Page 2 of 13 · complaints 51–100 of 622

2003 Saturn Vue complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Power Train
Filed Aug 13, 2015126,000 milesCA

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING AT NUMEROUS SPEEDS, THERE WAS A LOUD NOISE AS THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER ON FOUR SEPARATE OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON ALL FOUR OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Electrical System
Filed Jul 24, 2015177,000 milesMD

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING ON THE HIGHWAY AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE ELECTRICAL POWER FAILED. THE VEHICLE WAS ABLE TO RESTART AFTER BEING PARKED FOR A LONG TIME. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.

Electrical System
Filed Jul 11, 2015FL

MY SATURN JUST STOPPED CRANKING BATTERY IN KEY CHAIN WENT DEAD AND HAD TO CHANGE IT. NOW I NEED THE PROGRAMMING CODES SO I CAN SYNCHRONIZE THE TRANSMITTER W/RECEIVER PLEASE HELP ME I'VE HAD NOTHING BUT PROBLEMS WITH IT SHUTTING DOWN ALL ELECTRICAL POWER SYSTEM.

Seat Belts › Rear/Other
Filed Jun 29, 201560,000 milesCO

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE PARKED, THE MIDDLE SEAT BELT IN THE REAR SEAT WAS LOCKED AND BECAME INOPERABLE. THE SEAT BELT FRAME BECAME DETACHED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Engine
Filed Jun 25, 2015131,000 milesOH

TL* THE CONTACT OWNS A 2003 SATURN VUE. AFTER THE VEHICLE WAS INSPECTED, THE TECHNICIAN STATED THAT THE ENGINE CRADLE WAS RUSTED AND NEEDED TO BE REPLACED. THE TRANSMISSION AND ENGINE COULD DISENGAGE FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

Latches/Locks/Linkages
Filed May 11, 2015MD

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AND THE REAR PASSENGER SIDE DOOR ELECTRONIC LOCK AND UNLOCK FUNCTIONS FAILED. THE CONTACT WAS NOT ABLE TO OPEN THE DOORS FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO USE THE KEY TO ENTER THE VEHICLE DUE TO THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED AND THE FAILURE PROGRESSED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) AND WAS TO CONTACT AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed May 5, 2015156,000 milesSC

I WAS GOING DOWN THE ROAD STOP AT LIGHT IT WOULDNT MOVE FORWARD OR REVERSE. *TR

Air Bags
Filed Apr 27, 2015160,000 milesIL

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 6/18/15*CN

Power Train
Filed Apr 14, 2015108,000 milesMA

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE EXITING A PARKING LOT, THE TRANSMISSION MADE A BUMPING NOISE AND FAILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Steering
Filed Apr 8, 2015OH

HAD THE IGNITION COLUMN REPLACED DUE TO GM RECALL AND TODAY THE STEERING COLUMN STARTED SMOKING!!!! *TR

Electrical System
Filed Apr 2, 2015190,000 milesKY

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED AND JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT UNINTENTIONALLY STRUCK THE KEY WITH HER HAND AND EJECTED IT OUT OF THE IGNITION WHILE THE SHIFT LEVER WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

Engine
Filed Mar 27, 201584,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Power Train
Filed Mar 17, 2015150,000 milesPA

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Steering
Filed Feb 24, 2015165,000 milesAZ

MY VEHICLE IS UNDER SAFETY RECALL FOR IGNITION AND REAR LATERAL LINKS. I ORDERED PARTS AT CROPPER'S CHEVROLET IN NOGALES, AZ ON 12/29/2014. THE PARTS ARE STILL NOT IN DESPITE MY FOLLOW UP CALLS. I AM HAVING TROUBLE WITH THE IGNITION AND THE KEY GETS STUCK. THEY SAID GM IS NOT SENDING THEM THE PARTS IN A TIMELY MANNER. WHILE I WAS TYPING THIS, THE PARTS DEPARTMENT OF CROPPER'S CALLED BACK AND SAID THEY DO HAVE THE PARTS AND MY APPOINTMENT IS SCHEDULED FOR 8 AM ON 2/26/2015. AMAZING WHAT CAN HAPPEN WHEN YOU FINALLY START TO COMPLAIN. *JS

Electrical System › Ignition
Filed Feb 19, 2015108,000 milesOH

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DIAGNOSED THAT THE IGNITION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jan 16, 201580,000 milesOH

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED AND THEN ACCELERATED TO 70 MPH INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Jan 14, 2015120,000 milesTN

I RECEIVED A LETTER FROM GENERAL MOTORS REGARDING MY VEHICLES RECALL 14506 BACK IN SEPTEMBER 2004. I HAVE TRIED NUMEROUS TIMES TO SCHEDULE A FIX FOR THIS RECALL. RICE BUICK GMC , 8330 KINGSTON PIKE, KNOXVILLE, TN 865-693-0610 I AM TOLD THE PART FOR THIS FIX HAS YET TO ARRIVE AND I WILL BE CALLED WHEN THE PART ARRIVES. IT HAS BEEN MONTHS, I BELIEVE 4 MONTHS IS PLENTY OF TIME TO RECEIVE PARTS. I HAVE YET TO RECEIVE MY CALL. I AM AFRAID I WILL HAVE ANOTHER INCIDENT OR ACCIDENT. ANY HELP OR ADVICE WILL BE APPRECIATED. *TR

Power Train
Filed Jan 12, 2015OH

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE JERKED FORWARD. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Jan 9, 2015106,000 milesTX

I WAS DRIVING ON THE FREEWAY WHEN MY TRANSMISSION GAVE OUT AND WOULD NOT GO. I HAD TO PULL OVER AND TOW MY CAR FROM THE FREEWAY TO MY HOUSE. *TR

Electrical SystemFire
Filed Dec 30, 2014271,469 milesCA

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), WEEKS LATER THE STEERING WHEEL WAS EMITTING SMOKE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE WHERE THE VEHICLE WAS DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 271,469.

Engine
Filed Dec 9, 201455,000 milesFL

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PURGE VALVE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Dec 5, 2014146,919 milesAR

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE CALIBER FRACTURED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,919.

Power Train
Filed Nov 25, 2014IA

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE AND COULD BE REMOVE FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS IN MOTION. THE FAILURE PROGRESSED. IN ADDITION, THE CONTACT MENTIONED THAT WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Nov 19, 2014166,000 milesNJ

TL* THE CONTACT OWNS A 2003 SATURN VUE. AFTER THE IGNITION SWITCH WAS REMEDIED, THE AIR BAG AND SERVICE VEHICLE SOON WARNING LIGHTS ILLUMINATED. ALSO, THE HORN WOULD NOT WORK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

Power TrainCrash
Filed Nov 12, 2014138,550 milesPA

HELLO, I AM PROUD OWNER OF A 2003 SATURN VUE AND AM THE 2ND ORIGINAL OWNER. THIS PAST SEPTEMBER WHEN I WAS DOING SOME WORK IN THE YARD I HAD MY VUE PARKED IN THE DRIVEWAY.. NEXT THING I KNOW IS THAT IS POPPED OUT OF GEAR(PARKING BRAKE CABLE HAD BROKEN PRIOR TO THIS) AND IT TOOK A "MINOR" SHOT ON THE DRIVERS SIDE. SCRATCHING THE FENDER, TURN LIGHTS, AND BUMPER COVER. THE IGNITION HAS ALWAYS BEEN A LITTLE WEIRD SINCE I PURCHASED IT HOWEVER, IT MAKE MORE SENSE KNOW. UNTIL I GET IT FIXED I ALWAYS KEEP IT IN REVERSE AND NOW HAD THE PARKING BRAKE FIXED. I WOULD ASK GM TO LOOK AT, REPAIR MY IGNITION, AS WELL AS FIXING THE FRONT OF THE CAR. IT WAS ONLY GOING A FEW MILES AN HR BUT THIS I ALWAYS TOOK GREAT CARE OF IT AND NOW IT AS THAT BUMP ON THE FRONT. I WILL BE MAKING AN APPOINTMENT AT THE CLOSEST GM DEALER TO ME (WHICH HAPPENS TO BE ALMOST 20MILES AWAY) TO HAVE THAT IGNITION THING FIXED ASAP. THANKS FOR YOUR UNDERSTAND AND I LOOK FORWARD TO DOING BUSINESS WITH GM IN THE FUTURE. THANK YOU. -[XXX] IN PA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical SystemCrash2 injured
Filed Nov 4, 2014IN

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHICH ALSO CAUSED THE BRAKES TO FAIL AS THE CONTACT APPROACHED A STOP SIGN. AS A RESULT, THE CONTACT WENT THROUGH THE STOP SIGN AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE ALSO REQUIRED MEDICAL ATTENTION FOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEMS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Air Bags
Filed Oct 31, 2014100,000 milesMO

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO PLACE PROPERLY. ALSO, THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD BEEN TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE AIR BAG COMPONENTS WERE WORKING UP TO STANDARDS AND WAS UNABLE TO DIAGNOSE THE FAILURE RELATED TO THE GEAR SHIFT LEVER. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. PAM

Power Train › Automatic Transmission
Filed Oct 27, 2014130,000 milesNY

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND REVERSE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 12/2/14*CN UPDATED 5/11/2015 *JS

Air Bags
Filed Oct 23, 201422,807 milesTX

AFTER TALKING TO A SATURN CAR CARE SPECIALIST IN JANUARY 2014 BECAUSE OF A LOUD NOISE IN STEERING COLUMN, AND AFTER HAVING BEEN TOLD THERE WAS NO RECALL FOR THE PROBLEM I WAS EXPERIENCING, IT WAS RECOMMENDED THAT I MAKE AN APPOINTMENT WITH LOCAL GM DEALERSHIP TO HAVE PROBLEM INSPECTED WHICH I DID. WHEN I TURN THE STEERING WHEEL, THERE IS A LOUD NOISE LIKE A RUBBER BAND IS BEING STRETCHED TO THE POINT OF BREAKING. THE FOLLOWING IS WHAT DEALERSHIP REPORTED ON REPAIR INVOICE: "STEERING WHEEL AIR BAG COIL MAKING A NOISE. THE NOISE IS DUE ONLY TO PLASTIC ITEMS MAKING CONTACT WITH ONE ANOTHER. THIS NOISE IS COMMON IN COLD WEATHER AND IS NOT AN AREA OF CONCERN AT THIS TIME". I LIVE IN A HIGH TEMPERATURE/HIGH HUMIDITY STATE AND THE PROBLEM IS CONSTANT - NOT ONLY IN WINTER. AFTER VISITING THE DEALERSHIP AND THEY INSPECTED, THE NOISE WAS GONE BUT THAT LASTED ONLY FOR A WEEK OR SO AND IT RETURNED AND IT STILL PERSISTS TO THIS DATE. I WAS THEN ADVISED BY THE SERVICE DEPARTMENT MANAGER TO USE A DRY SILICONE SPRAY ON THE STEERING COLUMN/AIR BAG AREA AND THAT SHOULD TAKE CARE OF THE PROBLEM. IT DID NOT. OR, I COULD HAVE THE CURRENT DRIVER'S SIDE AIR BAG REPLACED AT MY OWN COST WHICH I OPTED NOT TO DO BECAUSE OF THE EXPENSE. I HAVE BEEN CONCERNED ABOUT THIS AIR BAG PROBLEM FOR A LONG TIME. IT ORIGINALLY STARTED WHILE I WAS STILL LIVING IN ANOTHER STATE UNTIL THREE YEARS AGO WHEN I MOVED TO MY CURRENT ADDRESS. MY QUESTION IS THIS: HAVE OTHER OWNERS OF VEHICLES WITH AIR BAG PROBLEMS ALSO EXPER

Visibility/Wiper
Filed Oct 2, 2014150,000 milesWI

OCCASIONALLY THERE HAS BEEN A LINE OF SMOKE COMING FROM MY STEERING COLUMN WHEN I START THE CAR. NOW MY WINDSHIELD WIPERS WILL NOT TURN OFF UNLESS I REMOVE THE FUSE. I AM CONCERNED ABOUT A FIRE AND WILL BE GETTING IT FIXED, HOWEVER I HAVE READ OF OTHER SATURN OWNERS HAVING THIS SAME PROBLEM. SO I KNOW MINE IS NOT THE ONLY CAR OUT THERE TO HAVE THIS PROBLEM. *TR

Power Train
Filed Sep 25, 2014132,000 milesME

I WAS DRIVING HOME GOING 35-45 MPH AND ALL OF A SUDDEN HAD NO POWER. MANAGED TO SAFELY PULL TO THE SIDE OF THE ROAD. TRIED TO TURN CAR BACK ON, PUT INTO GEAR AND NOTHING HAPPENED. HAD CAR TOWED TO MECHANIC AND THE SAID I NEEDED A NEW TRANSMISSION. UNFORTUNATELY HE DIDN'T KNOW I HAD RECENTLY PURCHASED THIS VEHICLE ( A LITTLE OVER A YEAR AGO) AND THE TRANSMISSION HAD BEEN REBUILT. I PUT ON LESS THEN 20000 MILES ON IT WHEN THIS HAPPENED. *TR

Electrical System › Ignition
Filed Sep 21, 2014110,482 milesPA

I TOOK THE CAR TO A GM DEALER FOR ROUTINE SERVICE. SERVICE MANAGER SAID KEY WAS WORN DOWN AND COULD BE REMOVED WHILE NOT IN PARK. SAID A NEW KEY NEEDED TO BE CUT AND THEY CHARGED FOR IT. I TOLD THE MANAGER I NEVER HAD A KEY WEAR DOWN, AND THE KEY WAS ON A RING WITH OTHER KEYS, INCLUDING AN OLDER CAR, AND THERE WERE NO ISSUES WITH KEYS WEARING DOWN. MANAGER SAID THERE WAS NOTHING HE COULD DO ABOUT IT. SOUNDS RELATED TO THE IGNITION RECALL, SO I'M CONCERNED THAT THE SERVICE MANAGER WAS NOT EVEN AWARE OF IT, AND STILL HAS NOT CONTACTED ME ABOUT THE RECALL. IF THAT IS NOT COVERING UP THE IGNITION ISSUE, IT IS A GOOD EXAMPLE OF POOR REPORTING AND TRACKING OF THE ISSUE. *TR

Steering
Filed Sep 19, 2014148,000 milesPA

THE KEY CAN BE REMOVED WHILE IN THE ON POSITION, WHICH CAN CAUSE A LOT OF SERIOUS ISSUES. NOT ONLY THE KEY CAN COME RIGHT OUT, BUT ALSO WHEN THE KEY IS IN THE IGNITION AND I GO TO SHUT IT OFF IT WILL GO PAST THE OFF SPOT AND I COME TO FIND A DEAD BATTERY WEEKLY BECAUSE THE IGNITION IS NOT STOPPING THE KEY. THE STEERING FROM THE IGNITION WILL LOCK AND WILL BE DIFFICULT TO UNLOCK. *TR

Power Train
Filed Sep 5, 201498,652 milesIN

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OF WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,652.

Power Train
Filed Sep 4, 2014DC

2003 SATURN VUE. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND KEY PROBLEMS. *SMD

Power Train
Filed Sep 3, 2014148,381 milesGA

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE OR REVERSE INTERMITTENTLY. ALSO, THE VEHICLE FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,381.

Electrical System › Ignition › SwitchFire
Filed Aug 28, 2014TX

TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE KEY INADVERTENTLY EJECTED FROM THE IGNITION SWITCH AND IT BEGAN TO SMOKE. THE FAILURE OCCURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Engine and Engine Cooling
Filed Aug 13, 2014VA

THIS VEHICLE WHILE GOING DOWN THE ROAD THE ENGINE JUST CUTS OFF, DOESN'T MATTER THE SPEED YOU ARE TRAVELING. IT WILL START BACK UP AUTOMATICALLY BUT YOU LOOSE SPEED .. IT EVEN CUTS OFF WHEN PULLING AWAY FROM STOPLIGHTS AND INTO TRAFFIC, THEN YOU HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE. NO MECHANIC CAN FIGURE IT OUT. *TR

Electrical System
Filed Jul 28, 2014190,000 milesIL

THE IGNITION SWITCH KEEPS FAILING AND IT IS VERY COSTLY. WHEN I STOP AND TURN THE IGNITION OFF IT WON'T RESTART WITHOUT SEVERAL ATTEMPTS. IT ALSO STICKS AND THE KEY IS HARD TO REMOVE. I HAVE THREE TIMES REPLACED THE IGNITION SWITCH AND THIS COSTLY PROCESS IN NOT HOLDING UP. TO DATE. I KNOW THAT IT IS NOT PART OF THE IGNITION SWITCH RECALLS BUT IT IS A RECALL ISSUE. MANY MECHANICS TELL ME THEY KNOW THIS ISSUE BUT NO ONE SEEMS TO HAVE ADDRESSED IT. I HOPE THAT I AM NOT ON THE HIGHWAY WHEN IT CAUSES A DISASTER FOR ME AND OTHERS. *JS

Electrical System
Filed Jul 25, 2014102,000 milesVA

THE SECURITY SYSTEM LOCKED THE STEERING, WHERE YOU COULD NOT DRIVE IT. IT HAPPEN TWICE IN 2 WEEKS AND TOOK FOREVER TO GET OFF. NOW SCARED TO DRIVE IT. YOU DO NOT KNOW IF YOU GOING TO MAKE HOME. HAD TO HAVE IT TOWED ONCE. *TR

Engine
Filed Jul 20, 201498,000 milesPA

TRYING TO START CAR IT WOULDN'T START WAIT A FEW MINUTES THEN IT WOULD THIS HAPPENED 3-4 TIMES. *TR

Electrical System
Filed Jul 20, 201487,500 milesCA

THE IGNITION SWITCH WOULD FAIL TO TURN WHEN THE KEY WAS INSERTED. LOCK BODY HAS BEEN REPLACED TWICE OVER THE LAST TWO YEARS. *TR

Engine and Engine Cooling
Filed Jul 16, 2014GA

I JUST PURCHASED MY 2003 SATURN VUE A MONTH AGO AND A DAY AFTER I GOT IT THE VEHICLE STARTED SHUTTING OFF WHILE DRIVING!! SOMETIMES IT CRANKS RIGHT BACK UP AND THEN OTHER TIMES I HAVE TO JUST LET IT SLOWLY ROLL TO THE SIDE OF THE ROAD SO THAT I CAN CRANK IT BACK UP! I HAVE MY TWO CHILDREN THAT RIDE IN MY CAR WITH ME AND IF THIS DOESN'T GET FIXED IT WILL PROBABLY END UP KILLING ALL THREE OF US! OBVIOUSLY THIS IS A COMMON ISSUE SO SOMETHING NEEDS TO BE DONE!! *TR

Power Train
Filed Jul 10, 2014119,000 milesLA

TRANSMISSION PROBLEM: WE WERE DRIVING ABOUT 45 MILES PER HOUR AND TRANSMISSION STARTED BUCKING AND ENGINE COMPLETELY SHUT DOWN -- WAS NOT GETTING ANY ACCELERATION AND WOULD NOT GO. WE WAITED ABOUT 10 MINUTES AND RESTARTED THE ENGINE AND CONTINUED ON. SINCE THEN THIS PROBLEM HAS BEEN REPETITIVE THROUGH TODAY, JULY 10, 2014. *TR

Electrical System
Filed Jun 27, 201450,000 milesOK

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL ODOR COMING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THERE WAS FUEL LEAKING AND THAT THE FUEL GAUGE FAILED TO READ THE ACCURATE FUEL LEVELS. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY COULD BE REMOVED WHILE IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Power Train
Filed Jun 25, 201467,800 milesIL

THE CAR WOULD HESITATE INTERMITTENTLY WHILE DRIVING AND WOULD NOT MOVE FORWARD. ALSO ON SEPTEMBER 24, 2012 THE CAR WOULD NOT START, JUST CRANK, EVENTUALLY IT DID START AND I TOOK IT TO LIBERTYVILLE CHEVROLET, LIBERTYVILE, ILINOIS, FOR SERVICE AND THEY REPLACED THE FAULTY IGNITION SWITCH. I BELIEVE THE SCOPE OF THE GENERAL MOTORS RECALL SHOULD BE EXPANDED TO INCLUDE THIS MAKE AND MODEL. I HAVE NOTIFIED GENERAL MOTORS AND RECEIVED A CASE NUMBER,[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jun 23, 2014NC

MY CAR KEPT CUTTING OFF AND WOULDN'T START. SO I TOOK IT TO THE DEALER I PURCHASED IT FROM AND THEY REPLACED THE IGNITION SENSOR IN IT.. NOW IT SOMETIMES DON'T WANT TO CRANK, THEY CLAIM THERE IS NOTHING WRONG WITH IT AND THY CANT FIGURE IT OUT. *TR

Power Train
Filed Jun 17, 2014145,000 milesIL

WAS DRIVING AROUND 45 MPH AND SUDDENLY THE REDUCED POWER LIGHT CAME ON. VEHICLE SLOWED TO A STOP. I TURNED VEHICLE OFF AND RESTARTED BUT TRANSMISSION WOULD NOT ENGAGE. I HAD THE VEHICLE TOWED TO MY HOME WHERE IT HAS BEEN SITTING. I AM RESEARCHING HOW TO GET THE TCM TO COMMUNICATE WITH THE ENGINE COMPUTER. I WROTE TO GM FOR ASSISTANCE REGARDING THE LAWSUIT WITH SATURN VEHICLES AND THEY ARROGANTLY REPLIED BACK "THAT THEY ARE LONGER ADDRESSING ADDITIONAL COMMUNICATION ON THIS SUBJECT." HOW ARROGANT! *TR

Electrical System › Ignition
Filed Jun 16, 2014139,000 milesKS

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT SHE WAS UNABLE TO PLACE HER KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 139,000. THE CURRENT MILEAGE WAS 145,000.

Steering
Filed Jun 12, 201490,857 milesCA

STEERING WHEEL LOCKS UP I CAN PUT THE KEY INTO THE IGNITION AND IT LOCKS UP THE WHEEL WILL NOT TURN. THE KEY CAN SLIDE IN AND OUT WHILE THE CAR IS TURNED ON. I CAN BECOME STRANDED BECAUSE I CAN NOT GET THE CAR TO TURN ON. I HAVE TO WIGGLE THE WHEEL AND HIT THE BRAKE AND EVEN THEN IT IS NOT ENOUGH. I AM VERY UPSET AND HAVE SEEN SO MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM AND IT HAS NOT BEEN ADDRESSED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Saturn Vue → · Every Vue year → · How the figures are calculated →