MY HUSBAND HAD LEFT TO TAKE OUR KIDS TO SCHOOL ON MARCH 8, 2013. HE SAID WHEN HE PULLED OUT OF THE DRIVE WAY IT WOULD NOT SHIFT OUT OF 1ST GEAR. IT WOULD ONLY GO ABOUT 15 MPH. WE WERE PLANNING TO TAKE THIS VEHICLE ON A WEEKEND TRIP TO THE MOUNTAINS (4 HOUR DRIVE ONE WAY). HE TURNED AROUND AND CAME HOME TO GET HIS VEHICLE TO TAKE THE KIDS TO SCHOOL. WE DECIDED IT WAS NOT A GOOD IDEA TO TRY TAKING THE SATURN TO THE MOUNTAINS. THE CHECK ENGINE LIGHT CAME ON AND WE WENT TO ADVANCED AUTO PARTS TO HAVE THEM CHECK IT. IT SAID THAT THE TRANSMISSION SHIFT SOLENOID WAS FAULTY. THE CHECK ENGINE LIGHT WENT OFF ON THE FOLLOWING MONDAY. WE WERE HOPING IT WAS JUST A FLUKE. LESS THAN 2 WEEKS LATER, MARCH 20, 2013 I WAS DRIVING THE SATURN ON MY LUNCH BREAK AND WHEN I WENT TO ACCELERATE AT A TRAFFIC LIGHT (WHEN THE LIGHT TURNED GREEN) IT WOULD NOT SHIFT UP. AND WAS STUCK IN 1ST GEAR. LUCKILY I NAVIGATED ACROSS THE DOUBLE LANE TRAFFIC INTO A PARKING AREA AND TURNED THE VEHICLE OFF FOR A MINUTE AND STARTED IT BACK AND THEN IT DID FINE. THE CHECK ENGINE LIGHT ALSO CAME ON AND WE CONTACTED A GM DEALER THAT HAD WORKED ON IT JUST MONTHS BEFORE FOR AN OIL LEAK AND THEY WANTED TO LOOK AT IT THE VERY NEXT DAY. ONCE THEY LOOKED AT IT THEY SAID THE TRANSMISSION SHIFT MODULE WAS FAULTY AND NEEDED TO BE REPLACED AND THAT IT WOULD COST $1237.00. MY SATURN ONLY HAS 85,000 MILES ON IT. IT SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. THE WARRANTY JUST WENT OUT ON IT ON JULY 31, 2012, SO OF COURSE GM WILL NOT CO
2007 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
MY HUSBAND WAS DRIVING ON THE HIGHWAY. ALL OF A SUDDEN THE VEHICLE DOWNSHIFTED. SO WHEN I DECIDED TO DRIVE IT. THE VEHICLE WILL NOT SHIFT IN TO GEAR PAST 20 MILES AND HOUR. I TOOK IT TO THE LOCAL DEALER. I TOLD HIM I HAVE RESEARCH THIS ONLINE AND IT BETTER NOT BE THIS THING CALLED A WAVEPLATE. WELL TO MY SURPRISE IT WAS. THEY ARE CHARGING ME FOR THE PARTS AND LABOR $2200.00. I STATED TO HIM, I HAVE HAD SEVERAL CARS THERE IS NO WAY THE TRANSMISSION SHOULD HAVE STARTED SLIPPING SO SOON. THIS VEHICLE HAD SO MANY ISSUES AND IT IS TOO SOON FOR ME TO TRADE IT IN. BUT IF I COULD I WOULD. THERE NEEDS TO BE A RECALL ON THIS ENTIRE TRANSMISSION. *TR
WHILE DRIVING MY CAR OUT OF THE NEIGHBORHOOD IT WOULDNT SWITCH OUT OF 2ND GEAR. THE FASTER I WOULD GO THE HIGHER THE RPMS. I STOPPED THE CAR AT SEVERAL STOP SIGNS AND TRIED TO SHUT THE CAR OFF AND RESTART IT BUT THE PROBLEM CONTINUED. WHEN TRYING TO SHIFT THE CAR INTO THE L POSITION AND MANUALLY SHIFT THE GEARS IT WOULD NOT SHIFT OUT OF D. I WAS ABLE TO CREEP BACK HOME IN SECOND GEAR WITH THE HAZARD LIGHTS ON. I TOOK THE VEHICLE TO THE GM REPAIR SHOP THAT HAS ALWAYS SERVICED THIS VEHICLE ONLY TO BE TOLD THAT THOUGH THE WAVE PLATE WAS REPLACED APPROX A YEAR AGO. THE PARTICULAR ISSUE WITH MY VEHICLE WHICH IS SOME SEAL ON THE BACK OF THE MODULE TO HOLD THE PRESSURE IS NO LONGER COVERED AND IT WILL BE A NEARLY $1300 REPAIR!!! ACCORDING TO THE DEALER THIS IS A RECALLED PART ON SEVERAL MODELS FROM THE GM BRAND BUT IT IS NOT RECALLED ON MY 2007 OUTLOOK! IF THIS IS A KNOWN PROBLEM I REALLY THINK IT WOULD BE RIGHT FOR GM TO FIX THIS PART APPARENTLY IT IS AN ISSUE ON THE 2007 AS WELL! I AM SO DISAPPOINTED WITH GM RIGHT NOW. MY HUSBAND OWNS A CHEVY AND I REALLY HOPED OUR LOYALTY TO THE BRAND WOULDNT BITE US IN THE BUTT. GUESS WE WILL SEE WHAT CAN BE WORKED OUT WITH THIS REPAIR BEFORE THE VERDICT ON THAT IS MADE. I AM ONLY GRATEFUL THAT THIS DID NOT HAPPEN WHILE I WAS TRYING TO MAKE IT BACK HOME. I HAD ALL THREE OF MY CHILDREN IN THE CAR WITH ME AND THOUGH TRAFFIC WAS LIGHT IT WAS VERY SCARY HOPING PEOPLE HAD ENOUGH TIME TO STOP AND GO AROUND US. *TR
I HAVE A 2007 SATURN OUTLOOK, SINCE I PURCHASED THE CAR, THERE WERE PROBLEMS WITH THE TRANSMISSION. IN 2011, AFTER 2 REPAIRS, A NEW TRANSMISSION WAS PUT IN. 34,000 MILES LATER THE TRANSMISSION WENT AGAIN. I HAVE A 5 YEAR OLD CAR THAT HAS HAD 2 TRANSMISSIONS AND 7 REPAIRS AND THE DEALERSHIP WILL NOT HONOR THE ORIGINAL WARRANTY. TODAY AFTER SPEAKING WITH CUSTOMER SERVICE FOR THE 5TH TIME, THEY TOLD ME THAT THEY WOULD ONLY ASSIST ME PARTIALLY WITH THE REPAIR. I ASKED FOR A BILL W/ DETAIL ON PARTS AND LABOR, WHAT WAS DONE ON THE LAST REPAIR THAT WENT WRONG AND WHAT THE TOTAL COST WOULD BE FOR THIS REPAIR, INCLUDING ALL PARTS AND LABOR CHARGES. NOW AT 4 DAYS LATER I HAVE NO INFORMATION, NO CAR, AND NO RESTITUTION. CUSTOMER SERVICE OFFERED TO FIND OUT ABOUT GETTING A LOANER CAR, BUT WHEN THEY ASKED THE DEALERSHIP, SHE CAME BACK TO TELL ME THAT I WOULD HAVE TO CALL HERTZ AND THEY WOULD HELP W/ THE EXPENSE. AFTER SHE SPOKE W/ THE DEALERSHIP AGAIN, SHE CAME BACK TO SAY THAT THE DEALERSHIP SAID HERTZ HAD NO CARS AVAILABLE..ANYWHERE? HOW CAN AN AMERICAN CAR COMPANY, THAT WAS BAILED OUT BY TAXPAYER MONEY HAVE THIS KIND OF CUSTOMER SERVICE? LOOKING AT ALL THE COMPLAINTS ON MULTIPLE BOARDS, HOW IS IT POSSIBLE THAT THERE ARE NOT 1000 COMPLAINTS ABOUT GM TRANSMISSIONS? HOW ARE THEY GETTING AWAY WITH THIS? WHY IS THERE NOT A RECALL? *TR
MY 2007 SATURN OUTLOOK SUFFERED COMPLETE TRANSMISSION FAILURE AT ONLY 59,700 MILES. THE INCIDENT OCCURRED WHILE DRIVING ACROSS TOWN AT A RATE OF 25 MPH. CAR HAS BEEN BABIED SINCE WE GOT IT. BASICALLY AN ALL-WHEEL DRIVE MINI-VAN. NO OFF-ROAD ACTIVITIES. DID NOT USE IT TO PULL ANY TRAILERS OR OTHER VEHICLES. WAS A GREAT CAR UNTIL THIS OCCURRED. WARRANTY EXPIRED IN SEPT. OF 2012. I HAD THE CAR TOWED TO A LOCAL MECHANIC WHO SAID THAT THE "WAVE PLATES" HAD BROKEN AND CAUSED THE TRANSMISSION TO FAIL. I AM NOT A MECHANIC AND DO NOT KNOW MUCH ABOUT CARS, BUT I CONTACTED GM AND WAS TOLD THAT I HAD TO HAVE THE VEHICLE INSPECTED BY A CERTIFIED GM REPAIR SPECIALIST. SO, I HAD IT TOWED AGAIN TO A GM REPAIR SHOP AND THEY CONFIRMED THAT IT WAS THE WAVE PLATES THAT HAD FAILED. THEY ALSO INFORMED ME THAT THE WAVE PLATES WERE A UNIVERSAL PROBLEM FOR THIS MAKE AND MODEL OF CAR - THEY HAD REPAIRED NUMEROUS VEHICLES WITH THE SAME ISSUE... ALL TRANSMISSION FAILURES AT OR BEFORE 75,000 MILES. IN THEIR OPINION THIS WAS A DEFECTIVE PART AND THEY THOUGHT GM SHOULD ISSUE A RECALL. NO CAR SHOULD HAVE A COMPLETED TRANSMISSION FAILURE ON A VEHICLE THAT EARLY! GM CONTACTED THE REPAIR SHOP I WAS WORKING WITH AND INFORMED THEM THAT BECAUSE MY WARRANTY HAD EXPIRED, THE BEST THEY COULD DO WAS TO OFFER ME A "CO-PAYMENT" OF $1500 TO "REPAIR" THE TRANSMISSION. IF I WANTED TO REPLACE THE ENTIRE TRANSMISSION I WOULD HAVE TO PAY THE FULL COST OF $4500 OUT OF POCKET. I OPTED TO HAVE THE TRANSMISSION REPAIRED FOR $150
PASSENGER SIDE LOW BEAM BULB WAS OUT. BOUGHT REPLACEMENT BULBS BUT NONE OF THEM WORKED. INSPECTED HARNESS AND IT APPEARS THAT THE CONNECTOR IS MELTED/DAMAGED SOMEHOW. *TR
I WAS DRIVING HOME ON HIGHWAY WITH KIDS AND WENT TO ACCELERATE AND SUV WOULD NOT GO FASTER. LUCKILY, I WAS CLOSE TO EXIT AND ABLE TO GET OFF RIGHT AWAY. THE SUV WOULD NOT GO FASTER THAN 25MPH SO I WAS ABLE TO LIMP HOME THE FINAL 3 MILES. ONCE HOME THE SUV WOULD NOT GO INTO REVERSE OR ANY HIGH GEARS. ONLY WORKS IN FIRST GEAR AT 25MPH AND RPMS AT 4000. THE CHECK EMISSION SYMBOL IS LIT ON THE DASH. RESEARCHING THIS ON INTERNET SEEMS MAJOR PROBLEM WITH WAVE PLATE BROKE AND REQUIRES NEW TRANSMISSION. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN A NOISED EMITTED FROM OUTSIDE OF THE VEHICLE WITH A HEAVY VIBRATION. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN ADVISED THAT THE DRIVE SHAFT FRONT BOLTS WERE LOOSE AND THE DRIVE SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WERE TWO TECHNICAL SERVICE BULLETINS ASSOCIATED WITH THE FAILURE UNDER NHTSA ACTION NUMBERS: 10024227 (POWER TRAIN ) AND 10042291 (POWER TRAIN ) BUT NO RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,170.
TRANSMISSION FAILURE. *TR
I CHANGED OUT THE FRONT RIGHT HEADLIGHT. AFTER I CHANGED IT OUT, ROUGHLY TWO DAYS LATER THE SAME LIGHT WAS OUT AGAIN. I CHECKED THE LIGHT, LIGHT WAS FINE BUT WIRE HARNESS WAS NOT WORKING PROPERLY. AFTER PLAYING WITH THE PLACEMENT OF THE HARNESS, I WAS ABLE TO GET THE LIGHT TO WORK AGAIN. BUT LIGHT HAS NOT STAYED ON LONGER THAN TWO DAYS WITHOUT ME HAVING TO WORK ON IT IN SOME WAY. *TR
IN MAY, THE VEHICLE BEGAN SHUTTERING AND LOST ALL POWER. THE VEHICLE WAS TOWED TO A DEALERSHIP AND THEY SAID THAT THE WAVE PLATE HAD BROKEN. IN DECEMBER 2012, THE TRANSMISSION DISPLAYED AN OVERHEATING WARNING, BUT DEALERSHIP SAID NO PROBLEMS NOTED (APPROX 110000 MILES) THEN IN JAN 2013 (113000) MILES THE TRANSMISSION WOULD NOT SHIFT OUT OF 2ND GEAR. DEALERSHIP SAID THAT IT WAS NOW A BROKEN PRESSURE SWITCH AND NOT COVERED UNDER THE PREVIOUS REPAIR WARRANTY. *TR
AS TAKING AN EXIT RAMP, THE TRACTION CONTROL TURNS OFF, THE DRIVER INSTRUMENT PANEL GIVES A BRAKE WARNING. WE TOOK TO THE MECHANIC WHO ADVISED THAT THE BRAKE FLUID WAS LOW. BRAKE FLUID WAS REFILLED, PROBLEM REPEATS ITSELF EVERY 3 MONTHS, APPEARS TO BE LEAKING FROM THE MASTER CYLINDER. *TR
OUR 2007 SATURN OUTLOOK EXPERIENCED COMPLETE SYSTEM FAILURE -IE EVERYTHING TURNED OFF WHILE DRIVING - MORE THAN ONCE. AFTER MANY TRIPS, SOME BY TOW TRUCK, TO THE DEALERSHIP SERVICE DEPARTMENT, GM FINALLY RESOLVED THE ISSUE BY REPLACING THE CAR'S COMPUTER. THIS WAS AFTER SEVERAL NEAR DEATH EXPERIENCES DRIVING THE CAR AND SUDDENLY BEING WITHOUT BRAKES OR STEERING. NOW THE CAR LEAKS, FILLING THE FLOOR MATS WITH WATER, SPLASHING THE DRIVER WITH WATER AT EVERY CHANGE OF SPEED. THE SEATBELTS HAVE BLACK MOLD, AND STARTING LAST WEEK, THE CAR ISNT STARTING, LIKELY DUE TO WATER IN THE ELECTRICAL SYSTEM. WE BELIEVE THE WATER COMING OUT OF THE AIR BAG HOLES MAY PREVENT THE AIR BAGS FROM FUNCTIONING PROPERLY IN A CRASH. WE ARE NOT ALONE WITH THESE PROBLEMS. PLEASE SEE ' SATURN LEAKING SUNROOF' FORUM ON EDMUNDS.COM FOR MANY MORE CUSTOMER COMPLAINTS JUST LIKE OURS. WE HAVE BEEN IN TOUCH WITH GM BUT EXPECT TO BE TOLD TO 'GO TO THE DEALER'.. AGAIN. THE CHEVY DEALER WE USE DOES NOT KNOW HOW TO RESOLVE THE ISSUE, DESPITE IT BEING A WIDESPREAD PROBLEM WITH THIS CAR (ALSO THE OTHER MAKES OF THIS SAME MODEL). WE DO NOT BELIEVE THE CAR IS SAFE. THIS CAR WAS A LEMON FROM THE START, BUT NOTHING HAS BEEN DONE ABOUT IT. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT DURING HEAVY RAIN, WATER LEAKED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS INFORMED THAT THE DRAIN WAS CLOGGED AND NEEDED TO BE FIXED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 151,000.
WAS DRIVING DOWN THE HIGHWAY WHEN I WENT TO PASS A CAR THE CAR HESITATED THE ENGINE REVVED UP. TRANSMISSION WENT OUT. WAS ALMOST HIT BY THE TRUCK BEHIND ME. ONCE I GOT IN A SAFE LOCATION DID A LITTLE RESEARCH AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM. IT IS JUST A MATTER OF TIME WHEN THIS PROBLEM WILL CAUSE SOMEONE TO GET HURT OR KILLED. *TR
MY 2007 OUTLOOK WHEN I WAS 70 MILES FROM HOME STARTED ACTING FUNNY. I WENT TO GET ON THE INTERSTATE WHERE PEOPLE ARE RUNNING 75 MPH AND I GOT TO 40 MPH OFF THE OFF RAMP AND IT WOULDN'T SHIFT IT WAS RUNNING ABOUT 4000 RPM, I SLOWED DOWN MOVED TO THE SHOULDER. HAD MY HUSBAND COME PICK US UP, IT WAS 20DEGREES OUT. HE DROVE IT FOR A FEW DAYS, TOOK IT BY TRAILER TO AN AUTO SHOP AND THE WAVE PLATE IN THE TRANSMISSION WAS BROKE. AS I HAVE HEARD MANY OF THE SAME ISSUES WITH THIS TRANSMISSION.$ 2700 LATER MY CAR I HAVE OWNED FOR 11 MONTHS NOW HAS A NEW TRANSMISSION. YOU SHOULD NOT HAVE TO PUT A NEW TRANSMISSION IN AT 74,000 MILES. THIS WAS SCARY AND NEEDS TO BE RECALLED, WE EASILY COULD HAVE BEEN HIT BY A CAR GOING 75 MILES AN HOUR. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED BECAUSE THE WAVE PLATE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 74,000.
MY DRIVER'S SIDE LOW BEAM HEADLIGHT WAS REPLACED ABOUT 2 MTHS AGO. THE LIGHT WENT OUT AGAIN. I TOOK IT INTO A REPAIR SHOP AND THEY SAID THE HARNESS WAS MELTED!! I LOOKED THIS UP ONLINE FOR A RECALL AND FOUND NOTHING. HOWEVER, I DID FIND THAT NUMEROUS PEOPLE HAVE EXPERIENCED THE SAME THING. ANY TIME SOMETHING ON A VEHICLE IS MELTING... I WOULD THINK THIS SHOULD BE A HUGE SAFETY ISSUE. CONSIDERING IT HAS HAPPENED OVER AND OVER TO MANY PEOPLE, I WOULD THINK THAT IT WOULD ALSO BE A RECALL. IT COST ME WELL OVER $100. I FEEL THAT I SHOULD BE REIMBURSED FOR THIS. THANKS. *TR
STARTED CAR AFTER WORK, RIGHT HEADLIGHT DID NOT COME ON. TOOK IT INTO THE SHOP, HAD IT REPLACED, $165. TWO WEEKS LATER LEFT HEAD LIGHT WENT OUT. A WEEK AFTER, RIGHT HEADLIGHT WENT OUT AGAIN. TOOK CAR INTO SHOP AND PAID DOUBLE FOR BOTH TO BE REPLACED. ONE MONTH LATER LEFT HEADLIGHT WENT OUT AGAIN. WAS TOLD BY MECHANIC THAT HARNESS FOR HEADLIGHT HAD MELTED AND NEEDS REPLACING AS WELL. HAVE INVESTED ALMOST $700 IN HEADLIGHT REPAIR IN 12 WEEKS. *TR
DRIVING ON HIGHWAY, TRANSMISSION WOULD NOT SHIFT PROPERLY. FORTUNATELY TRAFFIC WAS LIGHT, AND I WAS ABLE TO EXIT THE HIGHWAY WITHOUT AN ACCIDENT. DEALER ADVISED FLUID PRESSURE SWITCH/TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. ONE YEAR PREVIOUS, TRANSMISSION WAVE PLATES NEEDED TO BE REPLACED. *TR
VEHICLE'S TRANSMISSION STARTED SLIPPING A DAY BEFORE THE INCIDENT. MY WIFE WAS DRIVING MY 4 YEAR OLD SON HOME FROM DAYCARE WHEN THE TRANSMISSION STOPPED WORKING. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARDS. ABOUT 28000 MILES LATER THE TRANSMISSION HAS STARTED SLIPPING AGAIN. WE NO LONGER FEEL SAFE DRIVING THIS VEHICLE. *TR
MY TRANSMISSION WENT ON MY WELL MAINTAINED 07 SATURN OUTLOOK ONE WEEK AFTER RECOMMENDED TRANSMISSION FLUID CHANGE. . INITIALLY GM TOLD ME THEY NEEDED TO REPLACE THE TRANSMISSION. AT THIS TIME IT WAS UNDER WARRANTY . THEY DECIDED INSTEAD TO REPAIR IT. THIS DECEMBER THE TRANSMISSION WENT AGAIN, THIS TIME IT WAS THREE MONTHS OUT OF WARRANTY SO GM WILL DO NOTHING . I FEEL IT IS RELATED TO THE INITIAL REPAIR . A TECHNICAL SERVICE BULLETIN WAS ISSUED RECOGNIZING A FAULTY TRANSMISSION PLATE WHICH WHEN IT BREAKS CAN DAMAGE OTHER PARTS . THIS IS WHAT HAPPENED TO MY CAR. *TR
TRANSMISSION FAILED ON A STEEP HILL GOIN UP. ALMOST WAS REAR-ENDED. HAD TRANSMISSION REPLACED. 1/4/2013, NEW TRANSMISSION FAILED @ 135000 MILES. ONLY LASTED 44000 MILES AND 1YEAR AND HALF. FAILED GOING 70 MPH ON INTERSTATE, HAD TO PULL OVER PASS SPEEDING TRAFFIC, ALMOST GOT NAILED BY SEMI-TRUCK. GM NOT DOING ANYTHING BUT SORRY YOU ARE OUT OF LUCK! NICE SERVICE. GLAD WE BAILED THEM OUT. *TR
TRANSMISSION PROBLEMS AND SLIPPED GOING INTO 3RD GEAR AND REVVED, WOULD NOT SHIFT UP TO 4TH GEAR AND WE WERE IN THE MIDDLE OF A BUSY HIGHWAY. HAD TO PULL INTO A PARKING LOT AND CHECK THINGS OUT. PARKED AND CHECKED IT OUT. ONCE WE WERE DONE TRIED TO BACK OUT AND NO REVERSE ALSO. TOOK IT TO GET THE ERROR CODES READ AND FOUND P0776 (3-5-R WAVE PLATE). *TR
IN MAY 2012 THE TORQUE CONVERTER FAILED, IT WAS REPLACED - $1700 ON DECEMBER 10TH THE TRANSMISSION FAILED, IT WAS REPLACED (ALONG WITH THE TORQUE CONVERTER-STILL UNDER WARRANTY) - $4235. *TR
WAVE PLATE BROKE INSIDE THE TRANSMISSION. LOOSE METAL FROM WAVE PLATE DAMAGED MANY PARTS THROUGHOUT THE TRANSMISSION. ORIGINAL ESTIMATE WAS $3500 DUE TO BEING 3 MONTHS OUTSIDE WARRANTY. GM AGREED TO COVER REMAINING BILL IF I PAID $1100 DUE TO THE RELATIVELY LOW MILEAGE (78K). ONE SMALL WAVE PLATE CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND GM KNOWS THIS IS A PROBLEM WITH THE '07, '08, '09 SATURN OUTLOOK. *TR
VEHICLE'S TRANSMISSION SUDDENLY LOST TRACTION. DRIVING MY CHILD TO SCHOOL AND SUDDENLY THE VEHICLE'S TRANSMISSION SLIPPED AND WOULD NOT RUN. WAS CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH 5 YEAR OLD AND BABY ON BOARD. THANKFULLY ONCOMING TRAFFIC SAW US AND SLOWED DOWN TO GO AROUND US. *TR
DRIVING THE VEHICLE AT 35 MPH AND HAD LOSS OF POWER AND WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT IN TO HAVE IT LOOKED AT AND THE TRANSMISSION HAD TO BE REBUILT WITH ONLY 47,918 MILES ON IT AT A COST OF 4000.00 DOLLARS. *TR
MY WIFE HAD BEEN EXPERIENCING SUDDEN ACCELERATION AND REVVING OF ENGINE AT STOP LIGHTS AND THEN THE TRANSMISSION FAILED AND LEFT HER STRANDED AT THE SIDE OF THE ROAD. WE HAVE HAD THIS REPAIRED BUT THE PROBLEM PERSISTS AND WE DON'T KNOW WHEN THE TRANSMISSION WILL FAIL AGAIN. *TR
IT WAS RAINING (WHICH IS VERY COMMON IN MY STATE). I SLOWED TO MAKE A RIGHT TURN. HALF WAY THROUGH MY TURN, MY STEERING FAILED. I COULD NOT COMPLETELY TURN MY WHEEL TO MAKE A SAFE/LEGAL TURN. THANKFULLY I TURNED ONTO A 4 LANE ROAD, AS I ENDED UP IN THE LEFT LANE. HAD IT BEEN JUST A 2 LANE ROAD, I WOULD HAVE SLAMMED INTO ONCOMING TRAFFIC! I WAS NOT DRIVING RECKLESSLY, I SAFELY SLOWED DOWN AS I APPROACHED MY TURN AND DURING MY TURN, WHICH IS PROBABLY WHAT SAVED MY FAMILY'S LIVES AS WELL AS OTHER DRIVERS ON THE ROAD. HAD I BEEN GOING FASTER, I PROBABLY WOULD NOT HAVE BEEN ABLE TO AVOID AN ACCIDENT. I CONTACTED MY DEALERSHIP, AND TO MY SURPRISE, THIS IS A KNOWN ISSUE WITH SATURN OUTLOOKS. WHAT WAS EVEN MORE MIND BOGGLING WAS THE FACT THAT IT IS NOT CURRENTLY A SAFETY RECALL. THEY MADE ME FEEL LIKE IT WAS NOT SAFE FOR ME TO EVEN DRIVE MY VEHICLE ANYMORE AND MY ONLY OPTION WAS TO PAY OUT OF POCKET TO "UPGRADE WHEEL WELL LINERS." I HAVE BEEN RESEARCHING THIS ISSUE ONLINE, AND SOME PEOPLE HAVE EVEN STATED THAT AFTER UPGRADING THEIR LINERS, THEY STILL ENCOUNTER THE SAME PROBLEM. I AM WORRIED FOR THE SAFETY OF MY FAMILY. PLEASE LOOK INTO THIS PROBLEM. I FEEL THAT GM/SATURN NEED TO OWN UP TO THIS AND RECTIFY THE PROBLEM. THANK YOU. *TR
WHILE DRIVING APPROXIMATELY 35 MILES PER HOUR ON THE ROAD, THE CAR SUDDENLY DECELERATED TO 25 MILES PER HOUR AND WOULD ACCELERATE PAST 25 MPH. WE THEN DROVE 25 MPH IN PRIMARILY 35 MPH SPEED LIMIT ROADS BACK HOME. FORTUNATELY, WE WERE LESS THAN 10 MILES FROM OUR HOME. THE CAR WILL NOT DRIVE IN REVERSE EITHER. *TR
WE PULLED UP TO AN INTERSECTION, STOPPED, AND WHEN WE TRIED TO PROCEED THE VEHICLE WOULD NOT MOVE. THE ENGINE WOULD REV BUT THE TRANSMISSION WOULD NOT HOOK UP. WE WERE STRANDED AT THE INTERSECTION FOR SEVERAL MINUTES WHILE OTHER VEHICLES DODGED AND DARTED AROUND OURS, IT WAS A VERY UNSAFE SITUATION FOR MY FAMILY AND THE OTHERS AROUND US! AFTER MANY ATTEMPTS WE WERE ABLE TO GET THE VEHICLE TO THE SHOULDER AND HAD IT TOWED FROM THERE. I HAVE MADE FURTHER EFFORTS TO GET THE VEHICLE TO MOVE BUT THE TRANSMISSION WILL NOT WORK. *TR
WAS DRIVING AND CAME TO STOP. AS I STARTED TO ACCELERATE CAR DID NOT EXCEED 25 MILES PER HOUR. VEHICLES STARTED GOING AROUND ME. GOT HOME AND CHECKED FLUID LEVELS RESERVOIR WAS EMPTY... ADDED FLUID TEST DROVE CAR, STILL NOT GO OVER 25 MILES PER HOUR, TOOK TO DEALER. HAD JUST PURCHASED VEHICLE 8/31/12. DEALER STATES IT IS OUT OF WARRANTY AND WILL CHARGE $500 TO TAKE OUT TRANSMISSION AND DO DIAGNOSTIC. *TR
IN JUNE OF 2011 MY SATURN SUDDENLY STARTED STICKING IN 2ND GEAR ON AN INTERSTATE HIGHWAY. THERE WERE 37000 MILES N THIS VEHICLE. I WAS ABLE TO EXIT AND MAKE IT TO A GM DEALERSHIP WHERE THE VEHICLE WAS DIAGNOSED WITH A BROKEN 3-5WAVE PLATE WHICH WAS REPAIRED UNDER WARRANTY. NOW 15 MONTHS LATER I WAS DRIVING AT 45 MILES PER HOUR AND THE VEHICLE SUDDENLY REVVED TO 5000RPM AND SLOWED TO ABOUT 10 MILES PER HOUR. THE VEHICLE WAS TOWED TO A GM DEALERSHIP AND THE CONTROL MODULE AND SOLENOID VALVE NEED REPLACEMENT. THERE ARE NOW 52500 MILES ON THIS VEHICLE. THIS IS A KNOWN PROBLEM AND GM HAS MADE NO PLAN TO RECALL THE VEHICLE FOR TRANSMISSION ISSUES. *TR
OUR TRANSMISSION WENT OUT ON 20 JULY 2012. IT WAS UNDER A 5YR/ 100,000 MILES WARRANTY. IT HAD 87000 MILES AT THAT TIME. IT WAS 2 MONTHS PAST THE 5 YR PART OF THE WARRANTY. GM WAS NO HELP IN THE REPAIR BECAUSE OF THIS. THEY KNOW THIS TRANSMISSION IS A KNOWN PROBLEM YET REFUSE TO ACKNOWLEDGE IT. I FEEL IT SHOULD BE RECALLED. *TR
VEHICLE CAME OUT OF GEAR AND STOPPED MOVING. COULD NOT PUT IT IN FORWARD OR REVERSE. GM MECHANIC DIAGNOSED IT AS A BAD WAVE PLATE, ALLEGEDLY BY ONLY LOOKING AT THE DRAINED TRANSMISSION FLUID WHICH CONTAINED SUBSTANTIAL FILINGS. RESEARCH ONLINE HAS REVEALED COUNTLESS COMPLAINTS THAT ARE SIMILAR, SOME HARROWINGLY MORE DANGEROUS, HAVING TO DO WITH SUDDEN UP OR DOWN SHIFTING AND REVVING AT SPEED. GM HAS ISSUED TSB 09-07-30-012A WHICH STATES THAT THE WAVE PLATE IS TO BE REPLACED WHEN ANY TRANSMISSION WORK IS DONE. PLEASE FOLLOW ONE SUCH FORUM DESCRIPTION AND SUBSEQUENT DISCUSSIONS BY SIMILARLY EFFECTED SATURN OUTLOOK OWNERS AT HTTP://WWW.SATURNOUTLOOKFORUM.NET/INDEX.PHP?TOPIC=2396.0 . YOU WILL SEE ON SATURN OUTLOOK FORUM GENERAL DISCUSSIONS PAGE THAT THE TRANSMISSION PROBLEM IS THE MOST COMMONLY POSTED TOPIC. THERE ARE SIMILAR RESULTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F171273/419!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.F171273%20OUTLOOKDRIVER#MSG419 . ALSO EFFECTED ARE THE OTHER GM VEHICLES WITH THE SAME TRANSMISSION: 2008-2009 BUICK ENCLAVE 2008-2009 CHEVROLET EQUINOX, MALIBU 2009 CHEVROLET TRAVERSE 2007-2009 GMC ACADIA 2007-2009 PONTIAC G6 2008-2009 PONTIAC TORRENT 2007-2009 SATURN AURA, OUTLOOK 2008-2009 SATURN VUE ALL EQUIPPED WITH 6T70/75 6-SPEED AUTOMATIC TRANSMISSION (RPOS MH2, MH4, MH6 OR MY9). *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT WHEN DRIVING AT LOW SPEEDS SHE NOTICED A LOUD HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
1ST INCIDENT: 10/02/2011 I WAS MERGING ON TO THE HIGHWAY, WHEN I NOTICED MY HEADLIGHTS BECAME DIM. I NOTICED BY THE REFLECTION ON THE CAR IN FRONT OF ME THAT MY DRIVER SIDE HEADLAMP WAS OUT SO I STOP TO BUY A SET OF REPLACEMENT BULBS. AS I GOT IN THE CAR TO GO HOME FROM THE AUTO PART STORE, I NOTICED THE DRIVERSIDE HEADLAMP HAD CAME BACK ON. 2ND INCIDENT: 10/20/2011 AS I WAS DRIVING DOWN THE ROAD, I NOTICED DRIVER SIDE HEADLAMP FLICKER AND GO OUT. I FIGURE IT WAS A BLOWN BULB BUT I TURNED THE HEADLAMPS SWITCH OFF AND BACK ON, AND THE DRIVER SIDE HEADLAMP CAME BACK ON. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 133,000.
I PURCHASED MY CAR FROM CARMAX AND NOT EVEN A MONTH AFTER, IT RAINED REALLY HARD ONE NIGHT AND THE INSIDE OF MY CAR ON THE DRIVER SIDE WAS LEAKING. I TOOK IT BACK AND THEY CALLED THEMSELVES FIXING AND I ENDED HAVING THE SAME PROBLEM AGAIN. LONG STORY SHORT I RECENTLY HAD THE PROBLEM AGAIN BUT THIS TIME THE LEAK IS ALL OVER THE CAR ON THE ROOF AND THIS TIME CARMAX TOLD ME TO TAKE IT GM AND THEY SAID THAT IT WAS JUST A CLOGGED. I'M HAVING TO MANY PROBLEMS WITH THE SAME THING AND NOBODY IS TAKING BLAME FOR IT. EITHER THEY FIX IT FOR GOOD OR I WANT A REPLACEMENT VEHICLE. *TR
DRIVER SIDE HEADLIGHT KEEPS GOING OUT ..BUT THE BULB ISN'T BURNT OUT ,IF I PULL IT OUT AND PUT IT BACK IN IT WORKS FINE FOR A FEW DAYS THEN GOES OUT AGAIN. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SPORADICALLY WITH THE PASSENGER SEAT OCCUPIED OR WHEN THE SEAT WAS UNOCCUPIED. IN JULY 2012, THE FRONT PASSENGER AIR BAG SENSOR WAS REPLACED AT THE OWNER'S EXPENSE. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED AND THE VEHICLE HAD NOT BEEN REPAIRED FOR THE SECOND OCCURRENCE. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN IN NUMBER 07V062000 (AIRBAGS:FRONTAL:SENSOR/CONTROL MODULE) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 10/17/12*LJ THE CONSUMER STATED THE WARNING LIGHTS DID NOT DISPLAY CONTINUOSLY. IT ONLY FLASHED ONCE. THE VEHICLE WAS REPAIRED. SINCE THAT TIME THE AIR BAG LIGHTS, FOR THE PASSENGER SEAT, GOES ON REPEATEDLY. UPDATED 10/19/2012 *JS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT AS HE ATTEMPTED TO MERGE INTO TRAFFIC DRIVING 15 MPH THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE 3-5-R GEAR WAVE PLATE MALFUNCTIONED WHICH KEPT THE VEHICLE FROM ACCELERATING. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.
THIS VEHICLE HAS A PROBLEM WITH LEAKING WATER WHEN IT RAINS! WATER WILL LEAK FROM THE SUNROOF AND POOL IN THE PASSENGER FRONT SEAT FOOT WELL. IT WILL FILL THE GLOVE BOX AND THE FOOT WELL. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE PROBLEM EVERY YEAR SINCE IT HAS BEEN OWNED BY US. WE RECENTLY WERE OUT OF TOWN AND HAD TO LET THE VEHICLE SIT OUTSIDE WHILE WE WERE AWAY. WHEN WE ARRIVED BACK FROM OUR TRIP THE VEHICLE WAS FILLED WITH WATER IN THE FOOTWELL OF THE PASSENGER SIDE. ALL OF THE WINDOWS WERE STEAMED UP, AND THE TEMPERATURE OUTSIDE WAS AROUND 95 DEGREES, SINCE THEN IT HAS CONTINUED TO RAIN AND I HAVE HAD TO SHOP VAC OUT THE STANDING WATER. THE BIGGEST PROBLEM IS THE MOLD THAT HAS BEGUN TO GROW IN THE CAR. THE GLOVE BOX HAS FILLED WITH WATER AND RUINED EVERYTHING IN IT. THERE HAVE BEEN MULTIPLE WARNING LIGHTS THAT HAVE COME ON SINCE SUCH AS "CHECK AIRBAGS" WHICH I HAVE PERSONALLY SEEN WATER LEAK FROM. THIS IS NO LONGER A SAFE VEHICLE FOR ME, MY WIFE , OR MY THREE YOUNG CHILDREN. I HAVEN'T BEEN ABLE TO REACH ANYONE OTHER THAN THE DEALER TO EXPRESS MY CONCERN. I LOVE THE VEHICLE BUT MY FAMILY'S HEALTH IS PRIORITY. *TR
IF YOU DRIVE THIS SATURN THROUGH A PUDDLE AFTER A RAINSTORM, THE POWER FAILURE LIGHT COMES ON, THE POWER STEERING STOPS WORKING AND THE CAR IS VERY DIFFICULT TO STEER...THIS ALMOST CAUSED A CRASH IN A RESIDENTIAL STREET. THE TEMP GAUGE ALSO GOES UP HIGHER THAN NORMAL AND THE LIGHTS DIM. *TR
DURING A RAIN, WATER STARTED POURING OUT OF THE AIRBAG AND SEATBELT COVERS ON THE PASSENGER SIDE. WATER WAS LEAKING OUT OF HEADLINER BETWEEN WINDSHIELD AND DOOR. IT IS DRIPPING ALL THE WAY DOWN THE SIDE NEAR THE GLOVE COMPARTMENT ONTO THE FLOOR. I AM CONCERNED THAT OTHERS HAVE HAD THIS SAME ISSUE WITH NO RESOLUTION. I AM AFRAID THAT IT WILL DAMAGE THE ELECTRONIC COMPONENTS AND MAKE THE AIRBAGS AND SEATBELTS FAIL. PLEASE HELP GET THIS RECALLED!!!!!! *TR
MY 18 YEAR OLD DAUGHTER WAS RETURNING HOME WHEN SHE NOTICED THE STEERING BECAME VERY HARD TO USE. SHE MADE IT HOME SAFELY. I TOOK THE CAR OUT TO SEE WHAT WAS GOING ON AND WHEN I BACKED UP THE DRIVEWAY I COULDN'T TURN THE WHEEL WITHOUT GREAT EFFORT. AND IT GOT WORSE, IT JUST LOCKED UP. I WAS ADVISED THAT IT NEEDED POWER STEERING FLUID OR A NEW POWER STEERING PUMP. I DROVE IT TO NEAREST MECHANIC, STEERING LOCKED UP ON TURNS, HAD TO PULL OVER SEVERAL TIMES, AND TURN THE CAR OFF. THE MECHANIC IS WITHIN 3 MILES, NEAREST GM DEALER IS 40 MINUTES AWAY. HE REPLACED PUMP AND FLUID, CLEANED IT AS RECOMMENDED. HE TOOK IT FOR A TEST DRIVE AND THE STEERING FAILED AGAIN, ALMOST CAUSING AN ACCIDENT. HE WAS VERY UPSET. I AM CONTACTING GM. THIS PROBLEM HAS BEEN DOCUMENTED BY OTHER 2007 SATURN OUTLOOK OWNERS ON THIS SITE. THIS IS A VERY DANGEROUS ISSUE AND I CAN'T BELIEVE IT HAS NOT BEEN ADDRESSED. DOES SOMEONE HAVE TO DIE BEFORE IT IS? I HAVE AN UNSAFE AND UN DRIVABLE VEHICLE. *TR
WHILE TRAVELING HOME FROM A VACATION, MADE A BRIEF STOP, ONCE THE CAR REACHED 35 MPH THE TRANSMISSION SLIPPED AND WE LOST ALL ABILITY TO ACCELERATE. ENGINE RPMS WOULD INCREASE WITH NO ACCELERATION, ENGINE TEMPERATURE SPIKED. COASTED TO A STOP ON SIDE OF ROAD AND CHECKED FLUID LEVELS.AFTER RESTARTING, HAD LOST 3RD, 5TH AND REVERSE. DROVE CAR 10 MILES IN 2ND GEAR TO ONLY REPAIR SHOP IN 50 MILE RADIUS. MECHANIC HOPED FOR BAD SOLENOID BUT UNFORTUNATELY THE ENTIRE TRANSMISSION WAS DAMAGED. 3 MONTHS OUT OF WARRANTY, GM WILL NOT ASSIST FINANCIALLY. NEW GM TRANSMISSION REPLACED IN VEHICLE $3200 LATER. *TR
SUNROOF LEAKING WATER INTO THE PASSAGE COMPARTMENT AND DOWN THE FRONT FIREWALL AND GLOVE BOX COMPARTMENT. WATER ENTERED INTO THE COVER THAT HIDES THE FRONT A/C BLOWER MOTOR. MOTOR IS SITTING IN 1-2 INCHES OF WATER. MOTOR STARTING TO CORRODE AND STOPPED WORKING. LUCKY THERE WASN'T A FIRE. FOUND UTUBE VIDEO DESCRIBING HOW TO FIX THIS PROBLEM. REMOVED COVER TO BLOWER AND FREED UP BLOWER MOTOR CORROSION. ORDERED A REPLACEMENT BLOWER MOTOR. DRILLED 2 HOLES IN THIS COVER TO ALLOW FUTURE WATER COLLECTION A DRAINAGE ROUTE OUT OF THIS COVER. SUNROOF NEEDS RECALLED AND BLOWER MOTORS NEED RECALLED AS WELL. HTTP://YOUTU.BE/FNYKJLHUSXI COST TO REPAIR THIS WAS $78 FOR PART AND ABOUT 1 HOUR LABOR. *TR
I PURCHASED THE VEHICLE APPROXIMATELY 2 YEARS AGO AND I HAD TO CHANGE THE FRONT HEADLIGHT ABOUT ONE YEAR LATER. I COULD NOT FIGURE OUT HOW TO CHANGE A SIMPLE PART SO I RESEARCHED ONLINE AND WAS ABLE TO SUCCESSFULLY CHANGE THE BULB. THE BULB LASTED A FEW MONTHS AND THEN BLEW OUT AGAIN. I THOUGHT THAT I HAD A FAULTY $25-30 BULB SO I BOUGHT ANOTHER. I HAD TO RE-RESEARCH HOW TO CHANGE THE BULB AND THIS TIME I FOUND OUT THAT OTHER SATURN OUTLOOK OWNERS HAVE HAD THE SAME PROBLEM. I CHANGED THE BULB AND IT BURNED OUT AFTER ABOUT TWO WEEKS. I COULD THEN SEE THAT THE WIRE HARNESS THAT PLUGS INTO THE BULB WAS MELTED. I FEEL AS THOUGH THIS IS NOT GOOD AND HAS THE POTENTIAL TO START A FIRE. PLEASE DO SOMETHING. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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