
2025	0	1	Routine
2024	0	1	Routine
2023	0	1	Routine
2022	0	1	Routine
2021	0	1	Routine
2020 — this page	0	2	Routine
2019	0	2	Routine
2018	0	1	Routine
2017	1	1	Routine
2014	0	1	Routine
2013	0	1	Routine
2002	0	1	Routine
2001	0	1	Routine
2000	1	1	Routine

Compare every Phoenix year →

Other Shasta models

All Shasta models →

Airflyte 34 Shasta 17 Class C 4 Cheyenne 4 Travelmaster 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 31, 2022. Source: NHTSA Office of Defects Investigation.