Page 3 of 11 · complaints 101–150 of 511

2007 Saturn Outlook complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Power Train
Filed Sep 4, 2015119,000 milesIL

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MERGE ONTO A HIGHWAY, THE VEHICLE HESITATED TO ACCELERATE. THE STABILITY CONTROL AND THE BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANS CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Power Train
Filed Aug 31, 201575,648 milesMD

I STOPPED AND PARKED AT MACDONALD. TO GRAP A COFFEE. AFTER IRETURNED, VEHICLE WOULD NOT START. I TOWED VEHICLE TO KING BUICK GM LLC, GM AUTHORIZED DEALERSHIP IN GAITHERSBURG, MARYLAND 20882. DEALER CONCLUDED THAT TIMING CHAIN IS INTACT AND SOME METAL PARTS BROKE. HE RECOMMENDED TO RPLACE THE ENGINE AT A COST OF $7700. GM HAD ADDITIONAL PROTECTION FOR TIMING CHAIN ISSUES FOR SATURN OUTLOOK XR 2007 MODEL UP TO 10YEARS FROM THE VEHICLE PLACED IN SERVICE OR 120,000 MILES. MY VEHICLE HAD ONLY 75654 MILES AND EIGHT YEARS IN SERVICE. GM DEALERSHIP DECLINED TO HONOR THE GM WARRANTY. I TOOK MY VEHICLE TO ANOTHER MECHANIC, HE OPENED THE ENGINE AND SAW TIMING CHAIN WAS IN-FACT BROKE AND IT CAUSED FOR VEHICLE TO LOST COMPRESSION. I PAID $4700 FOR THE REPAIRS. I AM FILING A REIMBURSEMENT CLAIM WITH GM

Structure › Body
Filed Aug 21, 201590,000 milesGA

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED INSIDE THE VEHICLE FROM UNDERNEATH THE GLOVE BOX COMPARTMENT, DRIVER'S VISOR, SUN ROOF, AND THE REAR EXTERIOR ACCESSORY LIGHT. THE CONTACT DISCOVERED MOLD GROWING ON BOTH FRONT DOORS AND THE FRONT PASSENGER FLOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO AN AIR CONDITIONER MALFUNCTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE AIR CONDITIONER THEN FAILED COMPLETELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed Aug 12, 201567,000 milesFL

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD WATER MOVING AROUND IN THE VEHICLE. WHILE TURNING, WATER POURED INTO THE VEHICLE. THE CONTACT STATED THAT THE WATER WAS INSIDE OF THE INTERIOR AND EXTERIOR LIGHTING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Aug 10, 2015107,540 milesGA

ON TWO OCCASIONS MY CAR STOPPED DRIVING WHILE GOING AROUND 40 TO 55 MPH. I WAS DRIVING SOMETIME THE END OF JULY 2015 WHEN THE CAR STOPPED WITHOUT WARNING WHILE GOING ABOUT 45 MPH. THE DASH LIGHTS WERE ON BUT ALL PANELS WERE ON 0. IT MADE A COUPLE OF THRUSTS THEN STOPPED. AFTER A MINUTE I PUT MY FOOT ON THE GAS AND THE CAR RESUMED DRIVING. ON AUGUST 8TH WHILE MY HUSBAND WAS DRIVING IT GOING ABOUT 55 MPH THE CAR STOPPED AGAIN WITH NO WARNING BUT FINALLY A WARNING CAME ON INDICATING A PROBLEM WITH THE STABILITRAK AND THEN HE WAS ABLE TO PRESS THE GAS AND THE CAR STARTED MOVING AGAIN. WE WILL BE MAKING AN APPOINTMENT WITH DEALERSHIP SERVICE CENTER TO FIND OUT WHAT THE PROBLEM IS BUT FROM MY RESEARCH THIS SEEMS TO BE A RECURRING PROBLEM. THANKFULLY NO ONE WAS BEHIND US BOTH TIMES OR SOMEONE COULD OF BEEN SERIOUSLY HURT. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE DOES DIE.

Steering
Filed Jul 31, 2015101,197 milesNY

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS DAMAGED DUE TO A FAILED POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,197.

Air Bags
Filed Jul 29, 201594,500 milesOH

I WAS DRIVING ALONG AND MY DASHBOARD WENT DARK, YOU COULDN'T READ THE MILEAGE, OR ANY DATA THAT SHOULD SHOW UP IN THAT WINDOW, THE BATTERY LEVEL SHOWED LOWER THEN NORMAL HOWEVER STOPPED TO HAVE BATTERY AND ALTERNATOR CHECKED AND BOTH WERE WORKING NORMALLY PER MECHANIC. WHEN STOPPED CAR AND TURNED BACK ON DATA WAS VIEWABLE, THEN AIRBAG LIGHT CAME ON - STAYED ON FOR ABOUT AN 30 MIN. THEN WENT BACK OFF. THERE WAS AN ISSUE WITH ROOF LEAKING - DEALERSHIP HAD TO REPAIR AND NOW I THINK THIS IS LINKED TO THAT ISSUE. HOWEVER, NOT SURE IF OTHERS ARE HAVING THIS SAME ISSUE AND DON'T FEEL I SHOULD BE HELD RESPONSIBLE FOR SOMETHING THAT THE DEALER SHOULD HAVE CHECKED OUT PRIOR TO CORRECTING LEAKING. HAVE THERE BEEN ANY OTHER OWNERS WITH ISSUES REGARDING THIS?

Unknown or Other
Filed Jul 28, 2015122,000 milesGA

SINCE FEB., THE ENGINE LIGHT ON MY SATURN HAS BEEN COMING ON/GOING OFF. SINCE THEN IS NO LONGER UNDER WARRANTY, TOOK IT TO A LOCAL MECHANIC WHO READ THE OBD CODE AS P0017 AND CLEARED THE CODE. WE WERE TOLD TO REPLACE THE GAS CAP--WE BOUGHT A NEW ONE--ENGINE LIGHT BACK ON/BACK OFF. I BEGAN GOOGLING THIS AND FOUND THERE WERE MANY SATURN OWNERS WITH THIS ISSUE. FINALLY, JUST THIS PAST WEEK, I LEARNED THAT GM HAD INDEED ISSUED A SERVICE BULLETIN ABOUT THIS--AFFECTING THE TIMING, WHICH IS ANOTHER ISSUE I WAS TOLD COULD BE THE PROBLEM. THEN, SINCE GM HAD HAD SO MANY COMPLAINTS, THEY EXTENDED THE WARRANTY/FIX, HOWEVER, THEY ONLY EXTENDED IT TO 120K MILES/10 YEARS, WHICHEVER OCCURS FIRST. MY CAR IS NOT 10 YEARS, BUT, IT DOES HAVE OVER THE MILEAGE. MY QUESTION IS WHO DECIDES THESE MAGIC NUMBERS??? THIS SATURN HAS BEEN A LEMON TO SAY THE VERY LEAST! MAJOR FLOODING INSIDE THE CAR---WE REPAIRED IT WITH NO HELP FROM GM; THERMOSTAT FAILED--WE REPAIRED IT WITH NO HELP FROM GM; TRANSMISSION FAILED--WE REPLACED IT WITH NO HELP FROM GM; ETC.; ETC. YOU DO NOT RECEIVE THESE SERVICE BULLETINS (ONLY RECALLS), THEN ONCE YOU REALIZE YOU HAVE AN ISSUE AND TAKE IT IN, YOUR BEYOND THE MILEAGE. WE PURCHASED THIS SATURN DUE TO SO MANY FRIENDS WHO OWNED ONE AND SWORE BY IT!! THIS, AND THE FACT THAT IN OUR 45+ YEAR MARRIAGE, WE'VE ONLY OWNED GM PRODUCTS. BUT, NO MORE!!! THIS CURED US!!

Power Train
Filed Jul 14, 2015130,000 milesIL

TRANSMISSION FAILED, WAS REBUILT, FAILED AGAIN AND REBUILT AGAIN. IT HAS NOW FAILED A 3RD TIME. A 'SERVICE' BULLETIN WAS ISSUED - BUT ONLY TO 120K MILES OR 10 YEARS. MY VEHICLE WAS 10K OVER THE 120K BUT STILL WITHIN THE 10 YEAR. SATURN REFUSES TO MAKE THE PRODUCT RIGHT. SEARCHING THE INTERNET IS FULL OF THE SAME COMPLAINT AT VARIOUS STAGES. THE VEHICLE HAS A FAULTY TRANSMISSION - AND SHOULD BE REPLACED. JUST BECAUSE I DRIVE MILES, I AM BEING PENALIZED AND STUCK WITH A FAULTY PRODUCT. MY CAR HAS BEEN DEALER MAINTAINED SINCE I PURCHASED IT NEW IN NOV 2007. PLEASE HELP SATURN OWNERS THAT PURCHASE A VEHICLE IN GOOD FAITH THAT IT WILL WORK. WE NEED TRANSMISSIONS REPLACED FOR OUR CARS.

Air Bags
Filed Jul 9, 2015115,000 milesAZ

PASSENGER AIRBAG WILL INTERMITTENTLY NOT ENABLE WITH ADULTS (>120 LBS) IN FRONT PASSENGER SEAT. PRIOR RECALL FOR CONNECTOR UNDER SEAT WAS COMPLETED WHEN ISSUED. DEALER DIAGNOSIS OF CODE FOR "PASSENGER PRESENCE" MODULE FAIL, WITH RECOMMENDATION OF REPLACEMENT OF PASSENGER PRESENCE SEAT ASS'Y AT COST OF $960 - NOT YET COMPLETED. ELEVATED TO GM CUSTOMER ASSISTANCE. APPEARS TO BE A CHRONIC, ~500 PPM ISSUE ON THE 2007-2008 MODEL YEARS OF THE GM LAMBDA PLATFORM (SATURN OUTLOOK, GMC ACADIA, AND BUICK ENCLAVE). RESEARCH OF NHTSA COMPLAINTS AGAINST POSTED SALES QUANTITIES SHOWS THAT THIS ISSUE CONTINUES INTO 2015 FOR THE 2007-08 MODELS, WITH VIRTUALLY NO ISSUES FOR 2009 AND NEWER MODEL YEAR VEHICLES....UPDATED 09/28/15 *BF UPDATED 11/08/2017*CN

Electrical System
Filed Jun 19, 201560,034 milesWI

MY SATURN WAS DISABLED WHILE DRIVING ON THE FREEWAY DUE TO A CRACKED WAVEPLATE RESULTING IN LOSS OF GEAR WHICH WAS REPAIRED BUT WAS CURRENTLY TURNED OVER FOR REIMBURSEMENT. PROBLEM SOLVED. WHILE MY VEHICLE WAS IN FOR REPAIR THE BODY CONTROL MODULE WAS FOUND TO BE FAULTY AND NEEDED REPLACEMENT. AFTER DISCUSSING THIS WITH MY SERVICE REP AT THE DEALERSHIP, AND PERFORMING RESEARCH I HAVE FOUND THAT THIS IS A HUGE PROBLEM THAT IS NOT BEING ADDRESSED. FAILURE OF THE BCM RENDERED MY VEHICLE DEAD IN THE WATER. THANKFULLY OTHER FAULTY EQUIPMENT HAD ME IN A RENTAL CAR AT THE TIME OF THE ISSUE. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND BELIEVE A RECALL IS IN ORDER. TO ME, THE FACT THAT I HAD TO REPLACE THE MODULE AND THERE IS A KNOWN ISSUE ONLY TELLS ME IT WILL HAPPEN AGAIN. I DON'T WANT TO BE LEFT STRANDED AND HAVE MY FAMILY ALONG WHEN IT FAILS THE NEXT TIME.

Steering
Filed May 28, 2015158,500 milesWI

ACCELERATED TO GET ON INTERSTATE 41 TO 65 MPH. HEARD A UNUSUAL NOISE. LOST ALL POWER STEERING (PS) , HAD TO USE MANUAL/HARD TO STEER CONTROL. NO WARNING LIGHT CAME ON, NO IDEA OF WHAT WAS HAPPENING. DROVE CAR HOME AT A REDUCED SPEED. CAR MAKER NOTIFIED ME IN SEPTEMBER 2014 THEY HAD A "CAMPAIGN" TO REPLACE PUMPS IF FAILED BEFORE 150,000 MI. I HAD HEARD A PS WHINE NOISE AND HAD TAKEN THE OUTLOOK TO THE DEALER IN FEBRUARY2015, BEFORE THE 150,000 MI AND THEY SAID IF IT FAILED THEY WOULD HONOR THE CAMPAIGN. THEY WOULD NOT LOOK AT THE PS FLUID OR LISTEN TO THE NOISE.

Engine
Filed May 15, 2015187,880 milesCA

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE ACCELERATING FROM A COMPLETE STOP, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND AN UNUSUAL NOISE EMITTED. THE VEHICLE BEGAN TO VIBRATE WITH HESITATION AND THEN STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER WAITING FIVE MINUTES, THE VEHICLE RESTARTED WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE FAILURE RECURRED NUMEROUS TIMES. ON A SEPARATE OCCASION, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE COULD POSSIBLY BE RELATED TO THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,880.

Engine
Filed Apr 17, 2015133,000 milesMN

ISSUES WITH THE 2007 SATURN OUTLOOK INCLUDE ONGOING ELECTRICAL ISSUES (LIGHTS INTERMITTENT FUNCTIONING, STABILITRACK, TRACTION CONTROL AND ABS LIGHTS ON INTERMITTENTLY, REMOTE START DOESN'T WORK, POWER LIFT GATE OPENS ON IT'S OWN, LIFT GATE SWITCH FAILED INTERNALLY), AIR INTAKE FILLED WITH OIL AND WATER MIX, WATER UNDER FUEL INDUCTION SERVICE, INTERMITTENTLY THE STABILITRACK WILL TURN OFF, MESSAGE SAYING 'ENGINE POWER REDUCED', CAR SHAKES, NO POWER AND REQUIRES COASTING TO SIDE OF ROAD. (THIS PARTICULAR ISSUE IS TEMPORARILY ADDRESSED BY TURNING THE CAR OFF, REMOVING THE KEYS, OPENING THE DOOR, WAITING FIVE MINUTES. THEN THE CAR STARTS BUT CHECK ENGINE LIGHT REMAINS ON.) REQUIRED NEW THROTTLE BODY, REPLACING STRUTS, SWAY BAR LINK, SHOT AND/OR STRUT ASSEMBLY. RACK AND PINION, TIE RODS NEEDED TO BE REPLACED. MOST RECENTLY HAVING DIFFICULTIES WITH HARD SHIFTING, CEL AND TRACTION CONTROL LIGHTS ON, INTAKE BOOT FULL OF OIL, VEHICLE WILL NOT SHIFT OUT OF 1ST GEAR UNTIL 4000RMP'S AND DOES THE SAME THING ON HIGHWAY IN 2ND GEAR. *TR

Power Train
Filed Apr 8, 2015103,000 milesMI

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE CLUTCH WAVE PLATE MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN DIAGNOSED THAT THE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 103,000.

Air Bags
Filed Apr 1, 201579,000 milesIL

INFLATABLE RESTRAINT PASSENGER PRESENCE SYSTEM STOPPED WORKING. *TR

Electrical System
Filed Mar 20, 2015110,000 milesSD

WE PURCHASED THIS SATURN OUTLOOK IN MAY OF 2013, IT WAS USED BUT VERY WELL TAKEN CARE OF. SOON AFTER WE PURCHASED THE VEHICLE, THE HEADLIGHTS PERIODICALLY GO OUT. IT IS NOT THE BULB BECAUSE THE BULB COMES BACK ON, BUT IN THE ELECTRICAL WIRING, WE HAVE OWNED THIS CAR FOR ALMOST 2 YEARS AND COUNTLESS TIMES THE HEADLIGHTS WILL COMPLETELY GO OFF WHILE WE ARE DRIVING! THIS IS FRIGHTENING AND SO VERY DANGEROUS. I KNOW OF OTHER OUTLOOK OWNERS THAT HAVE THE SAME EXACT PROBLEM! PLEASE DO A RECALL AND HELP US, BEFORE SOMEONE GETS HURT IN A HORRIBLE ACCIDENT FROM THEIR HEADLIGHTS GOING OUT WHILE THEY ARE DRIVING! *TR

Structure
Filed Mar 11, 2015TX

MY 2007 SATURN OUTLOOK CONTINUOUSLY LEAKS WATER FROM THE ROOF EVERY TIME IT RAINS. THE LEAKING WATER IS NOT ONE DRIP HERE AND THERE, BUT A GUSH OF WATER WILL COME OUT OF THESE AREAS AND WILL CONTINUE TO LEAK WHILE IT IS RAINING. THE WATER WILL DRAIN OUT OF THE HEADLINER, THE AIRBAG AREAS, THE LIGHT FIXTURES, THE SEAT BELT AREAS ALL IN THE FRONT AND BACK OF THE CAR AND WILL ALSO DRENCH THE PASSENGER AND DRIVER SIDE FLOOR BOARDS. THIS HAS CAUSED MY CAR TO HAVE A MUSTY MOLDY SMELL TO IT. I FIND IT VERY DISCERNING THAT AFTER YOU PURCHASE A VEHICLE, IT WILL HAVE THESE SAFETY ISSUES SUCH AS WATER LEAKING. I UNDERSTAND THAT THESE THINGS HAPPEN, BUT I AM AFRAID THAT THIS WILL CAUSE A SHORTAGE WITH THE WIRING SYSTEMS IN MY VEHICLE THUS CAUSING EVEN MORE DAMAGE. SINCE THE WATER STARTED LEAKING FROM THE ROOF, I HAVE HAD AIRBAG ISSUES AND WINDSHIELD WIPER ISSUES (IT RUNS CONSTANTLY). I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE. *TR

Engine
Filed Mar 11, 2015128,000 milesCA

I WAS STOPPED AT A RED LIGHT ON AN OFF RAMP, AND MY CAR JUST SHUT OFF. WHEN I TRIED TO START IT, IT MADE HORRIBLE NOISES AND WOULD NEVER STAY ON. I TOOK IT TO A MECHANIC AND HE SAID IT'S POSSIBLY THE TIMING CHAIN. THERE IS A RECALL OF TIMING CHAINS EXCEPT IT'S 120,000 MILES OR 10 YEARS, WHICH COMES FIRST. MY CAR HAS 128,000 MILES ON IT AND IS NOT ELIGIBLE BY 8,000 MILES!!!!! THIS CAR HAS ALREADY HAD TOO MANY PROBLEMS, NOW GM KNOWS THERE IS A TIMING CHAIN ISSUE, THEY SHOULD NOT LIMIT THE REPLACEMENT ON THIS OR ANY OTHER ITEM THAT THEY KNOW IS FAULTY OR WILL BE A PROBLEM FOR ALL 2007 SATURNS. *TR

Electronic Stability Control (esc)
Filed Mar 4, 2015125,000 milesOH

DRIVING IN SUB ZERO WEATHER, I DRIVING ON THE FREEWAY WHEN MY CAR LOST POWER AND NOW I FIND OUT, IT IS SOMETHING CALLED "LIMP" MODE. CAR WOULD NOT GO MORE THAN 35 MILES PER HOUR AND I HAD MULTIPLE WARNING LIGHTS COMING ONE. HOW DANGEROUS TO BE ON THE HIGHWAY AT 70 MILES PER HOUR SEE A CHECK ENGINE LIGHT COME ON AND SUDDENLY REALIZE YOU HAVE NO POWER. TRYING TO GET INTO THE OUTER LANE AND GET OFF THE HIGHWAY ALMOST COST ME MY LIFE. I WAS -20 DEGREES OUT THAT DAY. I FOUND THIS LISTED ON A WEB SITE, SOUND LIKE GM KNOWS THERE IS A PROBLEM ALREADY. I WORK WITH A GIRL THAT HAS A ACADIA. SHE SAW MY FACEBOOK POST ABOUT MY CAR. SHE WAS ALSO ON THE HIGHWAY THE SAME DAY I WAS AND HERE CAR WAS DOING THE EXACT SAME THING MY WAS. TWO CARS WITH LOSS OF POWER AT THE SAME TIME AND DAY. THIS IS DANGEROUS. HERE IS THE LINK I FOUND REGARDING THIS PROBLEM:HTTP://RICKSFREEAUTOREPAIRADVICE.COM/OIL-IN-AIR-INTAKE-DUCT/ GM HAS ISSUED A SERVICE BULLETIN TO ADDRESS A PROBLEM WITH OIL IN AIR INTAKE DUCT, ALONG WITH A CHECK ENGINE LIGHT, POOR ACCELERATION, AND THROTTLE BODY FREEZING. THE BULLETIN APPLIES TO THE FOLLOWING VEHICLES EQUIPPED WITH THE 3.6L ENGINE: 2008-11 BUICK ENCLAVE, 2007-11 CHEVROLET MALIBU, 2009-11 CHEVROLET TRAVERSE,2007-11 GMC ACADIA,2007-10 PONTIAC G6, 2007-09 SATURN AURA, 2007-10 SATURN OUTLOOK GM STATES THAT THE PROBLEM OCCURS AFTER A COLD START UP OR WHEN DRIVING IN COLD TEMPERATURES. IF YOU SCAN THE PCM, ICE FORMATION IS CAUSED BY CONDENSATION FREEZING AT THE BASE OF THE THROTTLE

Power Train
Filed Feb 15, 2015122,000 milesIL

THE VEHICLE WOULD NOT SHIFT LEAVING ME STRANDED - DURING A CHICAGO SNOW STORM. I'M BEING TOLD THAT IT'S THE TRANSMISSION AGAIN - ONLY NOW THE POWER TRAN WARRANTY HAS EXPIRED. *TR

Air Bags › On-off Switch Assembly
Filed Feb 11, 2015CA

2007 SATURN OUTLOOK. CONSUMER REQUESTS AIR BAG ON-OFF SWITCH FOR VEHICLE DUE TO A MEDIAL CONDITION. *SMD

Electrical System
Filed Feb 10, 2015135,000 milesFL

PURCHASED THIS 2007 SATURN OUTLOOK IN 2013 USED WITH ONLY AROUND 80K MILES ON IT. THE PREVIOUS OWNER DID TELL US ABOUT THE LEAKING AREAS ONCE THE DRAINS GET CLOGGED, MY HUSBAND HAS BEEN DILIGENT CLEANING THEM, BUT LIVING IN FLORIDA IT RAINS HEAVY ALL THE TIME. WE NOTICED MORE AND MORE FREQUENTLY THE INSIDE DRIPPING IN THE 3RD ROW, UNTIL MANY TIMES, UNTIL THIS PAST NOVEMBER IT RAINED HEAVY FOR 2 DAYS AND THE WATER STARTED COMING THRU WHAT SEEMED TO BE FROM THE AC VENTS ON BOTH ROWS, AND THROUGH THE FRONT DRIVER AND PASSENGER SIDE WALLS VERY HEAVY, UPON LEAVING WORK WENT TO TURN OFF THE CAR TOOK KEYS OUT TWICE AND IT WOULD NOT SHUT OFF. SO NOW THERE IS THE ELECTRICAL AREAS BEING SOAKED, LET IT DRY OUT CLEANED DRAINS AGAIN, AND IT JUST SEEMS THE MORE RAIN WE HAVE THE MORE WATER COMES IN. RIGHT NOW CAR IS IN GARAGE SINCE WE HAD THE SAME SITUATION WITH RAIN AND NOW IT IS DRIPPING FROM EVERYWHERE.. AFRAID TO DRIVE CAR SINCE WE KNOW THAT THE ELECTRICAL SYSTEM AND WIRES ARE WET. I HAVE A TODDLER WHOM I HAD TO COVER WITH A TOWEL CAUSE WATER WAS DRIPPING ON HER. GM NEEDS TO DO SOMETHING ABOUT THIS, BEFORE IT CAUSED A FIRE AND COULD CAUSE DEATH TOO. THIS SEEMS TO BE HAPPENING TO TOO MANY FAMILIES.. WHAT ARE THEY WAITING FOR??? *TR

Electrical System
Filed Feb 8, 2015260,000 milesMI

BOUGHT THIS PIECE OF CRAP CAR OUT OF DESPERATION FROM A PAY AS YOU GO RIP OFF CAR "DEALERSHIP" WHO TOLD ME NOTHING ABOUT THIS CARS FAULTS AND IT'S DONE NOTHING BUT BITE ME IN THE ASS SINCE THEN. LEAKS LIKE A STUCK PIG, CAUSING WATER TO POOL AT THE FLOOR MATS, WHEN ITS COLE THE INSIDE OF THE WINDSHIELD FROSTS. HEADLIGHTS WILL BOTH SHUT OFF WHILE DRIVING, BATTERY DIED SO I CHARGED IT THEN THE RADIO WENT HAYWIRE. OPENED UP THE BATTERY TERMINAL TO FIND MY BATTERY WAS ENCASED IN ICE DUE TO THE LEAKY SUNROOF, THE BATTERY WAS SPARKING AND SMOKING. WINDOWS WON'T GO DOWN ALL OF A SUDDEN. I CAN'T WAIT TO GET RID OF THIS CAR. NEVER AGAIN. SO DANGEROUS IT'S RIDICULOUS. *JS

Air BagsCrash1 injured
Filed Feb 7, 2015114,000 milesWI

I WAS DRIVING MY 2007 SATURN OUTLOOK WHEN THE POWER STEERING WENT OUT AND I WENT OFF THE ROAD HITTING A CULVERT HEAD ON. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SEAT ON IMPACT BROKE OFF OF THE FRAME OF THE VEHICLE. THE ONLY THING THAT SAVED MY LIFE WAS MY SEATBELT. THE VEHICLE WAS TOWED TO A DEALERSHIP AND AFTER THEY HOOKED IT UP TO THEIR DIAGNOSTICS, THEY FOUND THAT THERE WAS A MISTAKE IN THE SENSOR CODES. THE CODE SHOWED THAT THE VEHICLE ROLLED OVER. THE VEHICLE NEVER DID ROLL OVER WHATSOEVER. ALSO THE POWER STEERING PUMP WAS DEFECTIVE AND LATER A RECALL CAME OUT INFORMING OWNERS OF THIS. AFTER RESEARCH I FOUND THAT PREVIOUSLY THERE WAS A RECALL FOR A DEFECTIVE AIR BAG MODULE. THIS HAD BEEN REPLACED. HOWEVER THE AIRBAG STILL DID NOT DEPLOY DURING THE FRONT IMPACT COLLISION. *JS

Power Train
Filed Feb 6, 201552,834 milesPA

DRIVING HOME FROM THE STORE WHEN ENTERING A DANGEROUS INTERSECTION MY TRANSMISSION GAVE OUT. LUCKILY I HAD ENOUGH SPEED TO MAKE IT THROUGH THE INTERSECTION AND WAS ABLE TO DRIVE HOME. UPON TAKING MY VEHICLE TO TWO DIFFERENT REPAIR SHOPS, I WAS TOLD I WOULD NEED A NEW TRANSMISSION. THE WAVE PLATE SHATTERED AND PIECES WERE NOW IN MY TRANSMISSION. I CALLED GM TO GET SOME FINANCIAL ASSISTANCE SINCE MY VEHICLE HAD SUCH LOW MILEAGE. I WAS TOLD THERE WAS NO RECALL. AFTER SPEAKING TO THE OWNER OF THE TRANSMISSION SHOP AND DOING SOME ONLINE INVESTIGATING, IT APPEARS THAT I AM NOT THE ONLY ONE WHO HAD A PROBLEM WITH THE WAVE PLATE IN THEIR SATURN OUTLOOK OR GM ACADIA. I FEEL THE WAVE PLATE IS DEFECTIVE AND THAT A RECALL SHOULD BE PUT IN PLACE SO NO ONE ELSE GETS HURT FROM THEIR TRANSMISSION GIVING OUT ON THEM. *JS

Air Bags
Filed Feb 4, 2015102,000 milesLA

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED FOR A MALFUNCTION ERROR INDICATING TO SERVICE THE AIR BAG. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE WARNING LAMP FOR THE AIR BAG INTERMITTENTLY KEPT GOING FROM OFF TO ON AS THE FAILURE PROGRESSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V062000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Power Train
Filed Jan 20, 2015FL

I RECEIVED A RECALL NOTICE (14329) FROM GM AT THE END OF SEPTEMBER 2014. THE RECALL STATED: THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2007 MODEL YEAR SATURN OUTLOOK VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST. THE VEHICLE MAY REVERT TO MANUAL STEERING WHICH REQUIRES GREATER DRIVER EFFORT, PARTICULARLY AT LOW VEHICLE SPEEDS. I TOOK THE VEHICLE TO THE DEALERSHIP IN DECEMBER. THEY WERE UNABLE TO LOOK AT THE VEHICLE BECAUSE I DID NOT HAVE AN APPOINTMENT. I TOOK THE VEHICLE BACK YESTERDAY. AT FIRST THE SERVICE REPRESENTATIVE TRIED TO TELL ME THAT THE LETTER WAS MORE OF "IF YOU WANT TO BUY A WARRANTY". I INFORMED HIM THAT THE STEERING WHEEL HAS BEEN MAKING A 'WHIRRING' SOUND AND TO INSPECT IT. OF COURSE THEY CALLED WITHIN AN HOUR TO STATE THAT THE POWER STEERING PUMP WAS BAD. THE VEHICLE ALSO NEEDED TO HAVE THE RACK AND PINION REPLACED, FRONT STRUTS REPLACED, AND A WHEEL ALIGNMENT. THE COST TO ME WAS $1800. ALL OF THIS IS A RESULT OF A DEFECTIVE GM PRODUCT. THIS SHOULD BE COVERED BY THEM. SHAME ON GM. I AM AWARE THAT THERE IS A GM RECALL ON THE 2009 AND NEWER TRAVERSE, ACADIA, AND ENCLAVE MODELS. THE SATURN MODELS SHOULD BE INCLUDED IN THIS TOO. *TR

Air Bags
Filed Jan 2, 201560,000 milesNE

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE SENSOR UNDER THE PASSENGER SEAT FAILED AND THE AIRBAGS WOULD NOT DEPLOY IF THE CONTACT WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Structure › Body
Filed Jan 2, 201563,000 milesME

BOUGHT THIS 2007 SATURN OUTLOOK NEW IN APRIL 2007.. AUGUST 2008 FIRST TIME I NOTICED FLOOR BOARDS ON PASSENGERS SIDE WET, TOOK TO SATURN THEY SAID THE DRAIN LINE WAS CLOGGED, OCT 2008 BACK TO SATURN THEY HAD A CAMPAIGN TO EXTEND DRAIN LINES THEY DID THIS.. NOVEMBER 2009 THE DRIVERS SIDE IS NOW LEAKING SATURN SECURED THE DRAIN HOSE FOR SUNROOF. MY CAR HAS ALWAYS BEEN GARAGED UNTIL OCT 2014. NOW THAT IT IS PARKED OUT IN THE ELEMENTS I HAVE A MAJOR ROOF LEAK. TOOK IT TO GM ON OCT 2, 2014 AS I NOW HAVE WET/WATER STAINS ON THE PASSENGERS SIDE HEADLINER, THEY SAID THE DRAIN WAS CLOGGED FIXED IN 2 MINUTES. WE HAD RAIN FOR A WEEK AND ON OCT.24, 2014 I NOW NOTICED WET/WATER STAINS ON BOTH SIDES AND ACROSS THE WINDSHIELD, UNDER THE VISORS AND THE ROOF PANEL WHERE THE INTERIOR LIGHTS AND CONTROLS ARE FOR THE SUNROOF. TAKE TO GM DEALER THEY SAY THE DRIVERS SIDE DRAIN HOSE WAS CLOGGED FIXED IN A MINUTE. BACK TO GM ON NOV 15, 2014 THEY NOW SAY THE SEAL AROUND THE SUNROOF NEEDS TO BE REPLACED, THEY REPLACE SEAL. NOV 17, 2014 LEAK IS WORSE THAN EVER. I HAVE NOW SPENT $500.00 TO HAVE A LEAK FIXED TO NO AVAIL. I HAVE SEARCHED THE INTERNET NOW AND SEE THIS IS NOT AN ISOLATED INCIDENT. 100'S IF NOT 1000'S OF GM SATURN OUTLOOKS WITH AND WITHOUT SUNROOFS HAVE LEAKY ROOFS. IT IS A DESIGN FLAW AND GM WILL NOT OWN UP TO IT. THIS NEEDS TO BE A RECALL ITEM. I AM NOW TOLD TO SPEND $2,150 TO REPLACE THE SUNROOF BUCKET. AFTER READING ALL THE HORROR STORIES ABOUT THIS ISSUE I DO NOT BELIEVE THERE IS A FIX

Electrical System
Filed Dec 29, 2014122,222 milesMI

I HAD MY PASSENGER LOW BEAM LIGHT ALREADY FIXED BECAUSE OF THIS ISSUE WITH THE WIRING HARNESS TO THE LOW BEAM LIGHT MELT. NOW MY DRIVER SIDE HEADLIGHT WENT OUT AND ITS THE SAME ISSUE AS BEFORE WITH THE WIRING HARNESS MELTING AND THE LIGHT NOT WORKING ON SOME DAYS AND THEN WORKING THE NEXT DAY OR LATER IN THE DAY WHEN I START THE CAR UP AGAIN. THIS NEEDS TO BE ADDRESSED BY GM TO GET IT FIXED. I KNOW THERE WAS A SERVICE BULLETIN PUT OUT FOR THE VEHICLE THAT EXPIRED DECEMBER 31, 2013. BOTH OF MY LOW BEAM LIGHTS HAVE STOPPED WORKING THIS YEAR. *TR

Air BagsCrash1 injured
Filed Dec 29, 2014145,000 milesCA

TL* THE CONTACT OWNED A 2007 SATURN OUTLOOK. WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BODILY AND INTERNAL INJURIES TO THE LEFT SIDE OF HIS BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 2/25/15*CN UPDATED 9/12/2017*CN

Exterior Lighting
Filed Dec 26, 2014104,000 milesCA

I HAVE A 2007 OUTLOOK XR WITH RE-OCCURRING HEADLIGHT ISSUES, UPON FURTHER TROUBLESHOOTING OF THE ISSUE AND REMOVAL AND REPLACEMENT OF THE LOW BEAM BULBS NUMEROUS TIMES, I FOUND THE WIRING HARNESS AT THE CONNECTION POINT OF THE HEADLIGHT BULBS WERE MELTED THROUGH THE HARNESS THUS LEAVING EXPOSED WIRES. LIKE SO MANY HAVE EXPERIENCED THIS VERY SAME ISSUE WITH SATURN OUTLOOKS, THIS IS A VERY HIGH FIRE HAZARD AND SHOULD BE INVESTIGATED FURTHER. THANKS FOR YOUR TIME RESPECTFULLY SUBMITTED. *TR

Visibility › Sun/Moon Roof Assembly
Filed Dec 17, 2014100 milesCA

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE'S INTERIOR FLOODED WHILE IT WAS RAINING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF SEALANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS UNKNOWN.

Electrical System
Filed Dec 9, 2014115,000 milesMI

MY LOW BEAM HEADLIGHT WIRING HARNESS MELTED WHICH CAUSED MY LIGHT TO NOT WORK AND REQUIRED IT BEING TAKEN IN TO HAVE A NEW HARNESS PUT ON THE VEHICLE. THERE WAS A SERVICE ANNOUNCEMENT PUT OUT BY GM ABOUT TO SATURN SERVICE PROVIDERS ABOUT REPLACING THE WIRING HARNESS BUT THERE HASN'T BEEN A RECALLED ISSUED FOR THIS AS OF YET. THIS COULD BE DANGEROUS BECAUSE IF THEY STOP WORKING WHILE YOU ARE DRIVING AT NIGHT YOU CAN'T SEE ANYTHING. *TR

Engine
Filed Nov 25, 2014115,467 milesCA

TRACTION CONTROL ALERT WARNING ENGINE POWER REDUCED AND THE ENGINE TURNS OFF DISABLING THE VEHICLE THIS HAS HAPPENED NUMEROUS OTHER TIMES AND GM HAS HAD THE VEHICLE IN FOR REPAIRS MORE THAN 5 TIMES AND LAST TIME CHARGED OVER $2000 TO FIX THE TRANSMISSION ALTHOUGH THERE WAS A RECALL THEY WOULD NOT PAY FOR THE WORK COMPLETELY. *TR

Power Train
Filed Nov 20, 2014132,000 milesKY

I HAVE A 2007 SATURN OUTLOOK. WIFE DRIVES THIS VEHICLE EVERY DAY UNTIL IT STOPPED SHIFTING OUT OF SECOND GEAR! SHE WOULD STOP AT THE END OF OUR ROAD AND GO TO TAKE OFF AND THEN THE CHECK ENGINE LIGHT WOULD COME ON AND THEN WOULD NOT CHANGE OUT OF 2ND GEAR. I WAS TOLD BY MY MECHANIC THAT THIS IS A COMMON PROBLEM WITH THIS MAKE. I THINK GM SHOULD DO A RECALL ON THESE VEHICLES. THANKS *TR

Exterior Lighting
Filed Nov 13, 201482,000 milesCO

HEADLIGHT FAILURES. AS I SEE OVER AND OVER ON THIS SITE. PASSENGER HEADLIGHT STOPPED WORKING SO I REPLACED THE BULB AND IT WORKED FOR 2 WEEKS THEN WENT OUT AGAIN. AS I WAS REPLACING IT AGAIN, I NOTICED THAT THE SOCKET THAT THE BULB PLUGGED INTO WAS SCORCHED/MELTED AND BRITTLE. I READ UP ON THE PROBLEM ONLINE AND CHOSE TO SPLICE IN A NEW SOCKET RATHER THAN SPEND HOURS AT THE DEALERSHIP ONLY TO BE TOLD THAT THEY WOULD NEED TO REPLACE THE WHOLE HARNESS AT SOME OUTRAGEOUS PRICE. IT SEEMS TO BE DOING FINE. NOW THE DRIVER SIDE HEADLIGHT HAS STOPPED WORKING SO I AM FACING THE SAME SITUATION OVER AGAIN. THIS IS AN ISSUE THAT CLEARLY SHOULD BE ADDRESSED BY A RECALL. GM SAVING FEW PENNIES ON A SOCKET THAT WON'T HANDLE THE HEAT OF THE HIGH INTENSITY HEADLAMP AND IT ENDS UP COSTING THE CONSUMER HUNDREDS. *TR

Electrical System
Filed Nov 10, 2014140,000 milesWA

I HAVE A 2007 SATURN OUTLOOK WHIS IS LEAKING WATER IN THROUGH WHAT I ASSUME IS THE SUNROOF. MY SON, WHO WAS SITTING IN THE THIRD ROW OF SEATING (BACK SEAT) NOTICED WATER LEAKING FROM THE DOME LIGHT. THE WATER WAS ALSO NOTICED IN OTHER AREAS OF THE VEHICLE THROUGHOUT THE DRIVE. I HAVE ALSO STARTED NOTICING ELECTRICAL ISSUES WITH THE VEHICLE NOT THAT THE RAIN HAS COME IN AS WELL AS WATER STAINS FROM OTHER SUCH ISSUES. *TR

Structure › Body
Filed Nov 9, 2014122,500 milesIA

I HAVE BEEN NOTICING THAT MY DRIVER SIDE AND PASSENGER SIDE FLOORS ARE GETTING SOAKED WITH WATER. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. THE MAIN PROBLEM WAS THAT MY IT WAS JUST ABOVE FREEZING AND I HAD ICE BUILT UP ON THE INSIDE OF MY WINDSHIELD AND HAD TO WAIT TO GET IT TO DEFROST AND THEN DRY THE WINDSHIELD BEFORE I COULD DRIVE THE VEHICLE. AT FIRST I THOUGHT THE SUNROOF WAS LEFT CRACKED SO I TOOK THE FLOORMATS OUT AND DURING THE DAY, LEFT THE SUNROOF AND WINDOWS OPEN TO DRY OUT THE CAR. THIS DID NOT WORK OR SOLVE THE PROBLEM. I TOOK MY CAR TO A CAR WASH TODAY (11/9/14) AND WHEN I WAS LEAVING THE LOT, I WAS ON A SLIGHT DOWNWARD SLOPE TO STOP BEFORE ENTERING THE STREET. I NOTICED THAT WATER WAS COMING THROUGH THE DRIVER SIDE A PILLAR WHERE THE AIRBAG LOGO IS AT. ON THE PASSENGER SIDE, WATER WAS RUNNING DOWN THE INSIDE OF THE WINDSHIELD ON THE DASH, GETTING THE PASSENGER WET. VERY FRUSTRATED THAT THERE IS NO RECALL FOR THE SUNROOF LEAK AS GENERAL MOTORS KNOWS OF THE PROBLEM BUT WILL NOT FIX THE PROBLEM AS IT IS DUE TO THE SUNROOF DRAINS/DRAINAGE TUBES. *TR

Air Bags
Filed Nov 4, 201453,000 milesCA

THE PASSENGER AIRBAG WARNING ON THE INSTRUMENT PANEL STAYS "OFF" EVEN IF A PASSENGER IS SEATED. ON THE DASHBOARD, THE WARNING LIGHT SAYS "SERVICE AIR BAG". *TR

Structure › Body
Filed Oct 23, 201468,000 milesMI

DURING RAIN, THE WATER ENTERS THE CAR FROM THE DRIVER SIDE A PILLAR AND PASSENGER SIDE A PILLAR WHERE IS CONNECTS TO THE ROOF AND AT THE FLOOR, CAUSING CARPET TO WET. VISITING VARIOUS GM DEALERSHIP, I HAVE NOT FOUND A SOLUTION TO THE ISSUE, THAT CAN GET THE ISSUE FIXED. *TR

Steering
Filed Oct 14, 2014NV

2007 SATURN OUTLOOK. CONSUMER STATES VEHICLE STEERING WHEEL LOCKED UP WHILE DRIVING. *TGW THE CONSUMER STATED AS HER HUSBAND STEERED TO MAKE A RIGHT TURN, THE STEERING WHEEL LOCKED UP. HE APPLIED EXTREME PRESSURE TO THE STEERING WHEEL, AND THE STEERING WHEEL BROKE FREE. THE CONSUMERS HUSBAND PULLED OVER AND TURNED OFF THE VEHICLE, AND CHECKED THE POWER STEERING FLUID AND ALL APPEARED FINE. THE CONSUMER CONTINUED TO DRIVE. HOWEVER, BY THE TIME THEY ARRIVED HOME. IT FELT AS THOUGH THE VEHICLE DIDN'T HAVE ANY POWER STEERING AND THE STEERING PUMP BEGAN TO GROWL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DETERMINED, THE POWER STEERING RACK WAS LEAKING AND THE PUMP FAILED DUE TO OIL LOSS. *JB

Steering
Filed Sep 25, 201420,000 milesIA

I HAVE OWNED THIS SINCE NEW, ABOUT 2009 THE STEERING STARTED TO SQUEAK WHEN YOU MAKE TURNS. TOOK IT IN THEY FIX IT BUT IT HAS RETURNED. SOMETHING JUST DOESN'T FEEL RIGHT IN THE STEERING. *TR

Steering
Filed Sep 17, 2014MD

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE STEERING COLUMN BUT THE FAILURE PERSISTED. ALSO, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Power Train
Filed Sep 16, 2014104,000 milesMA

OUR 2007 SATURN OUTLOOK BROKE DOWN WITH THE DREADED WAVE PLATE TRANSMISSION FAILURE. SYMPTOM WAS THAT THE TRANSMISSION SHIFTED INTO NEUTRAL ON ITS OWN AROUND 30-35 MPH AND WOULD NOT CONTINUE. WE TRIED SEVERAL TIMES TO RESTART. EACH TIME THE TRANSMISSION HELD UP UNTIL 30-35 MPH THEN SHIFTED INTO NEUTRAL AND STOPPED. WE HAD THE OUTLOOK TOWED TO FNA TRANSMISSION IN WAKEFIELD, MA WHO CONFIRMED THAT THE WAVE PLATE FAILED AND SHREDDED THE REST OF THE TRANSMISSION...NOTHING COULD BE SAVED. WHILE I AM HAPPY NO ONE WAS HURT, A TRANSMISSION SHOULD LAST MORE THAN 104K MILES, WHICH IS OF COURSE OUT OF WARRANTY PERIOD. THE REPAIR COST $3000. WHY IS THERE NO RECALL ON THIS KNOWN ISSUE? WE HAD PLANNED TO TRADE THIS OUTLOOK IN FOR A NEWER TRAVERSE, BUT NOW I AM NOT CONFIDENT IN THE PRODUCT. GM, PLEASE FESS UP TO THIS PROBLEM. THANK YOU *TR

EngineFire
Filed Aug 28, 2014140,000 milesIL

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CAUGHT FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Engine
Filed Aug 25, 201463,000 milesCA

APRIL 2012 WAS THE FIRST TRANSMISSION FAILURE INCIDENT. UNDER WARRANTY AT THIS POINT 63000 MILES. CHECK ENGINE LIGHT COMES ON TRANSMISSION NOT SHIFTING PROPERLY, PRESSURE PLATES HAD DISINTEGRATED IN TRANSMISSION METAL IN TRANSMISSION FLUID. GMC HONORED WARRANTY AND TOOK CARE OF PROBLEM. 22000 MILES LATER, 2 YEARS PASS, CHECK ENGINE LIGHT COMES ON AND TRANSMISSION NOT SHIFTING CHANGING GEARS PROPERLY. CAR WAS USED FOR 20 MINUTE ROUND TRIP COMMUTE TO WORK, LOCAL SHOPPING. OCCASIONALLY A 4 HOUR ROUND TRIP RECREATIONAL GET AWAY. NO TOWING OR HAULING. LESS THAN AVERAGE DRIVING. TOOK VEHICLE TO MY MECHANIC, INFORMED THAT TRANSMISSION CODES 0752, 0700. MY MECHANIC REFERS ME TO A TRANSMISSION SPECIALTY SHOP, AS HE DIDN'T HAVE THE ABILITY TO PERFORM NECESSARY REPAIRS DIAGNOSTICS. AT THE TRANSMISSION SPECIALTY SHOP, SCAN CODE 0989 TRANSMISSION FLUID PRESSURE SWITCH, SHIFT SOLENOIDS STUCK ON. ADVISED WE NEED A NEW TRANNY, AS HE ALSO FOUND METAL PARTICLES IN TRANSMISSION FLUID. ADVISED 4 THOUSAND DOLLARS IS WHAT IT WOULD COST TO REPLACE TRANSMISSION. HERE WE GO AGAIN SAME PROBLEM THAT GM FIXED 2 YEARS AGO 22000 MILES AGO. THE DEALER WHO ORIGINALLY DID REPAIRS 2 YEARS AGO SAID OUT OF WARRANTY NOW YOU HAVE TO PAY OUT OF POCKET. CALLED GM HEAD QUARTERS. THEY HAD CAR PICKED UP BY TOW TRUCK FROM TRANNY SPECIALIST SHOP, AND TOWED 30 MILES AWAY TO CHASE CHEVROLET 30 MINUTES AWAY. THEY HAVE HAD MY CAR ALMOST 2 WEEKS NOW. THEY FINALLY CALL ME DAY NUMBER 12 TO TELL ME THEY FOUND CODE 0989 AND WOUL

Electrical System
Filed Aug 20, 2014120,000 milesTX

DRIVER SIDE HEAD LIGHT WENT OUT ABOUT A WEEK AGO,I REPLACED THE LIGHT BULB AND IT WORKED FOR A FEW DAYS.THE SAME LIGHT WENT OUT AGAIN.I WENT TO REPLACE IT ,JUST TO NOTICE A WIRE WAS OUT AND THE CONNECTION HAD MELTED.I LOOKED IT UP AND COME TO FIND OUT THERE IS A FAULTY HARNESS. I CONTACTED A GM DEALER AND WAS TOLD THEY WERE AWARE OF IT,BUT THE EXTENDED WARRANTY WAS OVER ON 12-31-13. IF THIS IS A ON GOING ISSUE,WHY WONT A RECALL BE ISSUED?? I DON'T HAVE 400 DOLLARS TO HAVE A NEW HARNESS INSTALLED. *TR

Power Train
Filed Aug 18, 2014101,096 milesMI

HELLO I HAVE THE 2007 OUTLOOK THAT HAS EXPERIENCED THE NOTORIOUS TRANSMISSION FAILURE. MY CAR WAS TAKEN BACK TO THE DEALERSHIP SOON AFTER I PURCHASED IT WITH 40,000 MILES AND TOLD THEM THE CAR WOULD ROLL BACK WHILE ON A HILL IN GEAR. THEY SAID IT WAS INHERENT WITH THIS TRANSMISSION AND SENT ME ON MY WAY. AS DANGEROUS AS THIS WAS TO SEND A CUSTOMER AWAY WITH A CAR THAT ROLLS BACKWARDS. TODAY THE TRANSMISSION FAILED WITHOUT NOTICE. I BACKED OUT OF A PARKING SPOT IN THE LOWES PARKING LOT AND THE CAR SHUTTERED VIOLENTLY. I MADE IT TO THE CORNER ABOUT A HALF MILE AWAY BEFORE THE CAR SIMPLY WOULD NOT MOVE. I HAD IT TOWED TO LUNGHAMER GMC AT 5825 HIGHLAND ROAD IN WATERFORD MICHIGAN. I PULLED THE ENGINE CODE MYSELF AND HAD P2723, P0700 I AM FINDING EVERYWHERE ON THE WEB THROUGH HUNDREDS OF FORUMS THAT THIS TRANSMISSION IS A REAL ISSUE DUE TO THE DEFECTIVE CHINA MADE WAVE PLATE. THIS IS A DEFECTIVE PART THAT IMPLODES INTERNALLY THEN TAKES OUT THE ENTIRE TRANSMISSION. THIS IS AN EXPENSIVE $4000.00 REPAIR , REPLACEMENT. THIS SHOULD BE A RECALL BECAUSE GM HAS KNOWN ABOUT THIS FAILURE EARLY ON. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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