JUST HAD POWER STEERING PUMP REPLACED LAST WEEK AND NOW RACK AND PINION IS RUINED. AGAIN ALMOST HIT A CAR NO WARNING AND SINCE I JUST HAD THE PUMP REPLACED THIS WAS TOTALLY UNEXPECTED. HOW ARE YOU ALLOWING CARS THAT INTERMITTENTLY LOSE POWER STEERING TO BE ON THE HIGHWAY. SOMEONE WILL EVENTUALLY BE KILLED. THE GARAGE SAID HE HAS HAD MANY OF THESE SAME PROBLEMS WITH OUTLOOK AND ACADIA. *TR
2007 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
THE TRANSMISSION FAILED AND ALMOST CAUSED ME TO GET IN A WRECK ON THE INTERSTATE. *TR
ON SATURDAY JULY 5, 2014, WHILE TRAVELING N/B ON I-81 IN VIRGINIA MY 2007 SATURN OUTLOOK XR SUDDENLY BEGAN TO LOSE POWER TO THE ENGINE. AT THE TIME, I WAS IN THE LEFT LANE AND GOING APPROXIMATELY 70 MPH. AT NO TIME DID ANY CHECK ENGINE LIGHT OR OTHER SERVICE INDICATOR COME ON. FORTUNATELY I WAS ABLE TO STEER THE VEHICLE OVER TO THE RIGHT SHOULDER BEFORE IT COMPLETELY STOPPED. AFTER ABOUT 30 MINUTES ON THE SHOULDER THE VEHICLE LOST ALL ELECTRICAL POWER. I HAD MY WIFE AND 3 KIDS (8YR, 6YR AND 3 MONTH OLD) IN THE CAR WHEN THIS HAPPENED. IT TOOK AN HOUR FOR THE TOW TRUCK TO GET TO US. WE LOADED THE CAR SEATS AND ALL OF US INTO THE TOW TRUCK AND WERE TOWED TO A MECHANICS SHOP IN FRONT ROYAL, VA. SINCE ALL SHOPS WERE CLOSED AT THAT TIME, WE HAD TO LEAVE OUR CAR AND WENT TO A HOTEL. ON MONDAY JULY 7TH, WE WERE TOLD IT WOULD BE AT LEAST A FEW DAYS UNTIL THEY FIGURED OUT WHAT WENT WRONG. I RENTED A CAR AND DROVE HOME TO NJ. ON THURSDAY JULY 10TH, THE MECHANIC SHOP CALLED AND SAID THE ENGINE WAS COMPLETELY SHOT DUE TO A MISSING VALVE COVER INSIDE THE ENGINE, 1 OF THE CATALYTIC CONVERTERS NOT WORKING AND MULTIPLE PISTONS FAILING. ON JULY 24TH THE CAR WAS FINALLY PICKED UP AND TRANSPORTED TO ANOTHER MECHANIC BY MY RESIDENCE. THE NEXT DAY THAT SHOP CALLED WITH THE SAME DIAGNOSIS AND SAID I NEEDED A NEW ENGINE. I HAD TO PURCHASE A NEW ENGINE FROM GM FOR $5,000. THAT PURCHASE WITH LABOR AND TAX WILL COST ME $7,500. THIS WHOLE BREAKDOWN ENDED UP COSTING ME APPROX. $9,000 TOTAL AND I AM STILL
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE GEAR WOULD NOT SHIFT, WHICH PREVENTED THE VEHICLE FROM MOVING. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. NO REPAIRS WERE MADE AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 81,000. UPDATED 04/13/15*LJ UPDATED 08/24/2017*CT
DRIVING HIGHWAY WHEN I NOTICED SOMETHING DIFFERENT IN MY STEERING. IT WASN'T UNTIL I EXITED THE HIGHWAY AND TRIED TO TURN, THAT IS WHEN I REALIZED I DIDN'T HAVE POWER STEERING, I WENT OVER THE LINE TRYING TO TURN THE VEHICLE. VERY DANGEROUS. I STRUGGLED TO GET MY CAR HOME SAFELY. *TR
MY WIFE AND I OWN A 2007 SATURN OUTLOOK XR, WHICH WE BROUGHT BRAND NEW. AFTER 1 YEAR, WE WERE HAVING TROUBLE WITH THE SATURN OUTLOOK TRYING TO FIND GEARS, AND THE THROTTLE RESPONSE WAS DISAPPOINTING. WHEN PASSING, YOU PRESS THE THROTTLE, AND THERE IS A 15 SECOND HESITATION, BEFORE THE VEHICLE STARTS TO PICK UP SPEED. WE HAVE TAKEN THE VEHICLE IN FOR TRANSMISSION RECALLS, WHERE THEY HAVE UPDATED THE SOFTWARE. I DID THIS THREE TIMES, IT WOULD LAST FOR A COUPLE OF WEEKS, AND START RIGHT BACK MALFUNCTIONING. NOW MY VEHICLE IS NO LONGER UNDER WARRANTY, AND GUESS WHAT, THE TRANSMISSION GOES OUT, WHILE ON I-55, IN CHICAGO, ON MY WAY TO WORK..WOW! $4,032.00 TO REPLACE, BRAND NEW. I PAID THIS BECAUSE I FELT THAT IT WAS CHEAPER THAN ANOTHER CAR PAYMENT. I AM SO ANGRY AT GM, BECAUSE THEY KNEW THAT THIS TRANSMISSION WAS FAULTY, AND ALL THEY DID WAS TAKE MY MONEY, AND LEFT ME HANGING. I AM JUST LIKE OTHER HARD WORKING FAMILIES OUT THERE, WHO JUST CAN'T COUGH UP 4 GRAND, AND IT NOT PUT A DENT IN YOUR BUDGET. ALL THEY DID WAS COME UP WITH A SORRY PATCH JOB, THAT WAS ONLY TEMPORARY, AND ONCE IT WAS NO LONGER COVERED UNDER WARRANTY, THEY HAD NO SHAME OR REMORSE ABOUT CHARGING YOU. I CALLED GM, AND TRIED TO SEE IF THEY WOULD DO SOMETHING, HA! NO SUCH LUCK. I OFTEN THINK ABOUT THAT MOMENT MY WIFE COULD HAVE BEEN HURT, OR HURT SOMEONE BECAUSE OF GM'S NEGLIGENCE. PLEASE HELP ME, AND ALL THE CONSUMERS OUT THERE WHO HAVE PURCHASED FROM GM. THEY NEED TO TAKE RESPONSIBILITY FOR THIS SERIOUS MATTER. T
WHILE TURNING ACROSS 2 ONCOMING LANES INTO A SHOPPING CENTER IN MY 2007 SATURN OUTLOOK, I SUDDENLY HAD NO POWER TO THE WHEELS. NO POWER IN DRIVE OR REVERSE. LUCKILY, NO ONCOMING VEHICLES. TOWED TO DEALERSHIP WHO ADVISED TRANSMISSION WAS DESTROYED. COST TO REPLACE- $3950, AND TRANSMISSION IS ON BACK-ORDER. VEHICLE IS STILL AT DEALERSHIP WAITING FOR PARTS AS OF 07/06/14. OUTLOOK WAS PURCHASED NEW AND HAS BEEN SERVICED REGULARLY. IT HAS ONLY BEEN DRIVEN BY MY WIFE AND I AND HAS NEVER BEEN USED TO TOW. RESEARCH HAS SHOWN THIS TO BE TOO COMMON OF A SAFETY PROBLEM FOR A VEHICLE WITH 58,000 MILES. *JS
WHEN DRIVING THROUGH A PUDDLE, THERE WAS A LOSS OF POWER STEERING AND BRAKES. I HAD THE INTERIOR LINERS REPLACED BUT THE PROBLEM STILL OCCURS. THE ELECTRICAL PROBLEMS HAVE INCREASED DRAMATICALLY SINCE THE ORIGINAL DATE OF THE PROBLEM AND AT THIS POINT, I THINK THIS VEHICLE IS EXTREMELY DANGEROUS TO DRIVE. THE DRIVER INFORMATION CENTER IS OUT, THERE ARE TWO WINDOWS THAT NO LONGER OPEN, THE STABILITRAK LIGHT COMES ON INTERMITTENTLY (THIS IS NEW LAST WEEK), THERE IS ANOTHER WARNING SOUND COMING ON WHEN I MAKE A SHARP TURN BUT I AM NOT SURE WHAT THIS IS FOR SINCE THE DRIVER INFORMATION CENTER IS OUT. ONCE I COULD NOT GET THE DOOR TO SHUT COMPLETELY AND I HAD TO START THE CAR, LOCK AND UNLOCK THE DOORS AND THEN THE DOOR WOULD SHUT. THE AUDIO/NAVIGATION SCREEN LOSES POWER AND RESTARTS EVERY COUPLE DAYS DURING MY DRIVE. NOTE: I HAVE ALSO HAD THE POWER STEERING REPLACED IN MARCH AND REPLACED THE REPLACEMENT TRANSMISSION ABOUT THE SAME TIME. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE STEERING WHEEL BECAME STIFF AND MADE AN ABNORMAL NOISE. THE DEALER STATED THAT THE POWER STEERING PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,182.
THE PASSENGER AIRBAG LIGHT SPORADICALLY GOES OFF WHEN AN ADULT IS SEATED ON THE SEAT LEAVING THE AIRBAG INOPERABLE IN A CRASH. MY VEHICLE HAS NOT BEEN RECALLED FOR THIS ISSUE ALTHOUGH IT IS A KNOWN ISSUE IN MY YEAR AND MODEL. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. ADDITIONALLY, THE CONTACT MENTIONED THAT THE DRIVER'S SIDE WIPER LINKAGE FRACTURED WHICH WAS REPLACED BY THE CONTACT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE PASSENGER'S SIDE AIR BAG SENSOR FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
MY DASHBOARD LIGHT HAS BEEN INDICATING THAT THE PASSENGER SIDE SEAT AIRBAG WAS OFF. I HAD THE DEALERSHIP CHECK TO SEE IF IT WAS UNDER RECALL AS I HAD FOUND REFERENCE TO THERE BEING A RECALL IN FEBRUARY OF 2007 (A MONTH PRIOR TO OUR PURCHASE) INDICATING WE COULD GET FALSE READINGS AND OUR COMPUTER NEEDED TO BE RESET. THE DEALERSHIP INFORMED US THAT IT ISN'T COVERED UNDER RECALL AND IT IS THE UNDER THE SEAT MODULATOR UNIT THAT IS DEFECTIVE. I AM SEEING HUNDREDS OF SIMILAR COMPLAINTS REGISTERED ON VARIOUS SITES. I NOW CAN'T HAVE ANYONE SIT IN MY PASSENGER SEAT AS IT IS A $700 REPAIR THAT IS BEYOND OUR MEANS. THE 2008 SATURN IS UNDER RECALL FOR THIS VERY ISSUE, WHY WASN'T THE 2007 INCLUDED? *TR
WHEN I WAS DRIVING ON THE HIGHWAY, THE SERVICE AIRBAG LIGHT CAME ON. LIGHT HAS BEEN ON/OFF FOR THE PAST MONTH AND A HALF. I SEE THERE IS A RECALL FOR THE 2008 SATURN OUTLOOK, BUT NOTHING FOR THE 2007 MODEL. IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM, GM NEEDS TO EXPAND THE RECALL TO INCLUDE THE 2007 MODEL. *TR
THIS CAR IS A LEMON. WE BOUGHT THE CAR USED FROM A GM DEALERSHIP IN SEPT 2012. IN RETROSPECT, IT WAS A SIGN FROM ABOVE INDICATING IT WAS A LEMON HOWEVER WE HELD OUT FAITH. THE FIRST PROBLEM, NOT EVEN 2 WEEKS AFTER BUYING THE CAR, THE WATER PUMP BLEW. THE THERMOSTAT THEN BROKE ONLY A FEW MONTHS LATER. ANOTHER REPAIR. THEN THE MONSTER CAME --- TIMING CHAIN! THE TIMING CHAIN BROKE! JUST AWFUL! THANKFULLY, WE DISCOVERED A 120,000 WARRANTY THING THAT INCLUDED THE TIMING CHAIN, OTHERWISE THIS POS WOULD'VE BEEN DUMPED OFF AT THE NEAREST JUNKYARD. SO, THAT WAS ALL FINE AND DANDY UNTIL SEVERAL MONTHS LATER THE BRAKES WOULDN'T HAVE PRESSURE BEHIND THE PEDAL. WE HAD TO REPLACE LINES, PADS, ROTORS, THE WHOLE KIT AND CABOODLE SINCE THAT WAS ALL BROKEN. OKAY, SO WE FIXED THAT. UGH. WE STARTED TALKING ABOUT REPLACING THE VEHICLE, BUT SOON DISCOVERED WE WOULD OWE MORE ON VEHICLE THAN WHAT IT IS WORTH. EVERYTHING WAS FINE AND CALM AND PEACEFUL FOR QUITE SOME TIME. THEN THE ONE TIME WE GO TO USE THE LIFT GATE TO UNLOAD SOME BOXES, SURE ENOUGH -- THE LIFT GATE WOULDN'T OPEN!! THE STUPID SWITCH WENT OUT ON THAT! WHAT?!!! THEY HAD TO TAKE THE WHOLE FLIPPING DOOR OFF THE CAR IN ORDER TO GET TO THE STUPID SWITCH! IT WAS LOCKED SHUT. IT WASN'T A TRAGICALLY EXPENSIVE REPAIR, SO WE PAID IT, MOVED ON. NOW, THIS IS THE THING THAT HAS REALLY IRKED ME. NOTICED WHILE DRIVING THE CAR'S TRANSMISSION JERKS AT 20-30 MPH, AND IN REVERSE. SO WE CALLED UP THE DEALERSHIP, EXPLAINED WHAT IT WAS, THEY TEST DROVE IT,
VERY SCARY. WE WENT ON A SHORT VACATION IN PA AND WHILE WE WERE GOING UP A HILL, MY VEHICLE SUDDENLY WOULD NOT SHIFT INTO GEAR. WE WERE TRAVELING ABOUT 27 MPH AND THE ENGINE RPM WENT TO 7000. I HAVE TO QUICKLY PULL OFF THE ROAD AND CALL FOR ROADSIDE ASSISTANCE. SOON AFTER THIS INCIDENT, THE CHECK ENGINE LIGHT CAME ON. WE WERE TOWED TO THE LOCAL GAS STATION AND THE MECHANIC SAID IT'S A TRANSMISSION PROBLEM AND WOULD COST OVER A $1000. I WENT ON THE WEB DID SOME RESEARCH AND FOUND OUT THAT THIS GM MODULE BEEN HAVING TRANSMISSION PROBLEM AND GM DID ABSOLUTE NOTING TO RESOLVE THIS. THIS IS THE FIRST TIME I BOUGH GM AND IT WILL BE THE LAST. *TR
2007 OUTLOOK HAS HAD CONSISTENT STEERING PROBLEMS. IT HAPPENS EVERY DAY AND IT IS LIKE MY POWER STEERING DOES NOT WORK ANYMORE. I CAN NOT MAKE DOUBLE TURNS OR PARK PROPERLY DUE TO THE STEERING. *TR
THE CAR CAUGHT ON FIRE. *TR
MY VEHICLE TRANSMISSION HAS HAD PROBLEMS SINCE I PURCHASED MY VEHICLE WITH 36K MILES. THE VEHICLE TRANSMISSION HAS MADE GRINDING NOISES, BEEN STUCK IN BOTH FORWARD AND REVERSE GEARS, AND HAD BEEN SERVICED FOUR TIMES FOR VARIOUS CONDITIONS. I DO NOT HAUL TRAILERS WITH MY OUTLOOK. IT IS A FAMILY PASSENGER CAR. 6 MONTHS AGO I HAD A REBUILT TRANSAXLE PUT IN AT MY EXPENSE, THINKING THIS WOULD REMEDY ANY ONGOING TRANSMISSION PROBLEMS. UNFORTUNATELY, THIS NEW TRANSMISSION HAS BEGUN TO SLIP WHEN ENGAGED FROM PARK TO REVERSE. I HAVE 155K ON MY SATURN, BUT ONLY 10K ON THIS NEW TRANSAXLE. TO SAY I'M DISAPPOINTED IS AN UNDERSTATEMENT. I WILL NOT BE LOOKING TO REPLACE THIS VEHICLE WITH A GM. THEIR LACK OF ACKNOWLEDGEMENT OF THE EXISTENCE OF ANY PROBLEMS WITH THE SATURN/ACADIA/TRAVERSE TRANSMISSION HAS COST THEM SEVERAL SALES. I HAVE GONE OUT OF MY WAY TO WARN MY FRIENDS THAT THEY SHOULD THINK TWICE BEFORE CONSIDERING THE PURCHASE OF ONE OF THESE GM SUV MODELS. *TR
THE CAR JUST CAUGHT ON FIRE. THE FIRE STARTED UNDER THE HOOD AND IN THE DASH. THE FRONT OF THE CAR BURNED UP COMPLETELY. THE CAR IS A TOTAL LOSS. *TR
TRAVELING AT 70MPH ON I 75 AND RPMS INCREASED AND SPEED DECREASED ALMOST CAUSING THE TRUCK BEHIND ME TO REAR END THE VEHICLE. GOT OFF ON FIRST EXIT AND PARKED TO LOOK THINGS OVER AND NO OBVIOUS PROBLEMS. TRIED TO PUT CAR IN REVERSE AND NOTHING ONLY 1ST GEAR OF THE AUTOMATIC TRANSMISSION OPERATING. AFTER HOURS OF RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THIS TRANSMISSION. IF THIS HAS NOT CAUSED A FATAL ACCIDENT YET I AM POSITIVE IT WILL SOON. *TR
VEHICLE HAS JUST OVER 82000 MILES ON IT. TRANSMISSION STARTED SHIFTING HARD. 4 DAYS LATER, DRIVING ON THE INTERSTATE THE VEHICLE SUDDENLY LUNGED AND THE RPM'S WENT WAY UP. THE CAR WOULD NO LONGER SHIFT AND WILL NOT SHIFT INTO REVERSE. AFTER MUCH RESEARCH WE HAVE PAGES HUNDREDS AND HUNDREDS OF PEOPLE WITH THE SAME ISSUES. THERE IS PREMATURE WEAR OF THE INTERNAL TRANSMISSION PARTS. WHY HASN'T THIS BEEN RECALLED? *JS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WAVE PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.
SAME KIND OF STORY AS THAT OF MANY OTHERS. ON THE ROAD, THE OUTLOOK'S TRANSMISSION BEGAN TO SLIP AND ENGINE REV WENT HIGH BEFORE THE NEXT SHIFT. ONE DIFFERENCE IS THAT IN OUR CASE, WE WERE DRIVING HOME FROM A HOSPITAL, HOURS AFTER MY WIFE'S SISTER DIED THERE THAT DAY. WE DID NOT NEED THAT. FOR THE RECORD, THE DEALER QUOTED $3750 TO FIX OR OFFERED $3000 IN TRADE TOWARD ANOTHER CAR. HAVEN'T DECIDED YET. WE HAVE OTHER THINGS ON OUR MIND. THE FUNERAL IS WEDNESDAY. *JS
SERVICE AIR BAG INDICATOR LIGHT GOES ON AND OFF, THIS HAS BEEN A PROBLEM WITH THIS VEHICLE FOR THE PAST 3YRS. DEALER STATES THERE IS A ISSUE WITH THE PASSANGER SEAT WIRING HARNESS. MY UNDERSTANDING THEIR IS A CAMPAIGN FOR THE 2008 AND NEWER VEHICLES WITH THE SAME PROBLEM, WHY WERE THE 2007 VEHICLES LEFT OUT. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT ATTEMPTED TO REPLACE THE FUSE FOR THE TURN SIGNALS BUT INADVERTENTLY REMOVED ANOTHER FUSE. AS A RESULT, THE GEAR SHIFTER, DOOR LOCKS AND A FEW OTHER COMPONENTS BECAME INOPERATIVE. THE CONTACT WAS CONCERNED THAT THERE WOULD BE A FAILURE WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ABLE TO REPLACE THE FUSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
THE FIRST INCIDENT INVOLVING STEERING OCCURRED WHEN I HIT A PUDDLE IN ROAD. I LOST ALL POWER STEERING AND ALSO HAD A WHINING IN STEERING COLUMN. I'VE HAD MULTIPLE INCIDENCES SINCE AND NOW HAVE LITTLE TO NO POWER STEERING. I'VE TAKEN TO THE DEALER FOR MULTIPLE ISSUES INCLUDING THE STEERING ISSUES. THEY HAVE REPLACED THE STEERING COLUMN AND GEAR AS WELL AS MOVED THE POWER STEERING CABLE. THIS PROVIDED A TEMPORARY FIX HOWEVER I HAVE LITTLE TO NO STEERING NOW AND AM OUT OF WARRANTY. I HAVE TAKEN TO MULTIPLE SHOPS AND AM BEING TOLD IT COULD BE PUMP OR STEERING COLUMN AGAIN. THE FIXES ARE BETWEEN $1400-2500 AND MAY DO ONE TO FIND THAT THE ISSUE WAS THE OTHER. IN RESEARCHING ONLINE I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THESE VEHICLES AS WELL. THERE ARE A NUMBER OF OTHER GM PRODUCTS BEING RECALLED FOR SAME ISSUE BUT NOT THE OUTLOOK. THIS OCCURS AT LOW SPEEDS AND LOW RPMS, THIS MAKES FOR DANGEROUS CITY DRIVING. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONTINUOUSLY. THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SPORADICALLY FAIL. THE CONTACT HAD TO USE THE FOG LIGHTS ON MORE THAN ONE OCCASION DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING HARNESS AND THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION, WHERE IT WAS ADVISED THAT THE POWER BALLAST CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96000 THE CONSUMER RESEARCHED THE PROBLEM AND FOUND THE PROBLEM WAS A RESULT OF A FACTORY INSTALLED CHEAPER GRADE WIRING HARNESS WHICH COULD NOT HANDLE THE POWER REQUIREMENT OF THE HID LIGHTS AND WOULD FLICKER AND CUT OFF. HE ALSO LEARNED THAT GM HAD ACQUIRED OR MANUFACTURED A HEAVIER DUTY WIRING HARNESS TO REPLACE THE CHEAPER FACTORY INSTALLED WIRING HARNESS. UPDATED 06/19/14..UPDATED 01/07/15 *BF UPDATED 01/13/15.*JB
WATER IS COMING IN FROM THE SUNROOF DRAINS. WATER IS POOLING IN THE HEADLINER. UPON BRAKING WATER POURED OUT THE FRONT OF THE HEADLINER BY THE PASSENGER WINDSHIELD AND ALSO DRIPPED ON THE LOWER LEFT SIDE OF THE DRIVERS SIDE GAUGE COMPARTMENT. I AM CONCERNED OF STAGNANT WATER CAUSING MOLD AND MILDEW - I AM HIGHLY ALLERGIC AND IT CAUSES BRONCHIAL ISSUES. I AM CONCERNED OF THE WATER SHORTING OUT THE ELECTRONIC COMPONENTS. I PURCHASED THIS VEHICLE FROM MY FATHER WHO DROVE IT SPORADICALLY AND GARAGED IT. I DO NOT HAVE A GARAGE AND DRIVE IT DAILY RAIN OR SHINE. I AM CONCERNED FOR OUR SAFETY. A CAR IS NOT SUPPOSED TO LEAK. *TR
THE AIR BAG WARNING LIGHT CAME ON IN EARLY JANUARY 2014 AND WENT ON & OFF FOR APPROXIMATELY TWO WEEKS. SINCE THE END OF JANUARY 2014, THE AIR BAG WARNING LIGHT HAS BEEN CONTINUOUSLY ON. THE MOST RECENT GM RECALL ON AIR BAGS COVERS 2008-2010 SATURN OUTLOOKS AND THE RESPONSE I RECEIVED FROM GM WAS "GM IS STILL LOOKING INTO THE ISSUE AT THIS TIME, IF YOU WOULD LIKE MORE INFORMATION ON RECALLS, YOU MAY LOOK INTO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION." WHEN I ASKED ABOUT WHETHER OR NOT ADDITIONAL VINS WOULD BE ADDED TO THE RECALL, THE RESPONSE WAS "WHEN THE RECALL IS RELEASED THE AFFECTED VEHICLE VIN'S WILL BE ADDED AND THOSE CUSTOMERS WILL BE NOTIFIED." WHEN I ASKED ABOUT AN ESTIMATED TIMELINE, THE RESPONSE WAS "THE RESEARCH IS ONGOING." IF GM IS SO CONCERNED ABOUT THE SAFETY OF THEIR CUSTOMERS, THEY SHOULD NOT HAVE EXCLUDED THE 2007 SATURN OUTLOOK FROM THIS RECALL. *TR
TL- THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING FOR YEARS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE SEVERAL TIMES BUT DID NOT PROVIDE A REMEDY FOR THE FAILURE. THE CONTACT STATED THERE WAS A NOISE UPON DRIVING THE VEHICLE AND VARIOUS WARNING SENSORS ILLUMINATE ON THE INSTRUMENT PANEL EACH TIME THE VEHICLE WAS DRIVEN. THE WARNING SENSORS SHOW SERVICE TRACTION, SERVICE ENGINE LIGHT, SERVICE AIR BAGS, SERVICE ABS BRAKE SYSTEM INDICATORS. THERE WAS A LEAK IN THE SUNROOF WHICH WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE DIAGNOSIS WAS TO REPLACE THE TRACK. AFTER THE REPAIR THE FAILURE HAPPENED AGAIN. THE CONTACT STATED THAT THE VEHICLE DOES NOT SHIFT IN AND OUT OF GEAR PROPERLY. THE CONTACT HAD TO PRESS THE GAS PEDAL HARD TO ACCELERATE THE VEHICLE. THE GAS GAGE READS INTERMITTENTLY. THE BRAKES ARE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES AND THE FAILURES STILL RECURR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. DYD
2007 SATURN OUTLOOK XR AWD HAS THE AIRBAG WARNING LIGHT ON FOR QUITE A WHILE NOW. SO TODAY I SEEN ON THE NEWS THAT GM IS RECALLING THE 2008-2010S GM SUVS FOR THIS VERY ISSUE. THIS NEEDS TO BE EXTENDED TO THE 2007'S THEY ARE ALL THE SAME WHY NOT THE 07S. *TR
ROOF LEAKS FROM SUNROOF /MOONROOF. EVERYTIME IT RAINS MY 2007 SATURN OUTLOOK ROOF LEAKS. THE WATER TRAVELS INTO THE PILLARS AND WHERE THE AIR BAGS ARE STORED IN THE COLUMNS. I AM NOT SURE IF THIS WILL EFFECT AIR BAG OPERATION OR DEPLOYMENT. LEAKS INTO THE GLOVE BOX AND BEHIND DASHBOARD AS WELL AS INTO THE REAR PASSENGER / STORAGE AREA. THE FLOORS ARE SATURATED AND THE VEHICLE SMELLS OF MOLD. RANDOM DASHBOARD LIGHTS COME ON PERIODICALLY. *TR
AS I WAS DRIVING WITH MY DAUGHTER, ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND AN ERROR CAME ACROSS THE DASH STATING THE TRANSMISSION WAS HOT, IDLE ENGINE. SO, I PULLED OVER TO THE SIDE OF THE ROAD AND LET THE CAR SIT FOR A FEW MINUTES. STARTED CAR BACK UP AND ALL WAS FINE. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST YEAR. NOT ALWAYS GETTING THE ERROR MESSAGE, BECAUSE I THINK I HAVE LEARNED WHEN TRANSMISSION IS NOT SHIFTING PROPERLY. VEHICLE'S RMP'S WILL GO HIGH, BUT NEVER SHIFT BACK DOWN INTO GEAR WHILE DRIVING ON HIGHWAY. ONCE IT DOES THIS, I HAVE TO PULL OVER AND TURN THE CAR OFF. ONCE I START BACK DRIVING, IT SHIFTS PROPERLY AGAIN. UNTIL I HAVE TO GO UP A HILL, AND I GIVE IT MORE GAS TO GET UP THE HILL AND IT WILL SHIFT OUT OF GEAR AGAIN, AND NOT EVER GO BACK. THIS IS DANGEROUS BECAUSE AT TIMES IT MAKES THE CAR DROP IN SPEED SUDDENLY ON THE HIGHWAY !!!! *TR
THE DAY OF THE PURCHASE (12/2012) OF THE VEHICLE, THE ENGINE LIGHT CAME ON. I CONTACTED THE DEALERSHIP WHO I PURCHASED THE VEHICLE FROM (KIA DEALERSHIP) AND WAS INFORMED THE TRUCK WAS PROBABLY LOW ON GAS. THE FOLLOWING DAY, I CALLED AND PHYSICALLY VISITED THE DEALERSHIP AND WAS TOLD THEY COULD NOT HELP ME. FOR ME TO SEEK GMC.. DURING MY VISIT WITH ED MORSE GMC IN TAMPA, A DIAGNOSTIC WAS PERFORMED AND TONS OF RECALLS POPULATED WHICH THEY WERE PLEASANT ENOUGH IN FIXING. NOTHING WAS DONE ABOUT THE ENGINE LIGHT AS THEY WERE UNABLE TO LOCATE THE PROBLEM. ON FEB 15, 2014, I HEADED ON THE INTERSTATE TO DROP OF MY SON AND THE TRUCK JERKED. I HAD TO IMMEDIATELY MAKE MY WAY THREE LANES TO PULL OVER BC THE TRUCK STARTED TO SHUT DOWN. ONCE I PULLED OVER, IT DIDN'T WANT TO GO INTO DRIVE. I WAITED APPROXIMATELY 30-45 MINUTES, TURNED ON THE CAR, PUT IT ON DRIVE AND NOTHING. I THEN PLACED IT IN NEUTRAL AND IT BEGAN TO DRIVE, I PLACED IT IN DRIVE AND IT BEGAN TO REVERSE. I WAS ABLE TO MAKE IT HOME AFTER ALMOST A 2 HOURS? DRIVE AT 25-30 MPH BECAUSE IT WOULD NOT GO ANY FASTER THAN THAT. DAYS AFTER, THE TRUCK SEEMED FINE. I TOOK IT AGAIN TO ED MORSE GMC IN TAMPA WHO INFORMED MANY CODES POPULATED (AGAIN) BUT WAS IN HISTORY. THE MECHANIC STATED TO COME BACK IN TWO WEEKS TO HAVE IT RETESTED. DOCUMENTS WERE PROVIDED TO ME. EVERY CODE WAS PART OF THE POWERTRAIN/ TRANSMISSION. I DIDN'T GET THE CHANCE TO BRING IT BACK AS SCHEDULED BECAUSE A FEW DAYS AFTER; FEB 22, I HEADED FOR DRILL (NATION GUARD) AND
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO A FRACTURED WAVE PLATE, IN WHICH THE FRAGMENTS CAUSED SEVERE DAMAGE TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TR
THERE WERE SEVERAL INCIDENTS WHERE THE ELECTRICAL SYSTEM WOULD SHUT DOWN WHILE DRIVING. YOU WOULD LOSE STEERING, BRAKING, RADIO, AND A/C. THERE WAS NEVER AN ACCIDENT . THE PROBLEM WAS REPORTED TO THE DEALER DURING AN OIL CHANGE, BUT THEY COULD NOT FIND A PROBLEM. I NO LONGER OWN THE VEHICLE, BUT AFTER HEARING ABOUT THE LATEST RECALL, I NOTICED THAT THE OUTLOOK WAS NOT INCLUDED. THERE SHOULD POSSIBLY BE A WIDENING OF THE AFFECTED MODELS DUE TO SAFETY CONCERNS WITH THIS MODEL. MY FAMILY HAD 7-10 INCIDENTS, BUT NONE WERE AT SPEEDS ABOVE 45 MPH. PLEASE FEEL FREE TO CONTACT ME CONCERNING THIS. *TR
WATER LEAK IN SUNROOF, HAVE HAD IT SERVICED TWICE ALREADY AND DEALERSHIP CANNOT SEEM TO FIND PROBLEM, WATER COMING THROUGH AIRBAGS, SIDE PANELS IN FRONT SEATS, PUDDLE OF WATER IN PASSENGER AND DRIVER FLOOR, MOLD ALREADY BUILT UNDER CARPET DUE TO WATER. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,363.
TRANSMISSION FAILURE! I WAS TRYING TO PARK, THE REVERSE CONTROL DIDN'T WORK PROPERLY, CHECK ENGINE CAME ON. AFTER FEW HOURS PARKED, I WENT BACK HOME, THE SPEED WASN'T WORKING (RPM 3 AND 4 SPEED 35) AND THE LIGHT WAS STILL ON. I GOT HOME, A MECHANIC CAME OVER TO CHECK IT, HE SAID IT WAS THE TRANSMISSION. I TOOK IT TO GMC, THEY WORKED THE RECALLS (?? I DON'T KNOW STILL WHAT RECALLS THEY WORK ON IT), AND TOLD ME IT IS THE TRANSMISSION. I HAVE TO PAY $4,500 IF I WANT A NEW ONE, $200 LESS IF I WANT AN USED ONE OR REBUILD. SINCE IT IS MORE THAT 5 YEARS OLD, NO WARRANTY ON IN. I STILL OWE $11000 ON THIS VEHICLE. *TR
THE VEHICLE SUFFERED TRANSMISSION PROBLEMS. DEALER DIAGNOSED THE WELL-KNOWN WAVE PLATE BREAKAGE ISSUE. THIS PROBLEM HAS BEEN WE-DOCUMENTED FOR YEARS IN VEHICLES WITH THIS TRANSMISSION, AND GM HAS ISSUED VARIOUS TECHNICAL BULLETINS REGARDING THE PROBLEM. WHY IS THERE NO RECALL FOR THIS DANGEROUS PROBLEM? TRANSMISSION FAILURE CAN OCCUR AT ANY TIME, EVEN WHILE DRIVING. *TR
WHEN ATTEMPTING TO LEAVE THE GROCERY STORE AND PLACING THE VEHICLE IN REVERSE NOTHING HAPPENED. IT WAS THEN PLACED BACK INTO PARK AND REVERSE AGAIN AND AGAIN NOTHING HAPPENED. THE THIRD TIME THIS WAS DONE IT WENT INTO REVERSE WITH NO PROBLEM. WHEN DRIVING ANYTHING BELOW 40 MPH. THE VEHICLE WOULD SHIFT VERY HARD. IT WOULD JERK AND ALMOST ACT AS THOUGH IT WAS IN NEUTRAL THE RPM'S WOULD JUMP BEFORE GOING TO THE NEXT GEAR. I TOOK IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT ONLY TO HEAR BACK FROM THEM THAT IT WAS IN FACT THE TRANSMISSION AND IT WOULD COST ME ABOUT 5,000.00 TO REPLACE IT. I HAD PURCHASED THIS VEHICLE ABOUT 6 MONTHS PRIOR TO THIS INCIDENT. *TR
THE HIGH AND LOW BEAM HEADLIGHT ON THE PASSENGER SIDE OF MY 2007 SATURN OUTLOOK ONLY WORKS SOMETIMES. IT NORMALLY COMES ON WHEN THE VEHICLE IS STARTED BUT AFTER A FEW MINUTES IT GOES OFF. IT CONTINUOUSLY GOES ON AND OFF WHEN I'M DRIVING IT. THE BULBS ARE BOTH GOOD. I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY ARE NOT SURE WHAT'S WRONG WITH IT. THE WIRING HARNESS RECALL HAS ALREADY BEEN REPLACED. *TR
WHILE DRIVING MY 2007 SATURN OUTLOOK THE ENGINE STALLED AND CAME RIGHT BACK ON. THE ENGINE LIGHT CAME ON AND THE TRANSMISSION WOULD NOT SHIFT OUT OF 2 ND GEAR. I PULL OVER PUT IT IN PARK SAT THERE FOR A FEW MINUTES. I PUT IT IN DRIVE AND IT WENT INTO GEAR. I'M VERY UPSET TO LEARN IT WILL COST ME 6000.00 TO REPAIR THE TRANSMISSION AND TIMING CHAIN WHICH IS A PROBLEM GM IS VERY AWARE OF. I THINK THEY SHOULD TAKE CARE OF THE PROBLEM DUE TO MANY PEOPLE HAVING THE SAME ISSUES WITH THIS TYPE OF VEHICLE. I HAVE ONLY OWNED THIS VEHICLE FOR JUST OVER A YEAR. AND PAID GOOD MONEY FOR THE VEHICLE. SO IF THEY KNOW THERE IS A PROBLEM THEY SHOULD FIX IT. *TR
TRANSMISSION BEGAN SLIPPING DURING LONG INTERSTATE TRIP. AFTER A REST STOP, TRANSMISSION WOULD NOT SHIFT OUT OF A LOW GEAR ON FREEWAY EVEN WHEN TRAVELING AT 60-70 MPH. WARNING LIGHT (TRANSMISSION OVERHEAT) CAME ON AND WE WERE ABLE TO MAKE IT TO THE NEXT EXIT. POWER TRAIN COMPLETELY FAILED AND WE HAD TO HAVE THE CAR TOWED AND FIND A HOTEL TO STAY AT OVERNIGHT. GM DEALER FOUND 35R WAVE PLATE BROKEN AND SEVER METAL DEBRIS THROUGHOUT TRANSMISSION. TRANSMISSION NEEDED TO BE REPLACED AT OUR EXPENSE. *TR
I OWN A 2007 SATURN OUTLOOK XE (FWD). AFTER A FEW DAYS OF A BIT OF AN ODD HITCH IN THE GEARS AUTOMATICALLY SHIFTING, THE TRANSMISSION WENT OUT. AFTER A BRIEF STOP AND THEN ATTEMPTING TO ACCELERATE AGAIN IT WAS AS IF THE VEHICLE WAS STUCK IN NEUTRAL. WE HAD IT TOWED TO A NEARBY MECHANIC WHERE WE WERE NOTIFIED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAS APPROXIMATELY 78,500 MILES. *TR
I OWN A 2007 SATURN OUTLOOK. YESTERDAY, OUR LOW BEAM HEADLAMP ON THE DRIVERS SIDE WENT OUT. THINKING IT WOULD BE A SIMPLE REPAIR, I BOUGHT REPLACEMENT BULBS. AS I DID THE REPAIR, I FOUND THAT IT WAS NOT THE BULB AT ALL, BUT A WIRING HARNESS THAT HAD FRAYED AND SHEARED ITSELF OFF. WHAT WAS ODD TO ME IS THAT IN ORDER TO ACCESS THE LAMP, I HAD TO REMOVE A NUMBER OF PROTECTIVE SHIELDS, I.E. THE FENDER SKIRT, AND THEN THE END CAP PROTECTING THE LAMP. HOW COULD ANYTHING POSSIBLY GET IN AND SHEAR THE WIRE IF IT WAS THAT WELL PROTECTED? WHEN RESEARCHING THIS ISSUE, I AM FINDING THAT IT IS BECOMING A MUCH MORE COMMON ISSUE THAT I HAD ANTICIPATED. I STRONGLY RECOMMEND ISSUING A RECALL NOTICE OUT TO PREVENT OTHER OWNERS FROM EXPERIENCING THE SAME ISSUE I AM HAVING. *TR
WHILE DRIVING ON THE FREEWAY, MY CHECK ENGINE LIGHT WENT ON. I PULLED OFF THE FREEWAY AND THE CAR WENT INTO "LIMP HOME" MODE. I WAS ABLE TO RESTART THE CAR OUT OF LIMP MODE AND DROVE TO A REPAIR SHOP. A GM CERTIFIED REPAIR FACILITY DETERMINED THAT THE TRANSMISSION WAS DAMAGED DUE TO A FAILED 35R WAVE PLATE. THIS IS A COMMON PROBLEM WITH 2007 AND 2008 OUTLOOKS, GMC ACADIAS, AND BUICK ENCLAVES. THIS PROBLEM AS BEEN REFERENCED UNDER NHTSA CASE NUMBER [XXX] AND BULLETIN 09-07-30-012. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TOOK A TRIP OUT OF TOWN THIS WEEKEND AND STARTED NOTICING THE TRANSMISSION SLIPPING WHEN SWITCHING GEARS WHICH ACTIVATED THE CHECK ENGINE LIGHT. THANKFULLY MADE IT HOME BEFORE IT GOT WORSE. NEXT DAY DROVE IT AROUND THE BLOCK AND WAS SLIPPING ALL OVER THE PLACE. PULLED OVER TO MY HOUSE AND PARKED. TURNED OFF,TURNED BACK ON. TRIED TO GO IN REVERSE AND WAS UNABLE AS IF IN NEUTRAL. STILL CAN GO FORWARD BUT MAJOR SLIPPAGE. DOING RESEARCH THIS IS A VERY COMMON ISSUES WITH THESE VEHICLES. THIS PAGE ALONE HAS 100+ AND 10+ IN THE LAST MONTH. GM AND NHTSA NEED TO REALIZE THIS ISSUE AND GET THAT RECALL GOING! *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE PASSENGER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE AIR BAG SENSOR WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V062000 ( AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Saturn Outlook → · Every Outlook year → · How the figures are calculated →