WHILE DRIVING VEHICLE AT 35MPH AT THE CALIFORNIA HIGHWAYS AUTOMATIC TRANSMISSION FAILED, FORCING THE CONSUMER TO PULL OUT OF THE ROAD. DEALER WILL FIX THE TRANSMISSION. *AK
2003 Saturn Vue complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
CONSUMER STATES VEHICLE HAS ALMOST ROLLED OVER ON SEVERAL INSTANCES DUE TO THE 4-WHEEL DRIVE FUNCTION NOT ENGAGING WHEN ROAD CONDITIONS NECESSITATE.*AK
CONSUMER STATES THAT HEADLIGHTS ARE OUT OF ALIGNMENT, REDUCING VISIBILITY DURING NIGHT DRIVING. DEALER HAS ADJUSTED TWICE, BUT PROBLEM STILL EXISTS.*AK
FUEL ECONOMY IS DRASTICALLY BELOW WHAT WAS SAID IN THE SALES ROOM AND INDICATED ON THE STICKER. A SEARCH OF SATURN VUE USER SITES ONLINE INDICATE THAT THE PROBLEM IS CONSIDERABLE. SOME VUE OWNERS (OF THE VTI 4CYL) GET UP TO 30 MILES PER GALLON, WHILE OTHERS LIKE ME GET 15-17. IT DOESN'T MATTER WHETHER IT'S CITY DRIVING, HIGHWAY DRIVING, OR A COMBINATION. SUCH A DISPARITY IS UNBELIEVABLE. THE DEALERSHIP SAID THIS IS DUE TO THE BREAK-IN PERIOD. OTHER OWNERS SAY THEY'VE HAD GREAT MILEAGE SINCE THE BOUGHT THE CAR.*AK
WHILE DRIVING THE VEHICLES CHECK ENGINE LIGHT ILLUMINATED AND THEN THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS BUT THOSE REPAIRS DID NOT CORRECT THE PROBLEM. IT WASN'T UNTIL THE THIRD ATTEMPT THE THE DEALER CHANGED THE ELECTRICAL HARNESS. THE CONSUMER IS NOT SATISFIED WITH THE PERFORMANCE OF THIS VEHICLE OR THE SATURN DEALER. *MR *SCC *NLM
THERE IS AN ELECTRICAL ISSUE IN THE LIGHTING SYSTEM ON THIS CAR. WHEN THE HEADLIGHTS ARE TURNED ON (NOT THE DAYTIME RUNNING LIGHTS) THE TURN SIGNAL/HEADLIGHT CONTROL STALK WILL GET HOT TO THE TOUCH IN ABOUT 20 MINUTES. I CONTACTED SATURN VIA EMAIL AND THEY TOLD ME TO TAKE IT TO MY DEALER. THAT'S ALL WELL AND GOOD BUT SATURN OF ROCHESTER (NEW YORK) IS A JOKE. *NLM
NEW VEHICLE WITH LESS THAN 5000 MILES NEEDED REPLACEMENT OF REAR DRIVE CLUTCH UNIT DUE TO GRINDING NOISE DURING TURNS. REPLACEMENT DONE UNDER WARRANTY. NOISE STILL THERE BUT NOT AS PRONOUNCED. WILL WAIT TO SEE IF IT BECOMES A PROBLEM. *TT
WHILE DRIVING AT 35 MPH VEHICLE HAS TO STOP SUDDENLY AND WHILE APPLYING BRAKES HARD VEHICLE LOSS TOTAL CONTROL OF BRAKES. LATER CONSUMER DISCOVERED A HOLE IN THE BRAKE HOSE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
THE REAR CENTER SEAT BELT BUCKLE BROKE TWICE WITHOUT WARNING. *NLM
MISC ELECTRICAL PROBLEMS, CAR WON'T START, SERVICE ENGINE SOON LIGHT ON, SERVICE SOON LIGHT ON, SPEEDOMETER TO ZERO, TACHOMETER TO ZERO, CRUISE CONTROL WOULDN'T WORK. THIS HAPPENED ON 4 DIFFERENT OCCASIONS. *NLM
I PURCHASED A 2003 VUE ON 12/02 THERE WAS A RECALL IN 03/03 THE PROBLEM WAS FIXED, BUT LEAD TO OTHER PROBLEMS. (1) THE CHECK ENGINE LIGHT WOULD NOT GO OUT TOOK IT IN 2 TIMES. (2) THE CAR WAS LURCHING WHEN COMING TO A STOP. (3) THE CAR DID NOT GET ENOUGH GAS WHEN TAKING OFF. (4) THERE IS A KNOCKING SOUND WHEN I TURN A CORNER. (5) THE CAR HAD TO BE TOWED IN JUST 1 DAY AFTER PICKING IT UP FOR OTHER PROBLEMS BECAUSE IT WOULD NOT START. *JB
STEERING PULLS RIGHT NO OR SHORTLY AFTER ABRUPT START FROM STANDSTILL. JUMPED A CURB FROM PARALLEL PARK AT DEALER SERVICE CENTER IN ST CHARLES WITH TECHNICIAN IN PASSENGER SEAT OBSERVING.
HORN DOESN'T HONK OR ALMOST IMPOSSIBLE TO HONK UNTIL TOO LATE
VIBRATION IN POWERTRAIN AFTER FIRMWARE UPGRADE....
WHILE ACCELERATING FROM A STOP, THE ENGINE RPM REV'S TO 4000 RPM, SPEEDOMETER INDICATES A SPEED OF 80-90 MPH, WHILE PHYSICALLY GOING 10-15MPH. ADDITIONALLY, THE SERVICE ENGINE SOON INDICATOR APPEARS AS WELL AS THE REDUCED POWER INDICATOR. ALSO HAPPENED WITH CRUISE CONTROL ON. EXACT SAME PROBLEM OCCURRED ON TWO VUE'S, BOTH TIMES WITH LESS THAN 1300 MILES ON THE VEHICLE, BOTH WITH 4 CYL, VTI AUTOMATIC TRANSMISSIONS. ONE INCIDENT ON DEC 24 - DEC 27 2002 WAS THE FIRST.
CONSUMER STATES HE HAS A RATTLING NOISE IN THE FRONT OF HIS VEHICLE THAT THE MECHANIC IN THE SERVICE DEPT OF THE DEALERSHIP REFUSES TO ACKNOWLEDGE. HE STATES THE SERVICE TECH HAS DRIVEN HIS AUTO AND THE NOISE WAS HEARD BY HIM, THEN GOT OUT AND THEY BOTH GOT OUT AND GOT INTO A NEW CAR, AND THE NOISE WAS NOT THERE, YET THE SERVICE TECH WOULD NOT ACKNOWLEGE THAT THERE IS A PROBLEM. THE CONSUMER STATES HE HAS HAD HIS AUTO IN FOR VARIOUS THINGS NINE TIMES SINCE HE PURCHASED THE AUTO. TS
AIRBAG FAILURE IN A 2003 SATURN VUE WITH SEVERE FRONT END DAMAGE. LUCK PREVENTED SEVERE INJURY, WHILE A VITAL SAFETY FEATURE FAILED. WE ARE ENRAGED BY THE FACT THAT WE BOUGHT A VEHICLE THAT PROFESSED SAFETY, BUT DID NOT PERFORM WHEN NEEDED. WE LOVED THE VEHICLE TO THIS POINT.
WHILE DRIVING STEERING WHEEL LOST COMPLETE CONTROL, CAUSING VEHICLE TO KEEP IN THE SAME DIRECTION. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS. *AK
THE TRANSMISSION MOUNT DIDN'T FIT THE TRANSMISSION AND ENGINE COMPLETELY. AS A RESULT, THE TRANSMISSION AND ENGINE VIBRATED. THE TRANSMISSION HAD MADE A KNOCKING SOUND WHICH HAD COME FROM THE CATALYTIC CONVERTER HEAT SHIELD. WHEN THE VEHICLE WAS DRIVEN DOWN AN INCLINE, IT WOULD MAKE A NOISE. (MICHAEL LIVINGSTON IS THE SECOND CONSUMER IN REFERENCE TO THIS COMPLAINT) TS SCC
CONSUMER STATES VEHICLE HAS BROKEN DOWN 3X IN THE LAST 5 DAYS. DEALER HAS CONFIRMED THAT THE "BCM", THE MAIN BRAIN/COMPUTER OF THE VEHICLE IS FAILING. TS
THE CONSUMER NOTICED THE DESIGN OF THE AIR CONDITIONER AND THE LOWER CONDENSER ARE EXPOSED TO DAMAGE BY ROCK AND GRAVEL STRIKING FROM THE ROAD, THE DEALER AND MANUFACTURER ARE NOTIFIED. MR THE CONSUMER FEELS THAT A SHEILD OR DEVICE SHOULD INSTALLED TO PROTECT THE UNIT. THE CONSUMER WILL ALSO EXPECT SATURN TO REPLACE THE UNIT REGARDLESS OF THE MILEAGE SHOULD THE UINT FAIL BECAUSE OF DAMAGE. *SCC
DUE TO THE HORN DESIGN, ON THE STEERING WHEEL AIRBAG, AT NIGHT IT IS ALMOST IMPOSSIBLE TO ACTIVATE THE HORN.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Saturn Vue → · Every Vue year → · How the figures are calculated →