TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT AN AIR BAG MODULE NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V062000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
2007 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
WHILE DRIVING IN A MODERATE RAIN STORM TODAY, 6.1.12, AT 35 MPH, THE STEERING ON MY VEHICLE LOCKED UP AND FROZE AFTER DRIVING THROUGH A PUDDLE. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST FEW YEARS, BUT I DO NOT RECALL THE EXACT DATES SO I WILL REPORT TODAY'S DATE ONLY. THE STEERING WHEEL WOULD EVENTUALLY FREE AND RETURN TO NORMAL OPERATION AFTER ABOUT 10 SECONDS. ALSO, THERE IS A LOUD WHINING NOISE FROM THE STEERING BLOCK AND UNDER THE HOOD WHEN THIS OCCURS. THE NOISES SOUNDS LIKE THE POWER STEERING BELTS ARE SLIPPING DUE TO BEING SOAKED WITH WATER. THIS IS MY WIFE'S VEHICLE, WE HAVE TWO KIDS. THIS VEHICLE IS DRIVEN IN THE STATE OF FL WITH HEAVY, AND FREQUENT STORMS. THIS IS VERY TROUBLESOME AND SCARY AND I AM CONCERNED THIS LOSS OF STEERING WILL LEAD TO A CRASH. *TR
ISSUE BEGAN AS A JERKY MOVEMENT IN REVERSE. A FEW DAYS LATER, HIGH ENGINE RPMS WERE NOTICED DURING ACCELERATION WHICH EVENTUALLY LED TO THE CHECK ENGINE LIGHT BEING LIT AND THE TRANSMISSION BEING DISENGAGED. NO GEARS WERE OPERATING AND CAR WAS ABLE TO BE PULLED OFF THE MAIN ROADS WITH NO INCIDENTS. MANY ONLINE FORUMS DESCRIBE A SIMILAR ISSUE WITH THE GMC ACADIA, CHEVROLET TRAVERSE, AND BUICK ENCLAVE AS WELL AND ACROSS SEVERAL MODEL YEARS FOR EACH VEHICLE. HTTP://REPAIRPAL.COM/TRANSMISSION-FAULT-ANDOR-CHECK-ENGINE-LIGHT-WITH-CODE-P0716-P0776-P0717-P0777-P2714-P2715-AN-459 HTTP://REPAIRPAL.COM/TRANSMISSION-FAULT-ANDOR-CHECK-ENGINE-LIGHT-WITH-CODE-P0716-P0776-P0717-P0777-P2714-P2715-AN-567 HTTP://REPAIRPAL.COM/CHEVROLET-TRAVERSE-2009/PROBLEMS HTTP://REPAIRPAL.COM/GMC-ACADIA-2007/PROBLEMS. *TR
1) CAR NO LONGER SHIFTS OUT OF FIRST GEAR (AUTOMATIC TRANSMISSION). 2) CAR CONTINUES TO RUN FOR UP TO 30 SECONDS WHEN THE KEY IS REMOVED. DEALER STATES THAT A WATER LEAK BEGINNING AT THE SUNROOF LEAKS WATER ONTO THE FUSE AREA IN THE ENGINE COMPARTMENT CAUSING FAILURES REQUIRING A FUSE BOX REPLACEMENT. THE VEHICLE HAS HAD LEAKS LEAVING WATER ON THE HEADLINER, FRONT SEATS, FRONT DRIVER AND FRONT PASSENGER FLOORS IN THE PAST ALL REPAIRED BY THE DEALER UNDER WARRANTY. DEALER CHARGES SO FAR ARE $500 TO REPAIR THE LEAK, $500 TO REPLACE THE FUSEBOX, AND STILL NOT SURE ANY OF THOSE REPAIRS HAVE RESOLVED THE TWO INITIAL ISSUES. *TR
I NOTICED MY OUTLOOK LEAKING WATER 3 MOS. AFTER I BOUGHT IT. THE AIRBAGS ON PASSENGER SIDE STOPPED WORKING. THE CAR WOULD NOT SHUT OFF IN THE GARAGE. THE DEALER STATES ITS A LEAK THAT HAS ALLOWED WATER TO RUIN THE ELECTRONICS ALL OVER THE VEHICLE. THIS IS A PROBLEM ALL OVER THE INTERNET. NO ONE CAN FIX IT.THEY HAVE 7 TECH BULLETINS...STILL NO FIX. THE DEALERSHIP WANTS 1500.00 TO "START" LOOKING INTO THE PROBLEM. PLEASE HELP ME! I CAN'T DRIVE A MOLDY CAR WITH INTERMITTENT AIRBAGS AND POSSIBLE POWER STEERING MALFUNCTION WITH MY KIDS IN THE CAR! THIS WILL BANKRUPT ME. WHAT DO I DO?? NO ONE ONLINE HAS FOUND A SOLUTION...JUST 1000'S OF DOLLARS AND SCARY SITUATIONS ON THE ROAD (DEFROST BLOWERS BREAKING, LOSING POWER STEERING, ENGINE QUITTING, WATER DUMPING ON THEIR LAPS). PLEASE MAKE THEM RECALL THIS OR HELP US FIX IT! *TR
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, WE BEGAN TO EXPERIENCE UNUSUAL GEAR SHIFTING. IT FELT AS THOUGH THE VEHICLE DIDN'T KNOW WHICH GEAR TO BE IN. WE MADE IT HOME, AND THEN A FEW HOURS LATER I STARTED THE CAR AND THE TRANSMISSION WAS MAKING THE SOUND OF A FAN BEING SPUN WAY TOO FAST. WE STARTED TO DRIVE AND THE GEAR SHIFTING WAS AGAIN ERRATIC. AFTER STOPPING TO CHECK IT THEN GETTING BACK ON THE ROAD WE NO LONGER HAD THE FIRST 3 GEARS. I WOULD HAVE TO PRESS ON THE GAS PEDDLE ALMOST TO THE FLOOR TO GET THE CAR MOVING AGAIN. I CALLED GM AND THEY SAID TAKE IT TO A DEALERSHIP FOR A DIAGNOSES [OUR LOCAL DEALERSHIP IS HORRIBLE]. THEY SAID IF IT'S FOUND TO BE MANUFACTURER THEY "MAY" BE ABLE TO HELP US, BUT THAT OUR POWER-TRAIN WARRANTY EXPIRED THE MONTH BEFORE SO THERE WOULDN'T BE ANY GUARANTEES. I FOLLOWED MY GUT AND DECIDED TO REMAIN A PERSON AND NOT A NUMBER BY TAKING IT TO A LOCAL TRANSMISSION REPAIR SHOP WITH A GREAT REPUTATION. THEY CALLED THIS MORNING AND SAID I'LL BE NEEDING A NEW TRANSMISSION. A FEW MINUTES LATER THE GM REP CALLED AND SAID THEY WOULDN'T BE ABLE TO HELP ME OUT (HE LOOKED INTO IT FOR ME). THIS IS ONLY 3 MONTHS AFTER THE POWER STEERING PUMP FAILED. BEFORE THAT IT WAS THE PASSENGER AIRBAG SENSOR THAT WENT OUT. *TR
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
I HAVE REPLACED MY DRIVERS SIDE HEADLAMP 3 TIMES IN THE LAST 3 MONTHS. I HAVE READ ABOUT PROBLEMS WITH THE WIRING HARNESS ON THESE VEHICLES, WHERE SOME HAVE MELTED. MINE DOES NOT APPEAR MELTED, OR AT LEAST WASN'T THE THIRD TIME I REPLACED IT, BUT NOW THIS MORNING THE HEADLAMP BURNED OUT AGAIN. WITHOUT CONFIDENCE IN MY HEADLAMPS, I AM HESITANT TO DRIVE AT NIGHT. *JS
I HAD JUST TURNED A CORNER AND IT FELT LIKE MY VEHICLE LOST POWER. I PUSHED ON THE GAS PEDAL AND IT ACCELERATED AS NORMAL. BUT THEN I REALIZED MY STEERING WHEEL WOULDN'T TURN. WITH TRAFFIC COMING AT ME I BARELY MADE IT TO ANOTHER STREET AND COULD JUST TURN IT ENOUGH TO GET TO THE SIDE OF THE STREET. I WAS PUTTIN MY WHOLE BODY WEIGHT INTO IT. IT WAS NOT RAINING AND CONDITIONS WERE NORMAL OUTSIDE. $300 LATER MY STEERING SYSTEM WAS FIXED. THANK GOODNESS TRAFFIC WASN'T HEAVIER THAT DAY. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT WAS DRIVING 40 MPH WHEN WATER LEAKED FROM BOTH SIDES OF THE FRONT AIR BAGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 101,000. UPDATED 04/13/12 *BF
WE BOUGHT THE CAR JAN 8 OF 2010 AND WAS STILL UNDER FULL WARRANTY- AFTER THE FIRST MONTH I BROUGHT INTO SATURN AND TOLD THEM OF ALL ISSUES. THEY SAID THEY GOT IT ALL FIXED IN JUNE OF 2010 BROUGHT IT IN AGAIN FOR BASICALLY SAME ISSUES AND THEY SAID THEY FIXED EVERYTHING AGAIN AND WERE ALSO CLOSING DOWN THAT DAY SO WERE HURRYING ME OUT THE DOOR. AFTER THAT HAD SAME ISSUES (ESPECIALLY STEERING WHEEL AND ENGINE PROBLEMS,OIL LEAKS, ALONG WITH ELECTRICAL PROBLEMS) AND WE WERE DIRECTED TO GO CHEVY SINCE SATURN WAS GONE. EXPRESSED TO THEM SAME ISSUES WITH STEERING WHEEL ETC. THEY ALSO FIXED A RECALL ON THE ELECTRICAL SYSTEM. AND FIXED POWER STEERING PUMP THAT WAS BROKE TWO MONTHS LATER HAD SAME ISSUES WITH STEERING AND ENGINE AND AIRBAG SENSOR AND BROUGHT IT AGAIN AND THEY ALSO FIXED ANOTHER RECALL, IN THE HEADLAMP. (WE HAVE ALL DOCUMENTS) NOW THE WHOLE TRANSMISSION IS OUT AND OIL LEAKS AGAIN SO SINCE IT STILL UNDER POWER TRAIN THEY ARE FIXING THEM BUT GM WILL NOT APPROVE THEM TO FIX THE STEERING COLUMN THAT NEEDS TO BE REPLACE NOR THE AIRBAG SENSOR ISSUE. WE HAVE CALLED THEM EVERYDAY AND SENT THEM OVER ALL OUR PAPERWORK THE LAST TWO YEARS SHOWING THAT THE STEERING COLUMN AND AIRBAG SENSOR HAVE BEEN AN ISSUE SINCE BEFORE OUR FULL WARRANTY WAS UP. I JUST WANT MY CAR TO BE SAFE AND FEEL LIKE I AM IN A DEATH TRAP AND STILL OWE A LOT OF MONEY ON IT. IT IS A TOTAL LEMON AND I AM STUCK WITH IT THESE ISSUES WERE FROM THE START WHEN THE CAR WAS STILL UNDER FULL WARRANTY. *KB
THERE IS AN ISSUE WITH ALL THESE VEHICLES WITH WATER LEAKING INTO THE VEHICLES SOMEWHERE AS OF TODAY 1/20/2012 THE DEALERSHIP HAS HAD MY VEHICLE AND CAN NOT FIND WHERE THE WATER IS COMING IN. THE WATER IS LEAKING OUT THRU THE AIRBAG AREAS, THE SEATBELT AREAS AND THE HEADLINERS ONTO THE DASH. I AM WORRIED ABOUT ELECTRICAL PROBLEMS. GM/SATURN HAS HAD SEVERAL COMPLAINTS ABOUT THIS ISSUE (EDMUNDS.COM) SHOWS A MULTITUDE OF COMPLAINTS BUT THERE YET HAS BEEN ANY RECALL MADE TO ATTEMPT TO FIGURE OUT THIS PROBLEM AND NOT ONLY THAT THE DEALERSHIP SAID I COULD BE FINANCIALLY RESPONSIBLE FOR THIS AND NOT GM/SATURN EVEN THOUGH THERE ARE SERIOUS ISSUES WITH THIS HAPPENING. THIS LEAK COULD IF IT HAS NOT ALREADY CAUSED SOME TYPE OF ELECTRICAL ISSUES THAT HAVE NOT BEEN DETECTED YET AND I WILL BE STUCK BECAUSE GM WILL NOT RECALL THIS ITEM. THEY DID HAVE ARECALL FOR THIS IN 08 BUT IT DOESN'T SEEM TO BE HOLDING UP AND I WAS ACTUALLY TOLD BY A DEALERSHIP THAT "I WAS SCREWED". HELP US PLEASE. *TT
THE DRIVER'S SIDE HEADLIGHT WILL WORK FOR AWHILE BUT THEN IT WILL APPEAR TO BE "BURNT OUT". THE SAME THING HAS HAPPENED TO THE PASSENGER SIDE HEADLIGHT SEVERAL TIMES. THE LIGHTS WILL START WORKING AGAIN (AT LEAST TEMPORARILY) WHEN I SWITCH FROM THE "AUTO" LIGHT SETTING TO "MANUAL" AND BACK AGAIN. I HAVE READ ON SEVERAL DIFFERENT WEBSITES THAT THIS IS A COMMON PROBLEM WITH THE CAUSE BEING THE WIRING HARNESS FOR THE LIGHTS. THIS APPEARS TO BE A DEFECT IN THE PARTS/MATERIALS USED AND SHOULD HAVE A RECALL ON IT. I CAN'T AFFORD TO PAY WHAT THE DEALERSHIP IS ASKING TO REPAIR IT, SO FOR NOW I CAN'T DO ANY NIGHT TIME DRIVING WITHOUT GETTING A TRAFFIC CITATION/TICKET. *TR
FRONT AIR BAG IP LAMP IS INTERMITTENT AND WILL OFTEN SHOW OFF EVENT THOUGH THERE IS A 190 LB. PASSENGER IN THE PASSENGER SEAT. RECYCLING THE KEY, HAVING PASSENGER ENTER/EXIT VEHICLE RESULTS IN RANDOM STATE. I.E. SOMETIMES THE LIGHT IS ON AND WILL GO OFF AT RANDOM TIMES AND OTHER TIMES IS WILL SIMPLY REMAIN OFF EVEN WITH SOMEONE IN THE SEAT. DEALER FINDS NOTHING WRONG SINCE THERE IS NO DTC SET BUT THE VEHICLE IS UNSAFE AS YOU NEVER KNOW IF THE FRONT AIR BAG WILL REALLY DEPLOY IN AN ACCIDENT. *TR
MY KEY KEEPS GETTING STUCK IN THE IGNITION, MY HUSBAND HAS TO DISCONNECT THE BATTERY TO GET IT OUT, I HAVE TOLD GM ABOUT THE PROBLEM THEY SAY THAT THEY ARE NOT AWARE OF THE PROBLEM BUT WHEN I GO ONLINE I SEE HUNDREDS OF POSTS ABOUT THEIR VEHICLES HAVING THE SAME PROBLEM. I'M SURE THAT THEY DO KNOW ABOUT IT. THE VEHICLE IS NOT IN A SAFE POSITION (PARK) WHEN THE KEY GETS STUCK IN THE IGNITION. I THINK THAT GM NEEDS TO BE HELD LIABLE AND THE ISSUE NEEDS TO BE RECALLED. *TR
I HAD MY CAR LOOKED AT BY THE LOCAL MECHANIC TO FIND OUT THE HEADLIGHT ASSEMBLY ON THE PASSENGER SIDE HAS WENT BAD. MY CAR IS OUT OF WARRANTY SO ITS NOT COVERED. IT SEEMS THIS HAS BEEN A FREQUENT PROBLEM WITH THIS CAR AND THIS SHOULD BE A RECALL. *TR
MY PASSENGER HEADLIGHT WENT OUT AND BEFORE I PUT A NEW BULB IN, IT CAME BACK ON FOR A WEEK. MY HEADLIGHT THEN WENT OUT AND STAYED OUT. WHEN I WENT TO CHANGE THE BULB, I SAW THE BLACK WIRE INSULATION ON THE HARNESS WAS MELTED AND ALSO THE PLASTIC OF THE BULB CONTACT WAS MELTED. I HAVE WORKED WITH ELECTRICAL WIRING FOR 30 YEARS AND BELIEVE THE WIRE SIZE IS TOO SMALL FOR THE CURRENT THAT THE HEADLIGHT DRAWS. *TR
2 WEEKS AFTER PURCHASING THIS VEHICLE, MY PASSENGER SIDE AIRBAGS WOULD FLASH RED ON AND OFF EVERYTIME A PASSENGER WAS GETTING IN AND OUT OF THE SEAT. THIS IS A CONTINUE CONCERN FOR ME AND THE SAFETY OF MY FAMILY. I WORRY THAT IF THE AIRBAG IS FLASHING AND NOT WORKING AND WE GET INTO AN ACCIDENT THAT SOMEONE WOULD GET EXTREMELY HURT OR EVEN KILLED. THERE IS CURRENTLY A RECALL ON THIS ISSUE, BUT WHEN I CALLED THE SATURN HOTLINE TO FILE A COMPLAINT, THEY STATED THAT "MY VEHICLE/VIN # WAS NOT ON THE RECALL LIST". THIS IS RIDICULOUS AS THIS IS A SAFETY ISSUE AND OBVIOUSLY IT SHOULD BE TAKEN CARE OF FREE OF CHARGE AT MY LOCAL GM DEALERSHIP SINCE IT HAS A RECALL. *TR
DRIVER SIDE HEADLIGHT WORKS INTERMITTENTLY. GM DEALER INSTRUCTED ME THAT THE WIRING HARNESS WAS BROKEN AT THE PLUG WHERE IT PLUGS INTO THE LIGHT SOCKET. IT SEEMS THAT THERE ARE OTHER OWNERS EXPERIENCING THE SAME PROBLEM AND DO NOT ABOUT THIS SIGHT TO FILE THE COMPLAINT. I HAVE READ ON OTHER FORUMS AND KNOW THIS FOR SURE AND IF THERE IS A PROBLEM THEN THE NATIONAL SAFETY BOARD SHOULD MAKE A RECALL ON THE ISSUE AND HAVE EVERYONE'S PROBLEM TAKING CARE OF. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE SHE WAS INFORMED THAT THE DRIVER SIDE HEADLIGHT WAS MELTED. SINCE THE HEADLIGHT SOCKET WIRING HARNESS FAILED, IT CAUSED THE HEAD BEAM LIGHT TO FAIL AND THE CONTACT WAS ADVISED THAT THE FAILURE COULD RESULT IN AN ELECTRICAL FIRE. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 65,000. THE VIN WAS UNAVAILABLE.
DRIVERSIDE LOW BEAM HEADLAMP SOCKET/WIRING HARNESS MELTED. THIS IS THE 2ND TIME THIS HAS OCCURRED (PASSENGER SIDE LOW BEAM HEADLAMP SOCKET/WIRING HARNESS WAS REPLACED AT SATURN DEALERSHIP IN 2009. *TR
PASSENGER SIDE LOW BEAM HEADLAMP SOCKET/WIRING HARNESS MELTED. BOTH (DRIVER SIDE / PASSENGER SIDE) LOW BEAM HEADLAMP SOCKET/WIRING HARNESS HAVE MELTED IN THE PAST TWO YEARS. LIGHT BULB WAS OEM BULB AND WAS NOT BURNT OUT. NSTB NEEDS TO ISSUE RECALL AND GET GM TO REPLACE WITH MORE SUITABLE SOCKET/WIRING HARNESS. *TR
PASSENGER SIDE HEADLAMP IS BURNT OUT AND THE HOUSING IS MELTED. I HAVE READ SEVERAL COMPLAINTS OF THE SAME PROBLEM ONLINE AND FEEL THIS IS A SAFETY ISSUE WITH THIS CAR. AN ELECTRICAL FIRE IS A POSSIBILITY! *TR
THE LOW BEAM ON THE DRIVERS SIDE QUITE WORKING, WE REPLACED BULB AND NOW NEITHER LOW BEAM WILL WORK. WE HAVE BEEN TOLD IT IS THE WIRING HARNESS. *TR
MY SATURN OUTLOOK BEGAN TO FAIL ELECTRICALLY LAST WEEK. . . RESULTING IN A DIAGNOSIS OF CLOGGED SUNROOF DRAINS. I HAVE READ TO GREAT EXTENT HOW THIS IS A SPECIFIC DEFECT OF THESE SATURN (NOW GM) VEHICLES AND YET THE DEALERSHIP WILL NOT CLAIM ANY RESPONSIBILITY?! I AM BLOWN AWAY BY THE ALMOST $2000 PRICE TAG TO FIX WHAT IS IN EFFECT THEIR FAULT. *TR
HEADLIGHT WIRING HARNESS MELTED ON PASSENGER SIDE DAYTIME DRIVING LAMP - MUST REPLACE ENTIRE HARNESS ($40). *TR
DRIVERS SIDE HEADLIGHT/DAYTIME RUNNING LAMP PLUG WIRING MELTED. *TR
THE LEFT LOW BEAM HEADLIGHT HAD TO BE REPLACED ABOUT 3 WEEKS AFTER WE BOUGHT VEHICLE. IT IS NOW A YEAR AND A HALF LATER AND THE LIGHT IS OUT AGAIN. THE LIGHT THEY TOOK OUT WASN'T EVEN BAD, SO IT IS A PROBLEM WITH THE WIRING HARNESS AND VERY EXPENSIVE. *TR
HEADLIGHT WENT OUT -STARTED TO CHANGE LIGHT AND IT CAME BACK ON. WENT OUT AGAIN AND TOOK TO THE CAR TO THE DEALER FOR REPAIR -IT WAS NOT HEADLIGHT - WIRING HARNESS/WIRING MELTED AND EXPOSED THE WIRING. THIS PROBLEM IS SO COMMON IN SATURN OUTLOOKS THAT I WAS ABLE TO DO AN INTERNET SEARCH AND TELL THE DEALER THE SERVICE BULLETIN NUMBER OF THE PROBLEM. THIS PROBLEM IS NOT FROM USE, ABUSE, BUT FROM A FLAW IN WIRING THAT I FEEL IS A SAFETY ISSUE. A RECALL NEEDS TO BE ISSUED BEFORE MORE PROBLEMS/FIRES OCCUR AND RESULTS IN SERIOUS INJURY. ALSO -- IT WILL BE ONE WEEK AGO TOMORROW SINCE THE DEALER ORDERED THE PARTS AND STILL HAVE NOT RECEIVED THEM. MY VEHICLE HAS NO FRONT HEADLIGHT - I HAVE FOUR CHILDREN AND NEED TRANSPORTATION LARGE ENOUGH FOR 6 SO WE HAVE TO DRIVE IT UNSAFELY WITHOUT A HEADLIGHT. *TR
DRIVERS SIDE LOW BEAM WENT OUT. KNOWN PROBLEM. ITS ALL OVER THE FORUMS. MANY CASES OF THE SAME ISSUE. SUPPOSEDLY IT IS THE WIRING HARNESS GOING TO THE HEADLAMP. THERE HAS BEEN CASES OF IT MELTING WHICH COULD CAUSE FIRE. SATURN/GM DOESN'T CARE. CONTACTED NUMEROUS DEALERS AND EVERY ONE OF THEM IS TRYING TO RIP ME OFF. WHAT DOES IT TAKE TO GET A RECALL ON THIS? DEATH? GM NEEDS TO MAKE THIS RIGHT. *TR
THE PASSENGER AIRBAG SENSOR FAILS TO RECOGNIZE THAT THERE IS A PASSENGER ON THE SEAT AND THE SENSOR CONTINUES TO DISPLAY OFF, EVEN WHEN THE SEAT BELT SENSOR STATES THAT THERE IS A PASSENGER AND THAT THE SEAT BELT MUST BE LATCHED. AFTER LATCHING THE SEATBELTS, THE AIRBAG SENSOR STILL SHOWS OFF. THE DEALER WAS CHARGING $126 DOLLARS TO CHECK THE PROBLEM TODAY 9/27/11. *TT
PASSENGER SIDE LOW-BEAM HEAD LAMP HAS BEEN FIXED TWICE. HAVE DETERMINED THAT THE WIRING HARNESS IS DEFECTIVE. I BELIEVE THAT A RECALL IS IN ORDER ON THIS RECURRING MANUFACTURES PROBLEM FOR MANY CONSUMERS. *TR
ABOUT A MONTH AGO, THE HEADLIGHTS ON THE DRIVERS SIDE OF MY 2007 OUTLOOK XR STARTED EXPERIENCING INTERMITTENT OPERATION. I TRIED TO TAKE IT INTO THE SHOP ONCE, BUT BY THEN THEY HAD COME BACK ON. A FEW WEEKS LATER, BOTH OF MY HEADLIGHTS WENT OUT. THIS TIME, I HAD THE SHOP LOOK FURTHER INTO THE PROBLEM. AS IT TURNED OUT, BOTH OF THE HEADLIGHT HARNESSES WERE COMPLETELY MELTED AND MY MECHANIC REPORTED THAT ONE EVEN APPEARED TO HAVE CAUGHT FIRE. WE HAD TO PAY TO REPLACE THE HEADLIGHT ASSEMBLIES BECAUSE THERE HAS NOT BEEN A RECALL ISSUED FOR OUR OUTLOOK, EVEN THOUGH I HAVE SEEN ONLINE REPORTS OF THIS SORT OF PROBLEM. I WAS TOLD THAT THE NEW HEADLIGHT ASSEMBLIES ARE MUCH STURDIER AND THAT THIS PROBLEM SHOULDN'T REOCCUR, HOWEVER, I FEEL THAT GM SHOULD HAVE BEEN THE ONE TO PAY FOR THE REPAIR. OBVIOUSLY THERE WAS AN ISSUE WITH THE METAL AND/OR WIRING ON THE FIRST HEADLIGHT HARNESSES. I WOULD LIKE TO SEE GM ISSUE A RECALL ON THESE AND FOR US TO BE REIMBURSED FOR THE COST WE'VE ALREADY INCURRED. *TR
THE RIGHT FRONT HEAD LIGHT WIRING HARNESS MELTS DOWN CAUSING A HEAD LIGHT FAILURE. *KB
VEHICLE ACCELERATED ON ITS OWN. WHEN LEAVING A DRIVEWAY I ACCELERATED UP TO SPEED, THEN EASED MY FOOT OFF THE ACCELERATOR TO START COASTING UP TO THE INTERSECTION AHEAD. VEHICLE STARTED SLOWING, BUT AFTER A SECOND OR TWO, IT STARTED ACCELERATING ON ITS OWN AGAIN. I HAD MY FOOT ON THE BRAKE AND COULD SLOW THE VEHICLE A BIT. THE ACCELERATION LASTED ABOUT 5 SECONDS. *TR
MY DRIVERS SIDE HEADLIGHT WENT OUT. I PURCHASED A NEW ONE AND WHEN I INSTALLED IT, IT DID NOT WORK. I CHECKED THE CONNECTION MORE THOROUGHLY AND FOUND THE CONNECTOR MELTED ON ONE SIDE. THE COPPER CONNECTER WAS BLACK AND THE SURROUNDING BLACK PLASTIC BRITTLE AND MISSHAPEN. YOU CANNOT REPLACE THE WIRE HARNESS WITHOUT REMOVING THE COMPOSITE LIGHT FIXTURE WHICH LOOKS LIKE YOU NEED TO REMOVE THE FRONT BUMPER ASSEMBLY. THE AVERAGE CAR OWNER WOULD HAVE A DIFFICULT TIME JUST REPLACING THE LOW BEAM LAMP. THE HIGH BEAM LAMP REQUIRES DISASSEMBLY. OF THE COMPOSITE HEADLAMP UNIT. THE WIRES ARE THIN ON THE LIGHTING HARNESS AND SHOULD BE RECALLED. THERE ARE NUMEROUS REPORTS OF THE SAME PROBLEM AND GM NEEDS TO DO SOMETHING ABOUT IT. *TR
I HAVE RESEARCHED ON VARIOUS ONLINE FORUMS AND FOUND THAT MANY OWNERS OF SATURN OUTLOOKS AND GMC ACADIAS ARE HAVING THE SAME PROBLEM OF WIRING HARNESSES TO THE HEADLAMPS MELTING. THIS REQUIRES A REPLACEMENT OF THE WIRING HARNESS, WHICH MUST BE DONE AT THE DEALER SINCE THE ONLY WAY TO ACCESS THE WIRING IS TO REMOVE THE FRONT TIRE AND THE WHEEL WELL. *TR
FOR 2007 SATURN OUTLOOKS, A FAULTY DESIGN OF THE WIRING HARNESS FOR FRONT HEADLIGHTS CAUSES THE HARNESS TO MELT AND THE HEADLIGHTS TO STOP WORKING. PERSONALLY, I WAS REQUIRED TO HAVE BOTH HARNESSES REPLACED AFTER MY HEADLIGHTS STOPPED WORKING. THE FIRST MELTED HARNESS (PASSENGER SIDE) WAS REPLACED AT 61,603 MILES ON 12/19/2010 AND THE SECOND AT 70,188 MILES ON 7/26/2011. I HAVE PERSONALLY SEEN THE MELTED PLASTIC CONNECTION FROM MY SECOND REPAIR. THIS IS A KNOWN ISSUE REPORTED IN SEVERAL ONLINE FORUMS AND MY SECOND REPAIR TECHNICIAN EXPLAINED TO ME THAT A REVISED DESIGN IS AVAILABLE FOR REPLACEMENT HARNESSES AND HE INSTALLED THE NEWER VERSION. I DO NOT KNOW IF THE FIRST HARNESS THAT I PAID TO HAVE REPLACED WAS REPLACED WITH THE ORIGINAL DESIGN (WHICH MAY REQUIRE FUTURE REPLACEMENT) OR WAS DONE WITH THE REVISED DESIGN - IT WAS DONE AT A GM DEALER WHO CHARGED ME AND ARM AND A LEG FOR THE REPAIR. THE MANUFACTURER HAS FAILED TO RECOGNIZE OR ADDRESS THIS ISSUE AND COMPENSATE OWNERS WHO HAVE ALREADY PAID OUT OF POCKET FOR REPAIRS. GM SHOULD BE LIABLE FOR THE COST OF THE PARTS, LABOR, MILEAGE DRIVEN TO/FROM REPAIR FACILITIES AND INCONVENIENCE ASSOCIATED WITH THESE REPAIRS, WHICH HAS SO FAR TOTALED IN THE HUNDREDS OF DOLLARS. *TR
VEHICLE ACCELERATES ON ITS OWN - THIS HAS HAPPEN 4 TIMES IN THE LAST FEW MONTHS. THIS SEEMS TO HAPPEN AT ANY SPEED. ON AUG 14, 2011, ALMOST HIT ANOTHER VEHICLE IN TRAFFIC JAM, WHILE VEHICLE WAS TRYING TO ACCELERATE WHILE I HAD THE BRAKE PRESSED. OTHER TIME HAPPEN ON THE FREEWAY IN TRAFFIC VEHICLE ACCELERATED, HAD TO PRESS BRAKE TO SLOW DOWN VEHICLE UNTIL ACCELERATION STOPPED. ANOTHER TIME THIS HAPPEN WHILE DECELERATING ON A FREEWAY OFF-RAMP. ANOTHER TIME WAS ON A SECONDARY ROAD. EACH TIME THE ACCELERATION LASTED ABOUT 3 TO 5 SECONDS. PRESSING THE BRAKE DID NOT STOP THE ACCELERATION. *TR
MY LOW BEAM HEADLIGHT STOPPED WORKING JULY 25 2011, I PUT A NEW LAMP IN ON AUGUST 7 2011 AND FOUR DAYS LATER IT WANT OUT AGAIN. AFTER CHECKING ON LINE AND CHECKED THE WIRING HARNESS AND LIKE EVERYBODY ELSE MY CONNECTOR HAD MELTED AWAY TOO. SO NOW I HAVE TO FIND A REPLACEMENT HARNESS ? *TT
I OWN A 2007 SATURN OUTLOOK. THE FRONT PASSENGER AIRBAG DOES NOT WORK PROPERLY. NOT ALWAYS ENGAGING WHEN A PASSENGER OVER 100 LBS IS SITTING IN THE SEAT. SOMETIMES THE AIRBAG LIGHT SWITCHES BACK AND FORTH FROM ON TO OFF AND THEN USUALLY STAYS OFF. AFTER TURNING THE VEHICLE OFF AND RESTARTING, OR HAVING THE PASSENGER JUMP UP AND DOWN ON THE SEAT, IT MAY ENGAGE THE AIRBAG, BUT NOT ALWAYS. THIS ALSO CONCERNS ME THE SEATBELT TENSION IS TRIGGERED BASED ON THE AIRBAG BAG LIGHT BEING ON OR OFF. WHEN THE AIRBAG LIGHT IS OFF, AND THE PASSENGER UNBUCKLES THE SEATBELT, THE SEATBELT WARNING LIGHT IS NOT ENGAGED! WE HAVE HAD THIS PROBLEM SINCE WE PURCHASED THE VEHICLE NEW. THE SATURN DEALER COULD NOT LOCATE THE PROBLEM AND SAID TO BRING IT BACK WHEN IT HAPPENS AGAIN. EACH TIME THEY TELL US IT IS WORKING, ALTHOUGH WE HAVE TAKEN MULTIPLE PHOTOS TO SHOW IT DOES NOT WORK PROPERLY. IT APPEARS THERE WAS A RECALL FOR THE FRONT AIRBAGS, HOWEVER NOTHING WAS RECEIVED FOR MY VEHICLE (VIN). THIS IS A MAJOR SAFELY ISSUE AND NEEDS TO BE CORRECTED BEFORE AN ACCIDENT HAPPENS. *TR
I HAVE OWNED MY 2007 SATURN OUTLOOK SINCE NEW. I LOVE MY CAR OVERALL, BUT HAVE EXPERIENCED SOME UNWANTED REPAIRS. BESIDES THE FRONT PASSENGER AIRBAG NOT WORKING PROPERLY, AND THE SUNROOF LEAKS, I HAVE HAD TO COMPLETELY REPLACE 3 HEADLIGHT HARNESSES ALREADY. MY RIGHT LIGHT WENT OUT APPROXIMATELY 2YRS AGO. FOUND OUT THE WIRING WAS COMPLETELY MELTED. SATURN ADVISED THIS WAS A PROBLEM WITH THIS VEHICLE AND REPLACED IT UNDER WARRANTY AT NO COST. JUST RECENTLY, THE SAME HEADLIGHT WENT OUT AGAIN. I TOOK THE VEHICLE TO A CHEVROLET DEALERSHIP WHO INITIALLY TOLD ME IT WAS JUST A HEADLIGHT AND I WOULD HAVE TO PAY FOR IT. TURNS OUT IT WAS THE HARNESS AGAIN. WHILE THE HARNESS WAS ON ORDER, MY OTHER HEADLIGHT WENT OUT CAUSING ME TO DRIVE WITH HIGHBEAMS FOR LIGHTING FOR SEVERAL DAYS. YES, IT WAS THE SAME PROBLEM FOR BOTH LIGHTS. THE CHEVROLET DEALERSHIP WENT AHEAD AND REPAIRED THEM BOTH AT NO CHARGE TO ME AS A COURTESY THEY SAID. MY VEHICLE HAD 72,000 MILES. WHILE I APPRECIATE THAT THEY COVERED THE COSTS, I ALSO FEEL THIS SHOULD NOT BE HAPPENING IN THE FIRST PLACE. AFTER READING SEVERAL OTHER COMPLAINTS, I FEEL GRATEFUL I DID NOT PAY BUT AM EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE. THIS IS DEFINITELY A FIRE HAZARD. MY HEADLIGHTS WERE SO HOT I COULD NOT EVEN TOUCH THEM AND THAT WAS AFTER THEY BURNT OUT! GM NEEDS TO DO THE RIGHT THING AND RECALL THESE VEHICLES FOR IMMEDIATE AND PERMANENT REPAIRS. THEY KEEP REPLACING THE HARNESS WITH THE SAME HARNESS SO IT WILL CONTINUE TO BE A MAJOR
LOW BEAM HEADLIGHT BULBS BURN OUT FREQUENTLY. ONE LINE CONNECTOR MELTED ONCE. RECURRING PROBLEM. *TR
ABOUT 6 MONTHS AGO THE LOW BEAMS ON BOTH SIDES WORKED INTERMITTENTLY, RECENTLY THEY HAVE FAILED ALTOGETHER CAUSING US TO DRIVE AT NIGHT WITH NO OTHER OPTION THAN TO USE THE HIGH BEAMS, FOR WHICH WE HAVE BEEN PULLED OVER BY AUTHORITIES TWICE. ONCE I REMOVED THE INTERIOR FENDER TO ASSESS THE PROBLEM, I NOTICE THE ENTIRE WIRE HARNESS HAS BEEN COMPLETELY BURNED AND MELTED. I AM IN THE PROCESS OF DECIDING TO TAKE IT TO THE DEALERSHIP OR TRY A REPAIR ON MY OWN TO SAVE THE COST. *TR
ON 08/13/2011, I WAS TRAVELING ON NORTHBOUND I-95 WHEN A LOUD BOOM OCCURED AND THE CAR BEGAN LURCHING OUT OF CONTROL BRINGING THE TIRES OFF OF THE GROUND. I MANAGED TO GET THE VEHICLE UNDER CONTROL AND DISCOVERED THE BOLTS ON THE DRIVESHAFT HAD LOOSENED AND FELL OFF, RESULTING IN THE DRIVESHAFT STRIKING THE PAVEMENT "LIKE A CATAPULT" AND OBSERVED THE DRIVESHAFT LAYING UNDER THE CAR, DISABILING THE VEHICLE IN TRAFFIC WITH NO CONTROL. HAD MY INFANT AND TWO OTHER CHILDREN IN THE CAR AND THEY WERE FLUNG ABOUT DURING THE INCIDENT. THIS IS THE SECOND TIME THE BOLTS ON THE DRIVESHAFT HAVE LOOSENED AND FALLEN OFF, RENDERING THE VEHICLE INOPERABALE AND CAUSING THE VEHICLE TO LOSE CONTROL WHEN THE DRIVESHAFT STRIKES THE PAVEMENT. THE LAST ONE (04/10) OCCURED AT A LOW SPEED BUT STILL CAUSED THE TIRES TO LEAVE THE GROUND. SATURN HAS ISSUED A TBI FOR THE BOLTS BUT HAS NOT FIXED THE PROBLEM AS EVIDENCED BY THIS MOST RECENT INCIDENT. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT HEARD A HUMMING SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE SOUND COULD BE HEARD AT ANY SPEED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
MY HEADLIGHT IN MY 2007 SATURN OUTLOOK BURNED OUT. WHEN INQUIRED ON REPLACEMENT, I WAS INFORMED I NEEDED A WHOLD NEW HEADLIGHT HARNESS - TOTAL COST $676 + TAX FOR A HEADLIGHT! *TR
2007 SATURN OUTLOOK DRIVERS SIDE HEADLAMP PLUG MELTED/ELECTRICAL SHORT. *TR
HEADLIGHT WIRING HARNESS FAILURE. *KB
PASSENGER LOW BEAM HEADLIGHT WENT OUT, AND WIRING WAS FOUND TO BE MELTED, GM HAS NOT ISSUED A RECALL AFTER MULTIPLE FAILURES,, AND NOW WONDERING IF DRIVING THIS VEHICLE IS SAFE AS IT COULD CATCH FIRE( WIRES GETTING HOT ENOUGH TO MELT INTO). *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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