Owners filed 5 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.
Do not drive
NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
1
0
0
0
Unknown or Other
1
0
0
0
Suspension
1
0
0
0
Power Train
1
0
0
0
Air Bags
1
0
0
0
2 safety recalls
Part 573 reports
Suspension › Rear21V473000Do not drive
Filed Jun 24, 2021380,498 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Defect. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk. Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
What owners reported
Newest filings
Visibility/Wiper
Filed Feb 23, 2026KS
General Motors refuses to manufacture replacement windshields rendering all 9-4x vehicles that get a cracked windshield unsafe and unable to pass a safety inspection for registration.
Suspension
Filed Oct 6, 202135,000 milesOR
The contact owns a 2011 Saab 9-4X. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the "Check Rear Axle" warning light was illuminated. The dealer was made aware of the recall and informed the contact after speaking with the manufacturer that parts were not yet available. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 35,000.
Air Bags
Filed Apr 19, 201781,006 milesFL
AIRBAG SENSOR IS ON INTERMITTANT . IF FRONT PASSENGER SEAT IS EMPTY, BACK SEAT SIDE RAIL AIRBAG WILL NOT INFLATE. NEEDS SOFTWARE UPGRADE. (JUST LIKE 2011 CADILLAC SRX). WHILE MOTOR ON.
Power Train
Filed Sep 28, 201675,000 milesOK
TL* THE CONTACT OWNS A 2011 SAAB 9-4X. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V595000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Unknown or Other
Filed Jul 23, 2014FL
WOULD LIKE TO KNOW IF ANY RECALLS. YOUR WEBSITE DOES NOT LIST THE CAR. *TR
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 24, 2021. Source: NHTSA Office of Defects Investigation.