APPROXIMATELY MID-YEAR 2009, THE RIGHT SIDE LOW-BEAM HEAD LIGHT WENT OUT ON MY 2007 SATURN OUTLOOK. THE BULB WAS REPLACED WITH AN AFTER-MARKET BULB BUT TO MY SURPRISE, THE LIGHT WENT OUT AGAIN WITHIN 2-3 WEEKS. UPON TAKING THE VEHICLE TO THE SATURN DEALERSHIP, THE ENTIRE RIGHT FRONT HEAD LIGHT AREA WAS REPLACED AS THE BACKGROUND WIRING HAD COMPLETELY MELTED. THE COST WAS OVER $500. THE VEHICLE WAS UNDER WARRANTY AT THE TIME, HENCE THERE WAS NO COST TO ME. ON SATURDAY, JULY 2, 2011 HOWEVER, THE SAME RIGHT SIDE HEAD LIGHT WENT OUT AGAIN. UPON TAKING THE VEHICLE TO THE GM DEALERSHIP ON WEDNESDAY JULY 6, 2011, I AM NOW TOLD THAT THE COILS HAVE COMPLETELY MELTED AGAIN AND THE COST THIS TIME TO ME IS $212. THIS IS ABSOLUTELY RIDICULOUS! THIS HAS GOT TO BE A MANUFACTURER DEFECT AS I AM CONCERNED WITH WHAT IS ACTUALLY GETTING SO VERY HOT THAT IS MELTING THE COILS. I AM MORE CONCERNED THAT THIS TYPE OF HEAT COULD POTENTIALLY CAUSE A FIRE. SOMETHING MUST BE DONE TO PREVENT AN UNNECESSARY TRAGEDY/ACCIDENT.
2007 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
I HAVE ALSO HAVE HAD SOME BAD LUCK WITH THE HEADLIGHT WIREING ON MY 2007 SATURN OUTLOOK. SO WHEN WILL USA RAN COMPANY GM STAND UP AND ADMIT THAT THERE IS A PROBLEM. I CAN'T BELEAVE THAT SO MANY HAVE HAD ISSUES WITH FAULTY WIREING THAT COULD POSE A FIRE HAZZARD AND LOSS OF HEADLIGHT FUNCTION FOR SAFETY. OTHER THAN THAT ISSUE I LOVE THIS SUV. I LOVE HOW WE ARE ALL PLAYING RUSSIAN ROULETTE WITH OUR FAMLIES LIVES DUE TO A FAULTY WIRE ISSUE IN THE HEADLIGHT TO CAUSE THEM TO OVER HEAT AND MELT EXPOSSING THE COPPER WIRE. THANKS GM FOR SHOWING YOU CARE ABOUT YOUR CUSTOMERS... *KB
2007 SATURN OUTLOOK PASSENGER SIDE HEADLAMP CONNECTION HAS MELTED 3 LAMP HOUSINGS AND THIS TIME MELTED THE VEHICLE WIRING AND CAUGHT FIRE. *TR
HEADLIGHTS OF ONE SIDE KEEPS FLICKERING ON AND OFF. SOMETIMES THEY DO NOT COME ON AT ALL. OCCURS EVERYNIGHT. WE JUST BOUGHT THE VEHICLE FROM STEVEN TOYOTA ON THIS PAST SATURDAY, 06/17/11, WHERE THEY SAID THEY COULDN'T DO ANYTHING TO HELP US. *TR
HEADLIGHT WENT OUT. REPLACED WITH SAME TYPE OF BULB. BULB WAS OUT IN 4 DAYS. WIRING HARNESS COMPLETELY MELTED. GM HAS ALREADY ISSUED A 'TECH NOTICE' ON THIS EXTENSIVE PROBLEM, BUT THE DEALER REFUSED TO COVER THE REPAIR COST OF $400 BECAUSE IT ISN'T A RECALL. I'M SORRY, BUT REPLACEMENT OF A HEADLIGHT BULB THAT THEN BURNS UP THE WIRING HARNESS IS A MANUFACTURING DEFECT AND A MAJOR SAFETY ISSUE. WHY ISN'T A FUSE TRIPPED IF THERE IS SOME ISSUE - ANY TIME ELECTRONICS MELT, THAT IS A BIG PROBLEM! IN ADDITION TO THE OBVIOUS SAFETY ISSUE OF NOT HAVING A HEADLIGHT WORKING, IS THERE POWER STILL GOING TO THE HARNESS? WHAT HAPPENS IF YOU ARE FORCED TO CONTINUE DRIVING BEFORE GETTING THIS REPLACED? IS YOUR CAR GOING TO EVENTUALLY CATCH FIRE? THIS NEEDS TO BE RECALLED IMMEDIATELY. BASED ON THE NUMBER OF COMPLAINTS I'VE SEEN WITH THE NHTSA , THIS SHOULD HAVE ALREADY BEEN A FORCED RECALL.
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING, THE VEHICLE MADE A CLICKING NOISE IN THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING NEEDED TO BE REPAIRED. THE DEALER REPLACED THE RACK AND PINION AND STEERING PUMP; BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 72,000.
WHEN PURCHASED WE WERE TOLD THERE HAD BEEN A PROBLEM WITH SUNROOF LEAKAGE BUT IT HAD BEEN FIXED. SINCE THEN 5 TIMES IN FOR REPAIR LEAKING SUNROOF WATER COMING OUT OF AIRBAG HOLDERS, DOME LIGHTS ,OVERHEAD ELECTRONICS. SEVERAL FUSES HAVE BEEN BLOWN NOW WE WONDER IF THE SIDE IMPACT AIRBAGS ARE STILL FUNCTIONAL WATER RAN OUT BY THEM. THIS IS NOT JUST A DRIP BUT WATER POURS OUT.
DRIVER SIDE HEADLIGHT WENT OUT WENT TO CHANGE BULB AND NOTICED THE WIRE WERE STARTING TO MELT SO TOOK IT TO DEALER AND TOLD THEM TO FIX IT THEY SAID WHEN WENT TO PICK IT UP IT WAS JUST BULB SO I TOLD THEM IT WAS BAD WIRING HARNESS THEY SAID NO 1 WEEK LATER BACK AT DEALERSHIP WITH NO HEADLIGHT WIRING HARNESS MELTED ALL THE WAY THROUGH INTO 2 PIECES FAULTY WIRING HARNESS NEEDS ADDRESSED BY GM. *TR
HEADLIGHT WIRING HARNESS MELTED DUE TO HIGH CURRENT DRAW. RENDERED HEADLIGHT INOPERABLE AND COULD HAVE CAUSED LARGER FIRE. THIS SEEMS TO BE A VERY COMMON OCCURRENCE ON SATURN OUTLOOKS. *TR
MY 2007 SATURN OUTLOOK PASSENGER PRESENCE SYSTEM IS NOT RECOGNIZING AN ADULT SITTING IN THE FRONT PASSENGER SEAT. BY THE VEHICLE NOT RECOGNIZING THE ADULT THE PASSENGERS AIRBAG IS NOT ARMED IN THE EVENT OF A FRONT END CRASH. I TOOK THE VEHICLE TO A GM DEALERSHIP WHO IS REPLACING THE PPS FOR $1000. HUGE SAFETY CONCERN AND EXPENSIVE REPAIR. THE PPS WAS RECALLED IN 2008 BY VIN BUT MINE WAS NOT INCLUDED. THIS SHOULD BE RE-ADDRESSED. *TR
2007 SATURN OUTLOOK. CONSUMER STATES PROBLEM WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING IN THE RAIN, HE STRUCK A SMALL PUDDLE OF WATER IN THE MIDDLE OF A MAIN ROAD. AS HE WAS MAKING A TURN, THE STEERING WHEEL JOLTED OUT OF HIS HANDS AND THE VEHICLE BEGAN TO MAKE A LOUD NOISE. THE CONSUMER DROVE INTO A DITCH AS HE WAS UNABLE TO GAIN CONTROL OF THE VEHICLE UNTIL THE LAST SECOND; HAVING TO USE ALL OF HIS STRENGTH TO KEEP FROM PLOWING FULLY INTO THE DITCH AND REAR EMBANKMENT. AFTER THE INCIDENT, THE CONSUMER HEARD A WHINING NOISE COMING FROM THE STEERING COLUMN, WHICH WOULD COST $1000 TO REPLACE. *JB THE CONSUMER STATED THE PROBLEM HAS NOT BEEN RESOLVED. UPDATED 09/15/11.*JB
HEADLIGHT HAS FAILED 3 TIMES. EACH TIME THE BULB MELTED THE HARNESS. THE FIRST TWO OCCASIONS WERE COVERED UNDER WARRANTY. THE THIRD OCCASION WAS AT 63,000 AND WAS NOT COVERED AND WILL COST $415 TO REPAIR. *TR
MY 2007 OUTLOOK XR LEAKS WATER INSIDE OF IT AND IS MESSING UP THE ELECTRICAL STUFF IN IT. IT HAS STARTED TELLING ME TO HAVE THE AIRBAG SERVICED, SO NOW I AM WORRIED THAT IT WILL EITHER RANDOMLY GO OFF OR NOT GO OFF WHEN IT IS SUPPOSED TO. IT HAS TOLD ME THAT MY CAR WAS OVER HEATED WHEN I HAVE JUST STARTED IT. IT HAS CONTINUED TO KEEP RUNNING WHEN I HAVE TURNED THE KEY OFF AND REMOVED IT FROM THE IGNITION SWITCH. I HAVE READ SEVERAL OTHER COMPLAINTS ON THE INTERNET FROM OTHER OWNERS. EDMUNDS WEBSITE HAS SEVERAL COMPLAINTS ON THERE THAT YOU CAN READ. I HAVE CONTACTED GENERAL MOTOR OVER THIS MATTER BECAUSE THE WATER LEAKING IN IS FROM FACTORY DEFECTS. OTHER OWNERS HAVE TAKEN THEIR OUTLOOKS IN TO THE GENERAL MOTORS SERVICE CENTERS NUMEROUS TIMES AND THEIR OUTLOOKS CONTINUE TO LEAK. I HAD THE TOP OF MY OUTLOOK COVERED WITH PLASTIC AND WATER STILL LEAKED IN WHEN IT RAINED. I VACUUMED 6 GALLONS OF WATER OUT OF IT AND COULD NOT GET ALL OF THE WATER OUT, WHICH IS GOING TO LEAD TO IT MOLDING AND MILDEWING. SOMETHING NEEDS TO BE DONE TO PULL THESE UNSAFE VEHICLES OFF THE ROAD. *TR
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, HE DROVE THROUGH A PUDDLE OF WATER AND IMMEDIATELY THE POWER STEERING FAILED. THE CONTACT STATED THE STEERING WHEEL BECAME VERY HARD TO TURN AND CONTROL. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 63,750. UPDATED 05/25/11 *BF UPDATED 08/04/11
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT SENSOR FAILED SINCE THE LIGHT SHOULD NOT BE ILLUMINATED WHEN SOMEONE WAS IN THE SEAT. THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,100.
THE DRIVER SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR AND COULD POSSIBLY COME LOOSE FROM SEAT TRACK IN EVENT OF CRASH INJURING DRIVER. THIS CONDITION WAS FIRST TAKEN CARE OF ABOUT 1 1/2 YEARS AGO WITH A TECHNICAL SERVICE BULLETIN FROM GM. THIS INSERTED A BOLT IN THE SEAT AND THIS WAS SUPPOSED TO CORRECT THE CONDITION. THE PROBLEM RETURNED AND THE BOLT INSERTED WAS ROLLING ON THE FLOOR OUT OF PLACE. TOOK CAR TO DEALER AND DEALER STATED THAT SEAT TRACK BECAME DAMAGED DUE TO BOLT (FROM TSB) AND THUS BOLT GAVE WAY ALLOWING SEAT TO NOT BE STABLE. THE SEAT TRACK MUST BE REPLACED TO CORRECT AT COST OF $750..SATURN HAS STATED THAT THEY WILL DO FOR $200 DEDUCTIBLE BUT SINCE THIS IS A SAFETY CONDITION AND IT WAS CAUSED BY A PREVIOUS GM SERVICE BULLETIN DIRECTLY...SATURN NEEDS TO DO AT NO CHARGE..ALL DRIVER POWER SEATS IN THIS CLASS SHOULD BE INSPECTED, ADJUSTED AND TRACKS REPLACED...AS NECESSARY AS THE BOLT IN THE TECHNICAL SERVICE BULLETIN FIXES A SYMPTOM BUT CAUSES MY PROBLEM AS STATED BY THE DEALER.
2007 SATURN OUTLOOK, HEADLIGHT WIRING HARNESS. I HAD MY WIRING HARNESS REPLACED ON 10/1/08 FOR THE PASSENGER SIDE LIGHT AND MY DRIVER SIDE REPLACED ON 5/10/10 AND NOW MY PASSENGER SIDE IS OUT AGAIN. HEADLIGHT WIRING HARNESS' SHOULD LAST LONGER THAN TWO YEARS. I HAVE YET TO GET THIS REPLACED BECAUSE IT IS COSTLY TO HAVE TO REPLACE THIS OFTEN. *TR
DRIVER WAS DRIVING IN THE RAIN GOING APPROXIMATELY 35MPH. AS DRIVER SLOWED DOWN TO MAKE A RIGHT TURN, THE STEERING COMPLETELY LOCKED UP AND THE CAR WOULD NOT TURN. DRIVER WAS ABLE TO DRIVE INTO THE GRASS WITHOUT CAUSING AN ACCIDENT. AFTER SITTING THERE A FEW MINUTES, DRIVER WAS ABLE TO GET CAR BACK ON ROAD AND DRIVE APPROXIMATELY 1 MILE TO A NEARBY RELATIVE'S HOUSE. HAD DRIVER BEEN GOING FASTER, IT IS ALARMING TO THINK WHAT COULD HAVE HAPPENED.
I HAVE A 2007 SATURN OUTLOOK XE AND IN LATE 2009 MY DRIVER SIDE DIM HEADLIGHT WENT OUT. WE REPLACED THE BULB TO NO AVAIL. MY HUSBAND CHECKED THE WIRES WHICH WERE BURNT UP AND REPLACED THEM. THE LIGHT WOULD WORK INTERMITTENTLY. FINALLY HE FIXED IT LONG ENOUGH TO MAKE IT LAST FOR ABOUT 6-8 MONTHS AND NOW IT IS OUT AGAIN. WHEN HE CHECKED IT THIS TIME HE NOTICED THAT THE WIRES WERE MELTED/BURNT AGAIN. HE HAS ONCE AGAIN FIXED THE PROBLEM AS BEST AS HE COULD. MY WARRANTY IS OUT AND WE DON'T HAVE ENOUGH MONEY TO TAKE IT TO THE DEALER SO WE CONTINUE TO DEAL WITH THIS ISSUE AS BEST WE CAN. I HAVE CK'D ON WEBSITES AND NOTICED THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE AND I BELIEVE SOMETHING NEEDS TO BE DONE. I AM ALSO HAVING COMPLETE WIRING PROBLEMS WITH THE REST OF THIS LEMON THAT I HAVE TO DRIVE. THE RADIO AND SPEAKERS WORK WHENEVER THEY WISH AND THE REMOTE START UP IS NOW INOPERABLE AS IT CHOOSES. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS SUV SINCE I BOUGHT IT, INCLUDING A TRANSMISSION PROBLEM WHILE ON VACATION. I WAS UNABLE TO DRIVE FOR A WHOLE WEEK WHILE IT WAS IN THE SHOP TO BE REPAIRED. THANK GOODNESS I STILL HAD A WARRANTY AT THAT TIME. *TR
PASSENGER HEADLIGHT WENT OFF AT HIGHWAY SPEEDS. WENT TO REPLACE BULB AND FOUND SOCKET WAS CHARRED AND BURNT. BULB WAS STILL GOOD, WHEN BENCH TESTED. THIS WAS THE OE BULB, NOT A HIGHER CURRENT/POWER AFTERMARKET BULB. CURRENTLY DRIVING WITH ONLY ONE HEADLIGHT, WHILE WAITING FOR DEALER TO GET ME A NEW HARNESS. OBVIOUSLY, GM IS AWARE OF THE PROBLEM, SINCE TSB #09-08-42-004 INSTRUCTS USING NYOGEL GREASE TO FILL THE SOCKET, I ASSUME FOR THERMAL CONDUCTIVITY OR CORROSION PROTECTION. SOCKET REPLACEMENT SHOULD BE DONE ON RECALL, AND DEALERS SHOULD KEEP HARNESS ON ORDER, SO I DON'T HAVE TO DRIVE WITH ONLY ONE HEADLIGHT. *TR
MY 2007 OUTLOOK EXPERIENCED HEADLIGHT OUTAGE AT APPROX. 32,000 MILES THE SATURN DEALER CHANGED THE MELTED HARNESS AND REPLACED THE BULB HERE WE ARE LESS THAT 4 MONTHS LATER AND I HAVE ANOTHER HEADLIGHT OUTAGE AND PAY $300 + TO AN AUTHORIZED DEALER TO CHANGE THE MELTED WIRES AND REPLACE THE BULB. 3 MONTHS LATER WE ARE BACK TO THE HEADLIGHT BEING OUT AND THE DEALER READY TO CHARGE ME ANOTHER $300+ TO CORRECT THE PROBLEM. I HAVE NOTED MULTIPLE COMPLAINTS OF THE SAME PROBLEM BY MULTIPLE CONSUMERS IN VARIOUS STATES. I DON'T FEEL THAT I SHOULD HAVE TO KEEP PAYING FOR A PROBLEM THAT APPEARS TO BE WELL DOCUMENTED BY SATURN OUTLOOK OWNERS. I HAVE PLACED A CALL TO GM AND OF COURSE NO HELP FROM THEM ALL THEY WANT TO DO IS PUSH THE RESPONSIBILITY AND COST BACK TO THE CONSUMER. *TR
WIREING HARNESS FOR HEADLIGHTS MELTING. *TR
WE WERE DRIVING WHEN ALL OF THE SUDDEN OUR TRANSMISSION STARTED TO SHIFT ERRATICALLY. WHEN WE WERE AT A STOP SIGN, I WENT TO PULL OUT AND RELIZED THAT WE HAD LOST THE FIRST 2 GEARS AND WERE ALMOST HIT BY AN ON COMING VEHICLE WHEN THE CAR FAILED TO MOVE AT THE RIGHT SPEED. THIS IS A PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOME IS INJURED OR KILLED. *TR
I HAVE A 2007 OUTLOOK, ABOUT A YEAR AGO, PASSENGER SIDE HEADLIGHT WENT OUT...TOOK TO SHOP TO REPLACE, WORKED FINE FOR ABOUT ANOTHER 8 MONTHS. NOW PASSENGER SIDE HEADLIGHT OUT AGAIN, BEEN REPLACED BY SHOP 3 TIMES... LIGHT WORKS AT DEALERSHIP BUT IS OUT AGAIN BY TIME WE GET HOME. NOW DRIVERS SIDE LIGHT IS OUT ALSO. THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE NOT EVERYBODY CAN AFFORD 4-6 HUNDRED DOLLARS TO HAVE HEADLIGHTS CHANGED EVERY WEEK. NOR SHOULD THEY HAVE TO. *TR
HEADLIGHT GOES OUT. THIS HAS HAPPENED ON BOTH LIGHTS A TOTAL OF FOUR TIMES. JUNE 2008, SEPTEMBER 2008, JUNE, 2010, MARCH 2011. WAS TOLD BY DEALER IT IS THE WIRING HARNESS. *TR
THE DRIVERS SIDE DAYTIME RUNNING LAMP HAS GONE OUT. I HAVE TRIED TO CHANGE THE BULB ONLY TO FIND THAT IT IS EXTREMELY DIFFICULT TO ACCESS. AFTER READING NUMEROUS COMPLAINTS REGARDING THE HEADLIGHTS I AM NOT ALONE IN MY PROBLEM. I HAVE NOT TAKEN MY VEHICLE IN FOR SERVICE, BUT IT SOUNDS LIKE THE WIRE HARNESS IS A MAJOR SAFETY HAZARD. *TR
PASSENGER SIDE HEADLAMP INOPERABLE. WIRING HARNESS CONNECTOR TO HEADLAMP BURNT/MELTED. GM HAS A TSB #09-08-42-004 ON THE ISSUE WHICH SHOULD BE UPGRADED TO A RECALL. THIS CONDITION COULD CAUSE A FIRE AND IS SAFETY RELATED SINCE IT AFFECTS THE HEADLAMP SYSTEM. *TR
I HAVE A 2007 SATURN OUTLOOK XR, WHICH HAS HAD THE HEADLIGHT WIRING HARNESS REPLACED ON THE PASSENGER SIDE IN 2009. NOW IN MARCH OF 2011 I TOOK THE CAR IN FOR AN OIL CHANGE AND ON MY WAY THERE JUST HAPPEN TO NOTICE THE HEADLIGHT WAS OUT. THE CHEVY DEALERSHIP SAID IT WAS THE SAME THING AS THE OTHER SIDE, THE WIRING WAS COMPLETELY MELTED AND THE WHOLE THING WOULD HAVE TO BE REPLACED. I WAS LUCKY ENOUGH TO HAVE MOST OF IT COVERED BY MY EXTENDED WARRANTY, BUT I WAS STILL OUT MY DEDUCTIBLE AND I HAD TO PAY FOR THE LIGHTBULB. WHEN I HAD THE FIRST HEADLAMP REPLACED THE TECHNICIAN INFORMED ME IT WAS VERY DANGEROUS AND COULD HAVE STARTED A FIRE. THIS SEEMS LIKE SOMETHING GM SHOULD BE AWARE OF AND SHOLD LOOK INTO, BEFORE SOMEONE GETS HURT. I WAS ACTUALLY UNDER THE IMPRESSION THAT THE FIRST DEALERSHIP, WHICH WAS A SATURN, REPLACED BOTH OF MY HEADLAMPS, BUT CHEVY IS INFORMING ME THAT IS NOT THE CASE. SO I AM NOT SURE WHO IS TELLING THE TRUTH. *TR
I HAVE A 2007 SATURN OUTLOOK THE FRONT PASSENGER LIGHT WENT OUT TWICE WITHIN 2 MONTHS I TOOK IT TO THE DEALER AND WAS TOLD THAT THE WIRING HARNESS WAS MELTED AND HAD TO BE REPLACED. *TR
I HAVE A 2007 SATURN OUTLOOK AND BOTH OF MY HEADLIGHTS AND ALL OF THE RELATED WIRING HAVE BEEN REPLACED BECAUSE THE WIRES MELTED. IN ALL MY YEARS, I'VE NEVER HAD TO REPLACE HEADLIGHT WIRING. THIS DOES NOT SEEM TO BE A STANDARD MAINTENANCE ITEM. SO I ASSUME THIS IS THE RESULT OF POOR MANUFACTURING OR DESIGN. I'VE HAD MY CAR SERVICED AT AN AUTHORIZED GM DEALERSHIP AND I'VE SPENT APPROXIMATELY $600 ON THIS ISSUE. *TR
DRIVER SIDE LOW BEAM HEADLIGHT STARTED SHUTTING OFF INTERMITTENTLY AND LATER CONSTANT OFF. DETERMINED NOT TO BE A BULB FAILURE BUT HEAT DAMAGE TO THE WIRING HARNESS AT THE BULB CONNECTOR. TALKED TO GM DEALER SERVICE DEPARTMENT AND TOLD THE WIRING HARNESS WILL NEED TO BE REPLACED FOR BOTH HEADLIGHTS DUE TO THIS DAMAGE. ALSO TOLD THAT THEY ARE SEEING THIS ON A NUMBER OF OUTLOOKS. THIS PROBLEM RENDERS LOW BEAM HEADLIGHTS INOPERABLE. *TR
I HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLAMP ON MY 2007 SATURN OUTLOOK 7 TIMES, AND THE ENTIRE ASSEMBLY ONCE, I WAS TOLD THERE WAS A WIRING PROBLEM, CAUSING A "SHORT". THIS IS OBVIOUSLY A SAFETY ISSUE, AS THE HEADLAMPS SHOULD NOT FAIL AT THIS RATE. *TR
I HAVE HAD NUMEROUS PROBLEMS WITH MY 2007 SATURN OUTLOOK HEADLIGHTS. HEADLIGHT WENT OUT AROUND 20,000 MILES SENT TO DEALER FIXED. HEADLIGHT GOES OUT AGAIN AROUND 5,000 MILES LATER TOOK TO DEALER REPLACED HEADLIGHT. FINE FOR ANOTHER 20,000 MILES AND AGAIN SAME PROBLEM. THIS TIME OUT OF WARRANTY. I REPLACED BULB. 1 WEEK LATER I FIND CONNECTOR TO BULB IS BURNED. I AM VERY CONCERNED FOR THAT AT NIGHT WHEN IT BURNS AGAIN WORRIED WIFE AND CHILDREN ARE IN DANGER. *TR
PASSENGER SIDE HEADLIGHT INTERMITTENTLY TURNS ON AND OFF AT WILL. DURATION > A YEAR; NOT DRIVEN ALOT AT NIGHT. CONCERNED ABOUT MELTED WIRING ALSO. PRIOR TO THIS, STEERING LOCKED UP WHEN GOING THROUGH PUDDLES. MADE AN EXTREMELY LOUD SCREECHING NOISE. DEALER SERVICED PROBLEM IN WARRANTY BUT DID NOT COMPLETELY CORRECT IT. *TR
2007 SATURN OUTLOOK : REPLACED PASSENGER-SIDE HEADLIGHT BULB A MONTH AGO. BULB IS NOW OUT AGAIN. READ SO MANY COMPLAINTS REGARDING THE PROBLEM. BELIEVES RECALL IS IN ORDER.... *TR
MY WIFE HAVE A 2007 SATURN OUTLOOK AND THE DRIVERS LOW BEAM HEADLIGHT WENT OUT. I ACCESSED THE LAMP ASSEMBLY AND FOUND THE HARNESS HAD MELTED. IT IS CRAZY THE WAY IT IS CONSTRUCTED AND SO HARD TO HAVE ACCESS, MY WIFE IS SCARE THIS THING CAN INITIATE A FIRE IN THE CAR WITH VERY DANGEROUS CONSECUENCES....PLEASE RECALL THIS SUVS TO FIX IT.....THANKS.
I HAVE A 2007 SATURN OUTLOOK THAT A VERY MUCH LIKE. ONE PROBLEM THAT I HAVE ENCOUNTERED HOWEVER IS THE LOW BEAM DRIVERSIDE HEADLIGHT. I STARTED HAVING PROBLEMS ABOUT SIX MONTHS AGO AND I ENDED UP CHANGING THE BULB ABOUT FOUR MONTHS AGO. THE NEW ONE BECAME INTERMITTENT LIKE THE PREVIOUS, THIS TIME HOWEVER I FOUND THE CONNECTOR FOR THE BULB TO BE ALL MELTED AWAY ALONG WITH THE "NEW BULB I INSTALLED. I SEE FROM THIS AN OTHER FORUMS THAT I AM NOT ALONE WITH THIS ISSUE. DO YOU KNOW IF WITH THE RISK OF FIRE IF GM IS TAKING ANY ACTION TO RECALL WHAT APPEARS TO BE A COMMON AND DANGEROUS ISSUE? *TR
DRIVERS SIDE LOW BEAN WIRING HARNESS MELTED AFTER BULB BLEW AND HAD TO BE REPLACED. REPLACED BULB WITH ONE FROM ADVANCED AUTO PARTS AND THEN IT WENT OUT AND WHEN I WENT TO FIND THE PROBLEM I FOUND THE HARNESS WHERE THE BULB AND HARNESS CONNECT HAD MELTED. I'VE FOUND ON LINE THAT MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. *LN
PASSENGER HEADLIGHT PROBLEMS, MULTIPLE TRIPS TO DEALERSHIP TO FIX, STILL NOT WORKING, APPEARS WIRING HARNESS IS MELTED. OTHER SATURN OUTLOOK OWNERS HAVE HAD THIS PROBLEM. *TR
LEFT HEADLAMP WORKS INTERMITTENTLY. CAN NEVER DEPEND ON IT WORKING OR NOT. BOTH HEADLAMPS WHEN THEY ARE BOTH WORKING ARE VERY DIM ON LOW BEAM BUT SEEM TO GET BRIGHTER AFTER ABOUT AN HOUR OF BEING ON. *TR
MY 2007 SATURN OUTLOOK XE HEADLIGHTS STARTED GOING OUT BUT THEN ON AND THEN WENT COMPLETELY OUT SIMULTANEOUSLY WITH IN A FEW WEEKS. WHEN I RESEARCHED ON THE INTERNET ON HOW TO CHANGE THE LAMP, I FOUND THAT THE WIRING HARNESS FOR THE HEADLIGHTS ON ALL MODEL YEARS OF SATURN OUTLOOK, GMC ACADIA, BUICK ENCLAVE, AND CHEVROLET TRAVERSE HAVE A SIMILAR PROBLEM OF THE HEADLIGHT WIRING HARNESS MELTING AND FAILING. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THE DEFECT ( SATURN TSB #09-08-42-004) STATING THAT THE HARNESS SHOULD BE REPLACED (WITH THE SAME HARNESS, SO THE PROBLEM CONTINUES) AND NYOGEL GEL SHOULD BE USED AT THE ELECTRICAL CONNECTION POINT. THE MELTING WIRING HARNESS IS A FIRE HAZARD. *TR
I HAVE A 2007 SATURN OUTLOOK THAT I WILL BE REPLACING THE HEADLIGHT WIRING HARNESS FOR THE THIRD TIME ON THE DRIVERS SIDE. BOTH SIDES WERE REPLACED BY SATURN IN EARLY 2009 WHILE THE VEHICLE WAS UNDER WARRANTY. SINCE THAN I HAD TO REPAIR BOTH SIDES IN EARLY 2010. NOW ITS 2011 AND THE DRIVERS SIDE HAS GONE OUT AGAIN. THE WIRING HARNESS KEEPS MELTING SO I NEED TO FIX THEM EVERY YEAR. THIS IS A SAFETY CONCERN SINCE THEY SEEM TO GO OUT VERY CLOSE TOGETHER. GM DEALERS WANT TO CHARGE 400 DOLLARS FOR THE REPLACEMENT OF ONE. IT TAKES ME APPROXIMATELY 4 HOURS TO MAKE THE REPAIR ON ONE SIDE DUE TO THE EXTENSIVE WORK INVOLVED IN GETTING TO THE HEADLIGHT ASSEMBLY. *TR
THE FRONT RIGHT HID LOW BEAM WENT OUT FOR THE THIRD TIME IN 6 MONTHS. THE WIRING HARNES MELTED AGAIN DESTROYING AN EXPENSIVE BULB. *TR
HEADLIGHT WIRING HARNESS MELTED ON 2007 SATURN OUTLOOK. FAULTY PRODUCT--OEM HEADLIGHTS. DEALER INDICATED HAS REPLACED MANY MELTED WIRING HARNESSES FOR THE HEADLIGHTS ON THE GMC ENVOY, SATURN OUTLOOK, AND THE BUICK ENCLAVE. THIS IS A FIRE HAZARD THAT SHOULD BE RECALLED. CONSUMERS NOT PROTECTED FOR SAFETY OR FINANCIALLY. *TR
WHILE ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. I HAD NO CONTROL OVER THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IT HAS ALWAYS BEEN IN WET, RAINY WEATHER. IT APPEARS THAT WATER IS SPLASHING ON THE BELTS WHICH CAUSES A TEMPORARY LOSS OF STEERING. WHILE RESEARCHING THE PROBLEM, I'VE COME ACROSS SEVERAL OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. GM HAS NOT OFFERED A SOLUTION, SINCE MY DEALERSHIP CANNOT 'REPLICATE THE PROBLEM' WHILE THE CAR IS IN SERVICE. IF NOTHING IS DONE ABOUT THIS DESIGN FLAW, THE RESULT WOULD BE A SERIOUS CRASH AND DEATH.
MY 2007 SATURN OUTLOOK BURNS OUT HEADLIGHTS (WHICH ARE VERY EXPENSIVE) WITH ALARMING FREQUENCY. THE DEALERSHIP TELLS ME THAT IT IS BURNING OUT WIRING HARNESSES WHICH COST SEVERAL HUNDRED DOLLARS EACH TIME A REPLACEMENT IS NECESSARY. THROUGH RESEARCH, I KNOW THAT OTHERS ARE EXPERIENCING THIS SAME FAILURE OF AN (OBVIOUSLY) CRITICAL COMPONENT. *TR
MY LOW BEAM HEADLIGHT ON MY 2007 OUTLOOK STOPPED WORKING. I STARTED TO REPLACE THE BULB BUT NOTICED WHEN I LOOKED AT THE CONNECTOR THAT IS ONE OF THE WIRE'S HAS ALMOST COMPLETED BROKEN/BURNT AWAY FROM THE IT. *TR
2007 OUTLOOK XR AWD - FRONT RIGHT LOW BEAM WIRING HARNESS AND BULB CONNECTOR MELTED AFTER 37,000 MILES. *TR
FOR ABOUT A MONTH THE SMELL OF SOMETHING BURNING CAME THROUGH THE VENTS OF THE CAR. UNABLE TO LOCATE THE SOURCE. THEN THE DRIVER SIDE HEADLIGHT WENT OUT WHILE DRIVING ABOUT TWO MONTHS LATER. WHEN WE WENT TO REPLACE IT THE SOCKET TO THE WIRES WERE BURNED AND MELTED. UNABLE TO FIX IT AND NOW WILL HAVE TO TAKE IT AND GET REPLACED. HEADLIGHT HAS BEEN OUT FOR ABOUT THREE MONTHS NOW. WE ARE LUCKY NOTHING MORE HAS HAPPENED TO THE HEADLIGHT OR THAT A FIRE DIDN'T' HAPPEN. *TR
WE BOUGHT A 2007 SATURN OUTLOOK IN MAY OF 2008. THE LOW BEAM HEAD LAMPS WOULD KEEP "BLOWING" SO WE THOUGHT. WE HAVE REPLACED HEAD LAMPS FOR THE LOW BEAMS ON DRIVER AND PASSENGER SIDES AT LEAST 3 TIMES EACH YEAR, SO 9 TIMES. IN NOV. OF 2010 THE PASSENGER SIDE WOULD GO OUT AND THEM COME BACK ON, SO WE BOUGHT A NEW ONE TO PUT IN. AS MY HUSBAND WENT TO REPLACE THE BULB JUST BY TOUCHING IT, IT WOULD GO ON. THEN THE DRIVER SIDE STARTED DOING THIS. ON FRIDAY NOV. 26 WHILE DRIVING DOWN I90 (A MAJOR HIGHWAY) IN ALBANY AT 5AM IN THE RAIN, I LOST BOTH HEADLIGHTS. MY HUSBAND WOULD GO TO REPLACE THEM AND THEY WOULD COME BACK ON WITH THE TOUCH. AFTER READING THE MANY COMPLAINTS WE REALIZED THAT WE HAVE THE SAME HEADLIGHT PROBLEM. THEY WILL BE ON AND GOING AND THEN JUST TURN OFF. WE HAVE ALMOST BEEN HIT 2 TIMES NOW AND I WILL NOT DRIVE IN THE DARK OR HAVE TO DRIVE WITH MY HIGH BEAMS ON AT ALL TIMES. WE ARE IN THE PROCESS OF SEEING IF THIS IS COVERED BY EXTENDED WARRANTY. SINCE I HAVE BOUGHT THE CAR, THE INTERIOR DASH LIGHTS WILL DIM UP AND DOWN. AFTER SEVERAL OVER 6 TIMES TO THE SATURN DEALERSHIP, THEY JUST KEEP TELLING ME ITS NORMAL FOR THIS CAR. WE BELIEVE IT ALL HAS TO DO WITH THE WIRING HARNESS AND IT'S MALFUNCTION. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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