Page 9 of 11 · complaints 401–450 of 511

2007 Saturn Outlook complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Exterior Lighting
Filed Dec 15, 2010OH

I AM THE PROUD OWNER OF A 2007 SATURN OUTLOOK AND LOVE THE VEHICLE SO FOR. HOWEVER AFTER HAVING IT FOR ABOUT 3 MONTHS, THE PASSENGER HEADLIGHT WENT OUT. AN EASY FIX. I REPLACED BOTH BULB AND TWO DAYS LATER, THE DRIVERSIDE STARTED TURNING OFF AND ON BY ITSELF. I'VE NOW REPLACED BOTH BULB TWICE IN 3 MONTHS TIME. I WISH I WOULD'VE RESEARCHED THIS VEHICLE BEFORE I BOUGHT IT. I NOW READ HOW GM IS DOING NOTHING AND THIS IS WRONG. SOMEONE COULD BE SERIOUS INJURED OR DIE FROM A RESULT SUDDEN LIGHT OUTAGE. PLEASE GM HELP US OUT LIKE WE'VE HELPED YOU. *TR

Power Train › Automatic Transmission
Filed Dec 7, 201088,475 milesMI

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT WAS DRIVING 70 MPH WHEN THE TRANSMISSION FAILED. THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD NOT SHIFT INTO FIFTH GEAR. THE VEHICLE WAS SLOWLY DRIVEN BACK TO HER RESIDENCE. LATER THE VEHICLE WAS DRIVEN AND THE THIRD GEAR STOPPED WORKING. SHE STATED THE VEHICLE ATTEMPTED TO INDEPENDENTLY SHIFT FROM SECOND TO THIRD GEAR BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE DEALER REPLACED THE CLUTCH PLATE AND OTHER DAMAGED PARTS. THE TRANSMISSION SEALS AND SENSOR WERE ALSO REPLACED DUE TO A LEAK. THE DEALER ALSO CLEANED METAL SHAVINGS FROM THE TRANSMISSION TWICE. THE VEHICLE WAS REPAIRED AT THE MANUFACTURER EXPENSE. THE FAILURE MILEAGE WAS 88,475 AND THE CURRENT MILEAGE WAS 95,972.

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Dec 1, 201039,806 milesFL

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE THE VEHICLE WAS PARKED A CHILD'S FOOT HIT THE GEAR SHIFT AND THE VEHICLE ROLLED DOWN THE DRIVEWAY. THE VEHICLE CRASHED INTO A NEIGHBOR'S PARKED VEHICLE. NO INJURIES OCCURRED AND THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,806.

Exterior Lighting
Filed Dec 1, 201053,000 milesAZ

HEADLIGHT WIRING HARNESS OVERHEATING AND MELTING TO THE BULB, CAUSING LIGHT FAILURE AND NEED OF REPLACEMENT. FAULTY WIRE HARNESS CAUSES BULB TO BURN OUT BEFORE THE BULB LIFE HAS EXPIRED. *TR

Exterior LightingFire
Filed Nov 30, 201042,000 milesOR

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK XR. THE CONTACT STATED THAT THE WIRING HARNESS IN THE HEADLIGHTS WAS MELTING, CAUSING THE HEADLIGHTS TO MALFUNCTION. THE CONTACT MADE SEVERAL ATTEMPTS TO REPAIR THE FAILURE; HOWEVER, THE HEADLIGHTS CONTINUED TO BLOW OUT. THE DEALER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 44,290. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Electrical System
Filed Nov 27, 201048,500 milesPA

I WAS DRIVING THE VEHICLE TODAY AND NOTICED THAT THE DRIVERS HEADLIGHT HAD BURNED OUT AGAIN. THIS IS THE SECOND TIME SINCE 9/18/2010. THIS IS A SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BY GM. I CAN NOT UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED. DOES GM EVEN KNOW HOW TO FIX THIS PROBLEM. BECOMING SCARED TO DRIVE VEHICLE AT NIGHT FEARING MY HEADLIGHTS WILL GO OUT COMPLETELY. *TR

Exterior Lighting
Filed Nov 15, 201057,658 milesSC

AS MANY OTHER OWNERS OF 2007 SATURN OUTLOOKS HAVE REPORTED, THE WIRING FOR BOTH HEADLIGHTS HAVE MELTED, LEAVING ME WITHOUT HEADLIGHTS. THIS IS A VERY DANGEROUS SITUATION FOR ALL MOTORISTS SINCE THE INCIDENT CAN OCCUR AT NIGHT WHEN HEADLIGHTS ARE A MUST. REPLACING THE WIRING HARNESS AND CONNECTOR WITH THE SAME FACTORY WIRING AND CONNECTORS THAT GM SUPPLIES YOU WITH PER THE TSB, IS NOT A CORRECT FIX. THIS WILL LEAD TO A FUTURE FAILURE, AND MELTING WIRING AND PLASTIC COMPONENTS COULD POTENTIALLY CAUSE A FIRE. THIS IS DANGEROUS AND GM KNOWS THERE IS A PROBLEM. THE FACTORY NEEDS TO HAVE A RECALL AND HAVE ALL COMPONENTS UPGRADED TO ONES THAT WILL HANDLE THE VOLTAGE REQUIRED TO RUN THE HEADLIGHTS. I SERIOUSLY HOPE THERE ARE NO FIRES OR ACCIDENTS THAT CAUSE ANY INJURY BEFORE GM DECIDES TO DO SOMETHING ABOUT THIS PROBLEM. IT'S BAD ENOUGH THAT PEOPLE ARE HAVING TO REPEATEDLY SPEND THEIR MONEY TO MASK A PROBLEM THAT DOES NOTHING BUT COME BACK AT A LATER DATE. *TR

Exterior Lighting
Filed Nov 13, 201047,000 milesPA

2007 OUTLOOK XR AWD - FRONT RIGHT LOW BEAM WIRING HARNESS AND BULB CONNECTOR MELTED AFTER 47,000 MILES. DEALER REPLACED AT COST TO OWNER. A FEW DAYS LATER FRONT LEFT LOW BEAM GOES OUT. SAME PROBLEM. *TR

Exterior Lighting
Filed Nov 6, 201027,000 milesCA

HEADLIGHT WIRING HARNESS ON 2007 SATURN OUTLOOK XR MELTS CAUSING FIRE HAZARD. *TR

Exterior Lighting
Filed Oct 24, 201030,000 milesNY

2007 SATURN OUTLOOK. DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY DEVELOPS PROBLEMS. FIRST, LIGHT STARTS OPERATING INTERMITTENTLY; THEN, EVENTUALLY FAILS COMPLETELY. THE FIRST TIME IT HAPPENED, I REPLACED THE BULB (DIFFICULT OPERATION ACCESSED THROUGH THE WHEEL WELL). IT WORKED WELL FOR A FEW WEEKS, THEN FAILED AGAIN. AFTER READING OTHERS' EXPERIENCES, THE NEXT TIME IT HAPPENED, I INSPECTED THE SOCKET AND SAW VISIBLE CHARRING ON THE CONTACTS. SO, I REPLACED THE SOCKET WITH AN AFTERMARKET PART AND REPLACED THE BULB. IT FUNCTIONED WELL FOR ABOUT 3 MONTHS, AND NOW THE HEADLIGHT IS INTERMITTENT AGAIN, LEANING TOWARDS FAILING COMPLETELY AGAIN. THIS HAS BEEN INFURIATING BECAUSE THE EXACT ONSET OF THE PROBLEM IS UNPREDICTABLE AND HAS ALREADY CAUSED ME A NYS EQUIPMENT VIOLATION TICKET. PLUS, FROM WHAT I CAN SEE, IT IS A POTENTIAL FIRE HAZARD AND CERTAINLY A SAFETY HAZARD AS FAR AS DRIVING AT NIGHT WITH ONLY ONE (OR POSSIBLY NO) FUNCTIONING HEADLIGHT(S). I CANNOT CHANGE SOCKETS AND BULBS EVERY 2-3 MONTHS AND AM WORRIED THAT THE CAR IS UNSAFE BECAUSE OF THE OBVIOUS WIRING HARNESS ISSUES. I KNOW SATURN IS OUT OF BUSINESS, BUT WE NEED A SAFETY RECALL TO PROTECT CONSUMERS LIKE ME WHO ARE STUCK WITH AN UNSAFE CAR. THE NEW GM SHOULD PAY FOR A RECALL. *TR

Exterior Lighting
Filed Oct 16, 201042,000 milesMD

SATURN OUTLOOK 2007 HEADLIGHTS KEEP GOING OUT AND I CANT SEE AT NIGHT. EACH TIME IT COST OVER $600 TO FIX. IT SAID IT IS THE WIRING HARNESS AND IT IS BURNT. THIS SEEMS TO BE A MAJOR SAFETY ISSUE AS IT CAN CAUSE A FIRE AND NOT TO MENTION LIMITED VISIBILITY TO SEE AT NIGHT! *TR

Exterior LightingFire
Filed Oct 14, 201089,000 milesCA

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE DIM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DRIVER SIDE WARNING HARNESS MELTED WHICH CAUSED THE BULB TO FAIL. THE DEALER REPLACED THE WIRING HARNESS. THE FAILURE AND THE CURRENT MILEAGE WERE APPROXIMATELY 89,000.

Seats
Filed Oct 14, 201054,000 milesTX

ELECTRIC DRIVER'S SEAT ON 2007 SATURN OUTLOOK IS BROKEN AND NO LONGER MOVES FORWARD, IT IS BROKEN IN THE FARTHEST BACK POSITION. I CAN BARELY REACH THE PEDALS AND MY FOOT HAS SLIPPED OFF THE GAS AND THE BRAKE SEVERAL TIMES WHILE DRIVING. I TOOK THE CAR INTO SATURN AND THEY SAID IT WOULD BE $645.00 TO REPAIR. I DON'T BELIEVE THE SEAT SHOULD HAVE BROKEN SO SOON (OR AT ALL), 3 YEARS OLD WITH 54,000 MILES ON CAR. I FILED A COMPLAINT WITH GENERAL MOTORS AND THEY DID THEIR INVESTIGATION (IF YOU CALL IT THAT) AND SAID THEY WOULD NOT PAY FOR REPAIRS, OR EVEN GIVE ME A DISCOUNTED PRICE ON THE REPAIR. *TR

Exterior Lighting
Filed Oct 14, 201066,000 milesLA

AFTER LESS THAN A YEAR OLD, THE DRIVER SIDE HEADLIGHT ASSEMBLY ON MY 2007 OUTLOOK NEEDED TO BE REPLACED. THE DEALERSHIP DID THE NECESSARY REPAIRS UNDER WARRANTY. IN JULY 2010, I HAD A HEADLIGHT OUT ON THE PASSENGER SIDE. I BROUGHT MY CAR BACK TO THE DEALERSHIP ACCEPTING SATURNS SINCE SATURN HAD NOW CLOSED. I WAS TOLD THAT THE "HEADLIGHT HARNESS" HAD MELTED. I PAID A HEFTY FEE TO HAD THAT REPAIRED. IN OCTOBER 2010, THE SAME THING HAPPENED TO THE DRIVER'S SIDE HEADLIGHT HARNESS. THE DEALERSHIP OFFERED NO SUGGESTION ON TO HOW TO KEEP THIS FROM RE-OCCURRING. FURTHERMORE, I HAVE HAD TO HAVE AIR "BLED" FROM THE "CLOSED" POWER STEERING LINE 3 TIMES. ALSO, THE STABILITRAC SYSTEM WILL OCCASIONALLY "TURN ITSELF OFF" CAUSING THE CAR TO LOSE POWER ON TURNS. *TR

Engine and Engine Cooling
Filed Oct 13, 201052,000 milesNC

FOR THE 2007 SATURN OUTLOOK ( SIMILAR TO GM ARCADIA) DURING NORMAL RAIN OR WET ROAD CONDITIONS (NOTHING EXTREME) WATER FROM THE FRONT PASSENGER SIDE WHEEL SPLASHES ONTO THE BELT AND DRIVE PULLEYS CAUSING THE BELT TO SLIP. THE SLIPPAGE RESULT IN LOSE OF POWER STEERING, POWER FROM GENERATOR ...... THIS HAS HAPPEN WHILE DRIVING STRAIGHT AND WHILE ATTEMPTING TO PULL OUT ON TO A ROAD WAY FROM A STOP. THIS HAPPENS DURING ALMOST EVERY WET DRIVING CONDITION. EXAMPLE: NORMAL RAIN AND WET ROAD CONDITION, WIFE AND CHILD ARE PULLING OUT ON TO 4 LANE DIVIDED HIGHWAY, THE BELT STARTS SLIPPING, SQUEALS, WARNING MESSAGES FLASH, THE OUTLOOK MAKES IT INTO THE LANE, BUT WITH OUT POWER STEERING MY WIFE HAD TO DRIVE STRAIGHTEN ACROSS BOTH LANES AND STOP IN THE GRASS MEDIAN. WHEN YOU PICTURE THIS INCIDENT, YOU HAVE TO PICTURE THE TRACTOR TRAILER TRUCK AND OTHER VEHICLE APPROACHING. THEN MY WIFE AND CHILD ARE SOMEWHAT TRAPPED / STRANDED IN OUR SATURN OUTLOOK SITTING IN THE MEDIAN OF US70. SHE STOPPED THE ENGINE, AND AFTER A FEW RESTARTS THE SLIPPAGE STOPPED ENOUGH TO ALLOW HER TO DRIVE TO A NEAR-BY PARKING LOT. AFTER ALLOWING THE ENGINE TO RUN AND DOING SOME TEST CIRCLES IN THE PARKING LOT, THE EXTREME SLIPPAGE DID NOT RETURN. DURING HER DRIVE HOME, THE BELT DID OCCASIONALLY SLIP BUT NOT TO THE EXTREME OF LOSING ELECTRICAL POWER, COOLING, AND POWER STEERING. SINCE BEING SCARED IN THAT LIFE ENDANGERING SITUATION OF NOT BEING ABLE TO TURN THE VEHICLE WITH OTHER TRAFFIC APPROACHING, WE CONDUCTED A SIM

Exterior Lighting
Filed Oct 8, 201040,000 milesTX

LEFT LOW BEAM HEADLIGHT ON MY 2007 SATURN OUTLOOK FAILED FOR THE THIRD TIME IN THREE MONTHS AT APPROX 40,000 MILES. FROM OTHER REPORTS ON SAME ISSUE IT APPEARS THE WIRING HARNESS/SOCKET ASSEMBLY MAY BE FAULTY AND NEEDS TO BE REPLACED; BUT PARTS ARE REPORTEDLY HARD TO GET AND THE HARNESS/SOCKET HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY OUR GOVERNMENT OWNED COMPANY, GENERAL MOTORS. *TR

Exterior Lighting
Filed Sep 27, 201050,000 milesCO

2007 SATURN OUTLOOK HAS A KNOWN PROBLEM WITH HEADLIGHT WIRING BURNING RESULTING IN LOSS OF LOW BEAM HEADLIGHT FUNCTIONALITY. MY INCIDENT OCCURRED ON THE RIGHT LOW BEAM HEADLAMP SOCKET. THE HEADLIGHT WOULD GO OUT AND COME BACK ON INTERMITTENTLY FOR SEVERAL MONTHS BEFORE BECOMING COMPLETELY NONOPERATIONAL. AFTER DISCOVERING ON THE INTERNET THAT THIS WAS A COMMON COMPLAINT AMONG OTHERS OWNING THIS VEHICLE, I CALLED GM CUSTOMER SERVICE. I TOOK IT INTO AN AUTHORIZED DEALER PER THEIR REQUEST AND THEY DIAGNOSED THE PROBLEM AS A CORRODED SOCKET. SINCE I WAS SURE THE SOCKET WAS PLASTIC I QUESTIONED THIS BUT WENT AHEAD AND HAD THEM ORDER ME A NEW SOCKET AND REPLACE BOTH THE SOCKET AND THE LIGHT BULB. I ASKED FOR THE OLD SOCKET BACK. UPON INSPECTION, THE OLD SOCKET WAS CLEARLY MELTED AND HAD BLACKENED BURNED AREAS ON THE WIRING. THE SOCKET WAS BURNED TO THE POINT THAT IT WOULD NO LONGER HOLD THE HEADLIGHT BULB. REPLACEMENT WITH PARTS AND LABOR WAS APPROX $200. REPORTED ISSUE TO SATURN, PROVIDED THEM WITH COPIES OF OTHER CUSTOMER COMPLAINTS AROUND SAME ISSUE FROM OTHER SATURN OUTLOOK OWNERS. I SUGGESTED THAT HEADLIGHTS GOING OUT INTERMITTENTLY COULD BE A SAFETY ISSUE AS IS BURNING WIRES. THEY WERE UNABLE TO REIMBURSE ME AND DID NOT FEEL A RECALL WAS IN ORDER. I READ ON THE INTERNET THAT THERE WAS A SERVICE ALERT ISSUED FOR THIS SAME PROBLEM BUT MY PARTICULAR VEHICLE WAS NOT COVERED UNDER THAT ALERT BASED ON THE VIN PER GM. I HAVE THE OLD SOCKET AND LIGHT BULB THAT WAS REPLACED. POTENTIAL

Service Brakes, Hydraulic
Filed Sep 24, 201055,000 milesFL

I HAVE EXPERIENCED ONLY ISSUES ALL YEAR WITH MY 2007 SATURN OUTLOOK. IT HAS 55,000 MILES AND IN JUNE 2010 THE WIRING SHORT CIRCUITED BEHIND THE STEERING WHEEL CAUSING THE THEFT SECURITY LOCK SYSTEM TO GO INTO EFFECT ASSUMING THE CAR WAS BEING HOT-WIRED. IT COST ME OVER $300 TO FIX AT THE DEALER AND HAD TO BE TOWED. THEN THE DEALER SAID MY INSIDE FUSE BOX WAS COMPLETELY CORRODED FROM WATER AND THEY WOULD NEED TO FIX THE LEAK MY SUNROOF WAS CAUSING. THE DEALER HAS MADE 6 ATTEMPTS TO FIX AND I JUST PICKED UP MY CAR THIS MORNING, HOPEFULLY AFTER THE FINAL ATTEMPT. NOW MY BREAKS ARE CAUSING ISSUES, THE BREAK PEDAL SOFTENS AND GOES DOWN TO ALMOST THE FLOOR WHEN PRESSED EVERY 4TH OR 5TH TIME AND IT IS DRINKING BRAKE FLUID, I NEED TO TAKE IT THIS WEEKEND TO CHECK FOR A LEAK. NOT TO MENTION MY POWER STEERING IS MAKING LOUD WHINING SOUNDS EVERY TIME THAT I MOVE THE STEERING WHEEL. OH, AND MY PASSENGER SIDE LOW BEAM HEADLIGHT HAS GONE OUT A FEW TIMES AND MY HUSBAND HAS HAD TO ACCESS THE BACK OF IT TO REPLACE IT BUT IT CONTINUES TO GO OUT. OH, AND MY TRANSMISSION CAUSED PROBLEMS TWO WEEKS AGO AND THE DEALER FIXED IT UNDER MY POWERTRAIN WARRANTY.. 55,000 MILES AND THIS CAR IS GIVING ME ISSUES AS IF I'M OVER 200,000 MILES! *TR

Exterior Lighting
Filed Sep 22, 201048,362 milesGA

DRIVERSIDE HEADLAMP ON LOW BEAM TURNED OFF, REPLACED BULB AND WENT OFF AGAIN WITHIN 3 WEEKS, HARNESS IS CAUSING A SHORT THEREFORE REPLACING THE BULB MAKES NO DIFFERENCE. *TR

Exterior Lighting
Filed Sep 18, 201073,000 milesCA

WAS DRIVING DOWN I-80 IN SACRAMENTO COUNTY WHEN THE LEFT LOW BEAM HEADLAMP WENT OUT. DIDN'T REALLY THINK ANY THING OF IT UNTIL I STARTED TO HEAR A CLICKING SOUND. UPON FINALLY FIGURING OUT HOW TO GET TO THE LOWBEAM HEADLAMP I DISCOVERED THAT THE LAMP WIRING CONNECTOR HAD MELTED. HOW DOES THAT HAPPEN IN A NEW CAR? LOOKED AT OTHER ISSUES FOR THE OUTLOOK AND HAVE DISCOVERED THAT THIS IS A SYSTEMIC ISSUES AND IS OCCURRING WITH SIMILAR MODEL OUTLOOKS. *TR

Exterior Lighting
Filed Sep 13, 201060,000 milesNH

PASSENGER SIDE HEADLAMP ON 2007 OUTLOOK FAILED TO TURN ON. HAD LIMITED VISIBILITY DURING NIGHT TIME. I REPLACED THE BULB THINKING IT HAD SIMPLY BURNT OUT, WITHIN A COUPLE OF HOURS THE NEW BULB ALSO WENT OUT. I DECIDED TO LOOK CLOSER AT THE CONNECTOR AND DISCOVERED THE H9 FEMALE CONNECTOR HAD A MELTED FEMALE CONNECTER AND WIRE. I HAVE BEEN PULLED OVER A FEW TIMES BY VARIOUS POLICE SINCE THE LIGHT WENT OUT AND EACH TIME I HAVE TO EXPLAIN WHAT HAPPENED. WHILE SEARCHING THE INTERNET FOR A NEW REPLACEMENT PART AND INSTRUCTION ON REPAIR (ALL SATURN DEALERS HAVE CLOSED AND REMAINING GM DEALERSHIPS ARE NOT CLOSE OR CONVENIENT) WHEN I READ ABOUT OTHER OWNERS GOING THROUGH THE SAME PROBLEMS. THE REPLACEMENT PARTS ARE THE SAME INADEQUATE COMPONENTS THAT HAVE FAILED IN THE PAST. SUDDEN LOSS OF HEADLIGHTS AT NIGHT COULD RESULT IN MANY ACCIDENTS RESULTING IN SEVERE INJURY OR DEATH. THE DRIVERS WOULD BE UNABLE TO SEE THE ROAD, OBSTACLES, OR PEDESTRIANS IF THE LIGHTS WERE TO GO OUT WHILE DRIVING ON AN UNLIT STREET OR ROAD. I HAVE REPLACED THE BULB THREE TIMES BEFORE NOTICING THE MELTED CONNECTOR AS THE HEAD LIGHT ASSEMBLY IS ONLY ACCESSIBLE THROUGH THE WHEEL WELLS. THE SPACE IS VERY LIMITED AND VERY DIFFICULT TO WORK IN MAKING IT VERY DIFFICULT TO SEE THE FAILED CONNECTOR. *TR

Exterior Lighting
Filed Sep 11, 201049,000 milesIL

I OWN A 2007 SATURN OUTLOOK XE AND AM HAVING ISSUES WITH THE LOW BEAM HEADLAMPS ON BOTH THE DRIVER AND PASSENGER SIDES. MY PASSENGER HEADLAMP WENT OUT 2 WEEKS AGO FOR THE THIRD TIME AND TODAY MY DRIVERS SIDE HEADLAMP WENT OUT FOR THE SECOND TIME. THE SECOND TIME THE PASSENGER LAMP WENT OUT I INSPECTED IT AND FOUND THAT THE WIRING HARNESS HAD MELTED JUST BELOW THE RETENTION CAP. THE WIRES WERE REPLACED AND THE NEW BULB LASTED APPROXIMATELY 5 MONTHS. I INSPECTED THE DRIVERS SIDE HARNESS TODAY AND HAVE FOUND THAT IT TOO HAS MELTED. THIS WOULD APPEAR TO ME TO BE AN ELECTRICAL PROBLEM AND MAY LEAD TO A FIRE IN THE ENGINE COMPARTMENT. *TR

Steering
Filed Sep 10, 201051,500 milesVA

1. WAS DRIVING ON I95 IN MARYLAND. SPEED ABOUT 65 MPH. 2. LOSS OF POWER STEERING (STEERING WHEEL LOCKS UP AND YOU ARE UNABLE TO DIRECT STEERING). BEFORE AUGUST 18, 2010 THE FAILURE HAPPENED TWO OTHER TIMES BUT WERE AT LOWER SPEEDS. THE LAST INCIDENT WHICH HAPPENED ON AUGUST 18, 2010 WAS ON A HIGHWAY AND I ALMOST SIDE SWIPED A TRACTOR TRAILER BECAUSE I HAD NO CONTROL OVER MY VEHICLE FOR ABOUT A MINUTE. I WAS LUCKY TO AVOID A SERIOUS ACCIDENT TO MYSELF AND OTHERS. 3. I PUT IN A CALL TO SATURN CUSTOMER SERVICE. THEY MADE AN APPOINTMENT FOR ME AD DUDLEY MARTIN CHEVROLET IN MANASSAS, VA TO CHECK THE CAR OUT. AFTER CAR WAS INSPECTED I WAS TOLD THAT WHEN EVER IT RAINS, WATER GETS ONTO STEERING BELTS WHICH CAUSES THE LOSS OF POWER STEERING. THEY ADVISED HAVING FENDER GUARDS INSTALLED WHICH IS OVER $300 WHICH I DO NOT HAVE. I ASKED SATURN/GM TO ADD GUARDS AT MY THEIR COST SINCE IT WAS A SAFETY ISSUE. SATURN/GM TOLD ME THAT THEY AGREE IT IS A SAFETY ISSUE BUT THEY ARE NOT WILLING TO PAY TO FIX THE CAR. I HAVE SEEN OTHER REPORTS ONLINE OF THIS PROBLEM AND FEEL THAT THERE SHOULD BE A RECALL BEFORE SOMEONE GETS REALLY HURT. I KNOW IT WAS A VERY SCARY SITUATION FOR ME. *TR

Exterior Lighting
Filed Sep 9, 201025,000 milesFL

I HAVE A SATURN OUTLOOK AND THE HEADLIGHTS KEEP GOING OUT. I HAVE REPLACED THE BULBS 4 TIMES. THE OLD BULBS ARE NOT THE PROBLEM IT IS SOMEWHERE ELSE IN THE SYSTEM. THIS HAS BEEN AN ON GOING PROBLEM TO BE DRIVING AT NIGHT AND HAVE NO HEADLIGHTS. NOT HAVING HEADLIGHTS AT NIGHT COULD GET SOMEONE KILLED. *TR

Exterior Lighting
Filed Sep 9, 201082,000 milesCO

HAD A HEADLIGHT REPLACED IN THE SATURN OUTLOOK 2007 XE. THE LIGHT WENT OUT AGAIN AND MELTED THE WIRING HARNESS AND FUSE. THIS IS A DEFINITE SAFETY ISSUE THAT HAS HAPPENED TO MANY SATURN OWNERS AND SATURN EVEN HAS A TECHNICAL BULLETIN ADDRESSING THE PROBLEM BUT DOESN'T NOTIFY SATURN OWNERS OF THE ISSUE OR HELP FIX IT. A RECALL IS WARRANTED. MELTED WIRING IS NOT ACCEPTABLE IN A CAR. *TR

Steering
Filed Sep 8, 2010MI

POWER STEERING PUMP FAILURE WITH ONLY 60,000 MILES ON 2007 SATURN OUTLOOK AWD. LOUD NOISES WHEN TURNING STEERING WHEEL AND SOMETIMES THE WHEEL IS ALMOST UNABLE TO TURN AT ALL. VERY UNSAFE AND I DO NOT TRUST ENOUGH TO HAVE MY WIFE DRIVE WITH OUR CHILD IN IT. READ MANY COMPLAINTS ABOUT THIS SAME THING AND NOW I AM FORCED TO REPAIR OUT OF POCKET. *TR

Service Brakes, Hydraulic
Filed Aug 23, 201043,000 milesOK

AFTER OWNING A 2007 OUTLOOK WITH 43,000 MILES ON IT - I HAD BOTH OF THE MASTER CYLINDERS LEAKING INTO THE BRAKE BOOSTER AND WAS TOLD IT WAS TOO DANGEROUS TO DRIVE AND IT WOULD BE 2 WEEKS AT MOST BEFORE THEY COULD GET THE SATURN PARTS! *TR

Exterior Lighting
Filed Aug 19, 201043,000 milesGA

THE LOW BEAM HEADLIGHT WIRING HARNESS MELTED AND HAD TO BE REPLACED BY THE DEALER AT A COST OF $250. I REPLACED THE HEADLIGHTS 4 TIMES IN THE FIRST 6 MONTHS OF 2010 BEFORE I LEARNED ABOUT THE PROBLEM WITH THE WIRING HARNESS ON THE SATURN FORUM. *TR

Electrical System
Filed Aug 16, 2010LA

07 SATURN OUTLOOK HEADLIGHT FAILURE. REPLACED FRONT RIGHT HEADLIGHT WITH COST OF APPROXIMATELY $500 DUE TO THE WIRES MELTING. SOON AFTER REPLACING FRONT RIGHT HEADLIGHT THE FRONT LEFT HEADLIGHT WENT OUT. DEALERSHIP IS STATING COST WOULD BE $500 DUE TO WIRES MELTING. *TR

Exterior Lighting
Filed Aug 15, 201073,766 milesMS

2007 SATURN OUTLOOK LOW-BEAM HEADLAMP WIRING HARNESS FAILURE. WIRING HARNESS APPEARS TO HAVE MELTED CAUSING WIRE DISCONNECT AND SUBSEQUENT SHORT ON THE DRIVER SIDE LOW-BEAM HEADLAMP. THE HID BULBS ARE HIGH VOLTAGE AND VERY CHEAP WIRING APPEARS TO HAVE BEEN USED. *TR

Exterior Lighting
Filed Aug 15, 201037,000 milesTN

I HAVE A 2007 SATURN OUTLOOK AND LOW BEAM WIRING HARNESS NEEDS REPLACED ON IT. HAS 37000 MILES ON IT. JUST PAST WARRANTY. SATURN IS GOING OUT OF BUSINESS AND ITS HARD TO FIND PARTS, ESPECIALLY WITH CHEVROLET AND GMC TO GO SEE A SATURN DEALER, EVEN THOUGH THE ACADIA, TRAVERSE, OUTLOOK, AND ENCLAVE ARE THE EXACT SAME CARS. I THINK FACTORY WARRANTY SHOULD FIX THIS. *TR

Electrical System
Filed Aug 7, 2010MD

MY 2007 SATURN OUTLOOK HEADLIGHT WENT OUT APRIL OF 2010, THE HEADLIGHT IS EXTREMELY DIFFICULT TO GET TO. I HAVE REPAIRED THIS SAME HEADLIGHT 3-TIMES AND NOW IT IS OUT AGAIN. THIS IS A SAFETY ISSUE AND THE WIRE HARNESS SHOULD BE RECALLED. THIS ISSUE NEEDS TO BE ADDRESSED ASAP! VERY FRUSTRATING TO A SATURN OUTLOOK OWNER. *TR

Electrical System
Filed Aug 6, 201040,000 milesNY

I HAVE A SATURN OUTLOOK AND THE FRONT HEADLAMPS ARE FLICKERING AND SOMETIMES GOING OUT COMPLETELY. THIS IS A VERY UNSAFE CONDITION AND ALL OUTLOOK OWNERS SHOULD BE NOTIFIED ASAP. *TR

Exterior Lighting
Filed Aug 5, 201043,000 milesTX

2007 SATURN OUTLOOK THE WIRING HARNESS ON THE HEADLIGHT CONNECTOR BURNS UP. THERE IS NO WARNING THIS ABOUT TO OCCUR. DURING NIGHT DRIVING THE LOW BEAMS CAN GO OUT LEAVING ONLY HIGH BEAMS. *TR

Exterior Lighting
Filed Jul 29, 201050,000 milesPA

SAFETY CONCERN FOR 2007 SATURN OUTLOOK: LOW BEAM HEAD LAMP FAILURE DUE TO MELTED WIRE CONNECTOR AT BULBS. THE WIRE USED FOR THE HARNESS AND CONNECTION AT BULBS IS VERY LIGHT GAUGE AND REPEATEDLY BURNS THE WIRE, BULB, AND MELTS THE CONNECTOR. THIS CAUSES OBVIOUS SAFETY CONCERNS INCLUDING POTENTIAL FIRE HAZARD. WHEN OPERATING THIS VEHICLE DURING NON-DAYLIGHT HOURS OR IN TIMES OF POOR VISIBILITY, DRIVERS MUST HAVE DEPENDABLE EXTERIOR LIGHTING FIXTURES. EXCLUDING EXPIRED BULBS OR NEGLIGENT MAINTENANCE, DRIVERS OF THIS VEHICLE SHOULD NOT BE RESPONSIBLE FOR THE REPLACEMENT OR REPAIR OF WIRING, CONNECTIONS, AND WIRE HARNESSES THAT HAVE FAILED (SOMETIMES REPEATEDLY) DUE TO THE MANUFACTURER'S WORKMANSHIP/DESIGN. FOR THE SAFETY OF ALL MOTORISTS, THE MANUFACTURER OF THIS VEHICLE SHOULD CORRECT THE DESIGN AND/OR WORKMANSHIP CAUSING, OR RELATED TO, THE HEAD LAMP FAILURE. *TR

Electrical System
Filed Jul 27, 201052,000 milesSC

MY DAYTIME RUNNING LIGHT ARE INTERMITTENT. SOMETIMES ON AND OFF. OTHER SATURN OUTLOOK USERS HAVE ALSO EXPERIENCED THIS PROBLEM. *TR

Exterior Lighting
Filed Jul 22, 201070,000 milesIL

THE HEADLAMP OVERHEATS THE PLASTIC WIRING HARNESS CONNECTOR CAUSING IT TO MELT AND CREATE AN INTERMITTENT OPEN FAULT. THE HEADLIGHTS WILL FAIL TO ILLUMINATE AND/OR WILL FLASH ON AND OFF AS THE VEHICLE HITS BUMPS, ETC. *TR

Electrical System
Filed Jul 13, 201039,000 milesSC

2007 SATURN OUTLOOK XR DRIVER'S SIDE LOW BEAM HEADLAMP IS EXPERIENCING INTERMITTENT OPERATION. UPON PERSONAL INSPECTION OF THE HEADLAMP, THERE WAS EVIDENCE OF AN ELECTRICAL "MELT" OF THE CONNECTOR WIRES FROM THE WIRING HARNESS TO THE LOW BEAM HEADLAMP. EVIDENCE SUGGEST THAT THIS PROBLEM STEMS FROM A LESS THAN SUFFICIENT WIRING HARNESS INSTALLED IN THIS AND SIMILAR MODEL GM VEHICLES FROM 2007 TO THE PRESENT. IT IS NOT PRIVY TO HAVE A CUSTOMER PAY ADDITIONAL CHARGES TO AUTHORIZED DEALERS FOR SERVICE ON LESS THAN ADEQUATE PARTS THAT WERE USED IN THE MANUFACTURING OF THE VEHICLE. AS HEADLAMPS ARE AN ESSENTIAL SAFETY ISSUE AND NECESSARY FOR NIGHTTIME/UNCLEAR WEATHER CONDITIONS DRIVING, IT IS IMPORTANT THAT THIS PROBLEM BE RESOLVED. THERE HAVE BEEN NUMEROUS REPORTS AND FORUMS ON THIS MODEL AND SIMILAR MODEL VEHICLES EXPERIENCING THE EXACT SAME MALFUNCTION WITH BOTH PASSENGER AND DRIVERS' SIDE HEADLAMPS BEING INVOLVED. HOPEFULLY THIS REPORT WILL LEAD TO AN INVESTIGATION THAT ULTIMATELY RESULTS IN A NECESSARY AND APPROPRIATE RECALL BY GENERAL MOTORS. *TR

Exterior Lighting
Filed Jul 9, 2010CA

2007 SATURN OUTLOOK. BOTH HEADLIGHT WIRING HARNESSES MELTED RESULTING IN NON-WORKING HEADLIGHTS. IT TURNS OUT THAT GM IS AWARE OF THIS ISSUE AND HAS A TSB FOR IT. THIS NEEDS TO BE A RECALL. FAR TOO MANY PEOPLE ARE HAVING THIS PROBLEM WITH THEIR GM LAMDA PLATFORM CROSSOVERS (GMC ACADIA, SATURN OUTLOOK, BUICK ENCLAVE, CHEVY TRAVERSE). THE WIRING IS TOO LIGHT A GAGE OF WIRE. THE HARNESSES MELT AND THEN SHORT OUT. THIS COULD RESULT IN LOSS OF HEADLIGHTS WHILE DRIVING AT NIGHT OR, WORSE, A FIRE. IN MY CASE I SAW THE SMOKE AND TURNED CAR OFF BEFORE IT BECAME A FIRE. *TR

Steering
Filed Jul 5, 201044,000 milesGA

POWER STEERING LOCKS UP WHEN WATER SPLASHES ONTO FAN BELT ON 2007 SATURN OUTLOOK. HAPPENS ON WET ROADS. ON INCIDENT DATE, VEHICLE WOULD NOT MAINTAIN LANE DURING RIGHT HAND TURN ONTO TWO LANE ROAD FROM A FULL STOP. VEHICLE ENDED UP IN ON-COMING TRAFFIC LANE BEFORE STEERING RETURNED. THIS AFTER THE NEW DESIGNED INNER FENDER SKIRTS WERE INSTALLED AS THE PERMANENT "FIX". NEW PARTS INSTALLED BY DEALER NOW SERVICING SATURNS IN AUGUSTA GEORGIA. MASTER MECHANIC SAID THAT THIS "FIX" HAS ONLY WORKED ON 50% OF HIS REPAIRS. HE CHECKED OUT THE REPAIRS, STATED THEY WERE INSTALLED CORRECTLY AND THAT THERE IS NOTHING ELSE SUGGESTED AT THIS TIME. THIS IS A SAFETY ISSUE THAT GM MUST FULLY RESOLVE. THIS IS THE FOURTH TIME THIS HAS HAPPENED, AND THE FIRST SINCE INSTALLATION OF NEW INNER FENDER SKIRTS INSTALLED IN JANUARY 2010. UP UNTIL THEN THERE WAS NO REPAIR AVAILABLE. NOW THIS REPAIR DOES NOT FIX THE PROBLEM. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Jun 23, 201051,000 milesFL

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 07V062000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE), IN WHICH SHE WAS EXPERIENCING ALL THE SYMPTOMS. THE DEALER ADVISED HER VIN WAS NOT INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 52,000.

Exterior Lighting
Filed Jun 23, 201054,750 milesOR

2007 SATURN OUTLOOK DRIVERS SIDE HEADLIGHT WENT OUT ON 6/15/10 ENROUTE FROM OR TO CO. TOOK TO OUT OF TOWN DEALER TO REPAIR & FOUND THE HARNESS WIRING HAD MELTED. DEALER SAID TAKES A WEEK TO GET PART & SHOULD TAKE CARE OF WHEN I GET BACK HOME. CALLED DEALER @ HOME AND IS 7 TO 10 DAYS TO GET PART. ALSO SAID I AM OUT OF WARRANTY AND WOULD HAVE TO PAY FOR PART PLUS LABOR TO INSTALL. OUT OF TOWN DEALER IN CO SAID THERE HAVE BEEN NUMEROUS REPORTS OF HARNESS FAILURES BUT NO RECALL ISSUED YET. *TR

Exterior Lighting › Headlights
Filed Jun 11, 201034,000 milesTX

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING AT UNKNOWN SPEEDS, THE PASSENGER SIDE HEAD LIGHT FAILED. THE CONTACT REPLACED THE HEADLAMP ON THE PASSENGER SIDE. WHILE REPLACING THE LIGHT, THE CONTACT NOTICED THE WIRING HARNESS THAT CONNECTED THE LAMP WAS CAUSING THE DEFECT. THE CONTACT HAD NOT SPOKEN WITH THE DEALER OR THE MANUFACTURER. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 35,500 AND THE FAILURE MILEAGE WAS 34,000.

Air Bags › Frontal › Sensor/Control Module
Filed Jun 10, 20108,000 milesPA

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A WEIGHT SENSOR ON THE PASSENGER SIDE TO DETERMINE IF AN ADULT OR CHILD WAS IN THE SEAT. WHEN AN ADULT WAS IN THE SEAT THE PASSENGER SIDE AIR BAG LIGHT WAS SUPPOSED TO COME ON; HOWEVER, IT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES WHERE THE PASSENGER SEAT AND WEIGHT SENSOR MODULE WERE REPLACED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE IS 55,000. UPDATED 10/27/10. *LJ UPDATED 12/21/10*BF THE CONSUMER STATED THE MODULE WAS REPLACED IN 2008, BUT THE PROBLEM HAS SINCE RESURFACED. UPDATED 12/28/10

Electrical System
Filed May 28, 201065,000 milesTX

HAVE TO REPLACE THE HEADLIGHT AND WIRING HARNESS EVERY 2 WEEKS. *TR

Electrical System
Filed May 28, 201062,000 milesTX

2007 SATURN OUTLOOK, PASSENGER SIDE HEADLIGHT WIRING HARNESS. BULBS BURN OUT EVERY 4-6 MONTHS. HARNESS MELTED THE INSULATION OFF THE WIRES MAKING IT A FIRE HAZARD. DEALER WOULD NOT REPLACE, AS WE BOUGHT THE CAR USED IN 2008. THE HARNESS NEEDS TO BE UPGRADED TO HANDLE THE LOAD OF THE HEADLIGHT. *TR

Exterior Lighting
Filed May 18, 201046,000 milesIL

BOTH HEADLIGHTS (LOW BEAMS) GO OUT AT RANDOM TIMES AND COME BACK ON AT RANDOM TIMES. ONE OR BOTH HEADLIGHTS COULD BE OUT AT ANY GIVEN TIME. I HAD ONE BULB REPLACED AT A COST OF $94, HOWEVER IT HASN'T FIXED THE PROBLEM. THIS IS ESPECIALLY AN ISSUE AT NIGHT WHEN HEADLIGHTS ARE NEEDED FOR DRIVING. I HAVE TRIED USING THE MANUAL ON/OFF FOR THE LIGHTS, BUT IT DOESN'T WORK. IF THE LIGHTS ARE OUT, I CAN'T GET THEM TO COME BACK ON UNLESS SOMEONE GETS UNDER THE CAR, REACHES UP AND SPINS THE BULB OR ADJUSTS A WIRE TO THE POINT THAT THE LIGHT COMES BACK ON. *TR

Service Brakes, Hydraulic
Filed May 16, 201035,000 milesFL

EXCESSIVE BRAKE FLUID USAGE. NO LEAKS FOUND AND STILL CONTINUES TO USE BRAKE FLUID AT THE RATE OF 2OZ. PER 500 MILES. *TR

Electrical System
Filed May 5, 201049,738 milesCA

MY LOWBEAM HEADLIGHT WENT OUT IN MY 2007 SATURN OUTLOOK. I REPLACED THE LIGHT AND IT WENT OUT AGAIN A DAY LATER. I TOOK THE CAR IN TO THE DEALERSHIP THE WIRING HARNESS IS MELTED AND THE WIRING GOING INTO THE HARNESS IS BURNT. THIS IS DUE TO TOO MUCH VOLTAGE CAUSING THE HARNESS TO MELT. THIS HAS BEEN A PROBLEM WITH MANY SATURN OUTLOOKS IT HAS YET TO BE A RECALL. THIS IS NOT ONLY A MANUFACTURE ISSUE BUT A SAFETY ISSUE AS IT COULD RESULT IN A FIRE. THE WIRING HARNESS IS NO LONGER AVAILABLE SO THE WHOLE HEADLIGHT HAS TO BE REPLACED TO CORRECT THE PROBLEM. *TR

Electrical System
Filed Apr 29, 201065,200 milesVA

WHILE DRIVING AT NIGHT MY 2007 SATURN OUTLOOK THE PASSENGER LOW BEAM WENT OUT. UPON OPENING THE HOOD WHEN I STOPPED I NOTICED THE DISTINCT ODOR OF BURNT PLASTIC. UPON FURTHER EVALUATION WHILE REMOVING THE BULB I OBSERVED THAT THE INSULATION FOR THE WIRING HARNESS HAD MELTED OFF AND SHORTED AT THE INTERFACE BETWEEN THE WIRE AND CONNECTOR. THE CONTACT FOR THE BULB ALSO EXHIBITED CHARRING AT THE CONNECTOR CONTACT. AN INTERNET SEARCH FOR A REPLACEMENT BULB ALERTED ME THAT THERE IS A SERVICE BULLETIN (09-08-42-004) ADDRESSING THE REPLACEMENT OF THIS HARNESS SHOULD THE HEADLIGHT FAIL. I FEEL THIS IS A OEM DESIGN FLAW AND SAFETY ISSUE SINCE THE HARNESS CAN SHORT OUT TO THE POINT TO WHERE THE INSULATION IS MELTED COMPLETELY OFF EXPOSING BARE WIRES. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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