FIRST TIME DRIVING SATURN VUE ON FREE WAY, MOTOR STARTED RACING AND VUE HAD NO GEARS, LOST SPEED , HAD TO GET OFF ROAD AND HAVE VUE TOWED TO DEALERSHIP, THEY INSTALLED NEW TRANSMISSION CALIBRATION AND NEW TRANSMISSION FLUID AND ADDITIVE AND INFORMED ME FOR THE FIRST TIME THAT MY VUE HAD A VTI TRANSMISSION AND THIS TYPE OF TRANSMISSION MAY EXPERIENCE CERTAIN TRANSMISSION CONCERNS THAT MIGHT AFFECT CUSTOMER SATISFACTION AND MAY REQUIRE REPAIR OR REPLACEMENT. 2ND TIME I WAS DRIVING ON ROAD AND AGAIN MOTOR STARTED TO RACE AND GEARS WOULD NOT WORK, AGAIN I HAD TO GET OFF ROAD AND HAVE VUE TOWED TO DEALER, THEY REPLACED TRANSMISSION SPEED SENSOR INSIDE TRANSMISSION VALVE BODY COVER. 2ND TIME DRIVING ON ROAD. *JB
2003 Saturn Vue complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEEDS, THE ENGINE REVS HIGH AND THE VEHICLE COMPLETELY STOPS. THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED INTO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER DETERMINED THE TRANSMISSION NEEDED REPLACED. HOWEVER, THE SAME TRANSMISSION WOULD BE USED. ALTHOUGH, THE DEALER WAS AWARE OF THE PROBLEM BUT NO REPAIRS WERE MADE.
2003 SATURN VUE HOOD RELEASE CABLE AND WINDSHIELD WIPER MOTOR WAS REPLACED. *TS THE REAR DIFFERENTIAL WAS REPLACED (WARRANTY). WHILE REPAIRING THE REAR DIFFERENTIAL THE TECHNICIAN NOTICED THAT THE PROMPT SHAFT CENTER BEARING WAS BROKEN (WARRANTY). THERE WAS NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE TECHNICIAN DETERMINED THAT THE TRANSAXLE. THE TECHNICIAN UPDATED THE TCM AND ADDED CVT ADDITIVE (WARRANTY). THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE OXYGEN SENSOR WAS FAULTY (WARRANTY). THE AIR BAG AND HORN WERE ALSO REPLACED. *NM
PURCHASED MY SATURN VUE USED IN MARCH 2005...AT THAT TIME I HAD 6K MILES LEFT ON THE ORIGINAL WARRANTY...IN JUNE 2005 TOOK IT TO MY LOCAL SATURN DEALERSHIP TO TAKE CARE OF ALL NORMAL ISSUES & GET A MAINT CHECKUP...AT THAT TIME THEY REPLACED THE RESISTOR- ENGINE COOLING FAN (DUE TO BLOWING HOT AIR WHEN AIR CONDITIONER WAS ON), HEAD LAMP ASSEMBLY COMPOSITE ON FRONT LEFT (CRACKED WHERE BOLTED TO FRAME), OBD SYSTEM UPGRADE (RECALL), REPLACEMENT OF REAR LATERAL LINK ASSEMBLY (RECALL), AND LAST THE GEAR SHIFT CABLE WAS REPLACED/ADJUSTED & LUBED DUE TO GOING BAD - AT THAT TIME THEY NEVER DISCLOSED TO ME THAT THE GEAR SHIFT CABLE HAD ALREADY BEEN REPLACED 3X'S SINCE JAN 2003. ON DEC 24TH @ 10:00AM...MY ENTIRE GEAR SHIFT ASSEMBLY FAILED AND LEFT ME STRANDED...THE CAR WAS TOWED TO THE DEALERSHIP THAT I PURCHASED IT FROM...DUE TO ME BEING 5,000 OVER MY WARRANTY...THEY WERE NOT GOING TO REPLACE IT...APPROX COST OF $450. I WENT DIRECTLY OVER TO MY LOCAL DEALERSHIP....FORT WAYNE, IN SATURN...A SERVICE CONSULTANT PULLED UP THE HISTORY OF MY VUE AND DISPLAYED TO ME THAT THE GEAR SHIFT HAD BEEN WORKED ON 4 OTHER TIMES...HIS SERVICE MANAGER STATED HE WOULD NOT TAKE CARE OF IT DUE TO THE WARRANTY HAD EXPIRED & IT WAS NOT HIS FAULT...I CALLED SATURN'S CORPORATE OFFICE INFORMED THEM OF THE ISSUE...THEY INFORMED ME THAT THEY WOULD GET IT TAKEN CARE OF WITH NO QUESTIONS ASKED...WAITING TO SEE WHAT IS DONE...MY VEHICLE IS CURRENTLY AT THE DEALERSHIP....AS FOR THE SERVICE MANAGER @ FW, IN SATURN DEAL
THE HORN IN MY 2003 SATURN VUE MALFUNCTIONED. WHEN TAKEN TO THE LOCAL SATURN DEALER FOR REPAIR, THEY REPLACED SEVERAL COMPONENTS ($400) AND ULTIMATELY TOLD ME THEY HAD TO REPLACE THE COMPUTER MODULE THAT GOVERNED THE HORN ($700). THEY ALSO TOLD ME THAT THIS MODULE GOVERNED THE AIRBAGS. HOWEVER, THE AIRBAG WARNING LIGHT WAS NOT LIT BECAUSE THE COMPUTER MODULE HAD FAILED. A HORN PART SHORTED OUT AND RESULTED IN MY SON DRIVING A CAR WITH NO AIRBAGS AND NO WARNING OF THAT. *NM
DT: THE CONTACT STATED THE RIGHT REAR WHEEL CAME OFF THE VEHICLE AFTER ALL OF THE STUDS CAME OFF. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THERE WAS A RECALL FOR THE REAR SUSPENSION IN JANUARY, AND THEY FOUND ONE OF THE STUDS BROKE, AND REPAIRED IT. THE DEALERSHIP STATED THIS IS HAPPENED BECAUSE THE TIRES ON THE VEHICLE WERE NOT THE FACTORY TIRES AND NEEDED LONGER STUDS. THE WHEEL BEARING WAS DAMAGED, BUT THE DEALERSHIP HAS NOT GIVEN THE CONTACT A REPORT OF THE DAMAGES. A POLICE REPORT WAS TAKEN AT THE SCENE. *AK UPDATED 12/07/05. *JB
CONSUMER WAS UNABLE TO HAVE RECALL WORK DONE ON 2003 SATURN VUE, DUE TO PARTS WERE NOT AVAILABLE. *TS THE CONSUMER ALSO ENCOUNTERED PROBLEMS WITH THE A/C FAILING TO WORK PROPERLY, MOLDING PEELING AWAY FROM THE STRUCTURE AND THE REAR SUSPENSION COLLAPSING WHICH CAUSED THE ROLL OVER. *SC
MY 2003 SATURN VUE W/VTI TRANS HAS HAD 4 EPISODES OF NEAR-STALLING, HESITATION UPON ACCELERATION IN 3-WEEK PERIOD IN OCTOBER. 1ST EPISODE VEHICLE DID NOT RESPOND WHEN GAS PEDAL PUSHED. FINALLY RESPONDED WITH A LURCHING FORWARD. TEMP IN 90'S OUTSIDE. SECOND EPISODE SITTING FOR 8 HOURS AT WORK. HEATER TURNED ON. WENT TO LEAVE PARKING LOT & STOPPED AT SIGN. WHEN ACCELERATOR DEPRESSED, THERE WAS BRIEF RESPONSE AND THEN A "NEAR-STALL"/HESITATION. HAPPENED 3 TIMES IN SUCCESSION BEFORE LEAVING PARKING LOT. THIRD EPISODE 3 DAYS LATER. VEHICLE WAS IN CONDO PARKING LOT FOR 2 HRS. I WENT OUT TO GO TO THE GROCERY STORE. DIDN'T PUT ON A/C OR HEAT. BACKED UP VEHICLE. WHEN STARTED TO DRIVE FORWARD, IT NEAR-STALLED/HESITATED BEFORE GETTING OUT ONTO ROAD. FOURTH EPISODE 7 DAYS LATER. LEFT WORK AFTER 8 HOURS INTO BUSY TRAFFIC. HAD 2 MORE INCIDENTS IN TRAFFIC. LEFT THIS STREET AND WENT TO POST OFFICE. PARKED OUTSIDE AND WENT IN FOR 5 MINUTES. BACKED VEHICLE UP AND NEAR-STALL HAPPENED AGAIN. WENT TO DEALERSHIP 3 TIMES AFTER THESE EPISODES. HOOKED UP TO COMPUTER AND NOTHING WAS FOUND, NOTHING DONE TO FIX IT. GM TOLD ME, "IF YOU'RE EVER IN THE AREA WHEN IT HAPPENS, STOP BY RIGHT AWAY." I DON'T LIVE CLOSE TO THEM. TOLD ME TO RUN OUT THE GAS TANK COMPLETELY UNTIL THE LOW FUEL LIGHT GOES ON AND FILL W/93 OCTANE AT BP AMOCO. STILL NO RESOLUTION FOR PROBLEM. SEVERE SAFETY CONCERN FOR ME AND THOSE AROUND ME. *NM
WHILE BRAKING THE VEHICLE VIBRATES SIGNIFICANTLY. THE SATURN DEALERSHIP IN HICKORY, NC LOOKED AT THE AUTOMOBILE AND TOLD ME THAT THERE WAS NOTHING WRONG WITH IT. THE PROBLEM CONTINUED TO OCCUR AND I TOOK THE VEHICLE BACK TO THE SATURN PLACE WHERE THIS TIME THEY SAID THE ROTORS OF THE VEHICLE WERE WARPED. WHEN I HAD A LOCAL MECHANIC WITH MORE THAN FORTY YEARS OF EXPERIENCE TO "TURN" THE ROTORS AS SUGGESTED IT WAS FOUND THAT THE DIAGNOSIS OF WARPED ROTORS WAS CORRECT, BUT THE SOLUTION OF "TURNING" THE ROTORS WOULDN'T BE ABLE TO FIX THE PROBLEM. I NOW AM PURCHASING NEW ROTORS FOR THE VEHICLE. PLEASE NOTE THAT THERE ARE LESS THAN FIFTY THOUSAND MILES ON THE VEHICLE AND THAT THERE WERE NO APPARENT REASONS AS TO WHY THIS SITUATION WOULD OCCUR.*JB
THE PROBLEM I ENCOUNTER WITH MY CAR IS TRANSMISSION RELATED. LAST YEAR, I WAS STOPPED AT A TRAFFIC LIGHT, THEN THE LIGHT TURNED GREEN, I ACCELERATED AS USUAL, THE ENGINE??S SPEED INCREASED AND THE CAR DID NOT MOVE. SUDDENLY, WITH A LOUD NOISE THE CAR JERKED FORWARD. THE CAR BEHIND ME ALMOST CRASHED INTO MY CAR, AND THE DRIVER SCREAMED AT ME AND WAIVING HIS HANDS. THE CAR WAS TAKEN TO THE SATURN DEALER ON JULY 30, 2004. THEY KEPT THE CAR FOR A WEEK, AND REPAIRED OR REPLACE THE TRANSMISSION. THE PROBLEM RECURRED, AND I BROUGHT THE CAR TO THE DEALER AGAIN ON JUNE 30, 2005. THEY COULD NOT DUPLICATE THE PROBLEM THIS TIME. LAST JULY, THE 07, I BROUGHT MY CAR TO THE DEALER FOR THE SAME PROBLEM, AND THIS TIME THEY REPLACED THE TRANSMISSION FLUID, AND REPROGRAMMED THE TCM. SEPTEMBERS, 2005, I STOPPED AT A STOP SIGN TO LEAVE THE COMPLEX WHERE I RESIDE, AND THE SAME PHENOMENON RECURRED: I ACCELERATED, BUT THE CAR DID NOT MOVE, THEN SUDDENLY JERKED FORWARD, AND AGAIN I ALMOST CRASHED IN THE CAR COMING FROM MY LEFT. I LOVE MY CAR, BUT I AM AFRAID TO DRIVE IT NOW! THE FIRST TIME THE TRANSMISSION WAS REPAIRED, THE CAR WAS ABOUT 10,000 MILES. I HAD THE SAME PROBLEM LAST JUNE AT 21,831 MILES, AND AGAIN LAST JULY, AT 22,164 MILES. *NM
DT: 2003 SATURN VUE. THE FRONT SWAY BAR LINKS AND TORSION BAR HAVE BEEN REPLACED THREE TIMES AND THE PROBLEM RECURRED. THE SUSPENSION AND STEERING MADE GRINDING SOUNDS AND THE CAR HANDLED DIFFERENTLY. THEY WERE REPLACED ON MARCH 8, 2004, MARCH 3 2005, AND JULY 27, 2005. THE VEHICLE HAS 29,000 MILES ON IT. SATURN TOLD THE CONSUMER TO SEE THE DEALERSHIP ABOUT THE PROBLEM. *AK THE ABS ACTIVATED UNDER NORMAL BRAKING CONDITIONS. THE WIPER SWITCH WAS REPLACED DUE TO A SHORT. THE STEERING SHAFT NEEDED TO BE LUBRICATED. *JB
FREON LEAK IN A/C. VUE WAS TAKEN IN TO DEALERSHIP IN MAY 2003, MAY 2004, AND COMPLAINT FILED MAY 2005 WITH THE CAR HAVING BEEN IN 13 TIMES THIS SUMMER 2005. DEALERSHIP REFUSES TO DIAGNOSE PROBLEM. ALL THEY DO IS REFILL FREON WHEN IT LEAKS OUT. THEY DID FINALLY REPLACE COMPRESSOR AFTER I WROTE TO SATURN CUSTOMER ASSISTANCE CTR IN TN. HAD CAR IN AUG 27, SEPT 10 AND SEPT 17-NOTHING WAS DONE OTHER THAN WASH MY CAR AND SPRAY DEODORIZER IN VENTS TO COVER THE SMELL OF LEAKING FREON. SATURN ASSISTANCE CENTER CONFIRMED VIA EMAIL FREON DISCHARGE AND RE-CHARGE WITH DYE WOULD BE DONE AT MY LAST APPT, 9/17/95--THIS WAS NOT DONE. THE A/C HAS NEVER BEEN REPAIRED--AND SATURN HAS TRIED TO HIDE THE PROBLEM. *JB
I HAVE PROBLEMS WITH THE FOLLOWING IN MY 2003 V4 MANUAL SATURN: CD PLAYER STOPPED WORKING, MY SUNROOF FELL APART. I HAVE HAD ALL FOUR TIE ROD ENDS REPLACED AT INDIVIDUAL SERVICE DATES, MY ROTORS WERE GROUND LAST NOV AND NOW THEY BEEN REPLACED. MY TIRES NEEDED TO BE REPLACED LAST YEAR AFTER ABOUT A YEAR OF OWNERSHIP. *JB
I PURCHASED MY 2003 AWD V6 VUE NEW FROM THE SAME DEALERSHIP THAT I TAKE IT TO FOR REPAIRS. SINCE I HAVE OWNED IT, I HAVE REPORTED SEVERAL TIMES THAT THE VEHICLE "STALLS" WHILE ACCELERATING. USUALLY AROUND 40 MPH. THE RPM'S REV UP (TO THE RED) AND THE CAR GOES NOWHERE, LIKE IT HAS SUDDENLY SHIFTED INTO NEUTRAL. THIS HAPPENS WHILE ACCELERATING AFTER A STOP. NEEDLESS TO SAY, I HAVE HAD SEVERAL INCIDENTS WHERE I WAS ALMOST REAR-ENDED. I FEEL THE DEALERSHIP IS TRYING TO RESOLVE THE PROBLEM, BUT HAVE BEEN UNABLE TO GET IT TO REPEAT. WE ARE NOW LOOKING AT HAVING ONE OF THE SERVICE TECH DRIVE IT FOR A WEEK OR TWO TO SEE IF THEY CAN GET IT TO OCCUR. IT HAPPENS TO ME AT LEAST 3-6 TIMES A MONTH, BUT INTERMITTENTLY. I DO NOT HAVE A VTI TRANSMISSION. I HAVE TWO OTHER PROBLEMS WITH MY VUE THAT HAVE BEEN UNABLE TO BE FIXED; THE FIRST IS THE STEERING/ALIGNMENT. IF I HOLD THE STEERING WHEEL STRAIGHT ON, THE CAR GOES TO THE LEFT. THE DEALERSHIP WILL FIX THE ALIGNMENT, AND WITHIN 2 DAYS IT OFF AGAIN. I HAVE TO STEER TO THE RIGHT TO KEEP THE VEHICLE STRAIGHT. IT HAS NEVER BEEN INVOLVED IN A WRECK AND I CAN SEE NO REASON FOR THE ALIGNMENT TO GO OFF SO QUICKLY. SECONDLY, THE CAR MAKES A LOUD POPPING SOUND WHEN IDLING IF THE A/C OR HEATER IS ON. THE DEALERSHIP SAYS THIS IS NORMAL. IT JUST DOESN'T SEEM RIGHT. THE VENTS ALSO BLOW AIR WHEN THE SYSTEM IS OFF. MY VUE HAS 46,001 MILES. I STAND BEHIND THE VEHICLE AND MY DEALERSHIP. I JUST WISH THEY COULD FIGURE OUT WHAT IS CAUSING IT TO REV OUT THE WAY IT
DT: THIS WAS THE SECOND TIME THE FRONT AND BACK WHEEL BEARINGS HAVE BEEN REPLACED, THE SATURN DEALER REFUSED TO REPLACE THEM , INSISTING THAT THE TIRES WERE NOT PROPERLY ROTATED. WENT BACK TO SATURN AGAIN AND SAID THE TIRES NEEDED TO BE REPLACED. HAVE REPLACED ALL FOUR OF THE TIRES. SATURN REPLACED THE FRONT TWO TIRES THEMSELVES. CURRENTLY, THE BEARINGS E FAILED AGAIN ON THE FRONT AND BACK. THE FIRST TIME THE CONSUMER TOOK VEHICLE TO SATURN FOR BEARING REPLACEMENT WAS ON AUGUST 6, 2003. *AK
DT: THE CONTACT OWNS A 2003 SATURN VUE, WHILE DRIVING AT 50-55 MPH AND WHEN IT IS RAINING THE VEHICLE WILL HYDROPLANE. HAS TO SLOW DOWN TO PREVENT LOSING CONTROL OF THE VEHICLE. THE CONSUMER STATES AS LONG AS THERE ARE PUDDLES OF WATER ON THE ROAD THE VEHICLE WILL HYDROPLANE. THE SERVICE DEALER STATES THEY ARE AWARE OF THIS HAPPENING. THE CONTACT CONTACTED THE SATURN CUSTOMER SERVICE, AND THEY ARE GOING TO GET BACK IN CONTACT WITH HIM TODAY. *AK
DT: THE CONTACT OWNS A 2003 SATURN VUE. SHE STATES THAT THE VEHICLE WILL REV AT ABOUT 35 MPH. THIS PROBLEM IS INTERMITTENT. THE CAR WILL JERK AND HESITATE. SHE HAS NOTICED THIS ON ROADS WITH A SLIGHT INCLINE. SHE CAN TRAVEL THE SAME ROAD TWICE AND THE PROBLEM MAY OR MAY NOT OCCUR.*AK *JB
I HAVE A 2003 SATURN VUE AWD V6 VIN [XXX]. WHEN I HAD BOUGHT THIS VEHICLE THERE WAS A POPPING SOUND IN THE FRONT DRIVE-TRAIN WHILE TURNING AT ANY SPEED. I WAS ABOUT TO PURCHASE ANOTHER VUE FROM A USED CAR DEALERSHIP, BUT UPON READING THE CAR FACTS REPORT IT WAS A 'FACTORY BUY BACK' FOR AN UN-FIXED POPPING SOUND IN THE FRONT END SUBSEQUENTLY I DID NOT PURCHASE THIS VEHICLE. THE OTHER DAY I WAS OUT FISHING DOWN A DIRT ROAD I HAD PASSED MY FAVORITE SPOT. SO, I HAD TO MAKE A 3 POINT TURN ON THE UNEVEN ROAD, I TURNED THE WHEEL ALL THE WAY TO THE LEFT AND THE FRONT LEFT TIRE WENT INTO A POT HOLE, I PUT IT INTO REVERSE GIVING IT GAS WHILE TURNING THE WHEEL TO THE RIGHT AND HEARD A SOUND POP!-CRUUUNCH! AFTER A QUICK FIELD INSPECTION IT LOOKED LIKE THE CV BOOT CAME LOOSE AND LOST ALL THE GREASE . SO I DROVE IT REAL SLOW BACK HOME AND AFTER TAKING THE TIRE OFF I SAW THAT THERE WAS METAL SHAVINGS, BEARINGS, PIECES ECT. ON THE FRONT LEFT AXLE. SATURN TOLD ME THEY WOULD TAKE CARE OF IT THROUGH THE WARRANTY AN I AM STILL AWAITING THE RETURN OF MY VEHICLE. IT IS TO MY BELIEF THAT THIS IS AN OFTEN OCCURING PROBLEM. SHOULD THIS HAPPEN TO SOMEONE WHO DID NOT REALIZE THE SERIOUSNESS OF THE PROBLEM DEATH COULD RESULT FROM HARD BRAKING OR EVASIVE MANUVERING WITH THIS EXISTING CONDITION TO THE AXLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SATURN HAS A DEFECT IN THEIR REAR WHEEL BEARING ON THEIR 2003 VUE. I HAVE HAD THREE REPLACED ON MY VEHICLE AND HAVE ANOTHER OUT.
CONSUMER STATES: TOOK IN VEHICLE ON 5 SEPARATE TIMES FOR TRANSMISSION, WHINING NOISE WAS HEARD, ALMOST LIKE THE ENGINE WAS OVERHEATING. WAS ON HIGHWAY, AND NO MATTER HOW MUCH GAS CONSUMER GAVE IT VEHICLE WOULDN'T MOVE. WHEN GIVING IT MORE GAS THE ENGINE WOULD REV BUT STILL WOULDN'T GO. BEFORE PROBLEMS WITH TRANSMISSION, AT A SEPARATE TIME, SOMETHING WITH THE COMPUTER WENT WRONG. IT COMPLETELY SHUT DOWN. SUCH AS GAS GAUGE SHOWED EMPTY TANK AND SPEEDOMETER WENT TO ZERO.*AK WHEN AT A STOP IDLE SEEMS TO DROP AND WHEN ACCELERATING FROM STOP, VEHICLE HESTIATES AND LURCHES. TRANSAXLE SPEED SENSOR REPLACED. TRANSMISSION CONTROL MODULE REPROGRAMED DUE TO WHINING NOISE. HOOD WON'T OPEN. HOOD CABLE READJUSTED. DRIVER AND PASSENGER WASHER NOZZLE MISSING AND REPLACED. STEERING WHEEL MAKING NOISE. SHAFT BOOT GREASED. SERVICE ENGINE SOON (SES) LIGHT ON. OXYGEN SENSOR WAS CONTAMINATED AND REPLACED. *TT
SATURN VUE EXPERIENCING PROBLEMS WITH THE TRANSMISSION, CATALYTIC CONVERTER SHIELD, WINDSHIELD, ACCELERATOR, REAR SUSPENSION, DEFECTIVE PASSENGER SIDE BALL JOINTS, STRUTS AND BUSHINGS.***NO ANSWER REQUIRED***. *MR THE DEFECTIVE CATALYTIC CONVERTER SHIELD WAS REPLACED, THERE WAS NOISE UNDER THE VEHICLE IN THE EXHAUST AREA OF THE VEHICLE DUE TO A DEFECTIVE MUFFLER. THE WINDSHIELD RATTLED AT HIGH SPEEDS. THE ACCELERATOR PEDAL STUCK RESULTING IN SUDDEN ACCELERATION. THE DRIVER'S DOOR WOULD NOT OPEN FROM THE INSIDE. *NM
OCCASIONALLY, SOMETIMES FREQUENTLY, (I CAN GO A MONTH WITHOUT IT HAPPENING), I STEP ON THE BRAKES AND JUST BEFORE THE FINAL STOP, THERE IS A LOUD GROANING SOUND AND THEN THE BRAKES LET THE CAR ROLL FORWARD A LITTLE MORE BEFORE THEY GRAB FOR THE FINAL STOP. I CAN FEEL THE PEDAL PUSHING BACK AGAINST MY FOOT. I HOLD CONSTANT PRESSURE ON THE PEDAL, BUT THE CAR STILL ROLLS FORWARD SLIGHTLY NO MATTER HOW HARD I PUSH. TWICE, THE CAR HAS ACTUALLY GONE INTO AN INTERSECTION SEVERAL FEET MORE THAN I EXPECTED IT TO. MY HUSBAND WAS WITH ME FOR ONE OF THOSE INCIDENTS. WE HAVE TAKEN THE CAR TO THE DEALER FOR SERVICE SEVERAL TIMES. ON EACH TRIP, THEY TELL US THERE IS NOTHING WRONG WITH THE BRAKES. WE FINALLY JUST TOLD THEM TO DO A COMPLETE BRAKE JOB AND PAID $500 FOR THAT WORK. LAST WEEK-END, IT HAPPENED AGAIN. CAN THIS BE AN EXAMPLE OF THE PROBLEM BEING INVESTIGATED BY NHTSA ACTION NUMBER : PE05020?
PROBLEMS WITH TRANSMISSION EQUIPMENT ON 2003 SATURN VUE.***NO ANSWER REQUIRED***.*MR THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER WAS NOTIFIED OF A TRANSMISSION RELATED RECALL ON THE VEHICLE. FOUR MONTHS LATER THE TRANSMISSION FAILED WITHOUT WARNING IN TRAFFIC. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED (VTI TRANSMISSION). THE MANUFACTURER IS AWARE OF THE PROBLEMS WITH THE VTI TRANSMISSION BUT INSTEAD OF REPLACING THE WITH A DIFFERENT TYPE OF TRANSMISSION THEY EXTENDED THE WARRANTY. THE STARTER AND REAR WIPER MOTOR WAS REPLACED. BOTH FUEL SENDERS FAILED RESULTING IN INACCURATE FUEL READINGS. THE LIFTGATE BECAME STUCK WHEN OPENED. *NM
WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD POPPING NOISE. AS A RESULT, TIRE WAS LEANING OUTWARD. DEALER STATED THE LUGS NUTS CAME LOOSE. ALSO, WHEN APPLYING THE BRAKES VEHICLE WOBBLED FROM SIDE TO SIDE. *AK
AFTER HAVING MY (BRAND NEW) 2003 SATURN VUE FOR 4 MONTHS, IT STOPPED IN THE MIDDLE OF AN INTERSECTION ON MY WAY TO WORK. THE CAR WAS TOWED AND THE TRANSMISSION WAS REPLACED BY SATURN. AFTER THAT, I HAVE HAD OTHER INSTANCES OF POOR PERFORMANCE BY THE VEHICLE, WHICH, AGAIN WAS RELATED TO THE TRANSMISSION. EACH TIME, SATURN EITHER REPLACED OR REPAIRED THE PART(S) THAT WERE CAUSING THE PROBLEMS. I JUST RECENTLY HAD A PROBLEM WITH THE WAY THE CAR WAS DRIVING AND I TOOK IT IN TO FIND OUT THAT I HAD YET ANOTHER TRANSMISSION PROBLEM AS WELL AS A MALFUNCTIONING REAR SUSPENSION, WHICH I FOUND OUT HAD BEEN RECALLED. ALL PARTS WERE EITHER REPAIRED OR REPLACED. *JB
WHILE DRIVING AT ANY SPEED VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. *AK VIBRATION WAS FELT AT SPEEDS OF 75 MPH. THE CONSUMER HEARD A GRINDING NOISE WHEN MAKING LEFT OR RIGHT TURN. REAR WHEELS LOCKING AND SKIPPING. THE DEALERSHIP FOUND REAR DIFFERENTIAL WAS BAD CAUSING VIBRATION AND DRAGGING OF WHEELS. THE CONSUMER STATED THAT THE MANUFACTURER PUT OUT A TECHNICAL SERVICE BULLETIN BUT FAILED TO ALERT THE CONSUMERS. TECHNICAL SERVICE BULLETIN DATED 04/04 # 03-04-20-003A. *TC
WHILE DRIVING VEHICLE RAN OFF THE ROAD. CONSUMER DID NOT HIT ANYTHING, AND NOTHING HIT THE VEHICLE. UPON TRYING TO STEER THE VEHICLE BACK ONTO THE ROAD THE LEFT REAR WHEEL FELL OFF. *AK THE CONSUMER STATED THAT BOTH REAR WHEELS FELL OFF. *TC
WE TOOK OUR VUE IN FOR THE RECENT RECALL REQUIRING REPLACEMENT OF REAR LATERAL LINK ASSEMBLIES. WE HAD A "CLUNKING" NOISE IN THE FRONT AND WERE TOLD THE FRONT LINK ASSEMBLIES, FRONT STABILIZER SHAFT AND FRONT MOUNT ASSEMBLY AND STRUT UPPER BEARING NEEDED TO ALSO BE REPLACED. WE HAD TO PAY FOR THIS. CAR IS ONLY 2 YEARS OLD BUT HAS 48,000 MILES ON IT SO IT IS OFF WARRANTY. WE WERE TOLD THE DAMAGE WAS NOT DUE TO DRIVING (I.E. HITTING A BUMP, RAILROAD TRACK, ETC) BUT IT WAS "BECAUSE THE PARTS JUST WERE CORRODED. PROBABLY FROM ROAD SALT" BY THE SERVICE REP (JESSE SCOTT, SATURN OF GRAND RAPIDS, MI). COULD THERE BE A CONNECTION WITH THE RECALL FOR THE REAR SUSPENSION AND THE ADDITIONAL DAMAGE TO THE FRONT SUSPENSION? AGAIN, THE CAR WILL NOT EVEN BE 2 YEARS OLD UNTIL MAY, 2005.*AK
2003 SATUN VUE TRANSMISSON FAILURE IT STOP RIGHT IN FRONT SATURN SHOW ROOM *JB
UPON PRESSING DOWN FAIRLY HARD ON MY VEHICLE'S HORN IT HONKED IN A NORMAL FASHION AND STOPPED UPON WHEN I REMOVED MY HAND, BUT THEN IT CONTINUED TO HONK ON ITS OWN ON AN INTERMITTENT BASIS. AT THE SAME TIME, THE SERVICE VEHICLE WARNING LIGHT WENT ON. I WAS UNABLE TO STOP THIS CONDITION UNTIL THE FUSE WAS REMOVED.
I HAVE BEEN HAVING CONTINUAL ALL WHEEL DRIVE ISSUES WITH MY 2003 SATURN VUE. IT HAS BEEN STUCK IN BOTH SAND AND SNOW OF MODERATE DEPTH AND BEEN UNABLE TO DRIVE OUT UNDER IT'S POWER. I HAVE HAD IT TO THE DEALER A NUMBER OF TIMES AND NOW I AM TOLD THAT THE PROBLEM IS IN FACT A "SAFETY FEATURE". THE FEATURE NEARLY RESULTED IN A SERIOUS COLLISION WITH A SNOW PLOW WHEN MY VEHICLE BECAME STUCK IN ONLY 4" OF SNOW. I AM BEING TOLD BY OTHER VUE OWNERS THAT THEY HAVE EXPERIENCED SIMILAR PROBLEMS ASSOCIATED WITH BOTH THE TRANSMISSION AND REAR DIFFERENTIAL BEARINGS. I BOUGHT AN ALL WHEEL DRIVE VEHICLE AND PAID EXTRA FOR THIS FEATURE. I AM NOW SADDLED WITH VEHICLE THAT DOES NOT PERFORM AS ADVERTISED AND HAS ALREADY CAUSED A NEAR DISASTER. I HAVE REPORTED MY PROBLEM TO SATURN AND THE DEALER. A FORMAL FILE HAS BEEN STARTED. NO REPAIR HAS BEEN MADE SINCE SATRUN CLAIMS THIS TO BE A "SAFETY FEATURE" PER THE SERVICE MANAGER AT THE FREDERICK SATURN DEALERSHIP. IT IS NOT SAFE AND WILL RESULT IN ADDITIONAL PROBLEMS. *JB
TODAY IS 02/02/05. A FEW WEEKS AGO, THE HORN ON MY '03 SATURN VUE BECAME STUCK. THE ONLY REMEDY WAS TO PULL THE FUSE. YESTERDAY, THE VUE WAS AT THE DEALER (TO HAVE WORK DONE ON THE REAR SUSPENSION PER RECALL NOTICE). I HAD THE DEALER CHECK OUT THE HORN. THEY STATED THAT THE DIAGNOSTIC COMPUTER GAVE THE CODE THAT THE "AIRBAG NEEDED TO BE REPLACED". THE VUE HAS JUST 49,000 MILES ON IT AND IS ONLY 2 YEARS OLD. THE COST WILL BE $810.00. EVER SINCE I HAVE OWNED THE VEHICLE, THE HORN WAS DIFFICULT TO ACTIVATE. I CONDUCTED AN INTERNET SEARCH AND FOUND THAT MANY OTHER SATURN OWNERS HAD THIS SAME PROBLEM. (WHILE THE DEALER HAD THE CAR TODAY, THEY RE-INSTALLED THE FUSE AND THE HORN WAS FINE. I PICKED THE VEHICLE UP AT 6 PM. ALL WAS WELL UNTIL 1:30 AM THIS MORNING, WHEN THE HORN WENT OFF ALL BY ITSELF. AND AGAIN THE ONLY REMEDY WAS TO PULL THE FUSE).*AK
WHEN CONSUMER STOP FOR RED LIGHT, THEN STEP ON ACCELERATOR, CAR HESITATES THEN LURCHES FORWARD ABRUPTLY. *BF WHILE DRIVING 65 MPH THE CONSUMER HEARD A HUMMING NOISE AND THE VEHICLE SUDDENLY DECREASED IN SPEED TO AROUND 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE SOFTWARE. THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE TRANSMISSION HAD TO BE REPLACED. NOW THE REPLACEMENT TRANSMISSION IS HAVING PROBLEMS. *NM
I HAVE 2 SATURNS, A 2001 SC2 AND A 2003 VUE. A FEW MONTHS AGO, THE BATTERY ON THE SC2 WENT DEAD -- THIS WAS THE 2ND BATTERY SINCE THE VEHICLE WAS NEWLY PURCHASED. SO NOW THE SC2 IS ON ITS 3RD BATTERY SINCE TAKEN OFF THE SATURN SHOWROOM. THE VUE WAS ALSO PURCHASED NEW AND TODAY THE ENTIRE ELECTRICAL SYSTEM WAS DEAD. THIS VEHICLE IS ALREADY ON ITS 2ND BATTERY SO (IT APPEARS) THAT WILL NEED REPLACEMENT AS WELL. THERE APPEARS TO BE A MAJOR ELECTRICAL FAULT WITH SATURN VEHICLES THAT THEY REFUSE TO ADMIT. OTHERWISE, WHY WOULD 2 SATURNS (DIFFERENT MODELS) GO THROUGH A TOTAL OF 5 (60-MONTH) BATTERIES IN LESS THAN 5 YEARS. I RESPECTFULLY REQUEST THAT THIS COMPANY BE INVESTIGATED REGARDING THIS PROBLEM TO DETERMINE WHY THESE PROBLEMS EXIST. IN THE CASE OF MY SC2, SATURN (INITIALLY) REFUSED TO PAY FOR THE REPLACEMENT STATING THAT IT WAS NOT COVERED UNDER THEIR EXTENDED WARRANTY. IT WAS ONLY AFTER I TOLD THEM THAT HAD I PURCHASED DIRECTLY FROM AC DELCO THE WARRANTY WOULD BE HONORED AND THAT THEY -- IN THEIR CONTRACT WITH DELCO -- REFUSED THE WARRANTY SERVICES DELCO OFFERED. THEY APPARENTLY KNEW OF THE ELECTRICAL PROBLEMS WITH THEIR VEHICLES AND WANTED TO FLEECE CUSTOMERS RATHER THAN PAY DELCO EXTRA FOR THE WARRANTY AGREEMENTS. *NM
THE MORNING AFTER THE BLIZZARD I STARTED MY 2003 SATURN VUE WITH 20,000 MILES ON IT, I NOTICED A TICKING SOUND FROM ENGINE,I CONTINUED TO SHOVEL MY VUE OUT THINKING THE CAR IS COLD AND IT WILL BE OK . WELL THE SOUND DID NOT GO AWAY. CONCERNED I SHUT OFF CAR AND CALLED SATURN. TODAY I AM TOLD IT MIGHT BE A TIMING BELT TENSION THING . THEY ARE MAKING THE WARRANTY REPAIR AND WILL CALL ME TOMORROW WITH TEST DRIVE INFO. ? IS THIS DAMAGED MY ENGINE OR NOT. *NM
WINDSHIELD WASHER SYSTEM DOES NOT ADEQUATELY DISPENSE FLUID TO CLEAN WINDSHIELD AND ALLOW FOR SAVE DRIVING. *NM
I HAVE KEPT TRACK MY GAS MILEAGE SINCE I BOUGHT MY VUE A YEAR AGO, AND HAVE NEVER BEEN SATISFIED WITH IT. I TOOK IT IN FOR AN ECONOMY TEST 3 MONTHS AGO AND WAS TOLD EVERYTHING WAS OKAY. SO, I LOGGED MY GAS MILEAGE FOR THE LAST 3 MONTHS AND BROUGHT IT IN FOR ANOTHER ECONOMY TEST. EVEN THOUGH I ONLY AVERAGED 20 MPG OVER THE 3 MONTHS (AND I DRIVE MOSTLY HIGHWAY MILES), THEY STILL SAY I AM GETTING ADEQUATE GAS MILEAGE (THEY SAID THEY GOT 26 MPG WITH 35 MILES COMBINED HIGHWAY AND CITY). I PLACED A COMPLAINT WITH SATURN CORPORATE AND RECEIVED ONE PHONE CALL STATING THAT THERE WAS NOTHING THEY COULD DO FOR ME. ALL I WAS TOLD WAS THAT WIND, COLD WEATHER, DRIVING HABITS AND THE VTI TRANSMISSION ALL PLAY A PART IN THE FUEL ECONOMY. THESE THINGS (WITH THE EXCEPTION OF THE VTI TRANSMISSION SINCE IT IS NEW) HAVE NEVER CAUSED A PROBLEM WITH THE FUEL ECONOMY IN ANY OTHER CAR I HAVE OWNED (INCLUDING ANOTHER SATURN). *JB
I WAS NOTIFIED AUG., 2004 OF RECALL ON 2003 SATURN VUE. CALLED DEALER FOR DETAILS AND WAS TOLD THE RECALL WAS A "COURTESY", NOT A SAFETY PROBLEM. IT WAS FOR A SIGNIFICANT PROBLEM WITH THE REAR SUSPENSION. HEARD NOTHING UNTIL JAN. 05. I TOOK THE CAR IN AND POINTED OUT A RECURRING NOISE IN THE REAR. I WAS CONTACTED AND TOLD THE WHEEL BEARING WAS WORN (ONLY HAVE 24,000 MI. ON CAR). I PICKED UP CAR THE NEXT DAY - RECALL WORK COMPLETED, WHEEL BEARING REPLACED, TIRES ROTATED. DRIVING HOME, I NOTICED A DEFINITE VIBRATION IN THE STEERING WHEEL. TOOK IT BACK, THE TECH WHO TEST DROVE IT WITH ME AGREED THERE WAS A VIBRATION, SIMILAR TO A VIBRATING CHAIR. THE SERVICE MANAGER TOLD ME THERE WAS NOTHING WRONG, "MIGHT" BE DUE TO INCREASED TIRE PRESSURE FROM RECALL. TOLD ME I COULD LET SOME AIR OUT OF THE TIRES, BUT THEN IT WOULDN'T BE SAFE. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR, MOST CENTERING ON THE STEERING. NOW I CAN'T DRIVE IT WITHOUT GETTING CARSICK! *NM
WHILE TRAVELING AT 60 MPH CONSUMER WAS INVOLVED IN A COLLISION, WHERE HE STRUCK A CEMENT BARRIER ON THE ROAD. UPON IMPACT,THE AIR BAGS DID NOT DEPLOY. NO OTHER VEHICLES WAS INVOLVED, HOWEVER, CONSUMER'S VEHICLE WAS TOTALED.*AK
2003 VUE, PURCHASED NEW 9/03- 4 CYCLINDER VTI TRANSMISSION FAILED ON 4 OCCASSIONS, CAR WOULD LOSE POWER WHILE DRIVING. OCCURED BETWEEN 6-04 AND 9-04 - VERY UNSAFE PULLING OUT INTO TRAFFIC. HAPPENED ON 4 OCCASSIONS, ONCE CAR LOST POWER TOTALLY - HAD TO BE TOWED. DEALER FIXED A DIFFERENT PROBLEM 3 DIFFERENT TIMES, PROBLEM REMAINED, TRADED CAR IN 9-04. *AK
AFTER 45 MINUTES OF DRIVING THE INSTRUMENT PANEL WOULD OPERATE INTERMITTENTLY AND POWER STEERING FAILED. FAILURE OF THE BODY CONTROL MODULE (BCM) AT 48,000 MILES. LOST THE POWER STEERING, INSTRUMENTS PANEL, AND SECURITY FEATURES. REPLACED THE BODY CONTROL MODULE. *JB
UPON ACCELERATION, THE VEHICLE WOULD SWERVE OFF OF THE ROAD. *SC THE CONSUMER STATED THAT THIS PROBLEM HAPPENED ON MORE THAN ONE OCCASION. THE CONSUMER WAS TOLD THAT THIS PROBLEM WAS A FLAW IN THE 2003 MODEL BUT CORRECTED IN THE 2004 MODELS. *TC
I WAS INVOLVED IN A ROLLOVER INCIDENT WITH MY 2003 SATURN VUE WHILE TRAVELING ON THE NEW YORK STATE THRUWAY. I WAS TRAVELING AT APPROXIMATELY 55-60 MPH DUE TO RAIN AND WET ROADWAY. SUDDENLY, THE VEHICLE BEGAN TO SLIDE TO THE LEFT (MAY HAVE HYDROPLANED). I ATTEMPTED TO STEER OUT OF THE SLIDE AND THE REAR OF THE VEHICLE SWUNG AROUND CLOCKWISE. THE VEHICLE ROLLED AND LEFT THE SHOULDER OF THE ROAD. THE VEHICLE CAME TO REST ON THE PASSENGER SIDE IN THE AREA OFF THE RIGHT SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOTALLED. I HAVE BEEN TOLD BY THE INSURANCE APPRAISER THAT THE LEFT REAR SUSPENSION GAVE WAY AND THE LEFT REAR WHEEL AREA FOLDED UNDER. I HAD RECEIVED THE VOLUNTARY RECALL NOTICE REGARDING THE REAR SUSPENSION BACK IN AUGUST. I RECEIVED A PHONE CALL FROM THE SATURN DEALER SHORTLY THERE AFTER ADVISING ME TO CALL THE DEALERSHIP IN 3 WEEKS TO SCHEDULE THE WORK. I CALLED TO SCHEDULE THE WORK AS DIRECTED AND WAS ADVISED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2005, AND THAT I WOULD BE RECEIVING ANOTHER LETTER. I HAVE RECEIVED NOTHING FURTHER TO DATE.
THE PADDING ON THE HORN WAS SO THICK THAT IT WAS HARD TO BLOW, AND WHEN FINDING IT UNDER THE COVERING, THE CONSUMER HAD TO STRIKE IT WITH FORCE. THE DEALER STATED THAT THE MANUFACTURER WOULD HAVE TO CHANGE THE DESIGN. *AK *TC BLOWING THE HORN REQUIRED AN EXCESSIVE AMOUNT OF PRESSURE TO BE APPLIED AT A PRECISE LOCATION. *SC *JB
VEHICLE WOULD DECELERATE WHILE DRIVING FROM A STOP POSTION, AND TRANSMISSION WOULD MAKE A GRINDING NOISE. DEALER WAS NOTIFIED.*AK
THE HORN SOUNDED LOWER WHEN THE ENGINE WAS RUNNING, SOMETIMES WHEN THE VEHICLE WAS OFF, IT DID NOT WORK AT ALL. THE HORN HAS BEEN REPLACED THREE TIMES. THE DEALERS SOLUTION WAS TO TRY REMOVING A HORN FROM ANOTHER VEHICLE ON THE LOT, HOWEVER MOST OF THE HORNS WERE DEFECTIVE. *JB
WHEN THE CONSUMER APPLIED GAS PEDAL, THE VEHICLE DID NOT MOVE. THE TRANSMISSION WAS REPLACED. *JB
THE 2003 SATURN VUE ,,,HAS A FRON END SUSPENSION ...THAT HAD NOT BEEN RECALLD FOR THE FRONT END OF MY SATURN HAD INUMERUS PARTS REPLACED ...NOT ONLY ONE TIME BUT MORE THAN 5 TIMES, EACH PART WAS REPLACED ... SATURN DONT HELP ,,,NEITHER MY ATTORNEY GENERAL OFFICE . PLEASE LOOK ON CUSTOMER SURVEYS SITE AND YOU WILL SEE THA A LOT OF PEOPLE HAVE THE SAME POBLEM .....THAT ONE DAY WILL CAUSE A FATALITY...... ALSO MY AXLE JUST BROKEN ON THE HAYWAY ,,,MY CAR ONLY HAVE 38.000 MILES. *AK
CAR HAS NUMEROUS NOISES WHICH DEALER SAYS THEY CAN'T DO ANYTHING ABOUT. THE MAIN NOISE IRRITANT SOURCE IS THE STEERING COLUMN. TECHNICIAN DROVE CAR WITH ME AND STATED THAT SATURN HAS A ELECTRONIC/MECHANICAL COMPONENTS THAT MAKE GEAR-WINDING NOISES AND CAN'T BE REPAIRED. DEALER REFUSED TO DO ANYTHING ABOUT IT.*AK
SATURN IS STALLING ABOUT FIXING THE RECALL WORK ON MY UNSAFE 2003 SATURN VUE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Saturn Vue → · Every Vue year → · How the figures are calculated →