Page 2 of 11 · complaints 51–100 of 511

2007 Saturn Outlook complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Steering
Filed Nov 14, 2017125,000 milesNJ

UPON DRIVING VEHICLE ATTEMPTED TO PARALLEL PARK AND WITHOUT WARNING POWER STEERING WAS LOST ALMOST CAUSING AN ACCIDENT. VEHICLE WAS TAKEN TO DEALER WHERE THE PRESSURE HOSE WAS TO BE REPLACED AT $500. MOMENTARILY REGAINED POWER WITH LOUD NOISES WHILE TURNING. SERVICE CENTER REPLACED PUMP AT $700+ AND I STILL HAVE NO POWER STEERING. NOW I MAY HAVE TO REPLACE RACK AND PINIONS. I HAVE A LARGE FAMILY AND AFRAID TO TRAVEL WITH THEM IN THE VEHICLE AT ALL.

Air Bags
Filed Aug 15, 2017120,000 milesOK

THE FACTORY INSTALLED SUNROOF LEAKS RAINWATER INTO THE INTERIOR OF THE CAR. IT HAS AFFECTED AIRBAGS, SENSORS, ELECTRICAL SYSTEMS AND POWER SYSTEMS. IF THE CAR GETS WET, THE WATER TRAVELS TO THE ELECTRICAL SYSTEM TO CIRCUIT BOARDS AND DISCHARGES THE BATTERY. THE VEHICLE WILL DIE IN TRAFFIC IF WATER TRAVELS TO THE CIRCUIT BOARD DURING DRIVING. AIRBAGS HAVE EVIDENCE OF WATER TRAVELING THROUGH THEIR ASSEMBLY. FLOOR AND SEATS ARE WET AFTER RAIN, SPRINKLER, CAR WASH, MORNING DEW. DOESN'T SEEMS TO BE DEPENDENT ON AMOUNT OF WATER RECEIVED. BATTERY TESTS FINE ON FULL CHARGE. ALTERNATOR FUNCTIONING CORRECTLY. PROBLEM IS DIRECTLY RELATED TO SUNROOF LEAKAGE. SUNROOF SEAL IS NOT YET UNDER RECALL. YESTERDAY, AFTER A DAY OF RAIN, THE CAR HAD TO BE CHARGED TO DRIVE TO WORK. DROVE 20 MILES WITH NO APPARENT POWER ISSUES, BUT AIRBAG SENSORS SENT ALERT THROUGH THE DASH THAT AIRBAGS NEEDED SERVICING. AFTER WORK 7 HOURS LATER, CAR DROVE INTO OKC RUSH HOUR TRAFFIC, WATER IN THE ROOF SLOSHED (YOU CAN HEAR IT) AND THE CAR DIED. IN TRAFFIC. COMPLETELY DISCHARGED THE BATTERY. NO LIGHTS. NO HAZARDS. NO DOOR LOCKS. NO BRAKES, STEERING, ABILITY TO MOVE THE CAR IN OR OUT OF GEAR, OR EVEN REMOVE THE KEY FROM THE IGNITION. CAR HAD TO BE JUMPED IN ORDER TO PUT GEAR INTO NEUTRAL TO MOVE OUT OF TRAFFIC AND REMOVE KEY FROM IGNITION. CHARGED ALL NIGHT ON TRICKLE CHARGER AND WAS RUNNING FINE TODAY. EXCEPT, IT'S RAINING NOW.

Steering
Filed Jul 8, 2017171,000 milesTX

PROBLEMS WITH THE POWER STEERING

Electrical System
Filed Jul 6, 2017118,000 milesOK

RECENTLY, WE HAVE NOTICED THE SUNROOF OF OUR OUTLOOK STARTED LEAKING INTO THE FRAME OF THE CAR. WE DON'T USE IT MUCH, SO IT WAS AN ANNOYANCE, IT WOULD DRIP WATER ON THE DRIVER'S LAP AFTER A RAIN. THEN RAINWATER STARTED LEAKING OUT OF AIRBAGS IN THE FRONT DASH AND WINDSHIELD SUPPORT AREA. STARTING TWO DAYS AGO, AFTER A RAINSTORM, THE CAR WILL REMAIN RUNNING WHEN THE KEY IS REMOVED, AND SOMETIMES THE KEY CANNOT BE REMOVED, WHETHER THE CAR IS RUNNING OR NOT. THE BATTERY ALSO DIES EVERY NIGHT, DESPITE BEING A NEW BATTERY AND REMAINING ON A CHARGER. ONLINE FORUMS STATE THE ISSUE HAS TO DO WITH WATER ACCESSING THE CIRCUIT BOARD AND FUSE AREA, ALLOWING ELECTRICAL SYSTEMS TO REMAIN OPERATING THROUGH A CROSS-FIRE OR CARBON-TRACKING, USING THE MOISTURE TO COMPLETE THE CIRCUIT. THIS IS A SAFETY HAZARD FOR MANY REASONS, NOT ONLY A POTENTIAL FIRE RISK, OR RISK OF THE VEHICLE MOVING AFTER IT'S BEEN SHUT OFF, BUT ALSO POSSIBLE DEGRADATION OF AIRBAG SYSTEMS THROUGHOUT THE DASH AND WINDSHIELD AREA.

Visibility › Sun/Moon Roof Assembly
Filed Jun 27, 201797,000 milesMA

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE DRIVER'S SIDE DOOR WAS OPENED, THERE WAS A PUDDLE OF WATER IN THE AREA WHERE THE FLOOR MAT, ACCELERATOR PEDAL, AND BRAKE PEDAL WERE LOCATED. THE CONTACT USED A WET VAC AND DRAINED THE WATER OUT. THE CONTACT DROVE THE VEHICLE TO THE DEALER (MARTY'S GMC IN KINGSTON, MASSACHUSETTS) WHERE THE SUN ROOF DRAINAGE LINES AND RADIO WERE REPLACED. THE VEHICLE WAS TAKEN TO THE MARTY'S GMC DEALER FOR WATER INTRUSION A TOTAL OF FOUR TIMES, BUT THE FAILURE WAS NEVER RESOLVED. DURING THE LAST FAILURE, THE BATTERY THAT WAS LOCATED UNDER THE REAR SEAT WAS BURIED UNDER FOUR INCHES OF WATER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Air Bags
Filed Jun 8, 2017109,000 milesNC

JUST PURCHASED MYSELF A USED SATURN OUTLOOK. HAPPENED TO STORM THE NIGHT I PURCHASED IT. MY CAR HAS A SUNROOF AND MOONROOF. THEY ARE BOTH LEAKING INTO MY CAR. THERE ARE CURRENTLY FIVE AIRBAG SENSORS THAT ARE NO LONGER WORKING AND IT IS BELIEVED THAT THE DAMAGE IS BEING CAUSED BY THE LEAKING WATER RUNNING ALONG THE SIDE PANELS AND DOWN UNDER THE SEATS AND INTO THE BATTERY AREA BEHIND THE PASSENGER SEAT. I'M SCARED THAT THIS IS WILL LEAD TO AN ELECTRICAL SHORTAGE EITHER AT THE BATTERY AREA (ITS ALREADY CORRODED THE CONNECTORS ON AT LEAST ONE BATTERY), MY FUSES, OR WORSE. SINCE MY DAUGHTER AND I BOTH HAVE ASTHMA, MOLD GROWTH IS A SERIOUS CONCERN. AND WORSE YET, FAILURE OF AIRBAGS CAUSING DEATH/SERIOUS INJURY TO MYSELF AND/OR MY CHILDREN AND PASSENGERS. TO SEE THAT GM KNOWS THERE'S A PROBLEM AND IS NOT DOING ANYTHING TO RECTIFY IT IS ABSURD. I'M GLAD THAT THEIR BOTTOM DOLLAR IS MORE IMPORTANT THAN US LIVING THROUGH AN ACCIDENT. I FEEL LIKE I'M STUCK PAYING FOR SOMETHING I CAN'T AFFORD WHICH ISN'T REMOTELY MY FAULT (ITS AN OBVIOUS DESIGN FLAW) BECAUSE SURVIVING AN ACCIDENT, NOT DYING FROM AN ELECTRICAL MALFUNCTION, AND BREATHING WHEN MOLD GROWS IS ACTUALLY A PRETTY IMPORTANT THING. I'M LEGITIMATELY SCARED THAT THE AIRBAG MALFUNCTIONING MIGHT ACTUALLY KILL SOMEONE.

Steering
Filed Jun 5, 2017101,000 milesMI

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A SQUEAKING NOISE COMING FROM THE STEERING WHEEL WHILE TURNING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELANGER TIRE AND AUTO (35235 WARREN RD, WESTLAND, MI 48185; (734) 721-1810) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS LEAKING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 08/08/17*LJ *CN

Air Bags
Filed May 21, 2017VA

WE BOUGHT OUR 2007 SATURN OUTLOOK IN LATE JULY 2016. IN EARLY AUGUST 2016 THE "SERVICE AIR BAG" LIGHT STARTED TURNING ON AND THE PASSENGER AIR BAG WOULD TURN OFF WHEN I HAD SOMEONE IN THE FRONT SEAT, BUT LATELY IT TURNS OFF RANDOMLY AND SAYS "SERVICE AIR BAG" EVEN WHEN NO ONE IS IN THE FRONT SEAT. THIS ISSUE NEEDS TO BE TAKEN SERIOUSLY. FAMILIES (LIKE MINE) OWN THESE VEHICLES. THIS SENSOR ISSUE SHOULD BE FIXED BY THE COMPANY WHO MADE AND SOLD THE FAULTY SENSORS IN THE PASSENGER SEATS. I CAN'T AFFORD TO PAY GM $1,000 FOR A NEW PASSENGER SEAT.

Exterior Lighting
Filed Mar 5, 201787,000 milesOK

PASSENGER LOWBEAN GOES OUT WHILE DRIVING.

Air Bags
Filed Feb 17, 2017NV

TAKATA RECALL, I HAVE AN ISSUE JUST LIKE EVERYONE ELSE COMPLAINING ABOUT THEIR FRONT PASSENGER SEAT AIRBAGS FAULTY SENSOR AND I CONTACTED THE DEALER TO HAVE THEM CHECKED IT AND TOLD ME TO PAY 1K TO REPLACE THE SEAT SENSOR... I BELIEVE JUST LIKE MANY PEOPLE SAID IT SUPPOSED TO BE A RECALL FOR THAT ISSUE BECAUSE IT'S RELATED TO AN SAFETY ISSUE PLEASE TAKE THIS SERIOUS SITUATION AND WE ALL HOPE TO GET A RECALL FOR OUR CARS BEFORE WE GET INJURED THANK YOU BEST REGARDS.

Air Bags
Filed Feb 9, 2017SC

I JUST BUY 2007 SATURN OUTLOOK XE ON 2/4/17 , IT HAS AIR LIGHT LIGHT STAYS ON

Air Bags
Filed Jan 30, 2017119,545 milesWA

THE PASSENGER AIRBAG TURNS OFF AND ON REGARDLESS IF A PERSON (ADULT) IS SITTING IN THE SEAT OR NOT. THIS HAS BEEN HAPPENING FOR ABOUT THREE MONTHS NOW. I CONTACTED THE DEALER AND THEY SAID THAT IT WAS NOT A RECALL ITEM NOR WOULD IT BE A SAFETY ISSUE. I FEEL THAT IF I AM IN AN ACCIDENT AND THE AIR BAG DOES NOT DEPLOY THAT THE PASSENGER COULD BE IN IMMINENT HARM AT THE FAULT OF GM. THEY WILL NOT REPLACE THE SENSOR UNLESS THERE IS A RECALL. THIS IS A VERY COMMON PROBLEM WITH SEVERAL OTHER VEHICLES AS REPORTED ON MULTIPLE ONLINE VEHICLE OWNER FORUMS. GM NEEDS TO DO THE RIGHT THING AND PROTECT THEIR CUSTOMERS FROM FAULTY EQUIPMENT.

Electrical System
Filed Dec 14, 2016MD

THE 2007 SATURN OUTLOOK INCLUDE ONGOING ELECTRICAL ISSUES (LIGHTS INTERMITTENT FUNCTIONING, STABILITRACK, TRACTION CONTROL AND ABS LIGHTS ON INTERMITTENTLY, REMOTE START DOESN'T WORK, POWER LIFT GATE OPENS ON IT'S OWN, LIFT GATE SWITCH FAILED INTERNALLY

Electronic Stability Control (esc)
Filed Dec 14, 2016106,233 milesMD

NOW THAT ITS COLD MY TRUCK WONT START. EVERY MORNING I HAVE TO JUMP START IT. I ALSO NOTICE THE HEAD LIGHTS GO OUT WELL ON ONE THAT IS. THE LEFT ONE. WHEN IN IDLE THE STABILITY TRACK LIGHT ON DASH BOARD ILLUMINATES I KNOW THIS ISN'T RIGHT I HAD THAT SERVICED ALREADY. THEN THE ENGINE LIGHT COMES ON. THE HATCH BACK WONT GO UP COMPLETELY IT WILL GO MID STREAM AND CLOSE BACK.

Structure › Body
Filed Dec 1, 2016MA

MY 07 SATURN OUTLOOK HAS 2 MAJOR ISSUES THE WAVE PLATE BROKE IN THE TRANSMISSION CODE P0776 AND DIDN'T RUN. I HAD TO WAIT OVER 7 MONTHS TO SAVE SINCE I HAD A CAR PAYMENT TO HAVE IT REBUILT. IT SHOULD BE A RECALL SINCE THERE ARE SO MANY IN MY POSITION MILES WERE 80,674 AND NOW MY ROOF LEAKS SHOULD BE A RECALL IT IS MESSING UP MY ELECTRICAL COULD CAUSE A FIRE IN THE VEHICLE THAT I USED TO TAKE MY KIDS IN SO I HAVE TO DRIVE AROUND WITH TOWELS ON MY SEAT AS MY CAR RAINS ON MY HEAD IN SIDE WHEN IT IS RAINING OUTSIDE

Exterior Lighting
Filed Nov 27, 2016132,000 milesNY

I HAVE REPLACE MY LOW BEAM ON THE PASSENGERS SIDE A FEW TIMES IN A YEAR, THIS LAST TIME THE WIRING HAD MELTED. BECAUSE OF THIS I HAD TO PAY A HUNDRED DOLLAR TICKET FOR A LIGHT BECAUSE I COULDN'T GET IT FIXED IN 24 HOURS. THIS IS A SAFETY ISSUE, GM SHOULD BE MAKING THIS A MANDATORY RECALL....

Steering
Filed Nov 1, 201664,000 milesNY

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE BEING OPERATED AT 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS BROUGHT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND STEERING GEAR ASSEMBLY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Air Bags
Filed Oct 17, 2016122,000 milesPA

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG SENSOR INDICATED THAT THE AIR BAG WAS OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000. UPDATED 12/01/16*LJ

Exterior Lighting
Filed Oct 13, 2016155,600 milesNJ

COMPLETE LOSS OF LOW BEAM HEADLIGHTS WHILE DRIVING AT NIGHT.

Power Train
Filed Oct 13, 2016165,000 milesNC

I WAS DRIVING MY NEW 2007 SATURN OUTLOOK, AND GOING TO PICK-UP MY CHILDREN, ON A HIGHWAY, IT WOULDN'T GO INTO 2ND GEAR. ALSO, IT WAS MAKING A CLUNKING/GRINDING NOISE. LUCKILY NO ONE WAS BEHIND ME BECAUSE I COULDN'T DRIVE THE SPEED LIMIT AS REQUIRED BY LAW. I FEEL AS IF IT PUT MY LIFE AS WELL AS MY CHILDREN'S LIFE IN DANGER. THIS ISN'T ALL, MY RPM METER WAS GOING ALL OVER THE PLACE. THEN MY CHECK ENGINE LIGHT CAME ON, AND OF COURSE I HAD TO TAKE IT TO SEE WHAT CODES IT PULLS UP. MY CERTIFIED MECHANIC REVIEWED AND TESTED THE TRANSMISSION CONTROL MODULE WHICH IS BAD. YES, THIS COULD'VE BEEN WORSE BUT GM HAS PUT MORE THAN MYSELF IN DANGER BUT ALSO ANYONE WHO'S DRIVING THESE VEHICLES AND THEY EITHER WON'T GO OR JUST SHUT OFF.

Exterior Lighting
Filed Oct 6, 2016WY

MY 2007 SATURN OUTLOOK KEEPS MELTING THE HARNESSES FOR HEADLIGHTS

Air Bags
Filed Sep 14, 201696,000 milesCA

THE SERVICE AIR BAG LIGHT STAYS ILLUMINATED ON DASH AND THE PASSENGER AIR BAG IS OFF EVEN IF SOMEBODY IS SEATING IN THE PASSENGER SEAT . I HAVE TRIED CALLING DEALERS, SATURN-GM BUT HAVE GOTTEN NO HELP WITH THE RESOLUTION OF THIS DEFECT. THEY SAY THAT IT IS A DEFECTIVE SENSOR BUT ACCORDING TO A LOT OF FORUMS THIS IS A WELL KNOWN ISSUE AND THIS SHOULD BE A SAFETY DEFECT NOT JUST A RECALL. THIS TECHNICALLY COULD HURT OR KILL SOMEONE IN AN ACCIDENT AND THEY HAVE KNOWN ABOUT THIS. IF SOMETHING HAPPENS WHILE DRIVING THIS VEHICLE I WILL TAKE THIS AS HIGH AS I CAN TAKE IT. THIS HAS BEEN HAPPENING FOR AT LEAST 18 MONTHS.

Air Bags
Filed Aug 15, 2016109,000 milesFL

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE HAD A LEAK AND WATER CAME OUT OF THE DRIVER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Exterior Lighting
Filed Aug 11, 2016IN

I PURCHASED A USED 2007 SATURN OUTLOOK IN FEBRUARY OF 2016. A WEEK LATER I NOTICED MY PASSENGER HEADLIGHT OUT. THE LIGHT STARTED TO GO IN AND OUT THEN FINALLY IT STOPPED WORKING. IN APRIL I PAYED $130 TO REPLACE IT. A FEW WEEKS TO A MONTH LATER THE LIGHT WENT OUT AGAIN. I HAD A FRIEND LOOK AT IT AND THEY DISCOVERED IT WAS THE WIRING HARNESS. I LOOKED ONLINE AND FOUND OUT THAT THIS HAS HAPPENED TO MANY PEOPLE. I CALLED MY LOCAL GM DEALER AND ASKED ABOUT A RECALL. I WAS TOLD IT WAS NO RECALL AND THEY DON'T KNOW HOW MUCH IT WILL COST ME. THEY SEEMED MORE CONCERNED ABOUT HOW MUCH THE MECHANIC WILL GET PAID THAN TRYING TO HELP ME. I'M VERY DISAPPOINTED

Exterior Lighting
Filed Jul 25, 201640,664 milesNY

PURCHASED 2007 SATURN IN JULY 2007. HAD ISSUE WITH BOTH HEADLIGHTS FLICKERING INTERMITTENTLY IN FALL OF 2009. ONE WOULD GO OUT AND THE OTHER WOULD STAY ON. TOOK IT FOR SERVICE ON 10/20/09 AND THEY COULD NOT DUPLICATE THE PROBLEM. THE PROBLEM PERSISTED INTERMITTENTLY AND TOOK IT TO GET SERVICE ON 4/8/10. THEY HAD THE CAR FOR SEVERAL DAYS AS THEY COULDN'T FIND THE FLICKERING PROBLEM. FINALLY FOUND IT AND REPLACED PASS. SIDE HEADLIGHT. TOOK IT TO ANOTHER DEALER FOR SERVICE ON 3/13/13 AS THE PASSENGER SIDE HEADLIGHT WAS GOING OFF AND BACK ON AGAIN INTERMITTENTLY. THEY REPLACED THE HEAD LAMP BALLAST. 3/24/16 I TOOK IT TO ANOTHER DEALER AS THE DRIVER HEADLIGHT WAS GOING OFF/ON INTERMITTENTLY BUT SEEMED TO WORK WHEN I WOULD CHANGE FROM AUTOMATIC TO MANUAL. THEY COULD NOT RECREATE THE PROBLEM AND SAID THE HEADLIGHT WAS OPERATIONAL. CURRENTLY, AS OF 7/25/16, THE FRONT DRIVER HEADLIGHT GOES ON AND OFF INTERMITTENTLY. I HAVE GIVEN UP TRYING TO GET IT FIXED. THERE IS CLEARLY A PROBLEM WITH THESE HEADLIGHTS.

Air Bags
Filed Jul 1, 2016MN

AIR BAGS KEEP WARNING ON AND FORCE TO VACATE THE SEAT ON WEARING SEAT BELTS WEARING, DASH BOARD LOSE POWER AND BACK AFTER COUPLE MINUTES.STEERING MAKE NOISE ON BACKING

Steering
Filed May 2, 201682,500 milesWI

LOSS OF POWER STEERING WHILE DRIVING THROUGH DANGEROUS TERRAIN. MULTIPLE TIMES ON ALL TYPES OF ROADWAYS. WHOLE PACKAGE IS LEAKING AND DEALER STATES THAT THE POWER STEERING RACK, PUMP AND LINES NEED REPLACEMENT ALONG WITH ALIGNMENT, VEHICLE NOW HAS 83000 MILES ON IT. COST PER THE DEALER IS AROUND $2800. MOSTLY NOTICED WHILE BRAKING AND ATTEMPTING TO TURN STEERING WHEEL. CAN REGAIN STEERING BY RELEASING BRAKE AND ACCELERATING. SPEED DOES NOT MATTER AS IT HAPPENS BOTH FROM STAND UP TO 70 MILES PER HOUR. DIRECTION DOES NOT MATTER AS IT SEIZES UP TURNING BOTH TO THE LEFT AND RIGHT. NOT SAFE FOR TRAVEL ESPECIALLY WITH OCCUPANTS.

Air Bags
Filed Apr 21, 201670,000 milesNE

SERVICE AIRBAG WARNING IS LIT. SATURN SAYS NO AVAILABLE RECALLS FOR MY VEHICLE. RECALL 07043 WAS PERFORMED. I CANNOT AFFORD TO COMPLETE SERVICE.

Power Train
Filed Apr 18, 2016FL

TRANSMISSION CONTROL MODULE TCM IS BAD

Unknown or Other
Filed Mar 26, 2016104,000 milesOH

LIFTGATE WAS NOT STAYING UP - THERE WAS A RECALL AND I TOOK IT IN - NOW.......I HAD MINE 'FIXED' AND WHEN I WAS GETTING READY TO TRADE IN, LOW AND BEHOLD IT STARTS TO OPEN THEN CLOSES RIGHT AWAY AGAIN. THEY DIDN'T CHANGE ANY PARTS, THEY ONLY 'REPROGRAMMED' THE MOTOR PER THE PAPERWORK. I JUST CALLED THE DEALER REPAIR SERVICE AND THEY SAY, I AM RIGHT THEY DIDN'T THE STEPS ARE TO FIRST 'REPROGRAM' AND IF THAT FIXES IT THEY DON'T HAVE TO CHANGE ANYTHING OUT. NOW MY HATCH OPEN PARTLY THEN CLOSES AGAIN, WITHOUT EVEN GOING ALL THE WAY UP AND I WAS JUST TOLD, BRING IT BACK UP AND WE WILL CHECK IT AND IT IF DOES NOT LINK TO THE RECALL, THEY WILL NEED TO DO MORE TESTING. GO FIGURE'.. MY CAR WASN'T DOING THIS WHEN I TOOK IT IN, AND NOW MYSTERIOUSLY THIS HAPPENS. NOT HAPPY!!!!!!

Electrical System
Filed Mar 16, 2016165,000 milesWI

ROOF LEAKS AND PASSENGER SIDE WINDOW AND DOOR LOCKS DO NOT WORK

Exterior Lighting
Filed Mar 9, 2016140,000 milesTX

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT LOW BEAM DRIVER SIDE HEADLAMP DIMMED. THE CONTACT HAD TO TURN THE SWITCH TO MANUAL IN ORDER TO GET THE HEADLIGHT TO ILLUMINATE AGAIN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Air Bags
Filed Mar 6, 2016115,000 milesMI

I HAVE A 2007 SATURN OUTLOOK XR AND MY SERVICE AIRBAG LIGHT REMAINS ON AT ALL TIMES AND MY PASSENGER SIDE AIRBAG WONT TURN ON NO MATTER WHO SITS IN IT OR ANY POSITION. I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE AND FEEL THEIR SHOULD BE A RECALL ON THE 2007 SATURN OUTLOOK'S.

Power Train
Filed Mar 2, 2016148,000 milesMO

PLEASE ISSUE RECALL FOR THE WAVE PLATE. I WAS ALMOST REAR ENDED TODAY BECAUSE MY VEHICLE WOULD NOT GET UP TO SPEED. THIS IS GOING TO CAUSE AN ACCIDENT. I WILL NOT BUY ANOTHER GM VEHICLE. WAVE PLATE IS KNOWN TO BE FAULTY IN SATURN OUTLOOK, CHEVY TRAVERSE, AND GMC ACADIA. THIS CAUSES TRANSMISSION NOT TO SHIFT PROPERLY AND REV AT 4K RPMS. TRANSMISSION SOLONOID 1 GETS STUCK OPEN PER CODE PLEASE INFORM WHEN RECALL IS ISSUED. THIS HAPPENS PERIODICALLY WHETHER STOPPED OR IN MOTION. THIS HAS HAPPENED 20+ TIMES SINCE SEPTEMBER 2015.

Air Bags
Filed Mar 1, 201699,000 milesNY

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Unknown or Other
Filed Feb 18, 2016110,000 milesNM

EXTERNAL TEMPERATURE SENSOR IS GIVING INACCURATE TEMPERATURE READINGS. TECHNICAL SERVICE BULLETIN 08-01-39-008A DESCRIBES THE ISSUE WITH MY VEHICLE PERFECTLY. THIS SAME TSB LISTS MY VEHICLE AS AFFECTED BY THIS PROBLEM. I CONTACTED TWO DEALERSHIP SERVICE DEPARTMENTS AND GM CORPORATE TWICE ABOUT THIS ISSUE. THEY WILL NOT PERFORM THE WORK BECAUSE THEIR VIN SEARCH DOES NOT YIELD THE TSB AS APPLICABLE MY VEHICLE. ON ONE OCCASION I WAS ABLE TO CONVINCE THE CUSTOMER SERVICE REPRESENTATIVE TO LOOK UP THE TSB AND THEY CONFIRMED MY VEHICLE'S MAKE/MODEL LISTED ON THE TSB. I HAVE A SERIOUS CONCERN ABOUT ICE/INCLEMENT WEATHER NOT BEING REPORTED AS IT SHOULD. WHEN DRIVING THROUGH SOME OF THE MOUNTAINOUS REGIONS HERE, THE TEMPERATURE CAN DROP QUICKLY WITHOUT OCCUPANTS BEING AWARE. PROBLEM OCCURS INTERMITTENTLY BOTH SOMETIMES WHILE DRIVING AND SOMETIMES AFTER STARTING. THERE IS NO OBSERVED DIFFERENCE BASED ON PARKING LOCATION (IN THE SHADE, GARAGED, OUTSIDE IN THE SUN, ETC...) THE PROBLEM SOMETIMES CORRECTS ITSELF AFTER VEHICLE HAS BEEN TURNED OFF. THE PROBLEM HAS BEEN OBSERVED AT LEAST A DOZEN TIMES.

Electronic Stability Control (esc)
Filed Feb 15, 2016OH

WHILE DRIVING AT 30 MPH DAAH BOARD LIT UP - ENGINE POWER REDUCED - TRACTION CONTROL GO OFF AND STABILTRAK SAYS IT'S OFF. I LOST ALL POWER IN CAR WHILE DRIVING INCLUDING STEERING WITH KIDS IN THE CAR, AND INCOMING TRAFFIC. CAR WOULD NOT RESTART IMMEDIATELY, IT TOOK 10 MIN. FOR IT TO START BACK UP AND DASH LIT UP STATING "STARTING DISABLED, SERVICE THROTTLE". TAKING TO SERVICE REPAIR - SAW SERVICE.BULLETIN FOR OTHER MODELS WITH SAME ISSUES.

Electronic Stability Control (esc)
Filed Jan 20, 201673,000 milesNY

WHILE DRIVING IN THE RAIN ALL OF A SUDDEN MY POWER STEERING WENT OUT AND I WAS FORCED TO MANHANDLE MY VEHICLE OFF THE ROAD AND INTO A PARKING LOT. WITHIN A FEW MINUTES THE STEERING CAME BACK AND I WAS ABLE TO CONTINUE HOME. ALONG THE WAY THIS HAPPENED TWICE MORE. NOW THE PROBLEM LIGHTS FOR STABILITRAK SERVICE AND TRACTION OFF ARE BOTH ON.

Air Bags
Filed Dec 29, 2015101,806 milesFL

AT APPROXIMATELY 100,000 MILES THE SERVICE AIR BAG LIGHT STARTED TO ILLUMINATE ON THE DASHBOARD. FURTHERMORE, THE PASSENGER AIRBAG IS ALWAYS SWITCHED OFF REGARDLESS IF THERE IS SOMEONE IN THE PASSENGER SEAT OR NOT. BROUGHT TO DEALER IN JUNE 2015 WITH MILEAGE OF 101,806. IT IS GIVING CODE B0081-OF STATING THERE IS AN INTERNAL FAULT IN PASSENGER PRESENCE SENSOR. APPROXIMATE COST TO FIX WAS AROUND ~$1000. DECLINED FIXING IT AT THIS TIME AS I HAD ALREADY SPENT $2500 IN OTHER REPAIRS. THIS IS OBVIOUSLY AN ONGOING ISSUE WITH MANY OF THESE CARS AND IS A HUGE SAFETY CONCERN....NOT JUST WEAR AND TEAR. PLEASE LOOK INTO THESE AIRBAG CONCERNS.

Structure › Body
Filed Dec 22, 2015110,760 milesSC

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT SHE NOTICED THAT THE LIFT GATE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,760.

Air Bags
Filed Nov 25, 201590,000 milesMI

SEAT SENSOR KEEPS GOING ON AND OFF WITH OR WITHOUT SOMEONE IN THE PASSENGER SEAT. I HAVE TRIED CALLING DEALERS, SATURN-GM BUT HAVE GOTTEN NO HELP WITH THE RESOLUTION OF THIS DEFECT. THEY SAY THAT IT IS A DEFECTIVE SENSOR BUT ACCORDING TO A LOT OF FORUMS THIS IS A WELL KNOWN ISSUE AND THIS SHOULD BE A SAFETY DEFECT NOT JUST A RECALL. THIS TECHNICALLY COULD HURT OR KILL SOMEONE IN AN ACCIDENT AND THEY HAVE KNOWN ABOUT THIS. IF SOMETHING HAPPENS WHILE DRIVING THIS VEHICLE I WILL TAKE THIS AS HIGH AS I CAN TAKE IT. THIS HAS BEEN HAPPENING FOR AT LEAST 6 MONTHS.

Structure › Body
Filed Nov 24, 201579,000 milesIL

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE LIFTGATE DETACHED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 10, 2015104,000 milesMI

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED RANDOMLY WHEN THE VEHICLE WAS STARTED OR BEING DRIVEN. THE DEALER DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE BEGAN IN JUNE OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Air Bags
Filed Oct 29, 2015ID

TVE PPS MODUL IS NOT WORKING PROPERLY. POWER TRAIN IS WORKING WEAR WHEN IN DESACELERATING.

Electrical System
Filed Oct 19, 2015172,000 milesTN

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. DURING LOW CLIMATE WEATHER, THE IGNITION WAS TURNED TO THE ON POSITION AND ALL OF THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS SHIFTED INTO DRIVE, BUT FAILED TO MOVE. WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. WHILE DRIVING DURING LOW TEMPERATURES, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS OIL IN THE ENGINE AIR FLOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.

Air Bags
Filed Oct 2, 2015165,000 milesSC

ANOTHER CASE OF GM VEHICLE WHERE 'SERVICE AIR BAG' MESSAGE APPEARED AND PASSENGER SIDE AIR BAG WILL NOT GO BACK ON. DEALER DIAGNOSED IT AS NEED TO REPLACE PASSENGER PRESENCE SEAT ASSEMBLY BECAUSE IT HAS FAILED

Electrical System1 injured
Filed Sep 21, 2015135,676 milesMI

FOR A COUPLE WEEKS I'VE BEEN HAVING PROBLEMS OPENING MY TRUNK HATCH, I TRIED AGAIN TODAY AND IT DIDN'T OPEN. I THEN BENT DOWN TO PICK UP MY BAGS WHEN THE HATCH OPENED ON ITS OWN AND HIT ME IN THE HEAD PRETTY HARD. IT'S VERY FRUSTRATING NOT BEING ABLE TO OPEN MY TRUNK WHEN I HAVE GROCERIES IN IT. I DIDN'T GO TO THE DOCTOR OR THE ER BECAUSE I WORK IN THE MEDICAL FIELD AND CAN RECOGNIZE THE SIGNS OF A CONCUSSION.

Unknown or Other
Filed Sep 21, 2015135,676 milesMI

FOR A COUPLE WEEKS I'VE BEEN HAVING PROBLEMS OPENING MY TRUNK HATCH, I TRIED AGAIN TODAY AND IT DIDN'T OPEN. I THEN BENT DOWN TO PICK UP MY BAGS WHEN THE HATCH OPENED ON ITS OWN AND HIT ME IN THE HEAD PRETTY HARD. IT'S VERY FRUSTRATING NOT BEING ABLE TO OPEN MY TRUNK WHEN I HAVE GROCERIES IN IT. I DIDN'T GO TO THE DOCTOR OR THE ER BECAUSE I WORK IN THE MEDICAL FIELD AND CAN RECOGNIZE THE SIGNS OF A CONCUSSION.

Air Bags1 injured
Filed Sep 10, 2015108,000 milesTN

I WAS STRUCK CAUSING AN ACCIDENT THAT COMPLETELY DAMAGED THE RIGHT FRONT AND RIGHT SIDE QUARTER PANEL. ALL COMPONENTS HAD TO BE REPLACED AS THEY COULD NOT BE REPAIRED. NO AIR BAGS DEPLOYED. MY 89 YEAR OLD MOTHER WHO WAS A PASSENGER IN THE FRONT STRUCK HER HEAD ON THE RIGHT WINDOW DOOR. SHE WOULD HAVE HIT THE DASH IF SHE WASNT WEARING A SEAT BELT. I CONTACTED GM AND WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALLS. THE DEALER CHARGED ME 97.47 TO CHECK IT AND FOUND THAT THE PASSENGER PRESENCE MODULE WAS BAD AND IT WOULD COST ME $827.00+ FOR REPAIR.

Power Train
Filed Sep 4, 2015130,000 milesNC

TRANSMISSION TOOK A WHILE TO ENGAGE INTO 2ND GEAR. WHEN IN FIRST GEAR, YOU CAN HEAR THE TRANSMISSION MAKING A DISTINCT SOUND. SOUNDS LIKE A WHINNY NOISE, AS IT WAS STRUGGLING TO GET INTO 2ND GEAR. I NOTICED THIS SOUND WHEN STOPPED AT A TRAFFIC LIGHT AND THE LIGHT TURNED GREEN. AS I BEGAN TO ACCELERATE, I NOTICED THE VEHICLE WAS HAVING A TOUGH TIME GETTING OUT OF 1ST GEAR. THIS IS THE SECOND ISSUE WITH THE TRANSMISSION IN 22 MONTHS. BACK IN NOVEMBER OF 2013, I HAD THE WAV PLATE REPLACED AT A COST OF $2,600.00. THE DEALERSHIP NOW IS TELLING ME I NEED A WHOLE NEW TRANSMISSION AT A COST OF $4,000.00. GM DID REIMBURSE ME FOR MY FIRST TRANSMISSION ISSUE, BUT WITHOUT A REIMBURSEMENT, I WOULD BE LOOKING AT SPENDING NEARLY $6,600.00 OVER THE COURSE OF 22 MONTHS FOR TRANSMISSION-RELATED ISSUES. NO REASONABLE PERSON WOULD EXPECT TO PAY THAT MUCH MONEY IN SUCH SHORT OF A TIME PERIOD FOR (2) SEPARATE, TRANSMISSION RELATED ISSUES.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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