Page 12 of 13 · complaints 551–600 of 633

2008 Saturn Outlook complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Exterior Lighting
Filed Sep 10, 201055,000 milesIN

SATURN OUTLOOK 2008 DRIVERS SIDE LOW BEAM HEADLIGHT WENT OUT , WAS CHANGED THEN WENT OUT AGAIN WITHIN A WEEK. AT DEALER FOR WASHER FLUID RECALL AND LEARNED OUR WIRING HARNESS IS MELTED IS VERY COSTLY TO FIX AND IS A FIRE AND SAFETY HAZARD. *TR

Exterior Lighting
Filed Sep 10, 201055,000 milesIN

DRIVER SIDE LOW BEAM HEADLIGHT IS NOT WORKING EVEN AFTER LIGHT BULB WAS CHANGED. TAKEN IN TO DEALER AND TOLD THAT THE LEFT FRONT WIRING HARNESS IS MELTED. *TR

Exterior Lighting
Filed Sep 9, 201037,500 milesNC

HEADLIGHT DRIVERS SIDE FAILURE , LIGHT WILL WORK AT TIMES THEN GO OUT BELIEVE THIS IS A WIRING FAILURE AS THE BULB IS GOOD. *TR

Exterior Lighting
Filed Sep 8, 201039,000 milesOH

2008 SATURN OUTLOOK XR WITH 40,000 MILES. RECENTLY MY PASSENGER HEAD LIGHT WENT OUT. I REPLACED THE BULB BUT IT WENT OUT AGAIN AFTER ABOUT 1 WEEK. AFTER RESEARCHING ONLINE AND READING ALL OF THE ISSUES OUTLOOK OWNERS ARE HAVING, I REALIZED ITS NOT A BULB ISSUE BUT RATHER A FAULTY WIRE HARNESS THAT IS MELTING. PLEASE ISSUE A RECALL SO ALL OUTLOOK OWNERS CAN GET THIS REPAIRED AND ELIMINATE THE RISK OF FIRE. *TR

Electrical System
Filed Sep 7, 2010NJ

MY 2008 SATURN OUTLOOK HAS HAD PROBLEMS WITH THE HEADLIGHTS. I HAD TWO HEADLIGHTS MALFUNCTION AT THE SAME TIME. I WENT TO REPLACE THE BULBS AND ONE OF LIGHTS STARTED TO WORK WITHOUT REPLACEMENT. THE SECOND BULB HAD A BURN MARK AND THE CONNECTOR ON THE WIRING HARNESS WAS MELTED. I PLUGGED THE BULB BACK IT AND IT WORK, THOUGH A BIT DIMMER. THIS IS THE 3RD OR 4TH TIME I'VE HAD PROBLEMS WITH THE HEADLIGHTS. I HAD THOUGHT THEY REPLACED THE WIRING HARNESS BEFORE UNDER WARRANTY. I'M ASSUMING THEY WILL BE DOING THE SAME SINCE THE BULBS STILL WORK AND THE CONNECTOR IS MELTED ON THE ONE HARNESS. *TR

Exterior Lighting
Filed Sep 3, 201051,000 milesMA

THE RIGHT FRONT HEADLIGHT WENT OUT, REPLACED THE BULB AND REALIZED THE CONNECTOR WAS MELTED. TWO WEEKS LATER THE LEFT FRONT BULB WENT OUT, BROUGHT IT TO THE DEALERSHIP AND THE CONNECTER WAS MELTED. SO BOTH SIDES HAD ELECTRICAL MELTING. COST TO REPAIR IS $352. *TR

Electrical System › Wiring
Filed Aug 27, 201070,000 milesMN

TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP FAILED. THE CONTACT ATTEMPTED TO CHANGE THE LIGHT BULB AND DISCOVERED THAT THE WIRING HARNESS HAD OVERHEATED AND BURNED. THE DEALER ADVISED THAT THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 70,458. UPDATED 12/01/10. *LJ UPDATED 12/14/10

Exterior Lighting
Filed Aug 27, 201059,900 milesVA

I HAVE A 2008 SATURN OUTLOOK AND THE RIGHT LOW BEAM WENT OUT AND I FOUND THAT THE CONNECTOR HAD MELTED. THE VERY NEXT DAY IN THE EVENING THE LEFT LOW BEAM WENT OUT AND I WAS WITHOUT LOW BEAM LIGHTS. I HAD BOTH WIRING HARNESSES REPLACED AT A COST OF ALMOST $400 ON 8/27/10 I HOPE THIS FIXES MY PROBLEM. MAJOR SAFETY ISSUE IN MY OPINION. I HAD TO DRIVE WITH HIGH BEAMS AND THAT WAS NOT GOOD FOR OTHER DRIVERS AND THEY WERE ANGRY WITH ME. NEEDS RECALL. *TR

Exterior Lighting
Filed Aug 21, 201017,000 milesFL

HEADLIGHT HARNESS WIRING BURNING OUT FROM OVERHEATING. INSUFFICIENT STRENGTH IN THE WIRING. NUMEROUS COMPLAINTS WITH THE OTHER SATURN OWNERS. *TR

Exterior Lighting
Filed Aug 20, 201060,000 milesFL

2008 SATURN OUTLOOK XR AWD. THE DRIVER'S SIDE LOW BEAM HEADLIGHT WENT OUT SO I WENT TO REPLACE IT JUST TO FIND THAT THE ENTIRE HEADLIGHT WIRING HARNESS WAS MELTED. THIS IS AN EXTREME FIRE HAZARD. THIS ISSUE IS EXTREMELY COMMON AS FOR SATURN OUTLOOKS/GMC ACADIAS AND HAS NOT BEEN RECALLED YET. *TR

Exterior Lighting
Filed Aug 19, 201045,000 milesID

I PURCHASED A 2008 SATURN OUTLOOK XR IN JULY 2010. WITHIN ONE MONTH OF PURCHASING THE LOW-BEAM PASSENGER HEADLIGHT WENT OUT. I HAD THE BULB REPLACED AND IT BURNT OUT AGAIN. I NOW FIND OUT THAT IT IS A BAD WIRING HARNESS AND IT HAS MELTED AND MUST BE REPLACED WITH NEW ONE. GM SHOULD ISSUE A RECALL AS I HAVE READ THIS IS A WIDESPREAD PROBLEM AMONG THE 08 OUTLOOK. THANKS *TR

Seat Belts
Filed Aug 18, 201042,000 milesNY

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WOULD NOT STAY SECURELY LATCHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 44,000.

Exterior Lighting
Filed Aug 17, 201023,000 milesNC

2008 SATURN OUTLOOK HEADLIGHT WENT OUT DUE TO A WIRING HARNESS MELTING. DEALER SAYS NOT COVERED BY WARRANTY. THIS IS A FAULTY PART AND THERE SHOULD BE A RECALL!!!! *TR

Electrical System › 12v/24v/48v Battery
Filed Aug 17, 201017,000 milesTX

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE BATTERY WAS DEFECTIVE AND REPLACED THE BATTERY WITH A NEW ONE. ONE WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TOWED TO THE DEALER WHERE A THIRD BATTERY WAS INSTALLED. THE DEALER INFORMED THE OWNER THAT THE BATTERY RECEIVED WAS DEFECTIVE AND THEY HAD RECEIVED AN ENTIRE DEFECTIVE BATCH OF BATTERIES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER FOR A FOURTH BATTERY REPLACEMENT. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Power Train › Automatic Transmission
Filed Aug 9, 201060,000 milesNJ

TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK SL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION DISENGAGED AND THE VEHICLE SUDDENLY LOST POWER. HE WAS UNABLE TO ACCELERATE; HOWEVER, HE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE TRANSMISSION WAS ON BACKORDER. THE MANUFACTURER OFFERED TO COVER RENTAL EXPENSES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.

Engine and Engine Cooling
Filed Aug 3, 2010WI

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT APPROXIMATELY 25 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE CONTACT STATED THAT WHEN THE FAILURE WOULD OCCUR, ALL OF THE GAUGES WOULD DROP TO A READING OF ZERO AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,994.

Exterior Lighting
Filed Jul 30, 201063,000 milesMI

1)PASSENGER SIDE HEAD LIGHT DOES NOT WORK. ALL GM AND SATURN FORUM WEB SITES TALK ABOUT THIS SAME PROBLEM MELTED WIRING HARNESS. FROM 5,000 MILES AND UP IT DOES NOT MATTER. 2)MELTED WIRING HARNESS. THIS MAY BE A FIRE HAZARD. 3)REMOVE FRONT FACIA BUMPER COVER, AND REMOVE HEADLIGHT,REPLACE WIRING HARNESS. *TR

Exterior Lighting
Filed Jul 27, 201047,000 milesVA

PASSENGER SIDE HEADLIGHT WENT OUT. UPON INSPECTION, DISCOVERED THE WIRING HARNESS HAD MELTED. *TR

Exterior Lighting
Filed Jul 27, 201045,000 milesNC

2008 SATURN OUTLOOK 45K MILES- DRIVER SIDE LOW BEAM LIGHT WIRING HARNESS MELTED INTO THE BULB SOCKET AND WILL NEED TO BE REPLACED. ESTIMATED COST $400. *TR

Electrical System
Filed Jul 26, 201035,000 milesCA

2008 SATURN OUTLOOK HEADLIGHT WIRING HARNESS FAILURE. AT 35,000 MILES THE DRIVER SIDE HEADLIGHT WIRING HARNESS HAS MELTED FROM OVERHEATING WITH THE OEM STOCK BULB ATTACHED. UPON INSPECTION THE WIRE AND HOUSING ARE DEFORMED AND FAILING. I REPLACED THE BULB TO RULE OUT THE POSSIBILITY OF A SIMPLE BULB BURN OUT. NOW THE ENTIRE WIRING HARNESS ASSEMBLY WILL HAVE TO BE REPLACED JUST AS THE BUMPER TO BUMPER WARRANTY IS SET TO EXPIRE. ALSO A QUICK SEARCH ON GOOGLE FOR GM SATURN HEADLIGHT HARNESS POINTS TO SEVERAL COMPLAINTS OF THE EXACT ISSUE. SO THIS IS NOT AN ISOLATED CASE, JUST CHEAP WIRING. *TR

Exterior Lighting
Filed Jul 26, 201038,000 milesUT

I HAVE A 2008 SATURN OUTLOOK XR FWD AND I HAVE HAD THE HEADLIGHTS REPLACED 4 TIMES ON THE PASSENGER SIDE AND 3 TIMES ON THE DRIVERS SIDE. THE LAST TWO PASSENGER SIDE LIGHTS WORKED LONG ENOUGH TO GET IT OUT OF THE SHOP AND TO MY HOUSE FIVE MILES AWAY AND THEN THEY WERE OUT AGAIN. THE HIGH BEAMS DO STILL WORK, JUST NOT THE LOW BEAMS. THERE IS AN OBVIOUS ISSUE HERE AND THERE ARE HUNDREDS OF COMPLAINTS WITH THE EXACT SAME ISSUE. PLEASE HELP. *TR

Exterior Lighting
Filed Jul 22, 2010CA

I HAVE 2008 SATURN OUTLOOK. THE HEADLIGHT ON DRIVER WENT OUT. UPON EXAMINING I FOUND THE WIRING HARNESS WAS MELTED. LUCKILY IT WAS UNDER WARRANTY. BUT IF I HAVE TO PAY IT OUT OF MY POCKET ITS AROUND $600. *TR

Exterior Lighting
Filed Jul 21, 201045,000 milesGA

2008 SATURN OUTLOOK HEADLIGHT FAILURE. LIGHTS WENT OUT DURING NIGHT DRIVING. DOES NOT WORK. COSTLY REPAIR OF $500+ . *TR

Exterior Lighting
Filed Jul 19, 201045,312 milesMO

2008 SATURN OUTLOOK HEADLIGHT SOCKET MELTING / BURNT. ONE WOULD HAVE TO ASSUME THAT THE 22 GAUGE WIRE USED FOR THE LOW BEAN HEADLIGHT CIRCUIT IS INADEQUATE. THE FIRST LOW BEAM LIGHT LASTED 45K MILES, I HAVE NOW REPLACE THE SAME LOW BEAM 3 TIMES IN THE LAST 4 WEEKS. AFTER CLOSURE INSPECTION, THIS IS A WIRING / CIRCUIT ISSUE AS THE HEADLAMP SOCKET IS BECOMING SO HOT IT IS MELTING AND SLIGHTLY BURNT. IT IS A MATTER OF TIME BEFORE A FIRE OCCURS IN A SATURN OUTLOOK VEHICLE. *TR

Exterior Lighting
Filed Jul 14, 201042,800 milesLA

2008 SATURN OUTLOOK HEAD LIGHT ON PASSANGER SIDE DOES NOT WORK. THE WIRE IS MELTED OFF THE PLUG- 45000 MILES ON VEHICLE. *TR

Electrical System
Filed Jul 12, 201049,000 milesLA

I HAVE A 2008 SATURN AND THE LOW BEAN HARNESS ON THE PASSENGER SIDE WAS MELTED AND THE LIGHT BULB SHORTED OUT. THE GM DEALER, GERRY LANE, WAS AWARE OF THIS PROBLEM DUE TO A SERVICE BULLETIN AND SAID IT IS NORMALLY A $300-$400 JOB, BUT THEY WILL REPLACE IT AS A GOOD GESTURE FOR A CHARGE OF $50. THE SERVICE BULLETIN IS "TSB #09-08-42-004 "LOW BEAM HEADLAMP REPLACEMENT/DIAGNOSIS (INSPECT FUSE, BULB, HARNESS, REPLACE HARNESS AND FILL CONNECTOR CAVITY FOR LOW BEAM BULB CONNECTOR WITH NYOGEL GREASE) - (MAY 29, 2009). DOCUMENT ID: 2284787. APPLIES TO MODELS 2007-2009 SATURN OUTLOOK. THIS SHOULD BE A RECALL AND COULD BE DANGEROUS BY CREATING A FIRE NEXT TO THE ENGINE COMPARTMENT. CUSTOMERS SHOULD NOT HAVE TO PAY FOR THIS, ESPECIALLY SINCE THEY KNOW THIS IS A FREQUENTLY OCCURRING SAFETY CONDITION. *TR

Exterior Lighting
Filed Jul 10, 201054,000 milesWI

SATURN OUTLOOK HEADLAMP HARNESS DEFECTIVE, 2ND REPLACEMENT IN 90 DAYS. *TR

Air Bags › Frontal
Filed Jul 7, 2010OH

MY 2008 SATURN OUTLOOK'S PASSENGER SIDE AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. I SAW THERE WAS A RECALL FOR THE 2007 MODEL BUT NOT ONE ISSUED FOR THE 2008 MODEL. I WANTED TO REPORT THIS PROBLEM DUE TO THE SERIOUSNESS IF THERE IS AN ACCIDENT AND THE BAG IS NOT FUNCTIONAL. *TR

Electrical System
Filed Jul 7, 201036,000 milesWY

DRIVERS SIDE HEADLIGHT KEEPS BURNING OUT. HAD BULB REPLACED TWICE BUT THEN REALIZED IT HAS BAD WIRING. THE WIRES LEADING INTO THE BULB ARE BAD AND MELTING THE PLASTIC AROUND THEM AND CAUSING BURN MARKS. *TR

Electrical System
Filed Jul 6, 201032,000 milesPA

I OWN A 2008 SATURN OUTLOOK. THE HEADLIGHTS, LOW BEAM, HAVE BEEN GOING OUT FOR NO REASON. I THOUGHT THE BULBS BURNT OUT, BUT WHEN I WENT TO REPLACE THEM, THEY CAME BACK ON. I SIMPLY MOVED THE WIRE HARNESS AND THEY TURNED BACK ON. ON ONE OCCASION THE HEADLAMPS WENT OUT AS WE WERE DRIVING AT NIGHT. THIS ISSUE IS EXTREMELY DANGEROUS, AND IT APPEARS TO BE HAPPENING TO OTHER SATURN OUTLOOK OWNERS AS WELL. I FEEL A RECALL IS NEEDED!!!!!!! *TR

Exterior Lighting
Filed Jun 21, 201048,000 milesMN

THE PASSENGER HEADLAMP WENT OUT ON MY 2008 SATURN OUTLOOK. I BROUGHT IT TO SATURN/MITSUBISHI DEALERSHIP AND THEY WANTED TO CHARGE ME $650.00 DOLLARS TO REPLACE THE LAMP AND A WIRE HARNESS THAT CONNECTS TO THE BULB. ACCORDING TO THE SERVICE GUY THE WIRE HARNESS IS MOST LIKELY RESPONSIBLE FOR THE BULB BURNING OUT. THE BULB ITSELF WAS $285.00......FOR A HEADLAMP BULB!!!!!!!!!!! I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ISSUE ON LINE AND I AM WONDERING WHAT CAN BE DONE TO REMEDY THIS ASTRONOMICAL PRICE FOR REPAIR AND BULB. *TR

Exterior Lighting
Filed Jun 20, 201048,618 milesAL

THE DRIVERS SIDE LOW BEAM HEADLAMP STOPPED WORKING AND THE HARNESS APPEARS TO BE MELTING DUE TO OVERHEATING. *TR

Exterior Lighting
Filed Jun 18, 201037,000 milesKS

OWN A 2008 OUTLOOK. PASSENGER SIDE LOWBEAM HEADLIGHT KEEPS GOING ON AND OFF WHILE DRIVING. TOOK IT IN AND WAS TOLD IT WAS A WIRING HARNESS. DEALER WANTED $400 TO REPLACE BECAUSE 1000 MILES OVER WARRANTY. *TR

Electrical System
Filed Jun 17, 201038,000 milesFL

I OWN A 2008 SATURN OUTLOOK, WHICH I PURCHASED NEW IN AUGUST OF 2007. IN FEBRUARY OF 2010, I NOTICED MY RIGHT LOW-BEAM HEADLIGHT/DAYTIME RUNNING LIGHT WAS OUT. I CONTACTED MY LOCAL SATURN SERVICE CENTER AND WAS TOLD THAT THERE HAD BEEN "SOME PROBLEMS WITH THE WIRING HARNESS" AND I SHOULD BRING IT IN FOR A REPLACEMENT HARNESS, SINCE IT WAS STILL UNDER WARRANTY, WHICH I DID. IN APRIL 2010, THE LEFT LOW BEAM HEADLIGHT/DAYTIME RUNNING LIGHT WENT OUT. I AGAIN CONTACTED SATURN AND ASKED IF, ASSUMING THIS WAS THE SAME PROBLEM, IT WOULD BE COVERED BY WARRANTY, SINCE THEY HAD ALREADY ACKNOWLEDGED THAT A PROBLEM EXISTED WITH THIS HARNESS (THE VEHICLE WAS ABOUT 2,000 MILES OVER WARRANTY BY THIS TIME). I WAS TOLD THAT, SINCE THERE HAD BEEN NO RECALL, IT WOULD NOT BE A WARRANTY ITEM, AND THAT I WOULD HAVE TO PAY FOR THE REPAIRS MYSELF. SINCE THE SATURN DEALER IS ABOUT 50 MILES AWAY, AND IT WAS NOT GOING TO BE COVERED BY WARRANTY, I OPTED TO HAVE IT REPAIRED AT A SHOP MUCH CLOSER TO HOME. AFTER DETERMINING THAT THE BULB WAS FUNCTIONAL, THEY ORDERED A NEW WIRING HARNESS, AND INSTALLED IT IN LESS THAN AN HOUR (TO THE TUNE OF $171.44). I ASKED TO SEE THE OLD HARNESS, AND UPON INSPECTION, I OBSERVED THAT THE HOUSING AROUND ONE OF THE CONNECTION POINTS WAS CLEARLY BURNT AND MELTED. I HAVE HEARD OF NUMEROUS OTHER REPORTS OF THIS FAILURE, MUCH LIKE THE RECALLED WIRING HARNESS FOR THE HEATED WINDSHIELD WIPERS. THIS HARNESS DEFECT CLEARLY IS A SAFETY ISSUE AND SHOULD BE RECALLED. *TR

Exterior Lighting
Filed Jun 16, 201038,008 milesCA

1. AT 38000 MILES MY 2008 SATURN OUTLOOK LOST ONE OF THE LOW BEAM HEAD LIGHTS. IT HAS GONE COMPLETELY OUT. 2. IT IS A CONSTANT FAILURE 3. I REPLACED THE LOW BEAM BULB, BUT WHEN I FINALLY GOT THE OLD BULB EXPOSED, I NOTICED THAT THE SOCKET WAS ALL MELTED AND HAD A VERY THIN GAUGE WIRE CONNECTING IT TO THE VEHICLES POWER. *TR

Exterior Lighting
Filed Jun 12, 201044,000 milesFL

PASSENGER SIDE LOW BEAM HEADLAMP WIRING HARNESS MELTED, CAUSING HEADLAMP NOT TO WORK. CONCERNED ABOUT POSSIBLE FIRE HAZARD WHILE DRIVING. REPLACING WIRING HARNESS AND LIGHT BULB. *TR

Air Bags
Filed May 17, 20104,365 milesMI

WANT TO PURSUE THE "LEMON LAW" ON A 2008 SATURN OUTLOOK. VEHICLE HAS ONLY 20K MILES ON IT BUT HAS BEEN TO DEALER 5X FOR REPAIR OF AIR BAG SYSTEM. THE VEHICLE MANUAL CLEARLY STATES IN THE WARRANTY THAT WHEN THE SERVICE AIR BAG LIGHT COMES ON IT NEEDS TO BE SERVICED BY THE DEALER. THE ISSUE IS ONE OF SAFETY IN THAT THE AIR BAGS MAY NOT DEPLOY WHEN NEEDED AND/OR CAN DEPLOY WITHOUT INCIDENT. SAID VEHICLE WAS IN 2X THE MONTH OF APRIL 2010, MAKING IT THE 5TH TIME FOR REPAIRS ON THE AIR BAG SYSTEM. I NO LONGER FEEL SAFE DRIVING THE CAR MUCH LESS TRANSPORTING OTHER CHILDREN UNDER THESE CIRCUMSTANCES. *TR

Electrical System
Filed May 15, 201042,000 milesUT

WE HAVE A 2008 SATURN OUTLOOK. THE HEADLIGHTS KEEP GOING OUT. THE WIRING HARNESS IS BAD AND THE EXPENSE TO REPLACE IS VERY HIGH ($750). THIS IS A COMMON PROBLEM AND MANY PEOPLE HAVE SUBMITTED COMPLAINTS AND COMMENTED IN FORUMS ON THE WEB. THE PROBLEM OCCURS AT RANDOM TIMES. DURING DAYLIGHT, BUT MORE DANGEROUSLY WHILE DRIVING AT NIGHT ON THE HIGHWAY. THERE IS NO WARNING. I HAVE REPLACED 7 BULBS IN THE LAST 6 MONTHS AND TONIGHT BOTH LIGHTS STOPPED WORKING WHILE DRIVING HOME. IN ORDER TO GET HOME IN SAFETY I HAD TO SWITCH TO HIGH BEAM LIGHTS. THERE IS AN OBVIOUS FLAW WITH THIS LINE OF VEHICLES. *TR

Electrical System
Filed May 15, 201063,000 milesWA

WIRE HARNESS FOR FRONT HEAD LIGHTS DEFECTIVE. I WAS CHARGED $25.00 TO GET THE PASS SIDE FIXED SIX WEEKS AGO, NOW THEY WANT $200.00 TO FIX THE DRIVER SIDE FOR THE SAME PROBLEM. *TR

Exterior Lighting
Filed May 13, 201038,730 milesUT

I HAVE A 2008 SATURN OUTLOOK AND THE HEADLIGHTS KEEP GOING OUT. I HAVE TAKEN THE CAR INTO THE SHOP TWO SEPARATE TIMES AND HAD THEM FIXED. THREE MONTHS LATER IT DID THE SAME THING. THE DRIVER SIDE HEADLIGHT WENT OUT, THEN A WEEK LATER IT CAME BACK ON. TWO WEEKS LATER THE PASSENGER LIGHT WENT OUT FOR A COUPLE OF WEEKS AND THEN IT CAME BACK ON. LAST NIGHT NEITHER OF MY HEADLIGHTS WERE WORKING. THERE IS OBVIOUSLY AN ISSUE HERE. TO ATE I HAVE SPENT NEARLY $700.00 ON GETTING THE HEADLIGHT TO WORK PROPERLY. I NEED THE VEHICLE TO WORK AS IT IS OUR ONLY VEHICLE. WHAT IF I WAS TO BE DRIVING DOWN THE FREEWAY AT NIGHT AND THEY BOTH WERE OUT, AN EMERGENCY ACCIDENT IS BOUND TO HAPPEN. PLEASE HELP. *TR

Fuel System, Gasoline
Filed May 4, 201042,730 milesNY

THE GAS PEDAL ON MY 2008 SATURN OUTLOOK HAS STUCK IN THE FULL THROTTLE POSITION FOUR TIMES SINCE I PURCHASED THE VEHICLE. THE LATEST WAS JUST TODAY WHEN I PULLED OUT INTO TRAFFIC AND TO MERGE WITH THEM I APPLIED FULL THROTTLE. WHEN I RELEASED THE THROTTLE THE CAR JUST KEPT ACCELERATING BECAUSE THE GAS PEDAL WAS STUCK UNDER THE FLOOR MAT. I HAD TO PUT THE CAR IN NEUTRAL, PULL OFF THE ROAD, AND ADJUST THE FLOOR MAT TO RELEASE THE GAS PEDAL. THIS IS EASILY REPRODUCIBLE AND HAS HAPPENED FOUR TIMES ALREADY. *TR

Exterior Lighting
Filed Apr 30, 201050,090 milesPA

2008 SATURN OUTLOOK HEADLIGHT. THE PASSENGER HEADLIGHT IS GOING ON AND OFF. THE WIRING IS HOT TO THE TOUCH. PLUS I CAN'T GET TO THE LIGHT AREA WITHOUT TAKING OFF THE BUMPER SKIN. *TR

Exterior Lighting
Filed Apr 19, 201045,000 milesTX

THE PASSENGER SIDE LOW BEAM ON MY 2008 SATURN OUTLOOK WENT OUT. WE REPLACED IT THEN 2 WEEKS LATER IT WENT OUT AGAIN. WE TOOK IT TO THE DEALER AND HE SAID WE NEEDED TO REPLACE THE SOCKET BECAUSE IT WAS BURNED OUT AND THIS IS A COMMON PROBLEM WITH THIS CAR. I HAVE NOT YET CORRECTED THE PROBLEM BECAUSE I DO NOT HAVE THE $750.00 TO REPAIR IT. *TR

Exterior Lighting
Filed Apr 14, 201042,000 milesGA

DRIVER'S SIDE LOW BEAM HEADLAMP BURNED OUT. REPLACED WITH FACTORY BULB AND FAILED ONCE AGAIN. REPLACED ONE MORE TIME AND NOTICED DISCOLORED SOCKET. THE BULB FAILED A THIRD TIME. REPORTED THE PROBLEM TO SATURN 4/14/2010. *TR

Exterior Lighting
Filed Apr 10, 201026,600 milesGA

2008 SATURN OUTLOOK XE PASSENGER SIDE LOW BEAM HEADLIGHT HAS FAILED. CAR HAS 26K MILES. LIGHT WAS INTERMITTENT FOR 2-3 WEEKS THEN TOTALLY FAILED. *TR

Seats
Filed Apr 8, 2010FL

SINCE DECEMBER 2007 WHEN I BOUGHT A 2008 SATURN OUTLOOK XR, I HAVE BEEN HAVING PROBLEMS WITH MY REAR (2ND ROW) FOLDING SEAT. THE PROBLEM PERSISTS AND I HAVE TAKEN IT TO THE DEALERSHIP PLENTY OF TIMES AND STILL NOT FIXED. THE PROBLEM WITH THE REAR FOLDING SEATS ARE AS FOLLOWS: WHILE THE VEHICLE IS IN MOTION OR STOPPED, THE REAR FOLDING SEATS POPS UP, WITH OR WITHOUT A PERSON SITTING ON THE SEATS. EVERY TIME I TAKE IT TO THE DEALERSHIP, THEY ADVISED THEY WERE UNABLE TO REPAIR IT, BECAUSE COMPANY POLICY STATES, "IF IT DOES NOT HAPPEN IN THE MECHANIC'S PRESENCE THEN IT CAN NOT BE FIXED". PLEASE UNDERSTAND, I HAVE TWO SMALL KIDS (2 1/2 YEAR OLD AND A 10 MONTH OLD) AND BOTH OF THE KIDS RIDE IN THE BACK SEAT IN THEIR CAR SEATS. AND EVEN WITH THE KIDS IN THEIR CAR SEATS AND MY WIFE SITTING IN BETWEEN THEM, THE SEATS POPS UP. I HONESTLY DO NOT KNOW WHAT TO DO ANYMORE. I HAVE BEEN SUGGESTED TO GO TO THE NEWS MEDIA AND SHOW THEM THE DANGER OF THIS MALFUNCTION AND IT SEEMS THAT THIS IS THE LAST BEST SUGGESTION FOR SATURN TO CONSIDER HELPING ME. MY WARRANTY ENDS IN DECEMBER 2010 AND WHAT WILL I DO THEN? I HAVE MET OTHERS AT THE DEALERSHIP WITH THIS PROBLEM AND ONE OF THEM WAS A SATURN MECHANIC (RAUL, WHO OWNS AN OUTLOOK) WHO HAD THE SAME PROBLEM AND HE CONFESSED TO ME THAT HE FIXED HIS BY HAVING ONE OF HIS EMPLOYEES ORDER THE PART (NEW 2ND ROW SEATS). I ASKED HIM WHY HE COULD NOT DO IT, AND HIS RESPONSE WAS, "SORRY, BUT IT DID NOT HAPPEN IN THE MECHANIC'S PRESENCE." I UNDERSTAND THAT POLI

Exterior Lighting
Filed Apr 7, 201037,000 milesNJ

I CONTINUALLY HAVE AN ISSUE WITH A NON-WORKING DRIVER'S SIDE HEADLIGHT. I HAVE REPLACED THE LIGHT BULB TWICE, BUT THIS ONLY WORKS FOR 1-2 WEEKS BEFORE IT GOES OUT AGAIN. THE DEALER HAS IDENTIFIED IT AS A HARNESS SHORT WITH THE HEADLIGHT ASSEMBLY, BUT THE WHOLE ASSEMBLY NEEDS TO BE REPLACED. MY 2008 SATURN OUTLOOK HAD 39000 MILES ON IT WITH AND A MANUFACTURERS EXTENDED WARRANTY (GIVEN TO ME AS PART OF ANOTHER ONGOING WATER LEAK ISSUE THAT IS ALSO NOT COVERED BY THIS WARRANTY) AND THEY STATED THAT THIS IS NOT A COVERED ITEM. I HAVE SPOKEN WITH THE DEALERSHIP AND CUSTOMER SERVICE AND WAS TOLD THAT THIS IS A $500+ DOLLAR REPAIR THAT IS NOT COVERED ON A 2 YEAR OLD VEHICLE. MOST OF THE TIME I ONLY HAVE ONE WORKING HEADLIGHT AND THIS IS A SAFETY ISSUE. I HAVE DONE SOME RESEARCH ON THE INTERNET AND THIS SEEMS TO BE A KNOWN AND ONGOING ISSUE THAT IS NOT BEING ADDRESSED BY GENERAL MOTORS. *TR

Structure
Filed Apr 7, 201025,000 milesNJ

I HAVE A 2008 SATURN OUTLOOK THAT AROUND 25000 MILES STARTED LEAKING WATER FROM THE SUN ROOF, WINDSHIELD PILLARS AND HEADLINER. THE WATER LEAK ALSO CAUSED THE BRAKE SWITCH TO CORRODE AND THE EMERGENCY BRAKE LIGHT AND ALARM TO CONTINUOUSLY GO OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP THAT IDENTIFIED A RECALL FOR SUNROOM DRAINS THAT TO CORRECT THE ISSUE. ABOUT 3 WEEKS LATER WATER STARTED LEAKING INTO THE VEHICLE AGAIN AND IT HAS BEEN ONGOING EVER SINCE. THE VEHICLE HAS BEEN BACK TO 3 DIFFERENT DEALERSHIPS A TOTAL OF 5 TIMES FOR THE WATER LEAK AND EACH TIME THE LEAK WOULD GO AWAY FOR A COUPLE OF WEEKS OR SO. THE VEHICLE SMELLS FROM THE CONTINUOUS LEAKING WATER. I WAS ADVISED THAT ONCE THE LEAK WAS TOTALLY REPAIRED THEY WOULD WORK WITH ME TO REPLACE THE DAMAGED CARPETS AND HEADLINER. AROUND OCTOBER 2009 THE SATURN CUSTOMER SERVICE OFFERED ME A COMPLETE BUMPER TO BUMPER WARRANTY TO CONTINUE COVERAGE ON MY VEHICLE AND SO THEY COULD WORK ON THE LEAK. IN JANUARY 2010 THE WATER LEAK RE-APPEARED BUT ALL OF THE SATURN DEALERSHIPS HAD CLOSED DOWN AND GM HAD NOT DETERMINED WHAT DEALERSHIP I SHOULD USE. I WAS ADVISED IN FEBRUARY 2010 TO USE A LOCAL CHEVROLET DEALERSHIP FOR ALL FUTURE REPAIRS, I TOOK THE VEHICLE TO THIS DEALERSHIP FOR THE WATER LEAK AND ANOTHER ISSUE FOR REPAIR AND I WAS ADVISED THAT THE WATER LEAK WAS NOT A COVERED REPAIR EVEN THOUGH IT WAS AN ONGOING DOCUMENTED ISSUE. I WAS GIVEN A SUPPORT NUMBER TO CALL. WHEN I CALLED THE NUMBER AND OPEN UP ANOTHER CUSTOMER SUPPORT TICKET

Exterior Lighting
Filed Apr 1, 201083,000 milesCO

LOW BEAM HEADLIGHT WIRING HARNESS, BURNED, CRACKED AFTER INSTALLATION OF REPLACEMENT HEADLAMPS. (REF: TSB 09-08-42-004)

Exterior Lighting
Filed Mar 25, 201024,643 milesAE

DRIVERS SIDE HEADLIGHT WENT BAD IN SEPTEMBER. REPLACED BULD AND DURING THE PROCESS NOTICED THE WIRING HARNESS WAS MELTED. LIGHT FAILED TO OPERATE WITH A NEW BULD. I CALLED THE DEALERSHIP AND WAS TOLD THAT THEY KNOW OF THE PROBLEM AND THAT I THEIR FIX WAS TO PUT NYOGEL GREASE ON THE CONNECTOR. I TRIED WHAT THE DEALER RECCOMMENDED WITH NO LUCK. I AM CURRENTLY STATIONED OVERSEAS AND HAVE NO WAY OF GETTING TO A DEALER TO HAVE ITEM REPAIRED. YESTERDAY 24 MARCH OTHER HEADLIGHT STOPS WORKING AS WELL WITH THE SAME ISSUE. THE VEHICLE IS ONLY 2 YEARS OLD WITH 24,643 MILES. THIS IS COMPLETELY ABSUD THAT THERE IS NO RECALL ON THIS ISSUE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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