WHEN PULLING OUT FROM A STOP STEERING WHEEL PULLED TO THE RIGHT. TOOK VEHICLE TO DEALER, AND DEALER DETERMINED THERE WAS TOO MUCH TIRE PRESSURE. AFTER RELEASING SOME TIRE PRESSURE THE PROBLEM RECURRED. *AK *MR
2003 Saturn Vue complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
THE CAR PULLS TO THE RIGHT WHEN ACCELERATING. THIS HAPPENS FROM A STOP AS WELL AS WHEN AT HIGHWAY SPEEDS. I FEEL IT IS VERY UNSAFE AND COULD CAUSE AN ACCIDENT.*AK
MY SATURN VUE HAS A VIBRATION/SHUDDER AT VARIOUS SPEEDS WHICH IS CAUSED BY A PROBLEM WITH THE VTI TRANSMISSION AND WHICH STARTED AT ABOUT 6,600 MILES. THIS IS A WELL-KNOWN PROBLEM WITH THE VEHICLE AND TRANSMISSION. CALLED MY DEALER AND HE OFFERED TO REPLACE THE TRANSMISSION SINCE SO MANY VTI TRANSMISSIONS HAVE FAILED. THE DEALER SAID THAT THEY HAVE REPLACED ABOUT 6 VTI TRANSMISSIONS ALREADY (AND THAT'S ONLY ONE DEALER) SO PROBABLY HUNDREDS OT VTI TRANSMISSIONS HAVE HAD TO BE REPLACED NATIONWIDE. MY VUE HAS HAD TWO RECALLS FOR THE VTI--INCLUDING REPLACEMENT OF BOLTS AND A SOFTWARE UPGRADE. THE CONSTANTLY VARIABLE TRANSMISSION (VTI) HAS BEEN A PROBLEM TRANSMISSION EVER SINCE IT WAS INTRODUCED IN THE NEW 2002 VUE AND HUNDREDS OF OWNERS HAVE HAD PROBLEMS. THE VTI TRANMISSION WAS DELAYED SEVERAL TIMES BECAUSE OF PRE-PRODUCTION PROBLEMS. NOW THOUSANDS OF SATURN VUE OWNERS HAVE MANY TRANSMISSION PROBLEMS, INCLUDING ON-THE-ROAD TRANSMISSION FAILURES WHICH IS DANGEROUS. THIS IS A PROVEN DEFECTIVE TRANSMISSION WHICH HAS AN IMPACT ON SAFETY AS WELL AS RESALE VALUE AND/OR SALEABILITY OF THE VEHICLE. SATURN NEEDS TO EITHER BUY BACK THOSE VUE'S WITH VTI' TRANSMISSIONS OR OFFER TO REPLACE THE VEHICLE WITH A NON-VTI TRANSMISSION MODEL. *AK
AIR CONDITIONER COMPRESSOR FAILED WITHOUT WARNING AT 42,000 MILES.
DURING ACCELERATION AND WHILE THE GAS PEDAL IS DEPRESSED, THE CAR RAPIDLY DECELERATES FOR APPROXIMATELY ONE OR TWO SECONDS AND MAINTAINS A SLOW SPEED BEFORE AGAIN RESPONDING TO THE DRIVER'S INPUT. THERE IS NO STALLING. TIME OF DAY AND TEMPERATURE APPEAR TO HAVE NO AFFECT. ENGINE TEMPERATURE ALSO APPEARS TO HAVE NO AFFECT. THIS HAS HAPPENED TO ME 5 TIMES IN 10 DAYS. TWICE THE SITUATION CREATED A NEAR-TRAGIC RESULT. THIS IS A VUE WITH A VTI TRANSMISSION. *JB
THE HORN ON MY 2003 SATURN VUE IS IMPOSSIBLE TO FIND IN AN EMERGENCY. UNLESS YOU PRESS WITH YOU THUMB EXACTLY ON THE HORN SYMBOL, IT WILL NOT BLOW. THE DEALER AND I BOTH TRIED BY HITTING THE SPOT WITH OUR FIST. SOMETIME IT BLOWS AND SOMETIMES IT DID NOT. EVERYTIME IT BLEW WHEN YOU PRESS EXACTLY ON THE HORN SYMBOL WITH YOUR THUMB. I WAS TOLD THIS WAS NORMAL. IN AN EMERGENCY, FINDING THAT EXACT PLACE ON THE STERLING WHEEL IS DIFFICULT. I HAVE HAD AT LEAST 4 INCIDENTS WHERE AN ACCIDENT ALMOST OCCURRED BECAUSE I COULD NOT FIND THE HORN. *JB
SEVERAL PROBLEMS - GAS GAUGE NOT WORKING, NUMEROUS RATTLES AND SQUEAKS, WEIRD ENGINE NOISES, THERMOSTAT OUT, MISC WARNING LIGHTS. *AK
GAS PEDAL AND BRAKE PEDAL SEEM TO BE TOO CLOSE. WHEN BACKING UP PEDALS ARE TOO CLOSE CAUSING CONFUSION. L
WHILE DRIVING 35 MPH VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER, AND TECHNICIAN DETERMINED THAT AUTOMATIC TRANSMISSION WAS BUILT WITH THE VIT WHICH CONTROL THE WHEEL TRACTION. CONSUMER INDICATED THERE IS NO INFORMATION IN THE MANUALS BOOK WHAT TO DO IN THIS SITUATION.
WINDSHIELD WIPER FLUID NOZZLE DISLODGED FROM HOLDER, ELIMINATING ABILITY TO SPRAY FLUID FOR CLEANING WINDSHIELD WHILE DRIVING. THIS PREVENTS HAVING CLEAR VISION WHILE DRIVING UNLESS DRIVER STOPS FREQUENTLY TO GET OUT AND CLEAN WINDSHIELD. POTENTIAL HAZARD CONDITION.*AK
I HAVE BROUGHT MY CAR BACK A TOTAL OF 5 TIMES TO SATURN OF MORRISTOWN WITH A COMPLAINT OF A SHIMMY/SHUDDER IN THE CAR AT HIGHWAY SPEEDS. INITIALLY THE COMPLAINT WAS FROM 50-75 BUT AFTER THEIR 4TH FIX, THE SHUDDER BEGAN AT 45A ND WAS REALLY BAD AT 65. SATURN IS IN ITS FINAL ATTEMPT TO FIX THE CAR, DENIES THE CAR IS A LEMON, HAS TOLD ME SATURN KNOWS OF THE PROBLEM WITH THE CAR BUT HAS TRIED EVERY FIX AND THEN SOME AND MY CAR WON'T RESPOND TO ANY FIXES AND THAT THEY CAN'T FIX THE CAR YET THEY REFUSE TO BUY IT BACK CLAIMING THEY ARE WITHIN THEIR ALLOTED TIME AS A FINAL FIX. FEBRUARY 15 IS THE 12TH CONSECUTIVE DAY WITHOUT MY CAR AND THE 24TH CUMULATIVE DAY. THEY WILL NOT CONTACT ME, I ALWAYS HAVE TO BE THE ONE TO CONTACT THEM AND THE WOMAN I AM SPEAKING WITH AT SATURN AT THE CUSTOMER CARE CENTER REFUSES TO ALLOW ME TO SPEAK TO ANYONE ELSE. THE SHIMMY/SHUDDER HAS BEEN IN THE CAR SINCE DAY ONE AND EVERY TIME THEY GAVE IT BACK TO ME THEY SAID IT WAS ROAD TESTED GOOD YET I COULD IMMEDIATELY UPON REACHING HIGHWAY SPEEDS FEEL THE SHUDDER. I DON'T UNDERSTAND HOW THEY COULD HAVE GIVEN IT BACK TO ME 4 TIMES SAYING IT WAS GOOD AND YET KEEP IT FOR THIS LENGTH OF TIME AND REFUSE TO ACKNOWLEDGE IT AS *AKA LEMON CONSIDERING THEY KNOW OF THE INHERENT DEFECT.*AK
MY COMPLAINTS ARE SEVERAL . ALL OF WHICH HAVE BEEN DESCRIBED IN TECHNICAKL BULLETINS. I HAVE HAD MY VEHICLE BACK TO THE DEALER NO LESS THAN 10 TIMES SINCE I OURCHASED IT. NOW, I LIVE WITH THE ISSUES BECAUSE I CAN'T AFFORD TO LOSE ADDITIONAL WORK , THE WORST PROBLEM IS THE VIBRATION IN THE DRIVETRAIN AT IDLE (WHEN IN DRIVE AND THE VIBRATION DRIVING AT 60-65. IN ADDITION, THE FRONT DRIVERS DOOR SQUEEKS ( I BELIVE ITS THE INSULATION) MY LUGGAGE BOLTS BROKE, THE SEAT CUSHION ON THE DRIVERS SIDE WOULD NOT STAY ATTACHED ON THE FRONT EDGE, THERE IS A POPPING NOISE WHEN THE TRUCK IS IDLING, WHEN YOU CLOSE THE REAR LIFTGATE, THE PLASTIC INTERIOR SEPERATES FROM THE DOOR, WHE IT IS COLD MY STEERING COLUMN MAKE NOISE.
HORN FAILED TO ENGAGE WHEN THE BOTTON WAS DEPRESSED. DEALERSHIP INDICATED THAT THIS WAS A COMMON PROBLEM. *AK
VTI TRANSMISSION FAILED AT 27650 MILES.*AK
I DETECTED A ROAR/RUBBING SOUND IN THE ENGINE OR DRIVE TRAIN WHEN THE CAR WAS IN PARK OR NEUTRAL. I CALLED SATURN OF GREENVILLE (NC) AND WAS TOLD TO BRING THE CARE IN TO BE CHECKED. I DID THIS AND WAS TOLD THAT THE CARE SOUNDED NORMAL, TO CONTINUE DRIVING THE CAR, AND TO BRING IT BACK IF IT GOT WORSE. THE ROARING/RUBBING NOISE CONTINUED TO BECOME WORSE. I AGAIN TOOK THE CARE IN FOR EVALUATION BY THE SERVICE MANAGER OF SATURN OF GREENVILLE ON 12/26/03. THIS TIME, AT MY SUGGESTION, THE TECHNICIAN ACCOMPANIED ME ON A TEST DRIVE AND WAS ABLE TO HEAR THE NOISE. THE SERVICE MANAGER ALSO HEARD THE NOISE. I INFORMED THE SERVICE MANAGER THAT I PLANNED TO TAKE A TRIP TO FLORIDA THE NEXT DAY AND DID NOT FEEL COMFORTABLE DRIVING MY CAR. HE TOLD ME THAT HE DID NOT BELIEVE THAT THE NOISE WAS SERIOUS NOR WAS THE CAR DANGEROUS TO DRIVE, AND THAT NO FURTHER DAMAGE WOULD BE DONE TO MY CAR IF I DROVE IT TO FLORIDA. I ASKED THAT HE PUT THIS IN WRITING AND IF I COULD SPEAK TO THE OWNER. THE OWNER AGREED TO PROVIDE ME WITH ANOTHER CAR AND TO FIX MINE. I WAS TOLD THAT THERE WAS A PROBLEM WITH A BELT IN THE TRANSMISSION RUBBING AGAINST THE TRANS-CASE, WHICH WAS WHAT WAS CAUSING THE NOISE. I RECEIVED MY CAR BACK ON 1/10/04. *LA
THIS IS THE SECOND COMPLAINT I HAVE HAD TO FILE. THIS CAR KEEPS BREAKING DOWN ON ME AND IT IS NOT EVEN ONE YEAR OLD! ON 1/12/04 I NEEDED TO DRIVE TO ROCKY MOUNT, NC THEN ON TO ROANOKE RAPIDS, NC SCHOOL. AFTER ARRIVING IN ROCKY MOUNT, MY CAR WOULD NOT GO INTO GEAR, BUT STARTED FINE. WHEN I ATTEMPTED TO PUT THE CAR IN GEAR THE CARE STALLED AND TURNED OFF. I THEN ATTEMPTED TO START MY CAR AGAIN AND PLACE IT INTO GEAR ONE MORE TIME. IT STARTED AND WENT INTO GEAR AND SEEMED TO DRIVE FINE. I CALLED SATURN OF GREENVILLE AND THEY TOLD ME THAT THE BATTERY IS LIKELY TO BE THE PROBLEM AND TO NOT TURN MY CAR OFF FOR ONE HOUR, I THEN STATED THAT I WOULD CONTINUE TO DRIVE TO ROANOKE RAPIDS. AFTER ARRIVING AT MY FINAL DESTINATION, MY CAR AGAIN STALLED AND TURNED OFF WHEN I PLACED IT INTO GEAR. I HAD TO GET MY CAR TOWED AND GET A RENTAL CAR WHICH WERE BOTH HUGE INCONVENIENCES TO ME. FINALLY, ON 1/16/04, I CALLED SATURN TO FIND OUT WHAT WAS WRONG WITH MY CAR AND THEY SAID THAT AIR WAS TRAPPED IN THE TRANSMISSION LINE AND THAT DURING THE REPAIR PROCESS, DAMAGE WAS DONE TO A DRAIN BOLT ("STRIPPED"). I WAS THEN TOLD I COULD PICK MY CAR UP ON 1/17/04. AFTER GETTING MY CAR BACK, IT IS STILL MAKING A GRINDING NOISE IN THE STEERING COLUMN WHEN I TURN THE STEERING WHEEL, IT MAKES WEIRD NOISES CONSTANTLY, AND THE RPMS ARE MESSED UP. THEY REV UP WHEN I TAP THE PEDAL, BUT WHEN I NEED TO ACCELERATE, THEY DO NOTHING. SOMETHING IS SERIOUSLY WRONG WITH THE SATURN VUE AND THEIR TRANSMISSIONS NEED TO BE RECAL
2003 SATURN VUE - THE DRIVER SIDE MIRROR CRACKED FROM EXPOSURE TO SNOW/ICE. THIS SPLIT MAKES VIEWING OUT THE BACK DIFFICULT AND MAY RESULT IN AN ACCIDENT. THE MIRROR CRACKED WITHOUT BEING TOUCHED OR MOVED. THIS IS ALSO DOCUMENTED AT A SATURN OWNERS FORUM SATURNFANS.COM UNDER THE VUE FORUM. THE PART IS ON NATIONAL BACK ORDER SO THIS MUST BE OCCURING A LOT. I DON'T KNOW IF SATURN IS INVESTIGATING THE CAUSE.
I RECENTLY PURCHASED A 2003 SATURN VUE AND DISCOVERED THAT WHEN THE VEHICLE STARTS OFF FROM A FULL STOP IT PULLS SHARPLY TO THE RIGHT. OVER THE PAST SEVERAL WEEKS I HAVE BEEN TRYING TO GET THIS MATTER RESOLVED - MOST RECENTLY OVER THE PAST 10 DAYS (ALLOWING FOR ALL THE EMAIL TRAFFIC). THE "HEAD" MECHANIC AT THE SATURN DEALERSHIP I PURCHASED THE VEHICLE FROM DID NOT ATTEMPT TO FIX THE PROBLEM AT ALL. INSTEAD, HIS COMMENT REGARDING IT WAS, "THAT IS THE NATURE OF THE BEAST". TODAY, A (SUPERVISOR) OF CUSTOMER RELATIONS TOLD ME THAT THIS WAS "NOT A DESIGN FLAW" EVEN THOUGH SHE WAS INFORMED THAT MY PROBLEM IS IN EACH AND EVERY VUE BEING SOLD. I CANNOT UNDERSTAND HOW THIS VEHICLE PASSED INSPECTION STANDARDS WITH THIS DEFINITIVE PROBLEM. TRUE, IT MAY NOT (TO SOME) APPEAR TO BE A "MAJOR" SAFETY RISK BUT TO OTHERS, IT IS. AS I EXPLAINED TO SATURN TODAY, THIS FAULT WAS PURPOSELY KEPT FROM ME FOR THE SOLE PURPOSE OF SELLING THE VEHICLE. HAD SATURN BEEN UP-FRONT IN ADVISING ME OF THIS FAULT, I WOULD NEVER HAVE CLOSED THE DEAL AND WOULD HAVE EITHER PURCHASED A DIFFERENT MODEL (NO OTHER SATURN HAS THIS PULLING PROBLEM) OR GONE TO SOME OTHER AUTO MANUFACTURER. THIS PROBLEM (TO MY KNOWLEDGE) HAS NOT RESULTED IN ANY INJURIES OR FAILURES (TO DATE) BUT I WISH TO FILE THIS COMPLAINT ANYWAY IN THE HOPE THAT SOMETHING CAN BE DONE BEFORE IT LEADS TO SERIOUS ACCIDENTS. THE SELLING PRACTICES OF SATURN IN THIS MATTER ARE NOTHING SHORT OF FRAUD AND MISREPRESENTATION.*AK
1. RECALL TRANSAXLE 2. SAME DAY ---CHECK INGINE LIGHT WOULD NOT GO OUT. THEY FIXED IT AND SAME DAY IT CAME ON AGAIN, THEY FIXED IT AGAIN 3. SAME DAY CAR IS LURCHING SHEN COMING TO A STOP. THEY FIXED IT. 4. NEXT WEEK THE CAR IS NOT GETTING ANY GAS WHEN PRESS THE EXCELERATOR. 5. CAR HAD TO BE TOWED IN BECASUE IT WOULD NOT START AT ALL.THEY FIXED IT. 6. SAME DAY AFTER PICK UP HEAR KNOCKING SOUND WHEN TURN A CORNER AND THEN RATTLE WHEN INCREASE IN SPEED. THEY SAID THEY DONOT HEAR ANYTHING.
EXCESS ACCUMULATION OR DIRT, DEBRIS AND ROAD SALT IN REAR DOOR JAMS. REAR DOORS OFTEN FREEZE SHUT IF WINTER WEATHER AND MAKE ENTERING REAR SEAT DIFFICULT WITHOUT GETTING DIRTY. ALSO MAY LEAD TO PREMATURE CORROSION. *LA
THE VEHICLE EXPERIENCED A HARD HESITATION, LACK OF POWER IN THE ENGINE AND LOST OF ACCELERATION WHEN THE PAVEMENT WAS WET OR UNEVEN. *JB THERE WAS ALSO A POSSIBLE TRANSMISSION PROBLEM. *SC *JB
CONSUMER WAS DRIVING NORTH ON A HIGHWAY AT ABOUT 30 MPH WHEN ANOTHER VEHICLE LOST CONTROL COMING SOUTH AND COLLIDED HEAD ON WITH CONSUMER'S VEHICLE. CONSUMER WAS WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED A SLIGHT STERNUM FRACTURE AND OTHER MINOR BRUISES TO THE ARMS AND NECK. THE POLICE ARRIVED BUT NO ONE WAS CITED AT THE TIME. *AK
DURING HIGHWAY DRIVING WITH MY V6 AWD VUE I WAS AT 72 MPH ON CRUISE CONTROL AND STARTED A LONG INCLINE. INITIALLY RPM'S WERE ABOUT 2500, CAR DOWNSHIFTED TO 3500 RPM THEN AGAIN TO 4500 RPM. AFTER INCLINE THE TERRAIN BECAME FLAT AND THE RPM STAYED AT 4500 AND WOULD NOT UPSHIFT AUTOMATICALLY AS I WOULD EXPECT. I WAITED FOR ABOUT 2 MILES AND THEN TOOK ONE MPH OFF OF THE CRUISE CONTROL AND THEN CAR UPSHIFTED TO 2500 RPM. TOOK CAR INTO DEALER NEXT WORKING DAY AND THEY COULD NOT FIND THE PROBLEM. I'VE BEEN DRIVING FOR 25 YEARS AND NEVER EXPERIENCED THIS BEFORE. I HAVE CONCERNS ABOUT THE DRIVETRAIN.
COMING HOME AFTER A 300 MILE HIGHWAY DRIVE THE ABS ACTIVATED ON DRY PAVEMENT AT THE END OF THE OFF-RAMP. THIS HAPPENED JUST AS THE CAR WAS COMING TO A STOP. THE BRAKES CAME ON VERY HARD AND UNEXPECTEDLY. THE PROBLEM CONTINUED WHILE DRIVING HOME THROUGH RESIDENTIAL AREAS. I SHUT CAR OFF AT HOME THEN TOOK IT OUT AGAIN AND THE ABS ACTIVATED HARD AND UNEXPECTEDLY AT EVERY STOP. I LET THE CAR SIT THE NEXT DAY, SUNDAY, AND TOOK IT IN TO DEALER MONDAY. ON THE WAY TO THE DEALER, THE BRAKES OPERATED NORMALLY. THEY COULD NOT FIND THE PROBLEM. I'VE HAD CARS WITH ABS FOR THE PAST 8 YEARS AND NEVER EXPERIENCED THIS BEFORE. I AM CONCERNED ABOUT THIS HAPPENING AGAIN IN HEAVY TRAFFIC AND CAUSING LOSS OF CONTROL.
I HAVE TAKEN MY 2003 SATURN VUE IN 8 TIMES FOR HIGH IDLE (1000 RPM) IN NEUTRAL, SES LIGHT ON, AND ENGINE COOLING FAN GOING ON. THE DEALER STOPPED ATTEMPTING TO FIX THE PROBLEM ON VISIT 6 (WHEN THEY LET MY CAR SIT AT THE DEALERSHIP FOR 13 DAYS WITH 1 DIAGNOSIS ATTEMPT). ANOTHER DEALER HAS LOOKED AT THE CAR FOR THE LAST TWO VISITS. SATURN SAYS THEY CANNOT FIND ANYTHING WRONG. YET I HAVE FOUND A SATURN SERVICE BULLETIN ON THE NHTSA WEBSITE. THE HIGH IDLE IS A SAFETY ISSUE BECAUSE IT AFFECTS MY SHIFTING. AN INDEPENDENT ASE CERTIFIED MECHANIC HAS STATED THAT THE HIGH IDLE AND ENGINE FAN RUNNING WILL EVENTUALLY DAMAGE THE FAN, ENGINE MOUNTS AND CATALYTIC CONVERTER. OF COURSE, MY GAS MILEAGE IS COMPROMISED AS WELL AS MY SAFETY. THE SERVICE BULLETIN PERTAINS TO THE SES LIGHT, CODE P0171 FUEL TRIM SYSTEM LEAN. *AK
WHILE DRIVING IN SNOW AND ACCELERATING AUTOMATIC TRANSMISSION FAILED. *AK *MR
THE VEHICLE EXPERIENCED A PROBLEM WITH THE TRANSMISSION. WHILE THE VEHICLE WAS ON AN INCLINE, THE TRANSMISSION SHUT DOWN. THE VEHICLE HAS FRONT WHEEL DRIVE WHICH WAS EFFECTED BY THIS METHOD. PROVIDE FURTHER DETAILS................................................................*JB
WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE DRIVER PULLED THE DOOR HANDLE TO EXIT. THE LOCKING MECHANISM FAILED TO RELEASE OR DISENGAGE. PLEASE PROVIDE FURTHER INFORMATION. *PH
I WENT TO DRIVE TO WORK AND ALL OF A SUDDEN THE REDUCED POWER LIGHT CAME ON AND THE SERVICE ENGINE SOON LIGHT CAME ON. I HAD THE ACCELERATOR FLOORED, RPM SHOT UP TO 6000 AND I WAS DOING ONLY 35 MILES AN HOUR DOWN THE ROAD. DEALERSHIP REPLACED THE VALVE BODY. *LA
2003 SATURN VUE 4 CYL VTI HAS TRANSMISSION PROBLEMS. TRANSMISSION HAS BEEN REPAIRED TWICE, CONTINUES TO MAKE RUMBLING NOISE ALONG WITH APPARENT LOSS OF PERFORMANCE. SATURN ADMITS THAT THE PROBLEM APPEARS TO BE A DEFECT IN THE MODEL, BUT CANNOT REPAIR. *LA
WHILE ON A MAJOR HIGHWAY AND AT SPEED, THE VEHICLE STOPPED ACCELERATING BUT CONTINUED TO PRODUCE RPM'S. VEHICLE HAS BEEN TO DEALERSHIP 4 TOTAL TIMES DEALING WITH ACCELERATION PROBLEMS. CREATES MAJOR SAFETY ISSUE! DEALERSHIP HAS "WASHED HANDS" OF PROBLEM WE ARE NOW TAKING UP ISSUE WITH MANUFACTURER. *LA
WHILE DRIVING THE TRANSMISSION FAILED WITHOUT WARNING. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM
VTI TRANSMISSION FAILED AT HIGHWAY SPEED. COULD HAVE CAUSED ACCIDENT, VEHICLE COULD NOT HOLD SPEED IN THE MIDDLE OF HIGWAY. *LA
WAS ON HIGHWAY AND VEHICLE LOST ALL ACCELERATION. WOULDN'T GO OVER AROUND 25-30 MPH. *LA
WHILE VEHICLE WAS PARKED OVERNIGHT, THE NEXT DAY THE CONSUMER NOTICED A FUEL PUDDLE UNDER THE VEHICLE. HAD TAKEN VEHICLE TO DEALERSHIP. MECHANIC NOTICED THE FUEL LINES HAD A HOLE IN THEM AND HAD TO REPLACED THEM. PLEASE PROVIDE FURTHER INFORMATION. *PH
CONSUMER STATED THE FRONT DOOR LATCHES RELEASED FROM THE INSIDE OF VEHICLE. DEALER HAS BEEN CONTACTED. *AK THE INSIDE RELEASE HANDLES FAILED. THE ONLY WAY TO OPEN THE DOOR WAS TO REACH OUTSIDE THE WINDOW AND PULL THE DOOR HANDLE. *PH THE DOOR WAS REPAIRED THREE TIMES. *JB
THE HEADLIGHT AND DAYTIME RUN LIGHTS BURN OUT WHEN IT RAINS... INSTEAD OF FINDING OUT THE CAUSE OF THE PROBLEM IS, THE DEALER JUST REPLACES THE BULBS AND SENDS ME ON MY WAY. THE FOLLOWING RAINY DAY, THERE I AM BACK AT THE DEALER WITH THE SAME PROBLEM. SO FAR THIS WILL BE THE THIRD TIME, NOT INCLUDING THE PROBLEMS WITH THE DRIVETRAIN/REAR DIFF THAT HAD TO BE REPLACED, THE DASH AND CABIN RATTLES THAT NONE CAN SEEM TO FIX, AND THE TRANSMISSION THAT ONCE LEFT ME STRANDED AT A STOP SIGN. *LA
MAY 2003, BOUGHT 03 SATURN VUE. JUNE 2003: POINTED OUT RATTLE IN STEERING COLUMN. TOLD THE WRONG PART HAD BEEN INSTALLED, REPLACEMENT PART ORDERED/INSTALLED. *LA 7/03, REPORTED SAME RATTLING. TECHNICIAN SAID IT WAS SAME PROBLEM, BUT WROTE DOWN IT WAS A NOISE IN THE DASHBOARD. 9/03, RATTLE BACK. 9/28, STEERING SEEMED LOOSE, WENT OFF THE ROAD TWICE GOING AROUND CURVES. 9/29 DRIVING TO WORK, HEARD A LOUD RATTLE, THEN "THUNK", THEN THE STEERING PULLED & I HIT A PARKED CAR. TOLD SATURN DEALER ABOUT ACCIDENT, ASKED TO CHECK STEERING. DEALER SAID THERE WAS PROBLEM WITH THE STEERING AND "A PART" WAS BEING ORDERED. LATER CALLED, SAID WE HADN'T TOLD HIM CAR HAD BEEN IN AN ACCIDENT (WE HAD) AND THEY WOULDN'T TOUCH IT UNTIL ENGINEER LOOKED AT IT. DEALER REFUSED TO HONOR EXTENDED WARRANTY WE PURCHASED, PROVIDING RENTAL WHILE CAR WAS IN SHOP, UNTIL ENGINEERING TEAM LOOKED AT THE CAR. I WAS ALSO TOLD THE "RACK" HAD TO BE REPLACED. SATURN CALLED 10/10, 4PM. SAID ENGINEER WOULD LOOK AT CAR SOMETIME FOLLOWING WEEK. SAID THEY HAD "BACKLOG" AND COULDN'T GET TO IT SOONER. 10/13, CALL FROM ENGINEER SAYING NOTHING WRONG WITH THE STEERING, SATURN NOT AT FAULT FOR THE ACCIDENT, WOULD NOT REIMBURSE FOR RENTAL OR COVER DEDUCTIBLE. BUT THEY WOULD FIX THE STEERING UNDER THE WARRANTY - THE SAME STEERING THAT WAS NOT A PROBLEM?! I WAS TOLD THAT THE POWER STEERING PUMP HAD BEEN REPLACED AT THE FIRST VISIT. THEN I WAS TOLD THAT THE STEERING COLUMN HAD BEEN REPLACED AT THE FIRST VISIT. OCT. 17, PICKED UP THE
CONSUMER STATED AFTER SHIFTING GEAR INTO DRIVE WHILE GOING DOWN HILL TRANSMISSION WOULD NOT ENGAGE. DEALER HAD BEEN CONTACTED. *AK
VEHICLE WAS PURCHASED IN JUNE 2003. AT THE DEALER THE STABILIZER LINKS HAVE BEEN REPLACED 3 TIMES BECAUSE OF SEVERE BINDING (2 TIMES IN AUGUST 2003 AND 1 TIME IN SEPTEMBER, 2003). THE FACTORY WAS NOTIFIED BY THE DEALER AND THE FACTORY ADVISED THAT NO FIX OR REPLACEMENT LINK IS AVAILABLE. THE FACTORY ALSO ADVISED THAT IT IS A KNOW PROBLEM OF A DEFECTIVE PART AND OTHER VUES ARE EXPERIENCING THE PROBLEM. WHEN THE BINDING OF THE STABILIZER LINK OCCURS IT CAUSES A GRINDING AND CLUNKING NOICE WHILE TURNING.
2003 SATURN VUE: WHILE DRIVING, THE "REDUCED POWER" LIGHT COMES ON AT THE SAME TIME THAT THE CAR HAS BEEN REDUCED IN SPEED TO 15 TO 20 MPH. THIS SUDDEN REDUCTION, WITHOUT WARNING IS A SAFETY HAZARD WHILE DRIVING IN TRAFFIC. THE SUDDEN REDUCTION HAS THE SAME EFFECT AS PUTTING ON THE BRAKES WITHOUT THE BRAKE LIGHTS.
ODI 10039640 (RELATED?) WHILE STOPPED ON A HILL, THE VEHICLE SLIDES BACK VERY,VERY QUICKLY WHILE ACCESSING THE GAS PEDAL. NUMEROUS ACCIDENTS AVERTED BY USING LEFT LEG FOR THE BRAKE. TRANSMISSION REPLACED ONCE, STARTING TO DO THE SAME AGAIN.
HI ,I HAVE A 03 SATURN VUE ....THAT IS A BIG LEMON ...THE STERING WHEEL MOTOR STOPPED WORKING A LOT OF TIMES. ALSO, WAS NOISY. *AK
WHEN USING THE RESUME BUTTON ON CRUISE CONTROL SYSTEM THE BUTTON STICKS AND CAUSES THE VEHICLE TO ACCELERATE. DEALER REPLACED THE CRUISE CONTROL SYSTEM. *AK
THE CONSUMER STATED WATER LEAKED INTO THE PASSENGER CABIN THROUGH THE ROOF OF THE VEHICLE. THIS CAUSED AN UNSAFE DISTRACTION WHEN DRIVING IN INCLEMENT WEATHER.*AK CONSUMER ALSO HAD TRANSMISSION PROBLEMS AND HER MAIN CONCERN WAS THE ALL WHEEL DRIVE. THE CONSUMER WAS SCARED OF THE VEHICLE AND HAD A BAD EXPERIENCE WITH THE DEALER. SHE WOULD LIKE SATURN TO BUY THE VEHICLE BACK. *PH *JB
TRANSMISSION FAILED, DEALER HAD REPAIRED VEHICLE SIX TIMES.*AK
CONSUMER DROVE 2003 SATURN VUE WITH THE VARIABLE SPEED TRANSMISSION ON A DIRT ROAD WHICH LED TO THE TOP OF CHELAN BUTTE, IN CHELAN COUNTY ON JULY 6, 2003. THIS WAS A FREQUENTLY USED ROAD BECAUSE THE TOP OF THE BUTTE WAS USED TO LAUNCH HANG GLIDERS. CONSUMER HAD DRIVEN ON THE SAME ROAD WITH 1986 AUDI, THE PREVIOUS DAY JULY 5, 2003, AND IT COMPLETED THE CLIMB WITH NO PROBLEMS. THE SATURN VUE ALMOST STALLED IN NEGOTIATING ANY GRADE ABOVE 5%. TRANSMISSION WOULD REDUCE THE RPMS TO 1500 AND BELOW WHILE BEING DRIVEN WITH FOOT TO THE FLOOR, ASKING FOR MORE POWER. THERE WAS NO RESPONSE. THEN, SUDDENLY A VERY LOW RATIO WOULD ALLOW THE ENGINE TO REV TO OVER 2000 RPMS, ONLY TO REPEAT THIS CYCLE AT THE NEXT TURN OR GRADE. THE FACTORY AND DEALER HAVE MAINTAINED THAT TRANSMISSION WAS OPERATING "AS DESIGNED." CONSUMER CONTENDED THAT HAVING TRANSMISSION CONTROL THE SPEED OF THE CAR WAS ACTUALLY A CAR OUT OF CONTROL. COULD HAVE EASILY STALLED WITH NO WAY TO CONTINUE UP THE GRADE. VEHICLE WAS CARRYING 4 PASSENGERS ON THE INCIDENT DATE. AFTER TAKING THE CAR TO THE DEALER, WHO DID NOTHING TO THE TRANSMISSION, CONSUMER TOOK IT UP THE BUTTE ALONE AS AN UNLOADED VEHICLE. IT REPEATED THE ABOVE THREE TIMES IN THE COURSE OF 5 MILES. *AK
HORN IS HARD TO ACTIVATE ON THE STEERING WHEEL. IT NEEDS TO BE SOFTER OR EASIER TO SOUND HORN. *AK
WHEN THE VEHICLE WAS ON AN INCLINE, IT ROLLED BACK. THE DEALER TOLD THE CONSUMER THE VEHICLE WAS DESIGNED THAT WAY. *JB
THE VARIABLE DRIVE UNIT TRANSMISSION IN MY 2003 VUE HAD TO BE REPLACED WHEN THE CAR HAD 10,229 MILES ON IT. WORK TOOK PLACE AT DELRAY BEACH, FL DEALERSHIP ON 7/17/03. DEALERSHIP ACKNOWLEDGED THAT THE TRANSMISSION WAS FAULTY. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Saturn Vue → · Every Vue year → · How the figures are calculated →