Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
CAR STARTS, HOWEVER CHECK ENGINE, BRAKE, SERVICE LIGHT ALL COME ON. POWER STEERING DOES NOT WORK, NOR DOES REAR WIPER. HAVE IN PAST BEEN ABLE TO RESET THE ISSUE BY PULLING AND REPLACING FUSES WHICH SOLVES ISSUE TEMPORARILY. HOWEVER THAT FIX NO LONGER WORKING. ALSO, NEED TO WRENCH HARD ON STEERING WHEEL TO BE ABLE TO START IGNITION. ONCE ON, ABLE TO REMOVE KEY WHILE VEHICLE IS STILL RUNNING. *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BEGAN TO SHAKE AND VIBRATE EXCESSIVELY. THE CONTACT MENTIONED THAT THERE WAS A LOUD ABNORMAL NOISE WHEN MAKING A TURN. THE FAILURE RECURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
MY 2003 SATURN VUE CONTINUES TO RUN WHEN THE KEY FALLS OUT OF THE IGNITION. IF INVOLVED IN A CRASH WILL AIR BAGS DEPLOY ? THIS MODEL IS NOT ON THE RECALL LIST FOR GM PRODUCTS WITH THIS PROBLEM. HELP!!!! *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION. THE REDUCE POWER WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE ALTERNATOR AND BATTERY WERE PREVIOUSLY REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WERE 117,547.
THE REDUCEDPOWER LIGHT, SERVICE ENGINE LIGHT, COMES ON A EVERYDAY TRAVEL WHETHER TRAVELING NEAR OR FAR WHEN THE LIGHTS COME ON THE VEHICLE POWER REDUCES AND YOU ARE FORCED TO PULL OFF ROAD, I KEEP TAKING IT BACK TO THE MECHANICS THEY CAN NOT DETECT PROBLEM, ALSO THE KEY CONSTANTLY GET STUCK I EMAIL SATURN ABOUT THE PROBLEM I WAS TOLD THAT OTHER CARS MADE BY SATURN WAS RECALLED ABOUT THE KEY IGNITION REPLACEMENT BUT NOT THE VUE. I HAVE SEARCH THE INTERNET FOR SOLUTION TO THE REDUCED POWER PROBLEM AN I FOUND A EXTREMELY LARGE AMOUNT OF FOLKS WITH THE SAME YEAR/MAKE MODEL WITH ISSUES AND NO SOLUTION TO THE PROBLEM. PLEASE HELP ME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE A 2003 SATURN VUE. I HAVE HAD IT FOR THREE YEARS BOUGHT IT USED. BEFORE THE RECALL MY CAR STARTED HAVING PROBLEMS WITH THE KEY COMING OUT OF THE IGNITION WHILE THE CAR IS ON. WHEN I HEARD ABOUT THE RECALLS ON THE CARS I REACHED OUT TO GM AND TOLD THEM THAT I KNOW MY CAR IS NOT IN THE RECALL BUT I THINK IT SHOULD BE BECAUSE IT IS HAVING THE SAME PROBLEM. THEY CONTACTED ME GAVE ME VIA EMAIL AND GAVE ME A SERVICE REQUEST NUMBER. I WENT TO A DEALER BY ME WHICH THEY CONTACTED. I HAD THE CAR INSPECTED AND THE DEALER DID IN FACT STATE THAT IT SHOULD BE REPLACED. I THEN RECONTACTED GM TOLD THEM WHAT THEY SAID AND TOLD ME THEY WOULD GET BACK TO ME IN A FEW DAYS. NEVER HAPPENED. AFTER THREE WEEKS OF WAITING AND NOT HEARING FROM THEM I CONTACTED THEM VIA EMAIL LAST FRIDAY. I FINALLY RECEIVED A VOICE MAIL THIS PAST MONDAY STATING THAT THEY COULD NOT HELP ME WHICH I KNOW I TOLD THEM I KNEW. THEY ALSO SAID DUE TO THE AGE OF MY VEHICLE AND THE WARRANTY WOULD HAVE BEEN UP YEARS AGO THEY COULD NOT DO ANYTHING FOR ME AT THIS TIME. I WAS FURIOUS AND CALLED BACK LEFT A MESSAGE STATING THAT THE AGE OF MY VEHICLE HAS NOTHING TO DO WITH THE PROBLEM AT HAND AND THAT WITH ALL THE ATTENTION THEY HAVE BEEN GETTING I THREATENED TO GO TO THE MEDIA. MY CAR HAS ONLY 50000 MILES ON IT, RUNS GREAT BUT HAS THIS PROBLEM AND I DO NOT FEEL SAFE DRIVING IT. THEY STILL TOLD ME SORRY CAN'T HELP. WHEN I BOUGHT THE CAR USED IT DID NOT DO THIS AT ALL. I HAVE NOTICED ON SAFERCAR.COM THERE ARE MANY COMPLAINTS ABO
I BOUGHT A 2003 SATURN VUE FROM AUTO DEALS LOCATED IN BALTIMORE, MARYLAND. APPROXIMATELY 3 WEEKS LATER THE CAR BEGIN JERKING AND PULLING. I HAD MY SIX YEAR OLD DAUGHTER IN THE VEHICLE. I NOTIFIED THE ESTABLISHMENT ON MAY 7-9 WITHOUT A RETURN CALL. I BROUGHT MY CAR IN ON 5/12/2014 AND HAD THE OWNER TEST DRIVE IT. HE FELT THE JERKING AND PULLING. I STATED I FELT UNSAFE TO DRIVE IT. THE DEALERSHIP TOOK MY VEHICLE AND I HAVE NOT SEEN IT SINCE 5/12/2014. I HAD TO FIND MY VEHICLE AT JERRY'S CHEVROLET WHO GAVE ME AN INVOICE FOR ALMOST $7000 FOR THE TRANSMISSION HAVING TO BE REPLACED. I HAD THE CAR LESS THAN A MONTH. I CAN'T AFFORD TO REPLACE THIS. I WOULD LIKE SOME HELP! I AM OUT OF MY MONEY AND A VEHICLE. NOONE IS WILLING TO SPEAK WITH ME. IT HAS BEEN A NIGHTMARE! *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE KEY SLIPPED OUT OF THE IGNITION AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE KEY SLIPPED OUT OF THE IGNITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE 125,000.
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT SHE WAS UNABLE TO TURN THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 125,000. UPDATED 06/17/14 MA UDATED 8/23/2017*CN
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM BECAUSE THE WARNING INDICATOR WAS NOT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 32,600.
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
TO WHOM IT MAY CONCERN: MY NAME IS [XXX], OWNER OF SATURN VUE 2003. MY CHECK ENGINE LIGHTS STAYS ON, HAD IT DIAGNOSED COST ME $60.00 TO HAVE IT REMOVED. IN ORDER FOR ME TO PASS THE SMOG TEST NEED TO DRIVE IT FOR 50 MILES THEN CHECK ENGINE LIGHTS STAYS OFF. BUT, AFTER A DAY CHECK ENGINE LIGHTS GOES BACK ON AGAIN. MY IGNITION KEY CAN BE REMOVED WHILE THE ENGINE IS RUNNING. I HAVE CONTACTED GMC ALREADY AND THEY'RE NOT WILLING TO FIX THE CAR, BECAUSE IT'S NOT PART OF THE RECALLS. SOMETHING HAS TO BE DONE HERE OR ARE WE WAITING FOR AN ACCIDENT TO HAPPEN? HOPE YOU RECONCIDER MY VEHICLE AS PART OF THE RECALL BEFORE IT'S ALL TOO LATE. MY 16 YEAR OLD DAUGHTER DRIVES THIS CAR TO GET TO SCHOOL ON A DAILY BASIS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE LOW POWER LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) THAT THE VEHICLE WAS NOT INCLUDED IN. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 6/10/14*CN UPDATED 8/17/17*CN
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. ADDITIONALLY, SMOKE EMITTED FROM THE CENTER OF THE STEERING WHEEL WHERE THE HORN WAS POSITIONED. THE CONTACT ALSO MENTIONED THAT THE KEY RELEASED FROM THE IGNITION WHILE THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,343. UPDATED 06/10/14*LJ UPDATED 8/21/2017*CN
WHEN TRYING TO START THE VUE, WE HAVE ONE PERSON PULL ON THE WHEEL WHILE THE OTHER PERSON TRIES TO START THE CAR. SOMETIMES IT GOES RIGHT AWAY, OTHER TIMES WE HAVE TO KEEP TUGGING ON THE STEERING WHEEL TO GET IT TO START. ALSO THE KEY CAN COME OUT WHILE DRIVING AND THE CAR STILL STAYS RUNNING. I AM MOST CONCERNED ABOUT THE LOCKING STEERING WHEEL, WHAT HAPPENS WHEN IT LOCKS WHEN DRIVING. *TR
STEERING WHEEL NEEDS TO BE MUSCLED TO ALLOW KEY TO BE INSERTED AND TURNED FOR IGNITION WHEN STARTING. HOWEVER, KEY EASILY FALLS OUT WHILE ENGINE IS RUNNING AND CAR IS BEING OPERATED. *TR
VEHICLE CONTINUALLY DIES AS DRIVING DOWN THE ROAD AT ANY RATE OF SPEED. THE IGNITION SWITCH AND CYLINDER HAVE BOTH BEEN REPLACED WITH NO SUCCESS. ALSO, NEW BATTERY INSTALLED. VEHICLE STILL CONTINUES TO STALL AT ANY RATE OF SPEED. *TR
THE VUE HAS LOST POWER MULTIPLE TIMES WITH NO WARNING! 3 TIMES WHILE DRIVING IN THE FREEWAY WITH MY 3 CHILDREN!!! I HAVE TAKEN THE CAR WITH MULTIPLE MECHANICS, INVESTED ABOUT 2,700 TRYING TO FIX THE PROBLEM WITH NO LUCK. I'M OUT CAR,MY JOB HAS BEEN AFFECTED BECAUSE OF MY CONTINUES TADIES THANKS TO THE CAR STOPPING AT RANDOM TIMES. IT'S VERY DANGEROUS IT RANDOMLY STOPS ANYTIME ANYWHERE, IT'S A ACCIDENT WAITING TO HAPPEN. I'M LOW INCOME HARD WORKING AMERICAN WHO HAD SPENT A LOT OF MONEY ON THIS CAR. AFTER GOOGLING THIS PROBLEM I HAVE COME ACROSS VARIOUS PEOPLE WITH THE SAME PROBLEM, THIS NEEDS TO BE INVESTIGATED ASAP AND GM NEEDS TO TAKE RESPONSIBILITY THIS PROBLEM CAN TAKE A LIFE AND THAT IS PRICELESS! *TR
MY KEY SOMETIMES WON'T GO INTO IGNITON AND ONCE IT DOES, IT SOMETIMES FALLS OUT WHILE I AM DRIVING OR THE CAR LOSES POWER WHILE I'M DRIVING. IS THIS PROBLEM A PART OF THE GM RECALLS FOR 2003 SATURNS ?? *TR
WHILE TRAVELING AT ABOUT 45 MILES PER HOUR, THE ENGINE STOPPED AND THERE WERE NO INDICATORS. AFTER SAFELY PULLING THE COASTING VEHICLE TO THE SIDE OF THE ROAD, I NOTICED THAT THE IGNITION SWITCH WITH KEY IN IT, HAD MOVED TO THE OFF POSITION. THIS SEEMS TO BE THE SAME ISSUE CURRENTLY BEING ADDRESSED BY GM BUT THE 2003 VUE IS NOT PART OF THE RECALL. *TR
VEHICLE WOULD INEXPLICABLY AND WITHOUT WARNING COMPLETELY SHUT DOWN ,KILLING POWER TO ALL COMPONENTS. SOMETIMES IF YOU STOPPED AND PUT IT INTO PARK IT WOULD RESTART. OTHER TIMES IT WOULD TAKE A WHILE. MY MECHANIC WAS UNABLE TO REPLICATE THE PROBLEM. IT WAS QUITE ALARMING AND CAUSED ME TO GET RID OF THE VEHICLE A COUPLE MONTHS AFTER BUYING IT AND ABSORBING A SUBSTANTIAL LOSS. *TR
THE SATURN VUE HAS A LOW MILEAGE AND THE CAR HAS TRANSMISSION PROBLEMS AND THIS IS VERY ALARMING, THE CAR WILL OVERHEAT AND DOES NOT WANT TO DRIVE AT ALL. *TR
THIS VEHICLE HAS STOPPED A FEW TIMES AT A STOP LIGHT, ALSO WHEN SITTING IDLE IT WONT START SOMETIMES. *TR
IGNITION LOCKS UP AND CANNOT TURN TO START CAR. CAN LOOSEN UP BY WIGGLING STEERING WHEEL ,GEAR SHIFT OR KEY. HAS BEEN HAPPENING FOR YEARS BUT COMPLAINTS WERE IGNORED. NOW HEARING ABOUT GM'S IGNITION RECALL . I'M VERY CONCERNED. *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST COMPLETE ELECTRICAL POWER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 93,000.
WE HAVE HAD THE CAR NOT START A COUPLE OF TIMES. WHEN THE KEY IS PUT INTO THE IGNITION ON OUR VUE THE CAR DOESN'T WANT TO TURN OVER. AFTER TAKING IT TO A DEALER THE CAR WAS FOUND TO BE SENDING IMPROPER SIGNALS TO THE ENGINE THAT SHUT OFF THE FUEL PUMP AND WOULDN'T ALLOW THE CAR TO START. IT SEEMED THAT SWITCHING THE KEY OUT TO THE SECOND KEY THAT CAME WITH THE CAR IT WAS FIXED BUT ON 02/25 THE SAME ISSUES STARTED AGAIN AND THE CAR WILL START AND RUN FINE ONCE IT DECIDES TO TURN ON. AFTER SEEING THE RECALL INFORMATION FROM GM I BELIEVE THE ISSUE WE HAVE IS THE PRECURSOR TO THEY IGNITION ISSUE WITH THE OTHER 2003-2007 MODELS OF SATURNS. *TR
MY 2003 SATURN VUE STALLS AND DIES EVERYDAY THAT I DRIVE IT. HAS ALMOST CAUSED MYSELF AND YOUNG CHILDREN TO GET INTO MANY WRECKS FROM THIS PROBLEM OCCURRING OFTEN AT STOP LIGHTS AND MIDDLE OF INTERSECTIONS AND HILLS. I HAVE RESEARCHED THIS MANY TIMES HAS FAIRLY NEW TRANS. AND NEW TIMING BELT ALSO PUT ON BEFORE I PURCHASED THE SATURN. TO ME THIS CAR IS DANGEROUS AND HAS FEW OTHER PROBLEMS ALSO, LIKE IDLING HIGH WHEN IN PARK. WHEN THE STALLING OCCURS IT STALLS AN THE SECURITY LIGHT COMES ON AND FLASHES 3 TIMES BEFORE IT EITHER DIES OR CONTINUES BACK TO NORMAL BEFORE IT STALLS AGAIN. I CANNOT DRIVE IT TO MY NEXT TOWN OVER WITHOUT IT DOING THIS NUMEROUS TIMES. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE AND THAT'S ONE REASON WHY IM AFRAID TO SELL IT BECAUSE I WOULD HATE TO PUT SOMEONE ELSE IN THIS DANGEROUS CAR AND THEM NOT KNOW HOW TO CONTROL IT IF THIS HAPPENS. *TR
WHILE DRIVING THE CAR WILL RANDOMLY LOSE POWER, THE SECURITY LIGHT BLINKS 3 TIMES THEN THE CAR WILL EITHER REGAIN POWER OR SHUT OFF. *TR
LOS ANGELES CA. HEADING NORTH BOUND ON 5 FRWY DOING ABOUT SIXTY AND CAR SOUNDED LIKE THE TRANSMISSION SLIPPED INTO NEUTRAL, ENGINE WINDED UP IN RPMS, THE GEAR WAS IN DRIVE POSITION, WITH NO ACCELERATION I COASTED TO A STOP AT BOTTOM OF NEXT EXIT. I WAS TOWED TO MY MECHANIC AND WAS TOLD THE TRANSMISSION HAD TO BE REPLACED AT A COST OF OVER 5500. DOLLARS. I'M EXTREMELY UPSET AND WONDERED IS THERE ANYTHING I CAN DO TO RECIEVE ANY COMPERNSATION OR ASSISTANCE TO GET THIS REPAIRED? I LOOKED AT INTERNET AND FOUND THERE ARE MANY UNSATIFIED CUSTOMES WITH THE SAME EXPERIENCE. PLEASE LET ME KNOW IF THERE'S ANY WAY YOU CAN HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I PURCHASED THIS CAR IN 12/2009 AND ONE DAY IN APRIL 2010,I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN, MY CAR DIDN'T WANT TO GO ANYWHERE. I HAVE TO GET A NEW TRANSMISSION THAT COST ME $4200 AND I EVEN WORKED FOR THE COMPANY WHERE I HAD BOUGHT THE CAR AND WHERE I HAD TO HAVE IT REPAIRED AT. THEN IN 11/2012, GOOD THING THE TRANSMISSION WAS STILL UNDER WARRANTY BECAUSE I HAD TO HAVE IT REPLACED AGAIN. WELL I WAS ONCE AGAIN DRIVING DOWN THE STREET AND MY CAR DID THE EXACT SAME THING AS IT DID THE LAST 2 TIMES. I HAD TO HAVE IT TOWED TO A GARAGE AND FOUND OUT THAT THERE'S METAL CHIPS IN MY TRANSMISSION. I CONTACTED THE DEALERSHIP WHERE THE FIRST TRANSMISSION WAS PUT IN AND MY WARRANTY EXPIRED 4/2013. I CONTACTED GM AND EVERYONE I COULD WITH NO HELP. I'VE READ SEVERAL PEOPLE ARE HAVING THE SAME EXACT THING GOING ON WITH THEIR VUES AND HEARD THAT GM SETTLE A RECALL ON VUES TRANSMISSIONS. WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS PROBLEM AND WHEN ARE WE GETTING REIMBURSED FOR OUR TROUBLES. *TR
ON 11/13/2013, I STARTED MY CAR AND THERE WAS A HORRIBLE SOUND AND IT STALLED. I HAD TO HAVE THE VEHICLE TOWED TO THE PEOPLE WHO USUALLY WORKED ON MY VEHICLE. I DID NOT TAKE IT TO A DEALER, AS I COULD NOT AFFORD A DEALER. I WAS TOLD IT WAS THE TIMING CHAIN AS THEY COULD HEAR IT WHIPPING AROUND WHEN THEY TRIED TO START THE VEHICLE. THEY ADVISED ME THAT WHEN THIS HAPPENS IT DAMAGES THE ENGINE. I CALLED A HYUNDAI DEALER AS HYUNDAI IS THE DEALERSHIP I BOUGHT THE VEHICLE FROM. I WAS TOLD THAT WHEN THIS HAPPENS WITH THE TIMING CHAIN IT DOES DAMAGE THE ENGINE AND THAT IT WOULD COST $4000-$7000 TO HAVE THE ENGINE REPLACED. AT NO TIME WAS I TOLD I COULD BRING IT IN AND HAVE IT EVALUATED. I ONLY KNOW THAT I SPOKE WITH SOMEONE THERE AND HE FELT THAT THIS WOULD NOT HAVE HAPPENED IF I HAD USED THE DEALERSHIP ALL ALONG. I AM ON LIMITED INCOME AND CAN'T AFFORD A LOT SO AFTER CHECKING PLACES WHO COULD BUY THE CAR FROM ME I FOUND SOMEONE WHO WOULD GIVE ME $400 FOR THE VEHICLE. AT NO TIME WHEN I PURCHASED THIS VEHICLE IN 8/2007 WAS I TOLD THAT THERE WAS A TIMING CHAIN ISSUE. THEY WOULD NOT TELL ME BECAUSE THEY KNEW I WOULD NOT BUY THE VEHICLE IF THEY DID. ALL GM SAYS IS THAT THERE WAS NO RECALL. THERE WAS NO RECALL BUT BECAUSE THE DEALERSHIP SHOULD HAVE BEEN AWARE THAT THERE WAS A TIMING CHAIN ISSUE WITH THIS VEHICLE I SHOULD HAVE BEEN ADVISED THAT THERE WAS A PROBLEM INVOLVED WITH THE VEHICLE I WAS PURCHASING. THIS DEFINES NEGLECT: HAVING KNOWLEDGE OR SHOULD HAVE HAD KNOWLEDGE OF A PROBLEM AN
WAS DRIVING ONE DAY, AND I NOTICED THAT IT WAS RUNNING DIFFERENT. WHEN I WOULD COME TO A STOP, THEN PRESS THE GAS PEDAL TO ACCELERATE. IT WOULD TAKE A WHILE TO SHIFT INTO GEAR. IT RAN LIKE THAT THE FIRST DAY. THE NEXT DAY WHEN LEAVING MY HOME, IT WOULDN'T SHIFT INTO GEAR. IT FINALLY MOVED AFTER TRYING A FEW TIMES, THEN STOPPED AGAIN. I TOOK IT TO A SHOP TO FIND OUT THE PROBLEM. TURNS OUT THAT IT WAS THE TRANSMISSION. *TR
ON 4 OCCASIONS,...I WENT TO OPEN MY DRIVERS' SIDE DOOR.IT WOULD NOT OPEN. I HAD TO ROLL MY WINDOW DOWN (POWER WINDOWS) TO OPEN THE DOOR FROM THE OUTSIDE.I TOOK MY VEHICLE BACK EACH TIME,...IT WORKS FOR A FEW DAYS,...THEN I CANNOT OPEN THE DOOR FROM THE INSIDE.AT ONE POINT THIS WEEK,..MY WINDOW GOT STUCK,..AND I COULD NOT GET MY ARM THRU IT TO REACH THE OUTSIDE DOOR HANDLE TO GET OUT OF MY VEHICLE.THIS IS A DEATH TRAP !!!!! NORTHEAST AUTO/CREDIT (BHPH) REFUSES TO TRADE ME OUT OF THIS. *TR
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE FRONT ENGINE MOUNT WAS COMPLETELY RUSTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS AN EIGHT INCH RUST HOLE OF THE RIGHT SIDE OF THE ENGINE CRADLE AND MULTIPLE SMALL RUST AREAS THROUGHOUT THE ENGINE CRADLE. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 132,404.
2003 SATURN VUE. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE AND CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE REPAIR SHOP STATED THE TRANSMISSION HAD DISINTEGRATED AND IT COULD NOT BE RE-BUILT. TEN DAYS AFTER THE TRANSMISSION WAS REPLACED, THE CHECK ENGINE LIGHT ILLUMINATED FOLLOWED BY THE LOSS OF POWER LIGHT, AT WHICH TIME THE VEHICLE DANGEROUSLY SLOWED DOWN TO 10 MPH. THE VEHICLE WAS TOWED BACK TO THE REPAIR SHOP, WHERE THEY REPLACED THE ELECTRONIC ACCELERATOR PEDAL UNIT AT THEIR EXPENSE, WHICH WAS A KNOWN SATURN FACTORY SERVICE BULLETIN ISSUE. THE VEHICLE WAS FINE FOR A COUPLE OF DAYS, THEN THE PROBLEM RETURNED. IT WAS TOWED BACK TO THE REPAIR SHOP AGAIN. THE REPAIR SHOP PERFORMED AN EXTENSIVE DIAGNOSTICS, BUT THEY COULD NOT FIND A DEFINITIVE SOURCE. THE PROBLEM HAPPENED AGAIN, AFTER RETRIEVING THE VEHICLE. THE REPAIR SHOP HAD THE VEHICLE TOWED TO ANOTHER FACILITY. HOWEVER, THEY WERE UNABLE TO RESOLVE THE ISSUE.
WHILE I WAS OUT RUNNING ERRANDS I WAS COMING UP TO MAIN INTERSECTION ON THE HIGHWAY & LOST ALL POWER. ENGINE WAS STILL RUNNING BUT I HAD NO POWER AT ALL. IT STOPPED SHIFTING. I WAS FORTUNATE TO BE ABLE TO PULL OFF THE SIDE OF ROAD BEFORE IT CAME TO A COMPLETE STOP. I WAS STRANDED THERE FOR AN HOUR BEFORE ANYONE COULD COME GET ME. I ENDED UP HAVING TO HAVE IT TOWED. THIS IS MY ONLY MEANS OF TRANSPORTATION. I AM A SINGLE WOMAN IN THE SOUTH WITH NO IMMEDIATE FAMILY IN THIS STATE. I HAD NO WAY TO GET TO WORK FOR 2 WEEKS AND NO INCOME TO RENT A CAR. EVERYTHING THAT I HAVE READ ONLINE, IN CAR FORUMS AND ON COMPLAINT BOARDS SAY THIS IS A COMMON PROBLEM WITH THIS VEHICLE. IF SO, WHY HASN'T GM HAD A RECALL ON THESE TRANSMISSIONS? I HAD TO HAVE A REMANUFACTURED TRANSMISSION INSTALLED AT A GM DEALERSHIP THAT COST ME $4200.00 THAT I DID NOT HAVE. THE VEHICLE IS ONLY WORTH $3100, AT BEST, AT KELLY BLUE BOOK. IS THERE ANYTHING THAT CAN BE DONE? *TR
I LOST THE ABILITY TO GO FORWARD. THE VEHICLE WILL ONLY GO IN REVERSE. I WAS IN A PARKING LOT WITH MY MOTHER AND WENT INTO REVERSE AND WHEN I TRIED TO GO FORWARD THE ENGINE WOULD ONLY REV. AFTER MANY TRIES TO GET IT TO WORK I WAS ABLE TO GET IT TO THE DEALERSHIP AND I WAS TOLD THAT THE TRANSMISSION I HAD REPLACED JUST 32000 MILES EARLIER HAD FAILED. THIS IS THE SECOND TRANSMISSION. THE CAR HAS APPROXIMATELY 130000 MILES. NOT REALLY SURE SINCE IT HAS BEEN SETTING IN MY DRIVEWAY SINCE THIS HAPPENED AND I CAN'T GET IT TO TURN OVER TO BE ABLE TO SEE THE MILEAGE. WHILE AT THE DEALERSHIP IT DID IT AGAIN. THEY WERE ABLE TO GET IT IN GEAR SO I COULD GET IT HOME. THERE ARE MANY CONSUMERS HAVING WORSE SAFETY ISSUES. TAKE A LOOK AT EDMUNDS.COM AND LOOK AT THE SATURN BLOG. SOME HAVE HAD THEIRS GO OUT WHILE IN TRAFFIC, WHILE AWAY ON TRIPS, ON HIGHWAYS. ETC..... *TR
2003 SATURN VUE TRANSMISSION PROBLEMS AND MORE THE DATE OF SALE: 12/05/2008. THE LOAN OFFICER CLAIMS STATES EVERYTHING WAS OK WITH THE VUE BEFORE PURCHASE PER HER REVIEW. HOWEVER THE TRANSMISSION IS SLIPPING, REAR HUB BEARING, NOISE COMING FROM LEFT SIDE BEGINNING JAN 14, 2009- TO CURRENT. WE REPORTED TO THE DEALERSHIP AND RETURN TO SERVICE DEPARTMENT WITH THE FOLLOWING REPORT: BRAKES MAKING NOISE ALL THE TIME AND BURNING SMELL FROM VENTS. SATURN DEALERSHIP IN CONCORD REPAIR: FRONT BRAKE ROTOR REFINISHING AND THE TEACH COMMENTS: UNABLE TO VERIFY ANY SMELLS THIS VISIT. A/C DRAIN NOT RESTRICTED. CALLED GM IN DETROIT, MI (NO HELP) AND THEY ARE AWARE THAT THE VUE WAS RETURN BECAUSE OF THE SAME COMPLAINTS; MY DAUGHTER MET THE LADY WHO PURCHASES THE VUE 2003 AT A FOSTER CARE MEETING IN CONCORD IN 2009, SHE ASK ABOUT THE RACK THAT WAS ON TOP OF VUE 3/24/2009: FILED A CLAIM WITH BBB AUTO LINE PROGRAM: CLAIM THE WARRANTY EXPIRED ON 7/31/06. I PURCHASE THE VUE IN 2008. --WHAT DOES THAT MEAN. ON MARCH 21, 2012 CHECKED THE TRANSMISSION WITH TRANSMISSION CENTER IN OUR AREA: ADVICE COULD NOT CONFIRM TRANS SLIPPAGE, IT NEEDS REAR HUB BEARING. WE REPLACE THE HUB BEARING, BUT THE NOISE AND SLIPPAGE CONTINUED. THAT SUMMER (JUNE 2012) I TRAVELED TO OAKLAND WITH THE DEBUTANTES (5 YOUNG LADIES INCLUDING MY GRANDDAUGHTER TO EAT) IN ROUTE IN TRAFFIC THE VUE BEGIN TO LOSE ITS POWER AND CAME TO A COMPLETE STOP. CAR'S GOING AROUND US-IT WAS CRAZY AND NICE MEN CAN AND PUSH THE VUE TO THE SIDE OF THE RO
MOTOR TRANSMISSION FAILS TO MOVE FORWARD OR BACKWARDS EVEN THOUGH ENGINE STARTS FINE. *TR
I HAVE A SATURN VUE 2003 SOMEONE WAS SITTING IN PASSENGER THEY THOUGHT I HAD MY CAR IN PARK AND THEY TRIED TO OPEN THE DOOR AND WHEN I PUT MY CAR IN PARK THE PASSENGER DOOR WONT OPEN FROM INSIDE SO I WENT OUT AND TRIED TO OPEN THE PASSENGER FROM THE OUTSIDE. I WAS ABLE TO OPEN WITH THE REMOTE NOW I CAN'T GET IT TO OPEN WITH THE REMOTE IT HAS TO DO WITH SECURITY SYSTEM. *TR
CAR PARKED AT WORK - INFORMED HORN WAS BLOWING ON CAR. TURNED OFF ALARM - STILL BLOWING. THUMPED CENTER OF STEERING WHEEL - BLOWING STOPPED. HAPPENED ONE WEEK LATER - SAME SCENARIO. TWO DAYS LATER - BLEW HORN AT DOG WHILE DRIVING - HAD TO THUMP CENTER OF STEERING WHEEL TO MAKE BLOWING STOP. HAVE HAD SIX (6) MORE INCIDENTS SINCE APRIL '13 = SEEMS TO HAPPEN WHEN HEAT BUILDS UP IN CAR. THUMPING CENTER OF STEERING WHEEL STOPS BLOWING. AFRAID TO DISCONNECT HORN DUE TO SAFETY OF HAVING A HORN. HAVE READ MULTIPLE, SIMILAR COMPLAINTS ON INTERNET - FOCUSES MAINLY ON '02 AND '03 SATURN VUE. WONDERING IF THERE IS A RECALL? HAVE SEEN ESTIMATES FOR REPAIR OF HORN SWITCHES AND AIRBAGS ABOVE $700.00. SEEMS TO BE CHRONIC PROBLEM - COULD LEAD TO FIRE IN AIRBAG DUE TO FAULTY SWITCH???? VERY CONCERNED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MUCH REGRET I EVER PURCHASED THIS SATURN VUE 2003, I LEFT MY HOME YESTERDAY WAS LEFT STRANDED IN THE ROAD AS THE TRANSMISSION STARTED FELT LIKE SKIPPING AND WHEN I HAD TO STOP FOR A VEHICLE COMING IN THE ROAD IT WOULDN'T DRIVE AT ALL! WOULDN'T GO IN GEAR FOR THE DRIVE OR REVERSE!! SO SOMEONE CALLED A SHERIFF. I THEN CALLED A FRIEND WHO HAD TO COME AND PUSH VEHICLE OUT OF ROAD TRAFFIC. THIS TRANSMISSION WAS REPLACED IN 2010 IT'S AS IF IT WAS NEVER DONE! THIS IS MY ONLY MEANS OF TRANSPORTATION FOR WORK SO NEEDLESS TO SAY I AM OUT OF WORK YESTERDAY, AND TODAY!!! CALLING SATURN SERVICE AT 7:30 AM SURE THEY ARE GOING TO JUMP RIGHT ON IT (SARCASM). THE PAST MONTH THE ELECTRICAL WILL BLINK ON AND OFF. THEN AFTER A WHILE OF DRIVING IT GOES COMPLETELY OUT. UNTIL THE NEXT DRIVE THEN THE BLINKING STARTS. I HOPE NO ONE HAS A YOUNG NEW DRIVER ATTEMPTING TO DRIVE THESE VEHICLES. THEY ARE BY NO MEANS SAFE!!! MY 16 YEAR OLD DAUGHTER WOULDN'T HAVE BEEN ABLE TO HANDLE WHAT I WENT THROUGH WITH THIS VEHICLE YESTERDAY. IT WOULD HAVE PUT A YOUNG FEMALE AT RISK!!! I DO NOT HAVE THOUSANDS OF DOLLARS TO SINK INTO THIS VEHICLE I STILL OWE $7,000 ON AN UNDRIVEABLE VEHICLE. I AM A HOMEOWNER WITH A MORTGAGE AND A SINGLE PARENT THAT WORK HOURS HAVE BEEN CUT BACK DRASTICALLY AT WORK. I DIDN'T KNOW ABOUT THE LAWSUIT UNTIL NOW I NOW UNDERSTAND WHY WHEN I WENT TO TRY AND TRADE THIS VEHICLE A FEW MONTHS BACK TO NO AVAIL MAKES SENSE NOW WHY NO CAR DEALER WANTED THIS VEHICLE!!! EVERYTHING MAKES SENSE WHY NO ONE
THE TRANSMISSION OF THIS VEHICLE HAS CAUSED A CLASS ACTION LAWSUIT ALREADY, BUT THEY ARE STILL BEING SOLD WITH THESE HORRIBLE TRANSMISSIONS. I BOUGHT MY 2003 VUE LESS THAN TWO WEEKS AGO AND WHILE I WAS DRIVING AROUND TO RUN ERRANDS MY TRANSMISSION WOULD NOT GO IN GEAR IN ORDER TO DRIVE. IT WOULD GO IN REVERSE, BUT NOT FORWARD. *TR
SATURN NOTIFIED ME THAT MY SATURN VUE VTI TRANSMISSION HAD A PROBLEM AND OFFERED TO REPAIR IT FOR 1/2 PRICE OR GIVE ME A CREDIT TOWARDS A NEW CAR. I DECIDED TO HAVE IT REPAIRED ON 8/17/2011 AT A GM DEALER. AFTER 20 MONTHS AND 27,000 MILES, THE TRANSMISSION BROKE AGAIN. I SPOKE WITH GM, THEY SAID THAT THE PROBLEM WITH THE VTI TRANSMISSION WAS NEVER FIXED SO THAT MEANS THE NEW ONE INSTALLED WAS DEFECTIVE. I ASKED THE GM REP TO SEE WHAT THEY CAN DO AND THEY WILL NOT DO ANYTHING. WHY WOULD THEY REPLACE A DEFECTIVE PRODUCT WITH ANOTHER DEFECTIVE PRODUCT AND THEN WASH THEIR HAND OF THE MATTER? GM SHOULD BE HELD ACCOUNTABLE FOR THIS FRAUD. THIS PROBLEM SHOULD HAVE BEEN LISTED AS A RECALL AND MORE INFORMATION SHOULD HAVE BEEN GIVEN TO THE CONSUMER. ESPECIALLY AFTER "WE THE PEOPLE" BAILED OUT GM FROM BANKRUPTCY. THERE ARE 100'S OF ACCOUNTS ON THE INTERNET FROM SATURN VUE OWNERS WHO HAVE HAD THE SAME EXPERIENCE. I WOULD EXPECT THE GOVERNMENT TO LOOK INTO THIS AND DO WHAT'S RIGHT. *TR
TRANSMISSION DONT WORK. *TR
IT DOSENT MATTER WHAT TIME OF DAY IT IS BUT WHEN I TURN ON CAR THERE IS A WHINDING NOISE THAT IS VERY DISTINCTIVE SOUND AND SEEMS TO BE GETTING LOUDER IN PARK AND NEUTRAL. WHEN I PUT CAR IN DRIVE IT GOES AWAY PUT IN PARK COMES BACK. I ALSO HAVE RATTLING IN LEFT FRONT DRIVER SIDE AROUND TIE ROAD END AREA. WHEN I TURN TO THE RIGHT BUT NOT TURNING LEFT AT THIS TIME. I WAS TOLD BY SOME ONE THE SATURN VUE 4CYLINDER HAVE SOME REAL PROBLEMS WITH TRANSMISSION AND THAT THEY ARE GOING OUT. *TR ## VIN PASSED ##
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Saturn Vue → · Every Vue year → · How the figures are calculated →