Car Problem DataNHTSA records

2019 Shasta Phoenix

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment19V476000
Filed Jun 21, 20192,114 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.

Risk. If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.

Remedy. Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.

Equipment › Recreational Vehicle/Trailer › Lpg Systems18V354000
Filed May 30, 2018237 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral, Chaparral Lite and Brookstone, and Shasta Phoenix recreational trailers. The liquid propane (LP) gas bottle ring on these trailers may not have a deep enough pierce punch to bind the metal strap, possibly resulting in the LP bottle detaching.

Risk. If the LP bottle detaches while moving, it can increase the risk of a crash.

Remedy. Forest River will notify owners, and dealers will install new LP bottle rings, free of charge. The recall began on June 28, 2018. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-0738.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20240100Routine
20230100Routine
20220100Routine
20210100Routine
20200200Routine
2019 — this page0200Routine
20180100Routine
20171100Routine
20140100Routine
20130100Routine
20020100Routine
20010100Routine
20001100Routine

Compare every Phoenix year →

Other Shasta models

All Shasta models →
Airflyte 34Shasta 17Class C 4Cheyenne 4Travelmaster 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 21, 2019. Source: NHTSA Office of Defects Investigation.